# Page 9 | Filevine Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Filevine the right Law Practice Management solution for you? Explore 285 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140815/Filevine/reviews

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Filevine

4.4 (285)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 27th, 2026

# Page 9 - Reviews of Filevine

## Showing most helpful reviews

Showing 201-225 of 285 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JA

Johnna A.  
Legal Assistant  
Legal Services  
Used the software for: 1-2 years

### "Filevine is great!"

March 18, 2021

5.0

It has been great. We can easily manage our client files in this system. It helps me stay organized and keeps me on track. I use Filevine every day.

Pros

I really enjoy using Filevine. It's so easy to use and I have enjoyed being able to customize it.

Cons

I have not found any issues with this software.

Review Source

DC

David C.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Great file management"

April 2, 2021

5.0

The experience is great. FileVine helps us manage are files and day to case handling.

Pros

It helps you manage all of your files and communicate with Clients and colleagues.

Cons

Some phone numbers are starting to delete if they have not been used. Being able to archive or delete a note.

Review Source

LG

Lawrence G.  
attorney  
Law Practice  
Used the software for: Less than 6 months

### "why does it need a title. "

June 7, 2023

2.0

Its convenient for information storage but so far the benefits are outweighed by the cost.

Pros

this survey is too long. I cant think of much that justifie the costs and nickel and diming of the services

Cons

The cost. You need to pay for services that other products provide for free, like training or customer service or tweaks to the set up. The docs feature is wonky. The site can often be slow and freeze when uploading documents.

Reason for choosing Filevine

hype and the sales rep was more friendly

Review Source

TL

Tiffany L.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Amazingly user friendly"

April 27, 2021

5.0

Pros

The product is easy to use and to teach new employees how to use. I like that they listen to feed back and make upgrades based on feed back.

Cons

The filevine edit is complicated to use. If tasks could be copied to related files easier that would be easier.

Review Source

PT

Promise T.  
Legal Assistant  
Legal Services  
Used the software for: 1-2 years

### "AMAZING!"

March 17, 2021

5.0

Love this software makes working at a law firm a breeze.

Pros

The features are just top tier being able to keep everything organized as well as send faxes, emails, and text messages. So advanced, I love it!

Cons

I really don't have anything I dislike at the moment.

Review Source

MG

Michael G.  
Paralegal  
Law Practice  
Used the software for: Less than 6 months

### "comprehensible, friendly, and game-changing. "

June 4, 2018

5.0

Transparency between staff and the man in charge. Easy report system that can be used for almost anything. Just makes life at work easier.

Pros

It's level of customizability alone, in my opinion, makes it a top-notch product. You build it around your needs which adds a level of ownership to it for everyone involved in the integration process. Adds a transparent and honest form of communication between the lawyer and paralegals. Lastly, their training staff was amazing! Staff who was in charge of training me and our staff. They were super friendly and easy to understand. Always reinforced what I didn't understand at first and always had really brilliant ideas and tips on how I could really maximize the software uses for my firm specific needs. 11/10

Cons

I was told "this is something that they're working on" which I believe but our office uses 2013 outlook which unfortunately doesn't sync with Filevine at this point in time but that's by no means a deal breaker.

Review Source

CL

Cassidy L.  
CEO  
Legal Services  
Used the software for: Less than 6 months

### "Filevine"

May 6, 2021

5.0

So far, so good. I am hoping that my DOMO rep reaches out soon.

Pros

I like the customization. Also like the faxing directly from the system.

Cons

Implementation was a long process. Would have preferred instruction on how to customize and edit the software first. Felt like the meetings were sometimes a waste.

