# Page 7 | SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140086/Simplybook-me/reviews --- SimplyBook.me 4.6 (1283) [View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of SimplyBook.me ## Showing most helpful reviews Showing 151-175 of 1283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EL Elsie L. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "I like SimplyBook me" October 24, 2023 5.0 Overall, the user experience is excellent, and it's the most suitable platform I've found for my needs. Pros I find SimplyBook.me to be a very different product from what I'm used to. It offers powerful functionality, but it does take some time to learn and understand the system when starting out. The integration of business processes is also very straightforward. Cons One aspect I'm not entirely pleased with is the calendar, as it's not very user-friendly. I can't directly view more customer information or make changes; I have to click into it. Additionally, there are limited options for customer payment, and some functions lack the ability to address finer details. Alternatives considered [Simple Salon](https://www.capterra.com/p/124998/Simple-Salon/) Reason for choosing SimplyBook.me I prefer SimplyBook.me because it offers more robust features. I particularly like the ability to showcase photos to clients on the website with categorized options. Switched from [Timely Event Management](https://www.capterra.com/p/216032/Timely-Event-Calendar/)[Timely](https://www.capterra.com/p/142756/Timely/) The features don't adequately support what I need. Review Source Response from SimplyBook.me November 2, 2023 Dear Elsie Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! You mention limited options for customer payments, we would be happy to hear your comments so that we can see if there is something that we need to improve. Please reply to this message with what you feel is missing. All the best The SimplyBook.me team KK Kim K. President Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great for starting out" July 19, 2024 4.0 This was fairly easy to setup. Customer service was always quick and responsive. I still haven't quite figured out some things that I would like such as having a website and blog and email automation yet. I hope to do that soon. Pros Great customer service. Lots of options to make some customizations. Cons I didn't really figure out how to make a website yet, just the booking site. Reason for choosing SimplyBook.me Friend recommended Review Source Response from SimplyBook.me August 16, 2024 Thank you for your review! We're pleased to hear that you've had a positive experience with our customer service and customization options. If you need any assistance with setting up your account our support team is here to help. We appreciate your feedback and hope you continue to find SimplyBook.me useful as you grow your business. MC Marie C. Psychopédagogue Mental Health Care Used the software for: 2+ years ### "Un logiciel qui facilite la vie des travailleurs indépendants " October 13, 2023 5.0 Pros Réservation en ligneRappel de rdvWidget du logiciel à intégrer directement sur notre site internet Sav réactif Cons La plupart de options Sont payantes.La bdd clients Review Source AG Alexandra G. Owner of AG Tutoring LLC E-Learning Used the software for: 6-12 months ### "Best Product Available (but could benefit from some updates)" November 16, 2022 5.0 It has been an overall positive experience. Pros I love this booking tool compared to every other one out there, but it isn't as great as it could be. It is the easiest tool to use with the most features that I need available, but you give up certain flexibility when you have an all in one tool like this. Cons I wish the service providers could see the sessions in their timezone just like the clients can, but the system only allows you to show the company timezone and I have providers working all across the United States. I also wish the packages and memberships were more flexible. My packages page is super crowded because for example I have to set 3 different high school 10 hour tutoring packages for different sessions durations (i.e. 30 min, 45 min, 60 min) when other systems have the ability to have me put this all in one package where the client picks the duration. I also don't like how if they cancel a package session then it takes away the credit even though I setup a 24 hour cancellation policy. Even if they cancel in time, the session credit disappears. I also wish the packages had a service filter like the memberships do. Review Source Response from SimplyBook.me November 17, 2022 Dear Alexandra Thank you so much for taking the time to give us your valuable feedback, we appreciate it greatly! We will discuss your suggestions on our product meetings to see if those can make it to production. All the best The SimplyBook.me team gC garry C. patron Health, Wellness and Fitness Used the software for: 1-2 years ### "Avis Simplybook" December 7, 2022 4.0 Pros la simplicité, l'intégration dans le site sous forme de widget, la personnalisation (image, texte, couleur...), la connexion avec les autres plateforme (même s'il y a un problème avec Facebook depuis le début) Cons bug avec Facebook, la gestion des booking: lier deux prestataires à un service (ex: massage en duo), quelques bug de mise en forme (sur mon site), pack SMS non intégré (par rapport à d'autre solution du marché), liste client en doublon Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Planity](https://www.capterra.com/p/248774/Planity/) Reason