# Page 3 | ChiroFusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is ChiroFusion the right Chiropractic solution for you? Explore 589 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews --- ChiroFusion 4.7 (589) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of ChiroFusion ## Showing most helpful reviews Showing 51-75 of 589 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BB Benjamin B. Director, Billing & Medical Records Department Medical Practice Used the software for: 2+ years ### "ChiroFusion lives up to the promise of EHR" October 6, 2021 5.0 Easy of use in patient care documentation and the management of good, clean medical records is of vital importance and ChiroFusion delivers on that need. The ability to capturing all services for increased revenue has made the old superbill system obsolete. Pros ChiroFusion's method of documentation is by far the easiest and most thorough of any Chiropractic software on the market. The thoroughness and explanation of care is excellent for both patients and insurance carriers. The best part about ChiroFusion is the ease of use by the doctor and staff to document care provided and the ability to capture and bill for all services provided. ChiroFusion makes it easy to justify patient care plans. Cons Click boxes could be made more sensitive. Having to be exactly on the boxes sweet spot in some areas slows down the documentation and use, but it is only in certain areas. Reason for choosing ChiroFusion Feature rich, ease of use, efficiency with staff use of medical records, and cost effective. Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Ease of use, and the special focus on chiropractic medicine services. Review Source TD Tim D. DC Medical Practice Used the software for: 1-2 years ### "Pros and Cons" October 31, 2019 4.0 I have come to realize that no software will be exactly what each practitioner wants unless they develop it specifically for themselves. So I don't expect it to be perfect. However, some updates and options may be nice to see a little more frequently. Overall this software is very affordable and easy to navigate and I appreciate that. Pros It is pretty easy to use and navigate, chart notes look nice, patient progress is tracked well. Follow up SOAP notes are easy to modify from the previous. Cons Limited customizations and defaults. Too many clicks. On a new patient I almost always adjust Diversified, but every new patient I have to choose Diversified from the drop down menu for every area I manipulated on them. A default here would be nice. If I don't manipulate with Diversified and use activator I can just change that specific area away from the default of Diversified. That can be an additional 12-20 clicks in an initial exam that takes unnecessary time. You can't change/modify or add orthopedic tests. There are a few tests I utilize in different areas that I have to manually write out and I have to do that in the chiro analysis section because there is no place for a manual entry of an orthopedic test in the orthopedic tab. You cant copy one case to another. If a person changes insurances and you want to create a new case with their new insurance since the old insurance hasn't cleared yet you have to completely redo a soap note or exam note with the new case. You can't transfer or copy a note to a new case. There is a lot of redundancy in the billing area. When you sign a note you check to send it to billing, then you have to approve it in billing, then you have to print/send the claim all on different tabs/screens and this is all done so you can actually post the patients payment for that day to that charge so you can provide them with a detailed receipt. Yes you can put their payment as an UAC, but that isn't a specific receipt for an HSA or AFLAC. Scheduling i Reason for choosing ChiroFusion cost and ease of use. Review Source KW Kirk W. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "We Recommended ChiroFusion" March 21, 2024 5.0 Pros We have been using ChiroFusion in our clinic for 7 years. We have been extremely pleased with the functionality of this software, especially considering its very reasonable price point. We have seen no significant limitations with its documentation or billing components. With the little problems we have seen, that I am sure every software would have, the customer service department has always addressed any issue in a timely and effective manner. We plan on using this software into the indefinite future because of its solid performance and ease of use. Cons As stated above, we have seen no significant limitations with ChiroFusion. Review Source Response from ChiroFusion March 26, 2024 Dear Kirk, Thank you immensely for taking the time to share your feedback regarding your experience with ChiroFusion. We are incredibly grateful for your loyalty and support over the past seven years. We're thrilled to hear that our software has met your expectations in terms of functionality, especially considering its affordability. Providing comprehensive documentation and efficient billing solutions are among our top priorities, and it's truly gratifying to know that you have experienced no significant limitations in these areas. Your acknowledgment of our customer service team's efforts is deeply appreciated. Ensuring timely and effective support is paramount to us, and we're delighted to have been able to address any issues you've encountered promptly. Knowing that you plan to continue using ChiroFusion into the indefinite future is the highest compliment we could receive. Rest assured, we remain committed to delivering the same level of solid performance and ease of use that KO Kyle O. