# Page 2 | SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1283 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140086/Simplybook-me/reviews

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SimplyBook.me

4.6 (1283)

[View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of SimplyBook.me

## Showing most helpful reviews

Showing 26-50 of 1283 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HD

Hisham D.  
Operation Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Four Happy Years Using SimplyBook.me for Our Service Businesses"

June 5, 2026

5.0

My overall experience with SimplyBook.me has been very positive. I use it for both Cowboy Bike Service and Tezeus Bike Service, where customers need to book different types of services, test rides, diagnostics, and repairs. It helps us keep the booking process organised and professional. Customers can choose the right service, see available time slots, and book without too much back-and-forth communication. For a small service business, it saves a lot of time and makes the customer experience smoother. There is a learning curve in the beginning, but once everything is set up, it becomes a very useful tool for managing daily bookings.

Pros

I liked that SimplyBook.me was easy to set up and flexible enough for different types of bookings. For my business, it works well for managing services, time slots, customer details, and online payments in one place. The booking page also looks professional without needing too much technical work.

Cons

The setup can feel a bit confusing at the beginning because there are many features and settings. Some parts are not always easy to find, so it takes time to understand how everything connects. Once it is set up properly, it works well, but the learning curve could be smoother.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Danish Kroner currency was not accepted in Calendly,

Review Source

Response from SimplyBook.me

June 9, 2026

Thank you so much Hisham for your positive review, we appreciate it greatly! Just to let you know that we are now implementing an AI assistant that will help you to find the right features for you and set them up for you. All the best The SimplyBook.me team

VR

Verified Reviewer  
Student  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Highly customizable and professional booking solution"

April 6, 2026

5.0

My experience has been great for streamlining my bookings. It has drastically reduced my administrative "email ping-pong" and the automated SMS reminders have nearly eliminated no-shows. It feels like a professional, high-end extension of my brand.

Pros

I love the flexibility of the "custom features" system, which lets me pick exactly the tools I need without cluttering the interface. The live 24/5 chat support is exceptional, they’ve helped me solve complex scheduling logic issues in minutes.

Cons

The pricing structure can be a bit tricky because almost every advanced function, like accepting payments or syncing with Google Calendar, requires a "custom feature" slot. It’s easy to outgrow a lower-tier plan faster than you’d expect.

Switched from

[Othership](https://www.capterra.com/p/266602/Othership/)

I needed a more robust "all-in-one" platform that allowed for a dedicated booking website and better payment processing. While Calendly is great for simple meetings, SimplyBook.me gave me more control over my service catalog and client database.

Review Source

Response from SimplyBook.me

May 5, 2026

Thank you so much for leaving us this positive feedback, we truly appreciate it! All the best from the SimplyBook.me team

Daniela B.  
Kosmetikerin  
Cosmetics  
Used the software for: 6-12 months

### "Seit 1 Jahr in Benutzung und immer noch ein Mehrwert "

February 18, 2026

5.0

Meine Kunden sind sehr zufrieden. Die Buchungsoberfläche ist übersichtlich gestaltet, sodass Termine schnell und problemlos gebucht werden können. Seitdem sind Telefonanrufe und Chatnachrichten deutlich weniger geworden – und ich habe mehr Zeit, mich auf meine Kundinnen und Kunden zu konzentrieren.

Pros

Ich nutze SimplyBook nun seit einem Jahr und bin nach wie vor absolut begeistert. Die Bedienung ist unkompliziert, fast schon intuitiv, und wenn doch einmal etwas unklar ist, helfen die verständlichen Videoanleitungen sofort weiter. Besonders praktisch finde ich das modulare Add‑on‑System: Man bucht nur die Funktionen dazu, die man wirklich braucht, statt für ein überladenes Gesamtpaket zu zahlen. Für mein Kleingewerbe ist das ideal. Die Buchungsoberfläche ist übersichtlich Ein weiteres Highlight ist die integrierte kleine Buchungs‑Homepage, die sich sogar mit Google verbinden lässt. Für ein kleines Unternehmen ist das ein echter Mehrwert.

