# Page 2 | ChiroFusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ChiroFusion the right Chiropractic solution for you? Explore 589 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews --- ChiroFusion 4.7 (589) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ChiroFusion ## Showing most helpful reviews Showing 26-50 of 589 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amy C. CEO Insurance Used the software for: 2+ years ### "Affordable, easy to learn & train & Support is beyond better than any other company! " March 26, 2026 5.0 I’ve been using car Fusion in clinics that I owned and practice in as a doctor so I not only used the billing side of the software, but I’ve used the Dr. soap note documentation side as well as the Patient accounting site so I’ve used all aspects of the software for over a decade. I also have a billing company for chiropractic clinics and many clients have had Chirofusion over the last decade of doing billing . It’s a simple software to learn, simple to train others, simple to use. That’s my favorite part. The low cost is my second favorite. The support is top notch !! Just last week I reached out to the support team, within 48 hours I’d already scheduled and had a Zoom call that was so wonderful, so informative and beyond any other software training support experience I’ve had with any other software! I’ve used probably a dozen EHR Softwares IN MY 20 YEAR PRAYER AS A CHIROPRACTOR AND INSURANCE BILL AND SUPPORT IS USUALLY A NIGHTMARE ONE TOP NAME CHIRO EHR SOFTWARE I CAN RECALL YEARS AGO WAS A SIX MONTH WAITLIST JUST TO GET ONE QUESTION ANSWERED OR A PHONE CALL WITH CHIROFUSION. THIS IS NOT THE CASE! Pros The price is right (very affordable) so you’re not committing to a huge contract, server install at your clinic, and putting a financial stress or burden on your practice! Cons Small things like the onset date box 14 has two places in a patient account so you can put two different dates or errors on the onset date for HCFA box 14. Switched from [Medisoft](https://www.capterra.com/p/266691/Medisoft/)[ChiroCloud](https://www.capterra.com/p/136863/ChiroCloud/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[PracticeSuite](https://www.capterra.com/p/116370/PracticeSuite/) Affordable and online EHR I could access anywhere via a web browser. Chiropractor focused and easy to train others . Review Source Response from ChiroFusion March 30, 2026 Hi Amy, Thank you for taking the time to share such a detailed and thoughtful review—we truly appreciate your long-standing experience with ChiroFusion both as a provider and through your billing company. It means a great deal coming from someone who has worked across multiple systems over the years. We’re especially glad to hear that our affordability, ease of use, and accessibility have made a positive impact on your workflow, and that your recent experience with our support team stood out. Providing responsive, knowledgeable support is something we take very seriously, so your feedback there is incredibly meaningful to our team. If there’s ever anything more we can do to support you or your clients, please don’t hesitate to reach out. The ChiroFusion Team ND Neal D. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Chirofusion review" October 1, 2025 4.0 I've been using this system for five years and have recommended it to several colleagues. The best part was the speed of which to get this system up and running. The other docs in my clinic have also enjoyed using it Pros The user interface is straightforward, and office management could not be easier. It's very well organized, easy to implement, and easy to train staff with. Notes are quick, billing is easy, and the system is a breeze. Cons The \[sensitive content hidden\] gave me his word he would not raise his prices, only to raise them. The system also is largely perfect for PART documentation, but somewhat timely when using rehabilitative exercises and other rehab style treatment options. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing ChiroFusion Referred by a friend who told me not to consider any other products. At the time, Jane did not have third party billing either. Review Source Response from ChiroFusion October 7, 2025 Neal, Thank you for sharing your feedback and for being a loyal ChiroFusion user over the past five years. We’re thrilled to hear that you’ve found the system easy to implement, intuitive to use, and a true help with daily office management. It’s great to know that features like quick note-taking, simple billing, and smooth staff training have made such a positive impact on your clinic. We’re also delighted that your colleagues enjoy using ChiroFusion and that you’ve recommended us to others — referrals like yours mean the world to us. Thank you again for trusting ChiroFusion to support your practice. We remain committed to continuously improving our platform so it keeps serving you and your team even better in the future. JS John S. Chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "Great Chiropractic Software" October 22, 2025 5.0 Training that is provided is great! It is not all done in one session but over several weeks. I could not ask for better training. Pros The layout of the software is very user friendly. It follows the SOAP format. It is very customizable. Cons The process of editing a claim that is already created is a little labor complicated but doable. We have it down now. Alternatives considered [CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/) Reason for choosing ChiroFusion Chirofusion's work flow seemed a better fit for my practice. Switched from [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) I wanted one program that included chiropractic specific EHR and billing. Review Source Response from ChiroFusion October 28, 2025 John, thank you for your thoughtful and detailed review! We're thrilled to hear that ChiroFusion's user-friendly layout, SOAP structure, and high customizability are making a positive impact on your practice. It's great that you've mastered the claim-editing workflow and that our phased training approach over several weeks has been so effective—your feedback reinforces why we structure it that way. We truly appreciate you choosing ChiroFusion over alternatives like ChiroSpring. Your insights help us continue improving for practices like yours. If there's anything we can do to further or support your office, please don't hesitate to reach out! Welcome to the ChiroFusion family! 🙌 CC Chase C. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Glad we made the switch!" July 15, 2025 5.0 Chirofusion has been a great addition to our practice. We have seen increased collections and notes are done in a fraction of a time than our previous software. Pros Chirofusion has been an easy transition from our previous software company. The price is by far the best around and the notes are done faster and more complete than our previous software companies. Cons Not being able to link family emails or have more than one email in a family. Although a small issue. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) The price, ease of use, and being able to use our previous companies. Review Source Response from ChiroFusion July 16, 2025 Hi Chase, Thank you for the fantastic review and for trusting ChiroFusion with your practice needs for over two years. We're thrilled to hear that the transition from your previous software was smooth and that you're experiencing faster documentation and improved collections—that’s exactly the kind of impact we aim for. We appreciate your feedback regarding family email linking. You're right—it’s a small but meaningful feature, and it's something we're actively exploring as we continue to enhance our platform. We're grateful to have you as part of the ChiroFusion family and look forward to supporting your continued success. Warm regards, The ChiroFusion Team WG William G. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "BEST. EMR. EVER." May 14, 2025 5.0 It's truly been a breeze from start to finish. They've not only responded fast, but they've bent over backwards to help me when I've needed it the most. Pros It’s flexible, complete, stays updated and is truly intuitive. And I actually enjoy using it -- which I don't think I've ever said before about an EMR. Cons Inability to migrate all my prior EMR data to Chirofusion, but that's not their fault. It's apparently a universal problem. Switched from [PayDC Chiropractic Software](https://www.capterra.com/p/114969/PayDC-Chiropractic-Software/) Cost. It was affordable already but they customized it to my ability to pay while still giving me all the bells and whistles. Review Source Response from ChiroFusion May 16, 2025 Hi William, hank you so much for the glowing review and kind words! We're thrilled to hear that you're enjoying ChiroFusion and finding it intuitive, flexible, and complete — especially knowing it’s the first EMR you've actually enjoyed using! That truly means a lot. We understand how frustrating data migration challenges can be, and while some limitations are industry-wide, we’re always striving to make the transition as seamless as possible. It's also great to hear that our team has had your back when it mattered most — that's exactly the level of support we aim to provide every step of the way. Thank you for trusting us with your practice. We’re honored to have you as part of the ChiroFusion family! Warm regards, The ChiroFusion Team VR Verified Reviewer Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "One of the best ehr built for chiros" August 18, 2025 5.0 I have gotten the best support and enough time to pick it up quickly and enough material to reference Pros Simple navigation and easy to learn on-boarding they walk through how to navigate through the system Cons Nothjng i can think of it has eveything covered. If anything more room for customizations would be good Switched from [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) More