# Page 5 | Filevine Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Filevine the right Law Practice Management solution for you? Explore 285 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140815/Filevine/reviews --- Filevine 4.4 (285) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Page 5 - Reviews of Filevine ## Showing most helpful reviews Showing 101-125 of 285 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TR Tyler R. Records Clerk Legal Services Used the software for: 6-12 months ### "Overall Positive Impressions, with Room for Improvement" April 2, 2024 4.0 Overall, my experience with Filevine has been very positive. There are some things that I think can be improved, but overall it's a very good program. Pros Secure cloud-based storage of sensitive documents, ability to customize layout and settings, drag-and-drop document upload, the ability to fax documents directly from the page (rather than relying on having to print and manually fax them), and the ability to auto-generate form documents (records request letters, etc.). Cons I wish documents, once saved to file, could be re-ordered manually, rather than just relying on their order of upload as the only way of sorting them within an area of Filevine. Review Source Response from Filevine April 11, 2024 Thank you for your review and feedback, Tyler. We're looking forward to continuing to grow alongside you. AO Alison O. Law Clerk Law Practice Used the software for: 1-2 years ### "Time Saver" March 18, 2021 5.0 Doc+ is still not as functional and userfriendly. The view of documents and folders. It would be very beneficial to have an option to view all of the documents in the folders and subfolders at one time rather than having to click into each subfolder to see what is in it. This process takes up valuable time. Pros This software has made it easy for our team members to track daily tasks and team members activities. This software has also helped us to stream line communication on our files which ultimately saves time for the team and the client Cons I believe Doc plus isn't as functional and easy as it could be. I believe it would be very beneficial to be able to see all the items in docs folders in one view rather than having to click in each individual subfolder Alternatives considered [Primafact](https://www.capterra.com/p/171873/Primafact/) Switched from [Primafact](https://www.capterra.com/p/171873/Primafact/) To streamline programs. However, Primafact, I believe does have a better service for showcasing documents and making edits within the documents. Review Source JC Jesus C. Case Manager Law Practice Used the software for: 2+ years ### "Best case management software! " April 5, 2024 5.0 Pros How easy it makes managing a case and organizing a file Cons I don't have anything bad to say about filevine Review Source Response from Filevine April 10, 2024 Jesus, thank you for your kind review! ME Michael E. Lawyer Law Practice Used the software for: 1-2 years ### "Solo Practioner" April 1, 2024 5.0 Other than a glitch with keeping texting to the case file working for a few months, it has been very easy to use and helpful for my practice. Pros Filevine is very good at managing documents and case flow. Also, being cloud based, it is accessible on my phone when needed. Cons It requires an license fee for more than the number of users I currently have. Reason for choosing Filevine I had previous experience with needles and it had too many outages for my comfort level. Review Source Response from Filevine April 4, 2024 Michael, thank you so much for leaving this feedback. We look forward to continuing to grow alongside you. TO Toni O. Accounting Legal Services Used the software for: 2+ years ### "Amazing product keeping us on track!" April 2, 2024 5.0 Pros I like the customization to our needs, along with the features of setting reminders Cons I really didn't have any issues, however, some coworkers I work with do not like change, so the constant changing of certain features threw them off. Review Source Response from Filevine May 31, 2024 Thank you for leaving your review, Toni! So glad to hear that the product is keeping you on track of your case deadlines and tasks! PB Patrick B. Attorney Legal Services Used the software for: 1-2 years ### "Essential for Our Practice" September 8, 2021 5.0 Pros Filevine combines all of the task management and creation, file note taking, document storage and management into one easily accessible program. The fact that you can access this from any phone or computer is amazing. Keeping track of your clients and your tasks is so much easier and at your fingertips with Filevine. Cons The calendar feature could be broadened and made easier. It feels like an afterthought and we don't really even use it. The deadline chain is clunky and not very versatile. We use it but it could use some updates and improving. Review Source KB Kim B. Office Manager Law Practice Used the software for: 6-12 months ### "My opinion" April 5, 2024 4.0 Pros Fairley easy to use. Training videos were good Cons Information sometimes has to go into multiple spots. I have notice that when putting in a case ID you have to be very specific with capital letters. Review Source Response from Filevine April 10, 2024 Thank you for taking the time to leave your feedback, Kim. SW