# SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140086/Simplybook-me/reviews --- SimplyBook.me 4.6 (1283) [View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SimplyBook.me Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews OR Oliver R OwnerEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “The best features is definitely the documentation function, which allows you to save emails, photos and documents related to individuals and institutions in the history and link these to others .“ June 18, 2025 KN Katrin N Owner operatorHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “The system doesn't recognise it's own bookings. If you're a solo entrepreneur with a life who can't spend constant time on a laptop to block out times in your calendar AND the booking system, this unfortunately makes the whole thing obsolete.“ August 8, 2025 PG Peter G ownerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “The system was highly customizable made it easy for clients to book, reschedule, or cancel appointments on their own.“ December 30, 2025 Eliška Š ProductionEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing.“ November 10, 2025 Jayden C Business Development DirectorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “The automation saves us hours of administrative work each week—no more back-and-forth emails or double bookings.“ March 27, 2026 Vp Vanessa p CounselorMental Health Care, Self-employedUsed the software for: 1-2 years. “The automatic renewal takes a couple days to hit the account, and in those days features are turned off so clients don't get their reminders“ July 17, 2024 Jayden C Business Development DirectorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “Saves Time & Reduces Admin: Users love that it eliminates back-and-forth emails and phone calls for scheduling.“ March 27, 2026 TA Temiloluwa A Tutor, MusicianMusic, 2 - 10 employeesUsed the software for: Less than 6 months. “the site takes a while to load certain webpages especially the page that shows dates, times and services to be booked“ July 16, 2024 ## Showing most helpful reviews Showing 1-25 of 1283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eliška Š. Production Events Services Used the software for: Less than 6 months ### "Easy Setup, Great Support, and Excellent Value" November 10, 2025 5.0 My overall experience with SimplyBook.me has been very positive. I was able to set up most of the system on my own thanks to its clear and user-friendly interface. Whenever I wasn’t sure about something, I could either use the built-in AI search tool—which pulls information directly from their materials—or contact live support. Both options were extremely helpful, and everything was successfully configured in the end. Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing. However, that’s more of a Stripe issue than SimplyBook.me’s. We actually use SimplyBook.me for organizing a two-day event, not for running a business, and it still provides everything we need. It’s flexible, intuitive, and works perfectly for our purposes. Overall, SimplyBook.me has fully met my expectations, and the price-to-performance ratio is excellent. I can definitely recommend it to anyone looking for a reliable and easy-to-use booking system. Pros Clear and intuitive interface Easy to set up without external help Helpful AI search tool and responsive live support Flexible enough even for one-time events Excellent value for money Cons No support or system interface in the Czech language Settings are divided into several interconnected tabs, so it’s sometimes necessary to double-check that one change hasn’t affected another area Review Source Response from SimplyBook.me November 25, 2025 Dear Eliška thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team CA Chris A. Communications Specialist Individual & Family Services Used the software for: Less than 6 months ### "Happy to find a booking service with so many extra features!" February 21, 2025 5.0 I'm still a new user and overall I am very happy. Pros Feature rich to expand use as my needs grow. New to system but does everything I need as a single provider with one to one services and classes. Support so far has been excellent. Combines a lot of services into one that a basic booking service doesn't provide. Cons The only reason I would take off a star or move on down the road is that it isn't a complete white label solution. You still have to use their favicon, but it should be an easy feature for them to add in future. There is a learning curve to use site with all of its features. Alternatives considered [Zoho One](https://www.capterra.com/p/166175/Zoho-One/)[Paperbell](https://www.capterra.com/p/206052/Paperbell/)[YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing SimplyBook.me It met my critical needs for online booking, esthetic design, payment system, cost, and additional add-on features like I may benefit from in future. Features like enhanced notifications, social media integrations, and basic crm. Review Source Response from SimplyBook.me July 7, 2025 Hi Chris, Thank you so much for your detailed and thoughtful review! We're thrilled to hear that SimplyBook.me has met your critical needs and that you're finding value in our rich feature set and support. It's great to know our platform is