# Tracker Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tracker Software - reviews, pricing plans, popular comparisons to other Applicant Tracking products and more. Source: https://www.capterra.com/p/141766/TrackerRMS --- # Tracker Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tracker ## What is Tracker? Tracker is a fully integrated ATS and Recruitment CRM designed for staffing and recruiting firms, across industries. As a leader in the recruitment software space, Tracker delivers an all-inclusive user experience for your entire business, and we ensure your success with industry-leading client support. In addition to regular feature updates and enhancements based on client feedback and requests, Tracker integrates seamlessly with several industry partners to improve your business workflow. ## What is Tracker used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Overall rating Based on 186 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 1% Starting price $80 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tracker?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.tracker-rms.com&name=Tracker) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tracker 4.7 (186) VS. [4.6 (1,260)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting Price $80 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (186) Ease Of Use 4.6 (1,100) Value For Money 4.7 (97) Value For Money 4.6 (964) Customer Service 4.8 (175) Customer Service 4.6 (977) ## Tracker alternatives Highest Rated [4.9 (464)](https://www.capterra.com/p/174348/Recruit-CRM/reviews/) Starting price $100.00 Per User, Per Month [4.7 (332)](https://www.capterra.com/p/165636/Recruiterflow/reviews/) Starting price $119.00 Per User, Per Month [4.5 (1,192)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) Starting price $30.00 Per User, Per Month [4.2 (10,916)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/141766/TrackerRMS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Applicant Tracking 4.9 (15) 46.67% of 15 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle Task Management 5.0 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Interaction Tracking 5.0 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Lead Management 5.0 (9) 22.22% of 9 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Resume Search 4.9 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Search through the software for stored resumes Candidate Management 4.8 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates Tracker 127 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Creation, administration, and evaluation of assessments or tests Assign issues and tasks based on availability or required skills Researching and validating a person's criminal, educational, job or financial records Software's ability to perform similar action on multiple similar files simultaneously Create, manage, and send invoices or bills to customers Capability to use a search engine via operators like AND, NOT, and OR Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Collects essential call data such as call origin, call destination, call length, and other transaction details Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Build, track, and maintain relationships with candidates Record candidates' information such as role, professional qualifications, experiences, skills or attributes Proactive search for potential hires to fill current and future job openings and build talent pipelines Record interactions, notes, and developments with candidates Web page to host job postings, show role descriptions or receive applications from potential candidates Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Tracking, calculating, and paying commissions and earnings to employees Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails Electronic storage of staff/employee contact information and job status in a centralized repository Predefined actions automatically performed on the occurance of specific events Public or private sharing of digital files such as documents, audio/video, images, and more Designed for the use of recruiting agencies Form predictions based on past and present data/trends Search for specific words or phrases within a document or database Establish measurable goals and objectives and track their progress over a specific period of time Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Designed to be used by internal recruiters or HR hiring managers Create and track interviews with a reminder system Plan, organize and set up the date, time and location of a candidate's individualized interview Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Manage and track all job information and associated tasks Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Request a new hire, explain the need, and determine available budget Track and visualize the status of an ongoing job and the time spent on tasks or projects Visualization tool to organize and optimize tasks and track their status at every stage of workflow Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Divide leads into buckets based on predefined criteria and routing rules Boards that use custom metrics to show how leading performers compare to other individuals/teams Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Access the system via a mobile application Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Track all opportunities for potential sales and convert them into recurring revenue A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. Streamlining repetitive tasks and activities through automated and predefined workflows Present a catalog of inventory that customers can view Create proposals based on costs of labor and