--- title: "XM for Employee Experience Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about XM for Employee Experience Software - reviews, pricing plans, popular comparisons to other Budgeting products and more." source_url: "https://www.capterra.com/p/140443/Qualtrics-Employee-Engagement/" page_type: "product" language: "en" --- # XM for Employee Experience Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) XM for Employee Experience ## What is XM for Employee Experience? XM for Employee Experience is software that enhances engagement, productivity, and retention throughout the employee lifecycle. Powered by Qualtrics' AI analytics, it captures and analyzes feedback for data-driven decisions. The platform measures engagement, inclusion, and wellbeing with over 300 survey items. AI insights guide action planning, while Employee Pulse provides real-time insights through automated feedback. Tailored surveys capture sentiments affecting morale, and the Candidate Experience module analyzes hiring funnel performance. Onboarding & Exit tools automate lifecycle management, triggering actions based on feedback. Retention Analytics links engagement scores to attrition data, simulating flight-risk scenarios. The 360 Development Feedback feature supports employee growth with expert frameworks. Continuous Listening captures sentiment from various sources, using AI to uncover themes. The platform integrates with existing systems to improve employee experience. ## What is XM for Employee Experience used for? [Employee Engagement](https://www.capterra.com/employee-engagement-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)[Performance Management System](https://www.capterra.com/performance-appraisal-software/) Top alternative Featured Overall rating Based on 82 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 1% Starting price $5000 Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for XM for Employee Experience?[Manage this product listing](https://www.g2.com/products/eze-eclipse/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### XM for Employee Experience 4.6 (82) VS. [4.6 (5,311)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $5000 Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (82) Ease Of Use 4.7 (5,311) Value For Money 4.2 (56) Value For Money 4.5 (5,068) Customer Service 4.3 (55) Customer Service 4.6 (5,082) ## XM for Employee Experience alternatives [4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (4,858)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (1,772)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/140443/Qualtrics-Employee-Engagement/alternatives/) ## FAQs about XM for Employee Experience Overview ### What problems does XM for Employee Experience solve? XM for Employee Experience solves low-quality employee feedback collection, weak anonymity on sensitive topics, and slow manual reporting by making surveys easy to build, customize, reuse, and segment by department, location, or tenure. HR leaders, talent acquisition teams, people managers, and internal researchers use it to run pulse, engagement, and new-hire surveys at scale. Answer based on 45 reviews Overview ### Which roles and teams benefit most from XM for Employee Experience? XM for Employee Experience is most used by HR teams, analysts, and project managers who need to gather employee feedback, track sentiment, and improve workplace programs. Administrative and academic staff use it to run surveys and coordinate communications, while business and data teams analyze results to guide retention, engagement, and process improvements. Answer based on 74 reviews Overview ### What company size and industries is XM for Employee Experience built for? XM for Employee Experience is used most by enterprise organizations at 53%, especially in Higher Education at 23%. It serves HR departments, people managers, talent acquisition teams, organizational development professionals, and employee experience leaders, with additional adoption among Education Management at 10%, Information Technology and Services at 8%, midsize businesses at 21%, and small businesses at 26%. Answer based on 82 reviews Features and Usability ### What are the key features of XM for Employee Experience? XM for Employee Experience includes core survey creation and pulse surveys, plus data collection features like question logic, anonymous feedback, and employee metadata uploads. Reviewers also focus on reporting and dashboards with built-in graphs, 360 degree feedback, and employee engagement tracking. Differentiators include customizable reports, mobile access, and API integrations. Answer based on 45 reviews Overview ### How good is it for gathering employee feedback and survey data? XM for Employee Experience collects employee feedback clearly and turns survey responses into usable insights for teams and leaders. Many HR, research, and internal communications users like the survey flexibility, anonymity, and reusable templates, though some mention a learning curve and say advanced setups or deeper statistical analysis can feel complicated. Answer based on 19 reviews Integrations ### Which third-party tools and platforms does XM for Employee Experience integrate with? XM for Employee Experience connects natively to over 50 integrations, including Adobe Analytics, Dynamics 365, Dynamics 365 Business Central, HubSpot CRM, Freshdesk, Genesys Cloud CX, Fullstory, Contentsquare, and Glassbox. It also supports tools such as Awardco, BHN Rewards, Annex Cloud Loyalty Experience Platform, Chattermill, ClickTale, DataGrail, Fuel Cycle, and Grade.us. Answer based on 3 reviews Getting Started and Support ### How easy is it to onboard and train a team on XM for Employee Experience? XM for Employee Experience is fairly easy to onboard for survey creators and general viewers, with many reviewers describing the interface as