helping you grow your one-to-one services and classes with confidence. We really appreciate your feedback regarding the white label aspect. You’re absolutely right — allowing users to fully customize elements like the favicon is a logical next step, and your input has been shared with our development team for consideration in future updates. We're glad to have you on board and look forward to supporting you as your business continues to grow! Warm regards, The SimplyBook.me Team EM Eku M. Club Director Sports Used the software for: Less than 6 months ### "Honest Review of Simplybook" March 13, 2025 1.0 Terrible - This product while good intentioned, simply cannot handle execution at scale. This product should be limited to small vendors who only have a small number of people booking. For context, we were part of an event with 1600 participants all trying to book at the same time, and quite frankly the tool was ineffective, frustrating, and a terrible user experience. Many users can’t log in at all. When they do get in, events either don’t display or aren’t clickable. There were a number of glitches/freezes throughout the process, and if you refreshed, you lost any progress you made, preventing teams from securing a time. For a process that already comes with high demand and pressure, these technical issues make it unnecessarily frustrating. I personally experienced the system freezing on the confirmation screen multiple times, which meant I lost the time I was trying to book and had to start over, and did not end up with my first option. Others have had similar issues. Pros I did not see any pros with SimplyBook.me Cons The system could not handle volume at scale. It was not easy to use, and froze/glitched regularly. Review Source Response from SimplyBook.me March 17, 2025 Hello Eku SimplyBook.me is well capable of handling such big load but then you have to contact our account managers and make sure that you are getting the high load product. The common version is done for beauty salons, yoga studios, consultants etc. which normally do not have anything near this load on a daily basis. We have a special queue manager to deal with this kind of load, so feel free to contact us if you want to take a look at that feature. All the best The SimplyBook.me team. VR Verified Reviewer Business Development Director Education Management Used the software for: 1-2 years ### "Best booking solution" March 27, 2026 5.0 Simplybook has been a game-changer for our business. It’s incredibly intuitive and simple to use, allowing us to set up and manage appointments with zero hassle. The automation saves us hours of administrative work each week—no more back-and-forth emails or double bookings. It truly is the best booking solution out there, streamlining our entire workflow efficiently. Highly recommended for anyone looking to simplify their scheduling and reclaim valuable time. Pros Saves Time & Reduces Admin: Users love that it eliminates back-and-forth emails and phone calls for scheduling. This frees them up to focus on their core business, with one reviewer calling it a "game-changer" that takes "chaos out of my life" . Ease of Use: The platform is consistently described as "easy to set up," "intuitive," and "effortless" for both business owners and their clients to navigate . Extensive Features & Customization: The wide range of features and "custom features" allows businesses to tailor the system to their specific needs, whether for a solo practice or a larger operation . Excellent Customer Support: Users frequently praise the support team for being "swift," "helpful," and providing "creative solutions" via live chat . Good Value: The pricing model, which allows unlimited providers and services, is seen as excellent value, especially for small to medium-sized businesses Cons Cost of Features: Essential features often require paid upgrades or occupy limited "custom feature" slots, and some paid add-ons are considered expensive Review Source Response from SimplyBook.me May 5, 2026 Thank you so much for leaving us this positive feedback, we truly appreciate it! All the best from the SimplyBook.me team BD Brian D. CEO Sports Used the software for: Less than 6 months ### "Amazing platform and customer service! (One good idea in here too)" November 13, 2024 5.0 Our experience with this company has been outstanding. They provide a top-tier service, and the product has delivered consistent value, aligning perfectly with our needs and enhancing our operations. Their platform is intuitive, efficient, and has allowed us to streamline processes effectively. \[sensitive content hidden\] consistently provided insightful guidance and was instrumental in helping us navigate the initial setup. His in-depth knowledge and willingness to walk us through each step made a significant difference in our onboarding experience. \[sensitive content hidden\] has been a true asset, particularly with her quick response times and clear communication. She’s always accessible and ensures we feel supported, no matter how complex the inquiry. \[sensitive content hidden\] has a knack for understanding our needs even before we fully articulate them, often offering solutions that anticipate potential issues. Her proactive support and thoughtful insights have greatly contributed to our