materials Tools designed to streamline the process of lead generation and management for sales teams Generate quotes or estimates for customers Receive data and information in real time Active reporting of data and metrics Designed to be used by external or 3rd party recruiting or staffing firms Tools to find, assess, and hire suitable candidates for a job within an organization Process used by hiring managers to get more information about a candidate by contacting previous employers Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data A searchable repository of candidate profiles Automates the extraction and analysis of key information from resumes or CVs Search through the software for stored resumes Upload and store resumes Set & manage permission levels based on user roles and restrict access to only authorized individuals Define, track, and/or automate sales activities and sales processes Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Online portal through which end users can access the system, manage tasks, or obtain information Share contacts with other applications like Gmail and CRM Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more Track the status over time for a request, process, asset, or transaction Attach digital tags to documents and assets for identification, search, or monitoring purposes Recruiting, tracking, and interviewing candidates and onboarding/training new employees Create, manage and track all task activities and progression Track the status and progress of tasks Create, save, and re-purpose templates for emails, forms, etc. Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Web form that allows users to enter data that is sent and processed for different reasons Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (168) 4.5 Based on 168 reviews ## Pricing Value for money 4.7 (97) Free Trial Basic $80.00 Per User,Per Month Value for money 4.7 (97) 4.7 Based on 97 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (175) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (175) 4.8 Based on 175 reviews ## User reviews Overall rating 4.7 Based on 186 reviews Filter by rating 5(123) 4(54) 3(8) 2(1) 1(0) Mentioned topic Sorted by most recent LS Lauren S. Associate Director, Recruiting Pharmaceuticals ### "Excellent experience with \[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2025 My experience today was quick, easy, and very helpful. My CSM \[sensitive content hidden\] was very sweet, easy to talk to and extremely helpful! She is very knowledgeable about this product which made things much easier! Pros Very user friendly, quick, and efficient. Easy to navigate Cons Nothing I can see that I don't like about Tracker as of yet. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) I started a new position with a new company Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 14, 2025 Thank you so much for taking the time to share your feedback! We’re thrilled to hear that your experience with Tracker has been user-friendly, efficient, and helpful. It's fantastic that our Customer Success Manager made such a positive impression on you – we’re proud to have a team that’s not only knowledgeable but also easy to connect with. We’re also pleased to hear that Tracker has made your transition to a new position smoother. We’re committed to making sure that our platform helps you achieve your goals with ease, and it’s wonderful to know that it’s already making a difference for you. TT Tony T. CEO Staffing and Recruiting ### "Highly recommended!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2025 The overall experience has exceeded our expectations. Not only is the system flexible to our process of sourcing, screening and vetting candidates, but it offers additional capabilities we were unaware of. Of equal importance - we exist in a high paced industry, defined by urgency and heavy competition - and the service and support we’ve received from the entire Tracker RMS team has been very good. Pros It has been about six months since we switched over to Tracker RMS after being on the same CRM/ATS platform for about 15 years. So far, we could not be happier with the service we receive on a routine basis from Noah and Jillian, and the good folks at Tracker. The system offers us far more capability than what we had grown accustomed to with our old system. Cons Some of the fields are baked in and you’re not able to remove them or change them. I would not say this is par for the course. It’s really only a select few you are not able to modify or remove. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reasons for choosing Tracker We created a checklist in advance of doing our platform research, and Tracker RMS checked the most boxes for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HJ Hailey J. admin assistant Construction ### "Tracker has what you need!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2024 Tracker was a great software for managing business from clients to our own employees. We were able to keep track of tasks and follow up with clients on our project status. Pros i liked how easy it was to navigate as well as keeping track of all our projects. Cons Tracker seemed outdated compared to other similar software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EC Erin C. Staffing Specialist Staffing and Recruiting ### "Tracker review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 1, 2023 Pros Being able to access the database via internet Cons Having to save everytime, in case I forget then I lose information Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2023 Many thanks for the review Erin, I'm so pleased you're enjoying Tracker! Regarding your "Con", there is a setting called "Confirm Before