# Page 3 | NiceJob Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is NiceJob the right Review Management solution for you? Explore 202 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142037/NiceJob/reviews

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NiceJob

4.9 (202)

[View alternatives](https://www.capterra.com/p/142037/NiceJob/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of NiceJob

## Showing most helpful reviews

Showing 51-75 of 202 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Doug V.  
Business Owner  
Environmental Services  
Used the software for:

### "Probably one of the easiest programs I've set up for business and that actually works."

February 10, 2018

5.0

Pros

The fact that this actually works and works well is huge. With so many tech companies out there, it's hard to choose. With NiceJob I've received about 10 reviews within a few days! This was only during the free trial. The paid version integrates with my dispatch software and will automatically work once jobs are complete! Saves time and makes money all at the same time! Excellent ROI!

Review Source

Response from NiceJob

February 12, 2018

Thanks for the great review Doug! Love hearing feedback from our customers, and if you love how effective NIceJob is now, wait till you see what we have coming!

Gurvinder K.  
Internet judge  
Information Technology and Services  
Used the software for: 6-12 months

### "''Good platform for markting''"

May 31, 2022

5.0

This software comes with so many great features. Best for businesses and small offices too.

Pros

The best platform to get the customer's reviews. We all require reviews to make our business successful. This tool makes it easy and flawless. Very easy and simple to use the software. Can be added with previous software easily. This helps me to make generate more clint and business too.

Cons

Nothing in this to make dislike. I like it. It has the best customer support. Easy to use and fast. No complaint at all. Can be added more featured in this it will make it more beneficial. Great product for collecting reviews.

Review Source

EH

Eric H.  
Owner  
Construction  
Used the software for: 2+ years

### "Very effective "

January 8, 2021

4.0

Pros

I like how many reviews we’ve received since signing up

Cons

The dashboard is a little confusing but I really don’t spend much time in there

Review Source

AM

Angela M.  
President  
Consumer Services  
Used the software for: 1-2 years

### "NiceJob helps us with our reputation!"

January 18, 2021

5.0

NiceJob has a proven system that I don't have to babysit. I LOVE anything that works right AND frees up my time!

Pros

The ease of set it and forget it! I've had ZERO issues once it was integrated with my CRM/scheduling app.

Cons

I would like to see a toggle/radio button to turn off review solicitation once a client submits a review. We have many weekly and biweekly clients.

Switched from

[SoTellUs](https://www.capterra.com/p/177681/Sotellus/)

Ease and price.

Review Source

Eddie C.  
CFO  
Construction  
Used the software for: 6-12 months

### "Nice Job"

June 30, 2020

5.0

Very satisfied with the product.

Pros

We use the program integrated with another software. The additional layer is seamless and works behind the scenes to gather reviews for us. It's beyond ease of use, we literally get to forget about it and it still gathers reviews for us.

Cons

No real cons about the software, satisfied user.

Review Source

LD

Lan D.  
Operation manager  
Consumer Services  
Used the software for: Less than 6 months

### "The software with a personal touch"

May 22, 2023

5.0

So far it has been positive.

Pros

The best part was the onboarding call. I learned a lot. And it helped to customize our experience. The representative was really knowledgeable.

Cons

I wish there were more features that helped to connect with different platforms seamlessly. I learned there is a happier connection I can use with scheduling software I use, but I didn't see it until I spoke to onboarding specialist.

Review Source

Wayne Sargent S.  
Marketing Director  
Consumer Services  
Used the software for: Less than 6 months

### "Thank you NiceJob!"

August 16, 2018

5.0

Reviews are better than paid advertising and we have spent years slowly acquiring a stellar 5 Star reputation. Even the most spectacular results and promises from our most enthusiastic cheerleaders, do not always guarantee the follow through to an actual review. NiceJob makes this process painless and quick, resulting in a year’s worth of reviews in less than a month!

Pros

NiceJob has made the process of acquiring reviews a breeze. We perform the same high quality work as always but now our customer’s have an easy portal to tell the world!

Cons

I haven’t found any flaws in the system. It just works and well.

Review Source

Response from NiceJob

August 30, 2018

Thanks Wayne! We love to hear that it's been that easy, thats our goal, to make this whole process as easy as possible, while getting you a ton of reviews!

AD

Ami D.  
Owner  
Construction  
Used the software for: 6-12 months

### "Amazing! Amazing! Amazing!"

July 1, 2020

5.0

I cannot say enough good things about NiceJob. Since implementing, our business has grown so much. We moved to the top of Google Reviews and business has exploded. It's so easy to use and actually builds business. We started with 3 google reviews and in a year have over 100. Most importantly though is how amazing the customer service is. During COVID when we weren't sure if we would have to stop operating and were cutting costs, instead of cancelling, the guys at Nicejob offered us two months of free service to keep things going. Wow. So incredible. We love Nicejob so much and cannot say enough good things. Highly, highly recommend the investment.

