---
title: "Bullhorn Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Bullhorn the right Staffing Agency solution for you? Explore 1023 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Bullhorn

4 (1022)

[View alternatives](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of Bullhorn

Ease of use

4.1

Customer Service

4.0

## Pros and Cons in Reviews

Maria F H

Client and guest liasonHuman Resources, 51 - 200 employeesUsed the software for: 6-12 months.

“I am actually working while using bullhorn, it keeps my time secure for me to submit, I get help whenever I need to and made my recruitment process super-fast and easy after I had gone through the interview process.“

January 15, 2026

Ross B

DirectorConstruction, 2 - 10 employeesUsed the software for: Less than 6 months.

“Extremely hard to track where your CV's have been sent.“

April 28, 2026

DN

Deontay N

Recruiting ManagerHuman Resources, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“it also is a good tool to display information needed if you have quesitons“

June 26, 2026

Ross B

DirectorConstruction, 2 - 10 employeesUsed the software for: Less than 6 months.

“CV Parsing makes no sense.“

April 28, 2026

Ross B

DirectorConstruction, 2 - 10 employeesUsed the software for: Less than 6 months.

“I have paid half of their subscription and get 10 times more accessability with other systems“

April 28, 2026

AA

Ashley A

Do not recommend for RecruitersStaffing and Recruiting, 2 - 10 employeesUsed the software for: More than 2 years.

“They did mass layoffs because they are losing market share.“

October 6, 2025

Joey B

Head of GTM SearchStaffing and Recruiting, 51 - 200 employeesUsed the software for: More than 2 years.

“Some of the add ons will improve the tool dramatically - and the integrations to make this work with your other internal tech stack are easy to set up and manage.“

July 15, 2025

VJ

Vikram J

PresidentInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“Their analytics feature is non-functional, and they admitted to implementing the wrong version, requesting more time to fix it.“

July 23, 2024

## Showing most helpful reviews

Showing 1-25 of 1022 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DN

Deontay N.  
Recruiting Manager  
Used the software for: 3-5 years

### "Bullhorn Review"

June 30, 2026

5.0

Pros

I like how easy Bullhorn is to navigate for timesheets. it also is a good tool to display information needed if you have quesitons

Cons

The least i like about bullhorn is how sometimes it is difficult to modify time if there is an error in the system

Review Source

Director  
Used the software for: Less than 1 year

### "DO NOT USE BULLHORN"

April 29, 2026

1.0

I would not use ever again. Their system is very basic - the parsing of any information is very poor. and you pay a premium for it. The fact you need a (paid) external add on for anything useful, tells you everything you need to know.

Pros

Absolutely nothing. The layout is poor - too many clicks to get what you need. I have paid half of their subscription and get 10 times more accessability with other systems

Cons

CV Parsing makes no sense. It will only pick out wording from their own Master list. Parsing only works with words associated with job titles?? Extremely hard to track where your CV's have been sent. there is a lot of clicks to get where you need to be. Long time for wait on system issues you find. I wait about a week for someone to say to me that they cant fix it. Sending mass emails is very complicated. Hot lists and shortlists is confusing

Switched from

[Influence](https://www.capterra.com/p/180629/Influence/)

Influence is very code orientated. i needed something easier to use

Alternatives considered

[Access Vincere Evo](https://www.capterra.com/p/152350/Vincere/)

Reasons for choosing Bullhorn

Employers I know have used it previously

Review Source

Response from Bullhorn

May 4, 2026

Hi Ross, thank you for the detailed feedback. We want every staffing agency on Bullhorn to feel set up to succeed. A few comments: • Bullhorn's parser turns CVs into searchable profiles automatically, and Fast Find searches by keyword, skill, or location across your full database. The search taxonomy is configurable to your team. • Submission lists show every open job and where each candidate stands. The email sidebar for Outlook and Gmail logs CV sends and notes to the candidate record automatically. • Tearsheets are saved candidate shortlists, and bulk status updates message a group from the same view. • AI Assistant, automation, and analytics are included in all our agency plans, not paid add-ons. • Our standard support response is under 60 seconds with a 95% satisfaction rate, so a longer wait isn't typical and we'd like to investigate. • Please reach out via help.bullhorn.com or your account manager and we'll make sure the platform works for you. The Bullhorn Team

Recruiting  
Used the software for: 3-5 years

### "Good experience"

March 23, 2026

5.0

It has been good. Implementation was fine and our organization has generally had a positive experience.

