# Page 4 | Filevine Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Filevine the right Law Practice Management solution for you? Explore 285 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140815/Filevine/reviews --- Filevine 4.4 (285) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Page 4 - Reviews of Filevine ## Showing most helpful reviews Showing 76-100 of 285 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TK Tom K. Owner Legal Services Used the software for: 2+ years ### "If you have at least a little tech savvy, Filevine is the best" February 26, 2021 5.0 I love the product. Period. Pros The ready customizability of key features of the platform (database structure, document generation, reporting, deadline and calendar management, and so on) can really, really compound your team's efforts and reduce errors by forcing folks to do things the right way every time. Cons There are plenty of features that could use one or two little tweaks that would make things easier or better for my use case, but nothing that makes me grind my teeth on a regular basis. The one thing that I wish was consistently better is user-support related to the API. The general customer support and how-to articles are fantastic. The API documentation is OK, and the team is knowledgeable, but it can be hard to get them because, I assume, they are quite busy. Alternatives considered [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[8am MyCase](https://www.capterra.com/p/115613/MyCase/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Lawmatics](https://www.capterra.com/p/177717/Lawmatics/) Reason for choosing Filevine I had experience with Salesforce -- to expensive and clunky; too hard to manipulate and customize. MyCase is just not great for litigation. Lawmatics does nothing that you can't do with Zapier, Filevine, and a few other cheap tools. PracticePanther is intriguing, but still a little behind in features, in my view. Review Source TM Timothy M. Office Services Specialist Legal Services Used the software for: 1-2 years ### "Cutting edge document management software" April 9, 2021 4.0 It's been much easier to save docs, store docs, and also retrieve files thru the search engine. The activity feed is a must have feature and is simple to add. I also love the ability to hashtag certain docs with passwords such as for medical records and the various views you can see docs in (one page, side by side, etc.) Our overall experience has been excellent, looking forward to continuing improvements and continuing to master the software. Pros The product was easy to use and was installed and integrated with the assistance of our IT professional. The features I find most impactful are the search capabilities between individual client folders, the ability to see multiples calendars at once without overlapping. I also love the activity feed to post and get up to date on the latest events in every case without having to search endless folders and screens. I could go on and on but it's also very simple to upload docs as it's a simple drag and drop from anywhere on your PC directly into the specific client folder you need. Cons The one thing I continually don't like is when I open a client folder, I'm unable to sort the documents in date order. At times, I need to go back to a certain date and the docs don't sort in that fashion or stay in any sort of order. I like how the docs tend to group by how you name them, but would love to see a date sort added. Review Source LL Lola L. Paralegal Legal Services Used the software for: 6-12 months ### "Great System " April 5, 2024 5.0 Pros it is very user friendly and easy to use. Cons there is not much that I don't like about it. Review Source Response from Filevine April 24, 2024 Thank you for leaving your review, Lola! DC Deborah C. Litigation Paralegal Law Practice Used the software for: 2+ years ### "Great Software for Case Management" September 9, 2021 5.0 Overall, I think Filevine is a great program. I love handling files digitally. I have worked with other programs and this is by far my favorite. I think since we started using Filevine that our cases are moving more smoothly. Pros There are several features I like about Filevine. First, I really like the daily feed which tells me what is due, who is working on the tasks, and if the tasks is accomplished. Secondly, I like the ability to pull up a case and see exactly what is going on. The activity feed is awesome. I like being able to get a complete view of the medical expenses and providers. Cons I wish the system captured injuries differently. I would like to see a tab just for injuries which would allow for notes from dr's records, client communication, etc. Also I would like to see a "planning" tab which would allow the attorney and paralegal to indicate plans for handling the case and the client. Review Source AS Amy S. Attorney Law Practice Used the software for: 1-2 years ### "Filevine Cuts My Time in Half" April 5, 2024 4.0 Pros Love Filevine. I could not manage my legal docket without it. Customer Support is great - quick and knowledgeable. Cons Wish we could link related cases. 