specific to chiropractic and less complex Review Source Response from ChiroFusion August 19, 2025 Thank you so much for your fantastic review and recommendation! We’re thrilled to hear that you’ve found ChiroFusion easy to navigate and that our onboarding process has been helpful in getting you up and running quickly. Our team works hard to provide the kind of support and resources that make adoption simple, so it’s great to know this stood out to you. We also appreciate your feedback about adding more customization options. Continuous improvement is a big part of our mission, and input like yours helps us prioritize future enhancements to better serve practices like yours. We’re glad to have you as part of the ChiroFusion community, and we look forward to supporting your continued success! —The ChiroFusion Team KW Kay W. Chiropractor Health, Wellness and Fitness Used the software for: I used a free trial ### "Highly recommend 5 stars " March 14, 2026 5.0 Great so far. Easy to use and great bang for your buck. Support is helpful and the help center is very thorough so great during after hours Pros Great value for the cost. Great option if you’re just getting started in practice. Easy to get integrated and great support. Would definitely recommend. Cons I wish there was something integrated in the system to save macros. Other than that not much to save negatively. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) Needed better billing options. College recommended Review Source Response from ChiroFusion March 17, 2026 Kay, thank you for taking the time to share such a thoughtful review. We’re glad to hear that ChiroFusion has been easy to integrate into your practice and that our support team and Help Center have been valuable resources, especially after hours. Providing strong value and a smooth start for chiropractors launching or growing their practices is something we care deeply about, so your feedback means a lot. We also appreciate your suggestion regarding macros. Input like this helps guide our product improvements, and we’ve shared your feedback with our development team for consideration. Thank you again for choosing ChiroFusion and for recommending us. We’re here to support you every step of the way as your practice grows. VA Víctor A. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Best chiropractic all-inclusive system around" May 22, 2025 5.0 So far, it’s been great. Trainer has been kind and helpful getting our systems set up and we are very excited to fully integrate our practice. Pros Huge system with many facets that cover every end needed for a successful chiropractic clinic - regardless of size. Cons The push for using OpenEdge terminal. I can respect that this is the deal they have together but the need to upsell it is tiring. Alternatives considered [Chiro8000](https://www.capterra.com/p/80873/Chiro8000/) Reason for choosing ChiroFusion More inclusive features like scheduling, intake forms, text reminders. Cloud based storage and ease of using system with only an internet connection Switched from [Chiro8000](https://www.capterra.com/p/80873/Chiro8000/) Chirofusion has by far more products and features. Since it is web based we don’t have to worry about getting new software and moving data ourselves. Review Source Response from ChiroFusion May 23, 2025 Hi Victor, Thank you for the fantastic review and for choosing ChiroFusion to power your practice! We're thrilled to hear that you're finding the system comprehensive and that our training team has been a helpful partner during your setup. Your decision to switch from Chiro8000 and highlight the benefits of our cloud-based solution, built-in scheduling, intake forms, and text reminders truly means a lot to us. We also appreciate your candid feedback regarding the OpenEdge terminal. While we’ve integrated with OpenEdge to offer a seamless payment experience, we understand that flexibility matters. Your comments will be shared with our team as we continue refining our approach to ensure our clients never feel pressured—only supported. We’re excited to be part of your practice’s growth and look forward to continuing to support your success! The ChiroFusion Team Ross K. Owner and Physician Health, Wellness and Fitness Used the software for: 1-2 years ### "Pleased with features and how they have helped our clinic be more organized." January 11, 2025 5.0 I have been pleased with my overall experience over the past 14 months. ChiroFusion has helped our clinic be more organized while also providing a solution to faster billing and payment. Pros The ease of note taking and modification capabilities for subsequent visits. Cons That I cannot customize the reminder text. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing ChiroFusion ChiroFusion is better suited for insurance claims and payments. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) We outgrew Squarespace and the services they offered. Review Source Response from ChiroFusion January 13, 2025 Ross, thank you so much for sharing your positive experience with ChiroFusion! We're thrilled to hear that our features have helped your clinic stay organized and streamline your billing and payment processes. It's always rewarding to know that our platform is making a meaningful difference for our clients. We appreciate your feedback about customizing reminder texts. This is a great suggestion, and we’re constantly looking for ways to improve our system based on user input. While we don't currently offer this feature, we will pass your comment along to our development team for consideration in future updates. Thank you for choosing ChiroFusion and for your continued support over the past 14 months. If there’s anything else we can do to enhance your experience, please don’t hesitate to reach out. We’re here to help! YG YADI G. Chiro Health, Wellness and Fitness Used the software for: Less than 6 months ### "Watch your business grow!" April 23, 2025 5.0 Very good system. Great experience and easy to set up. Pros The look is fresh and green. The font is good and easy to use. Cons I would like for it to keep track of all the appointments a patient was seen and for it to have easier dashboard so when you want to see how many times the client came in it would say or show 5 times or 6 times instead of you having to put notes in system to see the info. Review Source Response from ChiroFusion July 2, 2025 Yadi, Thank you for the great feedback! We're glad you're enjoying the clean look and user-friendly design of ChiroFusion — and we’re especially happy to hear that your setup experience was smooth and positive. We appreciate your suggestion regarding appointment tracking and dashboard enhancements. While that specific summary view isn’t currently built into the main dashboard, there are reporting options and workflows within the software that can track visit history more efficiently. Our support team would be happy to walk you through those options and hear more about how you'd ideally like to see that data displayed — your input helps shape future updates. Thanks again for being part of the ChiroFusion community! — The ChiroFusion Team RSV Richard S V. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Run don’t buy" October 31, 2024 1.0 Horrible experience. The software isn’t efficient. Data is regularly lost. If you like rewriting your exams and notes and then seeing them disappear only to have to redo them, then this is your software. Their customer support is non-existent. You are on your own if you need support. Don’t expect to get a hold of a human via phone or email. Everything is sent automated and they don’t return calls. Pros Nothing the worst experience ever. Data disappears! Customer support is non-existent. Cons Lack of customer support. You can’t reach a human. Everything is automated and they don’t return calls. Review Source Response from ChiroFusion November 8, 2024 Scott, At ChiroFusion, we’re dedicated to delivering reliable software and exceptional support, as our over 1,000 positive reviews with an average rating of 4.7/5 reflect. In our 16 years in business, we have never experienced a data compromise or a single instance of data loss. Your issue was attributed to user error. However, it’s crucial to address that our ability to support you was impacted by repeated abusive behavior toward our team. In your interactions, comments like 'You better fcking call me now' and 'Ok, fck you' left our staff in an uncomfortable and hostile environment. We also received threats from you about posting an additional 10 negative reviews, which unfortunately compromised the professional relationship we strive to uphold with all clients. We believe in treating everyone with respect, and we extend that expectation to our clients as well. We hope you understand our decision to prioritize a safe and respectful environment for both our team and our clients. JA Joseph A. Physician Health, Wellness and Fitness Used the software for: 2+ years ### "ChiroFusion is the best choice EHR and Office Mgnt" September 10, 2024 5.0 The staff is first rate. The monthly fee is well worth the service. Pros The staff is always quick to respond to questions and the need to correct problems (mistakes on our end). The software is easy to use, I can enter my notes in real time. This makes the day run smoothly. Cons Small issues with the software such as the inability to reuse email per patient . Review Source Response from ChiroFusion September 13, 2024 Hi Joseph, Thank you so much for your thoughtful review and for choosing ChiroFusion as your EHR and office management solution! We’re thrilled to hear that you find our software easy to use and that it helps your day run smoothly by allowing you to enter notes in real time. We pride ourselves on offering quick and reliable support, so we’re glad to hear that our team has been responsive to your needs. Regarding the inability to reuse email addresses, we want to