# CardConnect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CardConnect Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/141024/CardConnect

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# 

 CardConnect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

CardConnect

## What is CardConnect?

CardConnect is a leading provider of payment processing and technology solutions, helping more than 65,000 organizations accept billions of dollars in card transactions each year. With our tokenization and powerful point-to-point encryption, CardConnect provides the best security measures in the payments industry. CardConnect also offers developer-friendly APIs that enable clients to integrate secure payment acceptance into proprietary or third-party applications.

## What is CardConnect used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)

Top alternative

Featured

Overall rating

Based on 51 user reviews

Reviews sentiment

Positive

69%

Neutral

4%

Negative

27%

Starting price

$0.01

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CardConnect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.fiserv.com&name=CardConnect)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CardConnect

3.6 (51)

VS.

[4.6 (3,304)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

$0.01

Per Feature

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (51)

Ease Of Use

4.5 (26,261)

Value For Money

3.4 (50)

Value For Money

4.4 (20,123)

Customer Service

3.2 (50)

Customer Service

4.2 (20,380)

## CardConnect alternatives

[4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (479)](https://www.capterra.com/p/182990/GCPAY/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (103)](https://www.capterra.com/p/10014229/Zil-Money/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (247)](https://www.capterra.com/p/198072/ePayPolicy/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/141024/CardConnect/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Debit/Credit Card Processing

3.3 (19)

73.68% of 19 reviewers that rated this feature as important or highly important

Accept and process credit/debit card transactions

Online Payments

3.2 (18)

77.78% of 18 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

In-Person Payments

3.2 (17)

64.71% of 17 reviewers that rated this feature as important or highly important

Transactions that typically involve face-to-face interactions between the payer and the payee

Data Security

3.4 (16)

75.00% of 16 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

ACH Payment Processing

2.9 (15)

46.67% of 15 reviewers that rated this feature as important or highly important

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Payment Fraud Prevention

3.1 (15)

80.00% of 15 reviewers that rated this feature as important or highly important

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

CardConnect 13 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Application programming interface that allows for integration with other systems/databases

Protect sensitive data for digital privacy

Accept and process credit/debit card transactions

Digitally sign online documents

Transactions that typically involve face-to-face interactions between the payer and the payee

Clients can submit payments via mobile devices

Process payments via multiple modes directly through the application

Accept and process online payment transactions

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Integration with payment gateways to facilitate online transactions

Automated process of charging customers at regular intervals for repeated access or use of a product or service

View and track pertinent metrics to find patterns and gain insights from data

Get Advice

We can help you find the software with the features you need.

Features

3.7 (51)

3.7

Based on 51 reviews

## Pricing

Value for money

3.4 (50)

Basic

$0.01

Per Feature,

Value for money

3.4 (50)

3.4

Based on 50 reviews

## Integrations

[

CardPointe](https://www.capterra.com/p/207548/CardPointe/)[

CoPilot Professional](https://www.capterra.com/p/201387/CoPilot/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.2 (50)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.2 (50)

3.2

Based on 50 reviews

## User reviews

Overall rating

3.6

Based on 51 reviews

Filter by rating

5(23)

4(12)

3(2)

2(1)

1(13)

Mentioned topic

Sorted by most recent

KH

Kirstin H.

Customer service

Veterinary

### "Great product for a busy business "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 24, 2025

Overall i have had a very pleasant experience. Its quick, convenient and generally hassle free. 10/10

Pros

Honeslty? I love the little chime it makes when i complete a transaction. Its also very quick! The tap pay is almost instant.

Cons

It doesnt register a finger very well when trying to sign. I also have issues with the printer in the back of it getting jammed easily.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Alisa S.

Practice Manager

Veterinary

### "CardConnect review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 23, 2025

My overall experience with CardConnect has been good and the agents that they have working for them are friendly and helpful.

Pros

What I like most about CardConnect is how quick and easy it is to use. The platform is straightforward, user-friendly, and simple to navigate.

Cons

What I like the least is that the terminals seem to malfunction a lot. But since we started using them almost 2 years ago, it has gotten better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TH

Tommy H.

Owner

Construction

### "Find anyone else if you can"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 31, 2025

I had a medical emergency that cause me to be out of commission for several months. I have run $100s of thousands of dollars through their system and they were unwilling to consider refunding me the $600+ dollars in fees for not using their system while I was down. I was and actually still am a customer for 6 years. I’m trying to navigate the scam they have setup to keep you from being able to cancel.