Leaving Unsaved Records" that you can enable to help with this. Speak to your super user or our Success team for more details. Thanks again! Andy CEO CC Chrystie C. COO Management Consulting ### "Great Partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2023 Overall, Tracker is a great partner to our company. They continue to work with us and discover ways to work more efficiently. Pros Tracker's willingness to listen and make changes based on our feedback has been great. It truly feels like they are a partner to us and not forcing us to fit into the parameters of their software. Transitioning to a new software after 22 years with the same ATS was nerve wracking, but we never felt like Tracker left our side. Customer service is top notch. Cons With over 20-years of data, not all of our historical info mapped correctly. There was quite a bit of clean-up, but that is due to the 2 different types of softwares. Any major issues were addressed by the Tracker team and they worked with us to figure out how to correct them on the back end. Initially, there were a few items that we weren't thrilled about (hyperlinking, opening separate windows, timing out, etc.), but Tracker addressed these issues quickly and we were able to work through the system faster. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 30, 2023 Thank you so much for your review and feedback, Chrystie! Mathieu V. Onboarding Information Services ### "Great ticketing tool for first IT ticket solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2023 Pros Perfect cost/value ticket tool as a first ticketing tool before moving to the more expensive/feature heavy ones Cons Certain lack of features that have no impact when starting Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Aman K. Researcher Chemicals ### "Streamline Your Work with Tracker Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 5, 2023 Pros I like most about Tracker software include its user-friendly interface, customizable workflows, robust project management features, and real-time collaboration capabilities. Additionally, Tracker's ability to integrate with various tools and platforms, such as GitHub and Slack, makes it a versatile and convenient solution for teams and organizations of all sizes. Cons I have encountered with Tracker software include a steep learning curve for some of its more advanced features, occasional glitches or bugs in the software, and the lack of some features that may be available in other project management tools. I find that the benefits of using Tracker outweigh any potential drawbacks, and the software continues to be a popular choice for teams and organizations looking to streamline their workflows and improve collaboration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2023 Thank you so much for the review and honest feedback! Great to hear, and will certainly share with our teams. Cheers! IE Ines E. Psicóloga educacional Primary/Secondary Education ### "Recrutamento e seleção " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 22, 2023 Pros Um software completo e com diversas funcionalidades que facilitam o processo de seleção de novos colaboradores Cons Limitações de acordo com a licença testada Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Limuel M. Senior Data Analyst Marketing and Advertising ### "The most effective method for recruiting personnel for CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 8, 2023 Pros The assistance function of the system is easy to access and operate. The support provide incredibly fast response times, almost instantaneous. Cons I have no complaints, and I am excited for future enhancement to make it easier to manage data on both applicants and clients. For instance, adding filters in the reporting section would be helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KJ Kristina J. VP, Transformation and Growth Staffing and Recruiting ### "TrackerRMS - A true partner that goes above and beyond" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 2, 2023 Pros Customization, implementation and ongoing support, user experience Cons Different workflows being available based on type of job and/or internal group Alternatives considered [JobDiva](https://www.capterra.com/p/129831/JobDiva/) [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) [SmartSearch](https://www.capterra.com/p/78549/SmartSearch/) Reasons for choosing Tracker Customization, UI and price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/141766/TrackerRMS/reviews/) Popular comparisons [100Hires vs Tracker](https://www.capterra.com/compare/141766-206957/TrackerRMS-vs-100Hires)[CEIPAL ATS vs Tracker](https://www.capterra.com/compare/141766-226634/TrackerRMS-vs-CEIPAL-ATS)[Recruit CRM vs Tracker](https://www.capterra.com/compare/141766-174348/TrackerRMS-vs-Recruit-CRM)[Top Echelon vs Tracker](https://www.capterra.com/compare/84093-141766/Top-Echelon-vs-TrackerRMS)[Recruiterflow vs Tracker](https://www.capterra.com/compare/141766-165636/TrackerRMS-vs-Recruiterflow)[Zoho Recruit vs Tracker](https://www.capterra.com/compare/125768-141766/Zoho-Recruit-vs-TrackerRMS) [ZipRecruiter vs Tracker](https://www.capterra.com/compare/130706-141766/ZipRecruiter-vs-TrackerRMS)[Bullhorn ATS & CRM vs Tracker](https://www.capterra.com/compare/140531-141766/Bullhorn-Recruiting-Software-vs-TrackerRMS)[Crelate vs Tracker](https://www.capterra.com/compare/133064-141766/Crelate-Talent-vs-TrackerRMS)[Indeed for Employers vs Tracker](https://www.capterra.com/compare/141766-161381/TrackerRMS-vs-Indeed)[monday.com vs Tracker](https://www.capterra.com/compare/141766-147657/TrackerRMS-vs-monday-com)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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