clarify that this is a security measure. In our system, each email serves as a unique identifier for patients to ensure privacy and prevent any data conflicts. This ensures that patient records remain secure and properly organized. We understand that this may present occasional inconveniences, but we believe it’s crucial for safeguarding patient information and maintaining the integrity of the database. Thank you again for your kind words about our staff and service—we’re happy to be a part of your practice’s success! jR jeffrey R. owner, sole proprietor Hospital & Health Care Used the software for: 1-2 years ### "so easy, even someone over 60 can do it." September 10, 2024 5.0 i am using the program solely for patient charting so i can't comment on the RCM features. i am able to generate a new patient note in under 5 minutes, and a follow up note with an existing patient in 1-2 minutes. Pros pre- loaded objective tests and measurements, easy look up icd10 and cpt coding, ability to customize templates for common conditions, cloud storage and security. Cons some charts drop to inactive too quickly so they do not show up in the initial search field. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroFusion cloud based, more features, better pricing Review Source Response from ChiroFusion September 11, 2024 Jeffrey, Thank you for your wonderful review! We're thrilled to hear that ChiroFusion's ease of use, especially with pre-loaded objective tests, measurements, and customizable templates, has been a great fit for you. It’s always fantastic to know that our software is helping providers streamline patient charting quickly and efficiently. We appreciate you highlighting the benefits of cloud storage, security, and our pricing. If you ever decide to explore our RCM features, feel free to reach out — our team would be happy to assist you! Thanks again for trusting ChiroFusion with your practice. SG Scott G. Chiropractor Hospital & Health Care Used the software for: 2+ years ### "Highly Recommend" September 12, 2024 5.0 Great, we have enjoyed the ChiroFusion experience immensely. Customer service has been wonderful and the help pages we can access answer the vast majority of questions we have. Pros Ease of use, different customizable settings, help pages are wonderful. Cons Staff complains at time about having to do a lot of clicking in order to get to desired areas. This has gotten much better over time though. Review Source Response from ChiroFusion October 8, 2024 Scott, thank you for your glowing review and for recommending ChiroFusion! We're thrilled to hear that you've enjoyed the ease of use, customizable settings, and our help pages. Our team works hard to ensure that your experience is as seamless as possible, so it's great to know our customer service has been a valuable resource for you. We appreciate your feedback on the clicking process and are glad you've noticed improvements over time. We're continuously refining the user interface to make it even more efficient, and feedback like yours helps us focus on what matters most to our users. We're proud to have helped streamline both your documentation and scheduling, and we look forward to continuing to support your practice in the future. Best regards, The ChiroFusion Team MD Melissa D. Doctor Medical Practice Used the software for: 2+ years ### "Health Clinic" October 2, 2024 5.0 Pros That their customer service is very efficient. Cons There is not much to unlike, I know that there are a few changes that are happening with the system. I just hope that some of the options that users have submitted can be incorporated into the system. Review Source Response from ChiroFusion October 8, 2024 Melissa, Thank you for your review and for highlighting our customer service! We're delighted to hear that you've found our support team efficient, as we're committed to providing the best experience for our users. We also appreciate your feedback regarding system updates and user suggestions. Our team continuously works on incorporating valuable input from our clients, and we encourage you to keep sharing your ideas with us. Your feedback is essential in helping us improve ChiroFusion to better serve practices like yours. We look forward to continuing to support your clinic! Best regards, The ChiroFusion Team AZ Angela Z. Receptionist Medical Practice Used the software for: 2+ years ### "Overall good system" September 11, 2024 4.0 Chirofusion has been a good overall choice for our practice. We are able to submit recommendations on issues/features that do not work properly. Pros Server based system. Decent customer service. Cons Not enough reports or customizable reports. The integration for the credit card payment system has a lot of issues that could be addressed. Review Source Response from ChiroFusion September 12, 2024 Hi Angela, Thank you for sharing your experience with ChiroFusion, and we're happy to hear that our system has been a good overall choice for your practice. Regarding