# Page 8 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Zoho Expense the right Expense Report solution for you? Explore 1186 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews

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Zoho Expense

4.6 (1186)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 8 - Reviews of Zoho Expense

## Showing most helpful reviews

Showing 176-200 of 1186 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BP

Brenda P.  
Accountant  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "I recommended Zoho to all my clients"

June 25, 2024

5.0

They all enjoy Zoho. The upload is so easy and everyone has been cheerful about switching.

Pros

I liked the fact that it was online and mobile, very easy to use, and actually fun! The reaction of my clients employees has been wonderful. Since they travel internationally, they really like the foreign exchange calculations.

Cons

Occasionally i have someone who just isn't techy and Ihave to teach them, but I'd be doing that with any software.

Reason for choosing Zoho Expense

Cost, multiple platforms and ease of use

Review Source

SI

Scott I.  
President  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great time saver!"

July 15, 2024

5.0

Pros

I love that the software consolidates everything for easy tracking.

Cons

Nothing, works great! I can't think of anything negative.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Expensify involves themselves in politics that I don't agree with and make it very well known to their customers.

Review Source

JM

James M.  
Owner  
Construction  
Used the software for: 1-2 years

### "Zoho Expense Easy to Use"

July 22, 2024

5.0

Same as above - this app is great and the program is user friendly.

Pros

Easy to use and upload receipts. Mobile phone app is great!

Cons

Find it difficult to connect and download with Zoho books.

Review Source

VB

Vijay B.  
Director  
Construction  
Used the software for: Less than 6 months

### "Construction expenses & time and tracking"

July 7, 2024

5.0

Excellent because easy to learn and makes the life easier while tracking expense

Pros

Zoho software is easy to understand, and its helps me to track all the invoices in one place

Cons

GST AND HST need to be automatically calculated when taking the picture, but its doesn't have the feature

Review Source

NB

Nicholas B.  
Warehouse Controller  
Telecommunications  
Used the software for: Less than 6 months

### "Great app for submitting work expenses"

January 9, 2025

4.0

Pros

Zoho is an easy to use to effectively submit expenses.

Cons

I haven't come across any issues as of yet.

Review Source

CV

Claudia V.  
Controller  
Public Relations and Communications  
Used the software for: Less than 6 months

### "Great tool "

July 23, 2024

5.0

Pros

user friendly easy to set up many functions

Cons

nothing that i can think of for now i will review further

Alternatives considered

[Dext](https://www.capterra.com/p/160189/Dext/)

Reason for choosing Zoho Expense

different purpose

Review Source

Martha U.  
Founder  
Apparel & Fashion  
Used the software for: I used a free trial

### "Gets the job done"

July 1, 2024

5.0

Pros

This platform was recommended by my accountant. It is easy to use, integrates easily with a lot of banks and it one of the most affordable options.

Cons

It could be better at auto-categorizing expenses, but this could get better as I use the platform more and it learns my habits.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Accountant recommended and more afforable

Review Source

GP

Giovanni P.  
impiegato  
Retail  
Used the software for: Less than 6 months

### "valutazione "

January 12, 2024

5.0

Pros

non ho riscontrato particolari problemi durante l'utilizzo

Cons

non ho niente di rilevante da segnalare nessun problema particolare

Review Source

LM

Lisa M.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Very Expensive"

February 19, 2024

5.0

Pros

It generates automatically the cost and you can edit any report

Cons

The cost to utilize the service i am a one person company

Review Source

EL

Eve L.  
Freelance Editor  
Marketing and Advertising  
Used the software for: I used a free trial

### "Quick and easy to use"

July 19, 2024

4.0

But it's a huge step up from other programmes I've used or even manually logging expenses.

Pros

So great that I can upload bulk receipts quickly and it can scan these for smart inputs to make my time expensing way easier.

Cons

The loading/upload times for receipt uploading can be improved.

Review Source

SC

Sarah C.  
Director of HR  
Defense & Space  
Used the software for: I used a free trial

### "Expenses Made Easy"

July 12, 2024

5.0

So far so good. Haven't purchased but plan to.

Pros

The product is easy to use. Easy to navigate dashboard.

Cons

None at the moment. Seems to be pretty straightforward.

Review Source

TK

Tanya K.  
Finance Manager  
Mechanical or Industrial Engineering  
Used the software for: I used a free trial

### "Good solution for a SME"

July 24, 2024

5.0

Pros

Simplicity, low minimum users requirement, pay as you go subscription type. Cost effective especially for SME trying to go paperless

Cons

Mileage rates must be set up manually with advisory rates not being updated automatically

Review Source

Jason H.  
Managing Partner  
Marketing and Advertising  
Used the software for: I used a free trial

### "Zoho for the win"

May 23, 2024

5.0

Pros

It imports my expenses from my corporate forms of payments and automates the process.

Cons

There doesn't seem to be a receipt guarantee like competitors have for transactions that are imported from linked banking/credit card accounts. This would be helpful for when I forget a receipt or lose it.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Review Source

CT

Claude T.  
CEO  
Education Management  
Used the software for: Less than 6 months

### "Learning Curve"

July 15, 2024

5.0

Pros

This is an excellent software to keep track of your expenses for tax season

Cons

It was a tad bit of a learning curve, but once you get the hand of the program it is a breeze

Review Source

LC

Lisa C.  
Deputy Director of Administration  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "\*\*Review is based on very little testing\*\*"

June 5, 2024

4.0

Pros

So far, we like the low cost for expense management and what appears to be an easy interface.