3 people in same accident Review Source Response from Filevine April 10, 2024 Thank you for your support and feedback, Amy! We're thrilled to hear that our customer support has been beneficial and Filevine has helped to cut your time in half! RP Randy P. Case Manager/Integrator Legal Services Used the software for: 1-2 years ### "Great Product that Continues to Give" March 18, 2021 5.0 My overall experience is great. I do wish that there was more available support. Pros I handled the development for our PI department and I found the support page and the training sessions that you can sign up for were very specific in what they were teaching and were very helpful. When it came to launching and training my staff, I found it a lot easier than expected. Cons I don't like that we are not told when there is a bug that your team is working out. For example, fax and email attachments were not going into our folders from the feed. When we reached out to report the issue, they were already aware of it and working on it. Meanwhile, we had no idea how long it had been an issue so we had to go back thru the activity feed of all our projects to make sure everything was moved over to the folders bc we were following up on items that were already received but we didn't realize. Had we known as soon as your team did, we could handled it differently and paid more attention. It would be nice to announce when a bug or issue is found so we can let our team know and adjust accordingly. We also spend a lot of time researching issues before calling support to make sure it is not something in house just to find out it is not. A lot of wasted time spent. Review Source RL Ramon L. Office manager Legal Services Used the software for: 2+ years ### "File one for a Law Firm" February 10, 2023 5.0 Overall Filevine has been amazing in being able to manage our clients cases. The fact other software integrates into filevine it makes it a one stop shop for our employees. Pros Case management is smooth with Fevine, being able to make Filevine do whatever we want makes projects and case management easy Cons Sometimes the system lags when filevine does updates and we don’t get an alert. Review Source LR Lee R. Attorney Law Practice Used the software for: Less than 6 months ### "Big Fan of Filevine" March 29, 2024 5.0 Pros The case-specific email tracking link is a lifesaver. Cons The report building is challenging and has prevented me from using it to its fullest potential. Alternatives considered [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[Clio](https://www.capterra.com/p/105428/Clio/) Switched from [CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/) Filevine was a more cutting edge product and the case-specific email tracking link was a huge selling point. Review Source Response from Filevine April 3, 2024 Thank you so much for taking the time to leave your thoughtful review, Lee. We're thrilled that you chose Filevine and find its features to be cutting-edge. We appreciate your feedback and look forward to continuing to grow alongside you and your firm. BH Ben H. Attorney Law Practice Used the software for: 2+ years ### "I love Filevine!" December 14, 2023 5.0 My overall experience with the system is fantastic and it's helped our firm become light years more efficient than my previous firm. Pros I love the organization of case notes, text to client, emails to and from the file, organization of meds, doc gen of pleadings and discovery, and much more. Cons It takes some time to customize it to your specific firm needs. Reason for choosing Filevine I liked the added features and the look of the interface. Review Source LC Laura C. Shareholder Law Practice Used the software for: Less than 6 months ### "Practicing Law for 24 Years, but 1st Time with Filevine, & I Love It!" March 28, 2024 5.0 I love Filevine. As the title of my review says, I have been practicing law for 24 year and have used MANY types of document and case management software. Filevine is by far the easiest and most user friendly. Pros Extremely user friendly, easy to navigate, easy to search Cons Just the fact that I do not believe I have been taught all that I can do with it. I had trouble figuring out how to save and replace documents, but I now know. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) I changed law firms, and my new firm uses it. Review Source Response from Filevine April 3, 2024 Thank you so much for taking the time to leave your thoughtful review, Laura! We are thrilled to hear that you love Filevine and find it to be user-friendly compared to the other case and document management software you've used. Thank you so much again. KM Kristine M. Paralegal Legal Services Used the software for: 6-12 months ### "Helpful in my daily tasks" March 28, 2024 5.0 Pros It is easy to access, very organized and super beneficial to me in completing my daily tasks. Cons Sometimes it can be confusing to access certain things in the program Review Source Response from Filevine April 3, 2024 Thank you so much for taking the time to leave your review, Kristine! We're thrilled to read that you've found it to be user-friendly and beneficial for your task management and organization. We look forward to continuing to support you and your firm! MT Michael T. Partner Legal Services Used the software