satisfaction. Pros The customer service team deserves special recognition for their dedication and responsiveness. They have gone above and beyond to ensure our questions are answered and that any challenges are resolved swiftly. \[sensitive content hidden\] have been exceptional throughout our engagement. Each of them has demonstrated professionalism, patience, and a deep understanding of our unique requirements, making our interactions smooth and productive. Their proactive approach and attention to detail set a high standard for customer support. Cons One area for improvement would be to offer customizable revenue-sharing options. I'd love to see a way to implement revenue splits between each service provider and my company, which would open even more opportunities for collaboration and growth. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing SimplyBook.me I felt the features and benefits were much more extensive and I could stay with Simplybook.me for the long run because of all the features as we grow. Switched from [Setmore](https://www.capterra.com/p/122035/SetMore/) I need a more robust offering and Simplybook.me did just that. Review Source Response from SimplyBook.me January 20, 2025 Thank you so much for your amazing feedback! We’re happy to hear that our customer service team has made such a positive impact. We truly value your input and are glad to know the platform has helped your processes. We also appreciate your suggestion about customizable revenue-sharing options, and we’ll certainly take it into consideration for future updates. If you ever need more support or have further ideas to share, don’t hesitate to reach out. We’re here to help as you continue growing with SimplyBook.me! DJE D. J. E. LMT Health, Wellness and Fitness Used the software for: Less than 6 months ### "It is okay for the money" November 28, 2024 4.0 Not great but not horrible either. The CSR are very responsive and helpful, That is why this software scored higher for me. Pros All of the features and that the price was affordable. Cons The software is not user friendly enough. There is a bit of a learning curve compared to other systems on the market. The YouTube video's are not detailed enough to be helpful. Luckily, I had additional assistance from other's that helped me build the system out so that I could use it. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing SimplyBook.me I liked PowerDairy but to add others was to expensive and the same for the others. Except MassageBook, it did not have one of the features that I needed. And they did not know when it would be rolled out. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Schedulicity was great but the CC processor did not want to work with my second location. Vagaro became extremely expressive other time. Review Source Response from SimplyBook.me January 20, 2025 Thank you for your feedback! We’re glad to hear that you found SimplyBook.me affordable and that our support team was helpful. We understand the learning curve can be a bit tricky, and we’re working on making the platform easier to use. CB Ching B. Teacher Education Management Used the software for: Less than 6 months ### "Save my time and cost" July 17, 2025 5.0 My overall experience is excellent. It’s easy to set up and has saved me time and costs compared to building a booking system with WordPress. Pros Saved me so much time and cost—I didn’t need to build my own booking system from scratch. It’s easy to use, looks professional Cons The limit of 8 custom features feels too restrictive. Many of the features are essential for running a professional service, and I often find myself needing more than 8. Increasing the limit to 12 or more would make a big difference for growing businesses like mine. Alternatives considered [WordPress & WooCommerce Affiliate Program](https://www.capterra.com/p/234543/WordPress--WooCommerce-Affiliate-Program/) Reason for choosing SimplyBook.me more time to build the system and safety issues Review Source Response from SimplyBook.me November 18, 2025 Thank you so much Ching for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team. KA Ken A. Owner Professional Training & Coaching Used the software for: 6-12 months ### "SimplyBook is Excellent" January 16, 2025 5.0 My overall experience is excellent! The Team is really smart and they are patient too. Pros The Live Customer Support Chat. All the Live Agents are excellent. It is 24 hours a day. And even on the weekends when they need to close down for a day and a half, they still return your emails. They help you set it up. It's worth it. Cons There is nothing that I like least about SimplyBook. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) They try to force you into using Merchant Processing Programs that offer no customer support. We needed a company that would integrate with Visa's company, Authorize.net, which is another great company. Review Source Response from SimplyBook.me January 20, 2025 Thank you for your amazing review! We’re so glad to hear that you’ve had an excellent experience with SimplyBook.me and our live customer support team. BY Bruce Y. Owner Automotive Used the software for: 6-12 months ### "Best booking site " September 26, 2024 5.0 So far most things have been seamless and I can research using their AI search tool. Sometimes when I reach out through the live chat I quickly get my questions answered. Pros Extremely simple to use. This is perfect for someone with little knowledge of how to put together a scheduling site. I have had many compliments on my site and feel like I get more bookings because of it. Cons Sometimes I find it hard to navigate on the mobile app. Secondly, If I book a client for them on my booking page, not the admin side, if I go to book someone else the last person info is still there and I cant seem to get rid of it without shutting the app or desktop off and then rebooting.. