# Bullhorn ATS & CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bullhorn ATS & CRM the right Recruiting solution for you? Explore 1021 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/reviews --- Bullhorn ATS & CRM 4 (1021) [View alternatives](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Reviews of Bullhorn ATS & CRM Ease of use 4.1 Customer Service 4.0 ## Pros and Cons in Reviews Maria F H Client and guest liasonHuman Resources, 51 - 200 employeesUsed the software for: 6-12 months. “I am actually working while using bullhorn, it keeps my time secure for me to submit, I get help whenever I need to and made my recruitment process super-fast and easy after I had gone through the interview process.“ January 15, 2026 AA Ashley A Do not recommend for RecruitersStaffing and Recruiting, 2 - 10 employeesUsed the software for: More than 2 years. “They did mass layoffs because they are losing market share.“ October 6, 2025 AS Akshay S Team LeadComputer Software, 10,001+ employeesUsed the software for: 1-2 years. “Bullhorn ATS offers a robust suite with a strong focus on centralized data management, workflow efficiency, and insightful analytics, tailored for recruitment agencies.“ April 22, 2024 VJ Vikram J PresidentInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Their analytics feature is non-functional, and they admitted to implementing the wrong version, requesting more time to fix it.“ July 23, 2024 Anthony C RecruiterMedical Devices, 11 - 50 employeesUsed the software for: 6-12 months. “I believe it had the capabilities needed but I think it takes more up front investment in order to be used effectively, I got support a few times while using it and found them helpful.“ October 27, 2025 AA Ashley A Do not recommend for RecruitersStaffing and Recruiting, 2 - 10 employeesUsed the software for: More than 2 years. “It's still one of the most expensive platforms on the market, but it's not worth the price.“ October 6, 2025 Joey B Head of GTM SearchStaffing and Recruiting, 51 - 200 employeesUsed the software for: More than 2 years. “Some of the add ons will improve the tool dramatically - and the integrations to make this work with your other internal tech stack are easy to set up and manage.“ July 15, 2025 DN Dave N People Operations Business PartnerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “The mobile app with default customisation is pretty basic so needs work.“ May 20, 2024 ## Showing most helpful reviews Showing 1-25 of 1021 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Talib J. Talib Jetha Staffing and Recruiting Used the software for: 2+ years ### "A great tool to use with a few minor issues" April 21, 2021 4.0 Overall the experience was good but if we knew what we know now, we might have opted for a different tool or at least we would have done more research Pros I like the GUI the most as the simplicity and the ease of use of this tool makes it a fantastic product Cons I like the IT support the least, I think there could be a lot more support that could have been given to us when we were implementing and having some issues at the start of the implementation Alternatives considered [Bullhorn Recruitment Cloud](https://www.capterra.com/p/141485/Talent-Rover/) Reason for choosing Bullhorn ATS & CRM We already had an existing relationship with Bullhorn with our US office Review Source VR Verified Reviewer Operations Manager Staffing and Recruiting Used the software for: 2+ years ### "Bullhorn ATS - Is just the best " December 16, 2020 5.0 I recommend Bullhorn to many of our staffing clientele, I always go back to all the features Bullhorn provides, all of the integrations we use (Indeed/LinkedIn) to name a few. The ease of use is a big one for us and it just works so well with our business! Pros Bullhorn is so user friendly first off! When i train new employees on the use and flow of Bullhorn I have never had an issue with them not understanding. There are so many training videos that show step by step instructions on how to move throughout Bullhorn that are so helpful! Cons There are sometimes latency issues, but this seems to get fixed quite fast! Other than that, we typically do not have many issues within Bullhorn that are worth complaining about. Alternatives considered [PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/) Reason for choosing Bullhorn ATS & CRM Bullhorn won in all categories for our business plan, and we are very happy with our decision. Review Source DH Deni H. Executive Recruiter Legal Services Used the software for: 1-2 years ### "There are Better CRM/ATS Platforms Available" November 7, 2024 2.0 We used it for about a year before finding a better tool for our team. Once we started using our new tool, it was hard to look back at Bullhorn with fondness. We realized that recruiting was made more difficult by