# SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140086/Simplybook-me/reviews --- SimplyBook.me 4.6 (1281) [View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SimplyBook.me Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews OR Oliver R OwnerEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “The best features is definitely the documentation function, which allows you to save emails, photos and documents related to individuals and institutions in the history and link these to others .“ June 18, 2025 KN Katrin N Owner operatorHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “The system doesn't recognise it's own bookings. If you're a solo entrepreneur with a life who can't spend constant time on a laptop to block out times in your calendar AND the booking system, this unfortunately makes the whole thing obsolete.“ August 8, 2025 MA Michael A FounderMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “SimplyBook.me works great for our use — it connects with all 3 major platforms (including iCloud calendar), and is easy enough for clients and leads to use.“ November 10, 2025 Eliška Š ProductionEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing.“ November 10, 2025 Eliška Š ProductionEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months. “We actually use SimplyBook.me for organizing a two-day event, not for running a business, and it still provides everything we need.“ November 10, 2025 Rajesh S OwnerEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “Initially we had lot of trouble mainly due to number of fields required.“ October 27, 2025 PG Peter G ownerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “The system was highly customizable made it easy for clients to book, reschedule, or cancel appointments on their own.“ December 30, 2025 Vp Vanessa p CounselorMental Health Care, Self-employedUsed the software for: 1-2 years. “The automatic renewal takes a couple days to hit the account, and in those days features are turned off so clients don't get their reminders“ July 17, 2024 ## Showing most helpful reviews Showing 1-25 of 1281 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eliška Š. Production Events Services Used the software for: Less than 6 months ### "Easy Setup, Great Support, and Excellent Value" November 10, 2025 5.0 My overall experience with SimplyBook.me has been very positive. I was able to set up most of the system on my own thanks to its clear and user-friendly interface. Whenever I wasn’t sure about something, I could either use the built-in AI search tool—which pulls information directly from their materials—or contact live support. Both options were extremely helpful, and everything was successfully configured in the end. Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing. However, that’s more of a Stripe issue than SimplyBook.me’s. We actually use SimplyBook.me for organizing a two-day event, not for running a business, and it still provides everything we need. It’s flexible, intuitive, and works perfectly for our purposes. Overall, SimplyBook.me has fully met my expectations, and the price-to-performance ratio is excellent. I can definitely recommend it to anyone looking for a reliable and easy-to-use booking system. Pros Clear and intuitive interface Easy to set up without external help Helpful AI search tool and responsive live support Flexible enough even for one-time events Excellent value for money Cons No support or system interface in the Czech language Settings are divided into several interconnected tabs, so it’s sometimes necessary to double-check that one change hasn’t affected another area Review Source Response from SimplyBook.me November 25, 2025 Dear Eliška thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team JH Justin H. Administrator Financial Services Used the software for: 1-2 years ### "Simply breaking the mold in a world of cookie-cutter booking software" March 28, 2025 5.0 Overall it was a fantastic experience. I had tried several different booking softwares before coming across SimplyBook.me, and it was a breath of fresh air. Pros The exceptionally high level of features and customization options, especially when compared to other booking options / software. Cons Customization is something of a double-edged sword - the more you have, the more complicated things become. This felt compounded by the way things were organized, like having to go to multiple different sites depending on what you need to do. Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[Clover](https://www.capterra.com/p/226864/Clover/)[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) Reason for choosing SimplyBook.me The price for SimplyBook.me ended up being much cheaper - by far. And while all the other options I tried were decent, in the end they would be missing some key features that I didn't want to go without. Review Source Response from SimplyBook.me July 7, 2025 Thank you, Justin! We're thrilled to hear SimplyBook.me has been a breath of fresh air for your business. It's great to know our features and pricing stood out compared to other tools you tried. We also really appreciate your honest feedback about customization—it's something we’re always looking to make easier. If you ever have suggestions on how we can simplify the experience further, we’d love to hear them. Thanks again for the thoughtful review and for choosing SimplyBook.me! EM Eku M. Club Director Sports Used the software for: Less than 6 months ### "Honest Review of Simplybook" March 13, 2025 1.0 Terrible - This product while good intentioned, simply cannot handle execution at