# TicketLeap Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TicketLeap Software - reviews, pricing plans, popular comparisons to other Event Booking products and more. Source: https://www.capterra.com/p/14204/TicketLeap --- # TicketLeap Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TicketLeap ## What is TicketLeap? TicketLeap, a solution of Leap Event Technology, takes self-service ticketing to a whole new level with their easy-to-use platform, full set of features, and lightning-fast setup. The solution provides branded event pages, built-in management tools, and flexible ticketing options so organizers can create awesome events in just minutes. That’s why haunted attractions, festivals, tours, theaters, and so many more choose TicketLeap. ## What is TicketLeap used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/) Overall rating Based on 55 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 2% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TicketLeap?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://leapevent.tech/&name=TicketLeap) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TicketLeap 4.6 (55) VS. [4.9 (302)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (54) Ease Of Use 4.8 (5,741) Value For Money 4.6 (51) Value For Money 4.9 (3,525) Customer Service 4.5 (47) Customer Service 4.9 (3,256) ## TicketLeap alternatives [4.8 (271)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Starting price $20.00 Per User, Per Month [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Highest Rated [4.9 (551)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month [4.4 (392)](https://www.capterra.com/p/117828/Eventzilla/reviews/) Starting price $1.50 Per User, Per Month [View all alternatives](https://www.capterra.com/p/14204/TicketLeap/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Registration Management 4.6 (27) 103.70% of 27 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Ticket Reservations 4.7 (19) 89.47% of 19 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Barcode/Ticket Scanning 4.7 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Attendee Management 4.5 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Social Promotion 4.6 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Market event via social media tools Ticketing 4.8 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Customize, sell, and distribute tickets TicketLeap 38 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Process of managing, tracking, and communicating with individuals who are registered to attend an event Scan barcodes to ensure accurate pricing and label tracking Track and manage schedules and meetings via an integrated calendar Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions Searchable repository of information about clients Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Obtain tickets via Kiosk upon arrival at event Access software remotely via mobile devices Allowing users to order, pay for, obtain, and validate tickets using mobile devices Real-time registration over the web Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data For selection of seat at booking or check-in Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Set up connections to third-party platforms to improve business processes Create and manage ticket reservations for various events Customize, sell, and distribute tickets Make a list and register visitors Built-in website builder or integration with third-party site Features 4.6 (54) 4.6 Based on 54 reviews ## Pricing Value for money 4.6 (51) ### Starting price Contact vendor for pricing Free trial available Value for money 4.6 (51) 4.6 Based on 51 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[ Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Google Tag Manager 360](https://www.capterra.com/p/245657/Google-Tag-Manager/) ## Support, customer service and training options Customer Service 4.5 (47) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (47) 4.5 Based on 47 reviews ## User reviews Overall rating 4.6 Based on 55 reviews Filter by rating 5(40) 4(12) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent TH Thomasina H. Director Civic & Social Organization ### "Completely Satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2026 Overall - I have been extremely pleased working with TicketLeap. I don’t know anything about the company beforehand, but I am very happy I had the opportunity to use them for this event and will continue to use them for future events. Pros TicketLeap is easy to use, they manage the event from the very beginning with ease. I didn’t have to worry about tickets and price discounts because I could make various ones for the price I chose. Every person was able to understand the products they purchased with the description feature. I was even able to refund a ticket because of last minute changes! At the conclusion of the event I was given a breakdown of ticket sales. I would definitely use them again. Cons I don’t have a con about using TicketLeap. I was able to use them with ease, I didn’t have to personally sell tickets to individual people and keep up with the cash, and I don’t have any paper trails to handle. All pros! Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing TicketLeap I liked that TicketLeap seemed more inline with what I wanted to do, was easy to use and setup and didn’t cost as much. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 So happy to hear that you had a great experience with Leap Event Technology! Our goal is to make event planning as seamless as possible, and your feedback keeps us motivated. VJ Vaya J. Executive Director Non-Profit Organization Management ### "Easy from the Start" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 13, 2026 Pros I was able to jump in and find exactly what I needed within my first five minutes of using the software. Reports are easy to pull, previous events are easy to access, and the emails sent to attendees are professional. Cons I have been using the software for nearly two months and have not had any issues. Everything I need to do is available! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Your review made our day! We love knowing that our platform helped bring your event to life. If there’s anything we can do to enhance your experience even more, just let us know. LJ Lindsay J. Other Events Services ### "Love TicketLeap" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 Easy to use, most of our clients have heard of them so they are comfortable using it. Please see my comments prior to this one. Pros It's very user friendly! I've been using TicketLeap for years at various venues and have even switched different businesses over to this software. Cons I don't have any complaints. Again, I've been using this platform for years now and it works for all the various events I host. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) This is more user friendly and the fees are less. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2026 We’re thrilled to hear that you had a great experience with Leap Event Technology! Making events run smoothly is what we strive for, and we’re grateful for your support. Let’s make your next event even better! SK Sugcora K. LPC-S Mental Health Care ### "TicketLeap Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 February 11, 2026 My overall experience with TicketLeap is good. I had an incident where someone purchased a ticket, and attended the event but still requested a refund, and the fund was giving back to this customer and taken right my funds of another event. I wasn't happy about that but understood after speaking with customer support, who was helpful and called me back with answers. Pros I love TicketLeap and use it often because it is easy to use for my customers. It has a professional set-up, and looks great when advertising events. Cons My Con as it related to TicketLeap is that there is no option for deposit of payment before the event ends. When planning events, the proceeds are usually how the event is paid for, and if the funds are not released until the event is over you aren't able to use them in the planning process. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing TicketLeap The system was easier and the fees to consumers was lower. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Your feedback is valuable to us! If there’s anything we can do to make your experience even better, don’t hesitate to reach out. RK Reness K. Founder and Director Performing Arts ### "Long time user. TicketLeaps is great and getting better." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2026 We've loved using ticket leap and have grown with it over many years. I have found customer support to be helpful and informed. Cash return is seamless and fast. The check in app is kind of user friendly but can cause us stress and delays. Pros I find that duplicating and updating our annual and bi-annual events is easy and streamlined. Updating with current or upcoming information makes the process fast to get us selling tickets quickly. Cons The ticket check in scan in process can be difficult to work with, especially during stressful check in. Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) They ripped us off and didn't give us more for ticket sales we sold over their platform. It was a disaster. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) Reasons for choosing TicketLeap I called and spoke to a rep to share with me more about the platform and they were great to talk to helped me get all set up and going. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2026 Thanks for your feedback! We’re always looking for ways to improve, and your insights help us do just that. HB Holly B. Executive Events Director Events Services ### "Painless Process but unfortunate Fee Stacking (but not too bad) " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2026 I think TicketLeap has made the process so smooth. We have considered looking at other ticket services but it seemed TicketLeap does have some of the lower fees and we've never had any issues with them so we decided to stay. They have made the process seamless. Pros Ticketleap is extremely easy to use. It has a beautiful interface and a great system for emailing your event attendees and tracking tickets. We've been using it for our event for 5 years now and it has made the process so painless. Cons My least favorite thing about TicketLeap is the fees. I feel bad making our attendees eat so many fees per ticket, especially if they are buying tickets for a group. That can really add up. I wish there was a way that they could have one fee for the order, that way if people were buying 10 tickets they aren't paying $20+ in fees if its processed on one card. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing TicketLeap It seemed that the fees on TicketLeap were lower per ticket. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2026 Thank you so much for your kind words! We’re delighted to hear that Leap Event Technology played a role in your event’s success. Your experience means the world to us, and we’re always here to help make future events even better! MT Michelle T. Lifestyle Director Events Services ### "TicketLeap Benefits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 9, 2026 TicketLeap has been easy to learn and use. I have not experienced any bugs or issues with the program. Pros TicketLeap is easy to learn and use. It is an excellent way to promote and track registration for events. Cons Need more options for reports. Need ability to print responses to questions included in the registation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Thanks for your feedback! We’re always looking for ways to improve, and your insights help us do just that. IS Iliana S. Lifestyle Director Civic & Social Organization ### "JOIN TODAY! You won't regret it. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2026 Overall, I enjoy this platform! From being able to add your own banners to each event and you can even make promo codes! This is a great platform! Pros I enjoy the ease of use along with the customer support when needed! Event Ticketing made easy with this platform! Also, event management is equally as easy with quick access to Ticket Orders. Cons I will have to say that I wish Ticketleap kept an archive of ticket prices previously associated with past events as it does help! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 We truly appreciate your feedback! It’s wonderful to hear that our platform helped make your event run smoothly. KC Karen C. Trainer Education Management ### "Affordable and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2026 I've use several ticket service platforms through the years. Ticketleap has been a good choice for me. Pros Ticketleap is an affordable and easy-to-use ticket service for my retreats, trainings and other events at my Lancaster School of Psychodrama, which offers continuing education to helping and healing professionals. Cons There are a few options that I would like to see in the "text" category of my event that would make it even easier to use. Switched from [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/) I needed a ticket service and wanted to support a U.S. company. Alternatives considered [EventCreate](https://www.capterra.com/p/147664/EventCreate/) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [Humanitix](https://www.capterra.com/p/10004030/Humanitix/) Reasons for choosing TicketLeap I liked the price and the ease of use which helped me make the choice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2026 We’re thrilled to hear that you had a great experience with Leap Event Technology! Making events run smoothly is what we strive for, and we’re grateful for your support. DS Debra S. owner and instructor Events Services ### "Learning to navigate with Ticketleap" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 February 4, 2026 I like it but I find eventbrite a bit easier to navigate. I liked when the menu bar is simple and I do not need to search in depth to make revisions on my event Pros I think it's a good value. There are easy options for adding promotions and event management. However I find there are a few bugs in the system as adding dates to the event Cons adding dates to events are difficult to manage. I found that I need to create a new event instead of adding the dates Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) eventbrite is too expensive for my company Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2026 Thanks for your feedback! We’re always looking for ways to improve, and your insights help us do just that. [View all Reviews](https://www.capterra.com/p/14204/TicketLeap/reviews/) Popular comparisons [Eventbrite vs TicketLeap](https://www.capterra.com/compare/14204-114949/TicketLeap-vs-Eventbrite)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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