# b2match Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about b2match Software - reviews, pricing plans, popular comparisons to other Virtual Event products and more.

Source: https://www.capterra.com/p/141828/b2match

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# 

 b2match Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

b2match

## What is b2match?

Experience the next version of event management. Suited for all event types – in-person, virtual, or hybrid. It offers powerful features like customizable networking blocks, registration, event website, participant profiles, marketplace and many more. Enhance participant experience with our dedicated mobile networking app, while organizers can streamline the process with our check-in app. Enjoy free onboarding, a demo, and reliable event support. We guarantee 100% GDPR compliance and offer flexible pricing to suit your budget. With a decade of experience and a portfolio of over 8000 events, trust in our expertise, reliability, and professionalism.

## What is b2match used for?

[Event Management](https://www.capterra.com/event-management-software/)[Virtual Event](https://www.capterra.com/virtual-event-software/)

Top alternative

Featured

Overall rating

Based on 39 user reviews

Reviews sentiment

Positive

97%

Neutral

0%

Negative

3%

Starting price

€1500

Other, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for b2match?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.b2match.com/&name=b2match)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### b2match

4.5 (39)

VS.

[4.8 (2,421)](https://www.capterra.com/p/149712/Whova/reviews/)

Starting Price

€1500

Other, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (39)

Ease Of Use

4.7 (5,741)

Value For Money

4.5 (35)

Value For Money

4.6 (3,525)

Customer Service

4.8 (39)

Customer Service

4.6 (3,256)

## b2match alternatives

[4.5 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting price

Contact vendor for pricing

[4.6 (54)](https://www.capterra.com/p/130158/EventsAIR/reviews/)

Starting price

Contact vendor for pricing

[4.7 (82)](https://www.capterra.com/p/161291/Swoogo/reviews/)

Starting price

Contact vendor for pricing

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/141828/b2match/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Attendee Management

4.5 (18)

66.67% of 18 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Event Scheduling

4.7 (14)

64.29% of 14 reviewers that rated this feature as important or highly important

Plan an event's time and location

Registration Management

4.8 (14)

71.43% of 14 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Payment Processing

4.9 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Online Registration

4.1 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Real-time registration over the web

Mobile Access

4.2 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

b2match 62 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access event or meeting agenda online

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Create, manage, and print wearable badges

Scan barcodes to ensure accurate pricing and label tracking

Track and manage schedules and meetings via an integrated calendar

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Software that specializes in managing events such as conferences, conventions and trade shows

Manage, organize, and store contact information

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Reminders sent via email

Tracks metrics that provide insight into how a user interacts with any interface or product

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Store, manage and track all forms in a centralized location

Games or game-like elements to track progress and reward accomplishments

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Live stream to multiple devices simultaneously

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Real-time registration over the web

Accept, record, and reconcile financial transactions

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Active reporting of data and metrics

Record live video calls to play later

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Book and manage rooms at an event

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Raise funds via sponsors and grants

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Customize, sell, and distribute tickets

Connect with meeting participants remotely over video

Allows users to view videos without downloading media files

Virtual waiting area for attendees

Make a list and register visitors

Manage volunteer information and direct volunteer resources

Built-in website builder or integration with third-party site

Features

4.3 (35)

4.3

Based on 35 reviews

## Pricing

Value for money

4.5 (35)

Free Trial

Basic

€1,500

Other,One Time

Value for money

4.5 (35)

4.5

Based on 35 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)

## Support, customer service and training options

Customer Service

4.8 (39)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (39)

4.8

Based on 39 reviews

## User reviews

Overall rating

4.5

Based on 39 reviews

Filter by rating

5(24)

4(14)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

FS

Fanny S.

Head of operations

Civic & Social Organization

### "Head of operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 18, 2025

Pros

We streamlined the organisation of our biggest events - making participants and staff experience better and faster for completing tasks. The team is reactive to help solve issues if any.

Cons

We're waiting for APIs so we can integrate B2M platform with internal databases. Nothing more to say about the service.

Switched from

[Lytics Customer Data Platform](https://www.capterra.com/p/175294/Lytics-Customer-Data-Platform/)

The plateform was not delivering the service we were expecting.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ML

Marie L.

Events Organiser

Non-Profit Organization Management

### "I recommend B2match"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 2, 2025

It was my first time using B2match. As an events organiser who has built events and used other websites, B2match was a refreshing experience. B2match is also really open to feedback from customers. I definitely recommend B2match

Pros

Ease of use. Quick and straightforward to create an event. Can be in multiple languages. Has an online chat feature. We also signed up for tutorials to learn about various features. We had good feedback from users who found the website engaging and easy to navigate. Compared to other multilingual websites B2match is good value. Teething issues where quickly resolved.