the credit card integration, we haven’t received any prior complaints about the issues you mentioned, so your feedback is invaluable in helping us ensure everything works smoothly. It would be really helpful if you could provide more details about the specific challenges you’ve faced, as this will allow us to address them more effectively. Our integration is designed to make it simple to take credit card payments and automatically post them to patient accounts. It also allows you to set up monthly memberships with auto-debits and offers the convenience of online bill payments for your patients. We're committed to ensuring that this feature works seamlessly for you. Thank you again for your feedback, and we encourage you to reach out if you need further assistance or have additional suggestions! JC Jon C. Chiropractor Alternative Medicine Used the software for: Less than 6 months ### "On the right track" October 16, 2024 4.0 As a new chiro fusion user the user interface is easy to navigate and understand, but some quality of life features are missing like an apply to all button on adjustment type Pros The chiro analysis part of the soap notes is intuitive and makes charting smooth Cons Lack of ability to pull reports like number of soaps providers have signed during a given week, etc Review Source Response from ChiroFusion October 28, 2024 Hi Jon, Thank you for taking the time to share your insights and for choosing ChiroFusion! We’re thrilled to hear that the intuitive design of the SOAP notes has positively impacted your charting experience—ease of use is something we’re committed to delivering. We also appreciate your feedback on features that would enhance the software for you, like tracking signed notes and an “apply to all” function. We’re always listening to our users and are continuously improving to make ChiroFusion even better. I'll be sure to pass your suggestions along to our development team for consideration. If there's anything more we can do to support you or if you’d like assistance in optimizing any features, please feel free to reach out. Thanks again, and welcome to the ChiroFusion community! MK Michael K. owner Medical Practice Used the software for: 2+ years ### "Chirofusion perfect for big or small office/cash practice so easy" September 10, 2024 5.0 very good overall simple to use with limited computer skills Pros simple and easy to use Updates are nice Cons Some of the updates for me aren't necessary Review Source Response from ChiroFusion September 11, 2024 Hi Michael, Thank you so much for taking the time to share your feedback! We're thrilled to hear that ChiroFusion is a great fit for your office, whether big or small, and that you find it simple and easy to use. We’re especially glad that our updates have been helpful, though we understand that not every update may be necessary for every practice. We appreciate your input on this and will continue working to ensure our updates benefit all of our users. If there's ever anything we can do to further improve your experience, don't hesitate to reach out! AW Angela W. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Worth it for small business oweners" June 9, 2024 4.0 Pros I've been using ChiroFusion since 2018. The program is very easy to use. Any issues that arise are cleared up quickly by watching a short tutorial video in their extensive help library or a simple email to the support team. It's a basic program, easy to learn, easy to use. Cons It takes many steps to revert a check if an insurance company retracts money or the posting is incorrect. The patient ledger requested by many patients at year end is extremely confusing and not user friendly. Patients have no need to see a complete history of how one visit was paid. It needs to be simpler. Review Source Response from ChiroFusion June 12, 2024 Hi Angela. Thank you for sharing your experience with ChiroFusion! It's great to hear that you've found the program easy to use and that any issues are quickly resolved through their tutorial videos or support team. Your feedback highlights the importance of a user-friendly interface and accessible support, which are crucial for any software. We appreciate your input! RM Rozalyn M. Physical Therapist Alternative Medicine Used the software for: Less than 6 months ### "Easy to use, amazing support " July 20, 2024 5.0 Pros Onboarding. Easy to use. Note forward is a great feature that makes notes faster Cons I have had trouble with billing not cutting over from my note to billing Review Source Response from ChiroFusion August 23, 2024 Hi Rozalyn, Thank you for sharing your experience with ChiroFusion! We're delighted to hear that you found our platform easy to use and that our support team was there for you every step of the way during onboarding. We're also glad that you're enjoying the speed of our notes feature. Your feedback means a lot to us, and we're here to help whenever you need it! BB Babak B. Doctor of Chiropractic Alternative