for: Less than 6 months ### "Horrible Waste of Money" February 14, 2020 1.0 See above. The entire experience was awful. Pros The option to turn on a texting feature for a matter was nice. Of course, the text would end up in a spot of the file that was unhelpful. Cons My experience with Filevine has been atrocious. It started with what can only be described as deliberate misrepresentations during the sales process. They do a demo of a product and then you get your product and it's nothing like what they promised. Here's a glaring example: I go into the system to start keeping time and send out invoices and I can't get into the billing section. When I report the problem, I'm told that billing isn't available because it's in beta mode. So...I can't use the system for one of the key functions. They say that it integrates with email, but that just means you have to cc the file on everything and then you can't even move the documents around in the system. You have download and upload documents if you want them in different sections of the client matter. I was told it integrates easily with Lawpay. Nope. You have to pay a third-party vendor to get it to integrate. Perhaps worst of all, they get you to spend a lot of money on a "training" that they claim sets them apart from all other companies. Well, my team did the full day of training and the "trainer" could barely answer any questions and admitted he wasn't even a trainer. So in addition to wasting all the money we spent on training, we wasted a full day of work. They are unresponsive to these concerns, with their standard response being that we should just do more training. The system is clumsy and the customer service is awful. I would warn any and every firm against using Filevine an Review Source Response from Filevine February 19, 2020 Hi Michael, Filevine is invested in long term partnerships. Communication is important and it appears that the understanding between the parties was not clear. We do want to take the opportunity to address your concerns. I am aware of the Training you are referring to and it is not the full training our clients receive, rest assured we are happy to ensure that happens at your convenience. As for the functionality of our billing, and email features, we have some exciting releases in the near future and are continuing to release advancements. We would encourage a conversation and the opportunity to make things right. Thank you for your feedback, it helps us improve our communications and the future experience of our clients. EY Eric Y. Attorney Law Practice Used the software for: 6-12 months ### "Customizable & Headache Free" March 12, 2020 5.0 I discovered Filevine after using two other case management programs. The first one I tried was fine, but it was too generic for my law practice. The second one I tried was more tailored to my area of law, but it was a headache to learn and lacked any ability to customize the program to work the way I like to work. Enter Filevine. Filevine lets users tailor the program to have features that users want instead of delivering static features that force users to adjuster their workflows to suit the software. The program is easy to use, has a pleasing interface, and the onboarding experience is awesome. I was guided step-by-step through the program so that when I was set loose with the program, I could hit the ground running. Pros The ability to customize the program so that it works the way you work. Cons The details I would change are very minor. Alternatives considered [Smokeball](https://www.capterra.com/p/133656/Smokeball/) Reason for choosing Filevine I liked the look and feel of Filevine over Smokeball, and the customization capability that Filevine offered is what I was really looking for. I wanted a program that allowed me set up my intake process the way I like it to be, my folder hierarchy the way I like it to be, my deadlines how I want them, etc., etc. Only Filevine offered that. Review Source Response from Filevine March 13, 2020 Thanks for the review Eric! Filevine is all about giving you the ability to run your practice the way that you've envisioned. Happy to hear that you're loving it! DS Daniel S. Records Supervisor Law Practice Used the software for: 1-2 years ### "Filevine has optimal case management and document storage" April 2, 2024 5.0 Filevine is fast and reliable, and flexible enough to organize non-case projects and committee processes. Pros Filevine is easy to use, continually adds any tools needed, and I've never encountered any problems retrieving case documents or managing case organization. Cons I didn't encounter anything that caused any problems, so no complaints. Switched from [iManage Records Manager](https://www.capterra.com/p/187110/iManage-Records-Manager/) iManage was cumbersome and too expensive for what it provided. Review Source Response from Filevine April 3, 2024 Thank you so much for taking the time to leave your thoughtful review, Daniel! We're so glad that you have found Filevine to be easy to use, reliable and flexible, especially compared to previous software. We appreciate the feedback and look forward to continuing to support you and your firm moving forward! NB Nohl B. Attorney / Shareholder