Bullhorn than it should have been. Pros I thought it was easy to understand how to use the product. Cons Bullhorn required double entry and had workflows that were clunky and made efficiency tough to achieve. Review Source Response from Bullhorn March 23, 2026 Thank you for sharing your feedback. We are pleased to hear that you found our system easy to understand during your time with us. While this feedback is from over a year ago, we want to note that Bullhorn is designed as an all-in-one platform to eliminate friction. Our unified foundation ensures that recruitment teams work within one clear pipeline, which removes the need for manual data entry and disconnected workflows. We would be happy to welcome you back if you ever want to join the 8,000+ staffing businesses that currently rely on Bullhorn to grow their placements and profit without growing headcount. We make regular updates to our system to ensure our customers can focus on building relationships rather than administrative tasks. Sarah G. Business Improvement & Project Manager Financial Services Used the software for: 2+ years ### "Easy to use and very intuitive" October 12, 2021 5.0 Really great - fantastic support team Pros Its easy to set up and use and has a user friendly interface Cons No built in reporting function as standard Alternatives considered [itris](https://www.capterra.com/p/157249/itris/) Reason for choosing Bullhorn ATS & CRM Nicer user interface and ability to integrate with other software Switched from [Voyager Infinity](https://www.capterra.com/p/87313/Infinity/) Other system was outdated and not giving us anything back Review Source KK Kassaundra K. HR Manager Banking Used the software for: 1-2 years ### "Great product!" April 18, 2025 5.0 Used as a talent management tool with multiple candidates in the pipeline at one time. Pros Talent tracking and updating was pretty user friendly. Making sure everyone has visibility as well. Cons Ability to save and return to fields would be a beneficial addition to the program. Review Source CG Charlotte G. Office Manager Management Consulting Used the software for: 2+ years ### "Overview of Bullhorn experience" December 17, 2018 4.0 Bullhorn is a great CRM system, it's easy to learn and use and it has served us well so far. Our staff have picked it up easily however the odd technical glitch can be quite frustrating. Pros I like that the contacts, clients and candidates can all link up so you can keep track of everything and i love how you can track your recruitment process as it's happening. Cons We have had a couple of issues with latency in the past which has been time consuming. A lot of this happened when Bullhorn transitioned to the S Release Review Source VA Valerie A. Senior Technical Recruiter Management Consulting Used the software for: 2+ years ### "User Friendly Bullhorn" May 8, 2017 4.0 best I have used in 15 years in the business Pros Very easy to use, no issues at all. Easy to keep track of my consultants using tearsheets. Lots of information on clients, consultants and job orders. Review Source KS Kim S. Recruiter Management Consulting Used the software for: 2+ years ### "Bullhorn Review" May 10, 2018 5.0 Pros The tool is well laid out and easy to use. There are a ton of features, even after 7 years of using Bullhorn, I still find that there are features I have not fully utilized. Cons The search capabilities within the tool are not the greatest and could use to be developed further in order to get the most out of Bullhorn. Review Source ML Matthew L. Recruiter Used the software for: 1-2 years ### "Best Decision Ever " February 16, 2018 5.0 If you are a recruiter, definitely invest in this software. Pros Deciding to switch to Bullhorn was the best decision our firm made. It is easy to use, and has improved our efficiency immensely. Bullhorn even allows us to store documents on it, allowing our firm to go 100% paperless. This product is incredible. Cons This product requires somewhat of a learning curve, but once you get it, it get's much easier to use. I also wish more features were available for Team Edition users. Review Source LW Lacie W. Front Desk Coordinator / Payroll Management Consulting Used the software for: 1-2 years ### "User-friendly and Always Innovating" July 10, 2018 4.0 Overall, this is a great software for a company that is going to manage a variety of clients. Has great reporting features and is very easy to use. Pros Very simple to use and it had a lot of customization. Easy to go through candidates and jobs, easy to make placements, just easy in general. Cons Does not have a payroll service so you will have to pair it with another software. They are always updating to new add-ons which is great, but there are still issues that we have had open for months without solution. Review Source GC Gregory C. Recruiter Computer