# Page 4 | Chronus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Chronus the right Mentoring solution for you? Explore 153 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140234/Chronus-Mentoring-Software/reviews --- Chronus 4.8 (153) [View alternatives](https://www.capterra.com/p/140234/Chronus-Mentoring-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 29th, 2026 # Page 4 - Reviews of Chronus ## Showing most helpful reviews Showing 76-100 of 153 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DS Deirdre S. Sr. Training Program Manager Higher Education Used the software for: 1-2 years ### "All-Encompassing Mentoring Software" December 6, 2022 5.0 My overall experience has been awesome. The customer service is always very attentive. We can be a demanding group, and they always go above and beyond. They have been great partners in helping us get the most out of the system. We are only going to continue to get better at bringing mentoring to our community with the help of Chronus. Pros We run several different mentoring programs at organization through Chronus and it offers the flexibility we need. We have different audiences, program cadences, and different ways of matching. Chronus gives us the flexibility to customize for our program needs, but also look at data consistently across all programs to measure collective impact on the organization. The matching capabilities have saved us hours of manual matching, which frees up the time of our staff who are already over committed. Cons For the most part I think it's great, but there is a lot of information/features in a lot of different places on the administrator side, and not always intuitive on where to go for certain administrative functions. Reason for choosing Chronus I don't remember the names of the other companies we looked at, but Chronus offered the most features that could meet all of our needs. Review Source Response from Chronus June 22, 2023 Hi Deirdre, Thank you for your positive review of Chronus! We're thrilled to hear that our software has been beneficial for your organization's mentoring programs. Customizability and data analysis are key features of our platform, and we're glad they have met your needs. It's great to know that the matching capabilities have saved your staff time and improved efficiency. If you ever have any suggestions or feedback, please don't hesitate to reach out to us. We appreciate your support! SW Stacy W. Director of L&D Computer Software Used the software for: 2+ years ### "Chronus Tool Useful for Supporting a Learning Culture" October 28, 2022 4.0 Overall, Chronus has been helpful in creating a learning culture for our business. I just wish there was a way to incorporate the application into employees' everyday tool kit so it is used more often (currently it's used once then mostly forgotten). I do realize that mentoring isn't a constant thing employees seek, so it's nice to know we have a tool in place to address their need when it arises. Pros My team and I enjoy how customizable the tool is and how helpful Chronus's Customer Success Managers have been in making sure we succeed with the system. Cons The software is a bit clunky. As an admin it can be difficult finding the right field/feature as there are several areas to look. Also, the matching algorithm seems a bit off. Review Source Response from Chronus June 22, 2023 Hi Stacy, thank you for taking the time to leave us a review. We're thrilled to hear that you and your team are enjoying the customizability of our tool and the support provided by our Customer Success Managers. We appreciate your feedback regarding the software's clunkiness and matching algorithm, as we're always striving to improve our product. We'll definitely take your comments into consideration as we continue to enhance the user experience. If you have any further suggestions or questions, please don't hesitate to reach out to us. Thank you again for choosing Chronus! CW CJ W. Executive VP Management Consulting Used the software for: 1-2 years ### "Technology Enabling the Human Element" January 4, 2021 4.0 The people and support structure at Chronus are excellent. The tool and system continues to provide new functionality and features, which is great. We are able to tailor the program and tracks to our particular interests beyond, but related to, mentoring. Pros The most substantive value in mentoring (or coaching) can be found in the dynamics of the relationship. As such, the most labor intensive, but critical step, is creating this relationship. The Matching Algorithm and the flexibility to tailor the weighting of the various criteria is highly effective in guiding the participants to the relationship that would be most suitable. The assumption, of course, is that people complete their profiles honestly and not how "they imagine others would want them to answer." Cons Organizational elements. We would like the capability for alphabetical sorting in all areas/functions, we would like the system to retain the mentoring