Scott W. Case Manager Law Practice Used the software for: 1-2 years ### "Scott's opinion of Filevine. Bravo! " April 5, 2024 5.0 In my everyday use of Filevine, I am pleased with the overall functionality for the role I have as a case manager. Pros Intuitive navigation, ease of use. I have been impressed with the GUI. Cons No issues thus far. Filevine meets my needs for everyday tasks. Review Source Response from Filevine April 10, 2024 Thrilled to hear that you're pleased with Filevine's functionality, Scott! Appreciate the review. BG Brian G. Owner attorney Legal Services Used the software for: 2+ years ### "Stay Away from Filevine" October 11, 2021 1.0 Poor Pros There are not many pros that I can recommend other than texting to / from the software. Cons This is a very hard software to use. you MUST have an IT department. Reason for choosing Filevine Recommended to me by a large PI firm owner and by PILMA. Turns out he investigated the product after his recommendation and did NOT purchase it.. Review Source Response from Filevine October 15, 2021 Hi Brian, I am sorry to learn about your dissatisfaction with Filevine. We strive to create products that simplify legal work, but sometimes we learn we are falling short. We value your honest review and are constantly working to better our products and service. If you need to contact us or have anything else, please reach out to reviews@filevine.com. MH Monica H. Immigration Attorney Law Practice Used the software for: Less than 6 months ### "FV Atorney Review" March 28, 2024 5.0 Overall good, pretty intuitive. I like it better. Pros Many features that compartmentalizes the information needed for case management. Cons The Filevine feed is confusing and unorganized. Review Source Response from Filevine April 3, 2024 Thank you so much for taking the time to leave your review, Monica. We're glad to read that you've found benefit in our case management capabilities and find the platform to be intuitive compared to other providers. We appreciate your feedback and look forward to continuing to support you and your firm! JR Judy R. Paralgal Legal Services Used the software for: 1-2 years ### "Great Product" September 9, 2021 5.0 It is great product that offers us the benefit of operating online. Helps with organization and efficiency. We are able to communicate with client professionally as we have their entire file available. Customer support is really awesome. I rely on \[SENSITIVE CONTENT\] and he is so nice and helpful every time. Pros So many features that make our office more productive and efficient. The customer service is so wonderful. Filevine is user friendly and enables us to have two offices working together on clients and are able to see the entire file online. Cons Creating reports is somewhat difficult. I just got introduced to report fusion so that will probably help. Review Source NW Nick W. Attorney Law Practice Used the software for: 6-12 months ### "Great product!" April 2, 2024 5.0 Very good! The integration was fairly seamless. Pros I really am impressed by its integration with other programs, such as Outlook! Cons The amount of features on the left-hand side can be somewhat overwhelming. Review Source Response from Filevine April 3, 2024 Thank you so much for taking the time to leave your thoughtful review, Nick! We're thrilled to read that you found the integration to be seamless and are enjoying the product. We appreciate the feedback and look forward to continuing to support you and your firm moving forward! OE Oscar E. Associate Law Practice Used the software for: 2+ years ### "Best for Legal Case Management" April 3, 2024 5.0 Overall, great software and tool for legal professionals. I highly recommend it. Pros I use Filevine every day. It is very easy to use. I can upload all important case documents and review them at a later date. Don't know what I'd do without it! Cons There are times that Filevine crashes or freezes. It doens't happen regularly, but it's frustrating when it happens. Review Source Response from Filevine April 9, 2024 Thank you for taking the time to leave your feedback, Oscar. RH Robert H. Managing Partner Legal Services Used the software for: Less than 6 months ### "Getting Filevine up and running" September 3, 2021 5.0 Pros we moved from no file system at all to Filevine, and are about 2 weeks in to using the system. so far, our favorite aspect of the software is that we now have almost all case information in front of us when working on a file, from intake through resolution. Cons Implementation was very difficult and time consuming. The software is very customizable, however my experience was that we really didn't know what it was going to look like/function until it went live. We are a few weeks into using it, and there are still many aspects that need to be completed before we can fully use the system. Reason for choosing Filevine We liked the layout of the product and its customizability. Review Source Daniel C. Systems Administrator Legal Services Used the software for: 1-2 years ### "Was exactly the fit we were looking for and seems to constantly be adding new features." February 16, 2018 5.0 Pros The best thing about this product is the fact that it's fully web-based. Gone are the days of needing a beefy back end and/or an SQL server to