Pros

Ease of use, AI features, analytics, the ability to create goals by department and person, web publishing

Cons

The experience with Bullhorn has been good. There are a lot of features, so it just takes time to learn them all.

Switched from

[UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)

Needed a more advanced system that would work for the entire organization and all business units.

Review Source

Response from Bullhorn

March 23, 2026

Thank you for sharing your experience! We are so glad Bullhorn is providing the advanced, unified foundation your organization needs across all business units. While our platform offers significant depth, we have designed our AI-powered assistant to simplify your daily workflow and automate manual tasks instantly. Our team is committed to providing the tailored onboarding and support your recruiters need to ramp up quickly and focus on making placements, so feel free to reach out to your account manager if you need additional support. It is wonderful to see these tools helping you hit your goals by department!

Client and guest liason  
Used the software for: Less than 1 year

### "Easy to use!"

January 16, 2026

5.0

I love it! I am glad my company is using this system for us to have our time submissions as well as all of our hiring process.

Pros

I am actually working while using bullhorn, it keeps my time secure for me to submit, I get help whenever I need to and made my recruitment process super-fast and easy after I had gone through the interview process.

Cons

At first it was hard to understand, once you look around you can see that the user interface is made to be understandable in no time.

Review Source

Response from Bullhorn

March 23, 2026

Thank you for the feedback. We are glad to hear that Bullhorn is helping you keep your time secure and making your recruitment process faster. It is helpful to know that while the system was hard to understand at first, you found the user interface to be understandable in no time once you explored it. We aim to provide a complete recruitment platform that eliminates friction from your daily tasks. Please feel free to reach out to your account manager if you need any additional support as you continue to automate your workflow.

Talib J.  
Talib Jetha  
Used the software for: 3-5 years

### "A great tool to use with a few minor issues"

April 22, 2021

4.0

Overall the experience was good but if we knew what we know now, we might have opted for a different tool or at least we would have done more research

Pros

I like the GUI the most as the simplicity and the ease of use of this tool makes it a fantastic product

Cons

I like the IT support the least, I think there could be a lot more support that could have been given to us when we were implementing and having some issues at the start of the implementation

Alternatives considered

[Bullhorn Recruitment Cloud](https://www.capterra.com/p/141485/Talent-Rover/)

Reasons for choosing Bullhorn

We already had an existing relationship with Bullhorn with our US office

Review Source

Blake D.  
Trade specialist  
Used the software for: 3-5 years

### "Bullhorn for a staffing agency"

January 21, 2025

5.0

So far Bullhorn has worked well as an ATS but the options to customize and do BULK actions is a must.

Pros

Bullhorn integrates with most other systems that we use and is accessible on the go.

Cons

Bullhorn is very cumbersome and it lacks the customization we need in the staffing world with many differing clients.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

For the onboarding aspect we switched to Bullhorn but Asana made it easier to customize.

Review Source

Recruiter  
Used the software for: Less than 1 year

### "Bullhorn Review"

April 3, 2025

3.0

Pros

Able to access clients easily and keep a good record of their information and interaction notes with them on file.

Cons

Accessing my colleagues calendars and my calendar was not as easily accessible.

Review Source

Response from Bullhorn

March 23, 2026

Thank you for your feedback. We are glad to hear that the system makes it easy to maintain interaction notes and client records. We hear your frustration regarding calendar accessibility for you and your colleagues. We make regular updates to our user interface and automated workflows specifically to ensure that team calendars and shared schedules are easily accessible in one place. You can reach out to your account manager to ensure these integrated scheduling tools are correctly configured for your team.

Chris C.  
Recruiter  
Used the software for: 3-5 years

### "Good Recruitment ATS & CRM"

November 19, 2024

4.0

Overall, it's quite good to deal with. Everything is laid out quite well and it integrates with a lot of 3rd party solutions.

Pros

I like that it's relatively easy to create pipelines of candidates, create jobs, track opportunities, and create tasks.

