# Parking Boss Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Parking Boss the right Parking Management solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140333/Parking-Boss/reviews --- Parking Boss 4.8 (107) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Parking Boss Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews BB Betty B President of the POAPublic Relations and Communications, 2 - 10 employeesUsed the software for: More than 2 years. “It allows us to cut down on people parking on the street which help our streets clean for an emergency“ April 30, 2023 MK Mark K OwnerFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Rather than assigning you the next closest spot it made you start all over and pick another spot that it said was available, but it actually wasn't“ July 25, 2023 TM Troy M Area Account & Finance managerReal Estate, 10,001+ employeesUsed the software for: 1-2 years. “This allows us to make better decisions on where to monitor for violations and so much more.“ April 27, 2023 CA Christopher A Night service managerManagement Consulting, 501 - 1,000 employeesUsed the software for: 1-2 years. “The only thing I can think of is the slow upload to the servers and that had more to do with the property than the program.“ October 4, 2020 AE Antonette E Corp AdminRecreational Facilities and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “From the moment we reached out, they are incredibly accommodating, and professional.“ February 28, 2025 GM Gwendolyn M Executive AssistantHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “the only con that I notice is not having adequate space to write instructions (departmental).“ November 20, 2020 DV Debi V Community ManagerManagement Consulting, 51 - 200 employeesUsed the software for: 1-2 years. “Easy Online access, willingness to meet with the Board of Directors to explain the program, weekly reports sent via email.“ April 27, 2023 CF Caitlynne F AdministratorReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “We cannot update/edit a printed pass after making it.“ October 6, 2020 ## Showing most helpful reviews Showing 1-25 of 107 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Assistant Manager of Night Service Personnel Real Estate Used the software for: 6-12 months ### "Real Parking Management" October 4, 2018 5.0 Parking Boss has improved the productivity of our personnel who work nights and are tasked with enforcing parking regulations. We are saving 2-4 hours per shift, depending on the property. The program has proven to be very affective at improving our parking situation at every property. Residents have been very pleased as more parking is available. Our customer service has improved too! Guest parking is regulated and passes are easily available. Parking Boss readily listens to suggestions and makes changes as needed to improve the product. Pros The system is very easy to use. Even those with limited computer experience pick it up quickly. I have to mention the affordability as well. Cons I have nothing negative to mention. I am very impressed with the ease of use. Parking Boss went beyond my expectations in improving parking. Review Source WE William E. Assist Director of Campus Safety Higher Education Used the software for: 2+ years ### "Nice Product and Nice People" October 5, 2020 5.0 Nice product and nice people. Pros Web based, easy to use. Type, print and go. No extra equipment really needed beyond printers. Cons The search feature needs work. It used to pull up everything, after an update we can't find anything. I use a spreadsheet to track parkers so it's no a show stopper but it definitely needs to be fixe.d Alternatives considered [Intelligence Hub](https://www.capterra.com/p/79788/Intelligence-Hub/)[iParq Parking Management System](https://www.capterra.com/p/148337/iParq-Parking-Management-System/) Reason for choosing Parking Boss Because it is web based, easy to use and priced right. Review Source jH james H. director Security and Investigations Used the software for: 6-12 months ### "tactical security" March 20, 2017 3.0 I think the program is good but it doesn't allow you to be more detailed on how cars are safelisted. There is no customization available. site needs to be able to hold more information so the company user can determine especially when towing Pros easy to log on for customers Cons not able to put the necessary info in for detailed processing Review Source Response from Community Boss March 20, 2017 Hi James, We appreciate your feedback. We don't currently do tow tracking but this is something that is in our plans. If there's anything else you'd like to discuss that will make our product better and your job easier, please give us a call at 866-387-7275 Thanks! AE Antonette E. Corp Admin Recreational Facilities and Services Used the software for: Less than 6 months ### "Parking Boss" February 28, 2025 4.0 Their attention to detail, responsiveness, and willingness to tailor their services to our needs truly set them apart. It’s rare to find a business that not only delivers on its promises