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing SimplyBook.me I fit my needs better than any others. It was more versatile in set up and gave me more options. Review Source Response from SimplyBook.me October 4, 2024 Thank you for your feedback! We’re delighted to hear that you find SimplyBook.me easy to use and that it has positively impacted your bookings. It’s great to know you appreciate the AI search tool and the responsiveness of our live chat support. We understand your concerns regarding navigation on the mobile app and the issue with retaining client information when booking. Your feedback is valuable, and we’ll take it into consideration as we work on improvements. If you have any further questions or suggestions, please feel free to reach out! SC Stefano C. Marketing manager Business Supplies and Equipment Used the software for: 6-12 months ### "A good tool to book online courses and reducing manual scheduling work " October 30, 2024 4.0 Used for less than a year for a business which sells online courses. The tutor can set up a booking page where students can view available course slots, select a class, register online and pay. A good tool to book online courses, but it can be difficult to figure out which plan is right for you. Pros Good integration with Google Calendar and social networks. Automated notifications for users and availability of online payments. Cons Even some essential features are available only in most expensive plans. The learning curve can be complex for beginners. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing SimplyBook.me It was too expensive for the features included Review Source Response from SimplyBook.me November 8, 2024 Thank you for your review! We’re glad to hear that SimplyBook.me has been a useful tool for booking online courses! Your feedback is important to us as we strive to improve our platform. If you have any questions or need assistance in choosing the right plan, please feel free to reach out. We’re here to help! GT Gligor T. Senior IT Engineer Banking Used the software for: 2+ years ### "Remodeled my complete booking process" June 30, 2025 5.0 Bookings are easily simplified with reliable reminders on the accredited note and the calendar, although some technicalities, such as intake forms and SMS gateway, might be user-friendlier. Pros SimplyBook.me automatically sends WhatsApp, SMS and email reminders This has greatly helped me to almost get rid of no-shows. The Google calendar integration controls everything, and I can take payments online or on the spot using POS. Cons The intake forms are not always available in the notification emails, and SMS gateway integration could be configured only manually. Review Source Response from SimplyBook.me July 7, 2025 Hi Gligor, thank you for the fantastic review and for being with us for over two years! We're so pleased to hear that the automatic reminders and integrations have helped reduce no-shows and simplified your process. Your feedback about intake forms and SMS gateway setup is very valuable — we’ll pass this on to our team for review. We're happy to support your booking system, and we truly appreciate your continued trust in SimplyBook.me! SP Sami P. Company Founder Education Management Used the software for: 6-12 months ### "Best Booking Tool" November 3, 2025 5.0 I love using Simply Book Me, it has made our business really easy for people to book our services and to automate emails and notifications. Pros I love how multifunctional it is, and the customer service is always really helpful. The range of functions is great, it means thatI can tailor my services perfectly to my business needs. Cons some technical limitations on some plans, which can restrict what I need to do in terms of functionality. Review Source Response from SimplyBook.me November 18, 2025 Thank you so much Sami for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team. AK Anna K. Yoga Teacher Health, Wellness and Fitness Used the software for: Less than 6 months ### "Kikai Yoga academy Review " April 16, 2025 5.0 Great! I just can’t afford it at the moment but hope to come back when the situation is a bit better — economically 🤗 Pros I Loved how easy and Quick in general it was to actually build and go live with the Page, it’s super simple and the New Age look makes it very adaptable to use and fit into any other designed webpage Cons I thought it was a bit sad that it wasn’t possible to create more pages or blogs, it’s a bit limited in creation — but provides a great booking service! Review Source Response from SimplyBook.me July 7, 2025 Hi Anna, thank you so much for your kind words! We’re really happy to hear that you found the system easy to set up. We truly