Medicine Used the software for: Less than 6 months ### "My feedback" May 12, 2024 5.0 overall I am satisfied base on my monthly payment Pros user-friendly, cloud base, I can access my accounts every where and should not limited to the office only Cons still, some features need to develop, still billing parts are very confusing Reason for choosing ChiroFusion Expenses, I was not able as a new business owner afford chirotouch Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) expenses, not being i cloud base, compicated Review Source Response from ChiroFusion August 23, 2024 Babak, Thank you for taking the time to share your experience with ChiroFusion! We're so pleased to hear that you've found our software user-friendly and that you're enjoying the flexibility of our cloud-based platform. It's great to know that the transition from ChiroTouch has been a positive one for you, especially in terms of ease of use and cost-effectiveness. We’re here to support you anytime, so feel free to reach out if you need anything! JA Jude A. Chiropractic Physician Owner Alternative Medicine Used the software for: Less than 6 months ### "Primary Chiropractic" April 30, 2024 5.0 Overall having a great experience using CF. Pros CF is user friendly and support library is very comprehensive. Cons CF has only one option for payment servicer. Reason for choosing ChiroFusion The user interface is the best in comparison to the competition. Switched from [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) We needed more chiropractic friendly EHR. Review Source Response from ChiroFusion May 2, 2024 Jude, Thank you so much for sharing your experience with ChiroFusion! We're thrilled to hear that you find our software user-friendly and our support library comprehensive. Providing an intuitive and efficient user interface is a top priority for us, so we're delighted to know that you find it to be the best among our competitors. If you have any further feedback or suggestions for us, please don't hesitate to reach out. We're here to ensure your experience with ChiroFusion remains exceptional. KW Kelsey W. Office Manager Medical Practice Used the software for: 2+ years ### "Solid Platform for Easy Office Management" January 16, 2023 4.0 Pros This software is generally inexpensive and fairly easy to navigate. On-boarding was quick and efficient and well communicated. For the pieces the software might lack, it has most of everything that is integral to running our small practice. Cons There are redundancies and a few areas where there are feature omissions that simply do not make sense. Tech support is a bit frustrating, as much of the time the user is directed to the "features" section and to make requests. These request for feature updates take a very long time, and ultimately seem to only address half of the request. Review Source DW Dr. W. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Old Dogs, New Tricks" July 26, 2016 5.0 We decided to wait on this review until we had actually learned the system.....so here goes: Started out in this business with paper charts, paper claims, etc. etc. Recent EHR changes, as well as electronic billing brought me to medisoft and the other 'fusion' type software, which is less and less free the more you add to it. It was time to look for a comprehensive suite that will enable the billing, scheduling, and documentation all in one suite. The team at Chirofusion has filled all of the required boxes. I was paying $89 per month for a clearinghouse, and their new annual maintenance fee added another $30 per month. In addition, keeping Medisoft up to date annually was another $40-50 per month. Strictly speaking, this software is saving me money over the prior approach. Your documentation will be top notch. The transition was a little painful, as everything is interconnected, but once you get used to that fact, and realize that your office is now paperless, you will have no trouble moving forward. The daily reports are comprehensive, and the exam routines are very comprehensive, and will allow you to include as much information as you would really care to have in the file. Pros The support team is superb. I mean superb. They work very hard, and hopefully they are fully appreciated for what they are doing for our profession. They have vast amounts of appreciation from this office. The billing module is also superb. When using Medisoft in the past, which has been a mainstay for many years, the accounting was never fully spot on (no doubt a reflection of how we were using it). This system, however, will allow you to keep track of every single transaction, posting, write off and payment. Patient payments are kept in our system as unapplied credits until the claim comes back, at which point we will adjust the line items, apply patient responsibility, and close the claim. Bang. Done. \*\*\*\*For your medicare patients, make sure that you go through the write offs carefully. One of our big insurers will assign a non covered status to exams, extremities, etc., and the system will automatically follow suit. You will have to manually assign these responsibilities to the patient when posting the EOB. If I can learn this, you can learn this.