# Sportsman Web Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sportsman Web the right Parks and Recreation solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140072/SportsMan-SQL/reviews --- Sportsman Web 4.2 (37) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Sportsman Web Ease of use 4.1 Customer Service 4.5 ## Pros and Cons in Reviews AN Alberto N Sales SupportFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “The support team is responsive and has implemented my suggestions promptly. While there were some initial struggles with customer entry, those issues were resolved.“ May 10, 2023 bt bess t managerHealth, Wellness and Fitness, 501 - 1,000 employeesUsed the software for: More than 2 years. “support can be lacking, training is far and few between, the terms are not consistent,“ August 2, 2022 LM Leslie M Village AdministratorGovernment Administration, 11 - 50 employeesUsed the software for: More than 2 years. “The ease of use for our customers to register for our programs or rent fields is great.“ July 29, 2022 BH Bob H DirectorRecreational Facilities and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Does not offer the most customer friendly portal for online registration, user accounts and no app available.“ March 25, 2022 DM Dee M General Recreation SupervisorRecreational Facilities and Services, 11 - 50 employeesUsed the software for: 1-2 years. “It is very customer friendly and the online registration is SO MUCH BETTER than what we had before. “ July 25, 2022 AF Alisha F Community Recreation CoordinatorRecreational Facilities and Services, 11 - 50 employeesUsed the software for: More than 2 years. “The SQL user interface is a little dated.“ March 28, 2022 CK Christopher K Business ManagerRecreational Facilities and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The overall ease of use of SportsMan and SportsMan Web has made our job so much more efficient. “ May 2, 2022 KR Kevin R Director, Parks & RecreationRecreational Facilities and Services, 2 - 10 employeesUsed the software for: More than 2 years. “It was tough on the end user to find programs, it was often difficult to navigate on the management side, there always seemed to be issues that took a long time to be corrected, the management side was easy to look at, etc.“ May 13, 2020 ## Showing most helpful reviews Showing 1-25 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Marketing and Event Coordinator Intern Recreational Facilities and Services Used the software for: 1-2 years ### "50 50 simplicity" January 3, 2019 4.0 Overall it isnt bad. Its hard to get customer service help when you call. I dont think it is worth the price but it gets the job done Pros I like how easy it is to create a new program and hide old ones so that the management side doesn't look cluttered Cons The till on sportman doesn't close at the same time as our bank software so sometimes its hard to match up transactions Review Source Response from Peak Software Systems March 23, 2022 We appreciate the review! Have you looked into Sportsman Web yet? LB Laurie B. Parks and Recreation Director Government Administration Used the software for: 2+ years ### "Sportsman is the best" March 25, 2022 5.0 Pros What i like best is the customer service. I can call anytime and know that they will listen to my concerns and have them solved very quickly. They truly care about their customers and that makes using the program a no brainer! Cons I want to print a monthly calendar and can't Alternatives considered [MyRec.com](https://www.capterra.com/p/127071/Online-Registration-System/) Reason for choosing Sportsman Web Mostly because of the attention of the personnel when we were investigating it. They worked with us so closely and we knew early on that they would be very receptive to our needs. And they have been! Switched from [EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/) Sportsman has so many more options and grows with us when we need it to. I like knowing I won't have to change programs as we grow. Review Source Response from Peak Software Systems March 28, 2022 Thanks, Laurie. We really appreciate your kind words. RJ Ryan J. Director Recreational Facilities and Services Used the software for: 2+ years ### "Good solution with very few improvements" April 5, 2022 3.0 I have enjoyed my time with Sportsman. It has potential to be a great software for small recreation departments. However, our community is growing and so too is the expectations of our clientele. Mobile friendly users demand to have the ability to register online as they are on the go parents. Sportsman web is lacking many features that the desktop version has. The software has tremendous value for the money, but I think changes need to be made to improve and keep up with the times. Pros We have been using Sportsman for roughly 20 years (legacy in the early 2000's, then SQL until present). We were one of the first users in Massachusetts and Sportsman quickly became the go to application for P & R towns in Massachusetts. Over the years, Sportsman has made minor improvements, but in my opinion has not kept up with the industry. Cons Many of the features in Sportsman, are the same as they were in 2004. Getting improvements done seems to be a major undertaking. Developers are not working hand and hand with the end users, instead relying