intuitive for basic tasks. Admins and teams handling customizations often need more time. Training is available through in-person sessions, live online training, webinars, videos, and documentation. Answer based on 11 reviews Getting Started and Support ### What customer support options does XM for Employee Experience offer, and how do users rate the experience? XM for Employee Experience offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as knowledgeable, friendly, and quick to help, especially by phone and chat, but some report long hold times, slow email replies, and being passed between contacts. Answer based on 23 reviews Features and Usability ### Is the interface easy to use for creating and managing surveys? XM for Employee Experience offers a clean, professional interface that many HR teams and nontechnical users find easy to learn for basic surveys. It supports customization and complex logic, but some users say navigation, report formatting, and changing layouts take time to understand, especially during setup or when features shift. Answer based on 19 reviews ## Features AI summary Based on 9,471 Budgeting reviews Capterra data shows that buyers of employee engagement software rank the following features as their top priorities: - **Employee Management** (**48%** of reviewers rated this feature as critical) - **Employee Management** (**48%**) - **Communication Management** (**44%**) XM for Employee Experience supports all three of the features reviewers rate highest: **Employee Management**, **Employee Management**, and **Communication Management**. Together, these capabilities help businesses manage employee information more effectively, maintain clear internal communication, and give teams the tools to improve engagement and day-to-day workforce coordination. Reporting/Analytics 4.7 (7) 71.43% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Third-Party Integrations 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 360 Degree Feedback 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Employee Recognition 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Individual Development Plans 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Document completed by employee to assist with career and personal development to reach short term and long term goals Engagement Tracking 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product XM for Employee Experience 91 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Assessment Management: Creation, administration, and evaluation of assessments or tests - Benchmarking: Compare key metrics for the business against prominent players in the industry - Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers - Benefits Management: Record employee's benefit plans and selections throughout career progression - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Competency Management: Catalog, manage, and develop employee skill sets - Configurable Workflow: Configure existing workflows to meet your organization's needs - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - DEI Assessment: Measure and assess the performance of an organization based on key DEI factors - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Employee Reward Programs: Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Health Monitoring: Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Mobile Access: Access software remotely via mobile devices - Negative Feedback Management: Identify, track, and respond to negative feedback - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal - Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts - Orientation Workflow Management: Create orientation programs for new employees or students - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Succession Planning: Planning, tracking and developing internal talent for future key position filling - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (82) 4.5 Based on 82 reviews ## Pricing Value for money 4.2 (56) Free Trial Free Version Basic $5,000 Per Year Value for money 4.2 (56) 4.2 Based on 56 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Canvas](https://www.capterra.com/p/127214/CANVAS/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (55) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (55) 4.3 Based on 55 reviews ## User reviews Overall rating 4.6 Based on 82 reviews Filter by rating 5(55) 4(24) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent FG Fernando G. Talent Acquisition Architecture & Planning ### "Driving engagement and continuous improvement" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 3, 2026 Pros XM makes it easy to collect employee feedback and understand how employee feel about their workplace experience. also, automated surveys, data collection ,and reporting reduce manual work. Cons Some employee experience workflows may require additional configuration to align perfectly with RRS Group's specific needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Hamidullah N. Online learning program administrator E-Learning ### "Powerful Platform for Team Collaboration and Performance Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2026 My overall experience has been very positive. The platform combines strong ease of use with advanced capabilities for data collection, team collaboration, employee performance, and performance management. I particularly appreciate being able to manage surveys, responses, reporting, and collaborative work within the same system. There is a noticeable learning curve for the more advanced features, but once familiar with the platform, it can save considerable time and improve the organisation of complex projects. Overall, I see it as a reliable solution with good value for money, particularly for organisations that need more than basic survey functionality. Pros Qualtrics XM for