# Crossware Email Signature Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Crossware Email Signature the right Email Signature solution for you? Explore 31 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141752/Crossware-Mail-Signature/reviews --- Crossware Email Signature 4.8 (31) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Crossware Email Signature Ease of use 4.3 Customer Service 4.7 ## Pros and Cons in Reviews TC Toby C Business Development ManagerMining & Metals, 11 - 50 employeesUsed the software for: 6-12 months. “Crossware designer is very easy to use, no need to be an IT expert to use the portal, anyone from any team can easily design the signatures.“ January 25, 2024 ## Showing most helpful reviews Showing 1-25 of 31 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ray B. Office 365 Administrator Food & Beverages Used the software for: 2+ years ### "Great product for those wanting more from their mail signatures!" January 25, 2019 5.0 We've used this product both for IBM Notes/Domino as well as Outlook/Office 365. We love it! The Support Staff is second to none! I highly recommend this product to everyone that wants more from their mail signatures. Pros It's flexible and easy to use! It allows our sales team to be able to create marketing programs WITHIN OUR SIGNATURES that tie in to our regular marketing programs and set them up ahead of time! We're able to pull information from our Active Directory so everyone's signature is the same... NO MORE ROGUE SIGNATURE STYLES! Cons It takes a little time to set up, but I think that this is more about Azure AD than about Crossware. Review Source Response from Crossware January 28, 2019 Hi Ray, Many thanks for your kind words - we're glad that you've had a great experience. Let us know if you ever have any suggestions :) Kind regards, Lisa NB Nick B. Operations Construction Used the software for: I used a free trial ### "Successful consistent customizable plain text friendly emails " September 11, 2024 5.0 Very positive, ready to get going. Positive that it will run smoothly. Pros Great Support to help get it up and running Cons nothing at the moment , just started but excited to get going Review Source JM Jarod M. Field Services Engineer Information Technology and Services Used the software for: 2+ years ### "Good product" January 17, 2019 4.0 Really good as it means you don't have to setup a signature for each user. Simply add to a group in Office 365 portal and it works. Pros Good features and clean interface. I like how you can populate signatures with information from user fields. Cons Support is often slow.. no phone Support? Review Source Response from Crossware January 23, 2019 Hi Jarod, Thanks for your feedback. We're sorry to hear that your experience with Support was slow, and I will pass your comments on to the team. Have a great day, Lisa Matthew S. Systems Analyst Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great Product!! Flexible with signatures" January 17, 2019 5.0 Very satisfied! Pros It's flexible and reliable and does what we need it to. We've used it for applying multiple signatures to different groups and individuals. Support is great with helping you troubleshoot the product and working with you to accomplish what you need. Cons The software can be a little challenging at first to figure out where everything is and how it all works together but once you get that down it's powerful. Review Source Response from Crossware January 23, 2019 Hi Matthew, Thanks for taking the time to review us. We appreciate your kind feedback and your ongoing support as a long term Crossware customer :) Kind regards, Lisa VR Verified Reviewer Senior System Engineer Computer Software Used the software for: 2+ years ### "Nice and complete solution to manage email signatures" February 1, 2019 5.0 I've used as user and admin Crossware and I've always appreciated the features. Great product ! Pros Complete and powerful, an awesome solution to be sure to be compliant to the signatures law and to have a corporate identity. If your mail system doesn't have a centralized solution for signature, you have to consider this product. Cons Not super easy to be used. in Domino environment some designer knowledge is required to use the product at the best of his potential. Review Source Response from Crossware February 6, 2019 Hi, Thanks for taking the time to review us :) I've passed your feedback on to the team. Kind regards, Lisa Tania H. Marketing Services Specialist Information Technology and Services Used the software for: 2+ years ### "Excellent software and support" January 28, 2019 5.0 Pros The software is very flexible. There is little that it cannot handle. Cons needed help setting up rules and other complex functions - too difficult to perform this task without support Review Source Response from Crossware January 29, 2019 Hi Tania, Thanks for taking the time to review us. I will pass your feedback on to the team. Kind regards, Lisa Vittorio O. CEO Computer Software Used the software for: 2+ years ### "Elegant and featured email signature centralized system " January 29, 2021 5.0 A trusty forklift that does the menial but important work of guarding brand identity Pros nothing significant to report in several years of daily use. Cons nothing significant to report several years of daily use. Reason for choosing Crossware Email Signature i don't remember it's been many years Review Source Peter C. IT Head, Partnership Member Legal Services Used the software for: 2+ years ### "Office365 Footers done right" January 25, 2019 4.0 We are a business with lots of specialist individual teams, Crossware enables us to have custom headers, footers, campaigns, signatures and disclaimers for all those teams. Pros Flexibility, the rules are very flexible and allow very granular control over footers/headers, campaigns and legal disclaimers. Cons The preview of the final footer is limited, if you have put future date ranges in the rules there is no way to test what happens within that date range until that date range rolls around. Review Source Response from Crossware January 29, 2019 Hi Peter, Thanks for reviewing us! I have passed your feedback on to the team to look