Cons

Visual tutorials with short videos would be a great addition and easier than reading instructions. The delegate registration page format would benefit from features like being able to highlight, use colours, different fonts and be able to have separate pages rather than all questions on a single page. The process to create and send an invitation to register to a delegate could benefit from being shorter with less steps.

Switched from

[Eventsforce](https://www.capterra.com/p/98228/Eventsforce/)

we needed a more agile website, easier to use in multiple languages and visually more engaging

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 8, 2025

Dear Marie, thank you for taking the time to share your review and for recommending the b2match platform. We are delighted to hear that you found the platform easy to use, a good value, and that you received positive feedback from your users. We also sincerely appreciate your constructive suggestions. You'll be pleased to know we are actively working on several improvements. As you suggested, we are currently in the process of creating visual tutorials with short videos for both event organizers and event participants to make learning the platform easier. Furthermore, our new form builder, launching soon, will introduce the ability to create separate registration pages, moving away from having all questions on a single page. We are grateful for feedback like yours that helps us improve and look forward to you experiencing these new features.

SD

SERAP D.

EVENT COORDINATOR

Events Services

### "Startup World Cup Türkiye Event Coordinator"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2025

Our overall experience with B2Match was excellent. The platform made networking simple and impactful.

Pros

The AI-powered matchmaking feature was especially valuable. It helped participants quickly identify relevant contacts based on shared interests. The platform's structured meeting slots and easy scheduling system also made it simple to organize efficient and meaningful B2B meetings.

Cons

Overall, we’re very satisfied with the platform. The only suggestion would be to simplify the registration process a bit.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KI

Katarina I.

Advisor for SMEs and Investments

Management Consulting

### "The best virtual work assistant!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2024

Incredible, customer support immaculate, keep up the good work!

Pros

Ease of using the platform, options it contains, how customizable it is, handles the event workflow

Cons

Everything was great, no complaints from my side

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VT

Viktoria T.

Programme Lead

Program Development

### "Thank you for providing this great software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2024

Amazing experience, you saved me a lot of work! Perfect support!

Pros

\-functional event management software -many different possibilities / functions -great support -matchmaking option -messaging option between participants -easy organisation of hybrid events

Cons

\-when customer support manager goes on vacation, it'd be great to be notified before -we have agreed to have a call the day before we open the matchmaking option but then i found out in the week before that the person was already on vacation so i had to clarify all my questions via mail with customer support - which was fine but more complicated -feedback tool could have more personalising options

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Sophia H.

Projectmanager Events

Events Services

### "very good "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 2, 2024

Pros

Easy to work with and adapt to my event.

Cons

Costumers sometimes have problems to register themselves.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sava S.

Innovation Manager

Medical Devices

### "All you need in one product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2024

Well build plattform with a lot of functionallities and great support.

Pros

Event management, Booking management, Attendee Management

Cons

May be there should be more packages, which are customizable/better fit with the user needs.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing b2match

Well known plattform, very good support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZL

ZELJKA L.

Expert Associate

Education Management

### "REVIEW FOR THE EVENT INOVA/BE THE ROLE MODEL 2023"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 9, 2023

Very positive, I recommended Ms. Pehar's contact to another company, hope to have business cooperation with b2match in the future.

Pros

What I liked the most was the kindness of the employees, their quickness in replying to my many questions and the conciseness of their replies, especially since this is the first time I encountered such a platform and they took me patiently through the whole process - \[sensitive content hidden\] as my main contact from the beginning till the end of the event and after the event, and also \[sensitive content hidden\].

Cons

Because of a high-quality support provided to me by b2match employees I did not really experience dislikes.

Reasons for choosing b2match

Because we heard it was one of the best European platforms for brokerage events.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IR

Ignacio R.

European Project Manager

Education Management

### "Excellent platform for big event planning"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2023

Perfect in every way. Easy to use and configure, even for newbies. I will use it in the future.

Pros

Everything, starting from the website and internal configuration to the post-event feedback, specially the customer service and all their help.

Cons

We did not have any issue with B2Match, and the event went perfectly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KK

Kristina K.

Manager

Civic & Social Organization

### "Review after using the b2match in role of Chief administrator"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 13, 2023

We have been able to promote our event in 6 countries, achieving a successful event. Without using the platform, a high effort would have been required to follow the registration process.

Pros

The registration process and the meeting scheduling has been going smoothly. The event navigation has been really user-friendly!

Cons

It may need an update which will provide a pdf document of meetings per session.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/141828/b2match/reviews/)

Popular comparisons

[Eventbrite vs b2match](https://www.capterra.com/compare/114949-141828/Eventbrite-vs-b2match)

[Whova vs b2match](https://www.capterra.com/compare/141828-149712/b2match-vs-Whova) 

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