# Stax Bill Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Stax Bill the right Payment Processing solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140111/Fusebill-Subscription-Billing/reviews --- Stax Bill 4.5 (47) [View alternatives](https://www.capterra.com/p/140111/Fusebill-Subscription-Billing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Stax Bill Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews DC Debbie C BookkeeperWholesale, 11 - 50 employeesUsed the software for: More than 2 years. “The pricing is exactly what is needed for a small business. When we have had any issues we are immediately able to contact customer service and get an immediate response. “ August 22, 2025 MA Mayra A Office ManagerConsumer Services, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes it can take a little while to get in touch with a customer service representative.“ August 22, 2025 ## Showing most helpful reviews Showing 1-25 of 47 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DJ Dave J. Marketing and Advertising Used the software for: 6-12 months ### "Saves me a lot of time and money" June 16, 2015 5.0 The user interface is very easy to navigate. In a few clicks I can open plans and make them live. Everything is highly functional, and even if you have any questions, the customer support is always here to answer. This is a great tool for subscription management. Pros Intuitive, functional, great support team Cons I can't add nothing here so far. Review Source RB Ryan B. Owner Education Management Used the software for: 6-12 months ### "I like Stax" January 21, 2025 4.0 Good, we like the simplicity of STax. It has good reports features. Pros Stax has an app. It works well. I like the reports feature. Cons Needs more integrations with other apps and an API. Review Source VR Verified Reviewer Senior Software Engineer Media Production Used the software for: 6-12 months ### "Could be better" May 31, 2019 3.0 Pros If we talk about features I think it is one of the best. They need to make sandbox environments better. UX should better and easy to use. It is slow and complicated. Cons Subscription and Term Management. They way it is done I think meets our expectations as much possible. Review Source Response from Fattmerchant June 3, 2019 Thank you for your feedback. We are glad you think our features are among the best. Hope you are enjoying the benefits of our most recent upgrade which deal with some issues you mentioned. Our customer experience team schedules meetings with all customers but do feel free to reach out to us if you think there is something crucial to your specific needs, that we can immediately address. We always welcome all opportunities to improve our solution. Jacob Varghese VP, Marketing TK Taylor K. Engineer Hospitality Used the software for: 6-12 months ### "Automation at its finest - STAX" February 21, 2025 5.0 My experience is good. positive in the fact that this software gives me great relief. Pros I love the ease and stress it lets off my shoulders. Knowing I have a toll in my back pocket to help me out. Cons I dislike that the invoice history is inaccurate at times. Review Source DD Damian D. Senior accountant Accounting Used the software for: 1-2 years ### "Excellence accounting software" December 21, 2024 5.0 Pros Great accounting software easy to input bills and transactions Cons Nothing in particular really good software honestly Review Source AJ Abby J. Admin Accounting Used the software for: Less than 6 months ### "Helpful and easy to use, 10/10" December 17, 2024 5.0 Stax Bill is wonderful and provides a very good automated billing and subscription management. Saves you time by taking care of the more time consuming and daunting tasks Pros I appreciate how much time it saves on manual billing tasks and it reduces the amount of late payments that we usually have Cons The detailed reporting and analytics could improve and be more easy to access Review Source IT Isaac T. Finance Manager Utilities Used the software for: 1-2 years ### "Assertive Payment Processing Approach " April 22, 2024 5.0 Stax Bill is an impressive payment processing approach for enterprises. Pros Stax Bill makes the payment and the process of billing speedy and error free. Cons Stax Bill has attained all the accounting requirements for companies. Review Source AL Ann L. Operations Manager Computer Software Used the software for: 2+ years ### "Excellent Support, Excellent Team, and Ever Improving" May 30, 2019 5.0 Fusebill really listens to their customers and they care! They are very helpful in finding solutions to any issues and always come up with some work around. Pros Their support team is amazing! Very quick and helpful responses by phone, chat or email. Also, they are always improving. I'm loving their new dashboard customization. Cons Invoices are written in stone and once posted cannot be edited in anyway unless deleted (this causes movements on the GL). Reports aren't great but ALL the data points are there so if you are an Excel wiz you can make some serious magic. I wish they would become best friends with ChartMogul. Review Source Response from Fattmerchant May 31, 2019 Thanks for the great feedback, Ann. I'll pass your kudos on to the team and I'm sure they'll be pleased. We are continuously improving our efforts based on valuable feedback from users like you. Our customer experience team will be in touch shortly to gain any additional insights you may have on the reporting capabilities of Fusebill. We look forward to play a continued role in your success. -Jacob Varghese VP, Marketing Fusebill MH Meeka H. Onboarding Specialist Information Technology and Services Used the software for: 6-12 months ### "Fusebill for mHelpDesk " June 13, 2019 4.0 Pros The Self Service Portal for our customers The ability to auto update experiencing cards Ease of changing/upgrading subscription plans More Secure Cons Minor glitches -Address fields sometimes malfunctions when updating billing info - If another account is open in the same browser, sometime accounts will mimic