understand that cost can be a challenge sometimes, and we appreciate your honesty. Your feedback about wanting more creative freedom with pages and blogs is noted – we’re always looking for ways to improve. We hope to welcome you back when the time is right, and wish you all the best with your yoga academy in the meantime! AM Anjal M. QA Computer Software Used the software for: I used a free trial ### "Great booking site, SimplyBook.me" January 15, 2025 4.0 Booking can be done easily and it's easy to setup. Pros Easy for appointment bookings, easy to use and provides great customer service. Cons It's expensive when trying to upgrade and creates trouble while trying to send the link. Review Source Response from SimplyBook.me January 20, 2025 Thank you for your review! AA Angela A. Senior Teaching and Learning Administrator Education Management Used the software for: 2+ years ### "Using SimplyBookMe since 2015" September 4, 2024 5.0 We have been using this software for 9 years and I personally have been using it for the last 3 years. In that time I have had very few issues from 'clients' or 'service providers'. It always works. Pros It's simple to use and to set up new service providers. Whenever there are questions the online chat facility always deals with issues quickly and efficiently. Cons That there are limits on the number of service providers that are allowed. Review Source Response from SimplyBook.me September 6, 2024 We're delighted to hear that you've had a positive experience with SimplyBook.me over the years! It's great to know that the setup process and our online chat support have met your needs. We appreciate your feedback about the limits on the number of service providers and will take it into consideration for future improvements. Thank you for your continued support and for sharing your experience! MW Merrilee W. Vocal and Piano Coach Music Used the software for: 1-2 years ### "SimplyBook.me literally changed my life" July 17, 2024 5.0 Overall, I have had a great experience with SimplyBook.me! I would never go back to scheduling my clients myself. Pros I was spending so much time scheduling and re-scheduling my students. With SimplyBook.me, they do all of that at their leisure. It's more than worth the $30 monthly fee I pay. I've had great experiences with their online help chat and in person phone calls. Cons Sometimes it's difficult to find where things are on the website. When that happens, I have to call/chat with their support team. Sometimes the admin website doesn't feel as intuitive as it could. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your review! We're delighted to hear that SimplyBook.me has made scheduling easier for you and is worth the investment. We appreciate your feedback about the website’s navigation and admin interface. Our team is always working to improve and streamline the user experience, so your insights are invaluable. If you need any further assistance or have more suggestions, please feel free to reach out. We're here to support you and ensure your experience continues to be positive. LD Loren D. Director of Personal Image Consumer Services Used the software for: 2+ years ### "Very nice experience for what it is. " July 16, 2024 5.0 SimplyBook was slightly difficult to get set up and I really struggled with their customer service, but it has worked really well for what we needed. Very user friendly for clients. Pros The customization aspect of everything. Although setup can be confusing, once you get past that, being able to customize it is very beneficial. Cons Customer Service. We were in need of specific help regarding the email platform before we switched to google and they were not very helpful. Plus, it's only through chat unless you pay for help which as a loyal client, I believe should be complimentary when needed. I still feel like there are even great opportunities for a better end-user experience and have made some suggestions without further movement. Review Source Response from SimplyBook.me August 30, 2024 Thank you for sharing your experience. We’re pleased to hear that the customization features are meeting your needs and that the platform is user-friendly for your clients. We apologize for the challenges you faced with setup and customer service; your feedback is invaluable. We’re continuously working to improve our support and user experience, and we’ll take your suggestions into consideration. If you have any further needs or concerns, please feel free to reach out. AL Aleyna L. Owner Entertainment Used the software for: Less than 6 months ### "The only option for overlapping bookings" July 16, 2024 4.0 Overall I appreciate the customer support, and it's working for us, even if it's a bit clunky. Pros SimplyBook was the only system we could find that allowed us to overlap bookings by a specific time. Cons I don't like how complicated it is to make changes. This system was clearly designed for another industry, so we've had to make it work, and it isn't always intuitive as a user how to go about making specific changes. Reason for choosing SimplyBook.me As stated above, this was the only system that allowed us to have overlapping bookings. Review Source Response from SimplyBook.me August 30, 2024 Thank you for sharing your experience! We’re pleased to hear that