for choosing SimplyBook.me période d'essai, simplicité de configuration, d'usage et d'intégration avec mon site et les réseaux sociaux Review Source SB Sam B. Co-Owner, Lead Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Why we love SimplyBook.me and what could make it better" December 15, 2023 4.0 Pros It works better than every other platform than we've used in overall features and ease of use. Cons Just the aforementioned features that we would love to see added. Review Source Response from SimplyBook.me May 18, 2024 Thank you for your feedback! We're thrilled to hear that SimplyBook.me has exceeded your expectations in terms of features and ease of use. Your satisfaction is our priority, and we're always looking for ways to improve our platform. If you have any further questions or feedback, please feel free to reach out. Thank you for choosing SimplyBook.me! ST Sébastien T. Responsable Centre d'Affaires Hospitality Used the software for: 2+ years ### "Excellente appli " October 17, 2023 4.0 SimplyBook nous permets de gérer les réservations de nos bureaux et salles de réunions que nous mettons à disposition de nos clients. Pros La possibilité de personnaliser son interface, avec une multitude de plugins différentes que l'on peut choisir, en fonction de ses besoins. Cons Aucune, tout est intuitif, clair et pratique.Peut-être juste l'appli mobile à revoir, pour que la réservation depuis un mobile puisse être aussi pratique que le logiciel en ligne. Reason for choosing SimplyBook.me Il y a deux ans, lorsque nous avons cherché une solution de gestion de nos réservations permettant aussi d'être en line directement depuis notre site internet, c'est la solution qui est apparue la plus simple mais la plus complète pour le tarif indiqué. Review Source MB Maxime B. Ceo Mental Health Care Used the software for: 2+ years ### "Cet outil a fait décoller ma boîte." October 13, 2023 5.0 Le service client est extrêmement réactif ce qui rend l’outil très appréciable. Pros L’aspect le plus important pour nous a été la gestion simultanée des calendriers de l’ensemble de nos psychologues ainsi que la connexion en API. Cons Le seul point noir a Simplybook reste le faite qu’il n’est pas possible de connecter le paiement a Stripe connect qui permet de spliter un paiement en deux. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Pour le prix qui est imbattable et le service client qui est beaucoup plus rapide. Review Source JB Abraham R. Marketing Specialist Marketing and Advertising Used the software for: 6-12 months ### "SimplyBook.me Review" March 20, 2023 5.0 I've had a good overall experience with SimplyBook.me. The software has many features that can assist me manage the business of my clients and simple to use. It has made it possible for me to interact with my clients, organize the funds, and streamline the booking process. The customer services staff is also very good and always willing to assist or answers our questions. Pros I appreciated how simple it was to use and set up SimplyBook.me. The functions were simple to use, and the user interface was quite intuitive. The system's high degree of customization, which allowed me to alter the booking page to suit the needs of clients as a business, was another feature I enjoyed. I really loved how easy it was to set up the system and begin going with it. Cons The price plans of SimplyBook.me are extremely expensive when compared to those of some other appointment scheduling software, which is their major drawback. Also, there is no option for a free trial, which can make it challenging to determine whether it will meet your demands. Review Source VR Verified Reviewer Instructor - Writers Program Higher Education Used the software for: 2+ years ### "Reliable system for trouble-free bookings" December 12, 2017 5.0 SimplyBook.me allows me to manage my client appointments with ease. I keep regular 'visiting hours' open for clients, and as long as they book 24 hours in advance, I can plan my day around the times booked. Pros I love the fact I get a custom URL to send my clients to. The tight integration with Google calendar is a huge time saver. The reviews tool is awesome because they encourage reviews after a meeting and give me a dedicated page for reviews SimplyBook.me also maintains an exportable database of client contact info (which has been a lifesaver on more than one occasion). Cons The software has so many features, it can be a little daunting to find what you need in the admin panel. For the most part, I've figured it out. I look forward seeing new themes made available. I would love to see integration with a reliable and cost-effective (or free) web conferencing tool or screen sharing client support tool. Review Source Response from SimplyBook.me December 15, 2017 Hi there and thanks for taking the time to give us your feedback, we truly appreciate it! I just wanted to say that you can use Gruveo for your video meetings or to share screens. It works like that we create a random link for each appointment so that clients can only contact you after booking an appointment. You can also create an account with Gruveo and then you can send a fixed link where clients can "meet" you. If you have any questions, just contact our Live Chat and they can help you all the way Thanks again and have a great weekend! Senne T. Entrepreneur Marketing and Advertising Used the software for: 6-12 months ### "Good service" February 12, 2021 4.0 My overall experience with SimplyBook is pretty