ranking preference once submitted (for ease of reference) by the mentee, we would like an archive functionality for surveys of previous time periods, we would like more functionality for attaining data segments from the Executive Dashboard (aka survey and data from a single track rather than all licensed users). Reason for choosing Chronus More focused capability and better price performer. Review Source Response from Chronus January 28, 2021 CJ, we're glad to hear the configurability of the matching process is meeting your criteria for successful mentoring. Thank you for highlighting the areas you see for continued optimization, and your CSM is working to elevate these desired adjustments. Michael P. Senior Project Manager, Organizational Development Human Resources Used the software for: 2+ years ### "Scale Your Mentoring Initiatives" October 27, 2022 4.0 excellent! Pros Intelligent matching, connection plan, admin tracking, admin reporting, and ease to "invite" new members Cons Would like to see aggregate satisfaction scores on the admin dashboard Alternatives considered [MentorEase](https://www.capterra.com/p/188390/MentorEase/) Reason for choosing Chronus Functionality and UI. Review Source Response from Chronus June 22, 2023 Thank you for your positive feedback, Michael! We're thrilled to hear that our intelligent matching, connection plan, admin tracking, admin reporting, and ease of inviting new members have been valuable to you. Your suggestion about adding aggregate satisfaction scores to the admin dashboard is duly noted, and we appreciate your input. If you have any more comments or suggestions, please don't hesitate to reach out. We're here to support your mentoring initiatives every step of the way! VR Verified Reviewer Global Program Manager Information Technology and Services Used the software for: 1-2 years ### "I like Chronus for mentoring and learning cirlces" September 29, 2023 5.0 We run learning circles to educate users Pros This platform meets our needs for a learning management circle. It's mostly self serve and intuitive. It has great surveying capabilities and bulk exports to Excel. I also use the Slack integration. Cons It's pretty fixed, so I would encourage them to think about other use cases that might be able to leverage the platform Review Source LA Lauren A. Senior Specialist, Community Support Health, Wellness and Fitness Used the software for: 2+ years ### "Chronus Review" June 24, 2021 5.0 The customer service at Chronus is exceptional. Whenever an issue is brought up, it is addressed quickly, and if they can't make changes at that time, they will follow-up on them at a later point. Pros The software is customized for mentoring relationships and has a lot of functionality. There are many different tools you can add or subtract, depending on how you want your mentoring relationships to look for your users. Cons It can be a little clunky and there are bugs that come up. Review Source Response from Chronus November 2, 2021 Lauren, it's good to hear the functionality is meeting the needs of your mentoring culture. We're glad the Chronus support team has been able to assist you with any hurdles you've encountered in your program or platform. Our Product and Engineering team is continually working to make the work within the platform seamless and efficient. Thank you for taking the time to provide valuable feedback. GH Grant H. Chief Education Officer Education Management Used the software for: 1-2 years ### "Great Tool for Aspiring Teacher Mentoring Program" September 25, 2023 4.0 Great tool for the program we offer. Pros Chronus is instrumental in helping our team manage 150 mentoring relationships. It's our primary tool for communicating with our mentors/mentees and helps us identify who is/is not engaged. Cons We struggle with the calendar sync option. There are times we would like our mentors to be able to meet with more than one mentee at the same time - the calendar function does not allow this - which is frustrating. Review Source TD Tara D. E-Mentoring Manager Non-Profit Organization Management Used the software for: 2+ years ### "BBBS Chronus Review " December 16, 2020 5.0 Overall, our organization has had a successful partnership with Chronus as a way to help mentors and mentees connect through online activities, video conferencing, and messaging. We value most how easy to use it is. Pros That the tool is easy to use and has both a url and app for users. That we have tech support through a very engaged manager. That there are multiple features to help with keeping our matches/users engaged. The virtual conferencing feature has been a huge added bonus during social distancing. Very much enjoy that the messaging feature has the ability to include attachments. Cons Would like if the video conferencing feature worked in the App. Recommend that it is more visually appealing/engaging for youth programs. Review Source Response from Chronus December 29, 2020 Tara, thanks for your insightful feedback. We appreciate you continuing