--- title: "Mitti (by SafetyCulture) Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Mitti (by SafetyCulture) the right Preventive Maintenance solution for you? Explore 356 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/141080/iAuditor/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- Mitti (by SafetyCulture) 4.6 (355) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of Mitti (by SafetyCulture) Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews KR Ken R IT ManagerFood Production, 51 - 200 employeesUsed the software for: 1-2 years. “The platform allows business teams to create and maintain forms without significant development effort, helping organizations achieve quick wins in their digital transformation journey.“ July 31, 2026 AP ALEX J P Reception AdminLogistics and Supply Chain, 51 - 200 employeesUsed the software for: 1-2 years. “One of the main drawbacks with Safety Culture is that it relies heavily on users consistently following the process. If photos, notes, or checklists aren’t completed properly in the iAuditor app, it can lead to delays in approvals or extra admin chasing things up.“ April 23, 2026 RH Ron H Safety CoordinatorConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “The system is user-friendly and allows teams to digitize inspections, audits, and checklists, which significantly improves efficiency compared to traditional paper-based processes.“ April 17, 2026 KR Ken R IT ManagerFood Production, 51 - 200 employeesUsed the software for: 1-2 years. “Permissions are not granular enough to support mature governance programs, separation of duties requirements, or least-privilege access models.“ July 31, 2026 MC Mary C QEHS and ESG Compliance ManagerFacilities Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “It has all the things we need in an app that combines Inspection results documentation and visualisation, Onboarding and Training, Contractor Management and Asset Management.“ April 23, 2026 DO David O Civil EngineerCivil Engineering, 11 - 50 employeesUsed the software for: 1-2 years. “This makes it a bit difficult to control the sequence of images during the inspection process, and adjustments often need to be done later.“ April 24, 2026 AW Adrian W Compliance managerIndustrial Automation, 201 - 500 employeesUsed the software for: More than 2 years. “The platform is intuitive and well suited to frontline use, enabling teams to record accurate information in real time and providing strong visibility and traceability.“ April 15, 2026 JL Joseph L Safety Risk ManagerUtilities, 501 - 1,000 employeesUsed the software for: More than 2 years. “Customization has limits—advanced workflows or highly specific reporting needs can be difficult to configure without workarounds.“ April 23, 2026 ## Showing most helpful reviews Showing 1-25 of 355 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Mecanicien minier Used the software for: 3-5 years ### "Easier checks" October 13, 2026 5.0 Pros Mitti is useful for carrying out checks and quickly reporting an issue directly from the field. I especially like being able to use checklists and add photos to keep a clearer record of what has been checked. Cons With a lot of checks and reports, there can be quite a lot of information to go through, so you need to spend some time organising the follow-up properly. Review Source R Reviewer IT Manager Used the software for: 1-3 years ### "Great for Digital Transformation, Challenging for Enterprise IT Governance" August 3, 2026 2.0 Our overall experience has been positive from an operational perspective but more challenging from an enterprise IT perspective. SafetyCulture helped us move away from paper-based processes and provided operational teams with tools they could adopt quickly. The platform is effective at helping organizations begin their digital transformation journey, especially for inspections, audits, observations, training, and process documentation. As adoption increased, however, we encountered challenges around governance, identity management, employee administration, and long-term scalability. While the user interface is visually appealing, we observed frontline employees struggling to locate assigned training, understand account ownership, and consistently navigate certain day-to-day tasks. These issues became more noticeable in environments with shared devices and large numbers of operational users. Team collaboration features work well for managing actions and sharing information across departments, but the platform often feels optimized for departmental adoption rather than enterprise-wide governance. Frequent feature releases demonstrate active product development, but they can also create additional oversight and change-management requirements for IT teams. I would recommend SafetyCulture to organizations beginning their digital transformation efforts or replacing paper processes. However, organizations with mature enterprise requirements around governance, identity management, security, compliance, employee lifecycle management, and Zero Trust architectures should carefully evaluate whether the platform's administrative capabilities can scale alongside their long-term needs. Pros SafetyCulture was a good starting point for our organization's move from paper-based