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Stop looking and BUY Chirofusion" April 25, 2023 5.0 Pros The product is streamlined, straight foward, practical and easy to use. We see about 800+ patients a month and it could easily handle double that. Cons Nothing major, few small changes would make quality of life better but they listen to recommendations and update the program accordingly Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroFusion The support that comes with the program is wildly fast. Switched from [Clinic Pro Chiropractic](https://www.capterra.com/p/27269/Clinic-Pro-Chiropractic/) It was absolute shit Review Source ES Elad S. chiropractor Medical Practice Used the software for: Less than 6 months ### "Misses the mark in EVERY place that it counts" November 26, 2019 1.0 The help is great, the EHR is great but overall if you use paper and have a biller then rest assured that they will not use the billing, you wont use the calendar, which means you now still have to do a lot of scanning of paperowork to have the information accesbile and a lot of uploading still to send paperwork to your biller. Overall, its a flashy looking software that is behind in todays time for integrating with other calendars and software. Even having text expansion is not thru them. they use textblaze.com (free for everyone to use BTW) which means you have to remember the little shortcuts you make instead of having buttons in the software so you dont have to. I really wished i would use this software but its a lot of work and memorization to stay organized. My paper way might not be as pretty and detailed but id rather have that then extra work which is what you get with this software. This review will save you the $500 set up fee that they will NOT give back to you. Youre welcome. Pros the EHR portion is good and thats about it Cons 1\. The calendar is totally a disaster. If you use google calendar and dont think its great then use the one with chirofusion and you will run back. The ease of accessibility on google on your phone to see what your day looks like is paramount to a business. With chirofusion they tell you to go on your phone browser, go to the site, log in and then go to the calendar. For that reason alone this software sucks. Totally useless because it makes life so much harder. If you have a biller then they will all tell you that the billing section, although it looks great on the demo, does not work well for them. They did whats comfortable for them and ignored what the billers really needed. 2. No phone app. at least if they had that with access to the calendar I wouldnt be here writing this review Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroFusion because of the price, ultimately once you add the other components theyre similarly priced and i wish i went with chirotouch because they did everything to make their software buttoned up. Chiro fusion will bullshit you about we have dedicated people that work on the software when chiro touch hires people and that may be so but they get things done when chirofusion fell asleep at the wheel. If you have any questions feel free to get in touch with me. I can share screen and run you thru my software and you can review it without getting screwed on the price, afterall i already have in for another two months and then ill cancel Review Source KM Kris M. Owner Hospital & Health Care Used the software for: 2+ years ### "Great product and service. " January 3, 2022 5.0 Best customer service out there. Pros Simple to implement, easy to learn, web based and accessible on Macs. Great integrations with ERAs and other payments. Cons The documentation could be more specific including outcome assessments. More value ranges in exam measurements as well. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroFusion We wanted a cloud based software available on Mac. Review Source DS Douglas S. Doctor Medical Practice Used the software for: 2+ years ### "ChiroFusion Review" October 31, 2019 5.0 Pros I like that it is cloud based and I can access the software anywhere. If I want to call a patient in the evening I don't have to write their information down I can add a task into the software and open it on my computer at home after I have put my kids to bed. I like the layout of the software. It is very intuitive. I like that the developers are constantly working to improve the product. Cons Checking out a patient/charging their credit card requires getting completely out of whatever you are working on and the process is clunky to use the OpenEdge through Chirofusion. Alternatives considered [ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/)[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroFusion I liked how intuitive the product was. When I have new staff come in I want training to go smoothly (and less time) and errors to be minimal. I thought ChiroFusion could achieve that better that some of the other products out there. Switched from [Revenue Grid](https://www.capterra.com/p/155886/SmartCloud-Connect/) SmartCloud was terminated. I lost my investment and needed to find a different product. I demoed several different types of software and like that I ended up with ChiroFusion. Review Source KO Keith O. DC Health, Wellness and Fitness Used the software for: 1-2 years ### "OConnell Chiropractic" April 25, 2023 5.0 I had 2 employees who were injured and went on disability. Chirofusion was able to fill this void Pros It was able to do the job of 2 employees Cons You have to be patient for each screen to come up Reason for choosing ChiroFusion Cloud based Switched from [Clinic Pro Chiropractic](https://www.capterra.com/p/27269/Clinic-Pro-Chiropractic/) When \[sensitive content hidden\] passed away the product went down hill with no support Review Source AS Adam S. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Product for the Price!" October 31, 2019 5.0 The transition from my previous software to ChiroFusion was pretty seemless. The support is very good and they are quick to respond to any problems I have. Pros The software can be set up with as much or as little as needed for your specific practice. You aren't forced into having expensive add-ons that you wouldn't use. As a single practitioner this was what I needed where other companies made you pay for a "system" no matter the size of the clinic which had many pieces that aren't always needed. Cons The only issue I've had while using the software over the past year and a half has been some slow processing but only in the billing portion of the software. It's all online so depending on your internet speed things may be faster or slower but since this issue only happens while switching screens in the billing portion it seems that is something that needs to be addressed and I know based on email communications from ChiroFusion that it is something that will be getting updated soon. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroFusion They allowed for more customization of the product to my specific clinic size at a more affordable cost. Switched from [Revenue Grid](https://www.capterra.com/p/155886/SmartCloud-Connect/) They were ending the software due to a buyout. Review Source AS Ashley S. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Wonderfully simple product with everything you need as a Chiropractor " January 3, 2022 5.0 Wonderful! Professional, courteous, prompt and efficient. Pros The product can be as simple or depth as you wish. It makes it easy to do all your notes, export to insurance providers or other physicians and it keeps everything clean and organized. Cons When it takes a while for the pages to load or when updates are being done and it shuts down the system while working. Makes it difficult to schedule patients when this occurs. Reason for choosing ChiroFusion It gets everything done in the most efficient, non complicating manner possible. This makes it easier to see more patients and keep on task. Review Source SP Saman P. Provider Health, Wellness and Fitness Used the software for: 1-2 years ### "Great EHR but extremely poor support " March 17, 2022 2.0 Overall my experience was great until I had one major issue and asked to speak with someone from management and refused to speak with me. When I am spending $2500 a year and have an issue, the least they could do is to speak with me, admit there was an issue, apologize about it and work on it so that it does not happen again instead of just saying it was not major issue and most issues are resolved in a 24 hour period (Jessica B). Sadly, I will be switching if I do not hear back from them. Pros Great software for solo practice, very user friendly and cloud based which makes it user friendly. The options to integrate are all great but ofcourse they do add up in cost. Cons By far the worst customer service when it comes technical issues. For the last 6 months, we have had 8 incidents where the online scheduler had stopped working. In most cases it was resolved immediately but on two ocassionas it was down for almost 3 days which meant none of our patients could schedule an appointment and we had no clue it was down. When asking what was the issue, they respond with "we will investigate and get back to you" and they never do. Trying to speak with someone is impossible. They will not speal with you over the phone unless you pay $15 one time to just speak with someone. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Review Source CK Chris K. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "One of the top Chiropractic Softwares out there" October 31, 2019 5.0 This software was easy to launch and start using right away. It makes a decent note for insurance when needed. Stays up to date with no downloads required on my end since it is web-based. Pros I like that ChiroFusion is web-based. That way I don't have to maintain a server. In my last software, our computer working as the server crashed, and we were without an EHR for the day and lost data because of the frequency of backup. I can even log into ChiroFusion at a screening and look at my schedule and book appointments live. I like the option of text and email reminders, and the option for online scheduling for patients. The macros work pretty well. Billing is straightforward and easy to use. New update coming soon to make it even better. Cons Scheduling a new patient needs info and can take a few minutes. If a patient has been to another office with chirofusion, they can't use the same email address. A little sluggish at times waiting for billing reports. Reason for choosing ChiroFusion Better priced and works on all devices. Review Source LS Lisa S. Dc Health, Wellness and Fitness Used the software for: 2+ years ### "Very happy customer!" October 31, 2019 5.0 My experience has been exceptional… The price is very reasonable, we used support for the first few months and it was very very prompt with all her questions, great tutorials whenever we need to learn something new, love that our patients can get a text reminder that is huge! And overall the fact that it is cloud-based and quick in the office setting makes it very convenient and practical for us. Was an excellent choice. Highly recommend! Pros I love that it is cloud-based. I can check on appointments at home, change the schedule, work on a file. My office manager takes the phones with her on our day off and continues to schedule people from home. Also has a very user friendly interface very quick to do a patient soap notes after their visit with the upgrades of integrated Cons Not much for con! Would be nice to have the report section a little more extensive, but I think that is in the works in a future upgrade. Reason for choosing ChiroFusion I considered Cairo touch because I had used it in the pastThe alternative is a very good piece of software but extremely expensive and I wasn’t willing to pay that price Review Source DG Daniela G. Chiropractor Medical Practice Used the software for: 2+ years ### "The idea chiro EHR" January 3, 2022 5.0 Amazing, the customer service reps get back to you within hours of your questions Pros The price and the guaranteed compliance of the notes themself. Plus having it integrated with office ally is just the icing on the cake for me. Cons Honestly at this point, with the fact that you can suggest features and they actually take that into account when they update (which by the way, the updates are free) I have no