# Page 3 | SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140086/Simplybook-me/reviews --- SimplyBook.me 4.6 (1283) [View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of SimplyBook.me ## Showing most helpful reviews Showing 51-75 of 1283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KO Kaylin O. Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "A SIMPLE Solution!" July 17, 2024 5.0 I've been really happy with Simplybook.me. It's a simple booking platform and what I was looking for. It also has most of the features I wanted. Pros Love how easy to use it is for me and my clients. It has automated my business so I can focus on teaching classes. Also compared to US-based companies it is sooo affordable and I love all of the custom features that are included especially the progressive web app (mobile app) Cons One feature I still need for my business is a waiting list per class right now it only has waiting list per day. Took a while to set up, but very helpful user guides / customer service when I did get stuck. Alternatives considered [Arketa](https://www.capterra.com/p/212718/Arketa/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing SimplyBook.me SimplyBook.me has a much better price for the features I wanted most. Also the other ones have higher per transaction fees whereas Simplybook is just the monthly and not a per transaction fee. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your review! We're delighted to hear that SimplyBook.me has been a simple and effective solution for you and your clients. It’s great to know that the affordability and customizable features have met your needs. We appreciate your feedback on the waiting list feature—your suggestion is valuable, and we’ll consider it for future updates. If you need any more assistance or have additional feedback, don’t hesitate to reach out. Thank you for choosing SimplyBook.me! GR Genevieve R. General Manager Wine and Spirits Used the software for: 6-12 months ### "Adaptable for multiple uses" July 18, 2024 4.0 I did a lot of research before choosing SimplyBook and I haven't found very many services that offer this much customization. Of course I'm greedy and want more through. I'm grateful this is available and would recommend it. Pros I like that I can use it as a reservation software for my unique business needs as a brewery. I like that you can build your own package with the features. I wish other companies did that more often. Cons I wish that there was more features tailored to reservations and private events. I also wish that the items we sell through the payment system could be labeled with categories that transfer to our POS system. There's a bit of a learning curve if you're using the software but it's worth the effort. Reason for choosing SimplyBook.me They are all super expensive and don't have enough flexibility for my business needs. I tried really hard to make them work and it was a waste of time. Simplybook could easily move in on this market and would do really well with brewery taprooms especially. We're stuck because we aren't a restaurant but people want to make reservations and book events. We also often need to schedule food trucks and there isn't a booking software for that available. Two markets in need of a software that suits them. Review Source Response from SimplyBook.me August 16, 2024 Thank you for sharing your detailed feedback! We’re thrilled that SimplyBook.me’s adaptability and customizable features have met your unique needs for your brewery. We appreciate your insights on areas for improvement. Your suggestions are valuable and will help us enhance our platform further. If you have any more ideas or need assistance, please feel free to reach out. We’re here to support your business and are committed to evolving our service to better fit diverse needs. Thank you for recommending us! JM Jai M. Massage Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Best Quality for the Price" July 26, 2024 4.0 I've been with SimplyBook for about a year and a half now, and unless a cheaper option with similar features and quality were to come along, I don't see myself changing. That being said, I have no loyalty under capitalism, so when and if such a service comes along, I will take them under consideration. Pros I really love the customizable features and that I can select the ones I need most depending on my plan. Cons I don't like that I can't over-book myself as an administrator, I think some of the options that you have to pay extra to use or choose as a feature are a little pedantic and could be included in the overall price, such as add-ons for services. Alternatives considered [Fresha](https://www.capterra.com/p/142138/Shedul-com/)[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing SimplyBook.me It was the most affordable and offered the options that were most conducive to my needs. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Acuity was too expensive for me as a solo practitioner; when I left my business to go it alone, I didn't need all the features of Acuity so they weren't worth paying for. Review Source Response from SimplyBook.me August 16, 2024 Thank you for sharing your feedback! We’re pleased to hear you find our customisable features valuable and appreciate the affordability of our service. We understand your concerns about certain features - we’re always looking for ways to enhance our platform and your input helps us in this process. If you need further assistance, please feel free to reach out to our support team. We're here to help and ensure you have the best experience with SimplyBook.me. CM Cheryl M. Ceo Alternative Medicine Used the software for: 2+ years ### "Good basic booking tool" September 7, 2024 4.0 Pros It’s easy enough to use but it’s basically just booking Cons Wanted more functionality but it does bookings well Review Source Response from SimplyBook.me September 27, 2024 Thank you for your feedback! We're happy to hear that you find SimplyBook.me easy to use for your booking needs. While it’s a great tool for booking, we also have over 70 custom features that might enhance your experience even further. If there are specific functionalities you’re looking for or any suggestions you have, we’d love to hear them! Your input is really important to us as we strive to improve. SD Sylvester D. Owner Events Services Used the software for: Less than 6 months ### "Simply Worth the Effort" August 30, 2024 5.0 Simple to understand, clean, fresh interface. Great support documents. It is a very sophisticated system but made very easy to follow, understand and configure. Pros After several searches and trials, some great, some not so, once I stumbled upon Simplybook, that was it. All other trials were abandoned. I had found the holy grail. This was what I was looking for. It does it all, great features, beautiful layout and interface. Let's say I am simply overjoyed. Cons When VAT is added, it is a jump from the Standard to the premium account, but for the additional features, it's worth it. Review Source Response from SimplyBook.me September 6, 2024 We're thrilled to hear that SimplyBook.me has been a great fit for you and that you're enjoying the features and interface! If you have any further questions or need assistance with anything else, feel free to reach out. Thank you for your positive feedback and for choosing SimplyBook.me! AP Aziza P. Owner teacher Entertainment Used the software for: 2+ years ### "Great for handling schedules " July 17, 2024 5.0 Pretty good!!! Besides those little hiccups I love it. Pros I love that my clients can easily book their own times. Cons I don't like how sometimes it shows your schedule in reverse as some of my clients have paid for future invoices instead of the current one. Sometimes I have to go off the site and verify payment because it's not always showing accurately on my end on the program Reason for choosing SimplyBook.me My friend \[sensitive content hidden\] Recommended you. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your feedback! We're glad to hear you love how SimplyBook.me allows your clients to book their own appointments. We appreciate your input about the scheduling display and payment verification issues. We’re continuously working to improve the accuracy and functionality of our platform, and your comments help us in that effort. If you need assistance or have any further questions, please don’t hesitate to reach out to our support team. Thank you for choosing SimplyBook.me! MW Merrilee W. Vocal and Piano Coach Music Used the software for: 1-2 years ### "SimplyBook.me literally changed my life" July 17, 2024 5.0 Overall, I have had a great experience with SimplyBook.me! I would never go back to scheduling my clients myself. Pros I was spending so much time scheduling and re-scheduling my students. With SimplyBook.me, they do all of that at their leisure. It's more than worth the $30 monthly fee I pay. I've had great experiences with their online help chat and in person phone calls. Cons Sometimes it's difficult to find where things are on the website. When that happens, I have to call/chat with their support team. Sometimes the admin website doesn't feel as intuitive as it could. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your review! We're delighted to hear that SimplyBook.me has made scheduling easier for you and is worth the investment. We appreciate your feedback about the website’s navigation and admin interface. Our team is always working to improve and streamline the user experience, so your insights are invaluable. If you need any further assistance or have more suggestions, please feel free to reach out. We're here to support you and ensure your experience continues to be positive. AL Aleyna L. Owner Entertainment Used the software for: Less than 6 months ### "The only option for overlapping bookings" July 16, 2024 4.0 Overall I appreciate the customer support, and it's working for us, even if it's a bit clunky. Pros SimplyBook was the only system we could find that allowed us to overlap bookings by a specific time. Cons I don't like how complicated it is to make changes. This system was clearly designed for another industry, so we've had to make it work, and it isn't always intuitive as a user how to go about making specific changes. Reason for choosing SimplyBook.me As stated above, this was the only system that allowed us to have overlapping bookings. Review Source Response from SimplyBook.me August 30, 2024 Thank you for sharing your experience! We’re pleased to hear that SimplyBook.me