scale. This product should be limited to small vendors who only have a small number of people booking. For context, we were part of an event with 1600 participants all trying to book at the same time, and quite frankly the tool was ineffective, frustrating, and a terrible user experience. Many users can’t log in at all. When they do get in, events either don’t display or aren’t clickable. There were a number of glitches/freezes throughout the process, and if you refreshed, you lost any progress you made, preventing teams from securing a time. For a process that already comes with high demand and pressure, these technical issues make it unnecessarily frustrating. I personally experienced the system freezing on the confirmation screen multiple times, which meant I lost the time I was trying to book and had to start over, and did not end up with my first option. Others have had similar issues. Pros I did not see any pros with SimplyBook.me Cons The system could not handle volume at scale. It was not easy to use, and froze/glitched regularly. Review Source Response from SimplyBook.me March 17, 2025 Hello Eku SimplyBook.me is well capable of handling such big load but then you have to contact our account managers and make sure that you are getting the high load product. The common version is done for beauty salons, yoga studios, consultants etc. which normally do not have anything near this load on a daily basis. We have a special queue manager to deal with this kind of load, so feel free to contact us if you want to take a look at that feature. All the best The SimplyBook.me team. NO Nick O. Owner Leisure, Travel & Tourism Used the software for: 6-12 months ### "Renewal time and we're staying" January 23, 2026 4.0 Its platform is pretty simple to use and after a while, everyday tasks become easy. It does the job. Pros We've been using Simplybook.me for a year. Its time to renew and having checked out other booking sites, we will stay with them. They are slightly more expensive but offer so much more. Being a computer illiterate I regularly run into trouble when changing the site and services / prices we're offering but the real time chat is excellent. Not once have I been left hanging or without the solution I need. Cons Unfortunately you have to use the live chat facility when making contact. No real person to speak to in person Review Source MA Michael A. Founder Marketing and Advertising Used the software for: 1-2 years ### "Exceptional value for money calendar scheduling that works with top platforms" November 10, 2025 5.0 SimplyBook.me works great for our use — it connects with all 3 major platforms (including iCloud calendar), and is easy enough for clients and leads to use. Pros Exceptional value for money calendar scheduling. Very flexible, integrates with Google, Microsoft and Apple. Excellent customer support. Cons Setup might require a bit of investment in terms of a learning curve, but this is not unexpected or even a major complaint — I fully expect those with multiple calendars will have to do some work. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing SimplyBook.me Connects with Apple's iCloud calendar, and Calendly does not. Review Source Response from SimplyBook.me November 18, 2025 Thank you so much Michael for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team. CA Chris A. Communications Specialist Individual & Family Services Used the software for: Less than 6 months ### "Happy to find a booking service with so many extra features!" February 21, 2025 5.0 I'm still a new user and overall I am very happy. Pros Feature rich to expand use as my needs grow. New to system but does everything I need as a single provider with one to one services and classes. Support so far has been excellent. Combines a lot of services into one that a basic booking service doesn't provide. Cons The only reason I would take off a star or move on down the road is that it isn't a complete white label solution. You still have to use their favicon, but it should be an easy feature for them to add in future. There is a learning curve to use site with all of its features. Alternatives considered [Zoho One](https://www.capterra.com/p/166175/Zoho-One/)[Paperbell](https://www.capterra.com/p/206052/Paperbell/)[YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing SimplyBook.me It met my critical needs for online booking, esthetic design, payment system, cost, and additional add-on features like I may benefit from in future. Features like enhanced notifications, social media integrations, and basic crm. Review Source Response from SimplyBook.me July 7, 2025 Hi Chris, Thank you so much for your detailed and thoughtful review! We're thrilled to hear that SimplyBook.me has met your critical needs and that you're finding value in our rich feature set and support. It's great to know our platform is helping you grow your one-to-one services and classes with confidence. We really appreciate your feedback regarding the white label aspect. You’re absolutely right — allowing users to fully customize elements like the favicon is a logical next step, and your input has been shared with our development team for consideration in future updates. We're glad to have you on board and look forward to supporting you as your business continues to grow! Warm regards, The SimplyBook.me Team BD Brian D. CEO Sports Used the software for: Less than 6 months ### "Amazing platform and customer service! (One good idea in here too)" November 13, 2024 5.0 Our experience with this company has been outstanding. They provide a top-tier service, and the product has delivered