---
title: "NiceJob Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about NiceJob Software - reviews, pricing plans, popular comparisons to other Review Management products and more."
source_url: "https://www.capterra.com/p/142037/NiceJob/"
page_type: "product"
language: "en"
publication_date: "2026-10-22"
---

# 

 NiceJob Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 22, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

NiceJob

## What is NiceJob?

Request, respond, showcase. NiceJob is an AI growth platform and reputation marketing software that handles the full review cycle for service businesses. Reviews sends automated SMS and email requests after each job, with smart reminders, and connects to Jobber, QuickBooks, Housecall Pro, and other job tools so requests go out without manual work. AI Replies answer reviews automatically in your chosen tone and length. Social Proof widgets display reviews on your website, Social Sharing posts top reviews to social media, and a branded Microsite collects every review in one place. Built-in reporting monitors review volume, ratings, and sources across platforms. NiceJob also drives growth with Referrals, Repeats rebooking reminders, and Broadcasts email marketing, plus NPS Surveys, Team Leaderboard, and Competitive Intel. Sites adds a fully managed, SEO-friendly website.

## What is NiceJob used for?

[Review Management](https://www.capterra.com/review-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 202 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Starting price

$75

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Review Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for NiceJob?[Manage this product listing](https://www.g2.com/products/nicejob/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### NiceJob

4.9 (203)

VS.

[4.7 (709)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting Price

$75

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (203)

Ease Of Use

4.7 (1,206)

Value For Money

4.8 (196)

Value For Money

4.5 (836)

Customer Service

4.9 (193)

Customer Service

4.6 (841)

## NiceJob alternatives

Highest Rated

[4.9 (241)](https://www.capterra.com/p/176189/Okendo/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (167)](https://www.capterra.com/p/207701/Hibu/reviews/)

Starting price

$449.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (708)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/142037/NiceJob/alternatives/)

## FAQs about NiceJob

Overview

### What problems does NiceJob solve?

NiceJob solves the manual, inconsistent process of requesting and following up on customer reviews by automatically sending text and email invitations after completed jobs or invoices. Home service businesses, local practices, and small business owners benefit from CRM integrations, review monitoring, social sharing, and website displays that build visible trust with prospective customers.

Answer based on 149 reviews

Overview

### Which roles and teams benefit most from NiceJob?

NiceJob is most used by business owners, presidents, CEOs, and owner-operators who manage customer reputation and referral growth. Office managers, general managers, and directors use it to request reviews, monitor feedback, and maintain customer communications. Administrative and accounting staff can support follow-up workflows and track review-related activity.

Answer based on 197 reviews

Overview

### What company size and industries is NiceJob built for?

NiceJob is designed for small service businesses, with 96% of reviewers from small companies and Consumer Services leading at 29%. It also serves Construction businesses, representing 25% of reviewers, and Facilities Services firms at 6%, while midsize and enterprise organizations each account for 2%.

Answer based on 203 reviews

Features and Usability

### What are the key features of NiceJob?

NiceJob includes review request automation that sends friendly customer prompts and reminders for feedback. Its core reputation management features include review monitoring, real-time review notifications, and response management from one location. It also supports negative feedback management, helping businesses identify and address dissatisfied customers directly.

Answer based on 15 reviews

Pricing

### How much does it cost and what fees or limitations are included?

NiceJob starts at $75 per month for the flat-rate Reviews plan, while Pro costs 125 per month and adds booking reminders, referrals, gifting, competitor insights, and AI replies. A free trial is available. Reviewers often call the price worthwhile, though some small businesses describe the monthly cost as challenging or pricey.

Answer based on 38 reviews

Integrations

### Which third-party tools and platforms does NiceJob integrate with?

NiceJob integrates with over 20 third-party tools, including reviewer-confirmed Jobber and Housecall Pro. Its catalog also includes QuickBooks Online, ServiceTitan, FreshBooks, Stripe Billing, CompanyCam, and Facebook Business Suite. These connections support workflows across field service management, accounting, payments, customer communication, and business operations.

