# SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1282 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140086/Simplybook-me/reviews

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SimplyBook.me

4.6 (1282)

[View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SimplyBook.me

Ease of use

4.3

Customer Service

4.5

## Pros and Cons in Reviews

OR

Oliver R

OwnerEvents Services, 11 - 50 employeesUsed the software for: More than 2 years.

“The best features is definitely the documentation function, which allows you to save emails, photos and documents related to individuals and institutions in the history and link these to others .“

June 18, 2025

KN

Katrin N

Owner operatorHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial.

“The system doesn't recognise it's own bookings. If you're a solo entrepreneur with a life who can't spend constant time on a laptop to block out times in your calendar AND the booking system, this unfortunately makes the whole thing obsolete.“

August 8, 2025

MA

Michael A

FounderMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years.

“SimplyBook.me works great for our use — it connects with all 3 major platforms (including iCloud calendar), and is easy enough for clients and leads to use.“

November 10, 2025

Eliška Š

ProductionEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing.“

November 10, 2025

Eliška Š

ProductionEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“We actually use SimplyBook.me for organizing a two-day event, not for running a business, and it still provides everything we need.“

November 10, 2025

Vp

Vanessa p

CounselorMental Health Care, Self-employedUsed the software for: 1-2 years.

“The automatic renewal takes a couple days to hit the account, and in those days features are turned off so clients don't get their reminders“

July 17, 2024

PG

Peter G

ownerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years.

“The system was highly customizable made it easy for clients to book, reschedule, or cancel appointments on their own.“

December 30, 2025

TA

Temiloluwa A

Tutor, MusicianMusic, 2 - 10 employeesUsed the software for: Less than 6 months.

“the site takes a while to load certain webpages especially the page that shows dates, times and services to be booked“

July 16, 2024

## Showing most helpful reviews

Showing 1-25 of 1282 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Eliška Š.  
Production  
Events Services  
Used the software for: Less than 6 months

### "Easy Setup, Great Support, and Excellent Value"

November 10, 2025

5.0

My overall experience with SimplyBook.me has been very positive. I was able to set up most of the system on my own thanks to its clear and user-friendly interface. Whenever I wasn’t sure about something, I could either use the built-in AI search tool—which pulls information directly from their materials—or contact live support. Both options were extremely helpful, and everything was successfully configured in the end. Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing. However, that’s more of a Stripe issue than SimplyBook.me’s. We actually use SimplyBook.me for organizing a two-day event, not for running a business, and it still provides everything we need. It’s flexible, intuitive, and works perfectly for our purposes. Overall, SimplyBook.me has fully met my expectations, and the price-to-performance ratio is excellent. I can definitely recommend it to anyone looking for a reliable and easy-to-use booking system.

Pros

Clear and intuitive interface Easy to set up without external help Helpful AI search tool and responsive live support Flexible enough even for one-time events Excellent value for money

Cons

No support or system interface in the Czech language Settings are divided into several interconnected tabs, so it’s sometimes necessary to double-check that one change hasn’t affected another area

Review Source

Response from SimplyBook.me

November 25, 2025

Dear Eliška thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team

OR

Oliver R.  
Owner  
Events Services  
Used the software for: 2+ years

### "Focused on the essentials and without unnecessary notifications!"

June 18, 2025

5.0

The biggest advantage is the cloud based nature. This means I always have all my data with me, whether in the office, onsite with a client or on vacation. This has become indispensable for me.

Pros

The best features is definitely the documentation function, which allows you to save emails, photos and documents related to individuals and institutions in the history and link these to others . This way, all employees can see what has happened and what still needs to be done.

Cons

Connections like those to Office 365 are not possible. This is urgently needed to reach more applications and usage in our company.

Switched from

[CentralStationCRM](https://www.capterra.com/p/148510/CentralStationCRM/)

With the previous tool, I could not grant external employees access to certain areas which made it hard for remote work.

Review Source

Response from SimplyBook.me

July 7, 2025

Hi Oliver, thank you so much for your thoughtful feedback! We're delighted that the documentation feature and cloud-based access have made SimplyBook.me such a valuable tool for your team. It's great to hear how it supports your operations across different locations. We also appreciate your suggestion regarding Office 365 integration — feedback like this helps us improve. Thanks again for being a loyal user for over two years!