SimplyBook.me meets your needs for overlapping bookings. We understand that making changes can sometimes be complex, and your feedback helps us improve. If you need further assistance or have any specific questions, our support team is here to help. TM Timothy M. Owner E-Learning Used the software for: 6-12 months ### "EXCELLENT " August 1, 2024 5.0 I am happy with Simply Book, and I will recommend it to anyone Pros It is effortless, and effective for my needs as an online teacher Cons Some of the custom features need other addons to activate Review Source Response from SimplyBook.me August 16, 2024 Thank you for your positive feedback! We’re thrilled to hear that SimplyBook.me is meeting your needs as an online teacher. We understand that some custom features require additional add-ons, and we appreciate your understanding. If you have any questions about these features or need further assistance, feel free to reach out. We’re here to help and are grateful for your recommendation! AK Andrew K. President Music Used the software for: 1-2 years ### "Best Scheduling and Booking Software I've Tested Out of 40+" July 20, 2024 5.0 Pros Best scheduling software for a recording studio out there. I've tested over 40 other booking software's and Simpybook is by far the best for a mult-location, multi-calendar, multi-staff, multi-user, etc option. Cons Calendar view could be easier to read & sort. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your detailed review! We're thrilled to hear that SimplyBook.me stands out among the 40+ booking systems you've tested, especially for complex needs like multi-location and multi-staff management. We appreciate your feedback on the calendar view and will look into how we can improve its readability and sorting. If you have any further suggestions or need assistance, feel free to reach out! HA Heather A. NP Health, Wellness and Fitness Used the software for: 1-2 years ### "Simply book " July 16, 2024 5.0 Overall good! Online chat is always quick to reply and help Pros Online scheduling and ease of use Easy to navigate to edit and make changes Cons Can’t adjust times from app is the big one for me Review Source Response from SimplyBook.me August 30, 2024 Thank you for sharing your experience! We’re pleased to hear that you find online scheduling and the ease of use beneficial. We appreciate your feedback about adjusting times from the app and will consider it for future improvements. If you need any further assistance, our support team is always here to help. VP Vanessa P. Counselor Mental Health Care Used the software for: 1-2 years ### "Great for new businesses!" July 17, 2024 4.0 Pros I love how easy it is to use and book. Clients love that in their appointment reminders there is the ability to reschedule, so they don't have to call me! Cons The automatic renewal takes a couple days to hit the account, and in those days features are turned off so clients don't get their reminders Review Source Response from SimplyBook.me August 16, 2024 hank you for sharing your experience! We’re delighted to hear that SimplyBook.me is proving to be a great tool for your new business and that your clients appreciate the self-service options. We’re sorry to hear about the delay with automatic renewals and the impact it’s had on your reminders. We’ll look into this to ensure a smoother experience in the future. If you have any further feedback or need assistance, please let us know. RC Ronald C. Massage Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Good booking system" July 21, 2024 5.0 Good for use, many options possible, working great Pros Good price for a lot of possibilities and super support Cons Between different packages to much price levels. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your feedback! We're glad to hear you find our booking system affordable and supportive. We appreciate your note on the pricing levels between packages and will take it into consideration as we continue to improve. If you have any more suggestions or need further assistance, feel free to reach out! SS Sherra S. Owner Professional Training & Coaching Used the software for: 6-12 months ### "Auth.net integration issues" July 18, 2024 4.0 Pros Ease of initial booking by clients & integration with Google calendar. Cons Authorize.net integration has glitches they're blaming on auth.net...but we have multiple online systems that use auth.net and none of the others have issues. Reason for choosing SimplyBook.me SB is supposed to have authorize.net integration, but we've had nothing but problems with it. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your feedback! we’re sorry to learn about the issues you’re experiencing with the Authorize.net integration. If you have any additional details or need further assistance, please reach out to our support team so we can work on resolving this issue promptly. Your satisfaction is important to us, and we’re committed to ensuring our integrations work seamlessly. MP Madie P. Owner Sports Used the software for: 2+ years ### "Love it! Easy to use" July 17, 2024 5.0 Pros Easy to use and clients love the ease of it. Cons Not all features available for free, have to pay extra. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your review! 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