Alternatives considered

[Lawcus](https://www.capterra.com/p/143375/Lawcus/)

Reason for choosing Filevine

Reporting

Switched from

[Lawcus](https://www.capterra.com/p/143375/Lawcus/)

Needed more functionality with my system

Review Source

KD

Kayley D.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Just what the industry needed"

March 18, 2021

5.0

Pros

I love how it is all customizable and organized

Cons

Somestimes the system takes awhile to find a client even with the most unique names, I usually have to type almost the entire name at times for it to find the file

Review Source

RS

Robby S.  
Legal Assistant  
Law Practice  
Used the software for: Less than 6 months

### "Great upgrade from previous system"

March 17, 2021

5.0

Great tool for keeping cases organized and providing a smooth work flow.

Pros

Using FileVine has been a huge improvement over the case management programs we used prior to this. Very intuitive, easy to relay information to the appropriate parties, excellent functionality while integrating with outside elements (email, faxing, texting, etc.). Overall, a much smoother day-to-day way to get my job done than with previous systems.

Cons

I wish there was an easier way to associate the files that have signed up from one incident, and to be able to make notes across all of those files (Once I obtain a crash report, it would be nice to only upload it once & have it show up in all the appropriate files, for example).

Review Source

AP

Abigail P.  
Front Desk Receptionist  
Law Practice  
Used the software for: Less than 6 months

### "Would 100% recommend"

April 2, 2024

5.0

Pros

Filevine is super easy to use and is great for daily work. It keeps everything organized while having some complicated and information filled cases.

Cons

There is a few times where Filevine could be slow and take a bit to load but after a quick refresh, it starts to work just fine.

Review Source

Response from Filevine

May 31, 2024

Thank you for leaving your review, Abigail!

BC

Brittny C.  
Director of Operations  
Medical Practice  
Used the software for: 6-12 months

### "Filevine Keeps Our Office On Task!"

November 27, 2019

5.0

Everything has been wonderful so far.

Pros

I love how easy this software is to use.

Cons

There is nothing I don't like about Filevine!

Review Source

Response from Filevine

November 30, 2019

We're so glad you're loving it!

MB

Maria B.  
Paralegal  
Law Practice  
Used the software for: 6-12 months

### "Great Program"

February 26, 2019

5.0

Great Experience. Ease in moving over our data despite that it had to be manual due to issues with our last system; not an issue with Filevine. Customer Service and available learning tools are exceptional and that is what makes this system rise above others.

Pros

Customization Options are great, but the Customer Survey is the best I have ever dealt with in my long career with a variety of systems.

Cons

Needs some additional work on Calendars so that firms have a one stop shop for appointments rather than having to look at Filevine and Office 360 or some other program calendar.

Review Source

JB

Jessica B.  
Legal Assistant  
Law Practice  
Used the software for: 6-12 months

### "Filevine Review "

April 12, 2021

5.0

Pros

Great software and very easy to use. Allows files to stay organized and you can customize it to your liking. FV is always improving and adding new features based on daily feedback. Overall great software and I would recommend it.

Cons

Can sometimes be glitchy but that is understandable with a new software.

Review Source

EE

Ezzy E.  
legal assistant  
Law Practice  
Used the software for: 1-2 years

### "File vine Review "

April 13, 2021

5.0

Enjoy and has great functions

Pros

I like, the team gets to interact with each other and get frequent updates

Cons

too many items in my feed. Unable to upload videos

Review Source

LN

Lena N.  
Law Clerk  
Law Practice  
Used the software for: 1-2 years

### "Review"

April 6, 2021

5.0

I absolutely recommend using it

Pros

My firm uses filevine to interact everyday and leave updates about cases.

Cons

The notifications can get overwhelming at times

Review Source

SC

Sherie C.  
lawyer  
Law Practice  
Used the software for: 1-2 years

### "Review of Filefine March 2020"

March 23, 2020

4.0

Pros

I love the report features and the reminders.

Cons

I dislike how you are not able to print the entire activity page. That is very discouraging.