EM

Eku M.  
Club Director  
Sports  
Used the software for: Less than 6 months

### "Honest Review of Simplybook"

March 13, 2025

1.0

Terrible - This product while good intentioned, simply cannot handle execution at scale. This product should be limited to small vendors who only have a small number of people booking. For context, we were part of an event with 1600 participants all trying to book at the same time, and quite frankly the tool was ineffective, frustrating, and a terrible user experience. Many users can’t log in at all. When they do get in, events either don’t display or aren’t clickable. There were a number of glitches/freezes throughout the process, and if you refreshed, you lost any progress you made, preventing teams from securing a time. For a process that already comes with high demand and pressure, these technical issues make it unnecessarily frustrating. I personally experienced the system freezing on the confirmation screen multiple times, which meant I lost the time I was trying to book and had to start over, and did not end up with my first option. Others have had similar issues.

Pros

I did not see any pros with SimplyBook.me

Cons

The system could not handle volume at scale. It was not easy to use, and froze/glitched regularly.

Review Source

Response from SimplyBook.me

March 17, 2025

Hello Eku SimplyBook.me is well capable of handling such big load but then you have to contact our account managers and make sure that you are getting the high load product. The common version is done for beauty salons, yoga studios, consultants etc. which normally do not have anything near this load on a daily basis. We have a special queue manager to deal with this kind of load, so feel free to contact us if you want to take a look at that feature. All the best The SimplyBook.me team.

NO

Nick O.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Renewal time and we're staying"

January 23, 2026

4.0

Its platform is pretty simple to use and after a while, everyday tasks become easy. It does the job.

Pros

We've been using Simplybook.me for a year. Its time to renew and having checked out other booking sites, we will stay with them. They are slightly more expensive but offer so much more. Being a computer illiterate I regularly run into trouble when changing the site and services / prices we're offering but the real time chat is excellent. Not once have I been left hanging or without the solution I need.

Cons

Unfortunately you have to use the live chat facility when making contact. No real person to speak to in person

Review Source

JH

Justin H.  
Administrator  
Financial Services  
Used the software for: 1-2 years

### "Simply breaking the mold in a world of cookie-cutter booking software"

March 28, 2025

5.0

Overall it was a fantastic experience. I had tried several different booking softwares before coming across SimplyBook.me, and it was a breath of fresh air.

Pros

The exceptionally high level of features and customization options, especially when compared to other booking options / software.

Cons

Customization is something of a double-edged sword - the more you have, the more complicated things become. This felt compounded by the way things were organized, like having to go to multiple different sites depending on what you need to do.

Alternatives considered

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[Clover](https://www.capterra.com/p/226864/Clover/)[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/)

Reason for choosing SimplyBook.me

The price for SimplyBook.me ended up being much cheaper - by far. And while all the other options I tried were decent, in the end they would be missing some key features that I didn't want to go without.

Review Source

Response from SimplyBook.me

July 7, 2025

Thank you, Justin! We're thrilled to hear SimplyBook.me has been a breath of fresh air for your business. It's great to know our features and pricing stood out compared to other tools you tried. We also really appreciate your honest feedback about customization—it's something we’re always looking to make easier. If you ever have suggestions on how we can simplify the experience further, we’d love to hear them. Thanks again for the thoughtful review and for choosing SimplyBook.me!

CA

Chris A.  
Communications Specialist  
Individual & Family Services  
Used the software for: Less than 6 months

### "Happy to find a booking service with so many extra features!"

February 21, 2025

5.0

I'm still a new user and overall I am very happy.

Pros

Feature rich to expand use as my needs grow. New to system but does everything I need as a single provider with one to one services and classes. Support so far has been excellent. Combines a lot of services into one that a basic booking service doesn't provide.

Cons

The only reason I would take off a star or move on down the road is that it isn't a complete white label solution. You still have to use their favicon, but it should be an easy feature for them to add in future. There is a learning curve to use site with all of its features.

Alternatives considered

[Zoho One](https://www.capterra.com/p/166175/Zoho-One/)[Paperbell](https://www.capterra.com/p/206052/Paperbell/)[YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Reason for choosing SimplyBook.me

It met my critical needs for online booking, esthetic design, payment system, cost, and additional add-on features like I may benefit from in future. Features like enhanced notifications, social media integrations, and basic crm.

