# Page 3 | Zoho Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Zoho Expense the right Expense Report solution for you? Explore 1186 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142384/Zoho-Expense/reviews --- Zoho Expense 4.6 (1186) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 25th, 2026 # Page 3 - Reviews of Zoho Expense ## Showing most helpful reviews Showing 51-75 of 1186 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AB Andrea B. Sales Manager Luxury Goods & Jewelry Used the software for: 2+ years ### "Helps in Management of Employee Expenses." April 22, 2025 5.0 Pros It's an intuitive expense management solution that helps business review expenses effectively and efficiently. Streamlines the tracking of expenses, approval process. Cons For some advanced features we found the tool to have a long and steep learning curve. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) We were looking for a more intuitive and versatile solution. Review Source JC Jonathan C. Service Manager Machinery Used the software for: I used a free trial ### "Zoho Expense for Service department" December 1, 2025 5.0 Has greatly improved our workflow. Cut expense report time down and improved user experience. A good product for startups and small businesses looking to get a handle on expenses. Pros It is very user friendly and easy to onboard new employees to. The portal to a company card and mileage tracking cuts expense report time down significantly for my service department. Cons Sometimes it can be finicky when autoscanning receipts if the date of purchase and the expensed date come through differently. International currency is a little hit or miss as well. Review Source Rohan V. Owner Civil Engineering Used the software for: I used a free trial ### "Easy to use even for not technically savy people" November 29, 2025 5.0 Pros The app takes a little time to set up, but once you do, expense reporting becomes idiot proof. My employees, who are mostly labourers, use this app with ease. Cons The setting up of zoho expense takes time and patience. It is worth the trial and effort. There could be better tutorials for the set up. Review Source JD James D. President Computer Software Used the software for: 6-12 months ### "You can't go wrong if you want a complete solution" April 12, 2023 5.0 We made this change from Quickbooks from our previous years and feel that ZOHO is superior.In addition, we were completely surprised at how intuitive the interface was. Pros We love the ease of associating actual expenses with the expense reports. Our CPA loves it too. Cons The one thing that initially got us hung up, was the ability to edit a submitted expense. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) The initial reason was the cost simply escalated to the point of being ridiculous for a small company like ours. Then once we tried ZOHO on a trial basis, we became fans. Review Source JM Juan M. Owner Financial Services Used the software for: I used a free trial ### "Comprehensive and Intuitive" January 30, 2026 5.0 Pros While my experience is somewhat limited as a new user, so far i have found it to be very intuitive and comprehensive. I like that I can track mileage along other expense categories either from my mobile or desktop, and i can do create a quick pre-formatted PDF report for submission. Also like that it interfaces with Zoho Books, which although I haven't tried, appears to be very useful to make record keeping easier. Cons I just started to use it. So far, haven't found anything I didn't like. Very promising application Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Zoho Expense ease of implementation and functionality of the expense app. Review Source VR Verified Reviewer Owner Retail Used the software for: I used a free trial ### "Review Promotion" August 11, 2025 5.0 I havent been able to experience it yet but I very much look forward to using more of the Zoho services Pros I can track my expenses easily and as well as my income which will help assist me with my professional reports in the near future Cons The navigation icons look very low-budget, however, theyre very easy to understand and populate over Review Source Daniel N. Owner Automotive Used the software for: Less than 6 months ### "Great simple affordable software" February 9, 2026 5.0 This is a great experience, I highly recommend it to anyone looking for a simple, easy to use expense reporting that doesn't necessarily require a large Quickbooks functionality. Pros It is very simple to use and relatively explanatory. The app interface is clean, easy to understand, and functionality of desktop to mobile is easy. Cons There seem to be a necessity to engage a few work arounds needed for a single employee small business when it comes to expense reporting. Review Source RA Rania A. Bookkeeper Public Relations and Communications Used the software for: 2+ years ### "Love it! Great for large teams" September 13, 2025 5.0 Pros We love using Zoho at Connect 2. It is very easy and straightforward. My whole team can submit their reimbursable expenses and as the Admin, it is easy to track which reports I need to approve, which reports I need to reimburse, and which reports are still waiting on me. The cool thing about Zoho is that it also sends me reminders if there is a report waiting on my decision. I usually go in and approve when I get the notification that someone submitted a report, but every now and then one will slip through the cracks. Cons I don't understand why I don't automatically get logged into "Admin View" and I have to toggle between that and regular view. I like being in Admin view because it is easier for me to follow the workflow and see what still needs my attention. Review Source CW Chris W. Tennessee Area Sales Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Ease of use " August 26, 2025 4.0 Really good ap. I like the ease of use and the ability to stay on the move throughout the day without worrying if I lost a receipt or