on an overworked staff to implement change. Facility management tool is poor. It lacks flexibility to change reservations without deleting and restarting. The look and feel to Sportsman is very basic. Server vs. cloud is still not ideal. Review Source Response from Peak Software Systems April 6, 2022 Thanks for the review, Ryan. It is important to us that we continue to meet our customer's needs. Have you had a chance to see our new Sportsman Web App? We have made several improvements and I think we have a solution for your concerns. Feel free to reach out anytime for a quick demo. CK Christopher K. Business Manager Recreational Facilities and Services Used the software for: 2+ years ### "SportsMan has been a Godsend for our overall operations." May 2, 2022 5.0 Since switching to SportsMan we finally have a viable, online option for our clients to register for our programs. Pros The overall ease of use of SportsMan and SportsMan Web has made our job so much more efficient. The customizable dashboard it top-notch in that it gives you real-time information to our daily operation. Cons As of this writing there have been no noticeable downsides to the product. Switched from [CivicPlus Recreation Management](https://www.capterra.com/p/127098/CivicRec-powered-by-REC1/) CivicRec, after assuring us, could not interface with our existing turnstile. Review Source Response from Peak Software Systems June 23, 2022 Thanks for the great review! KM Kaisa M. Recreation Supervisor Recreational Facilities and Services Used the software for: 2+ years ### "Review" March 25, 2022 4.0 We've had challenges over the years but that is to be expected. I have always felt comfortable calling and walking through a scenario for ways to do things differently or to learn a new way to do something. \[SENSITIVE CONTENT\] has been AMAZING at the brainstorming process too. The follow up from Sportsman after something is enhanced or if they need to research and get back has been stellar recently. Really love getting those calls/e-mails back letting me know something is updated or show me how to work through something. Pros The "small town" feel when you call in for support. I share this with many different people, really important to me to have similar people helping out and it's great if they happen to know you too. Sportsman has this and I hope it continues! The last couple years Sportsman has been taking HUGE leaps and advances. I like where it's going and the webinars are SUPER GREAT, keep it up! Cons Struggling a bit with special event permit management on our end and the potential integration between Police and us. I think it's a conversation we need to have with Sportsman to see if there is something we are unsure about. I know our Special Events Coordinator has been having challenges with that. Coupon (discount) options aren't offered online and aren't "smart" enough to only be applicable to certain things with a date range or expiration. Would love to see that expanded. Example: We have Admit One coupons to our Rec Center we would love to give out to people so they can bring a friend BUT then it really requires the person to come in to be able to apply the discount. We are trying to get people to register online as much as possible so this puts us in a weird spot. Reason for choosing Sportsman Web We knew of other agencies in Utah that used the program. Our boss at the time was from Utah and that connection led us to make this decision as well as the features, etc. Review Source Response from Peak Software Systems March 28, 2022 Thanks for the review, Kaisa. We appreciate it and we will be in touch so we can help you out with the things you're struggling with! DM Dee M. General Recreation Supervisor Recreational Facilities and Services Used the software for: 1-2 years ### "We Love Sportsman!! Sportsman has made our daily operations super efficient " July 25, 2022 5.0 The online registration is great! We have more people enjoying that experience. Pros The software has been easy to learn and build my program into it. It is very customer friendly and the online registration is SO MUCH BETTER than what we had before. Very pleased!! Cons The one software we were going to use but ended up giving up on it because they could not get our turnstyle to work. I liked the way I would roll over my classes from season to season. Very easy, hit a button and move the classes to the new season (example spring to summer or spring to fall). I also like the color attached to a age group. Preschool had a color, Youth had a color, etc We then matched that color in our brochure to the public linking the activities. Just a little feature I liked in the old program Reason for choosing Sportsman Web We looked at several of our Recreation Departments and what they were using. Those using PEAK or Sportsman raved about the product!! They were happy to show off the software and share their experiences. After reviewing the software we were sold. Your cash based program was also a win for us. Review Source Response from Peak Software Systems August 2, 2022 This review made our day! Thanks so much for sharing, Dee! JI Joanne I. Office Manager Government Administration Used the software for: 2+ years ### "Sportsman does all we need and more" December 1, 2022 5.0 Customer service is top notch. The team is very responsive