consistent value, aligning perfectly with our needs and enhancing our operations. Their platform is intuitive, efficient, and has allowed us to streamline processes effectively. \[sensitive content hidden\] consistently provided insightful guidance and was instrumental in helping us navigate the initial setup. His in-depth knowledge and willingness to walk us through each step made a significant difference in our onboarding experience. \[sensitive content hidden\] has been a true asset, particularly with her quick response times and clear communication. She’s always accessible and ensures we feel supported, no matter how complex the inquiry. \[sensitive content hidden\] has a knack for understanding our needs even before we fully articulate them, often offering solutions that anticipate potential issues. Her proactive support and thoughtful insights have greatly contributed to our satisfaction. Pros The customer service team deserves special recognition for their dedication and responsiveness. They have gone above and beyond to ensure our questions are answered and that any challenges are resolved swiftly. \[sensitive content hidden\] have been exceptional throughout our engagement. Each of them has demonstrated professionalism, patience, and a deep understanding of our unique requirements, making our interactions smooth and productive. Their proactive approach and attention to detail set a high standard for customer support. Cons One area for improvement would be to offer customizable revenue-sharing options. I'd love to see a way to implement revenue splits between each service provider and my company, which would open even more opportunities for collaboration and growth. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing SimplyBook.me I felt the features and benefits were much more extensive and I could stay with Simplybook.me for the long run because of all the features as we grow. Switched from [Setmore](https://www.capterra.com/p/122035/SetMore/) I need a more robust offering and Simplybook.me did just that. Review Source Response from SimplyBook.me January 20, 2025 Thank you so much for your amazing feedback! We’re happy to hear that our customer service team has made such a positive impact. We truly value your input and are glad to know the platform has helped your processes. We also appreciate your suggestion about customizable revenue-sharing options, and we’ll certainly take it into consideration for future updates. If you ever need more support or have further ideas to share, don’t hesitate to reach out. We’re here to help as you continue growing with SimplyBook.me! DJE D. J. E. LMT Health, Wellness and Fitness Used the software for: Less than 6 months ### "It is okay for the money" November 28, 2024 4.0 Not great but not horrible either. The CSR are very responsive and helpful, That is why this software scored higher for me. Pros All of the features and that the price was affordable. Cons The software is not user friendly enough. There is a bit of a learning curve compared to other systems on the market. The YouTube video's are not detailed enough to be helpful. Luckily, I had additional assistance from other's that helped me build the system out so that I could use it. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing SimplyBook.me I liked PowerDairy but to add others was to expensive and the same for the others. Except MassageBook, it did not have one of the features that I needed. And they did not know when it would be rolled out. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Schedulicity was great but the CC processor did not want to work with my second location. Vagaro became extremely expressive other time. Review Source Response from SimplyBook.me January 20, 2025 Thank you for your feedback! We’re glad to hear that you found SimplyBook.me affordable and that our support team was helpful. We understand the learning curve can be a bit tricky, and we’re working on making the platform easier to use. BY Bruce Y. Owner Automotive Used the software for: 6-12 months ### "Best booking site " September 26, 2024 5.0 So far most things have been seamless and I can research using their AI search tool. Sometimes when I reach out through the live chat I quickly get my questions answered. Pros Extremely simple to use. This is perfect for someone with little knowledge of how to put together a scheduling site. I have had many compliments on my site and feel like I get more bookings because of it. Cons Sometimes I find it hard to navigate on the mobile app. Secondly, If I book a client for them on my booking page, not the admin side, if I go to book someone else the last person info is still there and I cant seem to get rid of it without shutting the app or desktop off and then rebooting.. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing SimplyBook.me I fit my needs better than any others. It was more versatile in set up and gave me more options. Review Source Response from SimplyBook.me October 4, 2024 Thank you for your feedback! We’re delighted to hear that you find SimplyBook.me easy to use and that it has positively impacted your bookings. It’s great to know you appreciate the AI search tool and the responsiveness of our live chat support. We understand your concerns regarding navigation on the mobile app and the issue with retaining client information when booking. Your feedback is valuable, and we’ll take it into consideration as we work on improvements. If you have any further questions or suggestions, please feel free to reach out! CB Ching B. Teacher Education Management Used the software for: Less than 