cons Review Source BM Brett M. Owner Medical Practice Used the software for: Less than 6 months ### "I've just started using it. Overall it appears to be a nice program. There are some issues thought." June 3, 2018 4.0 An electronic EHR from paper. Ease of use for what is there. Bring able to track patient records, files and billing. Bring able to access it anywhere. Overall I think it's better than many programs out there but it is close to being a very nice program. Pros The ease of using the billing and electronic claim submission. The patient dashboard is nice. The initial exam is fairly thorough and easy to go through. Cons I don't like the font size and how spread out the patient note is. I would like a soap note to be on one page when printed out. A new patient exam should fit on 1 to 1.5 pages. All the info included on an exam can fit on it. I don't like the extra explanation of every Ortho exam. Takes up too much space and causes extra pages for printing. Changing a CPT or diagnosis code is not an easy process in case you made a mistake and need to change it. Having to go back into the note to change a charge, then back to billing in a pain. The patient search function on the main page pops up the patient, but you cannot access that patient from the basic search. I need to enter a blank search to bring up the advanced search to get a patient up. A patient master list would be a nice option. I have an additional provider at my clinic and the additional fee was not advertised when I signed up, That is misleading when you say you can add as many users as needed, not mentioning additional fees for additional providers. I would like to be able to click on a patient on the schedule and open their note/info. A optional USB card scanner for credit card auto integration would be nice. Review Source Response from ChiroFusion June 5, 2018 Hi Brett, thank you for taking the time to provide us with your feedback! Looking over your review it sounds like you could use some TLC. It looks like you have not taken advantage of any of the training we offer? We have tried to reach out a few times and we strongly urge all new users to take advantage of our one-on-one training as it will demystify all the aches and pains you have outlined. The system has the ability to do all that you've mentioned and more and all you need is a guiding hand and some simple training. We will reach out again this week, please try and find time to train on the system with one of our stellar specialists that most clients rave about :) AP Ashley P. Co-owner Alternative Medicine Used the software for: 2+ years ### "Great opportunities for various offices" May 31, 2021 4.0 Overall, the implementation of ChiroFusion has been a great decision for our office. We have been using the software for a little over 4 years and have seen some improvements (billing software, online intakes, and scheduling functions)and some changes that were detractors from our use of the system (unable to email detailed receipt, billing reports in old system were much more customizable and user friendly, case selection). Pros \-They are constantly changing portions of the system to improve functionality, workflow, and offer more variations to meet the needs of different offices. -improved accuracy and speed of completion of notes for patients -ability for users to request changes/upgrades to the system -payment software integration -can use with any secure internet connection (great for working from home or remote offices) Cons \-the software is not ideal but is usable for a cash practice (ie. Intakes ask for insurance info and cannot be modified, billing software is improving) -text message reminders (an add-on option) are unable to be customized/responded to (I believe this is still the case as this is the reason we have not subscribed to this feature -billing reports are lacking in their capabilities Reason for choosing ChiroFusion Personalized service and assistance, ability to work remote Review Source Timothy S. Owner Hospital & Health Care Used the software for: 6-12 months ### "Totally Satisfied With ChiroFusion - easy to use with excellent support." June 30, 2016 5.0 Melinda, Thank you so much for assisting me today with some issues I had using ChiroFusion. Not only did you answer my emails proptly, you also called at the time you stated you would. Your effortless guide through the CF system shows me that you have done everything to understand that program completely and convey it to me------not my experience with other software companies. This is only my second time contacting ChiroFusion (Maria and yourself) and both times my questions have been fully answered with no hesitation or "guess work". Thanks for giving me another reason to tell other Chiro's why I like your system so much. Sincerely, Timothy J. Sciullo, D.C. Pros Once you get past the learning curve it becomes very easy to use. I like being able to operate my entire office management from my tablet or phone. Support is speedy and well trained on how the system operates. The updates are frequent and seem to address areas to add speed and ease of use that is not an additional cost. Cons Pre-populated insurance companies, Referral sheets with Demographic+Insurance+Type of Request to send to imaging or MD offices. Nothing really that I dislike about the system, just a few things I hope to see added with future updates. Review Source CM Carrie M. Clinic Manager Hospital & Health Care Used the software for: Less than 6 months ### "Your money's worth!" June 3, 2023 5.0 Pros Awesome billing system and integrations Cons Patient searching function, more customization with schedule features. Fees schedules should be attached per patient not per insurance company. Alternatives considered [Chiro QuickCharts](https://www.capterra.com/p/78093/Chiro-QuickCharts/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/) Reason for choosing ChiroFusion Cost and functionality. Jane's price is stiff competition BUT it has a long way to go in the billing part of the software to compete. It will get there though and if they can keep their prices down you will need to worry about them. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Cost and wasn't overly impressed with their cloud based version. We already had the right clearinghouse and credit card merchant for integration. Review Source DG David G. President Medical Practice Used the software for: 2+ years ### "Happy Chirofusion User" January 3, 2022 5.0 Chirofusion helps my office run smoothly everyday Pros Very easy to use; the ability to pick and choose features that you may or may not use and only pay for those you use. Cons Once in a while the billing area runs slowly Reason for choosing ChiroFusion I switched to chirofusion before chirotouch was available in a web based version. I do not want to maintain servers. I am happy with the product. Review Source DW Daniel W. Chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "Chirofusion " April 4, 2024 4.0 Mid. The provider side was good, but the front desk side presented issues for staff Pros Ease of documentation. I was able to create excellent daily notes Cons Front desk software was very difficult to integrate Review Source Response from ChiroFusion April 9, 2024 Daniel, We're pleased to hear that you found our documentation features easy to use and helpful for creating excellent daily notes. However, we're sorry to learn about the challenges you experienced with integrating our front desk module into your practice. I highly encourage you to reach out to our support team with any specific issues or suggestions. HK Hayden K. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "ChiroFusion Review " February 13, 2024 4.0 For the time that I have used it, so far I'm enjoying it; however, it has been quite the transition from Chirotouch to ChiroFusion. Pros Overall functionality is solid, Finished notes are nice and clean Cons No way to run reports based solely off provider Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) The cloud version had a lot of perks with reports, hot buttons for SOAP notes, etc. -- too many complications software-wise Review Source Response from ChiroFusion February 15, 2024 Thank you for your review and great feedback. ChiroFusion does offer a multitude of reports that can be filtered by Provider. We understand that there is always a brief transition period anytime you switch software, and our team is always here to help. We encourage you to reach out to our support team and schedule some time to review the many Provider reports that are available. Additionally, we offer a variety of short tutorials via our help desk that cover Provider reports. AT Ashley T. Chiropractor Hospital & Health Care Used the software for: 2+ years ### "Four year user" January 3, 2022 4.0 I really enjoy the Ease of use and ability to Access from home and my phone. Pros I love that everything is prebuilt and I don’t have to waste my time building exams, OATS, goals for each patient. Cons Wish text reminders were free and I could enter patient payment from their chart and not have to waste time going to billing. Alternatives considered [EZBIS](https://www.capterra.com/p/27270/EZBIS/) Reason for choosing ChiroFusion Due to the price and ease of use. Review Source GH Greg H. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Good and Super Easy to Use" October 10, 2023 5.0 Great Pros I liked the ease of use and the functionality for the cost Cons Wish it was more interactive with social media and website Review Source Liz M. chiropractic physician Health, Wellness and Fitness Used the software for: 2+ years ### "Online intake forms" November 5, 2018 5.0 We started with Chirofusion in October of 2015 with the launch of the site. The site was helpful for a new practice with no onsite billing staff. The growth and improvements made since then has made this a rockstar of Chiro EHR! The billing and A/R section is designed to flow well from start to finish. We were able to free our practice of a billing company that costs a lot of money for minimal work. Pros We just started our online intake forms. You guys continue to rock at chiro EHR! Thanks for keeping our overhead low by creating a great software! No extra staff needed and cuts down on computer time. I spend more time treating! Cons There are time of the day that the site runs sluggish. Review Source Response from ChiroFusion December 2, 2018 Thank you Liz for your feedback! We truly value all of our clients and it makes us most happy to have clients grow with us throughout the years :) MP Michael P. Chiropractor/Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use. Great value. Highly recommend this software." October 19, 2017 5.0 Improved office efficiency. More time to spend with my family and friends. Pros Overall, I'm very happy with the system. Our office has used 3 other chiropractic EHR software systems over the past 16 years and taken countless of demos. Although none of these systems have been perfect, I feel that Chirofusion was the best of the bunch and has served us well over the years. The software's interface is simple yet efficient, and simplifies many common office procedures which keeps our staff happy. I also like that the clearinghouse is actually integrated into the software and offered at no additional cost. This makes billing and claims management much easier for my billing staff as there is no need to upload claims to an external clearinghouse. One of the things we love most about this company is their support system. They are literally available anytime you need them including late evenings and even weekends. Melinda and Bonnie have been a huge help and are always pleasant when we call with questions. I highly recommend Chirofusion to anyone looking for a great chiropractic office software. Cons It would be nice to be able to remove some of the features that we don't use to simplify a few of the screens. I would also like to someday in the future see online scheduling enabled. 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