Review Source

Response from SimplyBook.me

July 7, 2025

Hi Chris, Thank you so much for your detailed and thoughtful review! We're thrilled to hear that SimplyBook.me has met your critical needs and that you're finding value in our rich feature set and support. It's great to know our platform is helping you grow your one-to-one services and classes with confidence. We really appreciate your feedback regarding the white label aspect. You’re absolutely right — allowing users to fully customize elements like the favicon is a logical next step, and your input has been shared with our development team for consideration in future updates. We're glad to have you on board and look forward to supporting you as your business continues to grow! Warm regards, The SimplyBook.me Team

BD

Brian D.  
CEO  
Sports  
Used the software for: Less than 6 months

### "Amazing platform and customer service! (One good idea in here too)"

November 13, 2024

5.0

Our experience with this company has been outstanding. They provide a top-tier service, and the product has delivered consistent value, aligning perfectly with our needs and enhancing our operations. Their platform is intuitive, efficient, and has allowed us to streamline processes effectively. \[sensitive content hidden\] consistently provided insightful guidance and was instrumental in helping us navigate the initial setup. His in-depth knowledge and willingness to walk us through each step made a significant difference in our onboarding experience. \[sensitive content hidden\] has been a true asset, particularly with her quick response times and clear communication. She’s always accessible and ensures we feel supported, no matter how complex the inquiry. \[sensitive content hidden\] has a knack for understanding our needs even before we fully articulate them, often offering solutions that anticipate potential issues. Her proactive support and thoughtful insights have greatly contributed to our satisfaction.

Pros

The customer service team deserves special recognition for their dedication and responsiveness. They have gone above and beyond to ensure our questions are answered and that any challenges are resolved swiftly. \[sensitive content hidden\] have been exceptional throughout our engagement. Each of them has demonstrated professionalism, patience, and a deep understanding of our unique requirements, making our interactions smooth and productive. Their proactive approach and attention to detail set a high standard for customer support.

Cons

One area for improvement would be to offer customizable revenue-sharing options. I'd love to see a way to implement revenue splits between each service provider and my company, which would open even more opportunities for collaboration and growth.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing SimplyBook.me

I felt the features and benefits were much more extensive and I could stay with Simplybook.me for the long run because of all the features as we grow.

Switched from

[Setmore](https://www.capterra.com/p/122035/SetMore/)

I need a more robust offering and Simplybook.me did just that.

Review Source

Response from SimplyBook.me

January 20, 2025

Thank you so much for your amazing feedback! We’re happy to hear that our customer service team has made such a positive impact. We truly value your input and are glad to know the platform has helped your processes. We also appreciate your suggestion about customizable revenue-sharing options, and we’ll certainly take it into consideration for future updates. If you ever need more support or have further ideas to share, don’t hesitate to reach out. We’re here to help as you continue growing with SimplyBook.me!

DJE

D. J. E.  
LMT  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "It is okay for the money"

November 28, 2024

4.0

Not great but not horrible either. The CSR are very responsive and helpful, That is why this software scored higher for me.

Pros

All of the features and that the price was affordable.

Cons

The software is not user friendly enough. There is a bit of a learning curve compared to other systems on the market. The YouTube video's are not detailed enough to be helpful. Luckily, I had additional assistance from other's that helped me build the system out so that I could use it.

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reason for choosing SimplyBook.me

I liked PowerDairy but to add others was to expensive and the same for the others. Except MassageBook, it did not have one of the features that I needed. And they did not know when it would be rolled out.

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Schedulicity was great but the CC processor did not want to work with my second location. Vagaro became extremely expressive other time.

Review Source

Response from SimplyBook.me

January 20, 2025

Thank you for your feedback! We’re glad to hear that you found SimplyBook.me affordable and that our support team was helpful. We understand the learning curve can be a bit tricky, and we’re working on making the platform easier to use.

KA

Ken A.  
Owner  
Professional Training & Coaching  
Used the software for: 6-12 months

### "SimplyBook is Excellent"

January 16, 2025

5.0

My overall experience is excellent! The Team is really smart and they are patient too.

Pros

The Live Customer Support Chat. All the Live Agents are excellent. It is 24 hours a day. And even on the weekends when they need to close down for a day and a half, they still return your emails. They help you set it up. It's worth it.

Cons

There is nothing that I like least about SimplyBook.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

They try to force you into using Merchant Processing Programs that offer no customer support. We needed a company that would integrate with Visa's company, Authorize.net, which is another great company.

Review Source

Response from SimplyBook.me

January 20, 2025

Thank you for your amazing review! We’re so glad to hear that you’ve had an excellent experience with SimplyBook.me and our live customer support team.

BY

Bruce Y.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Best booking site "

September 26, 2024

5.0

So far most things have been seamless and I can research using their AI search tool. Sometimes when I reach out through the live chat I quickly get my questions answered.

