# Movegistics CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Movegistics CRM the right Moving solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140142/Movegistics-CRM/reviews --- Movegistics CRM 4.9 (43) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Movegistics CRM Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews BV Blake V Warehouse managerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 6-12 months. “We were even able to integrate Google calendars, quickbooks, and our payment processor into the CRM.“ August 2, 2024 KC Kevin C OwnerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “Movegistics customer service is great, very important to have help when an issue arises.“ June 10, 2023 ## Showing most helpful reviews Showing 1-25 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chad A. Owner Logistics and Supply Chain Used the software for: 2+ years ### "Best Moving CRM Available " November 22, 2018 5.0 We were an old school, paper BOL & invoice company for almost a decade before making going with Movegistics. After much research and some arm twisting of the owner, we made the switch and couldn't be happier. The efficiencies, cost savings and value added cannot be overstated. Pros Easy to implement, migrate to and use. Multiple features and new updates added regularly. This company understands the needs of the moving industry. Extremely responsive support. Cons Nothing, for the price point it is by far the best we had found and with continued improvements, updates and new features added it continues to be the best value for the money. We can't imagine doing business without it anymore. Review Source BV Blake V. Warehouse manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Money well spent, best CRM and no regrets." August 2, 2024 5.0 So our family's moving company used to use another CRM for Bill of lading creation, scheduling, orders for service, invoicing etc. It wasn't a bad CRM but it just wasn't that user friendly. I've noticed other crms are very broad, and are kind of a cookie cutter catch-all format. A CRM is supposed to help reduce the time spent on administrating, not adding to your already full plate. Having said that, \[sensitive content hidden\] had reached out to us and gave us an all inclusive solution. Movegistics 5.0 streamlined, organized, and automated our sales processes, operations processes, and Storage processes. We were even able to integrate Google calendars, quickbooks, and our payment processor into the CRM. It even came with a storage locator software, custom tailored to our warehouse format and layout. No more rifling through paperwork, wondering where the hell customer \[sensitive content hidden\] is located. The software is literally an all-in-one solution I am absolutely in love with this CRM. It allows us to distribute documentation custom to our business, dispatch and manage jobs to our drivers, and most importantly keep track of crucial accounting and operations related stuff. When I say it's custom tailored, it's no cookie cutter crap. The folks at Movegistics, have been by our side every step of the way, answering all the questions we've had during onboarding, and have continuously followed up to make sure our needs are continually being met by their software. My biggest worry was that once we signed the contract and paid them the money, we were just going to go by the wayside in their minds. And let me tell you it has been the total opposite. They have taken great care of us since day one. They take our recommendations and concerns seriously, are prompt in finding solutions if we have any issues, and they actually actually care. I can't say enough positive things about these people and their product. I've been told that they are working on adding features to accommodate military government contract requirements. I'm excited to see those updates soon. For once, I'm excited to do paperwork for my customers. No more struggling to figure out how to do XY or z, or spending hours just to figure out how to send an invoice. I love it. So far it has been money well spent! I highly recommend it for any moving company manager or owner, looking to stop spending all day just on paperwork. If you want to have more time to focus on other important things in your business, the Movegistics 5.0 CRM is the way to do it. Pros I absolutely adore how it has saved me an incredible amount of time conducting administrative tasks, such as dispatching, estimates, move orders, warehousing, accounting, etc. It streamlines the entire moving company process. Cons A lot of the software is focused on Apple OS. Though they are working on making all features available on Android os. Regardless I can't really complain about much. It's a damn good CRM. Alternatives considered [MoversSuite](https://www.capterra.com/p/140146/MoversSuite/) Reason for choosing Movegistics CRM Being a small family company, pricing was a huge factor. We don't have a ginormous Enterprise budget like the major van lines. They worked with us and gave us a custom tailored package with exceptional customer support, like mover suite, without breaking the bank. They had all the features we needed and wanted. It was a no-brainer. Switched from [SmartMoving](https://www.capterra.com/p/180048/SmartMoving-Software/) We were just looking for a storage locator app. When \[sensitive content hidden\] reached out to us, we found that Movegistics 5.0 was so much more than that. We decided to give it a trial run and found it did way more than our previous crm. The best part is it's customizable unlike the latter. Smart moving wasn't a bad program but movegistics gave us more for our money. Review Source VR Verified Reviewer Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Powerful