# Page 6 | Weave Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Weave the right Patient Engagement solution for you? Explore 666 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141842/Weave/reviews --- Weave 4.3 (666) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 14th, 2026 # Page 6 - Reviews of Weave ## Showing most helpful reviews Showing 126-150 of 666 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use jC jessica C. RECEPTIONIST Information Services Used the software for: 2+ years ### "SOUTH PASADENA DENTAL" May 28, 2024 5.0 I HAVE A GREAT EXPIERENCE WITH WEAVE. I LOVE HOW EASILY WE CAN COMMUNICATE WITH PATIENTS Pros THAT WE CAN EASILY COMMUNICATE WITH PATIENTS Cons THERE IS NOTHING THAT I DONT LIKE ABOUT WEAVE Review Source BJ Beth J. Regional Manager Health, Wellness and Fitness Used the software for: 2+ years ### "An important Review" May 22, 2024 5.0 Great! We lOve everything about it. If we could just use this for all of our work it would be even better! Then we would not fill our search bar with 6 different apps!! Pros How easily accessible it is! Very easy to use. Easy instructions to follow and to teach to new employees. Cons No knowing about more features until now. Review Source NH Nicole H. Practice Manager Veterinary Used the software for: 2+ years ### "Review of Weave" May 16, 2024 4.0 Pros I like that we can use the phone for texting and calls. I love having the calls recorded Cons The reminder system needs work. The reminder emails just state that the patient is due but now what it is for Review Source Response from Weave May 20, 2024 Hi Nicole! Thank you for your review and your feedback. Our product team takes feedback very seriously, and we appreciate your thoughts. Your feedback will be passed on to our product team. MP Meagan P. Practice Manager Veterinary Used the software for: 2+ years ### "Vet Clinic Review" May 22, 2024 5.0 Pros Love the convenience of usage. All things within one app, texting, review requests, voicemail, caller ID, etc. Also very nice to be able to easily upload our monthly on hold message and listen to call records as needed. Cons Not integrated without practice management software so we manually have to upload our client list to utilize caller ID. This is time consuming. Review Source KS Kristie S. Ophthalmic Tech Health, Wellness and Fitness Used the software for: 2+ years ### "Superior and Efficient " May 22, 2024 5.0 Pros Weave is an all around one stop Shop. From managing patient concerns, communication with employees and patients , and appointments. Cons Doesn’t store login info, and sometimes difficult to obtain new password. Review Source LP Linda P. Dental Hygienist Health, Wellness and Fitness Used the software for: 6-12 months ### "Weave feedback" May 22, 2024 5.0 Pros I like that we can have it on our phones and are able to check our schedule outside of work. Cons I haven’t encountered many problems or there isn’t something specifically that I don’t like about it. Review Source MT Mekayla T. csr Veterinary Used the software for: 2+ years ### "Weave and how it helps" May 22, 2024 5.0 Pros Easy to use, fast and simple the clients are happy Cons Can be delayed sometimes with numbers and accounts Review Source LD Lana D. manager Medical Practice Used the software for: 1-2 years ### "a must for a busy office practice!!!! " May 24, 2024 5.0 Pros We can communicate better with our patients. Cons Easy to communicate with patients over the texts. Confirming appointments is easy. Notifying that glasses are ready. Calls being recorded. Switched from [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/) Weave has more to offer and great price! Review Source JW Jenn W. Office Manager Medical Practice Used the software for: 2+ years ### "Love Weave" May 23, 2024 5.0 Wonderful! Wouldn't have it any other way! Pros We love weave, especially for confirming out patients appointments. We also love the texting feature on the app. Cons We do not dislike anything about weave. So far so great. Switched from [Demandforce](https://www.capterra.com/p/221823/Demandforce/) We were ready for something different, and weave met all of our expectations. Review Source EL Ellie L. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "Great platform " May 22, 2024 5.0 Great, I have enjoyed using weave from work and at home Pros It makes everything so easy and all in one place Cons I have enjoyed all things weave has provided for our practice Switched from [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/) to make it easier and all in one place and to view at home Review Source GL Grace L. Dentist Health, Wellness and Fitness Used the software for: 1-2 years ### "Must have if you are not in office everyday. " May 22, 2024 5.0 Pros Being able to see schedule on your mobile app, answer calls and texts from patients when you are not in office, automatic texts reminders, birthday texts to patients and list goes on! Cons None. Maybe a little lower monthly fee would be nice? Review Source KM Katie M. front desk Hospital & Health Care Used the software for: 2+ years ### "weave recommendations " May 22, 2024 5.0 Pros easy to use and patients love it. text reminders are great Cons customer support is not great it’s hard to get in touch with anyone Review Source FH Fay H. Dental assistant Medical Practice Used the software for: 2+ years ### "So helpful " May 22, 2024 5.0 Great, it has helped the communication on the office tremendously Pros You can communicate with people in the office in real time and get answers right away. You can contact patients via text as opposed to having to make phone calls. Pts prefer to text these days. Cons No problems at this time with using