Pros

Extremely simple to use. This is perfect for someone with little knowledge of how to put together a scheduling site. I have had many compliments on my site and feel like I get more bookings because of it.

Cons

Sometimes I find it hard to navigate on the mobile app. Secondly, If I book a client for them on my booking page, not the admin side, if I go to book someone else the last person info is still there and I cant seem to get rid of it without shutting the app or desktop off and then rebooting..

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reason for choosing SimplyBook.me

I fit my needs better than any others. It was more versatile in set up and gave me more options.

Review Source

Response from SimplyBook.me

October 4, 2024

Thank you for your feedback! We’re delighted to hear that you find SimplyBook.me easy to use and that it has positively impacted your bookings. It’s great to know you appreciate the AI search tool and the responsiveness of our live chat support. We understand your concerns regarding navigation on the mobile app and the issue with retaining client information when booking. Your feedback is valuable, and we’ll take it into consideration as we work on improvements. If you have any further questions or suggestions, please feel free to reach out!

JK

Joanna K.  
Energy Healing Practitioner  
Alternative Medicine  
Used the software for: 1-2 years

### "Makes running my business and scheduling so simple!"

July 17, 2024

4.0

My experience has been very smooth and without issues.

Pros

I love how easy it is to get started setting up and using this platform for my clients.

Cons

It could use a few more functions but for the price it's hard to beat.

Switched from

[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Kajabi was too expensive and more than what I needed.

Review Source

Response from SimplyBook.me

August 30, 2024

Thank you for the feedback! We're glad to hear that SimplyBook.me has made running your business and managing scheduling easier. We appreciate your note about adding more functions; we’re always working on enhancements and value your input. If you have specific features in mind, please let us know.

AB

Anastasia B.  
Consultant  
Fine Art  
Used the software for: 1-2 years

### "Love it works well"

July 16, 2024

5.0

Very good will continue to use for my business

Pros

It’s pretty accurate and I am able to book clients worldwide

Cons

There are a lot of features and to change address i have to cancel my subscription and redo

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Not active worldwide and not able to use for my clients

Review Source

GT

Gligor T.  
Senior IT Engineer  
Banking  
Used the software for: 2+ years

### "Remodeled my complete booking process"

June 30, 2025

5.0

Bookings are easily simplified with reliable reminders on the accredited note and the calendar, although some technicalities, such as intake forms and SMS gateway, might be user-friendlier.

Pros

SimplyBook.me automatically sends WhatsApp, SMS and email reminders This has greatly helped me to almost get rid of no-shows. The Google calendar integration controls everything, and I can take payments online or on the spot using POS.

Cons

The intake forms are not always available in the notification emails, and SMS gateway integration could be configured only manually.

Review Source

Response from SimplyBook.me

July 7, 2025

Hi Gligor, thank you for the fantastic review and for being with us for over two years! We're so pleased to hear that the automatic reminders and integrations have helped reduce no-shows and simplified your process. Your feedback about intake forms and SMS gateway setup is very valuable — we’ll pass this on to our team for review. We're happy to support your booking system, and we truly appreciate your continued trust in SimplyBook.me!

NA

Nevra A.  
Owner  
E-Learning  
Used the software for: 1-2 years

### "A good solution for appointment organization and payments for small and medium-sized businesses"

December 5, 2024

5.0

I have been using this software for my online language school for 1.5 years. It has made managing instructors' schedules and payments very simple. Thanks to this software, I had the opportunity to grow my business. Thank you!

Pros

Having all appointment-related needs in one place. At the same time, being able to communicate with customers and carry out marketing activities.

Cons

Sometimes customers have trouble finding the correct option when booking an appointment. But it's still not a major issue.

Review Source

Response from SimplyBook.me

January 20, 2025

Thank you for your kind review! We’re happy to hear that SimplyBook.me has helped simplify scheduling and payments for your online language school. We appreciate your feedback about customers occasionally having trouble finding the right booking option. We're always working to improve, so your input is valuable.

tF

thanasis F.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "SimplyBook.me Review - 5-Star Experience"

September 2, 2024

5.0

User-Friendly Interface The platform is incredibly user-friendly, with an intuitive interface that makes setting up and managing appointments a breeze. Even if you’re not tech-savvy, the step-by-step guidance and helpful tutorials make it easy to get started. I was able to customize my booking page in no time, adding my logo, services, and personalized touches that reflect my brand perfectly.

