# Restaurant365 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Restaurant365 Software - reviews, pricing plans, popular comparisons to other Accounting products and more. Source: https://www.capterra.com/p/139768/Restaurant365 --- # Restaurant365 Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Restaurant365 ## What is Restaurant365? Restaurant365 is a restaurant-specific accounting software with features crucial to restaurant efficiency. Eliminate manual POS entry, reduce time and errors with POS sales data automatically entered into the GL, conduct bank recon in minutes vs. hours with a direct integration to your bank, and automate your AP. Enjoy a single sign on for one instance for multiple locations. See powerful reports for each of your restaurant locations side-by-side in one dashboard, including daily P&Ls. ## What is Restaurant365 used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Food Costing](https://www.capterra.com/food-costing-software/)[Accounting](https://www.capterra.com/accounting-software/) Overall rating Based on 70 user reviews Reviews sentiment Positive 79% Neutral 11% Negative 10% Starting price $499 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Restaurant365?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.restaurant365.com&name=Restaurant365) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Restaurant365 4.1 (70) VS. [4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $499 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (70) Ease Of Use 4.0 (111) Value For Money 4.0 (58) Value For Money 3.8 (102) Customer Service 3.8 (63) Customer Service 3.8 (107) ## Restaurant365 alternatives [4.3 (606)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing [4.3 (135)](https://www.capterra.com/p/133966/Accounting-Seed/reviews/) Starting price Contact vendor for pricing [4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Highest Rated [Marketman](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/) [4.7 (112)](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/reviews/) Starting price $199.00 Per User, Per Month [Learn More](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/) [View all alternatives](https://www.capterra.com/p/139768/Restaurant365/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 3.9 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Bank Reconciliation 2.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Compare and match accounting/financial records with corresponding bank statements Accounts Payable 3.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Track money owed to a company's creditors/suppliers Accounts Receivable 3.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Track outstanding invoices and the money owed from clients Financial Reporting 2.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization Inventory Management 4.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Restaurant365 91 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Manage attendance for classes, shifts, meetings, or events Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Compare and match accounting/financial records with corresponding bank statements Create, manage, and send invoices or bills to customers Create budgets based on historical data and future projections Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Track and manage adherence to policies for any service, product, process, or supplier Manage budgets, track and optimize spending and align capacity to workload demand Process to track, record, and analyze expenses that occurred over the entire duration of a given project Accept and process credit card transactions Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Forecast customer demand using historical insights and simulations Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Monitor and record expenses such as purchases or charges incurred Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Generate reports to assess the financial performance of an organization Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Form predictions based on past and present data/trends Centralized accounting record which tracks all financial transactions A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Allows users to view inventory and build a menu that's appropriate Report on the allocation and distribution of labor costs across projects List of food items to serve in any type of meal including main dishes, side dishes, and desserts. Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Manage and support multiple locations Tracks and processes online orders Accept and process online payment transactions Track/log the amount of time employees worked per job using a timer Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Manage and record overtime hours for hourly employees Accept, record, and reconcile financial transactions Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Manage and track financials on a project-to-project basis Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Store recipes, enable recipe modification, and generate data required for production records Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Assign and distribute work schedules to individual employees or teams within an organization Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Managing and trading shift details between employees Track and manage sick leave time Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Implementation of various strategies to manage tax obligations via planning and maintaining compliance Set up connections to third-party platforms to improve business processes Track the amount of time spent on a job or task Manage, record and track all business exchanges in form of money and its related interactions in the system Request, track, and manage time off requests and vacation time Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (69) 4.0 Based on 69 reviews ## Pricing Value for money 4.0 (58) [View pricing plan details](https://www.capterra.com/p/139768/Restaurant365/pricing/) Essential $499.00 Other,Per Month It includes: - POS Connect - R365 Accounting - R365 AP Automation - R365 Inventory - R365 Scheduling - Recipe - Smart Labor - Smart Ordering - Smart Prep Professional $749.00 Other,Per Month It includes: - Business Analytics - Custom Financial Reports - Fixed Assets - R365 Accounting - R365 AP Automation - R365 Inventory - R365 Scheduling Value for money 4.0 (58) 4.0 Based on 58 reviews ## Integrations [ Paycom](https://www.capterra.com/p/130949/Paycom/)[ Clover](https://www.capterra.com/p/226864/Clover/)[ Aldelo Express POS](https://www.capterra.com/p/109471/Aldelo-for-Restaurants/)[ Aloha](https://www.capterra.com/p/178235/Aloha/)[ 86 Repairs](https://www.capterra.com/p/232871/86-Repairs/)[ Aireus](https://www.capterra.com/p/133513/Aireus/)[ Agilysys Sales & Catering](https://www.capterra.com/p/206319/Agilysys-Sales-Catering/)[ Adora POS](https://www.capterra.com/p/201090/Adora-POS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (63) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (63) 3.8 Based on 63 reviews ## User reviews Overall rating 4.1 Based on 70 reviews Filter by rating 5(33) 4(22) 3(8) 2(4) 1(3) Mentioned topic Sorted by most recent Vincent C. Beverage Director Restaurants ### "No computer expertise required! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 2, 2026 Pros Super easy to use & very straightforward: most of our managers do not frequently work on computers. Even a simple spreadsheet usually overwhelms many restaurant workers, training on Restaurant365 was very easy! Cons Setup is intensive on the admin but once everything in in place this is no longer an issue day to day. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Chris C. Payroll Manager Hospitality ### "Good Enough" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 November 12, 2025 Not great, but not bad. My main focus is payroll so I use it for payroll journal entries mostly, but also reviewing schedules, running balance sheets and reports. It gets the job done but I know overall it is not meeting needs from an operational standpoint, which I am less involved with so can't speak to as much. Pros It is pretty user friendly overall. Generally easy to navigate and understand what you are looking at. Also, uploading journal entries and memorized transactions has been helpful versus our previous system. Cons We have an integration with Toast POS, the biggest frustration right now is that the job codes from Toast will only flow over into the employee's profile in R365 for scheduling once they have clocked in using that job code. That makes no sense because obviously an employee is scheduled for a job code before they use it. It's backwards. Also, I wish the notes features would allow for notes left to be tied to an email address so a notification is sent by email. Without this capability, we have kept our old notes system instead. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH Drew H. Catering Coordinator Restaurants ### "Better Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 11, 2025 I have really enjoyed integrating with R365. It has been an overall benefit to the company. It has been a great accounting tool. I feel like a better manager after using R365. Pros I like the commissary ordering feature the best. It is very easy to use & and I love how simple it is to see what I ordered last and when. Cons It is not a very user friendly interface. The simplicity is nice, but it can be hard to navigate for anyone I've trained. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Event Planner Events Services ### "Nice program for bigger restaurants or has multiple locations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 15, 2024 I had worked for a small restaurant briefly as an event planner, and helped out in other areas - such as Restaurant365 because of my computer knowledge. Pros Everything needed in one stop. It is nice to not to have separate software packages. Cons The price - The yearly rate is a bit much for a small restaurant. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jimmy M. General Manager Restaurants ### "R365 Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 14, 2024 Pros Ease of use in the menus and the ability to see all transactions Cons Inventories can be a little slow to record Switched from [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) Lot more features to offer and ability to have multiple users Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AE Allison E. General Manager Restaurants ### "Feeling Lost" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 6, 2024 I am hopeful to get started and rolling in R365, but have a feeling it will be a long road before that happens due to their lack of communication or willingness to help a brand new customer. Pros Restaurant 365 is a great cost cutting and accounting management tool. The third party implementation team is engaged and very helpful Cons The process for customer service starts and ends with sales, which had many false promises. - Incorrect billing dates and cycles - Bank connection issues, that were raised in sales call and promised to not be an issue are not a huge issue. - No one managing the onboarding process. AP Payments beginning 5 weeks past go live date. - multiple "tickets" that have never been resolved - lack of being able to speak with anyone about resolving me issues. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK David K. Consultant Accounting ### "Converting from Compeat not easy " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 23, 2023 Pros Able to drill down on transactions easily Cons Most everything else, especially their start up support. Budgeting was like an afterthought and very time consuming Reasons for choosing Restaurant365 Supposed to be an easy conversation from Compeat Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TL Tracy L. Owner Food & Beverages ### "Buyer Beware! Inconsistent, rates increase yearly." 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 January 20, 2023 I can see the potential in this program. However, 2 years later, we are still only using basic functions. I paid for Pro Services (14K) and still things are not right and somehow they are back to the way they were before! Frustrating! I don't have accurate information to run my business or to satisfy banking questions. Buyer beware! Rates started out resonable, then increased 6% each year. Now I'm paying 3x more than I was before basic functions that don't work correcly. I keep giving it a chance, but we will probably have to cancel. It's a liability to your business when you count on correct numbers and they are not correct. Pros I like the features in this program. However, the learning curve is too high. I like that is on the cloud and the customer service ticket items are quick to respond. The potential is there. Cons The basic accounting functions should be set up easier and more standard. (P&L, Balance sheets, customer statements, chart of accounts). There should be a standard template that then can be tweaked for the business. We have never been able to use other features as they are difficult to figure out and we are still having problems with clearing bank items. Everything costs money to fix. The onboarding was overdone. Way too much info and is cluttered. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Looking for more of a restaurant program that tied in costs and inventory and menu pricing. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/) Reasons for choosing Restaurant365 For compatiable functions of inventory, COGS, menu items. (Have never been able to get them to work) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KT Kathi T. Cfo Restaurants ### "Cfo" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 31, 2022 Switching to R365 has been the best back office operational decision we have made in 30 years Pros Integration of all companies on one platform and ease of financial transaction interaction between them AND fairly seem less integration with POS /Toast data Cons I don’t like the submit requests for improvements. This is burdensome and seems to go into a black hole or you have to become a promoter of your idea Reasons for choosing Restaurant365 It is designed for restaurants and integrates multiple units and concepts easily Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Domenico S. President Restaurants ### "waste of a ton of time and money" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 28, 2022 I lost a lot of my time and money for hundreds of hours of my time and even more my accountant that used the software to pay bills. Pros Integration with vendors but only two of them were helpful Cons The complexity, lack of customer service, Had to create tickets and wait for days for a problem and most of them were never resolved. The app constantly crashes and malfunctions at best. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) To simplify, reduce confusion and stress, to pay my new vendors faster and to save $1500 + the cost of other integrations with my vendors to make it work Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/139768/Restaurant365/reviews/) Popular comparisons [Marketman vs Restaurant365](https://www.capterra.com/compare/136439-139768/Marketman-Restaurant-Inventory-vs-Restaurant365)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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