Software Used the software for: 1-2 years ### "Review" May 8, 2017 4.0 Pros I like that everything is organized. Easy to add notes, and files to candidates. Also easy to create job reqs Cons Add people can sometimes be a pain. When we people that apply through bullhorn they still dont show up in bullhorn and you have manually add them which takes time. Also if you dont use bullhorn for like 30min it logs you out. Review Source RS Rod S. Senior Recruiter Civil Engineering Used the software for: 6-12 months ### "Outdated software" October 16, 2024 1.0 Poor experience in recruiting in the 21st century Pros Nothing to write home about. It is very dated Cons Slow, not intuitive and very clunky in the modern world Review Source Response from Bullhorn March 23, 2026 Thank you for sharing your feedback. We hear your frustrations regarding the speed and interface of the platform. While this feedback is from over a year ago, we want to note that Bullhorn is an all-in-one platform that receives regular updates specifically to improve system speed, modernize the user interface, and embed AI to eliminate manual busywork. We are currently trusted by over 10,000 staffing businesses to grow their placements and profit without growing headcount. Please reach out to your account manager to ensure your current setup is optimized with these latest improvements. GD Giuliano D. Customer Care Rep Telecommunications Used the software for: 1-2 years ### "A Great HR Solution For Business " April 29, 2024 5.0 Pros The tool handles recruitment and most our HR needs effectively. Well equipped and effortless to use. Cons No issues as the product is helpful and never a problem. Review Source KK Karrah K. Front Desk Staffing and Recruiting Used the software for: 6-12 months ### "Bullhorn is like a cellular phone - all in the palm of my hand!" September 13, 2019 5.0 I have been using Bullhorn for almost a year now - our company has been with the software for at least 5 years and they are doing everything right. At the beginning of this year my organization decided to add Sense Messaging as another way of engaging with our clientele (best decision we've made). These two pieces of software are connected on my platform and have benefited PMC together and on their own too. When we text our clientele through Sense Messaging it automatically is in the database system allowing PMC to keep track of all of the important conversations with our candidates for reference. Bullhorn has solved many business problems with its simplicity also by simply with its ability to communicate with us. The software provides all the information we need to communicate in our industry. Bullhorn has allowed PMC to keep up to date with our clients' needs in positions and our candidates interests and success to meet their goals. Bullhorn is a computer software program progressing with the times of recruitment. Pros Bullhorn is like a cellular phone - all in the palm of my hand - well both of my hands technically - click the mouse with my right hand and type with my left hand when need be. Bullhorn is easy to use, easy to read, it's organizational, it gives you the ability to edit and delete incorrect notations and through contact with Bullhorn's Support Services we've been able to have the software edited for an addition of information that has helped us understand our consumers better to meet their needs. What is most loved about Bullhorn on my end as a Front Desk Agent is having the ability to create and edit templates. I am on the phone from 8am - 5pm Monday through Friday speaking to candidates and clients. Through all this beautiful chaos I am also transferring our customers to our recruiters, payroll admins, and directors. With the opportunity to build and create templates, I have been able to color code, have the message set up, ready to go, and tag my coworkers for knowledge all within a matter of seconds whilst assisting someone else at the same time. There is not a perfect experience to dedicate knowledge here as I successfully complete this task every time. Could not ask for a better resourceful and system. Cons Every perfect piece of software comes with its defects. No person is perfect and nothing they create is perfect either. Bullhorn is stubborn in the category of taking extra steps. When I receive resumes via email, I can simply parse them in no strings attached. However, if I try to parse a resume that has been sent via fax, the option is not there. As a user, one must add the candidate, save the candidate and then go back and merge if the candidate is already on file. A lot of baby steps but doable when need to be done. When candidates apply through our website, Bullhorn is outstanding and automatically merges the file into our system. Sometimes if the candidate is already in our system, Bullhorn merges the two files