Review Source

JS

Jennifer S.  
Disbursal Clerk  
Law Practice  
Used the software for: 6-12 months

### "File Vine is GREAT!!!"

March 13, 2017

5.0

File vine is such a great system ! Love that it's so simple to use, anyone can use it was ease. I love that they are so fast and efficient with any customization that are requested . The Projects are made for easy data input and even easier with their project search bar, you can not only search for a project but within a project. Doc generation and Doc storage is also great to have!!! Over all this is just a great software, would definitely recommend to other businesses. P.s. Thank you To the support staff for always helping us out.

Pros

Efficiency Organization

Cons

We did not discover it soon enough.

Review Source

NP

Navid P.  
Consultant  
Legal Services  
Used the software for: 1-2 years

### "Must Need"

November 11, 2019

5.0

Pros

Organized, smooth, allows me to maximize on my goals.

Cons

Cannot think of any at this moment. Need more time to think.

Review Source

Response from Filevine

November 14, 2019

Thanks for the review Navid!

Dany M.  
Intake Specialist  
Law Practice  
Used the software for: Less than 6 months

### "Love FileVine"

March 14, 2017

5.0

We just recently began implementing File Vine into our firm and I have to say it's amazing! It is extremely easy to use and I love the updated features that are available. File Vine is beginning to make things a lot easier around here!

Pros

How easy it is to use.

Cons

I'm not enjoying the calendaring system.

Review Source

LD

Lucinda D.  
Lawyer  
Legal Services  
Used the software for: 1-2 years

### "Garbage"

April 14, 2020

1.0

Garbage

Pros

Nothing nothing nothing. You have a system that doesn't work for Social security attorneys.I really wish you would have told me that when you signed us up. I spent a whole lot of money to help people who don't have any money and you didn't do it for them or for me.

Cons

No support. No support no support.I tried to help Social security claimants who have no money and you sold me a product that doesn't help me do that for them. Sorry you failed.

Review Source

RR

Roxanne R.  
Legal Assistant  
Legal Services  
Used the software for: Less than 6 months

### "Fantastic Filevine"

February 26, 2021

5.0

Pros

Really enjoying the task flows, deadline chains and doc gens. Makes it easy to stay on top of things.

Cons

The billing needs to be more comprehensible. It should not be related to one project. Lead counsel should be able to see someone else's time captured as a whole for all files. Hopefully that is something that can be integrated in the near future.

Reason for choosing Filevine

Was a better fit for this new venture.

Switched from

[GhostPractice](https://www.capterra.com/p/213777/GhostPractice/)[Legal Files](https://www.capterra.com/p/2600/Legal-Files/)[iManage Records Manager](https://www.capterra.com/p/187110/iManage-Records-Manager/)

Started a new job.

Review Source

MC

Margie C.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Filevine Review."

April 23, 2021

5.0

Excellent.

Pros

It is easy to use and to document a file.

Cons

The training was intense and we had to learn fast.

Review Source

AC

Alden C.  
Legal Assistant  
Law Practice  
Used the software for: 6-12 months

### "Filevine: A worthwhile investment"

April 22, 2021

5.0

Pros

It provides a very efficient database structure, with incredible interactive capacity.

Cons

There are a multitude of incredibly helpful features, but I have not been able to find a clear-cut "Help" feature listing out each different feature and its use.

Review Source

PB

Pamela B.  
Accounting  
Law Practice  
Used the software for: Less than 6 months

### "Ok for what you get"

March 29, 2024

4.0

Pros

I like that you can just add an email address for input into matter. Also, nice to be able to just drag documents into matter.

Cons

You are not able to copy items to different matters. Also, not able to delete a note if you put in wrong file.

Review Source

Response from Filevine

April 3, 2024

Thank you so much for your feedback and time, Pamela!

DM

Darren M.  
Owner  
Legal Services  
Used the software for: 6-12 months

### "Good Software"

September 8, 2021

5.0

Pros

I'm happy with Filevine, very user friendly and works well.

Cons

Some glitches or bugs that pop up on Google Chrome at times.

Review Source

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