processes to digital inspections, audits, training, and operational workflows. We were able to standardize processes across multiple locations and give managers better visibility into activities that were previously difficult to track. The platform allows business teams to create and maintain forms without significant development effort, helping organizations achieve quick wins in their digital transformation journey. For companies looking to replace paper processes with a modern digital solution, SafetyCulture can provide value relatively quickly and with minimal technical resources. The user interface is modern and generally easy to navigate for supervisors, managers, and power users, while collaboration features help teams communicate findings, assign actions, and track completion across departments. Cons As our deployment expanded, several limitations became more apparent from an enterprise IT perspective. User provisioning and identity management required more effort than expected, particularly when attempting to integrate the platform into existing lifecycle management processes. Documentation and implementation guidance were sometimes difficult to reconcile with real-world scenarios. Employee management and access governance are areas where the platform struggles. Maintaining visibility into user accounts, controlling access consistently, and enforcing organizational standards can become challenging as environments grow. Permissions are not granular enough to support mature governance programs, separation of duties requirements, or least-privilege access models. Workflow and automation capabilities are also limited compared to more mature enterprise platforms. While simple processes work well, more complex approval chains, escalation paths, and multi-stage reviews often require process compromises or manual intervention. Email notifications can become difficult to manage at scale. Some users receive more notifications than necessary, while others struggle to determine which messages require action. Additional controls around notification management and targeting would improve the user experience. As our deployment expanded, several limitations became more apparent from an enterprise IT perspective. User provisioning and identity management required more effort than expected, particularly when attempting to integrate the platform into existing lifecycle management processes. Documentation and implementation guidance were sometimes difficult to reconcile with real-world scenarios. Employee management and access governance are areas where the platform struggles. Maintaining visibility into user accounts, controlling access consistently, and enforcing organizational standards can become challenging as environments grow. Permissions are not granular enough to support mature governance programs, separation of duties requirements, or least-privilege access models. Workflow and automation capabilities are also limited compared to more mature enterprise platforms. While simple processes work well, more complex approval chains, escalation paths, and multi-stage reviews often require process compromises or manual intervention. Email notifications can become difficult to manage at scale. Some users receive more notifications than necessary, while others struggle to determine which messages require action. Additional controls around notification management and targeting would improve the user experience. Customer support is responsive and professional, but advanced questions involving identity management, integrations, and administrative controls often required significant independent research and testing. We frequently relied on our own investigation to understand limitations and develop workable solutions. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Worth learning " June 1, 2026 4.0 SafetyCulture is primarily utilized in Manufacturing, Construction, Logistics, Healthcare, and Hospitality where on-the-ground compliance and hazard monitoring are critical Pros Multi-Modal Support: Not just for checklists, it now includes built-in micro-training modules, asset tracking, and custom analytics dashboards.Accessibility: Supports offline mode, allowing field workers to complete inspections without an internet connection and sync later. Cons \*\* occasional Bugs:\*\* Minor software glitches and sync issues have been reported by heavy tablet or offline users. Review Source R Reviewer Kitchen Manager Used the software for: 1-3 years ### "okie dokie" May 5, 2026 5.0 Safety Culture shows a lot of capacity for different action items but the dashboard is lacking. Also limited number of log-ins requires us to share credentials = no bueno Pros Safety culture interface has a clear format with bold design that makes it easy to read. The ability to tag in multiple users on same inspection is nice. Cons no flags or color indicators show on dashboard when action items are needing generated. this could easily direct labor where attention is needed without 100 clicks first Review Source R Reviewer EHS Manager Used the software for: 3-5 years ### "Great App to do the correct" April 28, 2026 4.0 Been using Safety Culture for many years and am happy with the app; I would suggest it to new safety personnel to help them learn to create