# Carecenta Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Carecenta Software - reviews, pricing plans, popular comparisons to other Home Care products and more. Source: https://www.capterra.com/p/140368/Carecenta --- # Carecenta Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Carecenta ## What is Carecenta? MEDICAL & NON-MEDICAL HOME CARE AGENCY MANAGEMENT platform features the next generation of robust workflow and financial software solutions for home care agencies of all sizes. Starts at $199/month, supercharged system offers management of patient intake, scheduling, referrals, caregivers, and provides Electronic visit verification EVV multilingual #800 telephony GPS; secure SMS, electronic billing and remittance, payroll and reporting ## What is Carecenta used for? [Home Health Care](https://www.capterra.com/home-health-care-software/)[Home Care](https://www.capterra.com/home-care-software/)[Daycare](https://www.capterra.com/child-care-software/) Overall rating Based on 64 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% Starting price $99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Carecenta alternatives Highest Rated [4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/140368/Carecenta/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Scheduling 4.7 (30) 86.67% of 30 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 4.5 (26) 73.08% of 26 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Care Plan Management 4.7 (25) 80.00% of 25 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Electronic Signature 4.5 (20) 45.00% of 20 reviewers that rated this feature as important or highly important Digitally sign online documents HIPAA Compliant 4.6 (20) 80.00% of 20 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Billing & Invoicing 4.6 (19) 78.95% of 19 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Carecenta 76 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Creation, administration, and evaluation of assessments or tests Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Schedule in-person or online classes Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Any form of examination or diagnosis performed for the purpose of medical treatment. Track employees' arrival and departure timings for payroll purposes Manage and track all internal and external communication conducted via calls, email, text, or chat Record and track all relevant internal and external communications Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Record customer information, purchase history, and other notes Customize contracts and forms to collect specific information Alter the layout and content of reports A document that lists daily activities or maintains a record of all events that happened in a day Protect sensitive data for digital privacy Store, manage, and track all electronic documents in a centralized location Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Online portal where employees can access and track their own information Create and securely store digital patient records Manage the enrollment and onboarding of all new members and accepted applications Specifically for in-home care services Specifically for long term care providers Specifically for nursing homes Store, manage and track all forms in a centralized location Providing medical care for elderly patients System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Compliant with HIPAA, which sets standards for sensitive patient data protection Manage the care, assistance, or services that take place in patient's home Manage and track all disruptions and incidents Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Captures invoice data and maintains comprehensive records for auditing and reporting purposes Meal and snack planning, scheduling and distribution Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Portal for parents to see and update childrens' info, track progress & more Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Accept, record, and reconcile financial transactions Manage employee salary processes, data, taxes, and records administration efficiently System of devices or tools that help perform, test and capture patients' diagnostics in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Track time worked per client Manage, record and track all business exchanges in form of money and its related interactions in the system Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Process that confirms a caregiver's visit and services provided Record, update and manage waiting lists Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (59) 4.5 Based on 59 reviews ## Pricing Value for money 4.6 (49) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/140368/Carecenta/pricing/) Startup $0.00 It includes: - $0 Setup Fee - 1 User Included - Billing - Electronic Visit Verification (EVV) - Employees - Payroll - Personal Account Executive - Scheduling - Support - Training & Live Support - Unlimited Free Inactive Patients - Up to 5 Active Patients Professional $99.00 Flat Rate,Per Month It includes: - 5 Users Included - $799 Setup Fee - Billing - Electronic Billing - Electronic Visit Verification (EVV) - Employees - Payroll - Personal Account Executive - Scheduling - Support - Training & Live Support - Unlimited Free Inactive Patients - Up to 100 Active Patients Value for money 4.6 (49) 4.6 Based on 49 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Dentrix](https://www.capterra.com/p/2329/Dentrix/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (61) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (61) 4.4 Based on 61 reviews ## User reviews Overall rating 4.5 Based on 64 reviews Filter by rating 5(47) 4(9) 3(4) 2(2) 1(2) Mentioned topic Sorted by most recent DM Dave M. President Hospital & Health Care ### "Long time customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 8, 2025 We have been with Carecenta since opening our Adult Day Center in 2016. Originally we had to modify the Home Care platform to meet the needs that we had for our Adult Day Center. Despite this, the willingness to work with us and adjust things as needed was outstanding. Customer Service. Since our inception and growth, we have now transitioned to the Adult Day Center platform (which has improved tremendously), and we are very happy. Along the way we received continued EXCELLENT customer service, and we are very happy with Carecenta! Pros We really like the Personalization and Customer Service - outstanding. Whether we needed a modification, training, or problem solving the staff is always responsive. This makes me feel like a valued client! Cons Originally they did not have the Adult Day Center platform that met our needs. Has improved dramatically! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User CEO Hospital & Health Care ### "Superior platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2025 Pros Carecenta is a very resource platform to use. They are like a one stop shop, features are easy to use and very affordable especially for starting new business. It appears to be easy to use no matter that age group for the customer. I am really glad I found them. Cons Presentation was pretty quick but she did leave plenty time for questions. I wish the first onboarding would have had more information Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User ceo Health, Wellness and Fitness ### "Thumbs up for Carecenta" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2025 Overall, I have truly enjoyed using Carecenta it has been user friendly and I would recommend others to use this platform. Pros I have used Carecenta for managing both employees and clients, I can confidently say this platform has been a valuable asset to our operations. Carecenta offers a user-friendly, all-in-one solution that makes it much easier to handle scheduling, billing, documentation, and communication—everything needed to keep things running smoothly in a care-focused business. Cons I was say the only con at this time would be not being able to reach certain departments over the phone you have to email them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jovi G. IT Medical Practice ### "Good experence " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2025 The client scheduling feature in Daycenta is quick, easy to use, and a real time-saver. It keeps everything organized, cuts down on back-and-forth communication, and makes managing appointments smooth and stress-free. Pros Daycenta is incredibly easy to use, with a clean, no-nonsense interface that gets straight to the point. It streamlines complex processes, eliminates unnecessary steps, and just works—no steep learning curve, no frustrating glitches. What used to take me hours of manual work or troubleshooting is now done in minutes. It’s been a total game-changer for my workflow, saving me time, energy, and a lot of headaches! Cons The scheduling feature in Daycenta is a standout, especially on the client side. While employees have a different interface, the client scheduling tool is clearly designed for efficiency. It simplifies what used to be a time-consuming task, making it easy to set appointments and manage availability with just a few clicks. It’s intuitive, fast, and has saved me a significant amount of time compared to older systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Sonya L. COO Health, Wellness and Fitness ### "Exceptional Service and Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2025 We’ve had an outstanding experience with Carecenta from day one. Their customer service team goes above and beyond—always courteous, responsive, and incredibly knowledgeable. Whether we had a technical question, needed help navigating the platform, or required urgent assistance, they handled everything promptly and with genuine care. What truly sets Carecenta apart is their commitment to client success. They don’t just resolve issues—they proactively look for ways to improve our workflow, save time, and ensure compliance. The onboarding and training process was smooth and tailored to our team’s needs, and follow-up support has been consistently top-notch. It’s rare to find a software partner that combines great technology with truly personal service. We’re grateful for their dedication and would highly recommend Carecenta to any agency looking for a dependable and client-focused solution. Pros My Account Rep, \[sensitive content hidden\], was patient and very helpful with bringing me up to speed. Every interaction I have had with customer support has been great! Cons I think my computer skills was a con for me but we overcame that. The ease of use and my account reps ability to walk me thru everything was priceless! Alternatives considered [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) [eM Client](https://www.capterra.com/p/160239/eM-Client/) [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/) [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) Reasons for choosing Carecenta Representatives were very knowledgeable and transparent. \_Product has all the bells but without the complicated setup. For me as a start up, offers everything to make my life hassle free. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RT Ronak T. DIRECTOR Child Day Care Services ### "DAYCENTA USER EXPERIENCE " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 24, 2025 I HAVE HAD A GOOD USER FREINDLYY EXPERIANCE WITH CRECENTEA EXCEPT FOR WHEN THEY UPDATED MY SYSTEM . I WAS TOLD THERE WOULDBE NO CHANGES AND THERE WERE MANY SIGNIFICATN CHANGES. IT TOOK A LONG TIME TO GET BACK TO WHRE WE LEFT OFF BEFORE CHANGE. Pros NICLEY ORGANIZED PROGRAM. ALLOWS YOU TO INTUITIVLEY ENTER ANDD RETREIVE CLIENT INFORMATION WITHOUT TRAINING. Cons FUNCTION NAMES SUCH AS REPORT NAMES ARE NOT VERY CLEAR. IT WOUD BE BETTER TO BE ABLE TO SELECT THE FEILDS YOU WANT REPRESENTED IN YOUR REPORTS AND NOT HAVE TO CLICK THORUGH SEVERAL TO SEE IF THE RESULTING DATA IS USEFUL. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KZ Kelli Z. Administrative Assistant Hospital & Health Care ### "Awesome product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2025 I love Carecenta. I find it easy to use and very reliable. My first time using the product it was pretty easy to navigate around and become familiar with it fairly quickly. Pros It's very accurate and I never experience glitches or issues. It is easy to find tabs that I am looking for. Cons There could be more functions in the clients profiles. Also there could be more spots for emergency contact information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IE Irene E. Payroll Specialist Hospital & Health Care ### "Awesome with some kinks" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2025 I am quite happy with you guys. . Pros It is an amazing upgrade to what our company used to use. . Cons I would give it 5 stars if we didn't have to constantly do manual changes like unclicking the DO NOT PAY box for administrative employees. We change it and it doesn't stick. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) It was a necessary adjustment for the company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Cytonia W. CEO Hospital & Health Care ### "Great Choice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2025 They are great, if you need questions answered, there is always someone there to help, I also like how quick efficient they are. Pros The software is easy to use and understand, and it is also very affordable for new businesses. Very user friendly. Cons I have not had any issues with carecenta, I have been very pleased with the software it is exactly what my organization needs Switched from [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) cost of the software and complexity of use Alternatives considered [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/) Reasons for choosing Carecenta The overall cost of the software and its ease of use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Shacria D. office secretary Health, Wellness and Fitness ### "I Love Carecenta" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 25, 2025 it has been a great experience with Carecenta, everything is self explanatory. Pros The details and the ability to text/email all the staff of certain thing happening within the company through the program/site. Cons I wish it was an easier way of checking the clients signature instead of having to open each individual appointment Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/140368/Carecenta/reviews/) Popular comparisons [InMyTeam vs Carecenta](https://www.capterra.com/compare/140368-215860/Carecenta-vs-InMyTeam) [Alora Home Health vs Carecenta](https://www.capterra.com/compare/69030-140368/Alora-Homecare-Software-vs-Carecenta)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)