Law Practice Used the software for: 1-2 years ### "Takes Your Solo Practice to the Next Level" March 2, 2019 5.0 With Filevine's help, I've been able to increase three-fold the number of active cases I feel comfortable handling. It's a great product, with a great support team. I would highly recommend it to everyone, especially if you already have a billing program you like and don't want to change. Pros This software adapts to the way you practice law. You don't organize your cases the way a vendor tells you to, you do it your way. You use your own, trusted, time-tested checklists and processes. But Filevine takes what you have built over your career to the next level by allowing you to streamline intake, and standard tasks you do in every case. The best way I can put is I don't need to cut-and-pate any more. I just click a button and I'm ready to serve standard sets of discovery. I don't need guess whether we ordered a court reporter for a deposition. There's a "Yes" or "No" button that says we did or didn't. I don't even need to manually check when we last did something on a case--I just click a button and a report tells me when the last activity occurred. Cons The set-up time is significant, especially if you are particular about the way things need to look and feel. But that's to be expected for something you can customize from the ground up. Outlook integration could be better, but it has improved since I've come on board. All signs indicate it's going to continue to get better. Review Source RS Ryan S. Owner Legal Services Used the software for: 2+ years ### "Filevine Review" September 17, 2021 5.0 Great. We have greatly increased efficiency and client communication. It is helping us grow and we have seen a definite increase in revenue. Pros I like the flexibility and customizability of Filevine. We have developed tabs and taskflows for several different practice areas that each require unique processes. Filevine is easily customizable and it is intuitive to develop on your own once you get a feel for the basic functions. I also like the texting feature. It enhances our client communication. Cons I wish it had mirror fields so that we could enter the information in one static tab and have the other tabs refer back to that information without having to reenter it multiple times. Reason for choosing Filevine It worked better for a PI practice. Switched from [Clio](https://www.capterra.com/p/105428/Clio/) Better functionality and more readily customizable. Review Source DD Douglas D. Attorney Legal Services Used the software for: 1-2 years ### "life saver" March 28, 2024 5.0 I have really enjoyed using Filevine. We previously used Clio and Netdocs. Filevine runs circles around them. Pros Filevine greatly improves my teams productivity and ability to serve our clients. Cons A product is only as good as you are willing to learn and utilize it as a team. Switched from [Clio](https://www.capterra.com/p/105428/Clio/) Looking for more efficiency that was needed to serve our clients. Review Source Response from Filevine April 3, 2024 Thank you so much for taking the time to leave your review, Douglas. We're so glad to read that you've enjoyed Filevine and found it to enhance your team's productivity and client support! We look forward to continuing to support you and your firm! PL Patrica L. Negotiator Legal Services Used the software for: 2+ years ### "Functual and ease " April 5, 2024 5.0 I would highly recommend the product in the industry. Pros What I like most about file vine is the ease of being able to stay on tasks with reminders and very well designed to assist with organization of your cases. Cons There are days that it runs a bit slow. Review Source Response from Filevine April 10, 2024 Thank you so much for the recommendation, Patrica! LB Laura B. Legal assistant Legal Services Used the software for: 2+ years ### "Love Filevine" April 2, 2024 5.0 Pros Flexibility and user friendliness are my favorite features. Cons Nothing. We have had no issues with this product. Review Source Response from Filevine April 3, 2024 Thank you so much for your review, Laura! We're so glad to hear that you're enjoying Filevine and find the platform to be flexible and user-friendly. We look forward to continuing to support you! AV Aneta V. Law Clerk Legal Services Used the software for: 2+ years ### "Continued Happy Customer" March 19, 2026 5.0 Overall, I am a very happy user, it's always my go to! It stores all of the important dates, documents etc. Pros It has a new wonderful feature of LOIS and it's been phenomenal. It has saved me tremendous amout of time. Cons Currently, I can't say there isn't anything I don't like. I do wish that the activity feed could be a little upgraded. Review Source CL Christine L. Case Negotiator Legal Services Used the software for: 2+ years ### "Legal Use of Filevine " March 28, 2024 5.0 It has been excellent. Easy to use and get used to. Pros The ease of use of the program is so easy to lean and get used to. I came from the claims world where I have used several different case documentation programs and Filevine has been awesome! Cons Nothing it was an easy program to use. I like the fact I can set tasks as diary follow up. Review