not. Just open the ap, snap a pic, fill in the needed info, and away I go to without worry. Pros ease of use. I like being able to snap a pic of my receipt and load all the info needed as soon as I get a receipt. Easiest two minutes of the day. Cons It seems that during the free trial you are limited to the pay choices to report from and expense accounts. Review Source Kousik R. Physiotherapist Hospital & Health Care Used the software for: 6-12 months ### "Excellent for small business and personal expense manager" July 11, 2025 5.0 I'm very satisfied with Zoho expense; I've recommended to my friends and accountant. My accountant enjoyed the simplicity of the app. Pros Has been wonderful expense manager for my small business; very flexible options, easy upload of receipts, very receptive UI Cons Dislike MFA, but it is needed to protect my privacy; It is easy to be a prey for a privacy theft. Other than this I dont have any demerits about the app Review Source Amanda S. CEO Management Consulting Used the software for: 6-12 months ### "New Business Owner Easy Set up " March 12, 2026 5.0 Pros It is a great app for my new business. I like how easy it was to get setup in the system with my invoices. Cons I have nothing bad to say about Zoho Expense. I love all ZOHO apps and use many of them in my business. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Expense quickbooks is expensive to use for new business Review Source MH Mark H. President Building Materials Used the software for: 2+ years ### "Great - and they constantly improve it" May 6, 2025 5.0 Very Very positive. They continue to improve it Pros Easy and always improving. They keep adding functions that improve the user experience. Cons That I cant enter without first pulling up the respective report and that you HAVE to have data to enter. Reason for choosing Zoho Expense price and function of the app = zoho is better Review Source MP Michael P. Contractor Construction Used the software for: 1-2 years ### "Zoho Expense Review" March 23, 2025 5.0 Overall I have been very pleased using Zoho Expense to track my reports for my EOY taxes Pros Ease of Use Price Customer Service Fluff in order to meet minimum Cons Unfortunately I have to add in fluff her to meet the minimum. None. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Price Fluff to meet the minimum requirements Review Source Andrew N. Administrative Assistant Environmental Services Used the software for: Less than 6 months ### "Great bang for your budget" July 7, 2025 4.0 Overall, a great product, easy to implement. decent pricing, premium allows for more access to items so that is worth it. Pros Ease of use, easy to implement, good pricing and value for premium plan. Over time things should straighten out and be useful for all potential users with feedback. Cons The setup isn't super friendly or customizable for everyone's needs. Over time things should straighten out and be useful for all potential users with feedback. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Zoho Expense Felt it was better for our growing firm, with an easier implementation. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) There were more programs provided for the price we were paying to manage. Review Source VR Verified Reviewer Managing Director Management Consulting Used the software for: I used a free trial ### "Positive about Zoho Expense" November 17, 2025 5.0 Overall a very positive experience using Zoho Expense as it enables the digitising of receipts through utoscn, nd retaining images for tax purposes. Pros It enables the quick capture of receipts through autoscan, and takes pictures of receipts for tax purposes Cons I could not delegate receipt capturing to users outside the organisation, i.e. consultants, etc. for them to also allocate their receipts for billing purposes. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Zoho Expense Integration with other ZOHO Applications Review Source CE Charlie E. Emergency Nurse Medical Practice Used the software for: I used a free trial ### "Powerful tool" November 24, 2025 5.0 Zoho expense is simpe to use but has a lot of functionality and a great support system provided free of charge. Pros Zoho expense is a simple to use program that also has a lot of functionality. Some of these tools may be a bit overkill for my use, i only need a few of the features, However they alos provide a two hour assistance program to help you understand the features. Cons As above, there may be too many features for my use case as i only need a few of the features provided. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Too complicated and expensive for my use case Review Source DS Deepesh S. Developer Computer Software Used the software for: Less than 6 months ### "Zoho Expense is a good expense software" April 20, 2025 5.0 Overall, my experience with Zoho Expense has been smooth and efficient. It’s a reliable tool that simplifies expense reporting, improves accuracy, and saves valuable time for both employees and finance teams. Pros Zoho Expense makes expense tracking effortless with its amazing interface and smart receipt scanning. The seamless integrations and real-time policy checks save time and keep finances in check. Cons Sometimes, mobile apps can occasionally lag or crash when uploading multiple receipts at once. Customizing reports and workflows also has a bit of a learning curve for new users. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) It was a good platform, that my team need something that can help also in team collaborating in the same platform. Review Source MA Mubashir A. Senior Accountant Automotive Used the software for: I used a free trial ### "Zoho Expense is good" March 24, 2025 5.0 Was nice to use, we will take the subscription Pros What I liked most about Zoho Expense is its intuitive and user-friendly interface, which simplifies the process of managing and tracking expenses. The mobile app integration made submitting receipts and expense reports effortless, significantly reducing manual entry and saving valuable time. Additionally, the automated workflows and real-time notifications streamlined approvals, resulting in improved efficiency and better control over company expenses. Cons Nice Software to use and get approval for all expenses Review Source SD Scott D. VP Sales Computer Software Used the software for: 6-12 months ### "Never miss another expense! " March 28, 2025 5.0 I love it! Being able to email my bills as they come in & keep track of expenses coming in on my credit cards has been a huge time saver & me & my team are not missing expenses anymore. Pros Ease of use & has helped me & my team save hours in keeping up with our expenses. I also have to add how affordable it is for our company which for me was easy to get approved by our accounting dept. Cons Just like anything else, it takes some time to learn how to use but Zoho's Customer Service will do demos & are always available when we need help. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Expense I've been using Zoho CRM for 15yrs which I love so it it made it easier to make the decision to work with Zoho Expense Review Source DC Danielle C. Owner Construction Used the software for: Less than 6 months ### "Easy to use!" October 20, 2025 5.0 Pros We have been loving the Zoho Expense. All our field agents can take a picture of a receipt and upload immediately using the Mobile Access. This has streamlined our receipt tracking. Been a great investment and a reduction of time spent on tedious tasks. It intergrates seamlessly with QBO. Cons Only downside, is you have to manually push the expense reports through if you want them daily as the auto reporting only occurs weekly. Review Source VR Verified Reviewer Shareholder Management Consulting Used the software for: Less than 6 months ### "Very easy to use, real time-saver! " November 20, 2024 5.0 Product is excellent. Customer service - terrible. A person from the UK ( not my jurisdiction or timezone) did a lazy attempt to suggest a demo at the time convenient for HIM, and then disappeared - guess he figured, why bother since I purchased it anyway having been pressured by my accountant ( not your sales team). Pros I like how easy it is to file your receipts and expenses: all you need to do is to take a photo. Zoho Expense then sorts them out at about 90% accuracy. It really saves time. I also like that the trial period included a full version, it allows you to fully experience functionality Cons The so-called customer care is almost non-existent. It was a drag to schedule a demo with them: they kept sending me their calendars without bothering to connect personally. And once I finally booked a slot, their sales person cancelled on me at the last moment! They never bothered to follow up, didn't offer an alternative appointment ( oh, I had to sift through their calendars!) and once I purchased it since I liked the product anyway, they disappeared. If my accountant hadn't insist on Zoho vs Quickbooks, I would have gone with Quickbooks simply due to lack of customer care. Quickbooks sales folks were very attentive! I have two products from Zoho both professional versions and didn't hear from them once. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Review Source VR Verified Reviewer DIRECTOR Information Technology and Services Used the software for: 2+ years ### "Simple, effective and Fast " April 15, 2025 5.0 Wonderful experience, highly recommend for companies who need a quick and easy expense management app. Pros Automatically detects expense amount, streamlines submission of expenses for employees and also simplifies the approvals for management Cons Nothing really to complain, the app just works and is very easy to setup. Review Source L- Liora -. Owner Education Management Used the software for: Less than 6 months ### "Simple, Functional, and It Does What I Need" June 30, 2025 5.0 Zoho has been exactly what I needed to stay organised across the year — no fluff, no bloat, just solid functionality. It’s easy to navigate, and it’s made staying on top of my business admin a lot smoother. It saved me a ton of time when it came to preparing my tax return, even though I had to use a different service to lodge. Pros Zoho made it easy to keep all my invoices and expenses in one place without getting lost in the complexity of accounting software I don't need. It’s clean, reliable, and doesn't try to be more than it is. I like that I could just get in, get things done, and keep everything tidy throughout the year. Cons Some of the integrations or next steps aren't available (like directly lodging a tax return from Zoho), which meant I had to use another system when it came time to submit. It’s a little frustrating having to switch platforms when everything else is already in Zoho. Review Source EE Emily E. Controller Non-Profit Organization Management Used the software for: Less than 6 months ### "Zoho Expense" February 20, 2025 5.0 Pros Easy to set up and use. Intuitive platform. Can create trips and link associated expenses. Customer service replies quickly and provides good information about the products. Cons In the Quickbooks sync, it does not appear that you can associate non-reimbursable expenses (credit card expenses) to more than one payment account. Switched from [Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/) Billing change required us to find a new vendor. Review Source JL Jason L. Director Retail Used the software for: 1-2 years ### "Directors Review" June 23, 2025 5.0 Overall it has been good. It gives us a common platform to use across different parts of our buisness. Pros easy to use and you can build budgets. I also like that you can view it on the mobile app. It makes it quick and relatively effortless. Cons I find that adding expenses is not as quick as I would like. There is probably a way to import all your typical expense categories in set up. I just need to take time to do that. 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