# Page 2 | NiceJob Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is NiceJob the right Review Management solution for you? Explore 202 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142037/NiceJob/reviews

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NiceJob

4.9 (202)

[View alternatives](https://www.capterra.com/p/142037/NiceJob/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of NiceJob

## Showing most helpful reviews

Showing 26-50 of 202 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CB

Cindy B.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "NiceJob review"

February 22, 2025

5.0

I am very happy with my experience using NiceJob.

Pros

It is easy to navigate and easy to use. Anyone can use this software.

Cons

I honestly can say there are no downsides to using NiceJob.

Review Source

sG

shauna G.  
packager  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "its an okay app"

December 11, 2024

2.0

I am happy when it is working properly for me.

Pros

i liked how it increased my reviews after every job.

Cons

sometimes have trouble logging in, it lags

Review Source

Cecilia M.  
Data Analyst  
Research  
Used the software for: 1-2 years

### "NiceJob Review - Best Review Management Software"

October 16, 2023

5.0

We were using the tool with review management. It was reliable and meets all the business requirements and needs.

Pros

What I like about the tool is easy to use and integrates perfectly and seamless with third party application. It helps in both marketing and Review management.

Cons

The only challenge was that we were unable to handle review on yelp. Otherwise everything else about the tool is outstanding.

Review Source

Joseph Q.  
Owner  
Construction  
Used the software for: 6-12 months

### "AMAZING TOOL & WORTH THE INVESTMENT"

January 10, 2019

5.0

The executive has helped us build our website, he knows what he's doing, super knowledgeable, professional, kind, and FAST! If there's a question you have or something you'd like to change on your website - they make it happen quick! We're used to waiting days - weeks for website changes to happen. OVERALL AMAZING STAFF AND INCREDIBLE SERVICE. 5 STARS ALL THE WAY! THANK YOU ALL FOR YOUR HELP.

Pros

\*Integrates seamlessly with our scheduling system - HouseCall Pro. \*Automatically text & emails our clients asking if they would recommend our service after a job is clicked "finished." \*When we first joined we started off with 41 reviews, we're now at 180 reviews total. That is a 340% increase!! \*We've gotten more exposure on Google & Facebook because of the amount of reviews we've gotten through NiceJob \*Our SEO has skyrocketed through the amazing website they built us at Convert.

Cons

The only con, is it doesn't integrate with Yelp for our customers to leave a review, but that is simply because Yelp has a strict policy.

Review Source

Response from NiceJob

January 12, 2019

Wow thats awesome Joseph!! Great to see that kind of results generating reviews with NiceJob. And just wait till you see the new features we're rolling out soon!

TG

Troy G.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Review of NiceJob"

April 14, 2024

5.0

My overall experience with NiceJob is very pleasant.

Pros

Review management and website build and hosting.

Cons

I don't dislike anything about NiceJob. They do a great job.

Review Source

CA

Carrie A.  
co-owner  
Consumer Services  
Used the software for: 2+ years

### "Excellence!"

September 13, 2021

5.0

Excellence on everything. There is always usually an email or phone call to make sure my questions/concerns were addressed and completely solved.

Pros

Ease of use. Excellent customer service and technicians. Ability to display reviews instantly on different platforms.

Cons

All is great so there is nothing I like least.

Review Source

RO

Richard O.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Don’t look anywhere else! "

June 17, 2022

5.0

From the initial call to the setup, support and the pricing they get it!

Pros

The automation of the program and the high return of reviews!

Cons

Nothing at all, so far everything that was said has come true and I am so glad I went with them.

Reason for choosing NiceJob

I liked what I saw and heard!

Review Source

Jeff R.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Great product for the price!"

August 4, 2021

5.0

Very positive

Pros

What can I say? The features work, the people are easy to work with, and we get more reviews.

Cons

Really don’t have anything I could complain about. It works.

Review Source

Gabriel G.  
CEO  
Construction  
Used the software for: 6-12 months

### "Great reputation management "

January 13, 2022

5.0

Great experience so far but not amazing as of yet

Pros

I really enjoy the reviews that I've accumulated so far with the software and want to grow

Cons

Some things aren't explained in anyway to help learn it

Reason for choosing NiceJob

Jobber

Review Source

BM

Brittney M.  
Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "A Great Service for Our Business!"

