# webexpenses Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is webexpenses the right Expense Report solution for you? Explore 1105 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140646/webexpenses/reviews --- webexpenses 4.5 (1105) [View alternatives](https://www.capterra.com/p/140646/webexpenses/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of webexpenses Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews AU Alberto U Multiskilled engineer Bias electricalConstruction, 10,001+ employeesUsed the software for: Less than 6 months. “The system has real-time policy checks and customizable approval flows, which help reduce non-compliant claims and improve turnaround times.“ December 17, 2025 LS Louis S Digital Marketing ManagerEvents Services, 501 - 1,000 employeesUsed the software for: 6-12 months. “The time it takes to do a certain action, the way you can't change multiple filters at once, the lack of matching between the codes on receipts and the code on the platforms, receipt numbers not matching, the reading skill for receipts not effective.“ July 3, 2024 NF Nathan F Senior Lecturer of Games DesignEducation Management, 201 - 500 employeesUsed the software for: 1-2 years. “The mobile app lets you snap a photo of a receipt, and the system intelligently extracts the data instantly.“ December 13, 2025 RP Roy P TutorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “Sometimes the uploading of receipts can be a bit clunky, as good as the AI is in recognising the dates etc, it can sometimes get the total cost wrong if a discount has been applied.“ July 15, 2025 CC Ciska C GM People and CultureInvestment Management, 201 - 500 employeesUsed the software for: 1-2 years. “Overall, Webexpenses delivers a user-friendly, efficient system that simplifies expense management and saves valuable time for both employees and finance teams.“ December 14, 2025 KM Kate M NurseHospital & Health Care, 10,001+ employeesUsed the software for: Less than 6 months. “No training provided when changing over to webexpenses, therefore delayed requests as not aware of what was required.“ December 15, 2025 JF Jeanette F LecturerEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I like that the app clearly shows the history and status of my claims, so I can easily see what’s been submitted, what’s pending, and what’s been approved.“ December 14, 2025 nb nicola b support workerHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “not being able to have a monthly expenses we can add to daily for mileage, they send messages saying you have an open claim, but you need to wait for month end to request your expenses.“ July 4, 2024 ## Showing most helpful reviews Showing 1-25 of 1105 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Laura O. Head of Airfreight Logistics and Supply Chain Used the software for: Less than 6 months ### "Easy to use " December 12, 2025 4.0 When onboarded it took a couple of times to figure it out but now I find it really straight forward. Pros Ease of use Stores previous addresses Tick box for return journeys I like that it calculates your mileage for you Cons I honestly can't think of anything I dislike about the product. I find it really easy to use and makes submitting mileage a fast process. Review Source GM Giuseppe M. Credit Manager Banking Used the software for: 2+ years ### "Streamlining Expenses Management with Automation and Policy Compliance." April 29, 2025 5.0 Pros The tool has helped is in streamlining and automating the expense management process. We are able to automate the process of submitting, approving and reimbursement of employee expenses. Cons Offers limited customization, the customization features are not enough for all business needs. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) We were looking for a tool with inbuilt feature that automatically enforces organization policies and procedure. Review Source Response from Webexpenses May 17, 2025 Hi there, Thank you for taking the time to leave us a review! We are glad to hear that Webexpenses is speeding up your expenses process. If you would like any further support, please feel free to contact support via https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team HT Hameeda T. Technical Analyst Financial Services Used the software for: Less than 6 months ### "Quick and Easy to Use" March 3, 2026 5.0 Pros It’s easy to use and makes submitting expenses quick and straightforward. Also, Clear layout and simple process for uploading and approving expenses Cons Some features feel a bit slow or unresponsive at times. Also, Uploading receipts can be inconsistent. Review Source AL Amanda L. Learning Manager Education Management Used the software for: 2+ years ### "Web expenses and phone app" July 15, 2025 3.0 Not a good one, I find the laptop screen quite confusing. The phone app is ok when it works but difficult to set up. Pros When the phone app works it is really straight forward to follow and handy as you can enter the details immediately. I also like the colours for sections on the laptop version. Cons It seems overly complicated to use and also when I have tried to pair it with my work phone it just gives a spinning blue circle. I realise that it can be sorted but it takes time to do this which is difficult when you have work to do. The receipt side of things is not easy either. The screen on the laptop version is confusing as well. Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback. We're glad to hear that when the app works, it’s straightforward and useful, especially for entering details on the go, and that you like the colour sections on the laptop version. We’re sorry to hear that you’ve had difficulties pairing the app with your work phone and with the receipt upload feature. We understand how frustrating technical issues can be, especially when you're on a tight schedule. We’ll share your comments with our technical team to work on improving these areas. If you need any immediate assistance, please don’t hesitate to reach out to support via https://support.webexpenses.com/hc/en-us. Best regards, The Webexpenses Team ZA Zak A. Support Worker - Families and Carers Hospital & Health Care Used the software for: Less than 6 months ### "Daily expenses are made quick and easy. Feature rich." December 16, 2025 4.0 Daily expenses are made quick and easy, especially as it links in directly with my HR app. Having the mileage calculator built in, and it being linked up with my HR app makes this a great, all-in-one feeling solution that doesn't add clutter to my work flow. Pros The granular breakdown of expenses is really easy - just from a single expense I can very easily see buttons to split payments and tag-in collogues. It takes what would feel like more complex expense reports, and makes it stress-free. I don't need to write in lots of context as the forms allow me to feel confident in what I'm filling out due to the options. Built-in mileage calculator is really handy, and most importantly I trust that when I've submitted my expenses, it's all sorted and correct. I couldn't say the same for PeopleHR's expenses thing we used to use - that couldn't keep the attachments linked to my expenses. Cons I think the User Interface is a little outdated, but I wouldn't say this takes away from any of the functionality. It's a tad cluttered I'd say. Switched from [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) I'm not sure why my company switched. But my personal experience was that PoepleHR expenses kept removing my attached receipts - meaning it looked fine when I would submit them, but my manager wouldn't be able to see. They would need to decline my expenses and I'd have to start over with the attachements. Review Source AP ALIN P. Principal Engineer Design Used the software for: 1-2 years ### "Easy to learn easy to use" July 15, 2025 5.0 The experience is pleasing easy to learn and satisfying as you are able to change or fix any mistakes even if you submitted the claim. Pros The fact that the process is straightforward and is very intuitive, which makes the process less stressful than other similar tools. Cons What i liked least is the fact that I cant see easily recognisable elements found all-over the industry such as a HOME Button. Switched from [CMap](https://www.capterra.com/p/169104/CMAP/) employees required constant assistance using it. Review Source Response from Webexpenses July 23, 2025 Hi there, Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team MS Mario S. Senior Geophysicist Oil & Energy Used the software for: 1-2 years ### "not my favourite " July 14, 2025 2.0 Not very good, especially when claiming per-diem- But it could be because of the way my Company needs me to submit the per diem. Pros Not much really. I have to say that the menu is clear but it is not so easy to find what I am looking for. Cons I find this system way more complex than similar ones I use in the past for claiming travel expenses Switched from [Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/) Company decision, I am not involved in this, I am just a user Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We’re sorry to hear that you’re finding the system more complex compared to other tools you’ve used, especially for per diem claims. We understand that the way your company uses the system may affect your experience, and we’re happy to provide support or guidance to help make the process smoother. If there’s anything specific you’re having trouble with, please don’t hesitate to reach out. If you have any issues at all, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best regards, The Webexpenses Team DD Daniel D. Group People Director Hospital & Health Care Used the software for: 2+ years ### "Great Product" July 3, 2024 5.0 Used Web expenses for a few years now in various businesses - never fails to do the job! Pros Easy to use, simple to track expenses and pull reporting. Device usage great on both desktop/laptop and mobile devices. Cons Nothing - great product. No issues, streamlined processes across all elements of expenses claims. Alternatives considered [Soldo](https://www.capterra.com/p/194308/Soldo/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing webexpenses Webexpenses were better value for money, easier to use across the business and more multifunctional. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Webexpenses were better value for money, easier to use across the business and more multifunctional. Review Source SK Salman K. Head of Finance Retail Used the software for: 1-2 years ### "Webexpneses" July 4, 2024 3.0 Initially it was good but we were receiving so many email notifications. This issue was first reported in September 2023 and despite several reminders this issue is still unresolved! In summary, software is good but unfortunately, customer service doe not care to resolve any issue. Pros Webexpenses software is very easy to use. Cons 1) Mobile version needs lots of improvement. More than often there is issue with submitting expenses on mobile app. 2) Notification emails cannot be stopped and therefore there are hundreds of emails which is annoying. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing webexpenses We thought that Webexpenses is better but unfortunately, as described above, we had a very bad experience with email notifications so far. Review Source AK Andy K. Head Of Operations Hospitality Used the software for: 1-2 years ### "Webex survey" July 3, 2024 5.0 very good platform that is user friendly and efficient. Pros Webex is easy to link to multiple devices, quick and easy to use on the go, milage calculator is one of the most accurate i have used. Cons more constructive than a dislike but when you have multiple sites you have to click into the drop down box, click more and then it gives you the full list. why not just open out to the full list straight away? Switched from [Xoxoday](https://www.capterra.com/p/153149/Rewards-Platform/) change of company and already in use by new team Review Source SR Sean R. Architectural Technical Manager Construction Used the software for: 2+ years ### "Very Good App & Online Expense Claim Portal" July 15, 2025 5.0 Brilliant, I love it. It saves me time, organises my expenses and works out everything for me. It also keeps my wallet from being clogged up with loads of receipts. Also stops me from losing receipts before I've added them to my claim. Pros My wallet doesn't fill up with receipts. I can just take a photo there and then, upload it to my claim and then throw away the receipt. Makes my admin much easier and saves time. My mileage is done automatically as well. In a previous company, I had to put the milage in for each journey, whereas this app I just put the postcodes in and it does it for me. Works out how much I'm claiming back on my EV mileage too. Cons It often sends me emails and notifications reminding me I have an open claim, which is a little annoying! I know I do! The claim is open on the first day of the month as "July25" and I add expenses to the claim as I go. It is submitted on the last day of the month, when I have no further expenses to add. I don't need reminding, it works like clockwork! Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We're thrilled to hear that Webexpenses is making your admin easier and saving you time, especially with the receipt uploads and automatic mileage calculations. We completely understand how the frequent reminders for open claims can be annoying. We'll pass this on to our team to see if we can offer more control over notification preferences in the future. We’re glad to hear the system is working well for you overall! Best regards, The Webexpenses Team RP Richard P. Manager Computer Software Used the software for: 2+ years ### "Simple and efficient expense management" July 15, 2025 5.0 Overall, it’s been a positive experience. The system makes it easy to submit and track expenses, and approvals are straightforward. It’s saved a lot of time compared to manual processes. The learning curve is minimal, even for new users. Pros Webexpenses makes expense reporting feel effortless. The interface is clean and intuitive, with everything logically organised. It’s easy for me to submit my own expenses and just as simple to manage and approve claims within my team. Uploading receipts is quick and being able to track everything in real time is a real bonus. The system takes a lot of the hassle out of the process, and new users can get up and running with minimal training. Cons Occasionally, the mobile app can be a bit sluggish, but it really doesn't cause a problem. I suspect this is likely related to the device or available web connection. Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We're thrilled to hear that Webexpenses has made expense reporting easier and more efficient for both submitting and managing claims. We appreciate your comment about the occasional sluggishness of the mobile app this could indeed be device or connection related, but we’ll keep an eye on it to ensure smoother performance. It’s great to know that the system has saved you time and that even new users can quickly get up to speed. If you have any issues at all, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best regards, The Webexpenses Team WI Wahid I. Central Financial assistant Retail Used the software for: Less than 6 months ### "Webexpense" July 14, 2025 5.0 Overall, my experience with Webexpenses has been positive. The platform is generally easy to use, and it simplifies the process of submitting, approving, and tracking expenses. I found the mobile app especially convenient for uploading receipts on the go, and the automated workflows helped speed up approvals. While there were occasional issues with syncing or navigating more complex reports, these were manageable and didn’t significantly impact usability. It’s a reliable tool that supports efficient expense management Pros What I liked most about Webexpenses is how user-friendly and intuitive the platform is. Submitting and tracking expenses is straightforward, and I really appreciate the ability to upload receipts directly from my phone. The approval workflow is also clear and efficient, which helps speed up the process. Cons One thing I liked least about Webexpenses is that the interface can sometimes feel a bit clunky when