and always gets the job done and done quickly. More companies should model their employees after the Sportsman team. Pros We have found that it is easy to use and the website options are great. Cons Website design needs A LOT of help. When creating your website it is very difficult to see what your page will look like while editing on the site. It needs to be more user friendly. Reason for choosing Sportsman Web Another town was using it and we heard nothing but great things about it so we tried it for ourselves Review Source AN Alberto N. Sales Support Food & Beverages Used the software for: 6-12 months ### "Improvement for everyone" May 10, 2023 5.0 Overall, my opinion of Sportsman Web software is positive. It has a user-friendly interface and intuitive features. The support team is responsive and has implemented my suggestions promptly. While there were some initial struggles with customer entry, those issues were resolved. The software meets our needs effectively, making it a valuable tool. Pros I am extremely satisfied with this software. It has been a breeze to understand and incorporate my program into it. The user-friendliness is remarkable, and the online registration system surpasses our previous experience by far. The standout feature for me is the exceptional customer support. Although I may not always get exactly what I want, their prompt response to real issues and their willingness to find common ground is commendable. The online calendar and electronic punchcard functionality are major advantages. Furthermore, the pricing options are flexible without being overly complex. Transitioning from the desktop version to the web version has been a smooth process. Cons I must admit, the software's excessive clicks required to access concession items was a bit bothersome. However, our experience improved significantly after I shared my concerns with Peak Software. They promptly implemented my suggestion, effectively resolving the issue of losing customer information during sign-ups. On a positive note, the web version is remarkably intuitive and user-friendly. The options for defining our specific requirements are evident, sizable, and effortlessly chosen. Nevertheless, the highlight of Sportsman is undoubtedly their exceptional support and development team. Their commitment to assisting and enhancing the software is truly commendable. Review Source Response from Peak Software Systems May 12, 2023 Alberto, thank you for your review. We are always looking for new ways to improve Sportsman, and feedback like yours is so helpful! BR Brett R. Executive Director Recreational Facilities and Services Used the software for: 2+ years ### "The most economical and flexible Recreation Software " March 25, 2022 5.0 We have had nothing but a positive experience with our Sportsman software! Pros As a small agency, having the flexibility to choose what modules we will need and use has been huge! We have saved thousands over the years versus a one size fits all software package. The software and service from Peak Software has been rock solid over the 22 years we have been using their product! Cons We struggled entering new customers and losing the information while signing them up. I sent a suggestion to Peak Software asking for a fix and they implemented my suggestion. Problem solved! Reason for choosing Sportsman Web The ability to purchase the modules that we would use was critical. We didn't want to pay for bells and whistles that didn't apply to our agency. Review Source Response from Peak Software Systems March 28, 2022 Thanks for the great review, Brett. Look forward to speaking to you soon. RA Renee A. Volunteer Recreational Facilities and Services Used the software for: 1-2 years ### "Sportsman review " November 21, 2022 4.0 Pros My favorite thing about Sportsman is the customer support. I don’t always get what I want, but they try to find common ground and are quite quick to respond to actual issues. The on-line calendar is one of the main selling points for us, also the ability to use electronic punchcards. The flexibility in pricing options, without being too confusing was also key. Implementing the desktop version was pretty straightforward. Switching to the Web version is still on-going. Cons The on-line calendar has some issues that make it harder than it needs to be (my opinion). This is specific to recurring events that are not weekly, but monthly or every other week. Sometimes events will show up on the calendar and you cannot get them off without deleting the event and re-adding it. It is ‘easy’, but annoying. Reason for choosing Sportsman Web We set up a matrix with what we were looking for, including low cost, on-line calendar, ease of use, overall capabilities, and Sportsman was the best fit for the lowest cost. Review Source Response from Peak Software Systems December 1, 2022 Thank you for your review, Renee. RM Rachel M. Parks & Recreation Administrative Assistant Government Administration Used the software for: 2+ years ### "Sportsman Web" July 20, 2022 4.0 Pros I like being able to access the information from anywhere. Very easy to use. However, we are still a little new to the Web version. Still a lot to learn. Cons Still used to the desktop version. Working on getting used to the new look. Review Source Response from Peak Software Systems August 