# webexpenses Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about webexpenses Software - reviews, pricing plans, popular comparisons to other Expense Report products and more.

Source: https://www.capterra.com/p/140646/webexpenses

---

# 

 webexpenses Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

webexpenses

## What is webexpenses?

Webexpenses revolutionises expense reporting with intuitive software designed to save businesses time and money. Our expense management system and app automate the entire process, from receipt scanning to approvals and reimbursements. Additional features like compliance enforcement, error checks, and seamless ERP integration improve workflows and provide real-time visibility into company spend. Webexpenses delivers unbeatable value with 24/7 digital in-house global support, over 100 software upgrades annually, unlimited submissions per month, and customisable system configurations tailored to your business needs. Simplify expense reporting and take control of your company’s spend with Webexpenses.

## What is webexpenses used for?

[Expense Report](https://www.capterra.com/expense-report-software/)[Travel Management](https://www.capterra.com/travel-management-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 1,105 user reviews

Reviews sentiment

Positive

93%

Neutral

4%

Negative

3%

Pros & cons

Intuitive and accessible platform

Streamlined expense workflows

Frequent technical glitches

Cumbersome mileage tracking tools

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

-   Expense Report / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for webexpenses?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.webexpenses.com&name=webexpenses)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### webexpenses

4.5 (1,105)

VS.

[4.9 (4,791)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

Contact vendor

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (1,105)

Ease Of Use

4.9 (4,790)

Value For Money

4.4 (743)

Value For Money

4.8 (3,643)

Customer Service

4.4 (812)

Customer Service

4.7 (3,926)

## webexpenses alternatives

[4.3 (686)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.4 (3,299)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.3 (2,252)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (1,204)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/140646/webexpenses/alternatives/)

## FAQs about webexpenses

Overview

### What problems does webexpenses solve?

webexpenses solves paper-based, error-prone expense reporting by digitizing receipt capture, mileage claims, approvals, and accounting handoffs. It reduces duplicate data entry, speeds reimbursement, improves policy compliance, and gives clear claim status visibility. Finance teams, field staff, traveling employees, managers, and approvers benefit most from faster, traceable expense workflows.

Answer based on 692 reviews

Overview

### Which roles and teams benefit most from webexpenses?

webexpenses is most used by finance teams, sales and account managers, operations leaders, and senior executives who need tighter control over employee spending. Accountants and CFOs use it for expense processing, approvals, and reconciliation, while managers and assistants rely on it to submit claims, track mileage, and improve policy compliance.

Answer based on 1105 reviews

Overview

### What company size and industries is webexpenses built for?

webexpenses is built for businesses of all sizes, led by small businesses at 39%, with construction the top reviewed industry at 8%. It also has strong use among enterprises at 32% and midsize businesses at 29%, with education management and hospital and health care each representing 5%.

Answer based on 1105 reviews

Features and Usability

### What are the key features of webexpenses?

webexpenses includes core expense management features like expense claims, receipt upload, expense submission, and mileage tracking, with mobile app access for on-the-go capture. Differentiating features include customizable approval workflow, real-time policy checks, reporting and analytics, and accounting integrations that support paperless processing, compliance, and reimbursement tracking.

Answer based on 384 reviews

Integrations

### Which third-party tools and platforms does webexpenses integrate with?

webexpenses integrates with finance and ERP platforms including Xero, NetSuite, Sage Intacct, Sage Accounting, QuickBooks Online Advanced, Microsoft Dynamics GP, and Dynamics 365 Business Central. Reviewer mentions confirm Xero and NetSuite usage, while the catalog shows it connects to 10 third-party accounting and ERP systems overall.

Answer based on 59 reviews

Getting Started and Support

### How easy is it to onboard and train a team on webexpenses?

webexpenses is fairly quick to onboard for regular employees, who often learn basic expense submission with minimal training. Admins and first-time users may need more time for setup, approvals, and mileage claims. Training is available in person, through live online sessions, webinars, videos, and documentation, though some reviewers wanted clearer role-based guidance.