Pros

Customizable Features What sets SimplyBook.me apart is the level of customization available. From tailored booking forms to personalized notifications and reminders, I could tweak every aspect of the booking process to suit my needs. The integrations with other tools like Google Calendar, Zoom, and payment gateways were seamless, making my workflow smooth and efficient.

Cons

Mobile App Could Use Slight Enhancements The SimplyBook.me mobile app is quite handy for managing bookings on the go, but it doesn’t yet fully match the rich experience of the desktop version. The app works well, but with a few tweaks and added features, it could become just as powerful as the main platform, providing even greater flexibility to users.

Review Source

Response from SimplyBook.me

September 27, 2024

Thank you for your detailed review! We're thrilled to hear that you appreciate the customizable features of SimplyBook.me and that it has made your booking process smooth and efficient. We also appreciate your feedback about the mobile app. We’re continually working on enhancements, and your insights will help us improve the user experience on all platforms. If you have any more suggestions or need assistance, please don’t hesitate to reach out!

AF

Ashley F.  
Personal trainer and nutritionist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Above Average"

July 22, 2024

5.0

Pros

Their customer service is fast and polite. Their app is easy and simple to use. Their widget is easy to implement to a website. I can cancel, reschedule and book appointments fast and easily through the app. Its affordable. It syncs to my calendar. Its highly Customizable without being overwhelming and theyre constantly improving the app.

Cons

Clients like the website version better than the mobile version. I dont like that the mobile version is annoying about logging you out so easily.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[PushPress](https://www.capterra.com/p/172781/PushPress/)

Review Source

Response from SimplyBook.me

August 16, 2024

Thank you for your detailed review! We’re pleased to hear you find our customer service helpful and the app user-friendly. Your feedback on the mobile version and login issues is valuable, and we’ll consider it for future improvements. If you have more suggestions or need assistance, please don’t hesitate to contact our support team.

LD

Loren D.  
Director of Personal Image  
Consumer Services  
Used the software for: 2+ years

### "Very nice experience for what it is. "

July 16, 2024

5.0

SimplyBook was slightly difficult to get set up and I really struggled with their customer service, but it has worked really well for what we needed. Very user friendly for clients.

Pros

The customization aspect of everything. Although setup can be confusing, once you get past that, being able to customize it is very beneficial.

Cons

Customer Service. We were in need of specific help regarding the email platform before we switched to google and they were not very helpful. Plus, it's only through chat unless you pay for help which as a loyal client, I believe should be complimentary when needed. I still feel like there are even great opportunities for a better end-user experience and have made some suggestions without further movement.

Review Source

Response from SimplyBook.me

August 30, 2024

Thank you for sharing your experience. We’re pleased to hear that the customization features are meeting your needs and that the platform is user-friendly for your clients. We apologize for the challenges you faced with setup and customer service; your feedback is invaluable. We’re continuously working to improve our support and user experience, and we’ll take your suggestions into consideration. If you have any further needs or concerns, please feel free to reach out.

AA

Angela A.  
Senior Teaching and Learning Administrator  
Education Management  
Used the software for: 2+ years

### "Using SimplyBookMe since 2015"

September 4, 2024

5.0

We have been using this software for 9 years and I personally have been using it for the last 3 years. In that time I have had very few issues from 'clients' or 'service providers'. It always works.

Pros

It's simple to use and to set up new service providers. Whenever there are questions the online chat facility always deals with issues quickly and efficiently.

Cons

That there are limits on the number of service providers that are allowed.

Review Source

Response from SimplyBook.me

September 6, 2024

We're delighted to hear that you've had a positive experience with SimplyBook.me over the years! It's great to know that the setup process and our online chat support have met your needs. We appreciate your feedback about the limits on the number of service providers and will take it into consideration for future improvements. Thank you for your continued support and for sharing your experience!

EB

Emiliano B.  
Owner  
Executive Office  
Used the software for: 1-2 years

### "Great Platform to Keep Us Booking"

July 17, 2024

5.0

Bring a great experience all together and the system allows me to do other things I need for the business.

Pros

The ease of use once it is setup is nonexistent. Which it should be. We spend a lot of time fine tuning and it runs like a gem!

Cons

I hate setup of anything especially systems such as this. They made it wasy and very accessible.

Review Source

Response from SimplyBook.me

August 16, 2024

Thank you for your review! We're thrilled to hear that once SimplyBook.me was set up, it ran smoothly and efficiently for you. We understand that setup can be a challenge, but we’re glad to know our process made it easier. It’s great to hear that the platform is helping you manage your business effectively and allowing you to focus on other important tasks. If you have any further feedback or need additional support, please don’t hesitate to reach out.