to be a collaborative partner. We'll make sure to pass this along to our Product team, as well as your Customer Success Manager, to make sure they know how you'd like to see the platform evolve. Michael H. Employability Coordinator Higher Education Used the software for: 6-12 months ### "I have used Chronus to set up and manage several career mentoring programs for university students. " April 23, 2018 5.0 We were able to pilot and then deploy several customised mentoring programs, all in the same platform. Chronus makes it easy to get participants onto the platform and connected with each other. The rich data reporting allowed us to gain a lot of insight into participant needs and behaviour and send quality reporting to our key stakeholders. Pros Chronus is highly customisable, from the fields you want to appear in participants' profiles, to the connection plans that support participants through their mentoring relationship. This means you can easily develop a program that is totally bespoke to your clients. Cons There is quite a learning curve, with a lot of settings and form fields to take into consideration. Some of them have a major impact on the operation of a program, which you may not realise until you experience it. However, the support and advice is excellent and very effectively accelerates this learning curve. Review Source Response from Chronus April 27, 2018 Michael, It's been great to have worked with you throughout several different mentoring programs so far! We're glad to hear our connection plans continue to support your students' goals and milestones. We understand that configurability can increase ramp-up time, but it's good to know the support you received along the way helped to create strong results and enable you to continue serving your students successfully. -The Chronus Team Mark L. R. Product Manager Pharmaceuticals Used the software for: 6-12 months ### "The eMC team was incredibly collaborative in helping us design content and implement. " April 9, 2018 5.0 Pros We partnered with eMentorConnect to help create a circle mentoring program to meet the requests of a specific employee group that desired cross-divisional networking as well as specific knowledge and skill development. The eMentorconnect team was incredibly collaborative in helping us match the participants, design the content and implement the platform to ensure high participation. We are thrilled with the results! Engagement is high and speaks to a very thoughtfully designed program as well as platform features that are directly aligned to our goals. I highly recommend eMentorConnect. Cons We partnered with eMentorConnect to help create a circle mentoring program to meet the requests of a specific employee group that desired cross-divisional networking as well as specific knowledge and skill development. The eMentorconnect team was incredibly collaborative in helping us match the participants, design the content and implement the platform to ensure high participation. We are thrilled with the results! Engagement is high and speaks to a very thoughtfully designed program as well as platform features that are directly aligned to our goals. I highly recommend eMentorConnect. Review Source PS Philip S. Director, Talent Strategy & Development Pharmaceuticals Used the software for: 2+ years ### "Mentoring for Emerging Leaders and New Hire Managers" June 25, 2020 5.0 We have enjoyed partnering with eMentorConnect to utilize their on-line mentoring program to deliver leadership learnings for our emerging leaders program and for new managers. The eMentorconnect team was instrumental in helping us design and implement the platform to ensure consistent participation of our leaders, while ensuring everyone understood how to get the most of their mentoring tool. Their Client Success Team made themselves readily available to fully train our mentors through hands-on webinars and to educate our mentees on how to get the most out of their platform. The flexibility of their cloud-based platform allowed us to customize the content and look and feel of the landing site so our participants felt confident using the tool to elevate their leadership development. The eMentorConnect team consistently reached out to me regarding updates, utilization, and effectiveness to ensure the needs of my programs were being met. The eMentorConnect team brings a wealth of mentoring and leadership knowledge. This program has been an integral part of our management development for the last several years and is key to pulling through live and virtual leadership development content. Pros The program was easy to customize to our needs. It is intuitive for the team to use, and has communication benchmarks in place to notify the mentors and mentees to follow up on conversations. Cons It's been a solid program, with great customer support. Reason for choosing Chronus I knew members of the team and felt confident with their customer relationship engagement. The product was so easy to customize to my needs, and was