Answer based on 33 reviews

Getting Started and Support

### What training and onboarding options does NiceJob offer?

NiceJob provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation and videos offer self-paced reference materials for setup, feature review, and step-by-step learning.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does NiceJob offer, and how do users rate the experience?

NiceJob offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe support as prompt, knowledgeable, helpful, and thorough, particularly during onboarding and setup. Some reviewers report immediate responses and step-by-step guidance, while a smaller number cite unresponsive support or say the service team needs improvement.

Answer based on 77 reviews

Website management

### How well does NiceJob manage business websites?

NiceJob provides website design, hosting, and review widgets that many small businesses find easy to manage with responsive support. Small business teams often value clean, mobile-friendly sites, analytics setup, and staff-led updates, while some report longer build timelines, difficulty adding content or widgets, limited ecommerce options, and inconsistent website quality.

Answer based on 27 reviews

## Who uses NiceJob?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 2,212 Review Management reviews

Capterra data shows that buyers of review management software rank the following features as their top priorities:

-   **Review Request** (**56%** of reviewers rated this feature as critical)
-   **Feedback Management** (**50%**)
-   **Review Monitoring** (**48%**)

NiceJob supports all three features that reviewers rate most highly: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, keep track of incoming feedback, and stay informed about their online reputation, allowing teams to respond faster and manage customer experience more effectively.

Review Request

4.9 (36)

58.33% of 36 reviewers that rated this feature as important or highly important

Allows businesses to request reviews from their customers

Feedback Management

4.8 (13)

53.85% of 13 reviewers that rated this feature as important or highly important

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Review Monitoring

4.9 (30)

63.33% of 30 reviewers that rated this feature as important or highly important

Automatically monitor and receive alerts for any new online reviews

Negative Feedback Management

4.9 (30)

46.67% of 30 reviewers that rated this feature as important or highly important

Identify, track, and respond to negative feedback

Customer Experience Management

4.7 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Reporting/Analytics

4.7 (27)

48.15% of 27 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

NiceJob 119 features

### All Features
- Account Alerts: Informs of any account changes and notifications
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Automated Publishing: Establish rules for automatic propagation of social media posts across one or more channels
- Behavioral Analytics: Track and analyse user behavior within a system or network
- Blogs: Allows users to publish blogs on social site
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates
- Categorization/Grouping: Organize and group data or items based on various criteria
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
- Contact Management: Manage, organize, and store contact information
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content
- Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
- Customer Profiles: Record customer information, purchase history, and other notes
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customer Surveys: Tool to send questionnaires to customers to gauge feedback
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Filtering: Find & retrieve relevant data or documents
- For Customer Referrals: For customer referral programs / referral marketing products
- GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols
- Health Score: Calculate a company, client account or person's health via a scoring system
- Image Library: Store and manage images
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Keyword Tracking: Track and monitor a specific set of keywords
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Live Chat: Ability to chat online in real time
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Media Library: Collection of images, videos and other digital content that can be used
- Moderation: Controls/tools to moderate the session
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Account Management: Manage and post content across multiple social media accounts and platforms simultaneously
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Channel Data Collection: Collect information from multiple sources
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Location: Manage and support multiple locations
- Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective
- Negative Feedback Management: Identify, track, and respond to negative feedback
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Personalization: Adjust communications based on previous interactions or personal preferences
- Predictive Analytics: Predict future data based on historical data sets
- Publish Scheduling: Control and schedule the publication of content across various channels
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Ratings/Reviews: Ratings/Reviews
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement
- Referral Templates: Customizable templates for referral documents, emails, and sharable links
- Referral Tracking: Log and store the source of contacts/leads
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reputation Management: Monitor and manage customers' perceptions about a business, product, or service
- Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents
- Review Badge Management: Allows businesses to manage badges from review websites.
- Review Monitoring: Automatically monitor and receive alerts for any new online reviews
- Review Notification: Notifies a business when a review is left
- Review Request: Allows businesses to request reviews from their customers
- Review Sharing: Share internal and external reviews on social media platforms
- Rewards Management: Strategize and implement rewards for returning customers, employees and other members
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Search Marketing: Track visibility and traffic from search engines
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Segmentation: Group leads or contacts based on their specific characteristics
- Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral
- SMS Marketing: Send promotional campaigns or transactional messages via text messages
- SMS Messaging: Send messages via SMS
- Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc.
- Social Promotion: Market event via social media tools
- Social Sharing: Allows businesses to share their videos on social media.
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Website Analytics: Track and analyze information regarding website visitors
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site
- Website Personalization: Customize website features
- Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