together and sometimes the software does not which creates confusion for our notetaking and reach outs. Thankfully knowing this, I am always 100% on the lookout for those doppelganger files and ready to merge them to create less confusion for my coworkers and our clientele. Review Source CS Chuck S. Practice Lead Used the software for: 1-2 years ### "Bullhorn review" February 10, 2017 3.0 I'm a former MaxHire advocate, user, trainer, etc. Love the platform. So this is kind of like a Chevy fanatic reviewing a Ford :-) Pros Very clean interface. No over-crowding. Mostly intuitive to use. Love that it's not an installed client on a machine and is cloud based. I like how you can immediately edit some field values on records while viewing them in list format. Love the reporting features and functionality. Hands down 1 of the best here that I've seen. Cons uploading data by .csv...if some data on the spreadsheet is a dupe in BH, it will tell you that x# of the uploads were duplicate. Okay - great. But then, that x# of dupes don't get displayed in my list. So then I have saved the new uploads into a tearsheet, sort the tearsheet A-Z and then open my spreadsheet to cross reference who the missing x#s are to then go find them individually in BH and add to the tearsheet. In MaxHire - which Bullhorn OWNS - I get an option to add the dupes to the list. BRILLIANT! Activities tab in a person record - I think by default always shows (0). But once you click it, you can then see placements, interviews, appointments, tasks, etc. This makes it really challenging to quickly search for those who have any of those activities. The Bullhorn Accelerator browser extension rarely works. How many times do I have to continue logging in to use it? Same for the Outlook add-in. Set up - I'm really disappointed that Bullhorn doesn't take the additional time on initial configuration to work with new clients on setting up (or at least notifying the client of these things) email integration with Outlook or Gmail. This should be a default practice by Bullhorn. I've now been at 2 companies on Bullhorn who didn't even have this setup and didn't even know the possibility existed. Bullhorn should be making these recommendations - they are called best practices - or making these things set up defaults. I know the user has to work with their domain host/email host. Tearsheets - brilliant idea - but to me, a tearsheet is my call list. I put people in a tearsheet per my planning for the next day. You open the tearsheet and you have to open each record to get to the phone number to be able to call them. This is an epic fail. Tearsheet lists don't even display the binoculars for a profile quick view. That would help. Tearsheets don't allow you to manipulate the fields being displayed on the tearsheet (to display contact info). This is a big fail. It was only after months of frustration that we opened a ticket about this to learn that we have to open the tearsheet through contact or candidate fields to then get access to what makes a tearsheet beneficial in the first place. Totally frustrating. Calendar - EPIC FAIL - Bullhorn doesn't have a calendar. I live in Bullhorn, but have to use my Google Calendar or Outlook calendar to see what my day looks like? Again - you guys OWN MaxHire. Another great feature for Bullhorn to make happen. And if I book appointments for people on my team with a client or candidate (and I won't be attending), I don't even see the event at all because I didn't invite myself to get the message to my inbox to then accept my own invitation. Come on - that's frustrating. How can I see when to follow up or get a reminder to follow up if it doesn't exist on my calendar. Review Source JM Jamie M. Managing Recruitment Consultant Human Resources Used the software for: 2+ years ### "Efficient system for managing recruitment agency process from client & candidate side." April 20, 2023 4.0 Bullhorn does what it says on the tin, it's an efficient clean well integrated candidate, job and client management system. If you get great partner software's to merge with Bullhorn the journey can be even more efficient. Pros It was smooth in terms of it's operation, it was a great way to manage your KPI's through intelligence and stats gathering so you know you were 'following the process' Cons Visually after using Vincere one of Bullhorn's competitors, they could smooth the visualisations to understand candidate and client stages better. Review Source PS Pratham S. Mean Stack Developer Staffing and Recruiting Used the software for: 2+ years ### "System for tracking applications for candidates efficiently" December 23, 2022 4.0 Pros Bullhorn provides you the opportunity to gain experience tracking different clients' movements, positions, and prospects. Find the person you're looking for by calling the number. Bullhorn