August 2, 2022

5.0

So far, NiceJob has given our business a wonderful service and boost in online appeal by allowing our customers to leave reviews on the platform of their choosing.

Pros

Nice Job has provided an invaluable service for our business! We are truly appreciative of the easy to use platform and the many ways to leave a review. Customers have told us how easy it is to leave a review for our company, whereas many people were struggling to do so in the past. Thanks again Nice Job! ~From Your Very Happy Customer!

Cons

Would like to see a feature that adds a review given for one platform to all platforms available.

Alternatives considered

[GatherUp](https://www.capterra.com/p/239159/GatherUp/)[Birdeye](https://www.capterra.com/p/152997/BirdEye/)

Reason for choosing NiceJob

Loved the user-friendly platform, consistency in their follow-up with customers, and the social media posting features.

Review Source

MICHAEL P.  
Owner/Partner  
Facilities Services  
Used the software for: 2+ years

### "The best reputation management platform for small businesses"

May 16, 2019

5.0

Being one of the smallest companies in a competitive market, it was a struggle to show the public how much our clients loved us. This has made it easy for all of our clients to share their experience, for us to show the client outcomes and then it's a great platform to update our website and social media sites with all of it.

Pros

It has made it easy to maintain the online reputation of our small business while sharing everyone of our customer testimonials with the world.

Cons

The web app when interacting with the device on mobile has been slow/buggy.

Review Source

SM

Stephanie M.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Nice jobs is easy to use and effective too"

October 12, 2023

4.0

Pros

Automated emails and text messages that trigger customers to leave reviews

Cons

Getting the reviews at low occurrence, it may get improved.

Review Source

Mary M.  
CEO  
Individual & Family Services  
Used the software for: Less than 6 months

### "Effective - I've seen great results"

March 24, 2022

5.0

Pros

The workflow is wonderful. Once contacts are uploaded, NiceJob takes it from there. I'm able to customize the messages that are sent to customers. I can hand-select customers I'd like to ask to review us. When sharing reviews on social media, I'm able to attach a relevant photo. Reviews over a certain number of stars (I choose how many) are shared automatically on social media accounts that I choose.

Cons

It doesn't work with Mindbody Online (yet). I need to upload a .csv file regularly, then click "invite" to get the ball rolling. When posting reviews on LinkedIn, the only option is to post to my personal profile rather than the company page. This may be a LinkedIn thing rather than a NiceJob thing.

Review Source

Jennica M.  
Owner  
Individual & Family Services  
Used the software for: 6-12 months

### "Beautiful, professional, custom website with integrated review software"

September 13, 2020

5.0

I had a beautiful, professional looking website created that has done wonders for my business, as have the reviews I've received through their system.

Pros

I submitted my custom requests and they built the website for my company in a very reasonable amount of time. I love that it's a monthly subscription instead of a huge upfront cost. The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.

Cons

I'd love it if there was a eCommerce option available that integrated with the website. Other than that, I've had no issues.

Review Source

CR

Chisam R.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Incredible Value"

October 13, 2021

5.0

It has helped improve my Google reviews and increase the conversion of potential leads to actual leads - two critical components of any business in our day and age.

Pros

It makes requesting, and most importantly following up on, reviews consistently much easier. NiceJob Convert is also a great value and allows you to see your website final product prior to investing thousands of dollars into a redesign.

Cons

I wish you could see the people that you have requested reviews from in the past in the mobile app (I think it is only available on desktop, but I may just not have found it yet).

Alternatives considered

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)

Reason for choosing NiceJob

Much better value.

Review Source

HH

Howard H.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Great For Appliance Repair"

May 4, 2021

5.0

Excellent customer service. They have improved the software substantially while we have been using it.

Pros

It's a well thought out software and is improving with time.

Cons

I am unable to give a partial refund when using the Wepay payment method.

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Reason for choosing NiceJob

Housecall Pro did not support inventory.