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Features

4.8 (202)

4.8

Based on 202 reviews

## Pricing

Value for money

4.8 (196)

Free Trial

[View pricing plan details](https://www.capterra.com/p/142037/NiceJob/pricing/)

Starter

$75.00

Flat Rate,Per Month

It includes:

-   Automate Your Review Invites
-   Connect 10+ Review Channels
-   Custom Campaign Templates
-   Facebook Marketing
-   Fan Journey Insights
-   Get Facebook Reviews
-   Get Google Reviews
-   Photo SMS Messages
-   Premium Integrations
-   Review Replies
-   Send Review Invites
-   Smart Review Distribution
-   SMS Review Invites
-   Use Your Reviews to Win Sales
-   Website Publishing
-   Win 3x More Reviews

Pro

$125.00

Flat Rate,Per Month

It includes:

-   Automated Booking Reminders
-   Automated Gifting Campaigns
-   AI Replies
-   Customer Referral Campaigns
-   Competitor Insights
-   Topics Tracking

Value for money

4.8 (196)

4.8

Based on 196 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[

Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[

Clio](https://www.capterra.com/p/105428/Clio/)[

Jobber](https://www.capterra.com/p/127994/Jobber/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (193)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (193)

4.9

Based on 193 reviews

## User reviews

Overall rating

4.9

Based on 202 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(180)

4(18)

3(2)

2(2)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Legal Assistant

Used the software for: Less than 1 year

### "An Easy and Effective Review Management Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2026

Overall, my experience with NiceJob was very positive. The platform excels at simplifying the process of collecting, managing, and showcasing customer reviews, making it easy for businesses to strengthen their online reputation with minimal effort. I appreciated how automated and user‑friendly the system is—once set up, it runs smoothly in the background while consistently generating new reviews and social proof. That said, NiceJob is best suited for businesses seeking a straightforward, automated reputation management solution. Customization and reporting options are somewhat limited for those wanting deeper control or advanced analytics. Despite this, it delivers strong value by doing exactly what it’s designed to do: helping businesses build trust, credibility, and visibility through authentic customer reviews.

Pros

What I liked most about NiceJob was how simple and effective it made collecting and sharing customer reviews. The platform streamlined the process of requesting reviews and automatically sharing them across key channels, which helped build credibility and improve online reputation with minimal effort. I also appreciated its user‑friendly interface and automation features, which made it easy to stay consistent without adding extra work for the team.

Cons

What I liked least about NiceJob was the limited customization and control over certain workflows and branding elements. While the automation is helpful, it can feel restrictive if you want more flexibility in how review requests are timed, worded, or targeted. Reporting and analytics are also fairly basic, which may not be ideal for businesses looking for deeper insights into review performance or customer behavior.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Pharmacy Technician

Used the software for: 3-5 years

### "Nicejob my favorite"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

December 26, 2025

It is a great pleasure for me on Nicejob platform. It has been my favorite reputation management tool for a long time. I always enjoy every bit of it.. However, customer service team needs to be worked on.