6 months ### "Save my time and cost" July 17, 2025 5.0 My overall experience is excellent. It’s easy to set up and has saved me time and costs compared to building a booking system with WordPress. Pros Saved me so much time and cost—I didn’t need to build my own booking system from scratch. It’s easy to use, looks professional Cons The limit of 8 custom features feels too restrictive. Many of the features are essential for running a professional service, and I often find myself needing more than 8. Increasing the limit to 12 or more would make a big difference for growing businesses like mine. Alternatives considered [WordPress & WooCommerce Affiliate Program](https://www.capterra.com/p/234543/WordPress--WooCommerce-Affiliate-Program/) Reason for choosing SimplyBook.me more time to build the system and safety issues Review Source Response from SimplyBook.me November 18, 2025 Thank you so much Ching for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team. JK Joanna K. Energy Healing Practitioner Alternative Medicine Used the software for: 1-2 years ### "Makes running my business and scheduling so simple!" July 17, 2024 4.0 My experience has been very smooth and without issues. Pros I love how easy it is to get started setting up and using this platform for my clients. Cons It could use a few more functions but for the price it's hard to beat. Switched from [Kajabi](https://www.capterra.com/p/154682/Kajabi/) Kajabi was too expensive and more than what I needed. Review Source Response from SimplyBook.me August 30, 2024 Thank you for the feedback! We're glad to hear that SimplyBook.me has made running your business and managing scheduling easier. We appreciate your note about adding more functions; we’re always working on enhancements and value your input. If you have specific features in mind, please let us know. SP Sami P. Company Founder Education Management Used the software for: 6-12 months ### "Best Booking Tool" November 3, 2025 5.0 I love using Simply Book Me, it has made our business really easy for people to book our services and to automate emails and notifications. Pros I love how multifunctional it is, and the customer service is always really helpful. The range of functions is great, it means thatI can tailor my services perfectly to my business needs. Cons some technical limitations on some plans, which can restrict what I need to do in terms of functionality. Review Source Response from SimplyBook.me November 18, 2025 Thank you so much Sami for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team. GR Genevieve R. General Manager Wine and Spirits Used the software for: 6-12 months ### "Adaptable for multiple uses" July 18, 2024 4.0 I did a lot of research before choosing SimplyBook and I haven't found very many services that offer this much customization. Of course I'm greedy and want more through. I'm grateful this is available and would recommend it. Pros I like that I can use it as a reservation software for my unique business needs as a brewery. I like that you can build your own package with the features. I wish other companies did that more often. Cons I wish that there was more features tailored to reservations and private events. I also wish that the items we sell through the payment system could be labeled with categories that transfer to our POS system. There's a bit of a learning curve if you're using the software but it's worth the effort. Reason for choosing SimplyBook.me They are all super expensive and don't have enough flexibility for my business needs. I tried really hard to make them work and it was a waste of time. Simplybook could easily move in on this market and would do really well with brewery taprooms especially. We're stuck because we aren't a restaurant but people want to make reservations and book events. We also often need to schedule food trucks and there isn't a booking software for that available. Two markets in need of a software that suits them. Review Source Response from SimplyBook.me August 16, 2024 Thank you for sharing your detailed feedback! We’re thrilled that SimplyBook.me’s adaptability and customizable features have met your unique needs for your brewery. We appreciate your insights on areas for improvement. Your suggestions are valuable and will help us enhance our platform further. If you have any more ideas or need assistance, please feel free to reach out. We’re here to support your business and are committed to evolving our service to better fit diverse needs. Thank you for recommending us! DM Daniel M. Owner Events Services Used the software for: 2+ years ### "Great experience used for many years" July 17, 2024 5.0 We've used this system for around 8-9 years now and it's been great. At one point I considered Square Appointments, but it was more costly, and also not as easy to use/setup. Whenever I did have an issue the support team at SimplyBook.me has been outstanding. Pros Lots of customization options, overall very flexible, and great system once setup correctly. Cons It can be overwhelming trying to figure out which add-ons are most useful as there are so many (not a bad thing though). The system won't allow multi-day bookings either unless enable clients to book past closing time. Alternatives considered [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing SimplyBook.me Cost, features, value more or less. Review Source Response from SimplyBook.me August 16, 2024 Thank you for sharing your experience! We’re pleased to hear that you’ve had a great experience with SimplyBook.me over the years and appreciate the flexibility and customization options it offers. Your