Software" November 27, 2018 4.0 My overall experience has been pleasant. I definitely see the benefit that Movegistics has brought to our operations. Pros This software has a lost of integrations, functionalities, and features Cons Sometimes some important features are critical for smooth operations in sales, marketing, and dispatch do not work at all. Review Source DS David S. Operations Manager Furniture Used the software for: 6-12 months ### "Great for what we needed" August 27, 2025 5.0 Pros I have had a great experience with movegistics 5.0. \[sensitive content hidden\] has been great to work with. She has always responded quick and helped me with any questions that I have had. It is easy to learn and easy to use. Cons There is nothing i can think of. It is very user friendly. I have never used a computer until we started using the CRM. Review Source VR Verified Reviewer Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "8 yrs and running. Not going anywhere " August 15, 2024 5.0 I've been with logistics probably 7 years now. I've become somewhat friends with the designer and \[sensitive content hidden\]. While there's not a 24-hour or quick access customer service, the staff does get back to me quickly, and on a personal level. I do like that, when I have conversations with their staff and either talk about things that aren't working well, ideas that could improve, those conversations do turn into results and change Pros The system is continuously being updated and tweaked. Ownership is directly connected to their clients Cons Some of the design / mapping is opposite of how my mind works Review Source WW Wendy W. Cofounder Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Young Moving Company working a new CRM as we grow" July 27, 2024 4.0 Business has become much more effective having it all handled out of one system. The support is responsive and effective. Pros Compilation of totality of all customers, documents, scheduling, vendors, etc. In one system. A one stop shop, a tool to retain all our historical business. Cons Lack of training videos. Something to utilize on our own time. I believe there is a lot to this system and it’s powerful when leveraged in its full ability. But it’s tricky when you just don’t know. Also, a gamified version would be a little more intuitive. This has more of a DOS feel. Review Source IS Isabel S. President Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Great product, streamlines our leads and sales." July 22, 2024 5.0 We love it. After getting past the "growing pains" stage we have come to the CRM as THE tool that helps us manage the myriad channels/funnels/pipelines that we have to consider. Pros We love the customer service. The team is always ready to help and very willing to work with us to bring us onto the target. Cons The learning curve was straight up for our team. We had never before used a CRM that was as sophisticated nor catered to movers/moving companies. We were a tad overwhelmed at first but the support team help us work through that. Reason for choosing Movegistics CRM Pricing. We chose to go with Movegistics because as a very small company we needed a CRM that provided cost efficiencies for us and value for the size of company we are. We are happy that we can pay month to month and that we are not tied to a contract. Our success depends on the CRM, so now that we know it works well for what we do, there is no need for a contract because we can't operate without it. Contracts don't allow small movers to make the best decisions for them at the time of service. Movegistics has helps us succeed and we stay customers- the month to month pricing model is best for us. Review Source Kapil L. Director, West Coast Operations Used the software for: 2+ years ### "Great Software to grow your business" January 15, 2018 5.0 Pros This software is very easy to use and customer service team is very responsive. Overall highly recommended for startups. Cons Too many pop ups before you can actually send the quote. This could be delveloped into a one page and would like to see this happening in the near future. Review Source Response from Netensity January 16, 2018 Hello Kapil, Thank you for your comments. We are glad to have you as a customer all these years. We do have a newer release without any popups when estimating. We will have you upgraded to the new release soon. - Movegistics CRM Joshua M. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Very well pleased with my experience. Bang for your buck is certainly there!" January 19, 2018 5.0 It allows me to have a life. Before I used Movegistics, I would dedicate my whole day to prepare an estimate for the customer. Since, I've joined the CRM and sales/quote stage functionalities have simplified my life extremely. Pros Affordable option. The features and capabilities that this software has is not available with many other different types of moving softwares, and if they are they will charge you /month Cons Like many softwares there are some bugs, but the bugs are minimal. Overall, the customer support is very high quality. Review Source Mathieu H. Business Owner Used the software for: Less than 6 months ### "Movegistics has helped organize and streamline my business. Also has increased my profits." October 24, 2017 5.0 I don't have a pile of notes and scribbles, and multiple calendars for jobs and schedules. I can complete estimates in a matter of minutes versus hours. Pros Major pro would be the professional look you can achieve, that reassures your customers. Also the organization is another major pro. Cons The only con i would say is there are minor issues i run into that a simple page refresh fixes, other then that no major problems. Review Source BA Betsy