Pros

Easy to use Customer service Automatically does all the work for you Clients love it

Cons

Cannot think of anything. Its an amazing product and we haven't had any issues.

Review Source

Marvin A.  
Business Owner  
  
Used the software for: Less than 6 months

### "We received more Google reviews in 7 days than we've received in the last three years. "

February 11, 2018

5.0

Pros

Easy to setup and to use. The "Collect Leads" and "Trust Badge" widgets displays and work well with our current website. It's nice to show reviews collected from Google and other sources on our website.

Cons

We are new to NiceJob and because of this we haven't come across a true con for us. We do wish the stories widget was more customizable, right now the stories show as one big "page" that users can scroll through. It would be nice to have a rotating widget with a fixed size which may help for mobile pages.

Review Source

Response from NiceJob

February 12, 2018

Thanks Marvin! Great feedback, and the team is working on a really cool type of rotating review widget I think your going to love!

JM

James M.  
President  
Construction  
Used the software for: 1-2 years

### "Great added value"

July 1, 2020

4.0

We have enjoyed much success with NiceJob and the time or two we have needed help the customer service is just as great. Thank You NiceJob!

Pros

Great idea that frees up the office from the chore of collecting reviews.Our reviews online have skyrocketed. We have as many reviews as the largest franchise plumbing company in our area. A online review presence is vital in today's market and NiceJob make sit easy and affordable to achieve.

Cons

Some reviews only get posted via NiceJob only and not on Google.

Reason for choosing NiceJob

Better options

Review Source

Tim S.  
Small Business Owner  
Facilities Services  
Used the software for: 6-12 months

### "Great software and great customer service"

September 20, 2018

5.0

It is very cool to see a company that cares about it customers like nicejob does

Pros

How easy it is to use. The results are of the charts with the convert website and the ability of nicejob to get reviews.

Cons

nothing i don't like so far. It is a great product

Review Source

AA

Austin A.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "One Month Sold Me"

May 24, 2023

5.0

Great

Pros

Integration with our existing software was easy. Once setup which was quick and painless, our review count almost doubled within one month. We are seeing much much much higher review rate and that automatically leads to more jobs and leads in our industry.

Cons

I feel like $75 is a GREAT deal for what it provides. But as a small company all monthly expenses provide a challenge. If there was a smaller package it would be great, but the $1 first month trial period really proved it’s worth.

Review Source

TE

Tonya E.  
Owner  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "AMAZING Platform"

April 14, 2023

5.0

Overall my experience has been easy

Pros

I love the fact that NiceJob is there when I cant be, We are able to send out auto requests when our jobs complete day or night!

Cons

even if a customer has been invited i wish there was a feature we could send them a direct message or re push thru the invite

Reason for choosing NiceJob

it is connected to our dispatching software Jobber

Review Source

DM

Daniel M.  
President  
Construction  
Used the software for: Less than 6 months

### "Great platform for review automation "

December 24, 2022

5.0

Great experience

Pros

We use it in sync with jobber the process is all automated

Cons

Accurate lead tracking. I think the insights need a little bit more work

Alternatives considered

[Podium](https://www.capterra.com/p/164285/Podium/)

Reason for choosing NiceJob

The review and website integration

Review Source

KH

KYLE H.  
Owner  
Construction  
Used the software for: 6-12 months

### "Awesome Product with Great Results"

January 11, 2021

5.0

Excellent. A call was setup to address any concerns and tweaks were made to meet my needs. Just awesome

Pros

The ease of use to get the request for a review to the client/customer. In todays environment we all need reviews to drive business and NiceJob makes colleting this information hassle free and seamless.

Cons

in Stories I have to add pictures and collaborate/reply with the person who left a review. Because I deal with interior spaces in someone's home I am not able to interact as posting a picture is a violation of a persons privacy.

Review Source

VR

Verified Reviewer  
Owner / Operator  
Consumer Services  
Used the software for: 2+ years

### "Easy"

September 22, 2021

5.0

Pros

It takes care of the review process for you!

Cons

I don't completely under stand it! I am not sure if there is more I could do.

Review Source

WM

William M.  
Owner  
Facilities Services  
Used the software for: Less than 6 months

### "Great Review Service"

March 14, 2020

5.0

From the start, NiceJob was easy to use and implement in my business. The mobile platform is easy to use. I can send reviews to multiple platforms, code installed on our website so the reviews can be published there as well. Once I plug my customer into the system, the software contacts the customer to collect the review. This is huge for a services business like ours.

Pros

What I like most about the software is once a review has been written, I can hit one button and share it to multiple platforms.

Cons

I can honestly say there is nothing I don't like about it.