cost effective, that it was an easy choice. Review Source Response from Chronus January 19, 2021 We work hard to keep our tool intuitive - our mentors and mentees are busy and don't have time to learn a new tool every time they participate in a program. Our participants always remark on how easy it is to navigate our tool, and work with their partners. Happy mentoring! VR Verified Reviewer External Relations Officer, Spears School of Business Education Management Used the software for: 2+ years ### "University Mentoring Program" August 30, 2018 4.0 The customer service has been fantastic. They understand the needs of my program very well, and have always been able to come up with solutions to assist me in managing the program. Pros The system is intuitive, which is helpful when working with individuals with varying levels of technical experience. Cons Everything that I have thought of or suggested for improvements, they have either developed or are in the process of developing. Review Source Response from Chronus September 10, 2018 Thank you for the feedback! We're glad we've been able to meet your needs and evolve the product alongside your program as it continues to grow and scale. Rita R. Talent Development Program Manager Financial Services Used the software for: 2+ years ### "Great Customer Service and Tech Support" April 8, 2021 4.0 Pros Their customer service and tech support are excellent! Any time I log a ticket, the response time is always quick. Most software vendors' tech support service is very slow, and you wait and wait for a response. I've never had a problem in getting a response from Chronus. I can honestly say that in my 30+ years of working with various software and hardware vendors, this is the best tech support service I have ever received. The matching of mentors/mentees is very easy! Cons It's a challenge to get end users to use the portal. They'd rather just schedule their meetings in Outlook and then use Teams to document their relationship. Alternatives considered [MentorcliQ](https://www.capterra.com/p/146511/MentorcliQ-Employee-Mentoring/) Reason for choosing Chronus Cost, features, service Review Source Response from Chronus November 2, 2021 Rita, we're glad to hear you've been well supported by the Chronus team. We hope you feel with Chronus, you never got it alone. Engagement in mentoring connections is first and foremost in our minds as we continue to evolve the Chronus platform, so thank you for the feedback on end user activity. We'll continue to grow the ease and accessibility of the platform for greater use. Ashley P. Assistant Director, Alumni Engagement Education Management Used the software for: 1-2 years ### "Making mentoring and alumni engagement a breeze! " July 18, 2018 5.0 Pros The site is extremely user friendly for the administrator, mentors and mentees. Recently, I did bench marking with other school mentor programs and Chornus was an extremely popular program. It is efficient and we are able to use the program to take our engagement with alumni and community members a step further. Also the support time is incredible - kind, knowledgeable and responsive. I appreciate all their hard work. Cons I have had incidents where mentor or mentees have had trouble with their user name and passwords. They were able to email the help desk and resolve the issue quickly. Review Source VR Verified Reviewer Manager, Human Resources & Employee Relations Computer Software Used the software for: 2+ years ### "We are extremely pleased with the quality of the Chronus product and their level of professionalism." March 2, 2018 5.0 We were able to launch a Global Mentorship Program across 8 locations simultaneously. There was consistency and it was a smooth process for all participants. Pros The software is very easy to use and provides a lot of structure for your programs. There are a lot of mechanisms built in to take the day to day administrative duties out of program management. There are great features that allow for you to measure the program's engagement levels across participants. The system has a great streamlined design that is very intuitive, yet complex enough to make mentoring connection matching sophisticated and smart. Cons There are some great reports built into the system that allow users to gauge the overall health of the program. I would love it if there could be a bit more flexibility with the design. Review Source Jessica K. Career Development Management Consulting Used the software for: Less than 6 months ### "Brilliant mentor program support platform" October 26, 2022 5.0 Pros The platform is user friendly and the analytics are really powerful. The support received from the Customer Success team is very impressive. Our customer success rep is very responsive, detail oriented and a true expert on the software and capabilities. Cons A few challenges with integration to other products but likely more on our end than Chronus. Review Source Response from Chronus November 7, 2022 Jessica, thank you for your review! We're