A. Marketing Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Brilliant program, long-overdue for moving companies" August 15, 2017 5.0 Being able to review an individual move/job was extremely beneficial! Pros Customization of data fields - item descriptions correlating volume/weight resulted in detailed job analysis. Customized lead source input revealed the marketing investments that realized revenue. Cons There was nothing to not like about Movegistics. Absolutely no complaints. The company was always immediately responsive, understands the moving industry, was professional and excellent to deal with, our training sessions were recorded for users to reference - exceptionally well done. Review Source NB Natalie B. Relocation Consultant Used the software for: Less than 6 months ### "Movegistics is an intuitive software application and extremely user friendly! " July 9, 2018 5.0 Pros I love the easiness of converting leads to opportunities. All the information is already there from the customer's input and all you have to do is reach out and book the move. I appreciate how supportive the support staff is when it comes to questions and/or comments on the software. Cons I wish customer could input there credit cards themselves and book their move as well. I just found at today that this will be a new feature, however. I am very excited about that! Review Source SH Shane H. General Manager Used the software for: ### "Great Service!" February 24, 2016 5.0 We recently switched over to Movegistics from another software provider because we were looking for something a little more robust andwe found after demoing many software options, Movegistic was our best fit. We are still fairly new with the system but the support from Adarsh and his team has been well above our expectations. The training has been thorough and they are always willing to come back and revisit any issue or question we have. The speed in which they respond to our questions and needs is superior to any other service we have used before. Thus far, we couldnt be happier with our choice to use Movegistics as our moving software and crm tool. Review Source SP Scott P. GM Used the software for: Less than 6 months ### "Easy to use and robust CRM platform with very responsive support" January 4, 2018 5.0 Pros Esign functionality, email & payment integration, extremely fast and knowledgeable support staff ... Cons Review Source DM Daniel M. President Used the software for: ### "Excellent CRM for the moving industry" March 1, 2016 5.0 Very friendly and adaptable CRM for the industry. Personalised to client core moving activity. Excellent customer service for more than a year of utilisation. Best Cost/Benefit ratio. Review Source RA Ruby A. Owner/Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Cannot live without my CRM" April 10, 2021 5.0 It’s easy to use and is help Let’s grow the inside of her business tremendously. I cannot live without my CRM and I cannot wait for her to keep improving. I love moves just text and will not use anyone else! They are amazing at helping with every question I have an always following up. Pros I can use it mobile or desktop. Keeps everything I need and one area. It has made my life extremely organized and I have increased my sales by at least 30% able to keep the follow up I know exactly what stage is our quotes are in! Cons I wish the lead grabber would keep history. I also wish the videos were more about teaching the users how to use it it is kind of hard to follow videos! But I love how we have access to keep going back-and-forth whenever we need it. Reason for choosing Movegistics CRM Everything I needed was in the software. Review Source KC Kevin C. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Truck and Muscle" June 10, 2023 5.0 Very great experience and very helpful with our team Pros Movegistics customer service is great, very important to have help when an issue arises. Also they keep they system up to date as the industry changes Cons Not having a mobile app however the desktop version is very easy to use Review Source BS Ben S. Sales Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Movegistics helped us double our sales!" April 2, 2017 5.0 We selected Movegistics for our moving company after looking at several software programs. We wanted to manage all our local, intercity and interstate moves inside one user-friendly program. I love that Movegistics helps us quickly complete on site surveys with their offline capable mobile app and then generate estimates using our tariffs. Their visual estimator tool is great. We are now able to receive qualified leads from our website with inventory and access info. Their email marketing campaigns help us automate follow ups. Their integration with Adobe Echosign helps our customers e-sign their estimates and we even receive alerts when the customer views their estimates or signs it. I can now seamlessly hand over our booked moves to our operations and billing teams. They also integrate with QuickBooks which is a big time saving for us. Their customer service is awesome, the best I have seen. We are now booking many more moves and we are seeing huge cost savings in operations and billing. I don't know how we were running our business in the past without Movegistics! Pros Their visual estimator, lead grabber, offline mobile apps for surveys, custom BOLs, e-signatures and QuickBooks integration. Cons There is a slight learning curve but it's not too hard. Once you learn the software it will save you hours and hours. Review Source JA Jeremy A. President Used the software for: 1-2 years ### "Movegistics has changed the way we do business and we couldn't be more pleased with the product. " May 8, 2017 5.0 Pros As an "old school" mover with over 