Cons

The set-up is taking some time, but we are eager to give is a full try.

Review Source

VR

Verified Reviewer  
Director of Worship  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Zoho Expense - a helpful tool"

May 9, 2024

5.0

Pros

Scanning a receipt on both a computer and smartphone is very easy, and the AI reader does it properly, applying the categories as it learns the patterns, making the process faster and more accurate.

Cons

It could connect to other bookkeeping apps.

Review Source

AJ

Andrew J.  
Chief Architect  
Information Technology and Services  
Used the software for: I used a free trial

### "Zoho Expense - Clean functional UI"

January 15, 2024

5.0

Pros

Zoho Expense provides a clean intuitive UI, that is bug free and easy to use across desktop and mobile. While this may seem basic, I've used a number of expense management solutions that don't manage to get the basics right. Getting it up and running was easy, although we aren't using any integrations at this point, which is normally where the challenges arise. When you add on that the categorization algorithms seem to learn quickly, and the error rate on OCR is low, it all adds up to a great expense management solution.

Cons

While the initial trial period is great, working out which plan to land on could be easier if it was possible to explicitly trial the different plan levels.

Review Source

VR

Verified Reviewer  
Controller  
Food Production  
Used the software for: I used a free trial

### "Trial and evaluation"

April 23, 2024

5.0

Pros

The demo was well presented, and we will be moving forward with the system. It fits our needs, and it simple to use, and flexible. There are things you can customize.

Cons

It is not clear how to connect with the credit card. We are moving forward, and dealing with this connection at the moment of implementation.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reason for choosing Zoho Expense

Can produce budget vs actual reports to keep track of expending.

Review Source

KP

Kearan P.  
Office Manager  
Religious Institutions  
Used the software for: Less than 6 months

### "Expense Organising For Dummies"

May 13, 2024

5.0

The easy to use interface makes it exceptionally easy and quick to learn your way around it.

Pros

It's the best expense tool I've used to date. For our church organisation, it's straightforward to use. We're still building up our tech savviness and this app is generally straightforward to use.

Cons

No Cons other than it not picking up our local currency from time to time. But I can always go in and change that.

Review Source

DB

Dante B.  
Director  
Airlines/Aviation  
Used the software for: I used a free trial

### "Great and Easy to Use App"

May 20, 2024

5.0

liked! simple and easy to use with many features

Pros

Simplicity and many features available !

Cons

integration with Zoho mail. No simple as the expense app

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

liked the simplicity of Zoho expenses instead of Expensify

Review Source

AT

Amy T.  
CFO  
Architecture & Planning  
Used the software for: 2+ years

### "Easy to Use "

August 16, 2023

4.0

Pros

Our employees have complimented the ease of use and the ability to easily log their expenses from anywhere. The autoscan feature along with the ability to tag expenses to project and have it sync with our financial systems automatically has been time saving and eliminates human errors with manual entry.

Cons

I wish that we could have a payroll integration with Gusto that would allow reimbursable expenses to be logged automatically into payroll. We run multiple Expenses systems for our subsidaries but one payroll software and there is no good way to sync these without the manual process.

Reason for choosing Zoho Expense

The sync with our financial accounting systems

Review Source

VR

Verified Reviewer  
Director  
Biotechnology  
Used the software for: Less than 6 months

### "Great way to stay on top of expenses."

May 6, 2024

5.0

Excellent experience so far. Very pleased to have everything integrated with a single provider.

Pros

Integration with banking and other Zoho apps makes a huge improvement in managing and monitoring expenses. If using Zoho CRM there is no reason to look elsewhere for expense management.

Cons

I wish that the receipts were auto-analyzed better but this technology is similarly employed elsewhere.

Reason for choosing Zoho Expense

Price and I am already familiar with Zoho.

Review Source

MT

Muhammad T.  
Manager  
Wholesale  
Used the software for: I used a free trial

### "Very good Expense Management & MIS Reporting"

May 14, 2024

5.0

Pros

I was quite impressed with the reporting and analytics and the use of regional languages which enabled for more users to accomodate

Cons

report printing avoided regional languages in the pdf

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reason for choosing Zoho Expense

zoho was more user friendly. and implementation seemed like childs play

Review Source

VR

Verified Reviewer  
Principal  
Management Consulting  
Used the software for: Less than 6 months

### "Expense tracking & scanning"

June 21, 2024

4.0

Pros

The scanning part makes it possible for us to pick out the information we need to process expenses

Cons

Sometimes we cannot tell if the scanning works or not

Review Source

MW

Mason W.  
President  
Defense & Space  
Used the software for: Less than 6 months

### "Zoho Expense for Small Business"

May 10, 2024

5.0

Zoho Expense has been excellent. Well worth the cost.

Pros

Comprehensive support for travel expense reporting and reimbursement. Easy reporting of per diem expenses.

Cons

Non-standard size of pdf format reports.

Reason for choosing Zoho Expense

Zoho Expense had better feature compared to competitors at a very good price.

Switched from

[TriNet](https://www.capterra.com/p/192254/TriNet/)

Trinet did not have the features required for reporting to our customer.

Review Source

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