Cons

Einzige id das der Support in englischer Sprache geht, aber mit weitern Tools heute zutage kann man sich gut weiterhelfen

Review Source

VR

Verified Reviewer  
Online Marketeer  
Consumer Services  
Used the software for: I used a free trial

### "Professioneel afsprakenbeheer met ruimte voor maatwerk"

March 3, 2026

5.0

Mijn algemene ervaring met SimplyBook.me is positief. Het systeem helpt om afspraken professioneel te beheren en geeft klanten een moderne, gebruiksvriendelijke manier om online te boeken. Automatische bevestigingen en herinneringen zorgen voor minder no-shows en minder administratief werk. Na de eerste configuratie loopt alles vrij vlot en merk je duidelijk tijdswinst. Het is een degelijke oplossing voor zelfstandigen en kmo’s die hun afsprakenproces willen structureren en automatiseren.

Pros

SimplyBook.me is gebruiksvriendelijk en relatief snel op te zetten, ook zonder technische achtergrond. Het systeem biedt veel functionaliteiten zoals online betalingen, automatische herinneringen en integraties met agenda’s en sociale media. Vooral de mogelijkheid om afspraken 24/7 online te laten boeken bespaart veel tijd en vermindert heen-en-weer communicatie met klanten. Daarnaast is het fijn dat je verschillende diensten, medewerkers en tijdschema’s flexibel kan instellen.

Cons

Omdat SimplyBook.me veel opties en uitbreidingen biedt, kan het in het begin wat overweldigend aanvoelen. Je moet even tijd investeren om alle instellingen goed te begrijpen en optimaal in te richten. Sommige functies zitten achter extra add-ons, waardoor je goed moet bekijken welk pakket het best bij je noden past. Het is dus geen “plug-and-play in vijf minuten”-tool, maar eerder een systeem dat je best doordacht configureert.

Review Source

Response from SimplyBook.me

March 23, 2026

Thank you so much for taking the time to leave us your review, we greatly appreciate it! All the best The SimplyBook.me team

Rajesh S.  
Owner  
Education Management  
Used the software for: 1-2 years

### "Book me now"

October 27, 2025

4.0

I got used to it. Initially we had lot of trouble mainly due to number of fields required. It should allow to work offline also.

Pros

Organize bookings and allow client to book on their own. Dashboard and calendar views are great. Cost is reasonable.

Cons

Loses data for integration with other CRM tools. Number of required fields can be optimized. Don’t ask same question again. Users should not have to type their name and such twice.

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Simplybook me is easier. Zoho was more complex.

Review Source

Response from SimplyBook.me

October 29, 2025

Thank you so much Rajesh for taking the time to leave us your comments, we truly appreciate it. We would actually like to hear more from you in terms of potentially improving those points you mentioned, if you could please explain a bit further in an email to support@simplybook.me or reply directly to me then that would be great appreciated. All the best The SimplyBook.me team

KN

Katrin N.  
Owner operator  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Ok for services I guess"

August 8, 2025

3.0

The customer service is prompt and with small things, very helpful. I just spent over an hour to explain the above issue - not a user problem, but features not working. For the price I expect a smooth operation (setting everything up is very time consuming with many steps and cross referencing.. I trialled acuity, offering tree, momence, all in the same price ball park) so it is frustrating to run into those issues and then be told to send it to the developers as feedback. Duh, if they actually would have tried out the advertised features like a studio owner would use them, it would be obvious.

Pros

Great features (to have a functional booking system, forget the 'standard' plan, you will need the 'pro' one for sure) overall, great customer service. I like the idea of the scheduling app for providers as well as clients.

Cons

The provider app doesn't have enough functionality to really be useful (this seems to be an issue with all booking systems..) The main disappointment: The features don't work together, even if following the slightly convoluted instructions of roundabout ways from customer service. 2 way sync is pointless - if you're like me and that feature was a main driver to sign up, don't. Bookings for group sessions synced to the calendar create an 'external event' and therefore block further bookings for that time block. The system doesn't recognise it's own bookings. If you're a solo entrepreneur with a life who can't spend constant time on a laptop to block out times in your calendar AND the booking system, this unfortunately makes the whole thing obsolete.