can link to Sense and send pre-programmed messages for first-day checks, end-of-week checks, etc., allowing me to keep in touch with my staff and learn about any problems they are experiencing as well. You may choose multiple tabs based on your needs and designate one as the default so that it always displays the relevant information. I also appreciate having the opportunity to record notes for each sale or hiring discussion and having the flexibility to amend those notes to keep both you and your coworkers informed. Cons A candidate must first be manually created, after which notes and modifications must be added. Speaking about job advertisements, I believe it has to be resolved. Additionally, for the workers I deal with, Pridestaff's broadcast messages occasionally arrive at the wrong time. If/when we entirely close the tab, we have to reopen it. These days, the sidebar is likewise outdated. Review Source BA Brenda A. sales Staffing and Recruiting Used the software for: 2+ years ### "BH was user friendly but spendy" April 1, 2024 4.0 Pros Appreciated the fact that the ATS and CRM was integrated and you're able to track candidates across clients, etc. Cons Clunky email campaign set up, opted for other channels. Review Source JA Jeffrey A. Partner Staffing and Recruiting Used the software for: Less than 6 months ### "Evaluation of Bullhorn Recruiting Software for Use by a Smaller Retained Executive Search Firm" December 9, 2016 5.0 I had a personal, on screen demonstration of this product by a rep on Mon Nov 21, 2016 starting at about 11:00 AM PST. Using Citrix I looked at a custom screen demonstration while Adam Cuomo and I spoke by phone. (My rep and I were the only 2 people involved in this presentation.) At the beginning I explained how a small partnership or “solo” retained executive recruiter operates. Although it should be noted that I started my search career working for a larger recruiting firm. And that I am generally familiar how large and small recruiting firms in California and the U.S. function internally. And later I remembered that I had actually evaluated at least two different recruiting software packages in the past. During the on-screen evaluation Mr. Cuomo gave me enough feedback and comments to indicate that he had a really competent understanding of this niche or the overall recruiting business. The Bullhorn software appears to function beautifully. The Bullhorn software or system catalogs candidate profiles, open search projects, communication with candidates and clients, interview schedules, status and feedback reports, etc. And it apparently can accomplish a “housekeeping” function that I didn’t expect. That is, one component of Bullhorn is that it can apparently import a “resume” submitted by email or scanned into a system. And then catalog that candidate profile into the recruiter’s database of contacts. Where there are multiple recruiting consultants working for the same firm --- it helps to insure that everyone “is on the same” as to contacts with all candidates and client organizations. The cost for a small one-user firm like mine was estimated at monthly. The user’s database is kept in Bullhorn’s cloud storage. For my method of executive search Bullhorn is not necessary. All of my recruiting history is in my head or “searchable” by a key word on my Mac’s hard drive. And that recall can be enhanced by a standard Google-search on the web or access to any private database that I might have access to. It would, however, be a consideration if I ever added a partner to the business. As it stands, however, it provides more structure that most small firms probably need. But there was one aspect or component of the Bullhorn offering that could be immediately useful to a small search practice like mine. And that is the ability to neatly and efficiently input resumes that come to me in differing formats into my own structured database of contacts and potential candidates. I don’t have time to personally do this. And it’s often difficult to find and schedule in a support person who can effectively do this with my personal email records and the file notes from my searches. And there is always a concern with confidentiality when outside staff is engaged. Pros It appears to really function beautifully. And it's a fit with a retained executive search organization's needs. And it appears to be reasonably priced. Cons It probably has a more limited utility for a one or two person retained executive search firm. Review Source Jesica B. CRM Manager Insurance Used the software for: 1-2 years ### "Great for recruiters" March 7, 2019 5.0 This platform turned out to be really handy for candidate recruiting. Users should pay special attention to the report functions, as they are really helpful in recruiting. For people who like everything individually organized and