# Bullhorn ATS & CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bullhorn ATS & CRM the right Recruiting solution for you? Explore 1022 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/reviews --- Bullhorn ATS & CRM 4 (1022) [View alternatives](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 29th, 2026 # Reviews of Bullhorn ATS & CRM Ease of use 4.1 Customer Service 4.0 ## Pros and Cons in Reviews Maria F H Client and guest liasonHuman Resources, 51 - 200 employeesUsed the software for: 6-12 months. “I am actually working while using bullhorn, it keeps my time secure for me to submit, I get help whenever I need to and made my recruitment process super-fast and easy after I had gone through the interview process.“ January 15, 2026 Ross B DirectorConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “Extremely hard to track where your CV's have been sent.“ April 28, 2026 Ross B DirectorConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “I have paid half of their subscription and get 10 times more accessability with other systems“ April 28, 2026 VJ Vikram J PresidentInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Their analytics feature is non-functional, and they admitted to implementing the wrong version, requesting more time to fix it.“ July 23, 2024 Joey B Head of GTM SearchStaffing and Recruiting, 51 - 200 employeesUsed the software for: More than 2 years. “Some of the add ons will improve the tool dramatically - and the integrations to make this work with your other internal tech stack are easy to set up and manage.“ July 15, 2025 Ross B DirectorConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “CV Parsing makes no sense.“ April 28, 2026 Anthony C RecruiterMedical Devices, 11 - 50 employeesUsed the software for: 6-12 months. “I believe it had the capabilities needed but I think it takes more up front investment in order to be used effectively, I got support a few times while using it and found them helpful.“ October 27, 2025 DN Dave N People Operations Business PartnerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “The mobile app with default customisation is pretty basic so needs work.“ May 20, 2024 ## Showing most helpful reviews Showing 1-25 of 1022 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Talib J. Talib Jetha Staffing and Recruiting Used the software for: 2+ years ### "A great tool to use with a few minor issues" April 21, 2021 4.0 Overall the experience was good but if we knew what we know now, we might have opted for a different tool or at least we would have done more research Pros I like the GUI the most as the simplicity and the ease of use of this tool makes it a fantastic product Cons I like the IT support the least, I think there could be a lot more support that could have been given to us when we were implementing and having some issues at the start of the implementation Alternatives considered [Bullhorn Recruitment Cloud](https://www.capterra.com/p/141485/Talent-Rover/) Reason for choosing Bullhorn ATS & CRM We already had an existing relationship with Bullhorn with our US office Review Source VR Verified Reviewer Operations Manager Staffing and Recruiting Used the software for: 2+ years ### "Bullhorn ATS - Is just the best " December 16, 2020 5.0 I recommend Bullhorn to many of our staffing clientele, I always go back to all the features Bullhorn provides, all of the integrations we use (Indeed/LinkedIn) to name a few. The ease of use is a big one for us and it just works so well with our business! Pros Bullhorn is so user friendly first off! When i train new employees on the use and flow of Bullhorn I have never had an issue with them not understanding. There are so many training videos that show step by step instructions on how to move throughout Bullhorn that are so helpful! Cons There are sometimes latency issues, but this seems to get fixed quite fast! Other than that, we typically do not have many issues within Bullhorn that are worth complaining about. Alternatives considered [PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/) Reason for choosing Bullhorn ATS & CRM Bullhorn won in all categories for our business plan, and we are very happy with our decision. Review Source RH Rachel H. Recruiter Human Resources Used the software for: 6-12 months ### "Bullhorn Review" March 31, 2025 3.0 Pros Able to access clients easily and keep a good record of their information and interaction notes with them on file. Cons Accessing my colleagues calendars and my calendar was not as easily accessible. Review Source Response from Bullhorn March 23, 2026 Thank you for your feedback. We are glad to hear that the system makes it easy to maintain interaction notes and client records. We hear your frustration regarding calendar accessibility for you and your colleagues. We make regular updates to our user interface and automated workflows specifically to ensure that team calendars and shared schedules are easily accessible in one place. You can reach out to your account manager to ensure these integrated scheduling tools are correctly configured for your team. Sarah G. Business Improvement & Project Manager Financial Services Used the software for: 2+ years ### "Easy to use and very intuitive" October 12, 2021 5.0 Really great - fantastic support team Pros Its easy to set up and use and has a user friendly interface Cons No built in reporting function as standard Alternatives considered [itris](https://www.capterra.com/p/157249/itris/) Reason for choosing Bullhorn ATS & CRM