weave Review Source JH Janira H. front desk Medical Practice Used the software for: 2+ years ### "Great Company" May 22, 2024 5.0 Pros What i love most is that messages go out on their own to confirm dental appointments. Cons That sometimes when we program auto messages there are certain times when they dont go out and we have to call the company. Review Source II Imam I. HR Manager Real Estate Used the software for: 1-2 years ### "Improving Customer Experience With Weave" June 4, 2024 5.0 Pros My experience with Weave has been awesome more so when it comes to connecting and ensuring a flawless customer journey It is easy to use has all the functional features we need. Cons Nothing fails with Weave. It is meticulously designed. Review Source George O. manager Health, Wellness and Fitness Used the software for: 2+ years ### "Weave has terrible customer service. " May 2, 2024 1.0 Very negative. We had 2 locations with weave and acquired a third. That location already had an exisiting weave account so we just needed to transfer the ownership and set up the same features. It is a month and a half later and it still doesn't work. My so called account representative \[sensitive content hidden\] is unreachable and does nothing. We are now looking to switch all of our locations to a different provider Pros Great if it actually works, but the second you have a problem its good luck Cons If there is an issue good luck getting it fixed Review Source Response from Weave May 8, 2024 George, we’re sorry to hear about this experience. We’re focused on making our Customer Support experience best in class. Can you contact us at pr@getweave.com so we can escalate your issue with our Customer Success team? TK Tina K. Office Manager Medical Practice Used the software for: 1-2 years ### "Overall good experiance" May 22, 2024 5.0 Overall, things have been very good using Weave. Pros Once set up, simple to use. Very convenient Cons Some days are glitches, but that is technology Switched from [RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/) With Revolution it did not give us an option for patient / customer reviews Review Source TD Tim D. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "You need do your home work before GET WEAVE!" June 4, 2024 2.0 NOT GOOD SO FAR. PLEASE CALL THE NEW CUSTOMERS AND GIVE YOUR FIRST IMPRESSION FOR WHAT YOU ARE MARKETING. Pros CUSTOMER SERVICE or SUPPORT is not much support. SALE is a PROMISE. So far it is a great software to us technology into our practice. Cons WEAVE TAKE CARE YOUR NEW ACCOUNT. HIRE MORE SUPPORT STAFF. WE CAN NOT PAY BUT NO RESULT. Reason for choosing Weave I USE EAGLESOFT FOR DENTAL PRACTICE OFFICE. Review Source Response from Weave June 6, 2024 We’re so sorry to hear about this experience. We’re focused on making our customer experience the best in class. Can you contact us at pr@getweave.com so we can escalate your issue to our support leadership team so they can help find a resolution? AS Andrea S. Optician and Social Media Medical Practice Used the software for: 1-2 years ### "Andrea Scott Review" May 22, 2024 4.0 Pros Ease of use, ability to text staff and patients easily Cons Email campaigns are difficult to navigate and customize to choose what patients we send emails to. Review Source CM Chanda M. Treatment Coordinator Medical Practice Used the software for: 6-12 months ### "Ease of Communication" May 22, 2024 5.0 I think weave is a great tool for any office wanting to communicate with patients and team members quickly and easily. (I recently had an eye appt and they were using walkie talkies...very distracting) Pros I like that you get messages instantly and can communicate with patients and teammates in real time. Cons Disconnects frequently. I don't know if it is our server or Weave. I also don't care for the delete part, it is easy to retract or delete conversation that might need to be saved. Review Source CM Crystal M. Receptionist Hospital & Health Care Used the software for: 1-2 years ### "Weave review" May 22, 2024 5.0 Pros The convenience of contacting patients, reading voicemails, faxing. Cons Pulling up names is sometimes hard and the faxes are hard to tell apart when they come in since it only goes by date and time Review Source CN Christina N. CCR Veterinary Used the software for: 1-2 years ### "Weave review CNewquist" May 22, 2024 5.0 I love weave! It’s definitely helped us communicate well with clients! Pros The communication aspect! So easy to chat with clients! Cons The lagging. Sometimes it lags in certain areas. Review Source NH Nathan H. Optometrist Hospital & Health Care Used the software for: 2+ years ### "Great functionality with great EHR integration" May 22, 2024 5.0 Pros Weave delivers a great product and works efficiently. Cons In the rare case we need customer service, Weave struggles to offer support. Review Source PP Priya P. Doctor Medical Practice Used the software for: 6-12 months ### "Great platform!!!" May 22, 2024 5.0 My overall experience with weave has been excellent. Pros I love how feasible it is to communicate with your team in real-time! It is very user-friendly and beneficial for all departments of the practice. Cons Sometimes it automatically signs out/crashes on its own Review Source DM Donna M. Owner Veterinarian Veterinary Used the software for: 6-12 months ### "Weave A Practice Plus" May 22, 2024 5.0 Good to fair with more training better Also heads up when payment is going to be charged to credit card Pros The texting capacity and pictures available. Quick Direct contact Cons Cost and the cordless phones and not enough training for my team Review Source Talk to a Capterra advisor for free and get results within 15 minutes.