in to. Thanks for sharing this. Kind regards, Lisa AN Alex N. IT Network Manager Law Practice Used the software for: 2+ years ### "Great product - Easy to use" March 7, 2019 5.0 I have used Crossware in my current and previous roles. They are always a great professional outfit to deal with and gave us alot of assistance when we moved over to Office 365. I would highly recommend this solution to anyone looking to centrally manage their mail signatures in a professional and easy manor. Pros \- Easy to use - Quick to deploy - Great support available - Great value for money Cons Nothing that I can think of at the moment Review Source VR Verified Reviewer Managing Member Accounting Used the software for: 1-2 years ### "Great product" January 17, 2019 4.0 I feel good knowing that the emails coming out of my office are consistent and project the image I desire as an owner. Pros This product is great for standardized signatures and allows for as much flexibility as you need. Cons The software has a more tricky setup but the website does a great job of walking you through the process. Definately want someone who has a good knowledge of the email software assist with the rollout. Review Source Response from Crossware January 23, 2019 Hi, Thanks for taking the time to review us and sharing your kind feedback. Have a great day :) Kind regards, Lisa aS alain S. system eng Transportation/Trucking/Railroad Used the software for: 1-2 years ### "revieuw biopack" February 12, 2019 5.0 very good , good software stable never had an issue with it Pros Integration with active directory , easy of use Cons some times slow login , but this is depending on the load i guest :) Review Source TC Toby C. Business Development Manager Mining & Metals Used the software for: 6-12 months ### "Great Signature solution" January 25, 2024 5.0 Very pleasant and smooth experience, very easy to use and also very easy to reach out to the Crossware team for any matter, I am very satisfied with using Crossware Mail Signature. Pros Crossware designer is very easy to use, no need to be an IT expert to use the portal, anyone from any team can easily design the signatures. Also, the use of signature blocks and ability to apply custom rules within individual blocks cuts down the number of signatures required. Cons None at this stage. Product does as described. Review Source GM Geordie M. System Admin Civil Engineering Used the software for: 2+ years ### "Multi Platform Signature Consistency" February 11, 2019 5.0 We have been using Crossware for at least 8 years now, both on Domino and Office 365. It just works. It really is a set and forget. Occasionally, our marking people would like an upgrade to the look, so if we can't get it right, Crossware support is there. Our signatures work well on a PC, MAC, iOS and Android devices and screens, giving us consistent presence across all devices. And importantly out of our users hands. Pros Originally used with Domino, it allowed us to mange our users and push a consistent image for our email signatures. We then were able to add season specific messages when relevant. When we moved to Office 365, our templates and signatures ported really easily allowing seamless transition to the new system. Pulling information straight from our AD ensures current and accurate information when updating a users role, or mobile number. Cons NO really an issue, but some of the more complicated rules can be difficult for non-programing people, especially the WYSWYG view when laying out an extra field only if it exists in the AD. I love the feature, just not the implementation. :-) Review Source Response from Crossware February 12, 2019 Hi Geordie, Thanks for taking the time to review us. We appreciate your kind feedback and your ongoing support as a long term Crossware customer :) Kind regards, Lisa OB Olivier B. Responsable Infrastructure & Applications Medical Devices Used the software for: 2+ years ### "The good way to sign all emails" January 25, 2019 5.0 Pros Simple, powerfull, we have used Crossware for IBM Domino, and when we moved to Office 365, it was simple to copy and reuse our signatures. You don't mind if you use OWA, Outlook, Outlook for your smartphone, Exchange Active Sync, all your emails are signed. All your users have the same signature layout, you control the title of the people, the addresses from your Directory and not from users imagination. You push special messages after the signature when you want to who you want. Cons My users are always surprised when they arrive in our company, because the mail they sent is not signed in their "email sent" folder. So, you have to educate them to use the button given by Crossware as an addon in Outlook to verify their signature. Review Source Response from Crossware January 29, 2019 Hi Olivier, Many thanks for taking the time to leave us this feedback. We do offer the ability to see your signatures in Sent Items which may help your user's confusion! Please get in touch with support@crossware.co.nz if you'd like to get this set up :) Kind regards, Lisa JA June A. Executive Assistant Construction Used the software for: 2+ years ### "Good" January 22, 2019 5.0 Pretty good. Once you get the hang of the program you can create some great signature blocks. Pros All emails within our company have the same Signature. It has many different signature options and are user friendly for tech dummies like me. Cons It can take a few trial runs to get your signature block looking right. Also, we arent able to preview it before sending an email. Review Source Response from Crossware January 23, 2019 Hi June, Thanks for taking the time out to review us, we really appreciate it. Sorry to hear that previewing signatures before sending isn't working for you. Could you please get in touch with support@crossware.co.nz and we'll resolve this for you ASAP. Thanks again, Lisa DB Dan B. Analyst Information Technology and Services Used the software for: 2+ years ### "Powerful Email Signature Management for Office 365" January 25, 2019 5.0 Pros I loved that it enabled my customers to manage their email signatures from a central, cloud-hosted location. With no software to install or manage. Signatures are applied both