glad to hear that you find the software to be user friendly. We hope the analytics you're getting is helping you make better decisions around your program. Thank you for your feedback about integrations. We're always looking for ways to streamline work processes so making sure it works with other tools is important to us. LC Lei C. Leadership Coach and Consultant Professional Training & Coaching Used the software for: 2+ years ### "Great Partners when a Mentorship platform was needed!" July 6, 2020 5.0 The team at eMentorConnect was professional from the start! True partners in every way. From the planning stages through implementation, live classroom and virtual kick-off session, support through the structured program and at the closing call for the 6-month programs...they were there every step of the way with guidance and support. I partnered with the eMentor Connect for multiple programs ranging from a dedicated private mentoring program for a Women In Leadership group that included 28 pairings in year 1 and grew to over 35 pairings in year two and then grew further to a global offering supporting a global bio-pharmaceutical organization. Pros The matching capability is absolutely wonderful! The system itself is easy to use and has so much functionality- it's all inclusive. This platform fits all needs- if small or large capacity of participants, this software can manage it. Cons n/a. There are always new ideas on how to make the platform better; and the eMentorConnect team is open to hearing ideas and implementing. Reason for choosing Chronus The team is what sold us on the platform! A real partner...not another vendor. Review Source Response from Chronus January 19, 2021 A strong relationship with our clients is a top priority for us, and this program is a great example of how investing in the partnership can impact the success of the participants. Happy mentoring! Tracy W. Chief Marketing Officer Insurance Used the software for: Less than 6 months ### "Exceed Expectations" March 19, 2018 5.0 Pros Chronus is an easy-to-use, cloud-based mentoring solution, used to increase employee engagement. The system will match mentors with mentees, then has a pre-loaded communication and report system that enables the admin to view progress. The pre-loaded communications can be totally customizable. As a marketing tech executive, and not in HR, this mentoring UX is extremely intuitive from both an end-user perspective and an admin perspective. We launched 01/2018, and the first mentoring class has provided positive feedback regarding this program. The launch team support completely exceeded expectations from a customer service perspective. The team was engaging, supportive, and provided great use cases during the initial discussions. Cons I have not had any cons to the software throughout the entire process. From demo, to the contract process, then to set-up and launch, everything has been stellar. Review Source Response from Chronus September 10, 2018 Thank you for the stellar feedback! So glad we've been able to assist you in building a robust program that's meeting your needs and objectives. VR Verified Reviewer Senior Manager, Human Resources Used the software for: 2+ years ### "This website raises the bar in how we manage and offer mentorship programs at our company. " July 2, 2018 5.0 Pros I appreciate the features such as customizable profiles, mentoring connection plan, survey and reporting capability. I love the user interface and it is very easy to navigate. Cons I would like to see more ways to integrate this into software programs we use such as MS Outlook calendar. Review Source Response from Chronus July 18, 2018 Thank you for the kind words of appreciation! We're pleased to work with you as you continue to grow your program offerings. We do have new meeting functionality we are currently rolling out to programs that should provide better calendar integration for a smoother experience. Our Customer Success Managers will be getting in touch with program managers for further information and implementation. We hope these feature evolutions continue to provide you an easy-to-use solution for greater mentoring impact. -The Chronus Team Brian V. Talent Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "eMentorConnect Review" June 24, 2020 5.0 We are really trying to accomplish a number of business objectives. These include: developing inclusivity and diversity; building a strong leadership bench; transferring knowledge, and raising engagement. Pros Our organization has a robust mentoring culture, but it was not reaching as many people as we wanted or demand dictated. eMC is allowing us to expand our reach within the organization. Our previous mentoring was manually tracked and our mentoring resources were not well-organized or centralized. Cons As we are just getting started with wider particpation, we have no real cons to report at this time. Reason for choosing Chronus Our previous program was manually managed and management intensive. We realized