Answer based on 19 reviews

Getting Started and Support

### What customer support options does webexpenses offer, and how do users rate the experience?

webexpenses offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, helpful, and quick during setup and day-to-day issues, though some mention slight waits for replies and occasional frustration when the app or interface creates avoidable support needs.

Answer based on 79 reviews

## Who uses webexpenses?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 835 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 835 reviews

Sales & Business Development

19%

Sales & Business Development

19%

Administrative

14%

Education & Learning

10%

Health & Medical

7%

Others

51%

Top industries

Based on 835 reviews

Construction

32%

Financial Services

23%

Education Management

19%

Hospital & Health Care

13%

Other

13%

## Pros and Cons

Intuitive and accessible platform

96% positive reviews out of 274

Most reviewers describe ease of use as a key benefit, highlighting straightforward navigation and minimal learning curve.

Frequent technical glitches

57% negative reviews out of 86

Some users say bugs and login problems occur regularly, causing interruptions and requiring troubleshooting or repeated logins.

daniel F

Account Manager Agency, 1,001 - 5,000 employees.

"Some times logs you out when you are not active , results in losing progress"

Streamlined expense workflows

90% positive reviews out of 48

Most reviewers find process efficiency greatly improved, reducing manual effort and simplifying expense management tasks.

Richard P

Manager, 1,001 - 5,000 employees.

"The system takes a lot of the hassle out of the process, and new users can get up and running with minimal training."

Cumbersome mileage tracking tools

44% negative reviews out of 78

Some users report mileage tracking is confusing, inflexible, and often inaccurate, making claims time-consuming and frustrating.

Michael C

Country Manager, 201 - 500 employees.

"Still bit clunky and sometimes miscalculates that I have made a mileage change (when I haven't)"

Continuous feature improvements

96% positive reviews out of 24

Most reviewers indicate features receive ongoing enhancements, making the platform increasingly convenient and effective.

Donal C

Sportsperson, 11 - 50 employees.

"I've notices improvement year on year from webexpense, everytime I feel like the experience from a small feature or slight tweak it seems to be there the next year I return!"

Sluggish and clunky performance

72% negative reviews out of 61

Most reviewers report performance and speed issues, including slow response times and laggy navigation disrupting workflows.

Thomas P

Senior Waterproofing Technician, 1,001 - 5,000 employees.

"Web and app functionality can be a bit clunky and lagging at times."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Expense Tracking

4.6 (540)

76.67% of 540 reviewers that rated this feature as important or highly important

With this capability, you can monitor spending, track claims, and manage budgets efficiently. Reviewers appreciate the clear process, real-time updates, and easy access to expense status, noting that it helps avoid overspending and ensures all claims are accounted for.

Receipt Management

4.4 (446)

71.08% of 446 reviewers that rated this feature as important or highly important

This aspect helps you store, organize, and match receipts for claims, supporting both mobile and desktop uploads. Some users say it’s intuitive and efficient, but others report the process can be clunky or confusing, especially when attaching receipts on desktop.

Expense Claims

4.5 (359)

77.72% of 359 reviewers that rated this feature as important or highly important

Webexpenses offers a straightforward way to submit and track claims, including mileage and receipt matching. Some reviewers find the process easy and accessible, while others mention it can be confusing or unintuitive, especially when adding receipts to claims.

Mobile Access

4.4 (336)

66.67% of 336 reviewers that rated this feature as important or highly important

You benefit from being able to manage expenses, upload receipts, and submit claims anywhere. Reviewers indicate mobile access is convenient and time-saving, especially for field teams, though some mention occasional syncing issues or slower performance compared to desktop.

Mobile Receipt Upload

4.5 (321)

68.54% of 321 reviewers that rated this feature as important or highly important

It gives you the ability to quickly capture and upload receipts on the go. Users think this saves time, prevents lost receipts, and streamlines expense claims, though some mention occasional clunky operation or errors when uploading images.