Alternatives considered

[OfferingTree](https://www.capterra.com/p/179634/OfferingTree/)[Momence](https://www.capterra.com/p/229516/Ribbon/)[Setmore](https://www.capterra.com/p/122035/SetMore/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing SimplyBook.me

The promise of a functional 2 way sync - I might be asking for too much

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

I need clients to book themselves into group classes and be able to offer packages for services and group classes / workshops

Review Source

Response from SimplyBook.me

October 29, 2025

Hi Katrin and thanks for taking the time to leave us your review, we appreciate it greatly. Yes this is true with the group bookings then cal sync does not work perfectly, we will discuss it with the team internally if there is anything that can be done about that. All the best The SimplyBook.me team

AM

Anna M.  
Owner, web developer, designer  
Design  
Used the software for: Less than 6 months

### "Great options to start with"

July 14, 2025

4.0

Great system to start especially when you’re a small business with not too many requirements. Doesn’t the job well And integrates with google calendar.

Pros

SimplyBook is simple and I think that’s what I like the most about it. It has all you need when you are a small business or just starting booking. It’s free and it integrates easily (simple link works perfectly fine). A lot of customisation options, maybe even too many (as I designer its advantage for me but for some without basic knowledge about images sizes and colours it might be too much)

Cons

Some paid functions are quite expensive compared to other systems I tried. Also if you’re an average small business owner and have no clue about customisation, the amount of options might be too much.

Alternatives considered

[Versum](https://www.capterra.com/p/144096/Versum/)

Reason for choosing SimplyBook.me

It was cheaper to set up and start using and also less complicated, at this moment it was super important to me.

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Price and cost of running it. Also I wanted something simple as I am still not sure what are my scheduling requirements so I still need to test some systems.

Review Source

Response from SimplyBook.me

November 18, 2025

Thank you so much Anna for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team.

PG

Peter G.  
owner  
Consumer Services  
Used the software for: 1-2 years

### "Simplybook.Me is a must"

December 30, 2025

5.0

SimplyBook.me is a strong, reliable booking platform ideal for service-based businesses that value automation, client convenience, and scalability. While power users may face a learning curve and increasing costs as they grow, the platform delivers solid functionality and professionalism when properly set up.

Pros

I loved the professional tools that were available to manage our clients. The system was highly customizable made it easy for clients to book, reschedule, or cancel appointments on their own. The fact that we now had Automated email and SMS reminders help reduce no-shows was amazing.

Cons

Design customization is somewhat limited without workarounds. some of its more advanced features come with a learning curve and require time to fully configure.

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Better features and service were offered.

Review Source

OR

Oliver R.  
Owner  
Events Services  
Used the software for: 2+ years

### "Focused on the essentials and without unnecessary notifications!"

June 18, 2025

5.0

The biggest advantage is the cloud based nature. This means I always have all my data with me, whether in the office, onsite with a client or on vacation. This has become indispensable for me.

Pros

The best features is definitely the documentation function, which allows you to save emails, photos and documents related to individuals and institutions in the history and link these to others . This way, all employees can see what has happened and what still needs to be done.

Cons

Connections like those to Office 365 are not possible. This is urgently needed to reach more applications and usage in our company.

Switched from

[CentralStationCRM](https://www.capterra.com/p/148510/CentralStationCRM/)

With the previous tool, I could not grant external employees access to certain areas which made it hard for remote work.

Review Source

Response from SimplyBook.me

July 7, 2025

Hi Oliver, thank you so much for your thoughtful feedback! We're delighted that the documentation feature and cloud-based access have made SimplyBook.me such a valuable tool for your team. It's great to hear how it supports your operations across different locations. We also appreciate your suggestion regarding Office 365 integration — feedback like this helps us improve. Thanks again for being a loyal user for over two years!

FP

Federico P.  
Psychologist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great first year!"

May 5, 2026

5.0

I recommend it! Much more flexible than the alternatives, so many custom features, try it! Will probably like it.

Pros

The support. 24/7, quick to respond, on top of it, great hand shakes between the different assistants as they rotate, simply great.

Cons

I wish they had a feature to block reservations beyond X amount of reservations a day - but they are working on this feature!

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Lack of flexibility on Calendar, lack of speedy support

Review Source

Response from SimplyBook.me

June 9, 2026

Thank you so much Federico for you positive review, we appreciate it greatly! All the best from the SimplyBook.me team

MA

Michael A.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Exceptional value for money calendar scheduling that works with top platforms"

November 10, 2025

5.0

SimplyBook.me works great for our use — it connects with all 3 major platforms (including iCloud calendar), and is easy enough for clients and leads to use.

Pros

Exceptional value for money calendar scheduling. Very flexible, integrates with Google, Microsoft and Apple. Excellent customer support.