Nicer user interface and ability to integrate with other software Switched from [Voyager Infinity](https://www.capterra.com/p/87313/Infinity/) Other system was outdated and not giving us anything back Review Source VR Verified Reviewer Marketing Operations Staffing and Recruiting Used the software for: 2+ years ### "Bullhorn" October 11, 2019 4.0 Works overall well for our needs, it's a bit pricey but does the job for a staffing firm Pros It's easy to pick up if you're a new user, the navigation is intuitive and it's rather easy to find what you need, input data, etc. Cons There's a lot of bugs and issues when it comes to logging in to sessions, it kicking you out too quickly, and a lot of features are either redundant or don't exist. (ie. you can't delete a company profile?) It's also difficult to edit features in the field mapping, acts too much like coding if you're not familiar with how to make those changes. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Bullhorn ATS & CRM Cheaper and acts as more of an ATS which we need Review Source VJ Vikram J. President Information Technology and Services Used the software for: Less than 6 months ### "Service Issues" July 23, 2024 2.0 Bullhorn has failed to implement the onboarding process correctly. Within the first 60 days, we raised over 20 complaints. Their analytics feature is non-functional, and they admitted to implementing the wrong version, requesting more time to fix it. Additionally, their LinkedIn integration does not work. We are extremely dissatisfied with the service provided. We are very disappointed with the service provided. The wrong version of Bullhorn Analytics was implemented, causing discrepancies in our metrics. Despite attempts to rectify this, the issues persist. Based on our experience, I cannot recommend Bullhorn. Pros Nothing much great to mention about. Except the Brand. Cons LinkedIn integration does not work. Bullhorn Analytics was not implemented properly by the their vendor, Alternatives considered [LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/) Reason for choosing Bullhorn ATS & CRM Our \[sensitive content hidden\] has refered us. IT was a Mistake Switched from [CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) Our \[sensitive content hidden\] has suggested to use. Review Source Response from Bullhorn March 23, 2026 Thank you for this feedback. We are sorry to hear about the significant frustrations you experienced during your onboarding and the service issues you encountered with your implementation. While this experience is from 2024, we want to address your concerns regarding the service provided. We have prioritized operational excellence to ensure our onboarding processes and technical implementations meet the high standards our customers expect. Bullhorn is designed as a complete recruitment platform with a unified foundation, and our goal is to eliminate friction, not create it, during your first 60 days and beyond. We make regular updates to our LinkedIn integration and Bullhorn Analytics to ensure they deliver reliable metrics for your team. Please reach out to your account manager so we can ensure your current configuration is performing to our current standards. GR Graeme R. Director Human Resources Used the software for: 1-2 years ### "Bullhorn is great for perm recruitment" May 16, 2025 4.0 Overall really good. Good level of prompt response from support and great help.section Pros The flexibility and ability that the open apis gives, making it really customisable. Cons Its not built with temp recruitment in mind and isnt good for shift work Switched from [Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/) Cost and functionality better with Bullhorn Review Source KK Kassaundra K. HR Manager Banking Used the software for: 1-2 years ### "Great product!" April 18, 2025 5.0 Used as a talent management tool with multiple candidates in the pipeline at one time. Pros Talent tracking and updating was pretty user friendly. Making sure everyone has visibility as well. Cons Ability to save and return to fields would be a beneficial addition to the program. Review Source SE Sean E. Client Services Manager Hospital & Health Care Used the software for: 1-2 years ### "Bullhorn Review" May 16, 2025 4.0 Was overall positive. It gives a very good overview for client and candidate tracking. Pros Very good applicant / client tracking. Very transparent. Helpfull features to keep track of KPIs. Easy integration with third party apps. Cons The loading times can be quite slow on the app. Customer support can sometimes take quite a while to respond to you. Review Source DH Deni H. Executive Recruiter Legal Services Used the software for: 1-2 years ### "There are Better CRM/ATS Platforms Available" November 7, 2024 2.0 We used it for about a year before finding a better tool for our team. Once we started using our new tool, it was hard to look back at Bullhorn with fondness. We realized that recruiting was made more difficult by Bullhorn than it should have been. Pros I thought it was easy to understand how to use the product. Cons Bullhorn required double entry and had workflows that were clunky and made efficiency tough to achieve. Review Source Response from Bullhorn March 23, 2026 Thank you for sharing your feedback. We are pleased to hear that you found our system easy to understand during your time with us. While this feedback is from over a year ago, we want to note that Bullhorn is designed as an all-in-one platform to eliminate friction. Our