Cons

I wish Bullhorn would integrate candidate headshots (usually found on LinkedIn) to help identify candidates. I also find that the website will stop working properly after being open for about 5-6 hours and will need refreshing.

Switched from

[Avionté](https://www.capterra.com/p/76635/Avionte-for-Staffing-Firms/)

The decision wasn't up to me, but I believe it was due to customer support for recurring issues.

Review Source

Operations Manager  
Used the software for: 3-5 years

### "Bullhorn ATS - Is just the best "

December 22, 2020

5.0

I recommend Bullhorn to many of our staffing clientele, I always go back to all the features Bullhorn provides, all of the integrations we use (Indeed/LinkedIn) to name a few. The ease of use is a big one for us and it just works so well with our business!

Pros

Bullhorn is so user friendly first off! When i train new employees on the use and flow of Bullhorn I have never had an issue with them not understanding. There are so many training videos that show step by step instructions on how to move throughout Bullhorn that are so helpful!

Cons

There are sometimes latency issues, but this seems to get fixed quite fast! Other than that, we typically do not have many issues within Bullhorn that are worth complaining about.

Alternatives considered

[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)

Reasons for choosing Bullhorn

Bullhorn won in all categories for our business plan, and we are very happy with our decision.

Review Source

Business Improvement & Project Manager  
Used the software for: 3-5 years

### "Easy to use and very intuitive"

October 13, 2021

5.0

Really great - fantastic support team

Pros

Its easy to set up and use and has a user friendly interface

Cons

No built in reporting function as standard

Switched from

[Voyager Infinity](https://www.capterra.com/p/87313/Infinity/)

Other system was outdated and not giving us anything back

Alternatives considered

[itris](https://www.capterra.com/p/157249/itris/)

Reasons for choosing Bullhorn

Nicer user interface and ability to integrate with other software

Review Source

Marketing Operations  
Used the software for: 3-5 years

### "Bullhorn"

October 14, 2019

4.0

Works overall well for our needs, it's a bit pricey but does the job for a staffing firm

Pros

It's easy to pick up if you're a new user, the navigation is intuitive and it's rather easy to find what you need, input data, etc.

Cons

There's a lot of bugs and issues when it comes to logging in to sessions, it kicking you out too quickly, and a lot of features are either redundant or don't exist. (ie. you can't delete a company profile?) It's also difficult to edit features in the field mapping, acts too much like coding if you're not familiar with how to make those changes.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reasons for choosing Bullhorn

Cheaper and acts as more of an ATS which we need

Review Source

Office Manager  
Office Manager  
Used the software for: 3-5 years

### "Overview of Bullhorn experience"

September 26, 2025

4.0

Bullhorn is a great CRM system, it's easy to learn and use and it has served us well so far. Our staff have picked it up easily however the odd technical glitch can be quite frustrating.

Pros

I like that the contacts, clients and candidates can all link up so you can keep track of everything and i love how you can track your recruitment process as it's happening.

Cons

We have had a couple of issues with latency in the past which has been time consuming. A lot of this happened when Bullhorn transitioned to the S Release

Review Source

Valerie A.  
Senior Technical Recruiter  
Used the software for: 3-5 years

### "User Friendly Bullhorn"

October 6, 2025

4.0

best I have used in 15 years in the business

Pros

Very easy to use, no issues at all. Easy to keep track of my consultants using tearsheets. Lots of information on clients, consultants and job orders.

Review Source

Client Services Manager  
Used the software for: 1-3 years

### "Bullhorn Review"

May 19, 2025

4.0

Was overall positive. It gives a very good overview for client and candidate tracking.

Pros

Very good applicant / client tracking. Very transparent. Helpfull features to keep track of KPIs. Easy integration with third party apps.

Cons

The loading times can be quite slow on the app. Customer support can sometimes take quite a while to respond to you.

Review Source

Recruiter  
Used the software for: 3-5 years

### "Bullhorn Review"

October 6, 2025

5.0

Pros

The tool is well laid out and easy to use. There are a ton of features, even after 7 years of using Bullhorn, I still find that there are features I have not fully utilized.

Cons

The search capabilities within the tool are not the greatest and could use to be developed further in order to get the most out of Bullhorn.