positive. I had some issues with caching, which I thought was on my end, but turned out to be on their end. They fixed this ASAP and afterwards that issue was gone. Live chat support is very important to me, and theirs is really good. I would definitely recommend SimplyBook in certain cases, it's just not really the right solution for me. But that's very personal. Pros SimplyBook is very easy to install on a WordPress website, using an iFrame. It's very easy to change the booking widget so it matches the style of the website. Support is very friendly, quick and helpful. There's a free version that has enough features in some cases. Cons It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website. I have to set a reminder to do this manually. I get why they do this, but it's definitely not very user friendly and they should at least make it easier to renew. Because the integration is with iFrame, this causes issues (which I did have multiple times) and it's slower than something that's built-in. These issues ultimately mean that I will personally not be using SimplyBook for my agency in the future. However, it's definitely a good software and for some people it will be the right solution. Review Source Response from SimplyBook.me February 25, 2021 Dear Senne, Thank you so much for taking the time to leave us your feedback, we truly appreciate it! We automatically delete free accounts after a few months if they have not been reviews. We have so many company signups every single month and we prefer to remove them if then they are not staying active. However paying accounts are never deleted. All the best The SimplyBook.me team FC Fabrice C. Gérant Alternative Medicine Used the software for: 6-12 months ### "Souplesse à tous les niveaux " December 7, 2022 5.0 Plus besoin d'être dérangé pendant mes séances. Mon planning est accessible 24/24 Pros \- réservation en ligne fiable- possibilité d'envoi automatique de mails après un rendez-vous effectué (rappel)- choix important d'options que l'on peut souscrire selon ses propres besoins- un tarif très concurrentiel Cons \- impossibilité d'un blocage flottant "fictif" pour simuler un emploi du temps chargé au lieu de l'actuel blocage possible uniquement à partir du premier horaire de la journée (j'aimerais que cette fonction bloque les horaires de façon aléatoire afin de permettre à mes clients de pouvoir réserver aussi les horaires du soir) Review Source Response from SimplyBook.me December 13, 2022 Bonjour Fabrice et merci beaucoup d'avoir pris le temps de nous laisser votre avis, nous l'apprécions vraiment. Nous avons une fonctionnalité appelée "Me donner l'air occupé". Cette fonctionnalité donnera l'impression que les créneaux horaires sont occupés lorsque les clients visitent votre site tout en faisant des disponibilités afin qu'ils puissent trouver quelque chose à réserver. Vous pouvez décider du nombre de créneaux disponibles chaque jour. Vous pouvez demander à notre chat en direct à ce sujet si vous voulez en savoir plus et voir si cela correspond à vos besoins Vous pouvez également lire à ce sujet ici: https://news.simplybook.me/fr/make-me-look-busy-comment-lutiliser-et-pourquoi-cest-une-bonne-idee/ Bien cordialement Equipe de SimplyBook.me BG Bogdan G. Professional Photographer Photography Used the software for: 6-12 months ### "Best solution for Photographers!!!" October 18, 2022 5.0 simplebook impacts my business so much! It is so easy for my clients to book and pay so fast for my services. I earn a huge amount of time. Pros As a professional photographer, I have everything I need on simplebook to easily manage my business. Also, they offer a fast and cool live chat support! Cons A feature like an online photo gallery for proofing will help photographers to have everything in one place. Something similar to pixieset.com. Reason for choosing SimplyBook.me Because I have everything in one place. Review Source Response from SimplyBook.me November 7, 2022 Dear Bogdan, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team SS Salar S. Marketing and Design Sports Used the software for: I used a free trial ### "My opinion on Simplybook.me" July 11, 2024 5.0 Pros Oh Simplybook.me, I was always easily able to get to support whenever I had an issue with my website or with a booking issue. With the support, I have built a great system for bookings that my employees can easily manage. Cons Just sometimes the website has some designing limitations but that isn’t that big of an issue. Review Source Response from SimplyBook.me July 16, 2024 Thank you so much Salar for taking the time to leave us your great review, we appreciate it greatly! TS Terry S. Owner E-Learning Used the software for: 6-12 months ### "Super Customer Assistance" June 27, 2024 4.0 Positive and our clients have been able to schedule without difficulty. We like the appearance for the customers. Pros The level of assistance. Professional trainer Creative solutions Very helpful Cons The "slide" view calendar is hard to read Set up times for services with the slide bar is challenging Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing SimplyBook.me Price was important and also scheduling re-occurring groups Review Source Response from SimplyBook.me July 16, 2024 Thank you so much Terry for taking the time to leave us your review, we appreciate it greatly! We will look into the slide view with our product team, thanks for the feedback! Could you maybe please email me at rut@simplybook.me to describe it further or send me screenshot so that we