unified foundation ensures that recruitment teams work within one clear pipeline, which removes the need for manual data entry and disconnected workflows. We would be happy to welcome you back if you ever want to join the 8,000+ staffing businesses that currently rely on Bullhorn to grow their placements and profit without growing headcount. We make regular updates to our system to ensure our customers can focus on building relationships rather than administrative tasks. VA Valerie A. Senior Technical Recruiter Management Consulting Used the software for: 2+ years ### "User Friendly Bullhorn" May 8, 2017 4.0 best I have used in 15 years in the business Pros Very easy to use, no issues at all. Easy to keep track of my consultants using tearsheets. Lots of information on clients, consultants and job orders. Review Source LW Lacie W. Front Desk Coordinator / Payroll Management Consulting Used the software for: 1-2 years ### "User-friendly and Always Innovating" July 10, 2018 4.0 Overall, this is a great software for a company that is going to manage a variety of clients. Has great reporting features and is very easy to use. Pros Very simple to use and it had a lot of customization. Easy to go through candidates and jobs, easy to make placements, just easy in general. Cons Does not have a payroll service so you will have to pair it with another software. They are always updating to new add-ons which is great, but there are still issues that we have had open for months without solution. Review Source RS Rod S. Senior Recruiter Civil Engineering Used the software for: 6-12 months ### "Outdated software" October 16, 2024 1.0 Poor experience in recruiting in the 21st century Pros Nothing to write home about. It is very dated Cons Slow, not intuitive and very clunky in the modern world Review Source Response from Bullhorn March 23, 2026 Thank you for sharing your feedback. We hear your frustrations regarding the speed and interface of the platform. While this feedback is from over a year ago, we want to note that Bullhorn is an all-in-one platform that receives regular updates specifically to improve system speed, modernize the user interface, and embed AI to eliminate manual busywork. We are currently trusted by over 10,000 staffing businesses to grow their placements and profit without growing headcount. Please reach out to your account manager to ensure your current setup is optimized with these latest improvements. VR Verified Reviewer HR Manager Insurance Used the software for: Less than 6 months ### "Streamline Your Hiring and Sales Processes"" May 11, 2023 5.0 Praising the system's powerful tools for candidate sourcing, resume parsing, and job posting, as well as its intuitive interface and customizable workflows. The system also offers strong reporting and analytics capabilities, allowing users to gain insights into key metrics and make data-driven decisions.That being said, some users have noted issues with cost, complexity, and customer support, which may make the system less attractive for certain businesses. However, overall, Bullhorn ATS & CRM is a solid option for companies looking to streamline their recruitment and sales operations and improve their overall efficiency and effectiveness. Pros Bullhorn allowing users to tailor the platform to their specific needs and workflows.Additionally, Bullhorn ATS & CRM provides powerful reporting and analytics capabilities, enabling users to track key metrics and gain valuable insights into their recruiting and sales operations. The system also integrates with a wide range of third-party tools, such as job boards, social media platforms, and productivity apps, making it a versatile and flexible solution for businesses of all sizes. Cons Cost: Some users have noted that Bullhorn ATS & CRM can be expensive, especially for smaller businesses with limited budgets.Complexity: While many users have praised the system's user-friendly interface, others have found it to be overly complex and difficult to navigate, especially for new users.Customer support: Some users have reported issues with customer support, citing slow response times and difficulty in getting their issues resolved in a timely manner.Lack of integrations: While Bullhorn ATS & CRM does offer integrations with many third-party tools, some users have noted that certain integrations are missing or not fully functional, limiting the system's flexibility and adaptability. Review Source Wyatt C. Recruiting Manager Staffing and Recruiting Used the software for: 2+ years ### "Mostly good, with fixable needed improvements" June 8, 2022 4.0 It's been mostly positive. I've used TEKsystems' internal ATS and CRM, and I've used Greenhouse. As a staffing company, I don't think Greenhouse is the right tool. Bullhorn definitely hits the must-haves, but there are many ways it could improve that don't seem like asking too much. If my complaints with the product are just my lack of knowledge of the product offering, that would mean they could do a better job of teaching the best use-cases and practices of their product. Pros The 'Last People Contacted' is a very useful tab to have auto-loaded. Finding candidates can be difficult without it considering you need their number memorized, if they have a common name, or their profile name is different than the name you call them (Charles vs Chuck). The moving across stages from 'Connect' to 'Placement' is aesthetically pleasing and well designed. Cons Tracking which candidates are in play and submitted should be