inspections. Pros Easy to communicate with tech support and quick response, and when support is needed. Awesome app to use. Cons Finding new templates when in a rush to create an inspection, while using a phone app it doesn't offer the same as a computer. Review Source R Reviewer Office Manager Used the software for: Less than 1 year ### "Martin Brothers" April 28, 2026 5.0 Very positive as the support team and on boarding help was brilliant and made it easy to get the app up and running Pros Ease of use for editing templates makes any changes needing to be made super intuitive so we can edit as we go Cons The additional cost per user is tough for a business that users fluctuate within the month. We may have 40 guys on site and then the next month 31 Review Source R Reviewer Learning and Development Coordinator Used the software for: Less than 1 year ### "Safety Culture Positive Experience" April 28, 2026 5.0 Positive! It's a very dynamic tool that offers a lot of customisability in a way that's logical and easy to follow. It's been easy to roll out and it offers a lot of potential for it's scope of use. Pros It has a very intuitive user face, it's easy to navigate, the functionality is logical and easy to understand. The inspection tool especially has set the standard for us, it's logic and capabilities are awesome. Cons The back end set up can be a little bit messy, and there are some shortfalls in the assignment functions. There's no way to see someone's progress through a module, no notifications for when an assignment has been submitted, and no indicator when an assignment has been submitted but not yet marked. Review Source R Reviewer principal consultant Used the software for: 3-5 years ### "Consultant" April 28, 2026 3.0 Its been quite good i love the app wish it was cheaper, and i wuld have subscribed for a year. With some improvement it will be so much better Pros The templates are amazing adn you can buikd them out which is absolutely great. The customer service too is fast which i enjoy Cons better navigation around the system it has gotten better though. Where the notes and actions are needs to be improved probably with soem AI genration Review Source DW David W. Head of Training and Development Used the software for: 3-5 years ### "6 Star service, from a 6 star platform! " April 28, 2026 5.0 Everyone has been amazing to deal with, from onboarding, training and even a couple of times i needed to use the chat feature to request help. its been simple easy and everyone is always just so happy to assit. Pros The fact that its simple to use, but has a huge range of features for so many different aspects of business. Cons I feel like we're only scratching the surface of what it can actually do, so it feels like we have an iphone, but we're only using it to make calls, when its capable of even more than we know. Review Source Robert S. EEHA Project manager Used the software for: 3-5 years ### "Electrical Contracting Review " April 28, 2026 5.0 My overall experience with SafetyCulture has been very positive. It is easy to use, saves time during inspections and audits, and helps improve visibility of safety issues across the team. The ability to capture information quickly, assign actions, and keep records organised makes it a practical tool for risk and safety management. It supports a more proactive approach to safety rather than just reacting after problems occur. Pros SafetyCulture saves time and makes safety management much easier to keep on top of. I like how inspections, audits, actions, and reporting can all be managed in one place instead of relying on paper forms or scattered documents. It helps create a stronger safety culture because issues are easier to record, track, and close out. Cons Some setup and template customisation can take a little time at the start, especially if you want the system to match existing site processes. Once it is set up properly, it becomes much easier to use. Review Source ishant S. Operations Executive. Used the software for: Less than 1 year ### "Time-saving solution for inspections and compliance." September 5, 2025 4.0 SafetyCulture has made a big difference to the way we conduct audits and safety checks at DishIs Technologies. Previously, we used paper checklists which were time consuming and this took time in reporting. Inspections are now digital, reports are now auto-generated and they can now track corrective actions in real-time. It has cut down paperwork, saved time and also enabled us to be consistent with the compliance requirements of different projects. Pros I enjoy how simple it is to use and customize SafetyCulture to our audits at DishIs Technologies. Being able to make and use templates, work when out of the office during a site visit and create detailed reports afterwards has saved us a great deal. It equally offers value for money looking by the effectiveness it offers and the customer care team has been fast and responsive whenever we needed answers. Cons Occasionally it takes longer to sync our inspections when we multiple load up various inspections to sync, particularly when our internet connection is slow. It does not support all the advanced features and integrations in the free plans and this may be a constraint to smaller teams. Review Source R Reviewer