# FreshBooks Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FreshBooks Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more. Source: https://www.capterra.com/p/142390/FreshBooks --- # FreshBooks Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FreshBooks ## What is FreshBooks? FreshBooks makes small business invoicing and billing so simple, you'll be amazed at the time you have to focus on doing what you love and how much faster you get paid. Who would have thought invoice software could do that? Try it free for 30 days, no credit card required. ## What is FreshBooks used for? [Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Accounting](https://www.capterra.com/accounting-software/)[Expense Report](https://www.capterra.com/expense-report-software/) Recognitions Shortlist Overall rating Based on 4,518 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% Pros & cons Minimal learning curve Intuitive and modern design Cost concerns for teams Frequent technical glitches Starting price $21 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Accounting / 2026 - Billing and Invoicing / 2026 - Construction Accounting / 2026 - Expense Report / 2026 - Financial Reporting / 2026 - Accounts Payable / 2025 - Accounts Receivable / 2025 - Financial Management / 2025 - Legal Billing / 2025 - Recurring Billing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## FreshBooks alternatives Highest Rated [4.7 (823)](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (3,299)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (1,457)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (2,043)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/142390/FreshBooks/alternatives/) ## FAQs about FreshBooks Overview ### What problems does FreshBooks solve? FreshBooks solves slow invoicing, overdue payments, messy expense tracking, and manual time-to-bill workflows by centralizing estimates, recurring invoices, payment reminders, online payments, receipts, and reports in one simple interface. Freelancers, consultants, contractors, and small business owners benefit most, especially teams without dedicated accounting staff who need fast visibility into cash flow. Answer based on 3038 reviews Overview ### Which roles and teams benefit most from FreshBooks? FreshBooks is most used by small-business owners, founders, and executives who need clear invoicing, expense tracking, and cash-flow visibility. Accountants, consultants, and freelancers rely on it to manage client billing and bookkeeping, while managers, project leads, and creative professionals use it to track time, organize projects, and streamline payments. Answer based on 4100 reviews Overview ### What company size and industries is FreshBooks built for? FreshBooks is cloud-based accounting for small businesses, reflected by 79% of reviewers, with strongest use in Marketing and Advertising at 9%. It also serves Information Technology and Services and Computer Software, each at 7%, while supporting legal, creative, marketing, construction, midsize businesses at 10%, and enterprises at 11%. Answer based on 4518 reviews Features and Usability ### What are the key features of FreshBooks? FreshBooks includes core invoicing and accounting features like invoice creation, recurring invoicing, online payments, expense tracking, and financial reporting. Differentiating features include time tracking by client or project, estimates that convert to invoices, customizable invoices with branding, and a mobile app for receipts, billing, and payment tracking. Answer based on 2097 reviews Pricing ### How much does it cost and what fees or limitations are included? FreshBooks starts at $21/month for Lite, with Plus at 38, Premium at 65, and custom-priced Select. A free trial is available. Reviewers often call the entry price fair, but note Lite limits invoicing to five clients and costs can rise quickly when adding users or more billable clients. Answer based on 928 reviews Integrations ### Which third-party tools and platforms does FreshBooks integrate with? FreshBooks integrates with PayPal, Stripe, QuickBooks Online, Gusto, Zapier, Shopify, Basecamp, and Gmail. Reviewer feedback centers on payment processing and accounting links, while the catalog shows broader coverage across ecommerce, CRM, and scheduling. FreshBooks supports over 100 integrations, with the strongest visibility around payments and bookkeeping. Answer based on 399 reviews Getting Started and Support ### How easy is it to onboard and train a team on FreshBooks? FreshBooks is generally quick to onboard, with an intuitive interface that freelancers, small business owners, and nontechnical users often learn with little formal training. It offers live online sessions, webinars, videos, and documentation. Admins or teams handling advanced bookkeeping, invoice setup, or accounting tasks may need more time and support. Answer based on 93 reviews Getting Started and Support ### What customer support options does FreshBooks offer, and how do users rate the experience? FreshBooks offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as friendly, knowledgeable, and quick to respond, especially by phone and chat. Some reviewers, however, mention occasional long hold times, uneven follow-up on complex issues, and help content that can feel limited. Answer based on 764 reviews Security ### How does FreshBooks handle data security and access control? FreshBooks uses cloud storage for secure access from desktop and mobile devices, data encryption, backups, secure servers, and protected payment processing. It also offers permissions, privacy settings, and authorized access for teams and accountants. Some reviewers, however, report limited permission granularity and concerns about missing or inconsistent two-factor authentication. Answer based on 127 reviews ## Who uses FreshBooks? