# Page 3 | Filevine Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Filevine the right Law Practice Management solution for you? Explore 285 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140815/Filevine/reviews --- Filevine 4.4 (285) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Page 3 - Reviews of Filevine ## Showing most helpful reviews Showing 51-75 of 285 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CD Christina D. Director of Operations Legal Services Used the software for: Less than 6 months ### "Filevine Feedback" September 9, 2021 3.0 It is a big step up from where we were but Filevine has a lot of work to do with making the system work for a large firm. It seems like many major things are geared towards smaller firms mainly reporting and permissions levels and features offered to firms that handle litigation. EX Deadline chains and calendaring need ALOT of work. Notifications are overwhelming because you can't limit them by users. System Admins should have access to everyone's account. Large firms should be given a Project Lead consistent with the needs of the customer. An accurate project outline/Agenda was never provided and were never given the proper training or guidance as to the most effective way to customize the sections to our needs which caused significant delays and forced us many times to redo an entire section. There were too many teams, too much switching of people helping us and we were unable to rely on one person. \[SENSITIVE CONTENT\] is awesome. Everything changed for the better when she was assigned to our account. She deserves to be recognized as she came into a huge mess left by a former teammate and managed to get it done! Thank you \[SENSITIVE CONTENT\] Pros Activity Section, communication with the firm, texting from each project, customization. Cons Templates are limited, Admin status is not ala carte, everyone has access to all reports, I have to use multiple reports to get information I need when I should be able to get everything on one report, doesn't support older document imports, doesn't support latest greatest iphone file types for photos, videos types from municipalities for PI are not supported, there isn't a button to create a simple envelope on the contact card, automation is clunky and slow, the backend of Filevine is very very slow to create reports, add or delete things, calendaring system is lacking, deadline chains have to be triggered one by one, if one simple field gets changed all the templates break, can run reports by role, no ability to notify more than one person on a file at the same time, can't pin important things to activity feed unless you are an admin, inability to insert different signatures into different documents, inability to have an individual fax number per user, inability to have a mailroom per user in FV, PDF editor not compatible with faxing or printing everything is blurry, using org groups for calendaring, drag and drop in customs editor instead of entering line numbers, role criteria in user list report, mass updating needs more flexibility especially at migration time into FV from an existing system, ability to email from the system without using a sharelink many companies do not accept them for security reasons, better compressing tools for large combined docs - ex Adobe pro Reason for choosing Filevine Customization, speed, and we were really lead to believe it would perform for a larger company. We quickly found out there are many limitations for bigger companies. See above. Review Source Response from Filevine September 13, 2021 Hi Christina, thank you so much for the feedback. At Filevine, we strive to create products that simplify legal work, but sometimes we learn we are falling short. We appreciate your honest review and will take the feedback into consideration for future product development and updates. If you would like to discuss this issue further, feel free to reach out to our team at reviews@filevine.com. kW katherine W. attorney Law Practice Used the software for: Less than 6 months ### "Caution! Watch for undisclosed glitches, especially with DocsPlus." September 8, 2022 2.0 One of primary reasons we chose this program over others was because the add-ons Docs Plus and Vine Sign would replace Adobe. It was a little more expensive to do this, but the convenience of doing everything within one program and having it automatically save to the client's file seemed to be worth the added expense. However, it has not worked that way and now we are paying for both. Most notably, DocsPlus does not correctly convert Word documents to pdf, the editing feature is lousy, and it bates stamped our documents correctly on some pages, but upside down an in the wrong place on others. I have asked for a refund for this portion of the program because it is useless, but FileVine claims that it is somehow my fault that these features do not work. They have yet to show me what I am supposedly doing wrong. In the last meeting with the account manager, we had to tell him how to open a locked document and which icon to click on for editing. I have demanded arbitration over this issue, but they still have not responded. VineSign is useable, but it does not date/time stamp the signature-it only puts a header on the first page of the document. As a result of these deficiencies, we have to convert and manipulate pdf documents using Adobe, save them into our client files on our server, then