Electronic Payments

4.5 (209)

60.77% of 209 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

webexpenses 59 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Organize and group data or items based on various criteria

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Manage and track credit cards that are distributed to employees to use for authorized business expenses

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Receive an automatic notification when the exact same payment is about to be initiated for the second time

Electronically collect payments for goods or services

Integrate with existing ERP systems

Webexpenses offers a straightforward way to submit and track claims, including mileage and receipt matching. Some reviewers find the process easy and accessible, while others mention it can be confusing or unintuitive, especially when adding receipts to claims.

With this capability, you can monitor spending, track claims, and manage budgets efficiently. Reviewers appreciate the clear process, real-time updates, and easy access to expense status, noting that it helps avoid overspending and ensures all claims are accounted for.

Plan, manage, and track the financial activities of an individual or organization

Designed for small businesses

Identify and prevent suspicious activity

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Log miles driven for tax deduction or reimbursement purposes

You benefit from being able to manage expenses, upload receipts, and submit claims anywhere. Reviewers indicate mobile access is convenient and time-saving, especially for field teams, though some mention occasional syncing issues or slower performance compared to desktop.

It gives you the ability to quickly capture and upload receipts on the go. Users think this saves time, prevents lost receipts, and streamlines expense claims, though some mention occasional clunky operation or errors when uploading images.

Manage and handle various international currencies

Book meetings and appointments through a website or digital platform

Create, send, and view electronic invoices

Accept, record, and reconcile financial transactions

Create, manage, and track policies and procedures within an organization

Aligns purchase orders with incoming invoices and receiving reports

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

This aspect helps you store, organize, and match receipts for claims, supporting both mobile and desktop uploads. Some users say it’s intuitive and efficient, but others report the process can be clunky or confusing, especially when attaching receipts on desktop.

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Establish limitations based on certain conditions

Allow users to access multiple services after entering their login credentials once

Review and uncover trends in spending activity

Set allowances and ensure employees don't spend more than the allotted amounts

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (1,103)

4.4

Based on 1,103 reviews

## Pricing

Value for money

4.4 (743)

### Starting price

Free trial available

[View all Pricing Plans](https://www.capterra.com/p/140646/webexpenses/pricing/)

Value for money

4.4 (743)

4.4

Based on 743 reviews

## Integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Sage Intacct](https://www.capterra.com/p/76/Intacct/)[

Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[

Stampli](https://www.capterra.com/p/147301/Stampli/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[

Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (812)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (812)

4.4

Based on 812 reviews

## User reviews

Overall rating

4.5

Based on 1,105 reviews

Filter by rating

5(687)

4(343)

3(47)

2(18)

1(10)

Mentioned topic

Sorted by most recent

HT

Hameeda T.

Technical Analyst

Financial Services

### "Quick and Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 3, 2026

Pros

It’s easy to use and makes submitting expenses quick and straightforward. Also, Clear layout and simple process for uploading and approving expenses

Cons

Some features feel a bit slow or unresponsive at times. Also, Uploading receipts can be inconsistent.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IL

Ilaria L.

Assistant Reservations Manager

Hospitality

### "Great, but could be better "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

January 2, 2026

It is a good platform if the admin team is always available and if they set the platform up correctly

Pros

Managers in my current company use this platform to submit expenses for transports in London and for expenses made abroad that vary from travels, food and anything extra related to work. It is very efficient platform.

Cons

What I don’t like about the platform is that is not that easy to use. Many clicks required to arrive at the end of the process. And also, as for every expense there is a reason to select, if the admin team did not set the reason that you need, you have to contact them and ask if they can update it for you. A bit of a long process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Alberto U.

Multiskilled engineer Bias electrical

Construction

### "Efficient with improvement needed"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2025

Overall a good experience with room for improvement but I would suggest it to other companies as it achieved my expectation.

Pros

The system has real-time policy checks and customizable approval flows, which help reduce non-compliant claims and improve turnaround times.

Cons

The system could be more flexible in handling complex reporting scenarios. They should add the chatbot/direct message help chat

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DG

Daniel G.

