# Praxedo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Praxedo Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/141813/Praxedo

---

# 

 Praxedo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Praxedo

## What is Praxedo?

Praxedo is a powerful, cloud-based Field Service Management software empowering service companies to increase productivity, streamline business processes and improve customer satisfaction. Customers choose Praxedo for its easy-to-use, highly configurable open web platform and mobile app that integrate seamlessly with third-party systems. More than 1,500 field service organizations and 65,000 users use Praxedo daily to optimize scheduling, digitize work orders and track field technicians' activities. Praxedo has been recognized by Gartner since 2016 as a pioneer in field service management software, underscoring its reputation as a reliable and innovative solution.

## What is Praxedo used for?

[Plumbing](https://www.capterra.com/plumbing-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[Work Order](https://www.capterra.com/work-order-software/)

Overall rating

Based on 43 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$39

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Praxedo alternatives

Highest Rated

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting price

$245.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/141813/Praxedo/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Electronic Signature

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Digitally sign online documents

Third-Party Integrations

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Calendar Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Mobile Access

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Real-Time Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Reporting & Statistics

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Praxedo 69 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Track and manage schedules and meetings via an integrated calendar

Private online space that lets businesses securely share documents and provide information access to clients

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

A website or login for customers to access information

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Manage procedures that ensure organizational equipment remains in working condition

Track the location of specific equipment at all times

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Identify the physical location of an individual, asset, device, etc.

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Access the system via a mobile application

Capture signatures via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Track/log the amount of time employees worked per job using a timer

Swipe a credit card or manually process payments while with the customer in the field

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Integrates with QuickBooks

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Track the amount of time spent on a job or task

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (42)

4.4

Based on 42 reviews

## Pricing

Value for money

4.3 (41)

Free Trial

[View pricing plan details](https://www.capterra.com/p/141813/Praxedo/pricing/)

BASIC

$39.00

Per User,Per Month

ADVANCED

$69.00

Per User,Per Month

It includes:

-   Centralized Repository For Resource And Client Data
-   Work Order Data Centralization And Qualification
-   Ability To Group Work Orders (By Routes And Projects)
-   Data Organization And Segmentation By Offices
-   Manual Scheduling Via Drag & Drop On Maps And Calendars
-   Log Field Tasks And Track Technician Activity Time
-   Route Planning And Map Visualization
-   Optimized Technician Workflow And Simplified Report Entry
-   Access To Work Order Documentation And History
-   Self-Scheduling Of Work Orders
-   Declaration Of Consumed Items
-   Vehicle Stock Tracking
-   Technician Geo-Location Via Mobile Devices
-   Real-Time Monitoring Of Work Order Progress And Management Of Unexpected Events
-   Real-Time Operational Dashboard
-   Generation Of PDF Reports And Billing Line Items
-   Real-Time Customer Notifications Via E-Mail / SMS
-   Simplified Data Search And Export Using Configurable Filters
-   Time Sheet Control And Validation
-   Autonomous Configuration And Customization (Workflows, Reports, Etc.)

OPTIMIZED

$99.00

Per User,Per Month

It includes:

-   Assisted, Algorithm-Based Scheduling And Route Preparation (SmartScheduler)
-   Criteria-Based Appointment Booking Module
-   Enhanced Work Order Reports With Video
-   Automated Alerts On Work Orders At Risk Of Delay
-   Integration With Mobile Payment Terminals
-   KPI Monitoring With Customizable Dashboards

AUTOMATED

$149.00

Per User,Per Month

It includes:

-   Real-Time Automated Scheduling And Route Optimization
-   Automated Quality Control With AI-Verified Photos For Work Orders

Value for money

4.3 (41)

4.3

Based on 41 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[

Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[

Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (42)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (42)

4.7

Based on 42 reviews

## User reviews

Overall rating

4.6

Based on 43 reviews

Filter by rating

5(29)

4(12)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GD

Gwen D.

Business Analyst

Utilities

### "Use Praxedo for Dispatch to Save time and money - They have a fantastic team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2024

The people that work for Praxedo are really great to work with, our implementation was great and they delivered everything promised.

Pros

The implementation team took the time to learn our business and ensure we were able to maintain compliance with our vendors.

Cons

Templates are sort of hard to create, however the Praxedo team assisted us with the task so it was not really an issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kevin B.

President

Construction

### "Praxedo for the WIN!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 6, 2024

All around a win!!!! Quick ROI. Pleasant and great experience all around!

Pros

The functionality, the support from the team at Praxedo when needed, the seamless process of invoicing and sending detailed reports with photos etc. to the clients

Cons

There is not much to dislike. All around a great product and when you need help their team is there for you

Switched from

[ProgressionLIVE](https://www.capterra.com/p/115030/ProgressionLIVE/)

Integration with ERP. Customizable and adaptable to our needs

Alternatives considered

[Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)

Reasons for choosing Praxedo

The integration With Business central to maintain a source of truth

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Michael M.