Cons

Setup might require a bit of investment in terms of a learning curve, but this is not unexpected or even a major complaint — I fully expect those with multiple calendars will have to do some work.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reason for choosing SimplyBook.me

Connects with Apple's iCloud calendar, and Calendly does not.

Review Source

Response from SimplyBook.me

November 18, 2025

Thank you so much Michael for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team.

LN

Lydia N.  
Health Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Simply Amazing"

March 20, 2026

5.0

Pros

Fantastic features, easy to use, seamless integration with calendar and other apps. I use this for booking in clients and classes.

Cons

Nothing. I have had no issues that havent been resolved by either using the AI help or by talking with an agent.

Review Source

Response from SimplyBook.me

March 23, 2026

Thank you so much Lydia for taking the time to leave us your review, we greatly appreciate it! All the best The SimplyBook.me team

JH

Justin H.  
Administrator  
Financial Services  
Used the software for: 1-2 years

### "Simply breaking the mold in a world of cookie-cutter booking software"

March 28, 2025

5.0

Overall it was a fantastic experience. I had tried several different booking softwares before coming across SimplyBook.me, and it was a breath of fresh air.

Pros

The exceptionally high level of features and customization options, especially when compared to other booking options / software.

Cons

Customization is something of a double-edged sword - the more you have, the more complicated things become. This felt compounded by the way things were organized, like having to go to multiple different sites depending on what you need to do.

Alternatives considered

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[Clover](https://www.capterra.com/p/226864/Clover/)[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/)

Reason for choosing SimplyBook.me

The price for SimplyBook.me ended up being much cheaper - by far. And while all the other options I tried were decent, in the end they would be missing some key features that I didn't want to go without.

Review Source

Response from SimplyBook.me

July 7, 2025

Thank you, Justin! We're thrilled to hear SimplyBook.me has been a breath of fresh air for your business. It's great to know our features and pricing stood out compared to other tools you tried. We also really appreciate your honest feedback about customization—it's something we’re always looking to make easier. If you ever have suggestions on how we can simplify the experience further, we’d love to hear them. Thanks again for the thoughtful review and for choosing SimplyBook.me!

VR

Verified Reviewer  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Helpful fast service for easy booking"

November 4, 2025

5.0

It has been a positive experience, I have come to them with issues I need resolved quickly and they have answered all of them.

Pros

Prompt response times and helpful customer service. Although it is early on in the relationship they have built a level of trust with their help. They also don't nickel and dime you like other companies

Cons

Not super intuitive user interface but they have answered all my questions to help get me up to speed.

Alternatives considered

[Peek](https://www.capterra.com/p/207718/Peek/)

Reason for choosing SimplyBook.me

They offered the same services but do not charge per use fees which makes it much more economic.

Review Source

Response from SimplyBook.me

November 18, 2025

Thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team.

GT

Gligor T.  
Senior IT Engineer  
Banking  
Used the software for: 2+ years

### "Remodeled my complete booking process"

June 30, 2025

5.0

Bookings are easily simplified with reliable reminders on the accredited note and the calendar, although some technicalities, such as intake forms and SMS gateway, might be user-friendlier.

Pros

SimplyBook.me automatically sends WhatsApp, SMS and email reminders This has greatly helped me to almost get rid of no-shows. The Google calendar integration controls everything, and I can take payments online or on the spot using POS.

Cons

The intake forms are not always available in the notification emails, and SMS gateway integration could be configured only manually.

Review Source

Response from SimplyBook.me

July 7, 2025

Hi Gligor, thank you for the fantastic review and for being with us for over two years! We're so pleased to hear that the automatic reminders and integrations have helped reduce no-shows and simplified your process. Your feedback about intake forms and SMS gateway setup is very valuable — we’ll pass this on to our team for review. We're happy to support your booking system, and we truly appreciate your continued trust in SimplyBook.me!

RN

Rodolfo N.  
Gestor de Tecnologia  
Alternative Medicine  
Used the software for: 2+ years

### "Bom sistema, a recorrência e ruim"

April 26, 2025

4.0

Tirando o recurso da recorrência mal feita, e um excelente sistema.

Pros

Simplicidade pare gerenciar a agenda dos profissionais. Mais precisa corrigir a forma do agendamento recorrente.

Cons

A forma do agendamento recorrente, nao tem sentido a forma como o sistema entende o agendamento recorrente. E o pior erro do sistema e a recorrência dele sem sentido.