Safety Manager Used the software for: 3-5 years ### "Change the game with SafetyCulture. " April 16, 2026 5.0 One of the best safety platforms that I have ever use. I have told so many of my other safety professionals about it I feel like I should work for them. Also, I had OSHA consultation here and they were very impressed with it. Pros The ease of use, also there is so many uses for it. This is a game changer for sure!! It just makes everything work better togeather Cons The pro version is just a little expensive, it would be nice if there were a multi seat discount. Other than that... not much. Review Source R Reviewer Sr. Manager Training and Learning Used the software for: 3-5 years ### "Great System for Many Needs " April 17, 2026 3.0 Good experience overall, with some areas of opportunity, as any system has. Looking forward to increasing our system usage in the future when some kinks are ironed out. Pros Love how intuitive it is and user friendly. There is a ton of functionality, including different modules, AI translations for training and templates, as well as scheduling functions. New functions are rolling out quickly and they are very responsive to feedback. Good value for the cost overall. Cons Areas of opportunity would be testing before rolling a function out, we have had issues with a seamless OSHA process, and problems with the onboard function. Customer support has been responsive overall, however, the technical engineering side isn't troubleshooting as quickly as I would have liked to see. Reporting capability for training is little funky and reporting for inspections gets muddy with open text and dependent logic. Review Source R Reviewer Global Director of Risk Management and Compliance Used the software for: 3-5 years ### "The Investment NO Business Should be Operating Without" April 16, 2026 4.0 The customer service and attention to tailoring the system to the business needs is a key point of difference for this product. With over 25 years working with risk management & compliance systems has provided a Pros The product is user friendly completely diverse in terms of being able to incorporate the needs of individual business models with a proven return on investment. The team listen to their customers' needs . Cons There is nothing I least like each time Initially I provided feedback on the analytics capabilities, and the team went straight into development mode to improve on enhancing the feature capabilities. Review Source R Reviewer Regional Manager And Operations Manager Used the software for: 1-3 years ### "Retail & Engineer Company (Trying to Obtain 1 Solid Playform" April 17, 2026 4.0 Overall - 100% Happy, Great product and Implemented Really well, The Team Are always Helpful and Offered Great support Setting us up at the beginning. The Software is easy To learn and There is so Much Helpfull guides and Content to be Found. Pros The Format of Editing Templates - It Feels Smooth and Easy to Use, It allows for Quick Changes and Sense Check of the Questions/Code you have added. The Compliance as whole works Great the Anaylitics give it a real smooth Feel. As a senior Manager its great to manage compliance and Set a clear consistant standard Cons It would be Great if Some Settings Were on a More Overview setting for the Admin. Also approvals is Tough, There needs to be a Way for Quicker and easier approvals to work. It would be Great it we Could Build Larger Safety Culture Models for Example... I have 1 Asset Tab - It would be Great to Be able to Rename the Assets to Vans, Then Add another Assets Tab Called Devices and Be Able to Run Multiple Set ups... Also the Same for the Sites Button... No Idea why i Can View Sites on Phone? And No Idea why we Can Run Multiple Site set ups with different Structures. Rather Departments Based Review Source R Reviewer Senior Evaluator Used the software for: 1-3 years ### "good platform, but scoring and report controls could improve" April 27, 2026 4.0 Overall, SafetyCulture has been good to use. It helps with inspections, audits and keeping records organised. The main things I think could improve are the scoring system, corrective actions, and having better control over internal versus external reports. Being able to create two versions of a report would be very helpful, because it would reduce the risk of internal peer review notes being shown externally by mistake. Pros SafetyCulture is good overall. It helps keep inspections and audits organised, and it is useful having the reports, notes and actions in one place. It makes it easier to keep track of what has been checked and what still needs to be followed up. Cons The scoring could be improved. It works, but it could be more flexible and easier to adjust depending on the type of inspection. Also, there is a high chance of peer review comments showing on a report if a tag or setting is missed. It would be better if we could generate two report versions: one internal version with all the peer review notes, and one external version that is clean and ready to send out. Corrective actions could also be improved. They are useful, but the process for assigning, tracking and closing them could be smoother. Review Source R Reviewer Facility, Maintenance And Compliance Used the software for: 1-3 years ### "iscoverin