Review Source

Recruiter  
Used the software for: 1-3 years

### "Review"

September 26, 2025

4.0

Pros

I like that everything is organized. Easy to add notes, and files to candidates. Also easy to create job reqs

Cons

Add people can sometimes be a pain. When we people that apply through bullhorn they still dont show up in bullhorn and you have manually add them which takes time. Also if you dont use bullhorn for like 30min it logs you out.

Review Source

HR Manager  
Used the software for: Less than 1 year

### "Streamline Your Hiring and Sales Processes""

May 12, 2023

5.0

Praising the system's powerful tools for candidate sourcing, resume parsing, and job posting, as well as its intuitive interface and customizable workflows. The system also offers strong reporting and analytics capabilities, allowing users to gain insights into key metrics and make data-driven decisions.That being said, some users have noted issues with cost, complexity, and customer support, which may make the system less attractive for certain businesses. However, overall, Bullhorn ATS & CRM is a solid option for companies looking to streamline their recruitment and sales operations and improve their overall efficiency and effectiveness.

Pros

Bullhorn allowing users to tailor the platform to their specific needs and workflows.Additionally, Bullhorn ATS & CRM provides powerful reporting and analytics capabilities, enabling users to track key metrics and gain valuable insights into their recruiting and sales operations. The system also integrates with a wide range of third-party tools, such as job boards, social media platforms, and productivity apps, making it a versatile and flexible solution for businesses of all sizes.

Cons

Cost: Some users have noted that Bullhorn ATS & CRM can be expensive, especially for smaller businesses with limited budgets.Complexity: While many users have praised the system's user-friendly interface, others have found it to be overly complex and difficult to navigate, especially for new users.Customer support: Some users have reported issues with customer support, citing slow response times and difficulty in getting their issues resolved in a timely manner.Lack of integrations: While Bullhorn ATS & CRM does offer integrations with many third-party tools, some users have noted that certain integrations are missing or not fully functional, limiting the system's flexibility and adaptability.

Switched from

Felt not relevant and not supportive also non user friendly

Review Source

Practice Lead  
Used the software for: 1-3 years

### "Bullhorn review"

February 14, 2017

3.0

I'm a former MaxHire advocate, user, trainer, etc. Love the platform. So this is kind of like a Chevy fanatic reviewing a Ford :-)

Pros

Very clean interface. No over-crowding. Mostly intuitive to use. Love that it's not an installed client on a machine and is cloud based. I like how you can immediately edit some field values on records while viewing them in list format. Love the reporting features and functionality. Hands down 1 of the best here that I've seen.

Cons

uploading data by .csv...if some data on the spreadsheet is a dupe in BH, it will tell you that x# of the uploads were duplicate. Okay - great. But then, that x# of dupes don't get displayed in my list. So then I have saved the new uploads into a tearsheet, sort the tearsheet A-Z and then open my spreadsheet to cross reference who the missing x#s are to then go find them individually in BH and add to the tearsheet. In MaxHire - which Bullhorn OWNS - I get an option to add the dupes to the list. BRILLIANT! Activities tab in a person record - I think by default always shows (0). But once you click it, you can then see placements, interviews, appointments, tasks, etc. This makes it really challenging to quickly search for those who have any of those activities. The Bullhorn Accelerator browser extension rarely works. How many times do I have to continue logging in to use it? Same for the Outlook add-in. Set up - I'm really disappointed that Bullhorn doesn't take the additional time on initial configuration to work with new clients on setting up (or at least notifying the client of these things) email integration with Outlook or Gmail. This should be a default practice by Bullhorn. I've now been at 2 companies on Bullhorn who didn't even have this setup and didn't even know the possibility existed. Bullhorn should be making these recommendations - they are called best practices - or making these things set up defaults. I know the user has to work with their domain host/email host. Tearsheets - brilliant idea - but to me, a tearsheet is my call list. I put people in a tearsheet per my planning for the next day. You open the tearsheet and you have to open each record to get to the phone number to be able to call them. This is an epic fail. Tearsheet lists don't even display the binoculars for a profile quick view. That would help. Tearsheets don't allow you to manipulate the fields being displayed on the tearsheet (to display contact info). This is a big fail. It was only after months of frustration that we opened a ticket about this to learn that we have to open the tearsheet through contact or candidate fields to then get access to what makes a tearsheet beneficial in the first place. Totally frustrating. Calendar - EPIC FAIL - Bullhorn doesn't have a calendar. I live in Bullhorn, but have to use my Google Calendar or Outlook calendar to see what my day looks like? Again - you guys OWN MaxHire. Another great feature for Bullhorn to make happen. And if I book appointments for people on my team with a client or candidate (and I won't be attending), I don't even see the event at all because I didn't invite myself to get the message to my inbox to then accept my own invitation. Come on - that's frustrating. How can I see when to follow up or get a reminder to follow up if it doesn't exist on my calendar.