can take a look? All the best The SimplyBook.me team RP Rick P. VP Experiential Marketing Marketing and Advertising Used the software for: Less than 6 months ### "Santa is coming to town!" November 21, 2022 5.0 Our overall objectives for this campaign was to allow consumers to complete a Pre-booking to meet Santa at our National retail locations. We needed a simple method to understand the flow/numbers of consumers that would be meeting with our Santa in 12 US markets covering multiple days in each. This allowed our team to know the quantities and flow of traffic per activation date. It also allowed our teams to easily find the pre-booked consumer within the platform, check them in and know who has yet to show so we could easily fill-in empty slots for Santa throughout the day. Super easy platform and we would utilize this in the future again. Pros The simplicity of the program from the set-up through the easy of booking with the consumers was the biggest plus about SimplyBook.me. My team felt this was very easy to log into our market platform to review the consumers that booked with Santa to quickly check them in/out and see who has yet to show up for their bookings. Very simple program and I highly recommend it for any booking platform needs. Cons There were no features within the portal that we did not like. I highly recommend the use of this platform to anyone seeking a booking system. Reason for choosing SimplyBook.me The simplicity of the program and price point. Review Source mS melanie S. Owner and Principal Designer Design Used the software for: 6-12 months ### "A Learning Curve but WORTH it!" July 16, 2024 5.0 Pros I love all the available functions and that you can select which ones work best for your business. Cons It's a little tricky to navigate the back end so if you aren't in there regularly it can feel like learning it all over again. Review Source Response from SimplyBook.me August 30, 2024 Great to hear that you’re enjoying the functions and customization options! We understand that the learning curve can be challenging, but we’re glad you find the platform worth the effort. If you need any assistance navigating the back end, our support team is always here to help. AM Austin M. Investigator Entertainment Used the software for: 6-12 months ### "SimplyBook.me" May 16, 2023 5.0 Again I do think it's a simple way to do your booking. I see it being best for low traffic businesses. Pros It's affordable and it's not hard to set up. Open your account then list your services and availability dates and you're ready to go. The admin app is a quick way to manage everything and there's also the client app that does the same thing on their end.Notifications can come in through email or SMS. I like that because I've missed important things coming in through email. On my phone after there are 3 or 4 they don't display individually anymore. On the other hand I always check SMS and they don't group together. Integrate with Facebook, Google, Stripe, PayPal, etc.I would say it's a simple way to do your booking. Cons It is affordable unless you're wanting the add on packages. Honestly they do get expensive. If you can operate without them it's no big deal though. Review Source Response from SimplyBook.me May 19, 2023 Dear Austin, thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team DB Daniele B. Captain Maritime Used the software for: 1-2 years ### "My booking system" May 20, 2022 5.0 I use Simplybook since a year and really wanted to go ahead with them, today sorted out some issues, i donfirmed for a year Pros The app for me is what makes a difference in terms of accessibility as owner of a charter company with different boats. Cons A bit difficult to handle widgets on my website and some translation, a mid-long job which needed to be done anyway. THe Customer Service team helped me out. Alternatives considered [Regiondo](https://www.capterra.com/p/148394/Regiondo-Pro/) Reason for choosing SimplyBook.me Because the app makes my life easier, despite Regiondo's team has been available for a videocall instead of a chat. Simplybook customer service anyway sorted out the issues i had. Review Source Response from SimplyBook.me May 24, 2022 Thank you so much Daniele for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team Hervé E. Sophrologue, Praticien en hypnose et sexothérapie Health, Wellness and Fitness Used the software for: 2+ years ### "Un très bel outil" December 7, 2022 5.0 Il ya in investissement en temps au départ, ensuite tout est très simple et fluide. Pros J'apprécie l'intégration de l'interface de réservation dans mon site internet.Le prix est très raisonnable comparé aux concurrents Cons Il n'y a pas beaucoup d'aide en français. L'interface côté client incite à payer en ligne alors que ce n'est pas utile Alternatives considered [Doctolib](https://www.capterra.com/p/184480/Doctolib/) Reason for choosing SimplyBook.me Le prix Switched from [Prise de RDV](https://www.capterra.com/p/253476/ClicRDV/) Le prix de simplybook est moins cher Review Source NM Nathalie M. Le plus simple des carnets de rdv 😁 Health, Wellness and Fitness Used the software for: 6-12 months ### "Le plus simple des carnets de rdv " January 24, 2023 5.0 J'adore que les clients prennent leurs rdv tout seuls ça me permet d'être beaucoup moins dérangée par le téléphone Pros C'est vraiment le plus simple des carnets de rdv j'adore pouvoir rajouter des fonctions au fur et à mesure de l'évolution de mon entreprise et de mon budget Cons Il faut tout de même avoir du temps pour créer le logiciel personnalisé à son entreprise Alternatives considered [Planity](https://www.capterra.com/p/248774/Planity/) Reason for choosing SimplyBook.me Planity est beaucoup trop cher pour une petite entreprise comme la mienne Review Source ED Esther D. Business Owner Cosmetics Used the software for: Less than 6 months ### "Love this system" October 5, 2021 5.0 Overall experience has been great. I did have some issues with setting some features up but their customer service was amazing and someone is always there to assist whenever you have questions or concerns. 