but exceeds expectations at every turn. I commend \[sensitive content hidden\] for helping us out. Pros I can't say enough great things about Parking Boss. From the moment we reached out, they are incredibly accommodating, and professional. Cons The pricing is on the higher side, but it is reasonable given the quality and value provided. Review Source TM Troy M. Area Account & Finance manager Real Estate Used the software for: 1-2 years ### "Enhance you parking and improve your resident satisfaction" April 27, 2023 5.0 We have had so many wins with The entire Boss platform. We rolled out Parking Boss first, and this has increased our resident satisfaction. By having a way to scan a license plate to see if the vehicle is authorized to park, we no longer tow vehicles that are missing a parking permit. Residents may not tell you they made a change. We have also switched to using Parking Boss to manage visitor parking. This has opened up spaces that residents were previously parking in and not paying for. We have reports that give us real data we never had available to us. This allows us to make better decisions on where to monitor for violations and so much more. We loved Parking Boss so much that when we found out about Welcome Boss, it seemed like the next step in modernizing our community for our residents. Pros Parking Boss thought of all our concerns and rolled them up into one tidy package. Parking permits that include a QR Code and the ability to scan a license plate have been the best thing we have found. Cons On their website, they took away the total space count for each type of parking. We loved having that data available for audit. It is a small thing and really does not take away from the overall experience. Reason for choosing Parking Boss No other companies had a complete product, and you needed to buy three or four products to do what Parking Boss does. This simplified the process and made our team more effective. Review Source LS Lauren S. Leasing Professional Real Estate Used the software for: 2+ years ### "Parking Boss = Parking Management Made Easy!" July 30, 2019 5.0 We have experienced: -Better organization in office and out in our parking lots -Improved communication and rapport between our staff and residents -Lots of extra time in the day due to ease of use - Parking Boss works for US! -Excellent record keeping -Fantastic Customer Care from the Parking Boss team -Extra Security by knowing who is supposed to be parking on our property Pros Parking Boss has saved myself and my staff hours and hours of time. We have religiously used Parking Boss to manage the parking at our apartment communities and have personally witnessed it's magic. It has helped us open up so many parking spaces and has helped us remain in control of who gets to park at our community. It's proven to not only be a major time saver, but also a bonus security measure. While advertising the program to our new residents, we are able to advertise a more secure parking lot due to our consistent use of Parking Boss. We love being able to look back and see notes we've left and photos we've taken of cars that are in violation or get towed. This allows us to physically show residents what happened and has improved communication and rapport between residents and our staff. Cons We would like management to be able to edit notes or delete pictures if need be. There have been times when we've made mistakes and those can't be undone. Review Source RP Rachel P. Senior Property Manager Real Estate Used the software for: Less than 6 months ### "I Wish I Would Have Thought of This Myself!!!" December 13, 2017 5.0 After months of resident complaints regarding our community's lack of parking, our Regional Manager stumbled across Parking Boss and recommended that I reach out for more information. I was willing to try anything to help solve our parking problem, but after my first phone call I was sold! I couldn't wait to begin using the Parking Boss system! Parking Boss accomplishes several things 1) It helps to enforce the lease agreement; which for us means only allowing 1 vehicle per licensed resident. The Parking Boss system easily allows us to track vehicles and ensures that only 1 sticker is issued per licensed resident. 2) It basically eliminates all unauthorized/illegal occupants living within your community because those individuals are not able to obtain a QR sticker for their vehicle, essentially making it impossible for them to park on your lot. This system forces these individuals to fill out a Rental Application in order to get added onto the lease agreement. Only when they are approved and have signed the lease agreement can they get a QR sticker for their vehicle. (Needless to say we had 20+ roommate additions within the first month!) The Parking Boss system bleeds into some of our other systems as well. For our community it is important to know the total number of occupants living in a home because part of the monthly water, sewer & trash charges are based on the per unit occupant count. By having record of all residents living