# Incapsula Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Incapsula Software - reviews, pricing plans, popular comparisons to other Cybersecurity products and more. Source: https://www.capterra.com/p/141126/Incapsula --- # Incapsula Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Incapsula ## What is Incapsula? Incapsula's Load Balancing & Failover service enables organizations to replace their costly appliances with an enterprise-grade cloud-based solution. Based on a global CDN, Incapsulas Load Balancing service offers the functionality required to support a single data center with multiple servers, site failover (for DR scenarios), and Global Server Load Balancing (GSLB). Incapsula provides real-time health monitoring and notifications to ensure that traffic is always routed to a vi ## What is Incapsula used for? [Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Cloud Security](https://www.capterra.com/cloud-security-software/)[Load Balancing](https://www.capterra.com/load-balancing-software/) Top alternative Featured Overall rating Based on 47 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $500 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Incapsula?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.incapsula.com&name=Incapsula) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Incapsula 4.6 (47) VS. [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $500 Per Month Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (46) Ease Of Use 4.5 (1,169) Value For Money 4.0 (22) Value For Money 4.4 (991) Customer Service 4.4 (46) Customer Service 4.5 (917) ## Incapsula alternatives [4.5 (37)](https://www.capterra.com/p/209028/Jamf-Protect/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (284)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [4.7 (1,169)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/) Starting price $396.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [Invicti](https://www.capterra.com/p/171539/Netsparker-Web-Application-Security-Scanner/) [4.7 (26)](https://www.capterra.com/p/171539/Netsparker-Web-Application-Security-Scanner/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171539/Netsparker-Web-Application-Security-Scanner/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Application Security Identify and respond to security threats to developed applications Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Content Caching Temporarily stored data recently accessed in order to improve website performance and reduce load on bandwidth Content Routing Determine the configuration of network traffic between clients and web applications based on the content being sent Data Security Protect sensitive data for digital privacy Incapsula 14 features Application programming interface that allows for integration with other systems/databases Identify and respond to security threats to developed applications Track and manage adherence to policies for any service, product, process, or supplier Temporarily stored data recently accessed in order to improve website performance and reduce load on bandwidth Determine the configuration of network traffic between clients and web applications based on the content being sent Protect sensitive data for digital privacy Protect networks against DDoS (Distributed denial-of-service) attacks Maintenance and upkeep of physical and/or virtual devices Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status Observe and track the demand, usage, progress or quality of a system, product, or user Checking for another server when one is down and all the traffic needs to be routed to another one. Accepting a request from client, forwarding it to a server that can fulfil it, and returning the server's response back to the client Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Features 4.2 (22) 4.2 Based on 22 reviews ## Pricing Value for money 4.0 (22) Free Trial Free Version Basic $500.00 Per Month Value for money 4.0 (22) 4.0 Based on 22 reviews ## Support, customer service and training options Customer Service 4.4 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (46) 4.4 Based on 46 reviews ## User reviews Overall rating 4.6 Based on 47 reviews Filter by rating 5(30) 4(16) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent EG Eldridge G. Operations Director Food & Beverages ### "Protect What's Important! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2020 Having our ideas, goals, data, etc stored within the Incapsula software makes us feel safe and assured. Never have we encountered any threats, glitches, or lost any key information since our company has purchased it. It's the best software for business data I've ever seen in my 20 years. Pros The fact that our data at our establishment is sensitive and private, it's comforting to know that Incapsula is there to keep us safe! Also, being able to store our data within the cloud and being able for the software to find potential vulnerabilities is the amazing part of it. Cons Only con I can think of is that I feel like the interface itself needs a little bit of change to it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kevin H. Marketing Director ### "After a DDoS attack that took us down during our prime holiday season, Incapsula stepped in to help" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 June 26, 2018 Pros Our website was being hit with DDoS attacks during the prime shopping period for holiday, which was majorly affecting our business. After finally determining the cause, we searched for anyone that could help control the traffic to our website and block those attacks. Incapsula stepped in and immediately helped us get back to full strength. The cache feature also help with our Magento based e-commerce website, producing a faster user experience. Cons The pricing is a bit high, but when it comes to security of your website and preventing possibly disasters, you have to decide if that's worth it. After losing a lot of potential income originally, the value to know we are protected is worth it for us, but small businesses may have a hard time justifying the spend. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ryan M. Head of Product Internet ### "Saved the day many times" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2018 Pros We were facing crazy DDOS attacks a couple years ago and after putting incapsula infront of our properties the server cpu usages dropped enormously, I was able to reduce our AWS instance pool size by 3/4 saving a ton of money on AWS bill Cons Price is high. I wish this was a bit cheaper. The price is very high. Generally worth it, but would be happier if it was a few hundred bucks a month cheaper. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PN Paul N. Solution Architect Computer Software ### "Quality with affordable price" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 14, 2017 Topic pretty much nails it. Getting incapsula and protecting your site with it is easy as pie. Works nicely right out of the box. Also has nice extra features like fully featured LB. Pros The ease of use. Cons Reporting could use some work. I would like to see more detailed analysis of attacks and traffic. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Steven T. ### "Incapsula POPs and portal" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 9, 2017 Incapsula's consolidated PoP system greatly speeds up the speed of our sites. It is easy to configure and secure. It does lack a bit in the reporting aspects as well as needing the main landing page to be reworked. Still, it is hands above the competition in its price range. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kok Way L. SysAdmin Online Media ### "No more attack" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 7, 2017 Been constantly crawled and attacked by anonymous before using incapsula. Now longer now. In love with this product. Pros powerful Cons sometimes hard to understand new term Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nir B. ### "Great service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 6, 2017 Incapsula's CDN service is highly recommended. It's robust, uses high-end optimization algorithms and very easy to configure. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK ryotaro k. ### " Bad Bot access decreased" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 3, 2017 I did not like the access of Bat Bot from overseas, but it decreased so much after introduction.It is quite good feeling ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HP Harko P. ### "Intuitive and easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 January 13, 2017 Recently we started using Incapsula mainly to offload static content from our webservers knowing it is offcourse a lof more than a CDN. Immediately we started using other features and are even looking into changing our network architecture due to new possibilites. Some pricing is a bit obfuscated and not all details are immediately clear. Also some options like batch importing a whitelist would be nice Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH KAH HAW T. ### "Peace of mind" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 27, 2016 We have been using Incapsula for a year now, and we are only using it with minimal incap rules and mostly the default setting is more tha sufficient. The free SSL, caching is a value added and we have peace of mind every night knowing our site is protected. Good stuff. Pros Ease of use Cons The GUI sometimes might have bug. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/141126/Incapsula/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)