2, 2022 It's awesome to hear that you're taking advantage of the accessibility of Sportsman Web. We know digging into a new version can seem daunting, and it sounds like your commitment to learning is paying off. Thanks for all your efforts and for sharing your experience with us, Rachel! JJ Jennifer J. Director of Recreation Government Administration Used the software for: 2+ years ### "Love it!!" March 25, 2022 5.0 Pros The product is super easy ~ we use many of the features daily Cons nothing to report ~ anytime we have an issue, tech support is on it and usually adds features to fix the challenge! Review Source Response from Peak Software Systems March 28, 2022 Jennifer, thanks so much for the great review! BL Brian L. Market Manager Used the software for: 1-2 years ### "Use this app for my fantasy teams depending on what sport season it is." July 8, 2018 4.0 Pros They provide the best picks for the week, best for the day and month. They have chat rooms available for us to chit chat amongst ourselves and ask for options Cons Not agreeing with some of their picks to begin with and going along with them just because you have the app and they turn out bad LOL Review Source CT Chuck T. Recreation Director Recreational Facilities and Services Used the software for: 2+ years ### "Customer service is why Sportsman is the best" March 25, 2022 5.0 We are still experimenting with Sportsman Web (we're diehard Sportsman SQL/Cloud users). BUT we're starting to use Web on mobile devices, for check-ins, remote registration & payments which is VERY convenient. I also love the polished look. Great job! Pros Truly one of the best aspects with Sportsman / Peak Software Systems is the top notch customer service. Anytime we're in a bind, have a question, or are looking for increased capabilities, the tech team is always there to help. In addition to the customer service, I appreciate that Sportsman is always looking to improve their software - and make sure the rollout is smooth and glitch-free. I'm amazed how often I hear horror stories from other recreation departments using other software packages. While Sportsman isn't the biggest, they definitely are the best! Cons No cons. I truly feel this is one of the best recreation software packages out there. Reason for choosing Sportsman Web We've been faithful users of Sportsman for over 15 years. We've been extraordinarily pleased with the product and are always happy to recommend it to others. Review Source Response from Peak Software Systems March 28, 2022 Hey Chuck, thanks for the great review! JM Julie M. Recreation Director Recreational Facilities and Services Used the software for: 2+ years ### "Overall a good system, but still learning it." November 15, 2022 3.0 We're still just learning the Web version and have been using the desktop version for years. Overall, i'm happy with the system. Pros The price and customer service (tech support). Cons I just want it to work with our cc processing system, and I also need to be able to email receipts from the sportsman web. Review Source Response from Peak Software Systems November 16, 2022 Hi Julie, It sounds like you have been using our system for a while now. I'm excited to hear you are using our new Web platform! If you ever have questions, like how to email receipts, just give us a call. Our dedicated support team is always ready and willing to help. I will speak to our IT team and see about resolving your CC Processor issue, as well. Thank you for your review! SS Susan S. Assistant to the Manager Recreational Facilities and Services Used the software for: 2+ years ### "Software is easy to use and the support team is exemplary" July 20, 2022 5.0 We have one place for all membership, activities, facility reservations, fees, and special events. It has been an amazing help during the last 2 1/2 years of shifting needs and new practices. The development team was able to add so many new features for all new needs that were never needed before the pandemic. Pros The Web version is very intuitive and easy to use. The selections for defining all of our needs are clear, large, and easy to chose. The very best thing about Sportsman is their support and development team. Cons I can't really think of anything I don't like. Review Source Response from Peak Software Systems August 2, 2022 I love reading this! Thank you for the kind review, Susan! I may be biased, but I think support and development teams here are pretty amazing as well. LW Louis W. Director of Community Engagement & Program Support Non-Profit Organization Management Used the software for: 2+ years ### "Louis " November 21, 2022 3.0 Overall its a great feature and I'm looking forward to using it more often Pros I love that I can access it on any device Cons I dislike that all the features are still not available, but I understand Review Source Response from Peak Software Systems December 1, 2022 Hey Louis, we appreciate your review. Which features are you referring to? Sportsman is fully functional on Web now. However, some enhanced features may need to be added to your license. Maybe we can schedule a meeting so we can discuss. MA Michael A. Parks and Recreation Director Recreational Facilities and Services Used the software for: 2+ years ### "Great Program for local Municipalities" December 1, 2022 5.0 It's been a wonderful