in the home, we can charge a more accurate & fair rate to all of our residents. We are a 504 unit apartment community so tracking vehicles without some sort of system in place is almost impossible. With Parking Boss, we know exactly what vehicles are parked on our lot at all times. We can even track guest vehicles! We were able to verify proper licensing & registration when issuing the QR stickers which helped to facilitate the removal of several vehicles from the property. In the past 12 days that our Parking Boss system has been active, we have already received 2 positive reviews specifically mentioning the improvement in our parking situation. In addition, we have noticed that our parking lot has more open spaces than ever before, even during peak hours (typically after 10pm). I would highly recommend Parking Boss to anyone looking to solve a parking problem! Pros It helps to eliminate unauthorized/illegal occupants living at your community. It easily tracks all vehicles parked on your lot, including guest vehicles. Our community only allows 1 vehicle per licensed resident and this software makes it easy to enforce! Review Source DW Dwight W. Residential Lease Admin Real Estate Used the software for: 2+ years ### "Quality and timely responsiveness!" July 27, 2023 5.0 Pros I like that when I ask for help, I'm told when I can expect help, and then I get help usually before that time- but never after.I appreciate that a lot. Cons Sometimes the interface changes and I have to get used to it, but it ends up getting used to, so it's not that much of a con. Review Source VR Verified Reviewer Condo Board Member Hospitality Used the software for: Less than 6 months ### "Great product and great support team" August 16, 2021 4.0 \[SENSITIVE CONTENT\] are incredible to work with, very helpful and friendly! Pros Parking boss is very easy to use for users and admins. It is flexible to our needs. Cons There are some features that must be enabled by the parking boss team rather than the admins so we must reach out and wait for support. This includes customized caps on unit registration or policy updates. Reason for choosing Parking Boss There are no other products that come close to the features that parking boss offers. Review Source VR Verified Reviewer Accounting Coordinator Real Estate Used the software for: Less than 6 months ### "Parking is a breeze with this!" August 13, 2019 5.0 It makes me feel safer in my apartment because they use this, and we almost never have unwanted vehicles now! Pros I love how easy it is to use. I like how we can access it no matter what time of day, and it's easy to set up. Cons I can't figure out if its my phone or the software, but one of the two will crash every once in a while. Other than that, no complaints about this! Review Source TR Therese R. CP1 Vice Pr Management Consulting Used the software for: 6-12 months ### "CP1 Love of Parking Boss " July 30, 2019 5.0 Loving it so far. Pros Love that Parking Boss does my old job for me, before I would have to meet unit owners and their guests at all hours of the night. Also we are able to let unit owners use Guest registration until they have received their updated registration from motor vehicle with their units address. I love the ease of looking up units parking info anytime day or night. Six different color Decals make it very easy because we have six building, so each is color coded. Cons The Parking Boss App does not give you the option to look up the make of a vehicle if needed, in a emergency. Reason for choosing Parking Boss The customer service reps were very helpful with having Our Community make new changes, Signs, all color decals, each units personal codes, explanation and information of app and their units own personal magnets. Review Source CH Chuck H. Association President Non-Profit Organization Management Used the software for: 1-2 years ### "Parking controls" October 11, 2020 5.0 The implementation went smoothly with the help of the Parking Boss team and it cleaned up the parking situation we were having. We now know every vehicle on site which was extremely helpful when we needed owners to move their vehicles so the tree trimming project could be completed. Pros Ease of use for management, users and field agents. Cons The software is good and easy to use however, the residents would rather have their or their guests towed instead of registering their vehicles. Also, it just takes so much time for my onsite manager to manage the parking because the residents need a lot of hand holding. Review Source SM Sara M. Resident Services Non-Profit Organization Management Used the software for: 2+ years ### "Parking Boss" October 5, 2020 5.0 Pros I appreciate the website being very easy to navigate. I also think the confirmation and expiration notices are great for the residents. Cons I would prefer the expiration to note the actual date and time instead of "Special permit expires in 7 days" when looking up a pass after the initial registration. Review Source AW Andrea W. Leasing Real Estate Used the software for: 2+ years ### "Parking