move them into FileVine. This has created considerably more work. Pros It is extremely customizable. There is a suggestion feature for changes to the software. Cons There are many glitches that were not evident until we started using the program. There is no way to try out the program before purchasing it-you have to rely on the representations made by the sales staff. The only trial offered is for the sales rep to guide you through some of the features for 45 minutes or so. The add-ons for DocsPlus and VineSign are much lower quality than using Adobe. The "deadline chains" cannot be modified in the client's file and you have to turn off automatic calendaring for many events because you cannot add a time for the event. The calendar syncs with Google, but we do not get the calendar notifications that we get if the event is calendared on Google itself. But if you do that, it does not show up in the client's file. There is no way to set up automatic reminders that take include both calendar days and court days-it counts only one or the other. We often have deadlines that are based on calendar days, but are extended by a certain number of court days due to the manner of service of the initiating document. There is no way to assign work that is not associated with a specific project. There is no way to have interoffice communications about phone calls, messages, etc. unless it is set up as a "task" and associated with a specific project. So phone messages that are not specifically related to a particular existing client still have to be handled manually. Review Source Spencer S. Attorney Law Practice Used the software for: Less than 6 months ### "Filevine - hard sales push promises more than delivers" April 1, 2022 2.0 I was intrigued to try this program. I did a demo and had numerous sales calls. It was an aggressive sales pitch. I finally said I'm intrigued to try it out which required me to pay over $2,000 I figured if it worked then it would be worth it. Well after a few days of use, it was clear it did not do what I expected and I did not like using it at all. It was my mistake and thank goodness I made them include a clause about not autorenewing my subscription. I recommend against using FileVine. Software should always provide a trial period, even a week. Where such a software does not let you play around with it outside of watching a demo, it should be a redflag. FileVine may be a good solution for some people but I don't recommend using it because they don't allow that before trying it. And it is not as full-featured as advertised and each little thing is another add-on fee. Pros In theory it offers customization. I don't doubt that it does. It has some limited document management abilities. Cons They charge you for "implementation" more than the cost of the licenses. I'm not a programmer or computer science graduate but consider myself competent with programs like this. My philosophy is that if I must be "trained" to use it, then it's not an intuitive program. When I had an issue, the customer service person - who seemed helpful - told me the only way to troubleshoot my issue - the documents were not searchable even though I had paid extra for OCR (notwithstanding word documents are by definition searchable) - was for me to add him as an administrator for my account and that he would look at it. I was stunned. I've used dozens of programs and received support from them when needed. Standard method is through remote access tool. Who would ever think to add their support rep's email as an admin on my account? This is indicative of my issues with the program. Reason for choosing Filevine I did not choose it. I did a very expensive "trial." Review Source Response from Filevine April 4, 2022 Hi Spencer, we are sorry to hear about your issue with Filevine. At Filevine, we strive to create products that simplify legal work but sometimes we learn we are falling short. We understand your frustration with the sales approach and are actively working to revise that. Additionally, we hear you about paid implementation. Filevine is a powerful toolwe charge for implementation because we take a hands-on approach to migrating legacy data and ensure instances are set up so our customers can launch seamlessly from day one. We appreciate your honest review. If you would like to discuss this issue further, feel free to reach out to our team at info@filevine.com. SS Stephen S. Litigator Law Practice Used the software for: 1-2 years ### "The diamond standard of legal practice management tools" March 29, 2024 5.0 Filevine has made me far more productive and prolific as a practicing attorney and allowed me to focus on what I am most interested in about the law, because the burden of the drudgery is so incredibly reduced. Pros I honestly don't have time to list everything I love about FileVine. The learning curve was not so much about Filevine as it was about how the firm did business. Filevine is so intuitive and easy to learn. Everything about it makes sense. If there's ever a process we have to tweak or revise or add, it's so easy to do. Cons I really can't think of any significant downsides to this system. I'm just grateful to have it. Every day. Review Source Response from Filevine April 3, 2024 Thank you so much for taking the time to leave your thoughtful review, Stephen! We're thrilled to read that you've found Filevine to be the diamond standard and that its made you more productive and