experience over the last 10+ years! Pros We use this program for individual programs and facility reservations. The new web-based version of the software has been a wonderful addition, allowing staff to connect from any browser! Cons There's a few reports that we'd like to see designed and the account managers have been instrumental in helping make these a reality. Reason for choosing Sportsman Web The upfront costs were minimal and we received good feedback from other users. Review Source CR Cindy R. Administrative Assistant Recreational Facilities and Services Used the software for: 2+ years ### "Sportsman is User Friendly" June 30, 2022 5.0 I think we were one of your first customers back when you first started selling Sportsman to cities. \[SENSITIVE CONTENT\] was here for a couple days to train me, I do call \[SENSITIVE CONTENT\] every once and awhile for help and he is alway very helpful. Your whole staff is always Pros I feel that Sportsman is very easy to use, but then again I think the City of Independence was one of the first Cities in the Cuyahoga County area to get Sportsman. Cons Being able to delete a credit, not being able to delete a program or person. Review Source Response from Peak Software Systems August 2, 2022 Thanks for the review, Cindy! We are so grateful for the awesome 21 YEAR relationship we've had with your team. Our clients really are the BEST! Sportsman wouldn't be what it is without the years of helpful feedback and suggestions from our clients. Thank you! bT bess T. manager Health, Wellness and Fitness Used the software for: 2+ years ### "no real comment " August 2, 2022 2.0 fine, but it could be better. i dont know other options to compare it to. Pros use to the pain of using it, I like the color blue that is offered Cons support can be lacking, training is far and few between, the terms are not consistent, Review Source Response from Peak Software Systems November 15, 2022 Hi Bess, I'm sorry to hear you aren't having the best experience with Sportsman Web. If you are ever having trouble, or have a question, our dedicated support team is always available and ready to take your call. I encourage you to reach out to us so we can help resolve this. Thanks for your review. JA Jr A. Aquatics Director Health, Wellness and Fitness Used the software for: 2+ years ### "Gate City Review" June 30, 2022 5.0 Working with Sportman and the Sportman staff is Golden. The software is spot on and the staff is always helpful. Pros The reports are on spot the staff is always helpful when I run into a problem. Cons Can't think of any at this time. The system is the real deal. Review Source Response from Peak Software Systems August 2, 2022 JR! Thanks so much for the review! We are grateful to count you among our awesome clients! BH Bob H. Director Recreational Facilities and Services Used the software for: 2+ years ### "Recreation Management Software" March 25, 2022 4.0 Really enjoyed the web based option thus far! Pros Sportsman offers the most bang for your buck! Low cost - high output. Cons Does not offer the most customer friendly portal for online registration, user accounts and no app available. Review Source Response from Peak Software Systems March 28, 2022 Hey Bob, we appreciate the review, and the honesty! We are always working to improve the experience from both your, and the customers' side. I think you'll be please with some of the updates coming out this year. DH Dennis H. Director Recreational Facilities and Services Used the software for: 2+ years ### "Review" December 1, 2022 4.0 Overall has been good. Support is very good. Pros I like the variety of uses from concessions to membership. Cons Too many "clics" to enter concession items. Reason for choosing Sportsman Web Sportsman was recommended by the \[SENSITIVE CONTENT\] because he had used it at his old job. Review Source TM Thad M. Parks & Recreation Director Recreational Facilities and Services Used the software for: 2+ years ### "Good Product" July 20, 2022 4.0 We are satified with Sportsman WEB Pros Sportsman is simple and basic to use while accomplishing our needs. Cons A few hiccuops in the scheduling module. Alternatives considered [ACTIVENet](https://www.capterra.com/p/115451/ACTIVE-Net/) Reason for choosing Sportsman Web Needed interface with our c/c processor GOV PAY Review Source Response from Peak Software Systems August 2, 2022 Hey, thanks for sharing your review, Thad! We appreciate the opportunity to work with you and your team! KB Kevin B. RECREATION MANAGER Recreational Facilities and Services Used the software for: 2+ years ### "Review for You!" March 30, 2022 4.0 Only been using it for a few months Pros That it is a web based platform and is accessible outside of the workplace Cons League scheduling - too basic and not easy to customized Reason for choosing Sportsman Web To replace SQL Review Source Response from Peak Software Systems April 1, 2022 Thanks for the review Kevin. If you would like, we'd be happy to go over the League scheduling with you, maybe we offer some suggestions to simplify it. Similar Products Featured ## Related categories [Membership Management](https://www.capterra.com/membership-management-software/)[Parks and Recreation](https://www.capterra.com/parks-and-recreation-software/)[Golf Course](https://www.capterra.com/golf-course-software/)