Review Source

KW

Kyle W.  
President  
Construction  
Used the software for: Less than 6 months

### "Outstanding review platform "

January 2, 2023

5.0

Pros

NiceJob is excellent to use. Very user friendly and I m very glad my company has selected to use this platform for our reviews.

Cons

Nothing. Very easy to use and I’m glad we decided to use NiceJob.

Review Source

Jim M.  
Owner  
Construction  
Used the software for: 6-12 months

### "Well designed, effective, great product & service"

July 1, 2020

5.0

Obtaining reviews from customers has always been a challenge. We would get them when the customer had the impulse to do so but otherwise we were not regularly getting this objective feedback from customers. This product has virtually eliminated that challenge.

Pros

Setup quickly Integrated with my existing software (Housecall Pro)

Cons

I look forward to more related products. This product is very targeted on a specific function and does an excellent job. I only wish they had even more tools to help my business , I have that much faith in their ability to execute.

Reason for choosing NiceJob

Features and effectiveness

Review Source

JV

Jessel V.  
Ceo  
Facilities Services  
Used the software for: 2+ years

### "Awesome honest company with great results "

August 2, 2021

5.0

Great!!!!!!!!!!

Pros

Easy to use ! Up to date technology ! Good customer service

Cons

None!!!!!!’ No complaints !!’

Review Source

Ben B.  
Electrical Contractor  
Construction  
Used the software for: 6-12 months

### "Great Software run by a Great Team!"

August 4, 2018

5.0

I am overal very pleased with them. Even when there was a problem, their management team quickly took it upon themselves to correct it. They really stand behind their product and it clearly shows. I am so happy that I invested in their review management software and their website design product. (Nicejob Convert)

Pros

Amazing review management software. Easy to use, very customizable, their convert website product brings results.

Cons

Their Zapier integrations can have faults.

Review Source

Response from NiceJob

August 30, 2018

Thanks Ben! And such a pleasure working with you as well.

DP

Dwayne P.  
Operation Manager  
Consumer Services  
Used the software for: 2+ years

### "Review "

January 11, 2021

5.0

Pros

I love the fact that Nice Job sends customers notifications to give a review for my business! The reviews help me to stand out amongst all of my competitors and generate me additional business.

Cons

I don’t have any dislikes about the software.

Review Source

JW

Joe W.  
CEO  
Consumer Services  
Used the software for: 6-12 months

### "Doubled our 5-star reviews in 6 months, upped employee engagement!"

November 8, 2022

5.0

We're a home services business and have been using NiceJob for about 9 months, and it's terrific. In the first 6 months, we more than doubled the number of Google reviews we'd received in the previous 15 years! And the reviews are overwhelmingly positive. NiceJob makes it so easy for customers to leave a public review. It turns out if you make it easy, customers are happy to share good things about your company. There are lead generation features that seem simple to use, but we haven't deployed them yet. NiceJob support is fantastic - responsive, accommodating and solution-focused. A great experience overall.

Pros

The automated campaigns are simple and easy to customize. It's a lightweight solution that packs a big punch.

Cons

Default settings can make customers feel "pestered," but you can modify to suit your customer culture/expectations.

Review Source

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "knowledgeable "

September 14, 2023

5.0

Pros

NiceJob Reps are very thorough and knowledgeable about their profession. I am very impressed. They are still in the developing stages of my website but I am very impressed with the level of service that they are providing so far.

Cons

The amount of time that it takes to complete my website.

Review Source

RM

Raye M.  
Director of Career Development  
Real Estate  
Used the software for: Less than 6 months

### "Happy I found them! "

January 24, 2023

5.0

It does what it says and more!

Pros

Ease to use, informational the list of reviews

Cons

It took longer to get on Google in the trail but I assume that was to protect their system from people that try to scam the system.

Reason for choosing NiceJob

I tried & paid for the month after the trial so I could see the products side by side.

Review Source

CV

Carl V.  
Owner  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Nicejob has helped my business gain a ton of reviews "

August 27, 2021

5.0

It has been great working with nicejob in every aspect!

Pros

Nice job took us from a 4.8 rating with 30 reviews up to 120 with a 4.9 and that is only google!

Cons

None, I dont have any complaints exept that I had to fill this section out lol.

Review Source

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