Pros

I used them for 6 years because the were connected with my CRM

Cons

Customer service- the system is designed to give you the run around. No one can help with anything. It’s always someone else you need to talk to or something you need to do. The make canceling very difficult on purpose to make you pay fees they charge for not using their service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Royte A.

where we value your investment

Automotive

### "card connect a system for entrepreneurship "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 30, 2025

In general, the service and its payment processing platform are perfect. I think it is a very good alternative for small and large entrepreneurs since your system and finances are secure.

Pros

It is an easy platform to manage your transactions and see the history of each one of them, also the service provided is something to be admired, good customer service and above all experts with the merchants.

Cons

In general, the entire service is excellent. I think that the response time to any type of request could be improved, since the process is usually slow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DP

Dr Paul E R.

Doctor

Alternative Medicine

### "Bad company to deal with! Shame on them."

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 14, 2024

I would rather have a root canal. The mocked me and said that they were sorry that their employees didn't give me the proper instruction on how to cancel a subscription that had no transactions on it.

Pros

Worked like other companies when I used them nothing special.

Cons

They will say "I will cancel you on the phone" but they don't tell you that you have to email them at cancel@cardconnect.com with your detailed info requesting to cancel your subscription. It took me three phone calls to cancel it to find it out!

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Reasons for choosing CardConnect

I moved from Cardconnect to Square because these people are unethical.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BH

Brooke H.

Owner

Health, Wellness and Fitness

### "DO NOT DO BUSINESS"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 30, 2024

HOrrible customer service. No one wants to help with anything. Just transfer you to another person so your on hold for hours at a time

Pros

fast deposits but that is literally the only good I can say

Cons

Had fraud happen on my account and they refunded barely any of my money, then refused to help me anymore. Now are refusing to even cancel my account.

Alternatives considered

[LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)

Reasons for choosing CardConnect

thought they would be good but the customer service was GOD AWFUL!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RL

Ryan L.

CEO

Retail

### "No protection"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 12, 2024

Go with square they protect their customers.

Pros

was supposed to be low card fees and easy to integrate into DMS

Cons

Did a $300 repair, 4 months later they return the money to customer because the customer says they believe they were over charged for the repair...they were fine with it 4 months ago when they came in took their unit signed and swiped.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

they were supposed to be cheaper and have protection from customers scamming small businesses, their fees were higher than they said and they have no customer protection.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MJ

Meg J.

Hospital Administrator

Veterinary

### "Integration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 15, 2024

Cardconnect is easy to use and integrates with our software.

Pros

That it integrates easily with Daysmart Vet

Cons

Of course the fees are hard to take but understandable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CF

Charlotte F.

Office Manager

Veterinary

### "Simple integrated payment system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2024

Our overall experience is decent I'd say

Pros

It's integrated with our medical record software for ease of use

Cons

returns and refunds are quite difficult

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

We switched to have an integrated system

Reasons for choosing CardConnect

We chose CardConnect because it's integrated

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Michael P.

Owner

Media Production

### "The Card Connect are fraud"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 18, 2024

Card Connect has been consistently debiting funds from my bank account since January 2022 without my authorization. Each month, they impose varying fees under the guise of being my designated Merchant Processor. They claim that my business engaged with their sales associate, Ignite Sales Group. However, I want to emphatically state that I never consented to any offer from them, nor did I enter into any form of agreement. Shockingly, they somehow gained access to my bank credentials and proceeded to siphon money from my account without providing any invoices or statements. The total extent of their unauthorized charges exceeds $1500. Attempts to resolve this issue with Card Connect have proven futile. Their customer service system is designed to deflect accountability, with all calls being rerouted to India. After enduring hours of fruitless conversation, no satisfactory resolution is reached. It is abundantly clear that Card Connect and its associates are engaged in fraudulent practices and must be subject to a thorough investigation. I have no doubt that numerous small businesses have fallen victim to similar deceptive tactics, resulting in significant financial losses. I urge others to steer clear of Card Connect and to promptly report any instances of fraud perpetrated by them.

Cons

None , nothing, zero, they are fraud 100%

Switched from

[Albacross](https://www.capterra.com/p/167503/Albacross-Website-Tracking/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/141024/CardConnect/reviews/)

Popular comparisons

[PayPal vs CardConnect](https://www.capterra.com/compare/141024-207944/CardConnect-vs-PayPal)[Venmo vs CardConnect](https://www.capterra.com/compare/141024-222572/CardConnect-vs-Venmo-)

[Stripe vs CardConnect](https://www.capterra.com/compare/123889-141024/Stripe-vs-CardConnect) 

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