automatically - as they leave the user's mailbox - and consistently across various email clients and devices. Of all the options I reviewed, Crossware had the most powerful signature editing capabilities - with maximum customization. Cons The software a bit difficult to learn at first. Review Source Response from Crossware January 28, 2019 Hi Dan, Thanks for taking the time to review us :) Kind regards, Lisa MG Mike G. Manager, Server and Support Computer Software Used the software for: 2+ years ### "Office365 Signatures" March 27, 2019 4.0 Overall I'm satisfied with the product. We can add signatures to emails without having user intervention. We choose the template and apply it as needed. Pros I like the ability to manage the remotes for users and implementing them without user intervention. We can have multiple signature templates and assign them to users via groups, adding user info provided in AD. Cons Although I like the feature, some users have requested the ability to switch signature templates depending on who they are emailing. Review Source BH Bill H. Manager Information Services Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent Signature Management for On Premise Exchange" January 25, 2019 5.0 Consistency of company image. No need to setup and test signatures per user profile per device. Pros It doesn't matter what platform we use, the signatures are presented as and when we want them. Cons Sent items do not show the initial signature and staff can't see the signature on the message they send meaning they think it isn't working. That being said, the later is a training issue. Review Source Response from Crossware January 29, 2019 Hi Bill, Thanks for taking the time to write a review about our Microsoft Exchange solution. A feature to allow Exchange users to see signatures in Sent Items and in Outlook before sending is on our road-map - thanks for sharing this. Please note is already part of our Office 365 solution in case you have any future migration plans! I'll pass your helpful feedback on to the team. Kind regards, Lisa PS Parth S. Marketing Specialist Marketing and Advertising Used the software for: 6-12 months ### "Great for maintaining branding guidelines " November 12, 2021 5.0 Pros Flexible templates. Our team had issues with following a uniform branding guideline which Crossware helped us with. It's quite easy to administer as well and I do not have to keep pestering the IT department for making changes to the email signature every month. Cons There could be more personalization offerings which to my knowledge is being worked upon. Review Source CN Carl N. VP/Owner Wholesale Used the software for: 2+ years ### "Perfect signature manager for Notes" January 17, 2019 5.0 Company controlled signature. Pros Works with Notes client, webmail or Traveler. Managed from the server. Users can’t change their signature. Cons Learning curve was a little tough, but once we understood how to use. All is ok. Review Source Response from Crossware January 23, 2019 Hi Carl, Thanks for taking the time to review us. We appreciate your kind feedback and your ongoing support as a long term Crossware customer :) Kind regards, Lisa MC Martin C. Senior IT Engineer Marketing and Advertising Used the software for: 2+ years ### "Easy to use signature solution for O365" February 11, 2019 5.0 Great company to work with, sales and support are easy to contact. Pros The demonstration version worked well, and converted to a live version without problem. Cons We originally had a couple of issues with multiple signature, but these were fixed by crossware support. Review Source Response from Crossware February 12, 2019 Hi Martin, Thanks for taking the time to review us! I will pass your kind feedback on to the team. Kind regards, Lisa JC John C. Technical Sales & Support Manager Computer Software Used the software for: 2+ years ### "Must have in an organization" February 13, 2019 5.0 Crossware Mail Signature provides many great features that helps to apply corporate signatures as well as banners and disclaimers. We can create complex rules, like verifying the group membership of a user, writing our own formula or play with the wizard to define in a couple of minutes a nice and professional signature. An Outlook plugin is available to allow end-users to preview their signatures. It's a must have in any organization ! Pros Crossware Mail Signature is very easy to use, available for the 3 majors messaging platforms : Microsoft O365, Exchange and IBM Domino and provide lots of features, like apply a signature only during a specific time frame ! it's a must have ! Cons The software editor is located in New Zealand but a support team is available in the UK. Review Source MP Marcuq P. Managing Partner Computer Software Used the software for: 2+ years ### "One of the must-have-Tools" January 25, 2019 5.0 Excellent: Software & Support. Fast communication. Pros Easy to use. Works as expected. Quick ROI. Cons THERE ARE NO CONS FOR CROSSWARE MAILSIGNATURE. Review Source Response from Crossware January 28, 2019 Hi Marcus, Thanks for taking the time to review us! We're glad that you're having a great experience with Crossware Mail Signature. Let us know if you ever have any suggestions :) Kind regards, Lisa CC Cory C. Systems Admin Consumer Goods Used the software for: 2+ years ### "Very good product" February 17, 2019 5.0 Very good, it works as we intended and is very simple to make changes on the fly. Support is always good too. Pros We run multiple country offices, the ability to create region-specific groups signatures is great. Cons The signature designer could be slightly more polished Review Source JB Josh B. Systems Administrator Pharmaceuticals Used the software for: 1-2 years ### "Great Service with Excellent Functionality" January 23, 2019 5.0 Our business has been able to provide a robust solution for our email signatures. Pros The simplicity of setup made the install and roll out very easy. Cons So of the features require a knowledge of basic programming to complete. Review Source Response from Crossware January 24, 2019 Hi Josh, Thanks for your positive review :) we're glad Crossware Mail Signature is working well for you! Kind regards, Lisa