Senior DevOps Engineer

Civic & Social Organization

### "Webexpenses is clear and easy to use for the most part."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 16, 2025

Pros

Webexpenses is clear and easy to use for the most part. It enables me to make claims for work expenses and get them paid back to me.

Cons

The process of uploading and adding receipts to a claim is a bit confusing and it's not clear when a receipt has just been added to Webexpenses, or when it has been added to the claim itself. It also occasionally glitches and logs me out. However, when this happens, I don't lose any process on what I'd already filled in, which is good.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZA

Zak A.

Support Worker - Families and Carers

Hospital & Health Care

### "Daily expenses are made quick and easy. Feature rich."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 16, 2025

Daily expenses are made quick and easy, especially as it links in directly with my HR app. Having the mileage calculator built in, and it being linked up with my HR app makes this a great, all-in-one feeling solution that doesn't add clutter to my work flow.

Pros

The granular breakdown of expenses is really easy - just from a single expense I can very easily see buttons to split payments and tag-in collogues. It takes what would feel like more complex expense reports, and makes it stress-free. I don't need to write in lots of context as the forms allow me to feel confident in what I'm filling out due to the options. Built-in mileage calculator is really handy, and most importantly I trust that when I've submitted my expenses, it's all sorted and correct. I couldn't say the same for PeopleHR's expenses thing we used to use - that couldn't keep the attachments linked to my expenses.

Cons

I think the User Interface is a little outdated, but I wouldn't say this takes away from any of the functionality. It's a tad cluttered I'd say.

Switched from

[Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)

I'm not sure why my company switched. But my personal experience was that PoepleHR expenses kept removing my attached receipts - meaning it looked fine when I would submit them, but my manager wouldn't be able to see. They would need to decline my expenses and I'd have to start over with the attachements.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NC

Noel C.

IT Manager

Non-Profit Organization Management

### "Easy to use for the average everyday person"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 16, 2025

Not too hard to learn and once you use it is easy to continue to use every time. There are a few minor issues, but nothing major.

Pros

Ease of adding receipts and linking with Invoices. Approvals workflow works well with email sent and links provided.

Cons

Maps in New Zealand do not know well known places like Google Maps does. Receipts that have been added sometimes go missing and then reappear days later.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IH

Iain Hector R.

Brand Ambassador

Food & Beverages

### "Learner driver"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

December 15, 2025

Three weeks in I'm still not sure if I'm fully inputting all the information and reporting expenses properly

Pros

Clear history display on notification email but when I try to drill through its unclear if I'm on the right page. Perhaps tiles layout would be better?

Cons

Navigation to find how to add detail/context is clunky on PC screen as I need to keep going back to home screen

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BR

Bradley R.

Group Financial Controller

Leisure, Travel & Tourism

### "Webexpenses has a user friendly interface and interacts well with accounting software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 15, 2025

During my short time using Webexpenses I have found it extremely easy to use, both as a drafter of expenses for submission and as a reviewer of expense claims and would recommend it to other businesses looking for expense software.

Pros

Webexpenses has a user friendly interface and it is easy to create and submit expenses for review. It also integrates very well with our existing accounting software (Sage).

Cons

I have only been using it for a short time so have not encountered many cons to webexpenses. The only issue I have faced is updating my personal details, which can be not intuitive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kate M.

Nurse

Hospital & Health Care

### "webexpenses review "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 15, 2025

webexpenses provide regular prompts if information is missing when making a request which helps those new to the platform

Pros

Webexpenses is easy to use once you receive the full training required. They provide regular prompts when using the platform which is great for new joiners.

Cons

No training provided when changing over to webexpenses, therefore delayed requests as not aware of what was required.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HC

Helen C.

HR

Financial Services

### "Good expense site"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 15, 2025

I feel it has been very good, it has an easy to use interface and is laid out well and very clearly.

Pros

Easy too use. Decent app attachment for receipts on the go. There are helpful guides and information sections.

Cons

Nothing stands out as a negative. I did not have the choice to use this system but I am happy with it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/140646/webexpenses/reviews/)

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