front and center on "My Dashboard". The cards available on "My Dashboard" are nearly all irrelevant to the recruiting lifecycle, making it fairly useless apart from "My Activity" if the admin sets some goals for you. Even the "Recruiting Manager" dashboard report is fairly useless as it only tracks candidates who's stage hasn't changed in 5 days. It is still important to track candidates within that 5 day timeframe so it should be easier to see that. The Last Note should show up on "Latest Comment" on the candidates profile page. There's often 'one-too-many-clicks' instances or journeys that should be trackable by a ML engine, or just customer surveys, and then make those changes to the product, introducing a one-click suggestion button, or just making those actions easier to find via the profile. Review Source dL deepti L. TECHNICAL RECUITER Staffing and Recruiting Used the software for: 6-12 months ### "Best ATS and CRM " December 1, 2022 5.0 My experience with Bull Horn has been great ,it makes my whole recruiting process hassle free and save my time with accurate results and great feature. Pros Its a great software for applicant tracking system and customer relation management system Its the best in market till now what i have used in my career. Cons There is nothing that i dont like about this software Review Source VR Verified Reviewer Special Projects Manager Staffing and Recruiting Used the software for: 1-2 years ### "Good but not perfect" May 18, 2016 4.0 We have been using Bullhorn since the start of Bullhorn. The software does what we need it to - most of the time. There are many options to partner with different companies that work seamlessly with Bullhorn. We are always looking for the latest and greatest to make our jobs easier so we always hope for more options where this is concerned so we can tie as much as possible right into our Bullhorn processes. They have made a lot of improvements and additions to Bullhorn in the past year, but not all things work the way a regular user may think. The way to pull lists now, is not the same as it used to be. For example. If you are trying to generate a list of client contacts based on recent placements, there is no real easy way to do this now (like you used to be able to do). You either have to go in each placement one by one and add the client contact to a distribution list or do a million steps which sometimes does not work. Pulling this list used to be very easy and now you can no longer do this the way you used to be able to. Some processes are not as user friendly to figure out so we always hope Bullhorn is making adjustments - getting into the mind of the users and how they might think to do things, rather than a multi step process that takes calling Bullhorn directly to figure out. We recently started using the NPS to survey our clients. We have used other products in the past to generate this same gauge for customer satisfaction, and there definitely can be more improvements to this to make it better. We would love to see a better way to add clients to the survey based on placements without having to open each placement one by one and going into the client contact to add them to the survey. Same as most issues. We want to pull client lists quite often based on the placements we make and there seems to be no quick, clear and direct way to do this. We have had some issues with seamless functions with more advanced things - i.e. In building out an on boarding/application portal WITH the Bullhorn developers, we have experienced a lot of issues when people are trying to apply to our jobs. trying to get things worked on can take a VERY long time for these more advanced fixes. If it is just a general fix in the system, the response time is usually very good. Pros It does what any staffing firms needs. good selection of programs that can be integrated (but you can never have too many options!) Cons down times/issues do come up could use better process for doing certain searches (noted in review) Review Source SH Sahil H. Recruitment manager Staffing and Recruiting Used the software for: 1-2 years ### "Bullhorn is an amazing application Tracking System." July 7, 2023 5.0 Overall Bullhorn has so many key features and they help a lot in recruiting and onboarding process. Pros Tracking candidates submission, interviews, hiring etc. are quite efficient and easy to use functions of Bullhorn. Cons Resume search function can be improved a lot because it doesn't give accurate results when we put more than one filter at a time. Review Source TW Tom W. Senior Recruiter Human Resources Used the software for: 1-2 years ### "An Effective & Efficient Applicant Tracking Software" February 7, 2023 5.0 As a Senior Recruiter with an RPO, I have used the Bullhorn ATS & CRM for several years. It is a great applicant tracking system and has served me well. Pros I like the way the software is designed, as well as its broad range of functionality. It also integrates well with other applications and platforms. Cons I cannot think of anything that I like least about Bullhorn. Review Source VR Verified Reviewer Talent Acquisition Human Resources Used the software for: 1-2 years ### "Applicant Tracking System" September 2, 2018 3.0 Pros 1\. Full function for recruiting, keeps all information intact from parsing, screening, endorsment and placement. 