other features" April 27, 2026 4.0 Mostly a positive experience. but id like to drill deeper and see if it has the ability to house fleet and forklift schedules and adhoc servicing so i can enter km's or dates as to when they are due to be be serviced. i could do the same for equipment and building repairs but i do not know where to starts Pros The Staff credentials features allow me to get a ton of info about all our staff members all in one place in the same format Cons Some times there is some loading and saving lag especially when loading or saving documents. Also the lag if up to an hour when inputting data for it to show against a person is frustrating Review Source R Reviewer Project Manager Used the software for: 3-5 years ### "Great Inspection Platform" April 24, 2026 5.0 Overall experience has been very positive. The price is right, customer service is great, and the inspection results turn out professional Pros The ease of use and it is very user friendly. End results come out looking professional. The price is great. Cons The app could use a few more features that I can only access online. There are some minor bug fixes that need to be done but overall I don't have many complaints. Review Source R Reviewer Sr. Director - North American Safety Used the software for: 1-3 years ### "Thank you SafetyCulture, You Rock!" April 16, 2026 5.0 Love the team that I work with at SafetyCulture. Everytime that I have a question they are there to help me through. Everytime that SafetyCulture rolls out a new feature, I love the way that it fits seamlessly into out safety program. Pros I love how the product is always looking for ways to solve the problems that us field safety people are facing. Could not think of another company that I have every worked with that was always putting their customers first. Cons Nothing at this time. I have not run across anything that I would classify that is a con. Keep up the great work! Review Source SS Stuart S. EHS Manager Used the software for: 1-3 years ### "Horizon Scanning Safety" April 17, 2026 5.0 Very positive, supportive and engaging, its helped the safety team get on with the day to day and reduced the admin burden. Pros The engagement it has given the workforce, in reporting incidents and seeing actionable follow up. it has increased our near miss reporting and actively changes or safety culture. Super easy to use and deploy, our engineering team are now approaching the safety team with "can it do that" questions, to which the answer has been "yes"! We have implemented 5's in all the labs, used it for monthly safety meetings and recently asset management. We like that the tool gets stronger with new features being released monthly. Cons Analytics could be more intuitive, but the tool is getting easier to use, i wish that a limited amount of training could be given to Guest licence holders for onboarding, to keep costs down but on the whole I am very happy with the system. Review Source R Reviewer safety Used the software for: 1-3 years ### "Review of Safety Culture." April 26, 2026 5.0 The SafetyCulture app is an overall strong and effective product because it simplifies how organizations manage safety, audits, and inspections in real-world environments. Its mobile-friendly design makes it easy for supervisors to complete inspections in the field, capture photos, and document issues in real time. The platform supports consistency by standardizing audit criteria while still allowing flexibility for site-specific needs. Automated reporting, trend tracking, and corrective action follow-up improve visibility and accountability. By making audits easier to complete and data easier to understand, SafetyCulture helps shift safety efforts from reactive compliance to proactive continuous improvement and stronger safety engagement. Pros The ability to customize audits and inspections within the SafetyCulture app is a significant advantage because it allows the audit process to reflect our actual operational and safety expectations, rather than relying on generic, one-size-fits-all checklists. When audits are tailored to our specific processes, equipment, and risk areas, they become far more meaningful and effective. Customized inspections reinforce consistency by ensuring every auditor is evaluating the same critical items, aligned with our internal safety standards, 5S expectations, and regulatory requirements. This reduces subjectivity and helps eliminate gaps between “what we expect” and “what gets checked.” From a safety culture standpoint, customization helps shift audits from a compliance exercise to a coaching and accountability tool. Clear, site-specific questions make expectations obvious to supervisors and associates, support better discussions during Toolbox Talks, and drive corrective actions that are relevant and actionable. Cons Developing and building an effective audit or inspection in the SafetyCulture app can be challenging because it requires a deep understanding of site-specific operations, risks, and expectations. Translating real-world processes into clear, measurable inspection questions takes time and careful planning. Audits must strike the right balance between being thorough and remaining practical for supervisors to complete in the field. Poorly