# Page 3 | Restaurant365 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Restaurant365 the right Accounting solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/139768/Restaurant365/reviews --- Restaurant365 4.1 (70) [View alternatives](https://www.capterra.com/p/139768/Restaurant365/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Restaurant365 ## Showing most helpful reviews Showing 51-70 of 70 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GL Glorian L. CFO/Owner Restaurants Used the software for: 2+ years ### "You are in control" July 11, 2019 5.0 We are a multi-unit restaurant business. I'm a remote business owner/CFO that can see exactly what is happening on a daily basis from anywhere I am. Pros Ease of use, it's integration with our POS/other systems and the fact it has excellent financial control's. Cons Nothing - it serves and has served our needs for years Review Source VR Verified Reviewer Corporate Training Director Used the software for: 2+ years ### "We use this for our restaurant inventory. It allows our locations to all have the same information. " December 28, 2017 4.0 Pros It's very helpful in staying consistent with our inventory at each location. It allows us to streamline our process. Cons The implementation period was challenging. Not sure of the customer support. Seemed to be all on us to figure it out. Review Source KS Kelcie S. Social Media Manager Restaurants Used the software for: 2+ years ### "Compeat" December 21, 2018 3.0 Pros Easy to use at the restaurant level. Our people really enjoy it and are onboard quickly. Cons At an organizational level, this was really difficult. Does not support large organizations super well. Difficult to support multiple entities at once. Review Source Joshua B. Data Analyst Restaurants Used the software for: 1-2 years ### "Who knew it would help save money?" March 3, 2020 5.0 We have saved money by using the software, and it has been a great management tool. Pros Restaurant365 has revolutionized restaurant accounting. It has made it easier for us to keep track of our finances and see more readily exactly how our stores are doing. Cons It was a bit clunky at first, but the friendly and helpful CS agents have helped us every step of the way. Review Source MS Mehgee S. Manager Food & Beverages Used the software for: 1-2 years ### "Easy Restaurant Management" July 18, 2017 5.0 Easily enter shift notes on the go. Pros Easily enter in notes for the day. Quickly see sales and labor goals. Manage schedules from your smart phone. Cons Notes entered are not formatted correctly once submitted. (I.e. When making lists in notes, each item is next to each other instead of on separate lines after submitting). Review Source DH Diane H. Owner Used the software for: 2+ years ### "I use Media Radar on a daily basis to find key marketing and agency contacts for my biz" July 19, 2018 5.0 Pros Up to date information on companies and agencies; plus they send me alerts on new employees. Media Radar team is on point and always helpful. The software is easy to use and companies are easy to research. Cons Doesn't give B2B info for many companies; also doesn't give Diversity or Human Resource contacts which is necessary for my business Review Source BN Bethany N. Sales & Marketing Director Restaurants Used the software for: 6-12 months ### "Horrible Customer Service" April 30, 2019 1.0 We hired them, and they make you do your own database work! For a multi-concept, menu restaurant group, this costed us MANY man hours. We needed a custom spread sheet export for our payroll company, and they would not bend, think outside the box or try to help in any way! We are now trying to get out of the contract we signed, because we are so upset with this process. It's been a headache the entire way. Pros There is nothing to like. We are not happy. Cons Customer service is horrible. No communication kills. Review Source KH Kevin H. Owner Hospitality Used the software for: 1-2 years ### "Owner " July 18, 2019 5.0 Accounting product is great sometimes features are released without being “fully baked” Pros The accounting product was comprehensive Cons Managers log & Scheduling are inferior products. Much better products on the market Reason for choosing Restaurant365 Custom restaurant features Review Source VR Verified Reviewer Controller Food & Beverages Used the software for: 1-2 years ### "Review" April 1, 2019 4.0 Its been great. Easy to use and straightforward. Wish we had the ERP though.. Pros Has good integrations with other F&B Tech Cons No ERP which is really a bummer. Takes a longer than needed to update reports. With ERP, reports would auto-update. Review Source VR Verified Reviewer Compliance & Risk Manager Restaurants Used the software for: 6-12 months ### "Restaurant R365" March 29, 2019 4.0 Pros Restaurant 365 is user friendly and easy to navigate. Customizable columns in AP transaction screen. Cons Can be