# Page 5 | SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140086/Simplybook-me/reviews --- SimplyBook.me 4.6 (1283) [View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of SimplyBook.me ## Showing most helpful reviews Showing 101-125 of 1283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TC Taylor C. Owner Cosmetics Used the software for: Less than 6 months ### "Business review " July 24, 2024 5.0 Pros Ease of use, simplicity, good for small businesses or those just getting started with scheduling clients Cons Have to pay additional costs for every additional feature you want to add Review Source Response from SimplyBook.me August 16, 2024 Thank you for your review! We’re glad to hear that you find SimplyBook.me easy to use and well-suited for small businesses or those just starting out. We understand that additional costs for extra features can be a concern. We’re constantly working to improve our platform and offer more value. If you need assistance with features, please don’t hesitate to contact our support team. We’re here to help you get the most out of SimplyBook.me. TD Ty D. Podcast Host Media Production Used the software for: 6-12 months ### "Simple and Sweet" July 16, 2024 5.0 Pros Very easy to use (once you get a hang of it) and client facing time zones so there is no confusion with scheduling time. Cons I would like to be able to block out time without marking the business as closed for that particular day. Would also like the calendar sync to pick up items place directly in my Google calendar and block out time in SimplyBook.me. Switched from [Kabood](https://www.capterra.com/p/10002853/Kabood/) The price was better as well as the sync with Google calendar was easy. Review Source Response from SimplyBook.me August 30, 2024 Thank you for your feedback! We’re glad to hear you find SimplyBook.me easy to use and appreciate the time zone features. We understand your need for improved time-blocking options and better calendar sync. Your input is valuable, and we’ll take it into account as we work on future updates. JD Joe D. Owner Accounting Used the software for: 6-12 months ### "Diamond Financial" July 16, 2024 5.0 the inability to use custom features client rescheduling with approve booking. this is the only platform that does not have this function, all others do! Pros cost, it is more affordable than other priducts and the live tech support is the best! Cons inability to combinethe inability to use custom features client rescheduling with approve booking. this is the only platform that does not have this function, all others do! Switched from [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/) cost, even though they did allow client rescheduling with approve booking. Review Source MS Madison S. Associate Director of Residence Life Higher Education Used the software for: 1-2 years ### "Review of SimplyBook" July 16, 2024 5.0 Pros Its easy for people to reserve spots and have options for multiple spaces Cons As an administrator its difficult to book on behalf of other people, and looking at the calendar is confusing Review Source Response from SimplyBook.me August 30, 2024 Thank you for your feedback! We’re glad to hear that booking is straightforward for your users and that you appreciate the multiple space options. We understand that managing bookings and navigating the calendar can be challenging, and we’ll pass your comments along to our team to explore ways to improve these features. If you need any help or have more suggestions, feel free to reach out! LT Lea T. Owner Sports Used the software for: Less than 6 months ### "Great product, great price" July 16, 2024 5.0 Pros Easy to navigate website for starting out, booking service is easy to use and the customers seem to like it so far. Cons It took some time to get used to where to find various things, and I still fumble thru, but all in all it’s very user friendly. Review Source Matheus B. Adm. De vendas Automotive Used the software for: 1-2 years ### "SimplyBook. Me execlente ferramenta de gestão de calendário" July 28, 2023 4.0 Experiência muito agregadora e positiva. Pros É extremamente intuitivo e fácil de personalizar, o que torna o agendamento mais eficaz. Além disso, fiquei satisfeito com a opção de sincronizar com os calendários, o que me permite acompanhar minha agenda de compromissos diariamente de maneira bem organizada. Cons O único ponto de melhoria que gostaria de apontar é a interface do usuario, poderia ser um pouco mais intuitiva. Review Source Response from SimplyBook.me August 2, 2023 Thank you so much Matheus for leaving your positive comment, we truly appreciate it! All the best The SimplyBook.me team KM Kevin M. Owner Alternative Medicine Used the software for: 2+ years ### "Simple fast responsive and easy" July 16, 2024 4.0 Good, simple to use, inexpensive. Reminders are key Pros Ease of use and integration with website Cons Multiple entries by same client. Search function for client records Review Source HL Hakeem L. Driver Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Can’t Complain" July 17, 2024 5.0 Pros Easy to use and navigate. Offers a lot of different products Cons The pricing is a bit much. Wish there was a way to save a little money Review Source Response from SimplyBook.me August 16, 2024 Thank you for sharing your thoughts! We’re glad to hear that you find SimplyBook.me easy to use