Source Response from Filevine April 3, 2024 Thank you so much for taking the time to leave your thoughtful review, Christine! We're so glad to read that you've found our platform to be easy to use and lean on compared to past software. We appreciate the feedback and are grateful for the opportunity to support you and your firm! KI Kimberly I. Litigation Paralegal/office mgr Legal Services Used the software for: 2+ years ### "Love Using Filevine" April 1, 2021 5.0 Overall experience with Filevine has been amazing! Everyone in the office seems to love it and it works very smoothly with what we use it for! Pros The integration of this product was a bit agitating because it was hard to implement Time Matters documentation into Filevine. Once it was finally complete, however, it has worked like a charm. The Filevine team were also very understanding to our specific dilemma and did what they could to pull all the data we needed from Time Matters. Cons I wish it were easier to do the templates. I just don't have the time to enter all the codes needed and honestly don't fully understand how to do it, so it's a bit difficult. Alternatives considered [TrialWorks](https://www.capterra.com/p/2599/TrialWorks/) Reason for choosing Filevine Trialworks seemed too much like Time Matters and we wanted away from that. Review Source Ryan M. Founder / Attorney Law Practice Used the software for: 6-12 months ### "Filevine is the backbone of our practice. " November 14, 2017 5.0 I get the ability to move my cases quickly and in a way that produces repeatable results. There is a huge increase in our efficiency and organization. Pros Filevine's feed is deceptively simple. It looks a ton like Facebook. But that's part of the genius. We had trouble getting our team to use other case management software. They would take notes in various programs. But they have all taken to Filevine. The ability to send texts to clients from the feed is game changing for us. We love the document automation and workflows. We recently connected Filevine with Domo to give us best in class automated visual reports for our KPIs. We enjoy the ability to share tabs with our clients, experts, and referring counsel. Filevine allows us to scale our processes. We are very satisfied. Customer support is first rate. I used Clio for almost 6 years. Cons Sometimes data has to be entered multiple times in various fields - like birthdates. This is a small annoyance. I do wish that Filevine had an intake tab that functioned like Lexicata to allow our clients to enter in some of their information without us. Review Source GW Ginny W. Attorney Legal Services Used the software for: Less than 6 months ### "BUYER BEWARE - FALSE, MISLEADING STATEMENTS TO GET CUSTOMER TO PAY & SIGN FOR 3 YEARS" February 26, 2020 1.0 We had a terrible experience with Filevine. The representatives are outright dishonest and lying to the customer just to make the sale. After countless hours of training we were told their forms software was a link to a California Judicial Council forms website. We were going to use the software for forms and billing. We tried to terminate the contract during the training phase within the first few months because the software is significantly deficient and Filevine had outright misrepresented its capabilities. They refused to terminate the contract initially and then agreed to terminate contract but kept our money. Pros Billing software was easy to use. Customer service was good until a conflict arose due to Filevine's major misrepresentations to get us to sign contract based on false statements. Their demeanor changed once contract termination was requested based upon their fraudulent conduct. Cons Does not have promised forms software which was one of the primary reasons we signed the contract. Alternatives considered [MerusCase](https://www.capterra.com/p/139979/MerusCase/) Reason for choosing Filevine We did not choose Filevine after paying $2,600. Filevine refuses to refund the money and pointed our firm to its arbitration clause which was incorporated by reference into the sales contract and actually sits on their website. They have an arbitration clause that forces the buyer into arbitration under Utah Laws in Utah. We were duped by Filevine. Filevine is a dishonest company trying to sign the buyer by any means necessary. Review Source Response from Filevine March 3, 2020 We are sorry to hear that your experience with Filevine did not meet your expectations. We do our best to inform our clients and provide them with information to make the best decision for their firm in their purchase. We do wish to reach an amicable solution and continue to stand ready to work through this. KB Krista B. Intake Manager Law Practice Used the software for: 2+ years ### "Filevine - The perfect "virtual" Case File " September 7, 2022 5.0 Very satisfied. Pros So easy to navigate throughout. VERY customizable per legal field. Integrates wonderfully between other legal platforms. Cons Updates are often hard to adjust to after we conform our process and procedures around the features of Filevine. Reason for choosing Filevine Cost effective. Integration & training set up offered. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.