managing multiple receipts or journeys in a single report. It would be helpful if there were more automation or smarter matching between receipts and expense entries. Also, the mobile app occasionally has syncing issues, which can slow down the submission process. Review Source VR Verified Reviewer Meter operative Utilities Used the software for: 1-2 years ### "Ease of use and user-friendly interface" July 15, 2025 5.0 User-friendly interface and efficient expense management capabilities, its ease of use and time-saving features, particularly the receipt scanning. Pros Simplicity of submitting expenses and uploading documents without taking up too much time. Cons Initial setup process is time consuming. I have experienced occasional slowness or minor performance issues with the mobile application. Review Source Response from Webexpenses July 23, 2025 Hi there, Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team CC Ciska C. GM People and Culture Investment Management Used the software for: 1-2 years ### "Great product, easy to use" December 14, 2025 4.0 Great overall. Simple to use, helpful with managing expenses in one place and streamlines the approvals Pros Webexpenses is an excellent solution for managing expense claims, offering a streamlined and intuitive experience. Its standout feature is the ease of use—users can navigate the platform effortlessly thanks to a clean, simple interface that feels logical and well-designed. The process of consolidating receipts is particularly impressive; uploading and attaching multiple receipts to a single claim is quick and hassle-free, reducing administrative burden. The mobile app complements the desktop version, allowing users to capture receipts on the go and sync them instantly. Overall, Webexpenses delivers a user-friendly, efficient system that simplifies expense management and saves valuable time for both employees and finance teams. Cons There isn't anything major that I don't like about the product, some admin things could potentially be simplified Review Source dW darren W. Senior Site Manager Construction Used the software for: 1-2 years ### "Pleased with the platform." July 16, 2025 5.0 I find it quite an easy platform to use, although if you leave your daily travel for too long it take a long time to catch up. Pros Easy platform to book my mileage and expenses and easy to plan my route. Takes no time at all to log my daily travel Cons If you are traveling in London, trying to remember your route is near on impossible so you can only log the distance. Review Source Response from Webexpenses July 23, 2025 Hi, Thank you for taking the time to leave us a review! We are glad to hear that Webexpenses is speeding up your expenses process. If you would like any further support, please feel free to contact support via https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team JV Jess V. Music Therapist Hospital & Health Care Used the software for: 6-12 months ### "Overall very positive experience!" July 15, 2025 5.0 Overall experience very positive, just discovered you can copy full claims so that is quite useful too. The layout and design make it easy to use. Pros Webexpenses is clear and easy to use, it has lots of features and can be used in multiple ways. For someone who isn't very techy I've really enjoyed using this. Cons There is a copy feature within your claim but it would be helpful if there was a way to remember journeys when doing mileage claims. Like as a feature and name them so you can just click that rather than having to input each one. Review Source Response from Webexpenses July 23, 2025 Thank you for your great feedback! We're happy to hear you find Webexpenses clear and easy to use, especially as a non-techy user. Your suggestion about saving and naming journeys for mileage claims is a fantastic idea. We’ll share this with our product team for consideration in future updates. If you have any other thoughts or need support, please don’t hesitate to reach out at https://support.webexpenses.com/hc/en-us. Best regards, The Webexpenses Team KJ Kevan J. Operations manager Security and Investigations Used the software for: 2+ years ### "Web expenses - A really good platform!" July 14, 2025 4.0 So easy to submit my expenses, as i have said above, the platform is easy to navigate, and has good ways to access previous claims Pros A great platform, very bright and easy to use, easy to navigate around the platform and go back into at a later date Cons None applicable, there is nothing to dislike about web expenses, it is by far the best expenses portal that i have ever used Review Source Response from Webexpenses July 23, 2025 Hi there, Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team JD Jitesh D. Financial Analyst Marketing and Advertising Used the software for: Less than 6 months ### "Must Have for an Expenses Mgmt" July 15, 2025 5.0 1.Claiming was never this much easy 2.Reports came quick and fast 3.Simple and Easy to use 4.Its mobile app is especially handy for uploading receipts on the go, which reduces the chance of losing documents or delaying submissions Pros The Simplicity and the UI which gives a better user experience,also appreciated the real-time policy checks and customizable approval flows, which helped reduce non-compliant claims and improved turnaround times. Cons What I liked least about Webexpenses was that the system could occasionally feel rigid when handling complex or unusual