Boss - great for open parking communities! " October 5, 2020 4.0 Pros I've used Parking Boss for 2+ years now and really enjoy the fact that there is staff on call through chat to help you at anytime! Cons It's a bit pricy for what is included. The only free thing would include the stickers. Additional magnets and parking violation tags cost extra Review Source CH Colleen H. Community Manager Real Estate Used the software for: 2+ years ### "Make parking easier " October 7, 2020 5.0 My overall experience with Parking boss is positive. Pros I like that I can register all my residents vehicles in our parking lots, it helps to weed out the abandoned vehicles as well as unauthorized. Cons I dont have any issues with Parking Boss currently. Review Source KC Kristina C. RSC Real Estate Used the software for: 1-2 years ### "Awesome Software" August 1, 2019 5.0 We are helping our residents ensure there is adequate parking available to them by concentrating on the violators and following up with them. Pros I love all the aspects of this program. You can update parking permits, see visitor parking and all violations. Cons Sometimes the officers make mistakes inputting the information and there is no way to change it. You can edit the information though Review Source AR Adrian R. Senior Leasing consultant Real Estate Used the software for: 2+ years ### "Incredibly useful to manage parking" October 3, 2020 5.0 Pros I love that our parking attendant is able to have all information while out monitoring the community. Cons Everything is great, we have not had any issues with parking boss Review Source JP Jeannette P. Community Manager Real Estate Used the software for: 2+ years ### "Positive experiences" October 2, 2020 5.0 Pros It's user friendly, easy to search and check reports. Cons It doesn't email expiration reminders and you can't search by name nor contact information. Review Source DV Debi V. Community Manager Management Consulting Used the software for: 1-2 years ### "HOA Parking Management" April 27, 2023 4.0 Good Pros Easy Online access, willingness to meet with the Board of Directors to explain the program, weekly reports sent via email. Cons Unfortunatley, this product did not work for my small HOA community as there was no one available to monitor. Reason for choosing Parking Boss The Board of Directors thought it would be easy to monitor vehicles that were parked in the community. Review Source NM Napoleon M. Assistant Property Manager Real Estate Used the software for: 1-2 years ### "Parking Boss Review" October 5, 2020 5.0 Parking Boss has helped us become more efficient managing our parking for our residents and guests. Pros I like how seamless it is for my property management team and our parking services team to manage our parking for our residents and guests. Cons I don't have any cons about this software Reason for choosing Parking Boss N/A Review Source AB Alyse B. Resident Experience Manager Real Estate Used the software for: 1-2 years ### "Parking Boss has helped us! " October 9, 2020 5.0 Pros We love that the residents and guests can register their own vehicles and we, in the office, can monitor all activity. Cons We have no cons. This software works for us! Review Source BP Brian P. Security Officer Security and Investigations Used the software for: 2+ years ### "A Security Officers best friend" October 4, 2020 5.0 Amazing and I enjoy utilizing this software. Pros I love the general simplistic and minimalist layout and design. I've rarely if ever encountered an error and all of those errors were user error. The software is fast and easily customizable to suit the needs of each property. Cons I can't say that there are any cons. It just works. Review Source TG Teresita G. Real Estate Agent Real Estate Used the software for: 6-12 months ### "Outstanding Costumer Service " July 31, 2019 5.0 Our previously chaotic parking lot is now much better and organized. The association has more control in who live here , and how and who is using the parking lot . Pros Ease of navigation, precise information, excellent costumer service and support. Cons It does not have a hierarchy management. For example, the members of the board of directors registered as a manager in the system should have more control than any member of the property management (authorized as a manager ) to make changes in the system or to obtain information from it. Review Source TM Timothy M. VP Board of Directors Real Estate Used the software for: 6-12 months ### "Needed Parking Help" October 5, 2020 5.0 Pros This allows complete fairness to every homeowner to be able to share our limited parking. Cons I would say nothing, but there coupled be some work done on the reports. My opinion is the are a little archaic. Review Source KR KAITLYN R. LEASING CONSULTANT Hospitality Used the software for: 6-12 months ### "Love it " July 30, 2019 5.0 Pros What I like most about this program is how user friendly this program is. Everything is front and center and everything is easily located Cons I do not have any dislikes with this program. Review Source