prolific in your practice. We really appreciate your feedback and look forward to continuing to support you and your firm moving forward! dC debbie C. Office manager Legal Services Used the software for: 2+ years ### "Try Filevine you won't be disappointed" March 28, 2024 5.0 I first heard of this at a webinar. Still didn't look into it until 2 years after that. All and all I wish our firm had started using it sooner than we did. Most exciting is the fact that as a office manager I see more and more resumes coming into my office showing applicants have trained on Filevine Pros case management side. This tool allows us to reconstruct our files from beginning to end sucessfully Cons nothing about the tool itself. It is very relevant that staff fill out all information per file Review Source Response from Filevine April 3, 2024 Thank you so much for taking the time to leave your informative review, Debbie! We're thrilled to read that you've found it to be beneficial for your case management and organization. We look forward to continuing to support you and your firm! JH Jessica H. Settlement Specialist Legal Services Used the software for: Less than 6 months ### "Overall Thus Far..." November 17, 2023 5.0 I really enjoyed the training. I'm looking forward to learning more about utilizing FV to its full potential, tips and tricks to help in customizing our firms FV to make it work more conveniently and effectively for our team and our firm. Pros FV seems very user friendly and efficient. So many capabilities allowing you to stay w/i FV and ie share folders, send out for electronic signature, PDF edit, combine, etc. All really cool features to be more effective and efficient. Cons Surprised that when saving a document into a companion case that is already linked to the primary case that you would have to search each case to also "copy" the document there as well instead of a "copy to all companions" option. Like you can save a "note" across the board to all companions attached. Switched from [TrialWorks](https://www.capterra.com/p/2599/TrialWorks/) Firm's decision to transition and upgrade. Review Source TN Tabatha N. Litigation Paralegal Law Practice Used the software for: 1-2 years ### "GREAT Document Management" March 28, 2024 5.0 As a person who has used a multitude of document management systems, Filevine is probably one of the easiest, especially for someone who might not have any experience with document management because it is very user friendly Pros How versatile it is. How you can save files directly from your email Cons I honestly can't think of anything I just did not like. Review Source Response from Filevine May 31, 2024 Thank you so much for taking the time to leave your review, Tabatha! We're thrilled that you find our document management software to be versatile and easy to use! AT Anthony T. Paralegal Law Practice Used the software for: 2+ years ### "Anthony Tise Review of Filevine" April 15, 2024 5.0 Pros Texting, faxing, notating and automatic tasks. Cons not being able to copy tab information from related projects (ex. insurance tab, case summary) Review Source Response from Filevine April 17, 2024 Thank you for taking the time to leave your feedback, Anthony! LL Lucrecia L. Senior Pre-Suit and Litigation Paralegal Law Practice Used the software for: 6-12 months ### "The Best Legal Software for Law Firms" March 28, 2024 5.0 Reliable, user-friendly, self-taught, unlimited storage, the administrator can add as many tabs as needed, helps keep track with deadlines. Pros I have worked in three different Law Offices, as a result, I have worked with three different software. If I compare Filevine with the other two software, Filevine is the most user-friendly. Cons Honestly, so far so good. There are no cons Review Source Response from Filevine April 3, 2024 Thank you so much for taking the time to leave your thoughtful review, Lucrecia. We're thrilled to hear that you've found Filevine to be user-friendly, customizable and reliable compared to previous software providers! We appreciate your feedback and look forward to continuing to support you and your firm! DM David M. Managing Partner Legal Services Used the software for: 1-2 years ### "Goodbye server!" February 25, 2021 5.0 Filevine has allowed us to be much more nimble in working remotely for all employees, replaced our server, provided increased and accurate communication in our firm on cases, allows us to share parts of the file with clients, allows client communication with text messages, and permits easy customizing to further suit our practice area which is ERISA and disability benefits. In a nutshell, it has been wonderful. Pros Filevine came along at the right time as we had to attorneys who were working remotely. We had consistent difficulties with our server and of course that made them entirely unproductive. Filevine worked wonderfully in replacing our server and eliminating those growing costs. It is secure user-friendly and honestly the more you use it the more power you see it has. We are now greatly expanding our form letter database although we have been using a number of letters with it for over a year now. Cons We previously utilized Needles and the reports with Needles were very helpful especially when two or more attorneys worked on the same case. We were able to separate out the attorney time using the Needles reports. Our attorneys are paid based on their productivity and such reports were