and appreciate the variety of features we offer. We understand that pricing is an important factor, and we’re always looking for ways to provide value. If you have any specific concerns or suggestions on how we might improve, please let us know. We’re here to help and appreciate your feedback! Thank you for being a part of the SimplyBook.me community! MW Meghan W. Owner and Photographer Photography Used the software for: 2+ years ### "Great for Customization" July 16, 2024 5.0 Very happy with the site overall! I like being able to build my schedule the way I want it to be. Setting specific days and times without having to have a repeating schedule has been huge. Customer interface is clean and easy to use. Pros You really get to personalize your booking experience for your clients. Other websites are less flexible in designing things the way you want them to be. Cons Some features were hard to navigate when I first signed up, but it has been a couple years and ease of use has improved greatly. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Reason for choosing SimplyBook.me Price and ability to customize were the main factors Review Source MJ Miranda J. Owner Consumer Services Used the software for: Less than 6 months ### "Review from Dog Groomer" July 17, 2024 5.0 Pros Clients can go on my calendar and see when I have availability. They can book an appointment without having my contact me directly. Cons Sometimes I need to book appointments on days and times that I wouldn’t usually. It doesn’t allow me to do that so I still have to use my phone calendar. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your review! We’re glad to hear that SimplyBook.me is helping streamline your appointment scheduling and making it easier for your clients to book appointments directly. We’re always looking to improve and your feedback is valuable in helping us enhance our platform. VR Verified Reviewer Search Engine Evaluator Telecommunications Used the software for: Less than 6 months ### ""SimplyBook.me - A Convenient and Efficient Booking Solution for Everyone"" March 1, 2023 4.0 SimplyBook.me is a great service that makes it easy to manage appointments, bookings, and customer data. The user interface is intuitive and user-friendly, and the features are comprehensive and easy to use. The customer support team is knowledgeable and helpful, and they are always quick to reply to inquiries. I've been very pleased with the overall experience I've had with SimplyBook.me, and would highly recommend it to anyone looking for an online booking system. Pros I like that Simplybook.me is easy to use and offers a lot of features that make managing bookings and appointments easier. It also has great customer service, which makes it a great choice for businesses. Additionally, it integrates with many popular payment gateways, making it even easier to manage payments. Finally, the pricing is very reasonable, making it an affordable choice for businesses of all sizes. Cons The least liked aspect of SimplyBook.me is that its user interface is not as intuitive as some other software options. Additionally, some of the features are not as customizable as with other software options, so it may be difficult to tailor the software to meet the specific needs of your business. Review Source CC Cathy C. Owner, Management Consultant Management Consulting Used the software for: 6-12 months ### "Great app! " July 16, 2024 5.0 Overall, very good. It’s been super helpful to me. Pros It’s a pretty simple way to allow folks to schedule time with me without me having to continually log into Outlook/Teams. Once someone books, you get an automatic text and email alert. Cons Making adjustment to company hours is not intuitive. Review Source MW Mark W. Owner Photography Used the software for: 1-2 years ### "Better than the other scheduling products on the market" July 16, 2024 5.0 Pros The price and flexibility of the program are wonderful. It's a great value for me. Cons the set up was difficult and the learning curve was steep. However that is because the program has so many options and features I don't use. Switched from [Bookedin](https://www.capterra.com/p/224018/BookedIN/) Price and flexiblity of Simplybookme is better than bookedin Review Source ML Monica L. Director of Operations Real Estate Used the software for: Less than 6 months ### "Simple Solution" July 16, 2024 5.0 This solved a problem we'd had for a year, so we're very grateful for how easy it was to implement and for how easy it is for our agents to use. Pros We were looking for a way to manage conference rooms for our agents and this was the simplest solution to implement and use. We've had zero issues since we started using SimplyBook.me. Agents just scan the bar code we've printed on each door and they can book their 2 hour time slot, and we don't have to police them anymore. Cons I don't recall disliking any of the steps in the process to set this up. or it's use. Review Source Response from SimplyBook.me August 30, 2024 It's fantastic to hear that SimplyBook.me has been a simple and effective solution for managing your conference rooms! We're thrilled that it has solved a long-standing issue and made the booking process seamless for your agents. If you ever need any further assistance or have additional features you'd like to explore, just let us know! SM Sydney M. Managet Recreational