host the databases. Now all of your data is secure and in the cloud for easy access for attorneys and their staffs. Cons The biggest con with this software was the setup. They sold us on a seamless integration, which is never the truth, with a dedicated handler. To put it plainly, our installation was not pretty. Lots of delays and having to really push to have certain items exported from our former client management system and entered into the proper fields within theirs. Was it worth the headache of making the move, absolutely, however it could have been handled much better in my opinion. Review Source CAM Clarence A. M. Client assignment specialist Law Practice Used the software for: 2+ years ### "Filevine Thoughts" April 2, 2024 5.0 Wonderfully please with filevine. Has also improved over the years. Pros It rarely has outages. Also they keep you informed of new implementations Cons The color theme is bland. Needs to have some more "pop" to it. Review Source Response from Filevine May 31, 2024 Thank you for leaving your review, Clarence! We're excited to continue growing alongside you! ER Eric R. CEO Law Practice Used the software for: 6-12 months ### "Game Changing Software" March 17, 2021 5.0 I used TrialWorks for over 11 years with my prior firm and started my new practice with it. Within a couple months I demoed multiple other case management software's for my personal injury practice. Filevine was by far the most superior out of all of the choices. I am very pleased with the Filevine. Pros The software allows you to have a birds eye view of everything going on in the cases in my office. It also allows me to run excellent reports and manage teams efficiently and effectively. Cons The email integration is not the most ideal, but it has gotten better. Sometimes the document generation is slow. Alternatives considered [8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[Actionstep](https://www.capterra.com/p/139923/Actionstep/)[SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[CaseCloud](https://www.capterra.com/p/115111/AdvoLogix/)[Litify](https://www.capterra.com/p/160393/Litify/) Reason for choosing Filevine Filevine felt the most logical and intuitive and had everything that I needed to run a personal injury practice. Switched from [TrialWorks](https://www.capterra.com/p/2599/TrialWorks/) I wanted a more modern cloud-based software that allowed me to manage a high volume of cases and run reports to make sure the cases were being handled and resolved efficiently and effectively. Review Source LR Lindsay R. Legal Assistant Legal Services Used the software for: 1-2 years ### "Build Your Perfect System" September 13, 2021 4.0 Pros I like that you are able to make changes within Filevine to reflect how you want your company/employees to operate. The software is like building blocks, so there are many different ways to configure your company system. The customer service individuals are also very helpful whenever there are questions or problems with the software. Cons It can be difficult to figure your way through the software by yourself and when first transitioning to the software, the learning process is very time consuming. Review Source SD Scott D. lawyer Law Practice Used the software for: 6-12 months ### "Not ready for prime time" February 8, 2022 2.0 Its as shame because Filevine could truly be great. But they do not seem to focus on meeting their customers needs. Pros Filevine is very customizable. It is very easy to ad documents to the system from outside sources and its reporting capabilities are pretty good. Cons The customer service is useless. They will not talk with you. You have to send them a detailed message and then they eventually respond with a vague response that does not address the problem. Load time to view documents is extremely slow. They refuse to connect with third party PDF software so they can make more money charging you for their clunky PDF software that does not work. Using their document assembly system is cumbersome because they do not have merge fields. It is extremely difficult to customize the system. There is more but there is not enough space to describe all the cons. Reason for choosing Filevine The belief that Filevine would live up to its expectations Review Source JR Jennifer R. Intake Specialist Law Practice Used the software for: Less than 6 months ### "Easier to use than Ad\*\*\*\*\*" April 2, 2024 5.0 I am excited to use Filevine. Happy to have made the upgrade from outdated technology. Pros Flows more easily. Nothing is too hard to find. Cons With daily use, Filevine is easy to use, NO cons. Switched from [Expert Sierra](https://www.capterra.com/p/167910/ADERANT-Expert-Sierra/) time to update from ADERANT TOTAL OFFICE (not an option for previous question) ease of use for future integration Review Source Response from Filevine April 9, 2024 Hi Jennifer, thank you for taking the time to leave your review. We're thrilled to hear that you've benefited from the upgrade and have found the platform to be easy to use! JR Jared R. Managing Partner Used the software for: ### "It is great at its strong points. It's number of strong points are increasing." January 30, 2016 5.0 The PI department in my firm (my department) has used Filevine for about two years now. I think we were one of its first