very beneficial. Filevine does not have those reports but that really is the only negative that we have seen so far. Alternatives considered [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing Filevine Customization for our practice, task driven functions to reduce attorney time directing many tasks, and demonstrated reliability. Switched from [Neos](https://www.capterra.com/p/58931/Neos/) Server issues, lack of a good and reliable web based option for Needles. . Review Source BS Bridgett S. Paralegal Legal Services Used the software for: 2+ years ### "Would highly recommend" March 28, 2024 5.0 Great experience with Filevine. Easy to use and keeps the cases on track Pros Filevine keeps our personal injuries cases on track with ease to communicate with the clients Cons Running reports is quite the learning curve Reason for choosing Filevine Unknown as I was not working here when it was implemented. Review Source Response from Filevine April 3, 2024 Thank you so much for taking the time to leave your thoughtful review, Bridgett! We're so glad to read that you've found our platform to be easy to use and beneficial for your case management and client communication. We appreciate the feedback and are grateful for the opportunity to support you and your firm! DM Dan M. IT Director Legal Services Used the software for: 1-2 years ### "New Customers still setting up" March 28, 2024 4.0 a growing company for sure and we want to keep working with them and our rep to make this product work for all areas of our firm (the base product is very PI focused) Pros great rep, \[sensitive content hidden\] has been crucial to our success with this software and a major part of getting us up and running and continuing on our path Cons training and implementation has taken quite a long time and we are still working on getting everything setup, this software will give back as much as your firm/lawyers/clerks/staff put into it. departments that put in the effort will get a lot of reward from it. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing Filevine integration with the accounting system, all in one document management and case management for a firm of our size Switched from [ProLaw](https://www.capterra.com/p/35611/ProLaw/) ProLaw's remote capabilities were very lacking, the web interface looked completely different than desktop app Document management was cumbersome at best. Review Source Response from Filevine April 4, 2024 Thank you so much for taking the time to leave your thoughtful and informative review, Dan. We're so grateful for you choosing Filevine and look forward to supporting you and your firm. LW Laya W. Associate Legal Services Used the software for: 2+ years ### "Used at two different PI firms since 2019" March 28, 2024 5.0 Excellent, it it a very easy to use and user friendly system. Pros Very easy and intuitive. Also accessible from anywhere, which was a huge advantage when we shutdown the office in 2020. Cons The activity feed includes all of every email chain, can get hard to read and to find what you want Review Source Response from Filevine April 3, 2024 Thank you so much for taking the time to leave your thoughtful review, Laya! We're so glad to read that you've found our platform to be easy to navigate and intuitive. We appreciate the feedback and are grateful for the opportunity to support you and your firm! DS Daniel S. Attorney Law Practice Used the software for: 2+ years ### "Filevine: The perfect system for hands on users that want flexibility in their system" November 20, 2023 4.0 Pros Filevine is designed for hands on users that want flexibility in their system. The shipped product is rough, but fully customizable for your work flows. Plan to invest significant time on the front end determining how you want your system to work Cons Initially, the data import from a prior system did not go well. I was an early user and the company had "growing pains." Since then, my system works well. Alternatives considered [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[Clio](https://www.capterra.com/p/105428/Clio/) Review Source KP Kitty P. Case Manager Law Practice Used the software for: 6-12 months ### "Best Legal Software... Period!" April 22, 2021 5.0 File Vine has helped push our law firm to one of the Best Law Firms in our area! But, shh... don't tell anyone how small we are. File Vine is a very top notch friendly group of professionals who go above and beyond and very happy to help their clients succeed. Very hands on with training, onboarding and 24/7 support. If you forget what you learned, their help section guidelines and online support is superb. Their dashboard is very user friendly and flows. Love the streamlining of work , task flows and deadline chains. One click generated documents, texting, faxing and email features all within the client's case file. The Outlook email feature is a game changer in time management and organization. Last but not least, the substantial document storage and cloud security is as tight as Fort Knox! Pros Access our case files from anywhere, phone, tablet, and computer at home! Ability to text back and forth to our clients within their case file. One click generated Welcome letters, contracts, Medical records requests, Demand letters, and many more to reduce the repetitive tasks and time. Outlook calendar and Outlook emails dumped into our clients case files. The generated documents, sent to clients, signed and dumped