Alternatives considered

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)

Reason for choosing NiceJob

Again, dollar for dollar NiceJob is the best choice. There are some companies that have monthly subscriptions for more than double what we pay for NiceJob. I think NiceJob does as well of a job as those more expensive companies and in some instances they do even better.

Switched from

[Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/)

NiceJob is doing the same work as Broadly for a fraction of the cost.

Review Source

CM

Cale M.  
Owner  
Construction  
Used the software for: 6-12 months

### "Would recommend to everyone who wants reviews. "

June 17, 2022

5.0

Pros

This delivers results. They make getting reviews easy

Cons

Nothing at all. This software is awesome. I would recommend to everyone who want reviews.

Review Source

FO

Franklin O.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "A necessity "

September 20, 2018

5.0

I researched many automated review generators and nice job were the only ones not extremely pushy to get me to buy it. The gentleman was extremely friendly. After my research nice job seemed the most reasonable. The service is amazing I ask my customers for reviews every stop but lack the convenience of having it in front of you so I believe they don’t for that reason. Nice job puts it right in front of them with a text, super easy. I love it I recommend it to any friend so have who own their own companies because it has been so great for us. Reviews make business or break business these days and if you have a 5 star business it’s crucial to have an easy way for your customers to let everyone k ow that you are in fact a 5 star business.

Pros

I love the ease of use of the software. It’s extremely simple to use and after they help you set it up it does everything for you. Incredible.

Cons

There’s nothing at this point I don’t like

Review Source

Response from NiceJob

September 25, 2018

Hi Franklin! Thanks for the great feedback, we really appreciate that you took the time to write this. Amazing customer service is so important to us, so hearing experiences like yours means a lot.

SK

Shane K.  
Manager  
Consumer Services  
Used the software for: 6-12 months

### "Not worth it"

March 2, 2021

2.0

It was inexpensive, so I got what I paid for. Low quality website. I was with them over 6 months and I didn't increase my online presence like they said would happen. Their software for getting reviews was decent but I cut my costs in half with another program that does exactly what they do. It is over priced

Pros

It was easy to email or text for a review request.

Cons

Poor quality website. Unresponsive customer support

Review Source

PW

Pamela W.  
Ownee  
Consumer Services  
Used the software for: 1-2 years

### "Money Well Spent"

February 1, 2019

5.0

Our most expensive cost is time and NiceJob solves this 100%!

Pros

I can not begin to say enough about this company! Fabulous customer service and the value of this product is amazing! The time saved in the review process alone more than pays for the product!

Cons

There is nothing that I dislike about this product!

Review Source

Response from NiceJob

February 5, 2019

And we love working with you Pamela! Love seeing all those great reviews your getting, nice job!

JN

Justin N.  
Owner operator  
Consumer Services  
Used the software for: I used a free trial

### "Awesome new app for my business"

May 22, 2023

5.0

So far it is awesome! Very happy

Pros

Just the hands off feature for a single owner/operator is a fantastic feature.

Cons

So far no cons! It has been a great experience

Reason for choosing NiceJob

Jobber referral

Review Source

DG

Dane G.  
Owner-Operator  
Consumer Services  
Used the software for: 6-12 months

### "The best Review software i've ever used!"

October 1, 2021

5.0

I first used the trial version and I must admit I was a bit apprehensive about it. But after having a video call and seeing how the product works I was onboard! Most of the other softwares would give the customer the nudge to write a review just then and there when the job is done. That is good because thats the time when the customers are most happy, but people lead busy lives and sometimes things happen right after we leave and then... they forget to write a review! With nicejob's follow up system, it helps to capture those reviews and that is what I love the most!

Pros

I love the fact that it gives customers gentle nudges throughout the course of about 2 weeks.

Cons

None that I can think of at the moment..

Review Source

MW

Molly W.  
President  
Consumer Services  
Used the software for: Less than 6 months

### "Best software for client reviews on Google and FaceBook"

November 10, 2021

5.0

The team is responsive, gives great advice and is an advocate to helping our business succeed. We have been in business for over 13 years struggling to have our client's review our business. In less than a month, NiceJob has helped our company receive over 30 reviews and they keep coming in daily. I highly recommend NiceJob to any company that is looking to receive reviews from clients.

Pros

Highly responsive team In less than a month, NiceJob has helped our company receive over 30 reviews and they keep coming in daily.

Cons

I wish this software could implement a way to have employees rate the company and send their review to Indeed and other job seeking sites.

Review Source

GM

Geoff M.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Exceptional Customer Service"

January 12, 2023

5.0

Pros

Nice Job was priced right and had great customer service. Love the Automated to Square feature to send review when invoice is generated. \[SENSITIVE CONTENT\] was fantastic, what a patient problem solver. Thanks for your hard work and exceptional customer service.

Cons

Nothing yet. Everything has worked the way it should

Reason for choosing NiceJob

Price and good recommendation fromanother small business in my field

Review Source

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