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 162 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 162 reviews Administrative 23% Administrative 23% Finance & Accounting 14% Creative & Design 11% Entrepreneurs/ Owners 10% Others 42% Top industries Based on 162 reviews Construction 28% Marketing and Advertising 26% Accounting 23% Retail 13% Other 10% ## Pros and Cons Minimal learning curve 95% positive reviews out of 947 Most reviewers indicate ease of use allows quick onboarding, intuitive navigation, and straightforward daily business management. Cost concerns for teams 41% negative reviews out of 636 Some reviewers feel pricing is high, especially for additional users, and subscription tiers may not suit all business sizes. Gauravi M Learning Designer, 51 - 200 employees. "Pricing structure can become expensive eventually for our team as the number of users in a team grows." Intuitive and modern design 91% positive reviews out of 425 Most reviewers find the user interface visually appealing, easy to navigate, and accessible for users with varying experience. Frequent technical glitches 50% negative reviews out of 251 Some users say bugs and issues cause crashes, slowdowns, and interruptions, affecting reliability and workflow consistency. Automation and workflow efficiency 93% positive reviews out of 115 Most reviewers describe time saving as a major benefit, highlighting automation, quick data entry, and streamlined processes. Bank connection and reconciliation issues 44% negative reviews out of 225 Some reviewers report bank accounts lack reliable syncing, reconciliation features, and support for international or multiple accounts. Ronald L Owner, 2 - 10 employees. "The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.6 (512) 58.40% of 512 reviewers that rated this feature as important or highly important You benefit from customizable, easy-to-use billing and invoicing that supports recurring invoices, automated reminders, and online payments. Reviewers appreciate the flexibility, time-saving automation, and mobile accessibility, though some mention the new version can be slower and less intuitive than before. Online Invoicing 4.6 (361) 64.82% of 361 reviewers that rated this feature as important or highly important With this capability, you can quickly create, customize, and send invoices online, saving time and ensuring clients receive bills instantly. Reviewers appreciate the user-friendly process, automated reminders, and faster payments, noting improved efficiency and convenience for both you and your clients. Expense Tracking 4.5 (358) 56.42% of 358 reviewers that rated this feature as important or highly important FreshBooks helps you efficiently track, categorize, and report expenses, with options to upload receipts and sync bank accounts. Some reviewers find it user-friendly and valuable for budgeting and tax prep, though a few mention occasional bank connection issues and limited categorization. Payment Processing 4.5 (326) 58.59% of 326 reviewers that rated this feature as important or highly important It gives you seamless online payment options through integrations with Stripe, PayPal, and ACH. Reviewers indicate payment processing is fast, secure, and easy to track, though some mention occasional delays and rare issues with international cards or payment holds. Invoice Creation 4.6 (268) 67.16% of 268 reviewers that rated this feature as important or highly important FreshBooks offers a streamlined way to generate professional, customizable invoices in just a few clicks. Users think the intuitive interface, recurring invoice automation, and easy duplication save significant time, reduce errors, and help maintain organized, accurate billing for multiple clients. Financial Reporting 4.5 (405) 54.57% of 405 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization FreshBooks 117 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Track the attendance of specific individuals or groups Setup and send recurring or automated bills Automate recording of time to reduce human error Compare and match accounting/financial records with corresponding bank statements Track billable hours and/or non-billable expenses for work performed Track the list of items required to be billed/invoiced to clients You benefit from customizable, easy-to-use billing and invoicing that supports recurring invoices, automated reminders, and online payments. Reviewers appreciate the flexibility, time-saving automation, and mobile accessibility, though some mention the new version can be slower and less intuitive than before. Gateway through which end users can view past bills and pay current invoices Setting up the amount/charge for per hour of work by a company or professional A financial statement that lists a company's accounts and details the account type and balance Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Collection of data related to the costs associated with various items, products, services, or activities Forecast the cost and resources required to complete a project Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes Reports that show customers their invoices, payments, and balance on the account Add