Facilities and Services Used the software for: Less than 6 months ### "Great Tool For Small Business " July 16, 2024 5.0 Pros I love the ease of appointment scheduling and payment. Cons Not intuitive to change certain features. Review Source Response from SimplyBook.me August 30, 2024 Thank you for sharing your experience! We’re pleased to hear that you find online scheduling and the ease of use beneficial. If you need any further assistance, our support team is always here to help. KD Krystalynn D. Director Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Love love love" July 16, 2024 5.0 Simply book was the only service I could find that was affordable and had all of the customizable features I needed Pros It's easy to use and has all of the features I need for an intricate business Cons I really don't have any cons for this service Review Source AB Angelica B. University intern Pharmaceuticals Used the software for: I used a free trial ### "Optimize Your Booking Workflow: Exploring the Features of SimplyBook.me" June 21, 2023 5.0 I had the chance to see how healthcare professionals used the SimplyBook.me program while I was interning in the pharmaceutical research and development division. The management of patient appointments, which enabled effective scheduling and decreased administrative costs, was greatly aided by SimplyBook.me. Both employees and patients found it simple to operate the software's user-friendly online appointment booking system. The adaptable booking forms from SimplyBook.me allowed for different appointment types and particular needs. Automated appointment-reminder systems and alerts improved patient compliance with planned consultations and improved medical care overall by reducing missed appointments. The software's reporting features also provide insightful data on appointment utilization, enabling data-driven resource allocation and decision-making. Pros For companies and service providers, SimplyBook.me has a number of benefits. Customers may quickly book appointments online thanks to the software's user-friendly design and straightforward booking system. It provides fully configurable booking forms, automated reminders, and notifications, which lower no-show rates and boost client engagement. Businesses can maximize their resources thanks to SimplyBook.me's robust calendar management tool, which guarantees effective scheduling. Online transactions can be made securely and conveniently thanks to the software's support for interfaces with well-known payment gateways. SimplyBook.me additionally offers thorough reporting and analytics, including information on appointment trends, revenue production, and customer preferences. SimplyBook.me improves consumer satisfaction, business processes, and booking efficiency overall. Cons Even though SimplyBook.me has several advantages, there are a few things to take into account. To fully leverage the software's customization options for particular business needs, some technical know-how or assistance may be needed. The amount of time and work required to set up the program will depend on how complex the scheduling requirements are. Although the program integrates with payment gateways, there can be additional costs depending on the amount of transactions or the payment processor. It's also crucial to keep in mind that some sophisticated capabilities, such as advanced reporting or extensive customization choices, might only be accessible through more expensive pricing tiers. However, the overall value and usefulness that SimplyBook.me offers outweighs these restrictions. Review Source Response from SimplyBook.me August 3, 2023 Hi Angelica, Thank you so much for taking the time to leave us such insightful and positive feedback - we truly appreciate it ! All the best The SImplyBook.me team Melissa W. Human Resources Generalist Hospital & Health Care Used the software for: 1-2 years ### "SimplyBook.me automates the booking process in a simple way" August 14, 2023 4.0 I enjoy that Simplybook is both a booking platform and a straightforward website. I was too busy getting my firm off the ground to devote time and resources to creating a comprehensive website, yet Simplybook fulfilled the same functions for me. Pros In terms of value for money, SimplyBook.me is hard to beat. Extremely potent, offering a plethora of functionality and configuration options across a range of price points. The simplicity of the design and the ease of setting up the payment gateway are the two outstanding features. Cons Features beyond booking can be added to make this a comprehensive digital marketing platform for your business. Streamlining the platform's user interface might make it more convenient for users. Increasing its scope will allow you to reach a larger audience. Switched from [YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)[Doodle](https://www.capterra.com/p/142620/Doodle/) For my online booking system, I had to program in automatic alerts, payment verification, and slot approval for the teachers. Using Simplybook.me was a breeze. Review Source Response from SimplyBook.me September 25, 2023 Dear Melissa Thank you so much for taking the time to leave us your positive feedback, we truly appreciate it !! Good luck with your business going forward - we look forward to working with you! All the best The SimplyBook.me team Perry R. Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Organization" July 16, 2024 5.0 Pros It’s very easy to use. This has saved me so much time! Less texting! Cons I don’t think I’ve experienced any issues with this app. Review Source AC Anthony C. University Intern Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Boost Your Productivity with SimplyBook.me" May 1, 2023 4.0 I had the chance to work with SimplyBook.me on a project for a nearby gym studio while working as an intern in the university's IT department. The software has a variety of features that I found to be user-friendly and intuitive, allowing the studio to expedite their scheduling procedure and enhance the client experience. Pros SimplyBook.me is an all-in-one scheduling and booking software that offers a wide range of features and customization options. Its user-friendly interface makes it easy to set up and manage appointments, classes, and events, and it allows businesses to accept online payments, send automated notifications, and manage staff schedules. SimplyBook.me also offers a mobile app for both iOS and Android devices, which allows users to manage their bookings on the go. The software's pricing is competitive, with a range of plans to fit the needs of businesses of all sizes. Cons While SimplyBook.me is a powerful tool, some users have reported difficulty with customization options and occasional glitches with the software's features. The software's customer support is responsive but may not always provide immediate solutions to issues that arise. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/)[Setmore](https://www.capterra.com/p/122035/SetMore/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) SimplyBook.me stands out among its competitors for its comprehensive range of features and customization options, competitive pricing, and user-friendly interface. Its mobile app and integration with multiple payment gateways also make it an attractive option for businesses on the go. Additionally, SimplyBook.me offers a free plan, making it an accessible option for small businesses or those just starting out. Review Source Response from SimplyBook.me May 19, 2023 Dear Anthony Thank you so much for taking the time to leave us your positive and detailed feedback, we truly appreciate it! All the best The SimplyBook.me team AM Alison M. Nanny Housekeeper Child Day Care Services Used the software for: 6-12 months ### "Simply Book Me" July 16, 2024 4.0 Pros Keeping my appointments organized. Keeping my clients organized. Cons Clients having to book hour by hour, app is not user friendly. Review Source Paula P. Vice President, Director of Marketing Professional Training & Coaching Used the software for: Less than 6 months ### "Very happy we found SimplyBook.me" October 27, 2021 5.0 Pros What's nice about SimplyBook.me is that you can customize which features you want. Cons There are nothing I 'dislike' about SimplyBook.me. I would make a couple of improvements, though: 1. We are glad there are both session confirmation and reminders, but we would really like it if we could schedule a reminder around 1000 days from the date of training. This might sound like a long time, but the certifications we offer are good for 3 years and 1000 days would still give them a couple of months to schedule their recertification training. 2. It would be nice if the 'unlimited' tier of add-ons wasn't so much more than the tier that gives you 8 add-ons. At most, I would like one or two more, but it's not worth such a huge jump in price. 3. We really like the idea that email can come from our business email address, but at the moment, it's just not working for us because the SMTP settings just aren't being accepted. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing SimplyBook.me SimplyBook.me has the ability to easily schedule multiple training sessions running concurrently. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/)[Ubindi](https://www.capterra.com/p/207076/Ubindi/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) SimplyBook.me has the most features we need. Review Source Response from SimplyBook.me October 28, 2021 Dear Paula, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! Regarding your request to add this to your system that you can send a reminder 1000 days after training, within the come-back-soon feature then we could probably add this to your system. Please pm me and send me your booking website. All the best The SimplyBook.me team VR Verified Reviewer CEO E-Learning Used the software for: Less than 6 months ### "The BEST booking system out there. Please keep updating & improving this epic/pioneering software. " October 10, 2022 5.0 App = incredibly good. iFrame embeds a bit sketchy looking! Wish there was a way for employees to simply update/add to their schedules directly within our website or an app (not simply a homepage shortcut to a website that poses as an app). Pros Incredible tool. So many features. Build epic booking systems. Cons It seems to be something that they do not actively work on, which seems crazy to me. Customer support (\[SENSITIVE CONTENT\]!) is dire. She sits on her little throne of customer support power/possession and then acts as a mindless, droning, and passive-aggressive gatekeeper for SimplyBook. It makes working with the company a chore, and I would seriously not want to pay money every month with her as