neat, it’s a lifesaver. Pros \- A truly simplistic layout - Seamless integration of all data from different sources to one complete Bullhorn database. - Efficient tasklist and search - Managing client and talent leads has become much easier - A real time saver - Contact list is searchable and easy to navigate An extremely useful service for integrating databases (e.g. client and sales, recruiting data etc). Bullhorn is one of the best CRM’s I have worked with. Simple, clean visuals, intuitive functions, good integration features. Allows synchronization with other programs and tools. - Customizable, with lots of functions - Compatible with tons of other software Cons \- Some problems with user interface, like popups - Refreshing posts is sometimes delayed, especially if they are close in time - Small window sizes, requires lots of scrolling action - Speed – data transmission could be much faster - Needs a lot of updating and administration (which is honestly the problem of all CRM sofrware) - Keeps old data which you have to delete manually, or it will interfere with current priorities Review Source VR Verified Reviewer Technical Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Bullhorn ATS is way better than the rest of the competing ATS in the Market" June 30, 2022 5.0 Pros Ease of use and friendly GUI that makes navigation a breeze Cons Crappy when it comes to internal sourcing. Bullhorn sometimes displays some glitches when synced with some of the commercial job boards. Review Source SL Steve L. Dir of recruiting Construction Used the software for: 1-2 years ### "There's better alternatives especially for the $$$" November 25, 2020 4.0 Not impressed - good product, mediocre customer service yet one of the most expensive choices. Pros Did a decent job in all aspects but never a great job. Product-wise it was decent to good FAR better than Tempworks in functionality A true CRM/ATS with modern-day capabilities - as most of the top 20 ATS's have Cons Customer service was lacking during presale, implementation, and during our migration No help with "best practices" therefore they rely on their customer base to figure things out for themselves versus acting as professional advisors Their initial salesmen were extremely "high pressure sales oriented" NOT focused on clients needs, wanted to close the deal Ease of use is lacking therefore employees are reluctant to embrace it. Reason for choosing Bullhorn ATS & CRM The most influential person at TriStaff had a previous friendship with the sales rep Review Source CB Corinne B. Account Manager Staffing and Recruiting Used the software for: 2+ years ### "Bullhorn Review from a Recruiter whose Company Utilizes the Software as their Main CRM" August 6, 2021 5.0 Pros It is fairly easy to use and the possibilities for projects you can create seem endless. Cons The only thing I dislike about the product is you get automatically logged out after a certain time limit even if you are in the middle of working on something. When you log back in all of your progress is usually erased for that particular task. Review Source JM John M. CEO Biotechnology Used the software for: 1-2 years ### "The big player but seems like old technology" August 5, 2021 3.0 Over all it did what it said and seems to have a corner on the market but does not seem to be innovative or really bring cutting-edge ideas to the table. I felt it was an administrative task to use a bullhorn vs a tool that would empower me to grow my business. Pros It has tons of features and could grow with you. It also has a great marketplace so you can hire consultants to customize it. This was extremely expensive, however. Cons It seems like it was built on technology from 15 years ago, feels very clunky and was not as responsive, automated or taking advantage of the latest technology. I found myself wanting to skip tracking interactions rather than fire this Bullhorn system up. Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/)[Recruit CRM](https://www.capterra.com/p/174348/Recruit-CRM/) Reason for choosing Bullhorn ATS & CRM I didnt - I moved to Recruit CRM Review Source PS Paul S. Vice President, Technology Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Flexible ATS for elastic world" June 8, 2017 4.0 In general, Bullhorn offers a strong foundation with regards to an ATS platform that's easily adopted by your employees and customizable to fit your business needs. Pros 1\. Strong foundational workflow out of the box, that can be customized with ease when need be. 2. Highly intuitive UI that's easy to adopt for the recruiter or sales type. Cons 1\. The UI shows flashes of brilliance with certain aspects, but lacks uniform functionality across the board. 2. Base package goes the distance, but some needs and wants carry additional cost/spend. Review Source Similar Products Featured