Employee Experience is very strong in terms of ease of use, team collaboration, and performance management. I especially like how it brings survey design, response management, reporting, and collaboration into one platform. It can support employee performance and employee management by making it easier to collect structured feedback, monitor responses, and identify patterns that can inform decisions. Once the initial learning curve is passed, the platform becomes efficient and flexible, even for more advanced projects. From an institutional perspective, it can also provide good value for money because one platform can support many different types of data collection and management needs. Cons The main challenge is the learning curve, particularly when using advanced survey logic, workflows, reporting, or more sophisticated performance management features. Although the basic interface has good ease of use, some advanced functions can take time to understand. Certain features related to employee management, integrations, or reporting may also depend on the licence available. For organisations that only need very simple surveys, the platform may feel more complex than necessary, which can affect perceived value for money. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Riley R. Legal Project Analayst Legal Services ### "XM Qualtrics Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 13, 2026 My overall experience has been interesting. This software isn't the easiest to use but it does work well for employee management. Pros It helps me track my performance at work. It also helps keep track of team collaboration efforts. I like the profile feature to see how well i have been doing. Cons I dislike how long it takes to learn how to properly use the software. It takes a while to understand the features within. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Shauna J. Senior Employee Engagement Specialist Information Technology and Services ### "Difficult to Navigate" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 August 5, 2025 While I eventually arrive at the data I'm looking for, the platform is extremely difficult to navigate. It has numerous areas that have to be configured and connected in order to work correctly. Pros Ability to drill into data that provides insights into the employee experience at our company through a variety of filters. Cons Extremely difficult to navigate and configure the org hierarchy and the dashboard data. Qualtrics doesn't provide full service customer support but instead refers to a third party consulting firm to assist. Switched from [UKG Employee Voice](https://www.capterra.com/p/226460/Perception/) To have a more robust employee experience survey platform. Alternatives considered [WorkTango](https://www.capterra.com/p/156177/WorkTango/) Reasons for choosing XM for Employee Experience Others on the team thought this would be a better fit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Mohammed Hareez S. Human Resource Facilities Services ### "XM for Employee Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 26, 2025 My overall experience with XM for Employee Experience is decent Pros The most i like about XM is its easy to measure and improve every interaction with people Cons The least i like about XM is its bit slow Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MJ Mason J. Senior Administrative Assistant Management Consulting ### "Easy, Intuitive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 12, 2025 Pros Easy to set up surveys and collect responses. System is pretty intuitive, doesn't require a lot of training to use effectively. Cons Sometimes when collecting data from surveys, the order of multiple choice response will change, creating confusion when viewing multiple side by side. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JV Julian V. Assistant Professor Higher Education ### "Easy to use, nice to look at, does not give me problems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 12, 2025 It is really great, and I would definitely recommend it. Pros I liked that it was easy to navigate, looked great, and was appropriately powerful (i.e., did not crash on me several times). Cons There was nothing that I disliked. It took a bit to fill out everything, but that was simply because there was a lot to be put in. Switched from [Doodle](https://www.capterra.com/p/142620/Doodle/) Doodle simply became too cumbersome to set up; and too cumbersome to scroll/select the desired responses from a participant view. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Morini M. Data Analyst Telecommunications ### "Get Real Feedback in Time" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 18, 2024 Pros Supports interaction and engagement of employee and HR Helps in feedback collection Has feedback analytic and reporting capabilities Cons The tool is expensive for small organizations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NR Nabila R. Program coordinator Education Management ### "Not good for long term" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 November 24, 2024 Pros I liked the surveys and how easy they are to collaborate Cons It is not a very good application at all. I hate how it generates reports Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AO Anthony O. HR Business Partner Hospital & Health Care ### "Qualtrics People Teams Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 11, 2024 Pros The platform is very useful. Positive feedback from end users. Cons There was nothing that disliked about the People Teams platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/140443/Qualtrics-Employee-Engagement/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Connecteam vs XM for Employee Experience](https://www.capterra.com/compare/140443-153140/Qualtrics-Employee-Engagement-vs-Connecteam)