# Lighthouse 360 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Lighthouse 360 Software - reviews, pricing plans, popular comparisons to other Dental products and more. Source: https://www.capterra.com/p/141843/Lighthouse-360 --- # Lighthouse 360 Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lighthouse 360 ## What is Lighthouse 360? Lighthouse 360 provides automated patient communications that help dental practices save time and keep the schedule full. Designed specifically for dentistry, the award-winning software automates your most repetitive daily tasks including appointment confirmations, recall reminders, patient reviews and more. Lighthouse 360 is the winner of three consecutive Townie Choice Awards and is a Dental product Shopper "Best Product." Request a free demo at lh360.com ## What is Lighthouse 360 used for? [Dental](https://www.capterra.com/dental-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 77% Neutral 13% Negative 10% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lighthouse 360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://henryscheinone.com&name=Lighthouse 360) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lighthouse 360 4.1 (39) VS. [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (39) Ease Of Use 4.4 (190) Value For Money 3.7 (34) Value For Money 4.3 (177) Customer Service 3.9 (32) Customer Service 4.5 (184) ## Lighthouse 360 alternatives [4.6 (53)](https://www.capterra.com/p/185878/Dental-Intelligence/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [CareStack](https://www.capterra.com/p/176206/CareStack/) [4.8 (190)](https://www.capterra.com/p/176206/CareStack/reviews/) Starting price $698.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176206/CareStack/) Highest Rated [BestoSys](https://www.capterra.com/p/144398/Bestosys/) [4.8 (293)](https://www.capterra.com/p/144398/Bestosys/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144398/Bestosys/) [Adit](https://www.capterra.com/p/208534/Adit/) [4.7 (270)](https://www.capterra.com/p/208534/Adit/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208534/Adit/) [View all alternatives](https://www.capterra.com/p/141843/Lighthouse-360/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Management 4.7 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Confirmations/Reminders 4.6 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Patient Records Management 4.3 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Client Management 4.2 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Calendar Management 4.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Communication Management 3.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Lighthouse 360 19 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. Electronically collect payments for goods or services Ability to chat online in real time Communicate using messages within the system Allows medical providers to engage patients in a variety of ways to ensure their health. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Timed notification for any upcoming task, deadline, appointment, or activity Plan availability and assign specific time slots for tasks and resources Send messages via SMS Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 3.9 (39) 3.9 Based on 39 reviews ## Pricing Value for money 3.7 (34) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.7 (34) 3.7 Based on 34 reviews ## Integrations [ Denticon](https://www.capterra.com/p/35009/Denticon/)[ ABELDent](https://www.capterra.com/p/60250/ABELDent/)[ Dentisoft Office](https://www.capterra.com/p/60051/Dentisoft-Office/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (32) 3.9 Based on 32 reviews ## User reviews Overall rating 4.1 Based on 39 reviews Filter by rating 5(18) 4(12) 3(5) 2(2) 1(2) Mentioned topic Sorted by most recent DG Diana G. OM Health, Wellness and Fitness ### "Great Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2025 Pros Very easy to use and very helpful as well! Cons Reviews took longer to show up than we would have liked Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reasons for choosing Lighthouse 360 Had better customer service- Weave is impossible to get in touch with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Nicole S. Office Manager Medical Practice ### "Lighthouse 360" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 November 11, 2024 Our office was happy when we were using Lighthouse 360 for the time being. It was not a bad service, but since we had some difficulty with the customer service, we did decide to change platforms. Pros We liked how easy Lighthouse 360 was to use. Cons The customer service was the hard part for our office. Unfortunately whenever we had an issue, we were not able to get anyone live on the phone to help up figure out a solution. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reasons for choosing Lighthouse 360 Yes, we did choose this platform over others that we viewed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HS Hannah S. Social Media Specialist Marketing and Advertising ### "Lighthouse 360 Was Disappointing and Dangerous for Our Practice" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 April 10, 2024 Overall I didn't like Lighthouse 360, we needed something HIPPA compliant for sending texts but I wish we had started with a different software as this one caused constant frustration and reaching out to customer support, which was difficult to get ahold of. Pros I did appreciate the ability to text message patients quickly and securely. This was very useful. Also, being able to check the schedule remotely from home was helpful. Cons The software was constantly crashing and wouldn't let me access the pages. I would have to clear my cache every time I used it. Multiple times the account would go out of sync, which would send out appointment reminders to patients who had canceled or rescheduled, leaving them upset and confused. Email campaigns are very limited in UX/UI and need improving. Switched from [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/) Lighthouse 360 was at the time more cost effective for the practice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Julie W. Massage therapist Health, Wellness and Fitness ### "Ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 30, 2023 Pros Like that we are able to text message patients to remind them to schedule appointments for outstanding treatment that is required Cons Occasionally, the system goes down, and of course that makes contacting patients difficult Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Allison C. Office Manager Hospital & Health Care ### "Lighthouse 360" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 23, 2023 Nothing negative to note, seamless integration, helpful customer service and a valuable product Pros The product is easy to use and set up, it saves time, keeps patients on track with their appointments, reduces no-shows and allows us to communicate through text. Cons There is a competitor that is able to copy health form information that is filled out online right into Dentrix as well as all the other features Lighthouse offers. I feel like this is an attractive feature that may lead people to switch Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Tonya S. office manager Hospital & Health Care ### "Lighthouse works great for patient reminders and reviews" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 8, 2022 Pros I like how it automatically sent review request ad how easy it was to create and send campaigns. Cons You can't access a lot of patient information through the software and I wished they offered phone integration. Reasons for choosing Lighthouse 360 Because it's one of the best as far as patient communication. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Shanell B. Office Manager Hospital & Health Care ### "I want to love it, but I don't" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 15, 2022 Overall it does a good job with patient appointment tracking, recare/recall and confirmation which has made our lives a bit easy. Customer service is amazing unlike what we experienced with our last software. Pros It is a great software for confirmations, and recall. It definitely has helped to improve our patient scheduling. Cons The software does not write back into Dentrix the way that we were told it would. The paperless forms do not auto-populate the information into the family file nor does the form generate into the patient's doc center. They are not able to "mask" the number used to confirm as the office number if it is a voIP line, which was also disappointing. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Weave's customer service was terrible, the functionality of the software was not a good fit for our office. Reasons for choosing Lighthouse 360 The promise of features/ dentrix bundle pricing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Teresa C. Practice Manager Medical Practice ### "Lighthouse 360 Rocks!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2022 Integrates very well with our software "Dentrix" Pros We love the ease of communication with patients!! Cons Getting set up and starting the software Reasons for choosing Lighthouse 360 Affordability, quality of the product and the customer service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MN Melissa N. Director of marketing Medical Practice ### "Lighthouse 360 is award winning for a reason " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 9, 2021 Lighthouse 360 definitely helped us keep our schedule full and increase our overall revenue as a practice. It saved us time on non revenue generating task so we could focus on ones that actually bring the office money Pros I liked that this software gave me the ability to grow my online reviews and ratings for my practice Cons Intra office messaging wasn’t really something we used or needed and I felt this feature distracted my employees more than it benefited them Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LP LYNN P. Clinic Manager Medical Practice ### "Game changer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2021 We have cut down on reminder phone calls and no-shows due to this software. We have also increased scheduling our past due patients. Pros Reduces phone calls greatly! Also like that patients are reminded at the right times and through all avenues before we are asked to intervene. Completely eliminates the need for recall cards, which is a huge time saver as well! Cons Forms are not customizable, but they are very detailed and you are able to remove what you don't need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/141843/Lighthouse-360/reviews/) Popular comparisons [CareStack vs Lighthouse 360](https://www.capterra.com/compare/141843-176206/Lighthouse-360-vs-CareStack)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)