that expanding our reach would require a platform to match mentors/mentees and to facilitate the mentor partnerships. Review Source Response from Chronus January 19, 2021 Kudos to great mentoring cultures! DM Diane M. Alumni and Career Development Higher Education Used the software for: 2+ years ### "Chronus helped us scale our mentoring program & connect more students to professional mentors" November 26, 2018 5.0 We have been able to scale using Chronus and match thousands of students to mentors each academic year. The system makes it easy to set-up the mentoring connection plan ahead of time, communicate with participants regularly, survey participants and collect event rsvps. Chronus has been an exceptional partner and we would not have been able to grow our program without them. Pros \-Ease of use, templates, mentoring connection plan and emails available to use to guide mentoring for participants -Easy to communicate with participants -Has multiple ways for students to request a mentor, admin match and recommend mentors to students -Open to feedback and updating product in timely manner -Customer support is a great resources to offer best practices and keep up on mentoring trends Cons Need better admin permission levels Search features could be improved Email system could be improved to more easily track emails/messaging to determine effectiveness Review Source AC Anna C. Talent Development Senior Manager, APAC Medical Devices Used the software for: 6-12 months ### "Intuitive & Easy to use System" October 28, 2022 5.0 Pros The data insights are really helpful for us to make decisions. Cons The mentors are not able to see their matching % with the available mentees. Review Source Response from Chronus June 22, 2023 Hi Anna, thank you for your positive review of Chronus! We're glad to hear that you find our system intuitive and easy to use. We appreciate your feedback about the mentors not being able to see their matching percentage with available mentees. We are constantly working on improving our platform, and your input helps us prioritize our development efforts. If you have any further suggestions or questions, please don't hesitate to reach out to us. Thank you again for choosing Chronus! JR Joe R. Vice President, Marketing Leisure, Travel & Tourism Used the software for: 1-2 years ### "Mentoring Excellence" September 22, 2021 5.0 The experience with Chronus has been nothing less than fantastic. Their guidance in the development and implementation phases couldn't be better. Our program is off to a strong start and Chronus has been a critical component. Pros The platform does a fantastic job of matching participants, providing resources to guide the connection, and measuring satisfaction Cons Some features were just less valuable, like scheduling meetings. Review Source Response from Chronus November 2, 2021 Joe, we're glad to hear you've felt well prepared in designing and implementing your mentoring program with the help of the Chronus team and our mentoring expertise. We're excited to see the impact your program will have. Thank you for the feedback. We are constantly learning where the platform is adding the right value, and insight from our customers is a main component of this as we continue to evolve the platform. NS Nikki S. eMentor Program Director Non-Profit Organization Management Used the software for: 1-2 years ### "Best Mentoring Software on the Market" May 15, 2019 5.0 The global impact we've had while using the Chronus software is one of the most remarkable factors in what keeps our program running so effectively. Our customer base is truly located around the globe, and thanks to Chronus's smart software and technology we have been able to effectively connect more than 12,500 individuals for powerful mentoring experiences. Pros The flexibility, customer service and customization of this software is what makes it unique to any other mentoring software on the market. Cons I would like to see phone/text integration with the platform so notifications can me sent to mobile devices outside of the app. Review Source KF Kim F. Program Admin Used the software for: 2+ years ### "Offers a professional delivery of mentoring programs to participants. " February 1, 2018 4.0 A more professional, streamline, and transparent approach to student to industry mentoring. Pros Mentees and mentors in our mentoring programs appreciate the transparency offered and the ability to select their own mentoring partner. As an administrator, I value the easy customisation of mentoring tracks, the capability to recommend mentors to mentees, the ability to create a partnership plan which acts as a road map to guide each partnership through to completion and the ability to monitor partnership progress. Cons The software is "off-the-shelf" which comes with it's limitations. It may not suit the mentoring process flow that an organisation has in place. We have adapted our program structure and processes to work well under on Chronus. Review Source Similar Products Featured