2. It is great to use for multi tasking. Can open several jobs at once, can pull up multiple candidates 3. One great feature of this software would be their tear sheet. Can make a list private or public of candidates in certain location, skills or qualities that can be used for future references. You can also use this tear sheet to send multiple emails at once. 4. Bullhorn, gives you flexibility with integration. This also serves as accuracy in documentarion. If all tools are integrated, however you interact with a candidate thru phone, email or text all these will be put in on file automatically. 5. You can also open a job, and see similar jobs at the bottom of the page o look for other opportunities with the same end client 6. It also provides variety of ways to save a candidate. Either drag and drop, copy and paste or download the file. It also offers bullhorn accelerator. Where it can download profile straight from your job boards. If you want to save up with space in your drive. Cons 1\. Though Bullhorn is a very useful tool, it is never perfect. It has latency every now and then and at some point misses to capture what you have saved. Review Source VR Verified Reviewer Sales Coordinator Staffing and Recruiting Used the software for: 2+ years ### "Would be lost without it..." March 25, 2021 4.0 Pros Bullhorn has helped us streamline considerably. It tracks everything from texts to emails by user and candidate/client. Cons There are so many features that are "so close" but not quite there yet. I do believe they will get there but it takes longer than anticipated for improvements to be implemented. Review Source VR Verified Reviewer Senior Technical Recruiter Human Resources Used the software for: 1-2 years ### "Excellent ATS" October 31, 2023 5.0 Pros Bullhorn offers a wide range of features for recruiters and staffing agencies, from job posting to candidate sourcing and customer relationship management, all within a single platform. This comprehensive set of tools can streamline and simplify the recruitment process. Cons Nothing as such i have seen, User interface should be more creative Review Source Alex L. Senior Operations Assistant Staffing and Recruiting Used the software for: 6-12 months ### "Customer support is amazing" July 10, 2023 4.0 Pros It's generally super user-friendly. the ability to have multiple tabs open within the CRM. Being able to flag actions/comments to other team members. it allows the team to keep track of applicants and where they are in the process. Great and consistent customer support. Cons The searches are inaccurate - narrowing down candidates takes much more time than it should. No simple way to view all CV sends interviews and other bits of pipeline all on one page. The Dashboards aren't great. Review Source VR Verified Reviewer Recruiter Human Resources Used the software for: 1-2 years ### "Bullhorn, straightforward" September 18, 2018 5.0 Cost wise you only pay for a CRM solution but you also get a job board something that is gold for recruiters, an extra job board is always welcome. It does also save time, something that most of us fail to realize it takes a couple of minutes to parse a candidate to any crm system with all the information in a resume, Bullhorn solves this by automatically parsing candidates to its system,specially if Monster.com is linked. You can save precious time and get more time to reach candidates vs parsing them. Pros Bullhorn is one of those software's out there that are pretty straightforward in terms of use. Great specially for those starting out in the recruiting world. What makes bullhorn great is that its not only a good end to end application tracking system but it also serves as a candidate pool of all the candidates that all the users within the company has ever entered in. Not only do you get a CRM but you also get a Job board. For recruiters like me another Job board to source on is another mine of gold. Its also great that you can link Monster.com to it. Makes parsing candidates form Monster a lot easier and saves time. Cons Nothing really , I just wished they had like a night mode or a livelier color scheme. Review Source SH Sandy H. HRG Financial Services Used the software for: 2+ years ### "Customizable but Limited Efficiency" March 5, 2019 3.0 I liked Bullhorn for its ease of use, but there were some areas where they really fall behind. Pros Bullhorn is easy to learn how to use and makes many functions of the Staffing world easier--for example, you can add custom fields to Bullhorn pretty easily to start tracking new aspects of your business, and it's fairly simple to add candidates, parse data, etc. The reporting features are very helpful, provided your employees add in the data when they are supposed to. It's easy to filter out people and get the call lists you need. Cons Bullhorn's integrations with other software systems is a huge problem, as it decreases efficiency in the workflows. For example, although it can integrate with Sterling I-9s, it can't integrate with background checks. Even the I-9 integration looks sloppy and crashes a lot which adds many extra steps to your workflow. It always amazed me how hard it was to integrate with a phone system--even after their multiple updates we couldn't click a number and dial it from the computer. That alarms me, as this software is built for people who are on the phone all day. It's hard to do a mass-update for people. For example, if you add a new field, it's hard to complete it for a bunch of people and when you make the changes it often crashes the system. If you've been in business for a while this is a problem. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.