a little glitchy sometimes. We are unable to upload multiple commissary orders at once. Sometimes slow to download larger reports. I used to be able to upload a file to an approved invoice but now I have to unapprove the invoice before uploading. Review Source MH Moises H. Accountant Used the software for: 1-2 years ### "Great change, easy to use on most plataforms" September 15, 2017 4.0 Pros Predeterminate Reports are great, easy acces to information, inventory entry from your phone, easy to change data as ap, items info, masive ap invoice upload, masive journal entries upload, easy uploads formats, quick access from one screen to anotherone Cons Bank reconciliations. Hard recipe configuration I do not like that vendor can set up aditional info on the electronic invoices Review Source LM Lydia M. director of finance Restaurants Used the software for: 6-12 months ### "Trending in the Right Direction" April 9, 2019 4.0 Pros Tech forward, upload features are good, very easy to set up new legal entities and locations. Reporting is good and getting better. Bank reconciliation feature is great when working correctly. Great software for multi-unit companies. Cons Software can be glitchy at times but issues tend to get fixed quickly. Review Source Jason S. President Restaurants Used the software for: 2+ years ### "R365 is what every chain should use" December 20, 2018 5.0 Pros It is a powerful accounting toolsuite that is geared just for the restaurant industry. It is module based and you can add on what you need including features like labor and scheduling and franchisor related products. Cons Had to pay for an extra reporting tool, Renovo, to get all the reports we needed. Review Source LB Lauren B. Accounting Clerk Accounting Used the software for: 1-2 years ### "Average Accounting Software" August 19, 2019 5.0 Pros I liked that it was easy to attach documents to each entry for paperless software. Cons Not super user friendly if you have multiple companies. Review Source GA George A. pres Restaurants Used the software for: 1-2 years ### "This is great software that you can access from anywhere, computer, phone, etc. It has a lot of feat" April 4, 2018 5.0 cost controls Pros The different reports and information that you have access to from any device is awesome. Also that you can see how the numbers compare to different time periods Cons The cost is a bit high, and every few weeks you have to change the passwords is annoying. Otherwise grear software. Review Source HF Hailley F. Reservationist Food & Beverages Used the software for: 1-2 years ### "Tons of info available." April 23, 2019 4.0 Pros I can pull receipts for multiple restaurant properties extremely easily. These reports are primarily what I use the software for. Cons There are multiple steps to pulling specific receipt that seem like they could be streamlined. Also, you have to log back out and log in to see receipts for different restaurants within the group and can't view them within the same session. Review Source CS Callie S. EM Used the software for: Less than 6 months ### "Restaurant365 catering experience needs a few improvements, but overall good." April 9, 2018 4.0 Pros I like that we can assign the jobs within each account. I like that it is simple and flows very well. There are many functions that we have not utilized yet but plan to, the walk throughs from support have been really great, straightforward, and not difficult to follow. Inputting recipes can take quite a bit of time but worth it in the end. Cons We work in a team, so it would be so helpful if they would implement a way to email from the software, letting everyone on the team see emails back and forth to keep up to date. The only thing hindering us from implementing the catering portion amount is the client cannot pay through the software. Review Source ED Erin D. Director of operations Restaurants Used the software for: Less than 6 months ### "Still a newer user" June 27, 2019 4.0 Our inventory process has become much faster and easier to circumvent! Pros I love all of the information at my fingertips and the ease of following product issues from stock count through recipes through purchase to find nuances Cons Difficulty getting answer so more complicated support tickets Review Source EF Eliza F. Empresaria Food & Beverages Used the software for: Less than 6 months ### "Restaurant365" July 27, 2021 5.0 Pros I feel safe buying through the app. Forever. Cons I miss offers like free shipping, and more candy options. The delay in delivery is sometimes very long. Review Source KB Kimberley B. Accountant 1 Recreational Facilities and Services Used the software for: Less than 6 months ### "Multiple uses" December 4, 2018 4.0 Pros I like that I can sort data and easily export to suit my needs though out the day. Cons Customer service does not always respond quickly, can leave you in a bind. Review Source Similar Products Featured