customized logos and colors to align with company branding Invoices that can be tailored according to company's branding, payment terms and personalized information Pre-designed layouts that can be customized to match preferences and requirements Protect sensitive data for digital privacy Graphical representation of data Buyer isn't billed until the period is up without any interest charges Digitally deposit correct payroll amounts into individual employee's bank accounts Track products that are for sale at a reduced price or part of coupon promotions Store and organize documents in a centralized system Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Reminders sent via email Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Centralized storage for employee data, records, and performance metrics Estimate expected cost based on various factors before a project begins Attaching relevant receipts or supporting documents to submit expenses for reimbursement FreshBooks helps you efficiently track, categorize, and report expenses, with options to upload receipts and sync bank accounts. Some reviewers find it user-friendly and valuable for budgeting and tax prep, though a few mention occasional bank connection issues and limited categorization. Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Primarily serving architecture, engineering, and construction industry professionals Designed for small businesses Centralized accounting record which tracks all financial transactions Business model that charges based on the amount of time spent on an hourly basis A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Track and manage inventory levels to maintain proper supply FreshBooks offers a streamlined way to generate professional, customizable invoices in just a few clicks. Users think the intuitive interface, recurring invoice automation, and easy duplication save significant time, reduce errors, and help maintain organized, accurate billing for multiple clients. Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Calculate total itemized costs, including initial costs and any changes Log miles driven for tax deduction or reimbursement purposes Access software remotely via mobile devices Access the system via a mobile application Clients can submit payments via mobile devices Scan and upload receipts to a central database using a mobile device Manage and handle various international currencies Manage and support multiple languages Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit Different tiers of pricing and billing for different employees and situations Ability to handle several projects simultaneously With this capability, you can quickly create, customize, and send invoices online, saving time and ensuring clients receive bills instantly. Reviewers appreciate the user-friendly process, automated reminders, and faster payments, noting improved efficiency and convenience for both you and your clients. Accept and process online payment transactions Track employee and task times using internet connection Allow customers to make a partial payment on an invoice and track remaining debt It gives you seamless online payment options through integrations with Stripe, PayPal, and ACH. Reviewers indicate payment processing is fast, secure, and easy to track, though some mention occasional delays and rare issues with international cards or payment holds. Track sent and received payments, invoices, and bills. Manage employee salary processes, data, taxes, and records administration efficiently View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more A set of indicators that tracks the performance of networks, applications, systems, teams, etc. A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time Manage and track financials on a project-to-project basis Business model that bills clients an amount based on the project/task/job performed Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Estimate or forecast of a future scenario based on the study of present trends Create proposals based on costs of labor and materials Generate quotes or estimates for customers Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database A list of customers and their payments due updated on a monthly basis Generate recurring invoices Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) Automated process of charging customers at regular intervals for repeated access or use of a product or service Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Calculation of consumption tax imposed on the sale of goods/services Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Set allowances and ensure employees don't spend more than the allotted amounts Track the status over time for a request, process, asset, or transaction Track and manage the scheduling of tasks Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Implementation of various strategies to manage tax obligations via planning and maintaining compliance Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Track time worked per client Track time worked per project Track the amount of time spent on a job or task Record of trip details Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Interact with data visualization elements, such as charts and graphs, to drill down into data Automatically create and distribute W-2/1099 tax forms to employees. Automatically subtract garnishments from wages Get Advice We can help you find the software with the features you need. Features 4.3 (4,297) 4.3 Based on 4,297 reviews ## Pricing Value for money 4.3 (3829) Free Trial [View pricing plan details](https://www.capterra.com/p/142390/FreshBooks/pricing/) Lite $21.00 Flat Rate,Per Month It includes: - Access Anywhere on Ios and Android - Get Paid With Credit Cards and Bank Transfers - Send Unlimited Estimates - Send Unlimited Invoices to 5 Clients - Track Sales Tax and See Reports - Track Unlimited Expenses Plus $38.00 Flat Rate,Per Month It includes: - Access Anywhere on Ios and Android - Automatically Capture Receipt Data - Automatically Track Expenses - Double Entry Accounting Reports - Get Paid With Credit Cards and Bank Transfers - Invite Your Accountant - Mobile Mileage Tracking - Run Business Health Reports - Send Unlimited Estimates and Proposals - Send Unlimited Invoices to 50 Clients - Set up Recurring Billing and Client Retainers Premium $65.00 Flat Rate,Per Month It includes: - Access Anywhere on Ios and Android - Automatically Capture Receipt Bills and Data - Automatically Send Late Payment Reminders and Bill Late Fees - Automatically Track Expenses - Bill Payments and Vendors With Accounts Payable - Customize Email Signatures - Customize Email Templates With Dynamic Fields - Get Paid With Checkout Links - Get Paid With Credit Cards and Bank Transfers - Invite Your Accountant - Mobile Mileage Tracking - Run Business Health Reports - Run Financial and Accounting Reports - Send Unlimited Estimates and Proposals - Send Unlimited Invoices to Unlimited Billable Clients - Set up Recurring Billing and Client Retainers - Track Bills - Track Project Profitability Value for money 4.3 (3,829) 4.3 Based on 3,829 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (3798) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (3,798) 4.4 Based on 3,798 reviews ## User reviews Overall rating 4.5 Based on 4,518 reviews Filter by rating 5(2653) 4(1499) 3(284) 2(45) 1(37) Mentioned topic Sorted by most recent SA Suman A. Owner,Bookkeeper,TAx Preparer Accounting ### " Clean, Intuitive Accounting for Small Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 7, 2026 FreshBooks makes accounting feel effortless with its clean interface and straightforward navigation. It handles invoicing and expense management with ease, making it ideal for freelancers and small business owners who want simplicity without sacrificing functionality. Pros Beautifully designed and very easy to use. Invoicing, expense tracking, and time management are seamless. Customer support is quick and friendly. Great value for freelancers and small teams. Cons Limited features for growing businesses — team management and reporting could be more robust. Pricing increases quickly as you add more users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM jawad m. Operation Clerk Higher Education ### "FreshBooks is a comprehensive tool for financial planning, tracking and management." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 3, 2026 Overall, our experience in managing our operational financial resources has been the most exceptional and successful one since the moment we introduced FreshBooks. We use it to run the entire financial management practices during operations from budgeting, distributing them effectively to monitoring our expenses to ensure we don't overspend on unnecessary operations. Pros We have had the most incredibly productive expenses management and financial reporting experience ever since we started using FreshBooks, making it easy for us to properly manage and use our financial resources during operations. It offers very efficient financial planning features which makes budgeting and allocating finances during operations a very easy and efficient task. FreshBooks has also made it easy for us to track how we utilize our financial resources during operations by offering very advanced expenses tracking tools with a very simple and intuitive user interface. The collaboration features in FreshBooks help me and my teammates to unite and work together collaboratively managing our finances from planning, allocating them and tracking how we utilize them. Cons Our experience with FreshBooks has not been hit by any challenges or technical issues to deal with. We are impressed by how quick the support team comes to our aid whenever we need their support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ Jessica J. Social Worker Health, Wellness and Fitness ### "Efficient Data Export and Secure Sharing to clients." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2026 FreshBooks allows easy access to accurate financial data because it provides real-time data analytics. Pros Its automation capabilities, particularly in areas like accounts payable, creating invoices, sending reminders, and reporting, significantly reduce manual work and help minimize errors. Cons FreshBooks is very easy to use for exporting data, such as exporting invoices as PDFs, as well as exporting account data, and reports. Therefore, it is very easy to use, and you will find it very efficient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jessica M. BCBA Hospital & Health Care ### "Great for tracking income and expenses" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 20, 2026 Overall, Freshbooks was a useful tool for me, but I have had to supplement with other billing platforms as well. I continue to use freshbooks to track expenses Pros Freshbooks was a tool I initially used for billing clients when I was first growing my business. It was easy to send links to clients and they were able to pay online. It was relatively affordable for what I was using it for. I liked that it generated yearly forms for my earnings and showed me what I earned month to month. It was clean and easy to navigate. I also liked that it tracks expenses for me and I can link my cards to it to automatically track. I wish I could have had more clients for the price I was paying Cons I wish I could've saved clients' CC info and ran billing myself as opposed to having to send a link to clients to get them to sign in and pay. This made it harder to make sure everyone paid on time. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing FreshBooks It was more affordable and initially contained the tools I needed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PC Patty C. ADM Religious Institutions ### "Fresh Way to Pay Bills" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 14, 2026 Very use friendly, precise, and convenient. Extremely convenient when printing and paying our invoices. Pros Ease of use with printing and paying our invoices. It is very user friendly, precise and convenient. Cons I have not had any true issues or problems. The only glitch is realizing any fees that are charge when making an on-line payment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Aimee P. Owner Construction ### "Freshbooks over quickbooks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2026 I loved the ease of use and the price was awesome.nevwr had connection issues or issues with it missing or duplicating bank transaction. Pros Freshbooks is inexpensive and i have never had any problems with it. I used it for 3 yrs then switched to quickbooks online and regretted it. I am switching back this yr. Cons I had the cheapeat version and had to tyoe all the info from the receipts in mannually. I am going to look into a uograded version because qbooks messed my books up and was so expensive. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Quickbooks is expensive. I paid a lot for stuff i dont even use and it is a waiste of money. It duplicated some of my transactions and didnt get some of my other bank transactions. It has a complicated platfor that is difgicult to jump in and use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mary S. Library Tech Education Management ### "FreshBooks Fan" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 April 30, 2026 My overall experience with FreshBooks was positive. I would continue to use and absolutely recommend to friends. Pros As a management tool, Freshboks was helpful and easy to use. User interface was easy to pick up and I experienced no bugs or issues. Cons Customer service was difficult to connect with. Questions went unanswered, but this ultimately didn't affect usability. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BK Blerta K. Language Instructor Education Management ### "This expense tool finally made the financial aspect of teaching manageable." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 23, 2026 I am running a small language school, which means that I am teaching and administering, at the same time. FreshBooks helps maintain my billing, my expenses and my cash flow without having to hire an accountant to answer every question. Its interface is friendly such that I never feel out of my element even on the financial front. Pros Student payments become tracked and expenses are contained and do not accrue at the end of each month. With FreshBooks, I can now genuinely keep track of that whole process without fear of it. Cons Experienced two instances of annoying sync bug in transaction management in a quarter. In a small education facility where each payment counts, the unwarranted variances cause one to be anxious. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Dylan B. Controller Computer Software ### "FreshBooks use in launching new business" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 16, 2026 Overall we have been quite happy with our use of FreshBooks. It is very easy to use and gets you started as you are launching your business. The value is definetly there for the price. Pros Ease of use is there for FreshBooks. It does a great job in capturing the basics of what you need to run your business. The platform provides good value for your money depending on what you need it for. Cons Certain accounting functions can be tricky to do due to the simplicity of how the plantforms runs and the lack of customization. Certain modules can be added on, the basic package is good for just getting your business started. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reasons for choosing FreshBooks Ease of use and value for money. I would highly recommend FreshBooks if you are just starting to launch your business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Andrea C. Controller Construction ### "Fresh books" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 11, 2026 I would say it’s one of the easiest accounting software is to use and it’s been a great experience and very easy for me to keep track of everything. Pros One of the simplest accounting platforms out there Clean dashboard → easy to see income, expenses, and invoices Great if you don’t want to fight with software all day Cons Barely any inventory tracking Not built for product-based businesses Complex financials Multi-entity companies Heavy reporting needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/142390/FreshBooks/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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