Pros

\- It has easy learning curve - Their value for money is incredible - It is easy to Setup - incredible review feedback - Efficient customer reviews - Active and efficient in social media

Cons

\- Their security is a bit poor - Bugs problems - limited customization - Their customer service team needs to be improved

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "Not a review - A Rave!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 14, 2019

When I think about leaving review, it has more significant now that I’m at a business owner my reviews are getting an off a lot of traction, so much so that hey Review can seem to say 1000 words more than a photo ever could. With any service based business, gathering reviews is paramount. NiceJob has fit that need for us and have become an essential aspect of our business growth and development.

Pros

Clearly, the ease-of-use and seamless integration between our CRM and their service. And quite literally the cost versus the benefit is clear, worthwhile, and actually beneficial.

Cons

That I didn’t find them sooner. :-) But With maybe a tiny tweaks here and there, the overall output is rather consistently good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

COO

Used the software for: Less than 1 year

### "Great Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2022

Great software to grow your customer base with reputation marketing.

Pros

NiceJob allows us to collect reviews on multiple platforms and share those reviews with ease. It is fully integrated with our CRM and it affordable.

Cons

I wish all the widgets integrated with our website however their Convert website service should solve that issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Co- creator

Used the software for: I used a free trial

### "Could be a better app"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

February 4, 2025

If like to travel this is for you. The ones i qualified for where too far to go bag and forth every day. Would have to move but might be worth it if the party and ischia were better

Pros

There was allot to choose from but not close to me

Cons

The location of the jobs. Having to reach out to each one instead is sending in a group. The party wasn't the best or union jobs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Brittney M.

Owner

Used the software for: Less than 1 year

### "A Great Service for Our Business!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 3, 2022

So far, NiceJob has given our business a wonderful service and boost in online appeal by allowing our customers to leave reviews on the platform of their choosing.

Pros

Nice Job has provided an invaluable service for our business! We are truly appreciative of the easy to use platform and the many ways to leave a review. Customers have told us how easy it is to leave a review for our company, whereas many people were struggling to do so in the past. Thanks again Nice Job! ~From Your Very Happy Customer!

Cons

Would like to see a feature that adds a review given for one platform to all platforms available.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Researcher

Used the software for: Less than 1 year

### "Super Easy Way to Get Reviews and Look More Trustworthy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2025

Overall, my experience with NiceJob was great. It made getting reviews feel really easy, and I loved seeing them pop up online without me having to chase people. The automation saved me a lot of effort, and it honestly gave my business a more trustworthy image. The only drawback for me was the cost, but the results made it feel worth it.

Pros

What I liked most about NiceJob is how it takes the stress out of asking for reviews it just runs in the background, and suddenly you’ve got happy customer reviews showing up online without having to chase anyone.

Cons

What I liked least about NiceJob is that the price feels a little high when you’re just starting out, and I sometimes wished the review displays could be customized more to match my style.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BW

Brooke W.

Purchasing Manager

Used the software for: Less than 1 year

### "Best purchase ever"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 13, 2025

I love it. It's a great application and makes it seamless from start to finish. I would recommend this to anyone looking for a sleeker way to get reviews.

Pros

I love how we have the option to send ratings to all of our customers after the work is provided. It's an amazing option and it lets other consumers know that we are who we are.

Cons

The amount of times it send the review request. I did finally figure out what the issue was but I wish I would have known that was going to happen sooner.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Manager

Used the software for: I used a free trial

### "Assistant manager"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 26, 2025

My overall experience was great and the customers enjoyed the outcome as well and the rewards they got

Pros

We really value our customers reviews and input in the company and this give back to the customer on how much they value us

Cons

There is nothing that I liked the least about this. I enjoyed and the customers enjoyed the outcome of everything about this product

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

mike A.

Owner

Used the software for: I used a free trial

### "They definitely did a nice job"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

October 6, 2025

Overall a great lay out setup done with complete ease definitely a great platform where do I get started again

Pros

If you want real reviews than this is definitely one company you want to learn more about setup seems hassle free

Cons

A little pricey but you do get what you pay for so definitely can’t argue or be mad about that one….

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/142037/NiceJob/reviews/)

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