5 stars!!!! Pros I love how you can basically create your own website for your booking system and customize it to suit your brand. I love the added custom features. The fact that you can choose what to enable and what to disable based on your business’s needs is amazing! And the annual price for the Basic plan so great! Definitely most cost effective than other scheduling systems I’ve used in the past. Cons I feel like they should include more than just 3 custom features on the basic plan. “Accepting payments” & “Accepting deposits” are 2 main features that most businesses require, & without a doubt should be included for free. It’s kind of a no brainer. Or both of these features should be 2 in 1 because they go hand in hand. Having to enable both of them then leaves you with only 1 more custom feature to select. Other than this, everything else is great! Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Simply Book Me is more customizable and the monthly rate for the basic annual plan will save me about half of what I was paying with Acuity annually!! Review Source Response from SimplyBook.me October 11, 2021 Dear Esther, Thank you so much for taking the time to leave us your amazing feedback, we appreciate it greatly! All the best The SimplyBook.me team DS Diogo S. Coordinator E-Learning Used the software for: 2+ years ### "SimplyBook has been the best solution for my business" September 18, 2023 4.0 I am using SimplyBook to do all the scheduling of my online English teaching business. Pros Pros: What did you like most about SimplyBook.me?I like that fact that I was able to adapt my business to use the SimplyBook solutions. Cons Cons: What did you like least about SimplyBook.me?In order to use many features of SimplyBook you will need to buy the more expansive plan, and the price is above the market average. Reason for choosing SimplyBook.me Features. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) SimplyBook offered me a more complete solution. Review Source Response from SimplyBook.me September 25, 2023 Hi Diogo and thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! Good luck with your business going forward - we look forward to working with you! All the best The SimplyBook.me team! SM Sarah M. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Ease of use" November 17, 2023 5.0 Positive so far but I have also experienced some issues with integrating payment processors. Pros Simple to set up and use, friendly customer service. Cons Difficulty in adding certain payment options and integrating Pay Pal etc. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing SimplyBook.me Cheaper price compared to other products and services. Review Source Response from SimplyBook.me May 17, 2024 Thank you for your feedback! We're glad to hear that you find SimplyBook.me simple to set up and use, with friendly customer service. We'll take your comments about payment options into consideration for future improvements. We're honored that you chose us for our affordability compared to other options. If you have any further questions or suggestions, please feel free to reach out. We're here to help! EL Eric L. Director Hospital & Health Care Used the software for: Less than 6 months ### "Very simple and flexible" December 7, 2023 5.0 I decided not to implement the app even if almost every need I have is answer with the tool, and more. The 2 reasons are described at the Cons answered above (importation too limited and password/account required to take an appointment). Pros All the options, HIPAA compliance, forms during appointment creation, membership management... Cons importation of clients very limited... cannot import with a complex excel sheet that should contain possibilty to add type of memberships, date of beginning of membership, date end membership, tags... Also, you should provide a mean to log to the scheduling part only with email and name... I undertand that to see all your appointments, a password would be required, but the app we use right now does not require a password or an account to "just take an appointment". Having to create an account limits the usage of the tool for almost 25% of our clients (old person or juste no time to "open an account"). Reason for choosing SimplyBook.me finally kept Go Rendez-vous but the reasons I was going to switch to SimplyBook is all the features, the ease of use and implementation... Review Source Response from SimplyBook.me May 17, 2024 Thank you for sharing your experience with SimplyBook.me, and we appreciate your detailed feedback. We're continuously working to improve our platform and make it more accessible for all users. We're sorry to hear that you've decided not to implement SimplyBook.me at this time, but we hope you'll keep us in mind for any future needs. Similar Products Featured ## Related categories [Massage Therapy](https://www.capterra.com/massage-therapy-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.