the changes or another Review Source Response from Fattmerchant June 18, 2019 Hello Meeka, Thank you for your feedback. We are glad that you are enjoying the auto updates for expiring credit card, ease of modifying your subscription plans, and the security. Do not hesitate to report any issues you may find and our CS team will be glad to help out. We continue to take all feedback into our development road map. Jacob Varghese V.P. Marlketing, Fusebill. VR Verified Reviewer Onboarding Specialist Information Technology and Services Used the software for: 6-12 months ### "Complex But Useful" June 5, 2019 3.0 Pros Ease of use for our customers allows them to have a self service billing portal Cons Some processes are complex and not very intuitive Review Source Response from Fattmerchant June 10, 2019 Hello, Thank you for your feedback. Please do not hesitate to contact our friendly customer support team if you require additional assistance. Mildre Mercedes V. Docente Research Used the software for: I used a free trial ### "Experiencia con Stax Bill" September 1, 2023 4.0 Stax Bill es sencillo de usar y eficiente, lo que representa una facilidad y más accesibilidad para los clientes. Pros Fácilmente accesible, organizado y eficiente lo que representa una mayor facilidad para los clientes. Cons Existen algunos errores con los métodos de pago. Review Source SM Subathra M. Support Manager Civic & Social Organization Used the software for: Less than 6 months ### "Cloud based subscription & billing management Platform" November 26, 2018 4.0 Pros High security with PCI compliance. Multiple users with the same subscription. can be enabled for all payment options including PayPal & credit cards. Quickbook integration also be done. Cons No major cons in this software tool. Only the pricing is much higher if we move from startup to Rapid growth. Review Source MW Marty W. Used the software for: ### "Finally!" May 16, 2012 4.0 Not only is Fusebill easy to use, it also offers excellent value for money with extensive functionality that you don't see with the other offerings out there. The customer service is outstanding as well; there is always someone there to support us if we have any questions. Fusebill has truly taken the headache out of subscription management for us. Pros Ease of use, customer service, value for money, quick ROI Review Source J Jennifer Used the software for: ### "Online invoicing is great!" March 8, 2013 5.0 I love Fusebill's invoicing features. So easy to use and so many ways to personalize my invoice. The invoice tab makes finding things so simple! I can't believe how much time it saves me. Review Source DC Debbie C. Bookkeeper Wholesale Used the software for: 2+ years ### "A+ for Stax" August 22, 2025 5.0 Excellent program and processing. Very easy to use with our clients and orders We give the program an A+ Pros This is a very easy system to use for billing and collecting payment from our clients. The pricing is exactly what is needed for a small business. When we have had any issues we are immediately able to contact customer service and get an immediate response. We also are able to get our money in our account within the next two working days of the client payment. it is a system that works for us. Cons The only issue is that the amount for the client to pay is not set up in the link. Sometimes our clients have paid the fees along with the amount needed to remit. Review Source MA Mayra A. Office Manager Consumer Services Used the software for: 1-2 years ### "It was a good change for our business" August 22, 2025 5.0 Our overall experience with Stax has been great and we're glad we made the switch from our previous platform. Pros We switch to Stax almost a year ago and we're very happy with the platform. It is easy to set up customer's accounts, payment processing and transfers are done in a timely manner. Cons Sometimes it can take a little while to get in touch with a customer service representative.Eventhoug you can use the chat app, sometimes you need to talk to someone over the phone. Switched from [iQ Pro+](https://www.capterra.com/p/10030537/iQ-Pro/) Fees and platform performace were not as expected. Review Source JM Julie M. Invoice and Payroll Manager Consumer Services Used the software for: 2+ years ### "A Smooth and Reliable Billing Experience with Stax Bill" December 22, 2025 5.0 My overall experience using Stax Bill has been very positive. The platform is easy to navigate, makes billing and subscription management straightforward, and helps streamline payment processes. It saves time, reduces manual work, and provides reliable tools for managing customers and revenue efficiently. Pros tax Bill has been easy to use and efficient for managing billing and payments. The platform is intuitive, saves time, and helps keep everything organized in one place. Cons One downside of using Stax Bill is that the setup and customization can feel a bit complex at first, requiring extra time to fully understand and configure all the features. Review Source CV Criselen V. Manager Retail Used the software for: 2+ years ### "Great budget " August 23, 2025 5.0 Pros I like that it gives me a monthly quote and simplifies the charges. Also from the desktop I can view all past payments and gives a digital register. Cons The thing I liked least was that in one instance I was not able to view a certain transaction but contacted customer service and they resolved it in a few days. Review Source JL Jason L. software engineer Computer Software Used the software for: 2+ years ### "good billing management tool" February 18, 2025 4.0 good billing management tool and automation of recurring billing and payments Pros simplify billing subscription and cover all necessary aspects for payments Cons UI user interface is not very user friendly Review Source EL Emma L. Marketing Consumer Goods Used the software for: 6-12 months ### "Great Service" April 25, 2025 4.0 Overall experience has been positive. Our clients enjoy the ability to pay their bills online and our staff does as well. Pros Stax bill was