users. My firm also uses Clio. Clio has some real strengths in trust accounting and thinks like that. But Clio doesn't hold a candle to Filevine when it comes to communication. Filevine absolutely shines in the area of communication. That is an area where Clio and other practice managers fail. The Filevine Feed give unparalleled team cooperation and collaboration opportunities. Clio notes and tasks are combersome and my firm kind of ignores that feature. Filevine notes and tasks are the central feature of Filevine (imo) and it shows that the development team built it with team communication as the central goal. It is the only software that my office has ever used where I have been able to convince my staff to consistently take notes on what is happening in the case. I can think of at least four times in the last year where there was a dispute with the court, and insurance company, or a client about what we said or did. We pulled up Filevine, showed them our time-stamped notes and won the day. I also love, love, love the text-to-file feature. We can assign a private texting number to each client. The clients text directly into their case feed where I team can respond in text back. Clients can text pictures to that number, and Filevine will save them to the documents folder. If i am on the go, and I need to get a copy of a client's documents, I will often just take a picture of them and text them to the client's Filevine number. The texting feature means that texts aren't fragmented between different telephones. It means I can monitor communication between my team and my client. It means that we can reduce time-wasting phone calls by answering concise texts when we are ready. Clients really seem to love it. In all fairness, Filevine is still rough in a couple of areas. I have spoken with the developers, and I know that they are working around the clock to bring new functionality and to make existing functionality more elegant. I personally don't mind software that still has room to grow as long as it has a team that is excited about making it grow. I think Clio has that kind of a team too. I know that Filevine does. Anyway, it is worth taking a look at it. I know the Filevine team also spends a lot of time onboarding you with customization for your own firm. It is kind of cool. Review Source CC Chelsea C. Legal Assistant Law Practice Used the software for: 6-12 months ### "Great File System " April 8, 2021 5.0 Filevine has made it much easier and simpler to organize cases and keep up with what phase they are in / recent activity made within the cases. Pros I like the project feed feature most as it helps make it much easier to keep up with the flow and organization of our cases. Cons I don't like the editing PDF feature because it is difficult to use, I usually use Adobe PDF to edit PDFs instead of Filevine. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) My employer found that Filevine would be much easier to use and keep organized. Review Source BB Brian B. Managing Member Law Practice Used the software for: 1-2 years ### "Filevine Review" September 9, 2021 5.0 Pros Task management, customized reports, contacts much improved with latest updates. Cons Feed too cumbersome, Task reminders only show original task in email, not any updates. Also, cannot see who posted the note unless you open it. Activities are not listed in chronological order. Switched from [Time Matters](https://www.capterra.com/p/228265/Time-Matters/) Cloud based solution, ease of use, features., Review Source JW Jerry W. Principal Attorney Law Practice Used the software for: 1-2 years ### "Functional and Reliable" May 4, 2021 5.0 The system has been very beneficial for our purposes. We have not fully implemented and utilized the billing and settlement features. Pros The Filevine Software was integrated into our law practice with all the modifications we needed. It provides features that allow us to maintain all our client information in one system with designated users. This software even allows us to fax, text and receive messages from clients, providers and others through our mailroom feature. It is truly an innovative expandable package with good technical support for any purpose. Cons Integration into our business was an extended process requiring our personal involvement. The least likeable feature thus far is the import of external files from outside the system. Reason for choosing Filevine Gat reviews by other attorneys. Switched from [8am MyCase](https://www.capterra.com/p/115613/MyCase/) We needed a more rigorous and individualized system. Review Source KD Kimia D. Paralegal Law Practice Used the software for: Less than 6 months ### "Super easy software to use! " March 28, 2024 5.0 Pros What I like most about filevine is the ease of use. It's very easy to navigate client files as well as customize tabs to your own liking. Cons At this moment there isnt anything that I do not like about Filevine. Review Source Response from Filevine April 3, 2024 Thank you so much for taking the time to leave your thoughtful review, Kimia! We're glad to read that you've found our platform to be easy to use and customizable. We appreciate your feedback and look forward to continuing to support you and your firm! Talk to a Capterra advisor for free and get results within 15 minutes.