in case files. Task flows and deadline chains with instant notifications to those who need to know. There are so many more features I like, I can go on and on. Cons File Vine listens to their customers and constantly improving and adding new features so there is not a lot that I don't like about them. They can integrate for you or you can do it yourself. Pretty easy, a little time consuming but it helps you to update and weed out your junk before transferring over to FV. Reason for choosing Filevine Software features, performance, support, cost. Switched from [Practice Master Pro](https://www.capterra.com/p/126417/Practice-Master-Pro/) More features we needed to streamline our business and easiest user friendly software. Review Source ER Efrain R. Legal Assistant/Investigator Law Practice Used the software for: 1-2 years ### "A good all around product but needs some more work." September 3, 2021 4.0 Overall it's better than most software I've tested/demo, but pricing is a bit out of tune with smaller firms. Pros The customization and ability to control many aspects of the projects from top to bottom. Cons There are many hurdles to get from point A to B when the idea isn't implemented into the software. Also, the way you make everything a la cart for services. Alternatives considered [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[Smokeball](https://www.capterra.com/p/133656/Smokeball/) Reason for choosing Filevine It was because of the ability to customize the software, and everything was included. But since that is changing, we are considering leaving now. Review Source SV Stacie V. Paralegal Legal Services Used the software for: 2+ years ### "Perfect for our small firm!" November 30, 2023 5.0 Fantastic program! Everyone at the firm agrees. Pros I was introduced to Filevine by a colleague several years ago. I immediately was interested. After getting the information and meeting with my boss. We began the process of converting everything into our FV portal. It has been a god-send on staying up to date, getting documents from clients and having everything all in one place. We love it! Cons Would love to send mass texts to all clients. Alternatives considered [Vinesign](https://www.capterra.com/p/219916/Vinesign/) Review Source TC Tiina C. Legal Assistant Law Practice Used the software for: 1-2 years ### "Love Filevine!" March 28, 2024 5.0 Pros The ease of use, the ability to text clients and receive responses, the document sharing ability. Being able to put emails in the project with the project email address. Being able to use the product anywhere I have an internet connection and it being fully functional. Cons Doc merge is not very intuitive. When things stop working, it takes a while sometimes for it to be fixed. Still waiting for the ability to save received emails to the project by searching. Switched from [Prevail Case Management System](https://www.capterra.com/p/2606/Prevail-Case-Management-System/) Prevail was antiquated, it could not be used on a cell phone. Review Source Response from Filevine April 3, 2024 Thank you so much for taking the time to leave your thoughtful review, Tiina! We're thrilled to hear that you've found the platform to be easy to use, accessible, and beneficial for your client communication and document sharing needs. We appreciate your feedback and look forward to continuing to support you and your firm! MR Miranda R. Paralegal Legal Services Used the software for: 1-2 years ### "Filevine Review" September 17, 2021 5.0 Pros I love that the entire system is so easily customizable to help better suit the business needs. Cons The activity tab, which is utilized for all activities on a case - emails, phone calls, case notes, activity entries, etc. Because so much activity can take place on any given case, things are often buried or difficult to find. Review Source PM Paul M. Paralegal Law Practice Used the software for: 1-2 years ### "Paralegal highly recommends Filevine " December 5, 2023 5.0 I have used Filevine for more than a year now. It's the best case management software I have ever used. It's user-friendly. Managing cases and the dozens of documents, emails, records, etc., is so much easier with Filevine. The software is very efficient and easy to navigate. Pros Filevine is perfect for personal injury firms. Each client has their own file. The folders and subfolders make document management easy. It works well with Vinesign, the program's e-signature software. Cons I really have no complaints. I wish we could add a DOB field for defendants, not just our clients. Review Source ES Evelin S. Case Manager Paralegal Law Practice Used the software for: Less than 6 months ### "From TimeMatters to FileVine - WOW " March 28, 2024 4.0 It has definitely taken us from the 1980's to 2024. Huge change & upgrade for the firm - still have a few kinks to work out. Pros Ease of use for all levels of knowledge / administrative duty. Cons We had a very hard time using the Mail Mege / Doc Generator in the beginning. Switched from [Time Matters](https://www.capterra.com/p/228265/Time-Matters/) Company Decision - I believe they wanted something more modern. Review Source Response from Filevine April 8, 2024 Evelin, thank you for taking the time to leave your feedback! NS Nicole S. Case Manager Legal Services Used the software for: 1-2 years ### "This software checks all the important boxes for case management and document management!" September 9, 2021 4.0 