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Sim foi eu quem decidi substituir. O sistema anterior a gestao fa agenda era péssima.

Review Source

Response from SimplyBook.me

July 7, 2025

Hi Rodolfo, thank you for your honest feedback and for being a long-term user of SimplyBook.me. We're glad to hear you find the system simple and effective for managing schedules. We’re sorry to learn that the recurring booking setup didn’t meet your expectations. Your points are noted, and we’ve passed this along to our product team for further review. We truly value insights like yours, as they help us improve. If you’d like to share more detail or speak directly with our team, we’d love to hear from you. Thanks again for your support!

MC

Mathieu C.  
Coach sportif  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "SimplyBook.me est la solution idéale pour créer un site professionnel et riche en fonctionnalités"

April 2, 2025

5.0

Il est relativement simple à prendre en main, et si on bloque sur une fonctionnalité, on peut visualiser les tutos vidéo YouTube qui permettent de comprendre rapidement comment tel ou tel module fonctionne.

Pros

C'est une solution complète qui permet de gérer des réservations et de proposer un site et une application sans avoir besoin de connaissances en programmation. Les fonctionnalités sont riches et les templates sont nombreux.

Cons

La limite de 8 services dans la version standard est vite atteinte, dès lors qu'on veut proposer des fonctionnalités supplémentaires.

Alternatives considered

[Reservio](https://www.capterra.com/p/130471/Reservio/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[SITE123](https://www.capterra.com/p/152921/SITE123/)

Reason for choosing SimplyBook.me

C'est le seul outil qui permettait de restreindre les annulations d'inscription à une certaine limite de temps avant un cours/évènement

Switched from

[WordPress & WooCommerce Affiliate Program](https://www.capterra.com/p/234543/WordPress--WooCommerce-Affiliate-Program/)

Je souhaitais une solution clé en main, n'ayant pas de connaissance en language web

Review Source

Response from SimplyBook.me

July 7, 2025

Thank you, Mathieu! We’re glad to hear you found SimplyBook.me to be a complete and user-friendly solution for managing reservations and creating a professional online presence. Your feedback about the 8-service limit in the standard version is very helpful, and we’ll certainly take that into account. It’s great to know the YouTube tutorials helped guide you when needed. Thanks for trying us out, and we hope to continue supporting your coaching business as you grow!

SM

Sandy M.  
Chair  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Service is expecting"

February 27, 2026

5.0

I have received excellent assistance from the representative I worked with and all the customer support folks I’ve chatted with online. Immediate and knowledgeable help.

Pros

It’s is affordable and seems to be nearly endlessly customizable. The product was relatively easy to configure for facility rental booking.

Cons

Sometimes there are multiple places the same change must be made. The AI support is good but a little bit slow.

Review Source

SP

Sami P.  
Company Founder  
Education Management  
Used the software for: 6-12 months

### "Best Booking Tool"

November 3, 2025

5.0

I love using Simply Book Me, it has made our business really easy for people to book our services and to automate emails and notifications.

Pros

I love how multifunctional it is, and the customer service is always really helpful. The range of functions is great, it means thatI can tailor my services perfectly to my business needs.

Cons

some technical limitations on some plans, which can restrict what I need to do in terms of functionality.

Review Source

Response from SimplyBook.me

November 18, 2025

Thank you so much Sami for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team.

NA

Nevra A.  
Owner  
E-Learning  
Used the software for: 1-2 years

### "A good solution for appointment organization and payments for small and medium-sized businesses"

December 5, 2024

5.0

I have been using this software for my online language school for 1.5 years. It has made managing instructors' schedules and payments very simple. Thanks to this software, I had the opportunity to grow my business. Thank you!

Pros

Having all appointment-related needs in one place. At the same time, being able to communicate with customers and carry out marketing activities.

Cons

Sometimes customers have trouble finding the correct option when booking an appointment. But it's still not a major issue.

Review Source

Response from SimplyBook.me

January 20, 2025

Thank you for your kind review! We’re happy to hear that SimplyBook.me has helped simplify scheduling and payments for your online language school. We appreciate your feedback about customers occasionally having trouble finding the right booking option. We're always working to improve, so your input is valuable.