feedback on the overwhelming number of add-ons and the challenge with multi-day bookings is valuable, and we’re continuously working to improve these aspects. It’s great to know our support team has been helpful whenever you encountered issues. If you have any specific feature requests or need further assistance, please reach out. We’re here to ensure you get the most out of our system. Thank you for choosing SimplyBook.me and for your long-standing support! RB Renee B. Assistant Director, Academic Enrichment Education Management Used the software for: 2+ years ### "Work in progress" July 16, 2024 4.0 I like simplybook.me, but would like it to be able to have a bit more flexibiltity with the interface. i need to be able to put location first and add multiple service providers to multiple locations without creating separate profile with separte hours of operation. Pros I like the customization of scheduling for the service providers, and real-time adjustments. if for any reason a provider is not available, you can take them off the schedule promptly and then add upon their return. I like the option to create different locations. Cons Setting up locations with multiple service providers is non exisant. if you want a service provider in multiple locaions you have to create a separate profle for the service provider. you cannot change have categories first then location. this would be a great feature. More effective if you have one service provider per location. not for multiple use the market place cannot be in alphabetical order. I love the marketplace feature but wish I could have edit it to my liking. I like how the services are first and then the service provider. you have to join a group to submit an upgrade request and if it gets multiple votes it gets implemented. Alternatives considered [Penji](https://www.capterra.com/p/201800/Penji/) Reason for choosing SimplyBook.me more cost efficient Review Source RG Ryan G. Technology Lead Consumer Services Used the software for: 2+ years ### "Easy and reliable auto detail scheduling" July 16, 2024 5.0 Overall excellent experience, easy to set up and use, both for us and our customers. Pros It was very easy to set up an embed on our website to allow our customers to book auto detailing appointments with SimplyBook.me, and manage and cancel their appointments themselves. It's far better than customers having to call in and speak to our manager to manually find and schedule times and write down that information, then having to contact the manager again if they need to make changes, reschedule, etc. Cons It's not as easy as it should be to set up a customized schedule, such as only allowing a certain number of specific services during specific time periods each day (for example, 3 full details OR 2 full details and 2 express services OR 1 full detail and 5 express services). Review Source Response from SimplyBook.me August 30, 2024 Thanks for your feedback! We’re glad to hear that the integration and self-service options are working well for you and your customers. We understand that customizing schedules to fit specific service limits can be challenging, and we appreciate your input on this. We’ll pass your comments along to our team for future improvements. If you need any assistance or have more suggestions, feel free to let us know! RK Rachael K. Dog and cat groomer Health, Wellness and Fitness Used the software for: 1-2 years ### "4 out of 5 stars" July 17, 2024 4.0 I give it a 4 out of 5 stars overall. Very good service but lacking key things. Pros I love the free website and online scheduling. Cons It glitches and needs to bre refreshed frequently. No option to put notes on a client. Only on appointment. I would like to put a pets name on file as well as their owner. Notes for the client would suffice. I haven't been able to figure out how to add text reminders. I wish there were more useful options for enabling more add ons for the 300. I upgraded to 300 just to allow one more add on. It paid for itself with that but I would like to add more and cannot justify paying more. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing SimplyBook.me Good value for a start up business. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your detailed review! We’re glad to hear you appreciate the free website and online scheduling features of SimplyBook.me. We appreciate your feedback on these points. We are continually working to enhance our platform and your input helps guide those improvements. If you need assistance with any specific features or have additional suggestions, please don't hesitate to reach out. We’re here to help and hope to continue providing you with great value as you grow your business. Thank you for choosing SimplyBook.me! CM Cheryl M. Ceo Alternative Medicine Used the software for: 2+ years ### "Good basic booking tool" September 7, 2024 4.0 Pros It’s easy enough to use but it’s basically just booking Cons Wanted more functionality but it does bookings well Review Source Response from SimplyBook.me September 27, 2024 Thank you for your feedback! We're happy to hear that you find SimplyBook.me easy to use for your booking needs. While it’s a great tool for booking, we also have over 70 custom features that might enhance your experience even further. If there are specific functionalities you’re looking for or any suggestions you have, we’d love to hear them! Your input is really important to us as we strive to improve. EN Eric N. Manager Sporting Goods Used the software for: 1-2 years ### "Quick Review of Simplybook.me" July 16, 2024 4.0 Pros We enjoyed the wide variety of options and configurations it allows. You can set different services and different employees for your clients with ease. For us, using it as a booking system is our top priority, and it does this well. Cons Limited features unless you unlock them. It would be nice if they allowed more features by default. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Review Source Response from SimplyBook.me September 6, 2024 Thank you for your review! We’re pleased to hear that the variety of options and configurations has been beneficial for your booking needs. We understand that more features by default would be helpful, and we offer various plans to cater to different needs and preferences. If you have any specific feature requests or need assistance, please let us know! Damien B. Creative Director Media Production Used the software for: 6-12 months ### "SimplyBook.me is a great entry level appointment booking platform" October 19, 2024 4.0 SimplyBook.me is a great entry level appointment booking platform for beginners. Pros It's amazing as a free appointment booker. Cons It's still not a better option than Calendly. Review Source Response from SimplyBook.me November 8, 2024 Thank you so much for taking the time to leave us a review! We're glad you are enjoying using our platform. JW James W. Admin Non-Profit Organization Management Used the software for: 2+ years ### "Critical to our organization " July 17, 2024 5.0 Pros Allows bookings for several workers and dates. Cons The calendar system sometimes confuses customers about what month they are booking. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your feedback! We’re pleased to hear that SimplyBook.me is critical to your organization and helps with booking for multiple workers and dates. We appreciate your note about the calendar system and understand that this can be a concern. We’ll take this into consideration as we continue to improve our platform. If you have any more suggestions or need further assistance, please feel free to reach out. Thank you for being a valued user of SimplyBook.me! JR Jody R. Owner Retail Used the software for: 2+ years ### "Good BUT no downgrading " July 19, 2024 5.0 Overall I was happy with my experience, until I found I couldn't downgrade my account. That really felt underhanded, and colored my entire experience with SimplyBookMe. I've been using to for at least 5 years now. Pros I think the product is good and easy to navigate. It's flexible. Cons Two BIG issues. The first, if you start on the free plan and then upgrade to a paid plan, you CANNOT go back. You have to create an entirely new account from scratch with a different email address. You can pay to have your info ported over to the new account. This is in the fine print of the terms and conditions, no where else. Shady. The second thing, occasionally custom features move to be paid-only, forcing an upgrade. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your feedback. We're glad to hear you find the product easy to navigate and flexible. We apologize for any frustration caused by the limitations on downgrading and the changes to custom features. Your experience and feedback are valuable to us, and we'll take them into consideration as we work to improve our services. If you need any assistance or have further concerns, please feel free to reach out to our support team. MP Madie P. Owner Sports Used the software for: 2+ years ### "Love it! Easy to use" July 17, 2024 5.0 Pros Easy to use and clients love the ease of it. Cons Not all features available for free, have to pay extra. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your review! EL Ellie L. Legacy Video™ Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Effective Appointment Booking Software" July 17, 2024 5.0 Pros It's easy to use and manage. Their support team has always been very responsive and helpful every time I've reached out (which has been quite a few times!). Overall, it does the job in a great way and I'm satisfied with the product. Cons Although it is user friendly, all of the options on the screen can feel overwhelming. There's a lot of words, images, videos, notifications, etc. that you have to sort through to find what you're looking for. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your review! We're thrilled to hear that you find SimplyBook.me easy to use and that our support team has been helpful. Your feedback about the user interface is valuable, and we're continuously working to make our platform more intuitive and streamlined. If you have any specific suggestions or need further assistance, please don’t hesitate to reach out. We’re here to help and appreciate your input as we strive to improve the experience for all our users. NH Nush H. Stylist Cosmetics Used the software for: 1-2 years ### "Affordable Booking Site " July 26, 2024 5.0 It’s good, I Just wish I can get more features for my plan Pros The price,it’s cheaper then most for a someone starting up Cons Limited features with each plan, making it a bit more difficult. Reason for choosing SimplyBook.me Cheaper price then most site, convenient Review Source Response from SimplyBook.me August 16, 2024 Thank you for your review! We’re glad to hear that you find our pricing affordable and convenient. We understand that you’d like more features within your plan and appreciate your feedback on this. We’re always looking to improve and will take your suggestions into consideration as we continue to develop our plans and features. If you have any further questions or need assistance, please don’t hesitate to reach out! Similar Products Featured