meets your needs for overlapping bookings. We understand that making changes can sometimes be complex, and your feedback helps us improve. If you need further assistance or have any specific questions, our support team is here to help. LD Loren D. Director of Personal Image Consumer Services Used the software for: 2+ years ### "Very nice experience for what it is. " July 16, 2024 5.0 SimplyBook was slightly difficult to get set up and I really struggled with their customer service, but it has worked really well for what we needed. Very user friendly for clients. Pros The customization aspect of everything. Although setup can be confusing, once you get past that, being able to customize it is very beneficial. Cons Customer Service. We were in need of specific help regarding the email platform before we switched to google and they were not very helpful. Plus, it's only through chat unless you pay for help which as a loyal client, I believe should be complimentary when needed. I still feel like there are even great opportunities for a better end-user experience and have made some suggestions without further movement. Review Source Response from SimplyBook.me August 30, 2024 Thank you for sharing your experience. We’re pleased to hear that the customization features are meeting your needs and that the platform is user-friendly for your clients. We apologize for the challenges you faced with setup and customer service; your feedback is invaluable. We’re continuously working to improve our support and user experience, and we’ll take your suggestions into consideration. If you have any further needs or concerns, please feel free to reach out. TN Ted N. Partner Owner Arts and Crafts Used the software for: 2+ years ### "Best Bang for our Buck for 5 Years Straight" July 16, 2024 5.0 Love it. Use it. Daily/Hourly. Forever... Pros Ease of entire set-up, classes, days/times, restrictions Ability to change and edit system entries Online system support has been so very helpful whenever needed Cons No live body to speak to, everything is done via text or email only. It still works, just not as convenient for an old man like me... Reason for choosing SimplyBook.me Recommended by another pottery studio in Los Angeles, CA. Review Source Response from SimplyBook.me September 6, 2024 Thanks for the great review! We’re thrilled to hear that SimplyBook.me has been a valuable tool for your business over the years. We appreciate your feedback on the support options and will take it into consideration for future improvements. If you ever need further assistance or have any suggestions, don’t hesitate to reach out. AS Amy S. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Happy with SimplyBook.me - Would recommend! " July 17, 2024 5.0 Pros Very similar to more expensive scheduling software. I have used Mindbody & Mariana Tek in the past for scheduling, payroll & POS. Although I was satisfied with both the other companies, the subscription prices for the software was too high. Cons I would prefer to have a live representative to help with the set up and other questions that could arise. The Chat feature is helpful. However, talking on the phone or video call is preferred. I have since used You Tube for help with any questions I may have. Alternatives considered [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Reason for choosing SimplyBook.me I needed to be able to have multiple people sign up for a class. Google Calendar could only create events. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Price is the number one reason. Mindybody over charged me by $10,000. They thought I had multiple locations. I received my money back after 6 months. Review Source Response from SimplyBook.me August 16, 2024 hank you for your feedback! We're glad to hear that you’re satisfied with SimplyBook.me and find it comparable to more expensive options. We appreciate your suggestion about having live representatives for setup and support. To assist with setup and any questions, we do offer a comprehensive full setup help service. You can find more details here https://simplybook.me/en/full-setup-help. If you have any further questions or need assistance, please feel free to reach out. RK Rachael K. Dog and cat groomer Health, Wellness and Fitness Used the software for: 1-2 years ### "4 out of 5 stars" July 17, 2024 4.0 I give it a 4 out of 5 stars overall. Very good service but lacking key things. Pros I love the free website and online scheduling. Cons It glitches and needs to bre refreshed frequently. No option to put notes on a client. Only on appointment. I would like to put a pets name on file as well as their owner. Notes for the client would suffice. I haven't been able to figure out how to add text reminders. I wish there were more useful options for enabling more add ons for the 300. I upgraded to 300 just to allow one more add on. It paid for itself with that but I would like to add more and cannot justify paying more. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing SimplyBook.me Good value for a start up business. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your detailed review! We’re glad to hear you appreciate the free website and online scheduling features of SimplyBook.me. We appreciate your feedback on these points. We are continually working to enhance our platform and your input helps guide those improvements. If you need assistance with any specific features or have additional suggestions, please don't hesitate to reach out. We’re here to help and hope to continue providing you with great value as you grow your business. Thank you for choosing SimplyBook.me! MD Marcello D. Barbiere Arts and Crafts Used the software for: 2+ years ### "MOLTO SODDISFATTO" July 26, 2024 5.0 Ho scoperto SimplyBook il periodo di Look Down per COVID. Mi sono reso conto che nel riaprire era necessario adottare un sistema innovativo per le prenotazioni che sarebbero state obbligatorie quel periodo. Facendo una ricerca ho trovato questo sistema che mi ha colpito per la chiarezza e la comunicazione efficace del sito di prenotazione. Ho iniziato ad usare la versione gratuita perchè all'inizio era solo una piccola percentuale dei clienti che utilizzava il sistema. Lavorando sulla comunicazione ora un buon 30% dei clienti prenota online ed ho dovuto passare al piano a pagamento, ma sono molto soddisfatto perchè è una bella presentazione iniziale per il mio salone Pros Mi è piaciuto la grafica del sito di prenotazione, pulita, funzionale e con una comunicazione efficace. Cons Non ho dei punti negativi particolari. Per le mie esigenze sono soddisfatto Review Source Response from SimplyBook.me August 16, 2024 Thank you for sharing your positive experience! We’re thrilled to hear that you’re satisfied with our booking system. It’s great to know that SimplyBook.me has helped streamline your reservation process and that you've seen an increase in online bookings. If you need any further assistance or have any questions as you continue using the system, feel free to reach out. We're here to support you and help ensure your salon runs smoothly! LH Laure H. Sonographer Hospital & Health Care Used the software for: 2+ years ### "Decent platform decent prices " August 5, 2024 4.0 Pros Thatvthe business is showing improvements. Pricing is ressonable Cons I need more options to accept payments such as paypayl venomo etc. Things commonly used in the USA Alternatives considered [Namely](https://www.capterra.com/p/143606/Namely/) Reason for choosing SimplyBook.me Pricing is reasonable. Pretty simplet to set up. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your feedback! We're pleased to hear that you're pleased with the platform so far. For a comprehensive list of payment options available, including PayPal and other methods, please check out https://simplybook.me/en/booking-system-features/payments. If you have any more questions or need further assistance, our support team is here to help. KB Kristen B. Center Director Computer Games Used the software for: 1-2 years ### "SBM Feedback " July 16, 2024 3.0 Pros It send real time updates when customers schedule with us. Cons It is not easy to update times across all classes. There are too many areas that also have to be updated and it becomes frustrating to use and takes time to figure it out. Review Source HLS Heaven Leigh S. Licensed Cosmetologist Cosmetics Used the software for: 6-12 months ### "Very good booking site" July 16, 2024 5.0 My overall experience with this app has been wonderful! Nothing malfunctions, booking always goes well!! Pros I like how the pricing is! It’s definitely better than any other app I’ve used. Cons Only thing I don’t like is that you have to go thru another app to send text messages but the app will send emails. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing SimplyBook.me It was more appealing to me price wise and it had more options for the price I chose. I like the fact that this app has different pricing options. Switched from [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) It’s was to expensive at the time for me just starting out with my business. So I chose something cheaper Review Source YY Yukio Y. UX Designer Arts and Crafts Used the software for: Less than 6 months ### "Enough flexibility while remain simple to use." August 9, 2024 5.0 So far it's great. We embedded the widget to our site and things are working out. Pros The features are sufficient for all my booking needs including very complex individual and group services that we offer. Cons The UI might need to be upgraded or make it more flexible to service providers. Alternatives considered [Swap Commerce](https://www.capterra.com/p/10017972/Swap-Commerce/) Reason for choosing SimplyBook.me Swap seems to be great for bigger companies. Review Source Response from SimplyBook.me September 6, 2024 Glad to hear that SimplyBook.me meets your booking needs and integrates well with your site! We appreciate your feedback on the UI and will consider it for future updates. Thank you for choosing us over alternatives like Swap Commerce and for sharing your positive experience! SA Stephanie A. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Yoga & Massage Booking Site" July 16, 2024 5.0 I’ve had a lot of trouble with people trying to get gift cards. This is something that I need to trouble shoot before the next holiday season! Pros Looked professional and I could do it myself. (But it took a lot of time!) Cons My calendar is in :05 increments. I would gladly delete all of our future appointments in order to change this to a :15 calendar. And then manually put them all back in. The amount of scrolling it takes people is confusing to them. Switched from [MassageBook](https://www.capterra.com/p/147523/MassageBook/) They did not offer yoga class scheduling where more than one person could sign up for the same hour. Review Source JM Julie M. Energy healer Alternative Medicine Used the software for: 1-2 years ### "Simply book me" July 19, 2024 5.0 Pros I like the ease of scheduling for my clients and I can customize how I would like Cons Took me a little bit to get it set on opening hours and available hours. I'm available all day, but only take appt at specific times. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your feedback! We’re glad to hear you like the ease of scheduling and customization options. We understand that setting up specific appointment times can be a bit tricky, and we appreciate your patience. If you need further assistance with configuring your opening and available hours, feel free to reach out to our support team. We're here to help! AA Adriana A. Customer Service Consumer Services Used the software for: Less than 6 months ### "I love SimplyBook.me" August 13, 2024 5.0 Well my overall experience is great and i absolutely love. Pros I love everything about SimplyBook.me, it is great. Cons I do not have anything like least about SimplyBook.me Review Source JW James W. Admin Non-Profit Organization Management Used the software for: 2+ years ### "Critical to our organization " July 17, 2024 5.0 Pros Allows bookings for several workers and dates. Cons The calendar system sometimes confuses customers about what month they are booking. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your feedback! We’re pleased to hear that SimplyBook.me is critical to your organization and helps with booking for multiple workers and dates. We appreciate your note about the calendar system and understand that this can be a concern. We’ll take this into consideration as we continue to improve our platform. If you have any more suggestions or need further assistance, please feel free to reach out. Thank you for being a valued user of SimplyBook.me! EN Eric N. Manager Sporting Goods Used the software for: 1-2 years ### "Quick Review of Simplybook.me" July 16, 2024 4.0 Pros We enjoyed the wide variety of options and configurations it allows. You can set different services and different employees for your clients with ease. For us, using it as a booking system is our top priority, and it does this well. Cons Limited features unless you unlock them. It would be nice if they allowed more features by default. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Review Source Response from SimplyBook.me September 6, 2024 Thank you for your review! We’re pleased to hear that the variety of options and configurations has been beneficial for your booking needs. We understand that more features by default would be helpful, and we offer various plans to cater to different needs and preferences. If you have any specific feature requests or need assistance, please let us know! Matthew C. Certified Hypnotherapist Mental Health Care Used the software for: 1-2 years ### "SimplyBook.me is perfect for me!" July 16, 2024 5.0 I have tried a couple of other services, but SimplyBook.me is the most optimal for the money. Absolutely essential. Pros Very easy to use, fully compatible with my website, and the mobile app is invaluable. Cons It can become expensive when you have to upgrade to get more features. Fortunately, you can just scale up as needed. Review Source BS Brittany S. Co-owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Enjoy this product and it’s functions" August 7, 2024 5.0 Great! It has been a great product for us. Pros Easy to setup on administrative side, easy to use and keep track of clients. Cons Wish that the payment setup, they could pay credit card, PayPal, or Venmo and not only take to PayPal screen, it confuses a lot of people even though they have the option to use a card. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your feedback! We're glad to hear you're enjoying the product and finding it useful. For a full list of payment providers supported by SimplyBook.me, please visit https://simplybook.me/en/booking-system-features/payments If you need any further assistance or have more suggestions, feel free to reach out to our support team. SD Sharon D. Owner Retail Used the software for: 2+ years ### "Simply Book Me Review " July 16, 2024 2.0 I would give the service overall 3 stars just need to simplify things and make the booking site user friendly it can be intimidating which makes it not so helpful for my business. Pros The Booking site is very difficult to navigate. My clients shouldn’t have to pay for the add ons if they are paying for the deposit. I’ve had a very hard time with using all of the custom features to market my business. The text option doesn’t work to send out notifications to clients. I was told you had to have an android to create an app when most people have iPhones. Sending out notifications to my clients needs to fixed soon. Cons The extra amount my clients have to pay when they’re paying a deposit and selecting and add-on. 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