\*\*\*\* Posting of the remits is as painless as it can possibly be. The integration with Office Ally is superb, and you do not even need an account with them. You will communicate with Office Ally only when setting up your insurance companies for EOB / ERA / EDI, and that's it. If they do not accept a claim, you better figure out why (they will generally tell you), so you can correct and resubmit it. Cons This is a newish product. They are still working on it, and there are quirks. It took us a while to learn them. Do not hit the enter key in the payment entry screen, or it tanks the whole affair. From what I can see, they are working diligently to get through these issues, and they do listen. Note and a claim in 30 seconds is perhaps a stretch. If you are going to be collecting, applying, and accounting for a copayment or deductible payment, that is 15 seconds right there. There is a fair amount of clicking just to enter a payment, and it will not recall anything from previous visits. If you are interested in keeping track of relevent changes in your patient's picture from one visit to the next, it will take you a short while to document this as well. It does pull through information from the last visit, and makes it very easy however. Some of the screens are a bit disjointed. The software does not have the polish that it will in a year or so, but it does it's job very well, and is perfect for smaller to mid sized practices. Not convinced it is a high volume practice solution, but if that is you, then have someone running around with a laptop behind you, and you will be all set. Couple of friday mornings, no service. Updates to the servers, etc, which is great. Growing pains, which, given what we are getting, for a very reasonable price........not the end of the world. \*\*\*You cannot have multiple unsigned notes open on a patient\*\*\* Review Source Response from ChiroFusion October 8, 2016 Wow! Thank you so much Doc! We are humbled by your kind words about our support staff. We truly strive to offer unparalleled customer service to all of our valued clients & your feedback is exactly the reason why we love what we do! DC Daniel C. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "ChiroFusion has been the best decision our practice ever made!" April 9, 2019 5.0 Working with ChiroFusion has been a positive experience overall. The software has been a solid system, allowing us to operate effectively on a daily basis and focus on growing our practice. Overall, the system has been a great fit for us. The price point, with the clearinghouse integrated, is unbeatable. This solution has been long overdue for chiropractors - thank you!!! Pros First off, I can't thank the folks at ChiroFusion enough for understanding how to make a simple, affordable and user friendly EHR. I’ve used numerous systems in the past and will say this software is in a league of its own. The software is web-based and can run on any platform including Windows and Mac. This flexibility is important for us as we use a mix of Mac and PCs in the office and work remotely from home at times. The workflow is intuitive and extremely easy to navigate for everyone in the office. We were up and running within a week with zero setup required on our end. The online scheduling feature with integrated intake forms has been a game changer for us. Our patients can schedule appointments with our office 24/7 from their mobile device and all paperwork can be completed online before the appointment. The reporting component produces detailed notes in under a minute that are clear and professional in appearance. The integrated clearinghouse also saves time and money. Claims can be uploaded to Office Ally at the end of the day with one click and claim status reports are provided within a few minutes. Our previous software required us to export our claim files from the system, then upload them to a clearinghouse that was charging us close to $120/month to submit claims. The last thing I want to mention is support. ChiroFusion's support team is always available and quick to get back to us whenever we have a question. Cons I'm truly happy and can’t really think of any cons at this time. The staff are always responsive to our requests for improvements and welcome our feedback. It would be great at some point in the future to include electronic eligibility verification in the insurance component of the software. Review Source Response from ChiroFusion April 29, 2019 Daniel, you have broken the internet with this review! WE LOVE YOU! We can't explain how much clients like yourself make us truly love what we do!!! THANK YOU, THANK YOU, THANK YOU! Did we mention how much you rock? Just sayin... :) Talk to a Capterra advisor for free and get results within 15 minutes.