AK

Anna K.  
Yoga Teacher  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Kikai Yoga academy Review "

April 16, 2025

5.0

Great! I just can’t afford it at the moment but hope to come back when the situation is a bit better — economically 🤗

Pros

I Loved how easy and Quick in general it was to actually build and go live with the Page, it’s super simple and the New Age look makes it very adaptable to use and fit into any other designed webpage

Cons

I thought it was a bit sad that it wasn’t possible to create more pages or blogs, it’s a bit limited in creation — but provides a great booking service!

Review Source

Response from SimplyBook.me

July 7, 2025

Hi Anna, thank you so much for your kind words! We’re really happy to hear that you found the system easy to set up. We truly understand that cost can be a challenge sometimes, and we appreciate your honesty. Your feedback about wanting more creative freedom with pages and blogs is noted – we’re always looking for ways to improve. We hope to welcome you back when the time is right, and wish you all the best with your yoga academy in the meantime!

AM

Anjal M.  
QA  
Computer Software  
Used the software for: I used a free trial

### "Great booking site, SimplyBook.me"

January 15, 2025

4.0

Booking can be done easily and it's easy to setup.

Pros

Easy for appointment bookings, easy to use and provides great customer service.

Cons

It's expensive when trying to upgrade and creates trouble while trying to send the link.

Review Source

Response from SimplyBook.me

January 20, 2025

Thank you for your review!

tF

thanasis F.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "SimplyBook.me Review - 5-Star Experience"

September 2, 2024

5.0

User-Friendly Interface The platform is incredibly user-friendly, with an intuitive interface that makes setting up and managing appointments a breeze. Even if you’re not tech-savvy, the step-by-step guidance and helpful tutorials make it easy to get started. I was able to customize my booking page in no time, adding my logo, services, and personalized touches that reflect my brand perfectly.

Pros

Customizable Features What sets SimplyBook.me apart is the level of customization available. From tailored booking forms to personalized notifications and reminders, I could tweak every aspect of the booking process to suit my needs. The integrations with other tools like Google Calendar, Zoom, and payment gateways were seamless, making my workflow smooth and efficient.

Cons

Mobile App Could Use Slight Enhancements The SimplyBook.me mobile app is quite handy for managing bookings on the go, but it doesn’t yet fully match the rich experience of the desktop version. The app works well, but with a few tweaks and added features, it could become just as powerful as the main platform, providing even greater flexibility to users.

Review Source

Response from SimplyBook.me

September 27, 2024

Thank you for your detailed review! We're thrilled to hear that you appreciate the customizable features of SimplyBook.me and that it has made your booking process smooth and efficient. We also appreciate your feedback about the mobile app. We’re continually working on enhancements, and your insights will help us improve the user experience on all platforms. If you have any more suggestions or need assistance, please don’t hesitate to reach out!

Damien B.  
Creative Director  
Media Production  
Used the software for: 6-12 months

### "SimplyBook.me is a great entry level appointment booking platform"

October 19, 2024

4.0

SimplyBook.me is a great entry level appointment booking platform for beginners.

Pros

It's amazing as a free appointment booker.

Cons

It's still not a better option than Calendly.

Review Source

Response from SimplyBook.me

November 8, 2024

Thank you so much for taking the time to leave us a review! We're glad you are enjoying using our platform.

DM

Daniel M.  
Owner  
Events Services  
Used the software for: 2+ years

### "Great experience used for many years"

July 17, 2024

5.0

We've used this system for around 8-9 years now and it's been great. At one point I considered Square Appointments, but it was more costly, and also not as easy to use/setup. Whenever I did have an issue the support team at SimplyBook.me has been outstanding.

Pros

Lots of customization options, overall very flexible, and great system once setup correctly.

Cons

It can be overwhelming trying to figure out which add-ons are most useful as there are so many (not a bad thing though). The system won't allow multi-day bookings either unless enable clients to book past closing time.

Alternatives considered

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Reason for choosing SimplyBook.me

Cost, features, value more or less.

Review Source

Response from SimplyBook.me

August 16, 2024

Thank you for sharing your experience! We’re pleased to hear that you’ve had a great experience with SimplyBook.me over the years and appreciate the flexibility and customization options it offers. Your feedback on the overwhelming number of add-ons and the challenge with multi-day bookings is valuable, and we’re continuously working to improve these aspects. It’s great to know our support team has been helpful whenever you encountered issues. If you have any specific feature requests or need further assistance, please reach out. We’re here to ensure you get the most out of our system. Thank you for choosing SimplyBook.me and for your long-standing support!

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