Review Source

Managing Recruitment Consultant  
Used the software for: 3-5 years

### "Efficient system for managing recruitment agency process from client & candidate side."

April 24, 2023

4.0

Bullhorn does what it says on the tin, it's an efficient clean well integrated candidate, job and client management system. If you get great partner software's to merge with Bullhorn the journey can be even more efficient.

Pros

It was smooth in terms of it's operation, it was a great way to manage your KPI's through intelligence and stats gathering so you know you were 'following the process'

Cons

Visually after using Vincere one of Bullhorn's competitors, they could smooth the visualisations to understand candidate and client stages better.

Review Source

Mean Stack Developer  
Used the software for: 3-5 years

### "System for tracking applications for candidates efficiently"

February 2, 2023

4.0

Pros

Bullhorn provides you the opportunity to gain experience tracking different clients' movements, positions, and prospects. Find the person you're looking for by calling the number. Bullhorn can link to Sense and send pre-programmed messages for first-day checks, end-of-week checks, etc., allowing me to keep in touch with my staff and learn about any problems they are experiencing as well. You may choose multiple tabs based on your needs and designate one as the default so that it always displays the relevant information. I also appreciate having the opportunity to record notes for each sale or hiring discussion and having the flexibility to amend those notes to keep both you and your coworkers informed.

Cons

A candidate must first be manually created, after which notes and modifications must be added. Speaking about job advertisements, I believe it has to be resolved. Additionally, for the workers I deal with, Pridestaff's broadcast messages occasionally arrive at the wrong time. If/when we entirely close the tab, we have to reopen it. These days, the sidebar is likewise outdated.

Review Source

Team Lead  
Used the software for: 1-3 years

### "A flexible and modern ATS made for efficient recruiting"

April 23, 2024

3.0

Bullhorn ATS offers a robust suite with a strong focus on centralized data management, workflow efficiency, and insightful analytics, tailored for recruitment agencies. Its user-friendly mobile interface is commendable. Yet, its complexity and premium cost structure may pose challenges, particularly for startups. Enhancing customer service responsiveness would be beneficial.

Pros

The platform excels in consolidating candidate information in one database, streamlining the search and access process. Flexibility is key with Bullhorn, as it allows the tailoring of recruitment workflows and provides numerous automations for routine tasks. Furthermore, it facilitates effective coordination between recruitment personnel and hiring managers.

Cons

For those less technically inclined, Bullhorn may present a steep learning curve. The investment can be significant for startups since costs scale with user numbers. Reliance on integrations means troubleshooting can be problematic, and the storage system may require technical adjustments. Compared to its competitors, Bullhorn could offer greater adaptability and more expansive customer support.

Switched from

[Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[JazzHR](https://www.capterra.com/p/87750/JazzHR/)