our Account Manager. She makes the process of this (incredible!) application, seem hopeless, limited, and dire. You need your first point of contact to laude the company, and care about it deeply! To inspire its customers, and to show them how much of an incredible booking system can be built with SimplyBook. Alternatives considered [Setmore](https://www.capterra.com/p/122035/SetMore/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Booknetic](https://www.capterra.com/p/230353/Booknetic/)[Bookly](https://www.capterra.com/p/180137/Bookly/)[Amelia](https://www.capterra.com/p/200413/Amelia/) Reason for choosing SimplyBook.me Fantastic UI and endless potential with all of the addons. The perfect options for entrepreneurs and business owners looking to "build" a booking system for their business, that suits them and their specific business model. They are endless ways to build a business model that works using their system. PLEASE keep updating, and marketing your product. It is amazing, and far far better than Calendly/Setmore/Acuity and all the big boys, who have absolutely no potential, and incredibly limited coding for serious businesses and booking systems. SimplyBook has it all worked out when it comes to Team Members Scheduling (although this could be better with a simple frontend panel), Classes, Recurring Meetings, Timeslot booking simplicity, Coupons, etc.! Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/)[Setmore](https://www.capterra.com/p/122035/SetMore/)[Amelia](https://www.capterra.com/p/200413/Amelia/) SimplyBook has so much more genuinely deep and powerful potential. Incredibly well-coded. User friendly for the service providers (as well as the customers). A truly epic and well-thought-out product, held back by shoddy customer service and a lack of passion at the front gate. Review Source SJ Stacy J. Program Director Legal Services Used the software for: 1-2 years ### "A game-changer!" November 16, 2022 5.0 When COVID-19 hit, my legal services nonprofit had to figure out a way to pivot from walk-in, in-person weekly consultations with new potential clients, to a completely virtual model of service. When we eventually began using SimplyBook, multiple staff called it a "game-changer" - it took so much time and stress out of scheduling consultation appointments and accepting payments in advance! It is pretty user-friendly, and tech support has always been incredibly helpful when we've contacted them via live chat. We also love how customizable the system is. Overall we've had a great experience for the past 1.5 years! Pros I love how customizable SimplyBook is - it took me a long time to get everything set up the way we wanted it at the beginning, but that was just because of how many different features I was able to customize to our exacts specifications. We also like the payments feature so that we can require clients to prepay for their appointments. Cons I wish there was a way to create certain types of appointments that are only available to certain people (for example, people with a certain password); I have suggested this feature to SimplyBook in the past and hope they develop it soon! We want to be able to, for example, only allow clients who have been prescreened to register for certain events, but we don't see a way to do that in the current system and so end up using a different (much less user-friendly) software program for those events instead of SimplyBook. I also wish we could see which clients have used which coupon codes in a single report. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing SimplyBook.me Integration with Authorize.net payment processor (preferred by our Finance department) Review Source Response from SimplyBook.me November 17, 2022 Dear Stacy, thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! Have you tried as a workaround to setup hidden categories, have your services appear there too and then you can prepare separate links for clients that you have already approved of. You can also contact our Live Chat if you want to know more about that. All the best The SimplyBook.me team DS Donna S. Owner/Lead Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Wish the app developers would listen to feedback. " November 18, 2022 2.0 I feel like Simply Book Me developers are severely uninterested in making their product greater and I would not recommend it until they begin to respond to my many years's requests for improvement. Pros I love the look of Simply Book Me. While it's annoying to have to pick and choose from Custom Features and in many cases forego functionality for looks, I like the look. Cons I have contacted SimplyBook.Me a million times in my many years as a user with feedback for improvement. Most of the improvement required has to do with the app. Also, when I set my account up a billion years ago, I set it up with 5 minute increments but as my business has changed, that has changed. I now need 15 minute increments for scheduling but the developers are either incapable of conceiving a different possibility else they are under trained or under funded. As a long time user, I feel they ought to listen to my needs and FIGURE IT OUT. Reason for choosing SimplyBook.me The look Review Source Similar Products Featured ## Related categories [Massage Therapy](https://www.capterra.com/massage-therapy-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.