fairly easy to utilize for our accounts receivable department and for our customers to use online for bill payments. Cons I can't think of anything that was a con about Stax Bill. Review Source wilson L. Tecnico en Sistemas Information Technology and Services Used the software for: 6-12 months ### "Un software para contabildiad que necesitas en tu empresa " January 3, 2025 4.0 muy grata utilizar este software nos permitio automatizar los proceso de facturacion ya que Stax Bill te genera calculo de impuestos ya sean locales nacionales o internacionales depende el modelo de Negocio implementado, es excelente para todos estos procesos, tiene muchas modalidades de pago por decirlo de alguna manera muy completa para las areas de contabilidad Pros es un software que te facilitara los procesos de facturacion de tu empresa por los beneficios que te dara ma misma Cons es muy util para pagos de procesos tipo SaaS (Software as a Service) servicios de suscripción o empresas con modelos de pago por uso idealmente Review Source RA Ritz A. CEO Accounting Used the software for: Less than 6 months ### "Satisfied stax user" November 12, 2024 5.0 I found thisnsoftware while looking for a cheaper and better alternative to the high fees my client is paying to his merchant. We onboarded ourselves without too much trouble and have been satisfied with the service. I also introduced it to another client and they loved it so far. Pros Stax is easy to use and navigate, straighforward and user friendly menu. Cons Time it takes to deposit the funds, usually 3 days Switched from [Qbox](https://www.capterra.com/p/235256/Qbox/) Fees and fraud transactions in the merchant account which they did not resolve . Review Source Victoria S. Account and Project Manager Architecture & Planning Used the software for: 1-2 years ### "Small Business Best Friend" April 3, 2024 5.0 Great experience, and customer service is QUICK and stellar. I'd absolutely recommend Stax to any Small Business. Pros I loved the ease of adding clients, customization, the ability to send straight to their emails, I loved tracking AP/AR - all of it was so, so user friendly. Stax Bill also has a function where they give you a huge "run down" of all trends, marketing sectors, & accomplishments over a week/month/year. Very helpful to visually see what's going on! Cons Sometimes invoice payment history before a certain date would just.. Vanish. Alternatives considered [Deltek Ajera](https://www.capterra.com/p/82750/Deltek-Ajera/) Reason for choosing Stax Bill AP/AR capabilities within simultaneous project management. Review Source VR Verified Reviewer Software Engineer Automotive Used the software for: 1-2 years ### "Need to change a product's price for all customers? Look elsewhere." November 21, 2017 2.0 Pros There are a lot of options for custom pricing for an individual subscription. Decent API, though limited in some odd ways (only certain major changes trigger events, others don't. SSO breaks standard login). They'll create some custom reports if a report is missing. They import data, just make sure that you're not live yet when they do it (they messed ours up when importing into live system). I think Fusebill is probably well suited to companies that need to bill a small number of clients with varying prices, discounts and terms. Too many customers, though, and manual updates become infeasible. A single, simple pricing structure won't be easy to update if you have a lot of customers. Cons Price is on the high side. Slow UI response at the end of the month, though improved somewhat in recent months. Complex UI required a lot of training for our employees to complete simple tasks. Frequent trivial UI updates require additional training. Reporting is not configurable and marginally useful. Cost based accounting isn't supported well. Previously there was a frequent issue with their Authorize.net gateway integration that would show payments in an "unknown" state without notifying us, leaving the customer account in a weird limbo state. We've wasted hours manually looking through customers to fix, and hours working to satisfy justifiably upset customers. Has since been fixed for the most part, but "unknown" payments still crop up sometimes. Currently our biggest problem with Fusebill is updating the price for a product in our subscriptions. We have a price change, and WE HAVE TO WRITE OUR OWN CUSTOM CODE TO CHANGE PRICES on all of our active subscriptions. The inactive ones? They'll have the wrong prices when we re-activate them. Instructions on the custom code to update our subscriptions were given to us 13 days after asking for instructions on changing prices. We never thought that price changes would be a missing feature for a recurring billing system. Hopefully this information is helpful to someone else. WE REGRET CHOOSING FUSEBILL after wasting hundreds of hours, and I hope I can find the time to find and integrate another solution soon Review Source Response from Fattmerchant November 28, 2017 Hi, Thank you for taking the time to post a review of Fusebill. At Fusebill we value all feedback from our customers, and we use it to constantly improve. Our Customer Experience team would like to connect with you to discuss your concerns as we strive to ensure the satisfaction of all of our customers. Please reach out to us by email or a phone call to Fusebill Support. Cole W. Vice President Sales Consumer Services Used the software for: 6-12 months ### "Fusebill has gone over and above" September 18, 2017 5.0 Pros We had a unique situation with our business and the Fusebill team went out of their way to find a solution. They were able to build an API into our CMS software that our business has to use to integrate the software flawlessly! We have used Fusebill for almost a year now and couldn't be more pleased with our decision. Cons So far there are really no cons that come to mind. Maybe that the dashboard isn't customizable although the dashboard they currently have seems to have everything anyone would want on it. Review Source Similar Products Featured