25 years in the industry, I was resistant to any changes in our business practices. If it worked in the past, why change now? However, changing technology and the 21st century business climate made me realize I needed a better way to handle the customer management portion of our business. After researching a rather large number of software providers we went with Movegistics for both the value in terms of price but also due to the ease of use, the wide array of available features, and the scalability to grow as we grow. The team with Netensity has been outstanding to work with and we look forward to becoming an almost paperless operation in the very near future with Movegistics. Cons While the learning curve has been longer for me, I have found that most "software glitches" have come from my own input mistakes, rather than due to software issues. In the very rare case that there have been software related problems, Netensity has stepped up quickly and efficiently solve the problem to our satisfaction. Review Source AF Andrew F. General Manager Commercial Real Estate Used the software for: 2+ years ### "Movegistics Value" November 17, 2022 5.0 Great experience. We have used this platform for years and it allows us to quote, book, and dispatch remotely with live schedule updates for the whole team. Pros The cost is the best feature of this product Cons It is more geared to residental moving instead or commercial moving Reason for choosing Movegistics CRM Price Review Source AL Andrew L. CEO Transportation/Trucking/Railroad Used the software for: 2+ years ### "One Of The Best Business Decision You Will Ever Make!" August 23, 2016 5.0 I have been a Movegistics customer for about 2 years now and I can honestly say that it has been one of the best business decisions I have made for my moving company. I use to print and send out estimates via word doc., and had no way of really keeping up with who is calling or details about upcoming moves, or a professional way to send estimates. Movegistics has done that and so much more. From the high tech estimating tools, to the custom estimate temples, every function we use has improved operations which is an improvement to our bottom line! I have looked at lots of CRM softwares and this one is hands down the best one I have seen. Adarish and the team are great! I would highly recommend! Pros All of the features and functionality of the sales tools! Great customer service! Cons It has taken a while to teach to my employees. Review Source BB Brent B. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "We love it" May 22, 2019 5.0 I was a fool to think I could do it without CRM. I tried several CRM's and realized more and more how if it worked properly it would be great for us. We landed with Movegistics and couldn't feel more blessed. Pros It fits me and does not require me to fit it. Cons What I like least about this software is when I have a problem and get frustrated I end up taking a short break and then come back to realize that the software has a built in solution to any problem I guess it just irritates me that it has already solved all of my problems before I can even complain about it to the tech team. Review Source GS Greg S. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "A Super Company To Work With." June 21, 2019 5.0 Having an all-in-one system for producing quotes, to sending automated emails, to creating bill of ladings and order for services - All with tracking - helps operations and marketing create a better and more sustainable growth pattern for the future. Pros I like the fact that the CRM is flexible when wanting to add new elements to the system. Very user-friendly and easy to implement new tools on the fly. Cons None that I can think of. Been a joy to work with. Review Source BM Brandon M. Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Best Moving CRM around" July 25, 2019 5.0 This product makes the entire process smoother. It has helped me to be able to step away more and work on my business, not for my business. Pros The constant support and want to evolve and improve. They will always listen to you and give you the respect and time to fully train you and your team with anything you need. Hands down amazing customer service. Cons Take the time to learn the product and you'll love everything about it, I have nothing bad to say. Review Source KC Kris C. owner Used the software for: Less than 6 months ### "Newbie - After searching and sampling many softwares, we chose Movegistics. SOOO Happy we did!" February 27, 2017 5.0 Having been in online marketing, I was pretty good with softwares. I searched and sampled many mover softwares and chose MoveGistics as my fave. Once I spoke with Customer support representative, my salesperson, I knew this was the right company for me. He invested at least 90 minutes or so answering questions. Once I made the jump and purchased things have been smooth. The set up team has been great, the trainings with representative have been thorough and incredible. This software is so flexible and robust. The learning curve is a little bit higher than with a simpler product, but your company is worth it. I had immediate questions about things the software didn't do, and representative showed me the planned releases of those updates! Our conversations have been: "This is what I do, how do we make that work inside of Move...?" Every time we have figured out how to tune the system's parameters to fit my needs. This thing is super flexible and I am super happy with my investment with Movegistics. Pros robust and flexible Cons I would like to edit all items cubes at once - Like ALL king beds for all rooms in 1 click Review Source Talk to a Capterra advisor for free and get results within 15 minutes.