structured audits can lead to inconsistent results or box-checking behaviors. Additionally, aligning questions with internal standards, regulatory requirements, and operational realities often requires multiple revisions and stakeholder input before the audit truly adds value and drives meaningful improvement. Assistance in developing these audits and inspections would be where AI could fill the gap. Review Source R Reviewer Facilities Manager Used the software for: 1-3 years ### "Simple, Effective, and Reliable" April 17, 2026 5.0 Overall, a very positive experience—easy to use, with strong inspections and action tracking that improve efficiency. Pros We’ve been using SafetyCulture for a while now, and it’s become a key tool in how we manage day-to-day operations. The inspection function is excellent — it’s very easy to build, customise and roll out checklists and internal audits across teams, which helps ensure consistency and high standards across the board. Being able to complete inspections on mobile devices and attach photos in real time is a big advantage. What really stands out is the action management feature. Assigning actions, tracking progress, and having clear accountability has significantly improved how we close out issues. Nothing gets lost, and follow-ups are much more efficient. Overall, it’s a very practical, user-friendly platform that genuinely helps drive better management of H&S, Environmental and Quality areas and also compliance and continuous improvement. Cons Occasional syncing delays, slow Power BI configuration, and limited reporting customisation. issues. Review Source Jason W. Training and Quality Specialist Used the software for: 3-5 years ### "Great product to use that I highly recommend to anyone!" April 27, 2026 5.0 Great, easy to use tool that will help and aid in any part of a corporation. We can deliver training easily to those in the field. We can gather information and follow trends what are employees are seeing in the field. Its helping meet our safety requirements and tracking items of interest. Pros SafetyCulture is a great program that is very user friendly. It allows for our infield techs to provide relevant information to those who work in the office. The inspections are a great feature that can be used in a variety of ways to meet the company needs. Being able to link emails to designate the way it distributes to correct people is great and efficient. Definitely meets the requirements for our companies ROI. Cons The training templates are simple to use, but they lack creative freedom and allowing for a more personable delivery. They do have interactive elements, but not being able to freely edit and customize can make it a challenge. Review Source R Reviewer Safety Risk Manager Used the software for: 3-5 years ### "Safety Culture Review " April 24, 2026 5.0 Overall, my experience with SafetyCulture has been positive, particularly from an operational and safety management standpoint. The platform is very strong in standardizing inspections and audits. It makes it easy to digitize checklists, ensuring consistency across crews and job sites. This is especially valuable in environments where documentation and compliance are critical, like construction or utilities. The ability to capture photos, notes, and issues in real time helps improve the quality and accuracy of reporting. Pros User-friendly interface – Easy for field crews and supervisors to adopt with minimal training Mobile-first functionality – Works seamlessly in the field (even offline), which is critical for construction environments Customizable inspections & checklists – You can quickly build or modify forms to match SOPs, audits, and client requirements Cons The platform can feel overly complex at first, especially for new users trying to build inspections or workflows. Customization has limits—advanced workflows or highly specific reporting needs can be difficult to configure without workarounds. Review Source CS Coral S. OHS Advisor Used the software for: 1-3 years ### "SafetyCulture has been very positive & Reliable" April 17, 2026 5.0 Overall, my experience with SafetyCulture has been very positive. It’s a reliable and user-friendly platform that makes inspections, reporting, and task management much more efficient. The ability to standardise processes and capture real-time data has really improved visibility and accountability across teams. While there are a few limitations with customisation and pricing tiers, the benefits in productivity and ease of use outweigh the downsides. Pros What I liked most about SafetyCulture is how intuitive and easy it is to use. The interface is clean, which makes creating and completing inspections quick, even for new users. It also streamlines communication by allowing teams to capture issues, assign actions, and track progress all in one place. Overall, it saves time and improves accountability without adding complexity. Cons What I liked least about SafetyCulture is that some advanced features and customisation options can feel limited unless you’re on higher-tier plans. It can also take a bit of time to fully set up templates exactly the way you want, and occasional syncing or loading delays can interrupt the workflow. 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