Maintenance manager

Facilities Services

### "Digital transformation : the contribution of Praxedo"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 7, 2020

The automatic sending informations and reporting has reduced the number of incoming calls and emails. We save time.

Pros

The implementation of praxedo has allowed us to climb the big step between an organization based on paper et a digital organization. No more intervention unbilled because of the paper lost in the technician's car. No more photocopy of the customer order, it can be directly consulted by the technician from praxedo. And at last, but not least, so easy to plan several technicians with the smart scheduler and the map

Cons

The use of the article is quiet hard when the database is large.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VB

Vincent B.

CEO

Restaurants

### "PRAXEDO"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 24, 2019

Praxedo solved a problem of reactivity and modularity with our current professionnal Softawre

Pros

I think that the most important is the ability for Praxedo to be programmed easyly and by anyone . It's also very easy to use on a mobile phone for the technic operators

Cons

It's a little beat hard to create the first page...but some hours later, you can find it easy!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

ALEXANDER K.

CEO

Medical Devices

### "Praxedo nice tool and simple to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2019

Quick information for technicians and easy to use to create service reports

Pros

Offline usable and quick to adminstrate. We like it!

Cons

No cons at the moment and all is fine...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RK

Robert K.

General Manager

Retail

### "Efficient and Reliable"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2019

Working in a profession (retail services) which is not a typical praxedo client profession, such as classical service technicians, we were very busy and occupied in finding field service cloud solutions. Many of what we found were very expensive and needed professional consulting assistance to be inplemented within our systems. Praxedo does not need further Software than your own computer browser and a normal Android or IOS device. You pay monthly per field service account, which is changeable within your service workers. So if one of your field service workers for instance is absent or ill you can simply switch his account to another which gives you all in all more flexability in use. Being forced to use paper in the past, we now have full realtime control of what happens outside of our office and thus our reaction time decreased greatly.

Pros

\- Pay per field service account - No further Computer Software needed - Compatible with every Android or IOS Device - Straight and helpfull support -

Cons

\- there is a bit more work neccesary in improving the map module and making it more intuitive.

Reasons for choosing Praxedo

\- Price - Appearance - Impressive demonstration of the Software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Lionel M.

Technical Coordination Manager

Gambling & Casinos

### "Praxedo to increase our activity"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 27, 2019

Praxedo is used as an interface between technical coordination and our on-site technicians to plan interventions at our customers. The information collected also serves as an accounting point of view to invoice our customers as quickly and accurately as possible, and to track the activity of our technicians.

Pros

We chose this software for its ability to evolve. Our business is evolving and Praxedo can be configured in a simple way and can be easily complexified according to our needs.

Cons

The phone app is very convenient but perhaps too basic. It may be missing another interface, which forces us to use the web interface for some functions. (so the web interface remains accessible anyway).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PB

Priscilla B.

Deputy Managing Director

Facilities Services

### "Praxedo our key application to productivity"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2019

Very good experience. We gained on productivity and reactivity. It allowed us to save one position at the office which gave us the opportunity to work on more added value tasks such as the customer follow up.

Pros

The easy use of the application by our employees. Installers on intervention and administrative staff. The visibility in real time of the intervention and the installer localization. The tracking of all our interventions and the E File storage on the application.

Cons

Back functionality missing. Unavailability of the system for maintenance.

Reasons for choosing Praxedo

Praxedo fits our professional needs perfectly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GP

Gaelle P.

Directrice

Environmental Services

### "A good solutio to optimize deployment of interventions in waste water management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 15, 2019

Very satisfaid with the product - ease of use by technicien as well as administrative.

Pros

Flexibility of form configuration - Simplified and optimized jobs deployment - overall improvment of service quality - improved near real time administrative processing

Cons

Nothing to add. The solution meets the criteria we were looking for. We are looking forward to further anounced development regarding vehicules dispaching.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Sebastien R.

Dir. Développement

Building Materials

### "Field service software definitely approved by our field technicians"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 25, 2019

With Praxedo we have moved from a paper based company to a full digitalized field service org with shorter lead time and better service quality to our customer.

Pros

+++ Easy to use on the field +++ Easy to set up and maintain (form builder, user administration, new functionnalities every 6 months, etc) +++ Real offline mode +++ Support quality and reactivity

Cons

No cons at this time. Some features could still be improved, but we know Praxedo teams are working on it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/141813/Praxedo/reviews/)

Popular comparisons

[FieldPulse vs Praxedo](https://www.capterra.com/compare/141813-153475/Praxedo-vs-FieldPulse) 

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