Our business runs more efficiently with the use of this software. While the cost is higher than some alternatives, we couldn't find anything else like it on the market. Pros This is an intuitive software that allows for great customization. It's as good as your team makes it with ongoing upgrades released regularly. Cons PDF editing could be better with improved features and more intuitive menu. The calendar syncing to Outlook still needs improving. Reason for choosing Filevine It's modern feel and customization capabilities with built-in abilities for live document editing, e-fax and document share were on the top of the list of reasons why this one beat out the competitors. Review Source DR DAWN R. Senior Litigation Paralegal Law Practice Used the software for: Less than 6 months ### "FileVine Rocks!" February 19, 2020 5.0 FileVine has finally brought our firm into the 21st Century!! We are now able to streamline our intake/sign-up process; easily manage/maintain our documents bringing us closer to our goal of being a paperless office; more efficiently communicate with our clients; and keep our paralegals on track with managing case loads. The sales team and support staff were absolutely amazing! \[SENSITIVE CONTENT HIDDEN\] and the rest of the FileVine team went above and beyond to accommodate our firm, including, providing 3 separate demos to make sure EVERYONE involved in the decision making understood what was going on. LOVE. FILEVINE. Pros Extremely user friendly. Input and updates to case info super quick and easy. The most efficient CM software I've used in the 25 years of being a paralegal. LOVE the customization Cons Honestly haven't found anything I don't like yet. Only thing I would like to see...only to accommodate some of our old-school staff, is some type of integration or syncing with QuickBooks. I believe it is available but is time consuming (on the programming end) and expensive? Alternatives considered [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[Clio](https://www.capterra.com/p/105428/Clio/)[CloudLex](https://www.capterra.com/p/165422/CloudLex/) Reason for choosing Filevine FileVine gave us more bang for our buck! We really needed something that could be used by every member of our firm regardless of level of tech savviness. We needed something that could be customized to accommodate not only our practice area but also our unique workflow; and customization needed to be simple - very little down-time, customer support calls, etc. And to be completely honest.....the staff at FileVine tipped the scale and made our decision super easy!! Switched from [Smokeball](https://www.capterra.com/p/133656/Smokeball/) Needed a more efficient way of managing our cases and documents. Needed a way to get the entire firm on the same page so to speak. Review Source KB Kevin B. Owner Law Practice Used the software for: Less than 6 months ### "Don’t Buy This. No Support." March 2, 2024 1.0 Horrible. They said they would get some help for me and stick with us. That was more than a week ago. I should have known something when they wanted to sell me a coaching service for $2,500! Pros I liked nothing about it. It does not work. Cons Zero customer support once they got my money and a signed contract act Reason for choosing Filevine I should have chosen any other product. File cards would have worked better.) Review Source Response from Filevine March 5, 2024 Hi Kevin, we're sorry to hear that this has been your experience with Filevine. We remain committed to ensuring that you receive the necessary guidance to make the most out of our platform and would love to get you in touch with your Account Manager or Support Team to help resolve your concerns. We understand the importance of providing accessible support options and have made our team available from 7am-6pm MT via our new Live Help video support initiative. We encourage you to visit https://support.filevine.com/hc/en-us to get connected. TM Thomas M. IT Director Law Practice Used the software for: 2+ years ### "Filevine Review" May 14, 2021 4.0 Overall Filevine has been great. Implementation was a beast but after you get through that process its smooth sailing and only minor tweeks are needed to maintain the product. Since it's cloud based it has been a life saver as far as remote workers. As long as the user has an internet connection they can access all of the law firms cases and Filevine manages all updates and security. Pros What I like most about Filevine is its high level of customization. We migrated to Filevine from Lexis Nexis Time Matters and we were able to map every field in Filevine to an existing field in Filevine. We did not lose ANY functionality of data availability when we migrated, which was our primary concern when we first purchased the product. Cons What I liked least about the software was the implementation of the product. This may sound like a contradiction since I said what I liked most about the software was its customization abilities, but setting up the product required one of our employees work full time on the setup for over 3 months. The Filevine implementation team was great but the setup required so many customizations that it required multiple months of product customizations, then testing, then remediation and then the process started all over again for another case type. Disclaimer : We set up a LOT of case types in Filevine. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.