expense scenarios, such as split coding across multiple cost centers or projects Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We're thrilled to hear that you appreciate the simplicity, user interface, and the real-time policy checks. It’s great that the customizable approval flows have helped improve compliance and turnaround times. We understand your concerns about handling complex or unusual expense scenarios. We’re always looking for ways to enhance the system’s flexibility and will pass your feedback to our product team. We’re glad to hear the mobile app has been helpful in making the process even more efficient for you! Best regards, The Webexpenses Team WB William B. Senior Operational Meteorologist Environmental Services Used the software for: 1-2 years ### "Web Expenses goodness" July 15, 2025 4.0 I have found it a useful tool which helps organise my claims in a clear and efficient manner saving me time and energy and helping to prevent errors. Pros The process of submitting claims and attaching receipts is logical and intuitive. It provides a user-friendly method to organise claims and presents information clearly. Cons While it is logical and user friendly, it takes me a few minutes every time I use it to re-familiarise myself with the software. This is to be expected though so generally, no complaints. Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We're glad to hear that you find the process of submitting claims and attaching receipts intuitive, and that it's saving you time and helping reduce errors. We understand that occasionally needing to re-familiarize yourself with the system is part of the process, and we appreciate your understanding. If you ever need any tips or support, feel free to reach out! If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best regards, The Webexpenses Team JA Jake A. Commerical Account Executive Insurance Used the software for: Less than 6 months ### "Easy and Efficient" July 15, 2025 5.0 I have only recently been using it in the last couple of weeks but I have found it straight forward so far and haven't come across anything that you can't figure out and even has a tour of where to go to find information. Pros Easiest expenses system I have used, easy to keep updated and update personal information, attaching documents and the copying tool really helps with efficiency Cons There isn't anything I have come across yet that I would describe as a con with using the webexpenses. Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We’re thrilled to hear that Webexpenses has been easy to use and efficient for you, especially with the tools like the copying feature and the user tour. If you have any issues at all, please don’t hesitate to contact https://support.webexpenses.com/hc/en-us. We’re here to help! Best regards, The Webexpenses Team DN Dan N. Head of Specification Construction Used the software for: Less than 6 months ### "Clickup - game changer" July 15, 2025 4.0 It has been good, i use the mobile app as well as the web version. I is certainly a lot quicker than our previous method Pros It links the receipt to the transaction. It has a mobile app. you can forward emails that have receipts attached or in the body of the email. My EA can manage it for me Cons It is difficult to review receipts while checking transactions. It reads everything in the email including social media icons Review Source lG leigh G. Area Manager Facilities Services Used the software for: 2+ years ### "Easy Peasy Expenses " July 14, 2025 4.0 My experience is great! have used it previously and continue to use to submit expenses, easy interface and great auditing trail Pros Easy to use, always simple using WEB EXPENSES. Easy to upload receipts, interface simple and effective Cons Nothing, the system is great to use, i cant fault it, its great for mileage claims and credit card expenses Review Source Response from Webexpenses July 23, 2025 Hi there, Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team dS daniela S. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Web Expense" July 15, 2025 5.0 i enjoy using the programme. It is clear and easy to use, I would recommend this for other companies to use. Pros its quick and easy to use. nothing confusing about it. I enjoy being able to claim my miles and entertainment costs back Cons the receipt bit means duplicating it sometimes and was confusing to start with. it confuses me sometimes as i have to put my expenses through to be changed to euros Review Source MH Michelle H. Trust and Fundraising Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Intuitive Claim Process" July 15, 2025 5.0 overall, this is an intuitive claim procedure. It shows a staged process that can be seen at any time. Pros Easy to move through the processes and shows what is added. Additionally, it highlights the audit trail, showing when your claim has been approved. Cons Sometimes the receipts are not easy to add to claims, and you only see this, once the receipt has been added. Review Source Response from Webexpenses July 23, 2025 Thank you for your feedback! We're happy to hear that you find the process easy to navigate and appreciate the clear audit trail. We understand your concern about adding receipts and will pass this along to our team to look into making the process smoother. It’s great to know that the intuitive and staged process works well for you! Best regards, The Webexpenses Team Similar Products Featured