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Review Source

Partner  
Used the software for: Less than 1 year

### "Evaluation of Bullhorn Recruiting Software for Use by a Smaller Retained Executive Search Firm"

December 14, 2016

5.0

I had a personal, on screen demonstration of this product by a rep on Mon Nov 21, 2016 starting at about 11:00 AM PST. Using Citrix I looked at a custom screen demonstration while Adam Cuomo and I spoke by phone. (My rep and I were the only 2 people involved in this presentation.) At the beginning I explained how a small partnership or “solo” retained executive recruiter operates. Although it should be noted that I started my search career working for a larger recruiting firm. And that I am generally familiar how large and small recruiting firms in California and the U.S. function internally. And later I remembered that I had actually evaluated at least two different recruiting software packages in the past. During the on-screen evaluation Mr. Cuomo gave me enough feedback and comments to indicate that he had a really competent understanding of this niche or the overall recruiting business. The Bullhorn software appears to function beautifully. The Bullhorn software or system catalogs candidate profiles, open search projects, communication with candidates and clients, interview schedules, status and feedback reports, etc. And it apparently can accomplish a “housekeeping” function that I didn’t expect. That is, one component of Bullhorn is that it can apparently import a “resume” submitted by email or scanned into a system. And then catalog that candidate profile into the recruiter’s database of contacts. Where there are multiple recruiting consultants working for the same firm --- it helps to insure that everyone “is on the same” as to contacts with all candidates and client organizations. The cost for a small one-user firm like mine was estimated at monthly. The user’s database is kept in Bullhorn’s cloud storage. For my method of executive search Bullhorn is not necessary. All of my recruiting history is in my head or “searchable” by a key word on my Mac’s hard drive. And that recall can be enhanced by a standard Google-search on the web or access to any private database that I might have access to. It would, however, be a consideration if I ever added a partner to the business. As it stands, however, it provides more structure that most small firms probably need. But there was one aspect or component of the Bullhorn offering that could be immediately useful to a small search practice like mine. And that is the ability to neatly and efficiently input resumes that come to me in differing formats into my own structured database of contacts and potential candidates. I don’t have time to personally do this. And it’s often difficult to find and schedule in a support person who can effectively do this with my personal email records and the file notes from my searches. And there is always a concern with confidentiality when outside staff is engaged.

Pros

It appears to really function beautifully. And it's a fit with a retained executive search organization's needs. And it appears to be reasonably priced.

Cons

It probably has a more limited utility for a one or two person retained executive search firm.

Review Source

Jesica B.  
CRM Manager  
Used the software for: 1-3 years

### "Great for recruiters"

March 12, 2019

5.0

This platform turned out to be really handy for candidate recruiting. Users should pay special attention to the report functions, as they are really helpful in recruiting. For people who like everything individually organized and neat, it’s a lifesaver.

Pros

\- A truly simplistic layout - Seamless integration of all data from different sources to one complete Bullhorn database. - Efficient tasklist and search - Managing client and talent leads has become much easier - A real time saver - Contact list is searchable and easy to navigate An extremely useful service for integrating databases (e.g. client and sales, recruiting data etc). Bullhorn is one of the best CRM’s I have worked with. Simple, clean visuals, intuitive functions, good integration features. Allows synchronization with other programs and tools. - Customizable, with lots of functions - Compatible with tons of other software

Cons

\- Some problems with user interface, like popups - Refreshing posts is sometimes delayed, especially if they are close in time - Small window sizes, requires lots of scrolling action - Speed – data transmission could be much faster - Needs a lot of updating and administration (which is honestly the problem of all CRM sofrware) - Keeps old data which you have to delete manually, or it will interfere with current priorities

Review Source

Technical Recruiter  
Used the software for: 3-5 years

### "Bullhorn ATS is way better than the rest of the competing ATS in the Market"

July 25, 2022

5.0

Pros

Ease of use and friendly GUI that makes navigation a breeze

Cons

Crappy when it comes to internal sourcing. Bullhorn sometimes displays some glitches when synced with some of the commercial job boards.

Review Source

Steve L.  
Dir of recruiting  
Used the software for: 1-3 years

### "There's better alternatives especially for the $$$"

November 26, 2020

4.0

Not impressed - good product, mediocre customer service yet one of the most expensive choices.

Pros

Did a decent job in all aspects but never a great job. Product-wise it was decent to good FAR better than Tempworks in functionality A true CRM/ATS with modern-day capabilities - as most of the top 20 ATS's have

Cons

Customer service was lacking during presale, implementation, and during our migration No help with "best practices" therefore they rely on their customer base to figure things out for themselves versus acting as professional advisors Their initial salesmen were extremely "high pressure sales oriented" NOT focused on clients needs, wanted to close the deal Ease of use is lacking therefore employees are reluctant to embrace it.

Switched from

Tempworks was outdated 20 years ago time for a up-to-date ATS system. One of the employees had a previous friendship with the Bullhorn sales rep

Reasons for choosing Bullhorn

The most influential person at TriStaff had a previous friendship with the sales rep

Review Source

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