SD

Sylvester D.  
Owner  
Events Services  
Used the software for: Less than 6 months

### "Simply Worth the Effort"

August 30, 2024

5.0

Simple to understand, clean, fresh interface. Great support documents. It is a very sophisticated system but made very easy to follow, understand and configure.

Pros

After several searches and trials, some great, some not so, once I stumbled upon Simplybook, that was it. All other trials were abandoned. I had found the holy grail. This was what I was looking for. It does it all, great features, beautiful layout and interface. Let's say I am simply overjoyed.

Cons

When VAT is added, it is a jump from the Standard to the premium account, but for the additional features, it's worth it.

Review Source

Response from SimplyBook.me

September 6, 2024

We're thrilled to hear that SimplyBook.me has been a great fit for you and that you're enjoying the features and interface! If you have any further questions or need assistance with anything else, feel free to reach out. Thank you for your positive feedback and for choosing SimplyBook.me!

Matthew C.  
Certified Hypnotherapist  
Mental Health Care  
Used the software for: 1-2 years

### "SimplyBook.me is perfect for me!"

July 16, 2024

5.0

I have tried a couple of other services, but SimplyBook.me is the most optimal for the money. Absolutely essential.

Pros

Very easy to use, fully compatible with my website, and the mobile app is invaluable.

Cons

It can become expensive when you have to upgrade to get more features. Fortunately, you can just scale up as needed.

Review Source

JW

James W.  
Admin  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Critical to our organization "

July 17, 2024

5.0

Pros

Allows bookings for several workers and dates.

Cons

The calendar system sometimes confuses customers about what month they are booking.

Review Source

Response from SimplyBook.me

August 16, 2024

Thank you for your feedback! We’re pleased to hear that SimplyBook.me is critical to your organization and helps with booking for multiple workers and dates. We appreciate your note about the calendar system and understand that this can be a concern. We’ll take this into consideration as we continue to improve our platform. If you have any more suggestions or need further assistance, please feel free to reach out. Thank you for being a valued user of SimplyBook.me!

SD

Sharon D.  
Owner  
Retail  
Used the software for: 2+ years

### "Simply Book Me Review "

July 16, 2024

2.0

I would give the service overall 3 stars just need to simplify things and make the booking site user friendly it can be intimidating which makes it not so helpful for my business.

Pros

The Booking site is very difficult to navigate. My clients shouldn’t have to pay for the add ons if they are paying for the deposit. I’ve had a very hard time with using all of the custom features to market my business. The text option doesn’t work to send out notifications to clients. I was told you had to have an android to create an app when most people have iPhones. Sending out notifications to my clients needs to fixed soon.

Cons

The extra amount my clients have to pay when they’re paying a deposit and selecting and add-on.

Review Source

AK

Andrew K.  
President  
Music  
Used the software for: 1-2 years

### "Best Scheduling and Booking Software I've Tested Out of 40+"

July 20, 2024

5.0

Pros

Best scheduling software for a recording studio out there. I've tested over 40 other booking software's and Simpybook is by far the best for a mult-location, multi-calendar, multi-staff, multi-user, etc option.

Cons

Calendar view could be easier to read & sort.

Review Source

Response from SimplyBook.me

August 16, 2024

Thank you for your detailed review! We're thrilled to hear that SimplyBook.me stands out among the 40+ booking systems you've tested, especially for complex needs like multi-location and multi-staff management. We appreciate your feedback on the calendar view and will look into how we can improve its readability and sorting. If you have any further suggestions or need assistance, feel free to reach out!

NA

Nyshea A.  
Certified Life Coach  
Individual & Family Services  
Used the software for: 6-12 months

### "Honest Review "

July 23, 2024

4.0

okay no major benefits or special features for users everything is added cost or makes you spend more money

Pros

Overall platform provide components that are needed, simplistic design

Cons

does not provide ease of use and the platform editing is not the easiest to use, the features you actually need require more money but the next package does not make sense for the size of the business. Get little to no traction on the site

Reason for choosing SimplyBook.me

free start up

Review Source

Response from SimplyBook.me

August 16, 2024

Thank you for your honest feedback. We’re glad you find the platform’s core components useful and appreciate the simple design. We understand that the ease of use and feature costs can be concerns. Our team is always working to improve, and we welcome any suggestions you might have. If you need assistance or have further questions, please reach out to our support team.

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