# Maxio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Maxio the right Subscription Management solution for you? Explore 255 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/139751/Maxio/reviews

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Maxio

4.3 (255)

[View alternatives](https://www.capterra.com/p/139751/Maxio/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Maxio

Ease of use

4.1

Customer Service

4.3

## Pros and Cons in Reviews

BN

Bolortuya N

Business Operations ManagerComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“Maxio allows us to integrate with our other core services like QBO and Hubspot, also it better tracks our yearly and monthly reoccurring revenue. “

May 30, 2024

Tommy M

Growth TeamComputer Software, 11 - 50 employeesUsed the software for: 6-12 months.

“It was an upgrade from managing subscriptions on stripe but ultimately things got really messy and the process with maxio wasn't automated enough for what we needed.“

August 21, 2024

AL

Ashley L

Sr. AnalystEducation Management, 51 - 200 employeesUsed the software for: 6-12 months.

“we are a smaller business so ease of customer service support, issue remedying and security are TOP priority for us.“

December 2, 2025

DP

Daniel P

CEOEducation Management, 2 - 10 employeesUsed the software for: 1-2 years.

“This made it impossible to indicate programmatically that there was no usage but should be a default bill, so I needed to send 1 when 0 was the usage AND I needed to remember which service the customer was using4.“

September 8, 2023

AH

Alysia H

Assistant ControllerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“I love the automated invoice reminders and that we can enter in both AP and AR information in one platform.“

February 26, 2025

CZ

Charles Z

PresidentAccounting, 51 - 200 employeesUsed the software for: 6-12 months.

“Nobody has a phone number and ignores emails.“

July 3, 2025

AH

Alysia H

Assistant ControllerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“In my opinion, it can be a lot more user friendly, and there are lots of moving parts and areas to update.“

February 26, 2025

DP

Daniel P

CEOEducation Management, 2 - 10 employeesUsed the software for: 1-2 years.

“We spent 10s of hours migrating customers individually and asking them to re-submit cc details because Maxio said bulk migration was clunky and not recommended.“

September 8, 2023

## Showing most helpful reviews

Showing 1-25 of 255 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Loris D.  
  
  
Used the software for: 6-12 months

### "Best Till Date"

November 4, 2016

5.0

It is a great app. I can totally rely on it. Compare to other apps, it's quick, efficient, I love how easy it is to manage the funds with it! Also, it integrates really well with the other tools we use. It has quick responsive services. Must say this is great service. Very relaxing and easy.

Pros

Chargify’s Revenant billion answer is ideal for small scale and midsize growing corporations. It offers mobile dedicated app for iPhone and for iPad device users, not like different similar tools. The client support of Chargify offers phone, on-line and mail support for users. The Revenant charge platform supports integration with Salesforce not like different similar tools. The Revenant billion answer offers yearly, quarterly and monthly charge cycles feature. Chargify doesn’t supply any mobile dedicated app for robot smartphone and pill users.

Cons

The continual charge resolution doesn’t supply intelligent funds routing feature like different similar tools. The customer-bound mail feature of Chargify isn't extremely customizable like different similar tools.

Review Source

AH

Alysia H.  
Assistant Controller  
Information Technology and Services  
Used the software for: 1-2 years

### "Maxio Review"

February 26, 2025

4.0

Overall, I think Maxio is a beneficial platform once you spend lots of timing training and learning the system. In my opinion, it can be a lot more user friendly, and there are lots of moving parts and areas to update. The reports are nice but can be complicated as well.

Pros

Once everything is set up, there are many reports you can pull. I love the automated invoice reminders and that we can enter in both AP and AR information in one platform.

Cons

Very timely to set up and many of the dedicated support reps were not extremely knowledgeable with complex set ups. Reports can be touchy but once set up and customizations are set, they are very helpful. Not extremely user friendly in the beginning since there are so many moving parts in many different areas, but once you get use to everything it is nice.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

We wanted a more robust platform and Maxio offered more reporting and synced with HubSpot.

Review Source

CZ

Charles Z.  
President  
Accounting  
Used the software for: 6-12 months

### "WORST CUSTOMER SUPPORT and FAULTY PRODUCT"

July 3, 2025

1.0

See above the experience from maxio has been terrible from start to finish. They are threating the livelihood of my business due to errors in their own product. They refuse to do anything to fix it just want to play hot potato with the issue and never resolve it,

Pros

Nothing, the sales process lied about the functionality of the product. Really poor product for invoicing in high volume is suited for small business.

Cons

Maxio has consistent errors created by themselves that do not allow you to send invoices. This is impacting my ability to collect on customer payments for my business. Customer support is NON - EXISTANT. They do not have a phone number and can never give an ETA on providing fixes to errors in their own software. I am paying for a product that does not work and nobody at Maxio will talk to you and get on a call. Nobody has a phone number and ignores emails.

Switched from

[Recur360](https://www.capterra.com/p/220015/RECUR360/)

Numerous reasons were needed to make swtich

Review Source

AL

Ashley L.  
Sr. Analyst  
Education Management  
Used the software for: 6-12 months

### "10/10 for Maxio"

December 2, 2025

5.0

Overall experiencing was incredible. I would be remise to not highlight how seamless integration was. Customer support is top tier and we walk around from every session knowing more than when we began.

Pros

we are a smaller business so ease of customer service support, issue remedying and security are TOP priority for us. We would pay double for the ease of mind Maxio provides. It has made all our jobs much easier.

Cons

We only wish we implemented sooner! Maxio was so easily and is now so pivotal to our organization in so many ways.

Review Source

BN

Bolortuya N.  
Business Operations Manager  
Computer Software  
Used the software for: Less than 6 months

### "Maxio review"

May 30, 2024

5.0

It was a good experience, the implementation team was great and really helpful.

Pros

Maxio allows us to integrate with our other core services like QBO and Hubspot, also it better tracks our yearly and monthly reoccurring revenue.

Cons

Since the platform is massive it is hard to learn and navigate, a steep learning curve.

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

We needed a better revenue recognition tool that syncs with QBO.

Review Source

Tommy M.  
Growth Team  
Computer Software  
Used the software for: 6-12 months

### "On the fence"

August 21, 2024

3.0

It was an upgrade from managing subscriptions on stripe but ultimately things got really messy and the process with maxio wasn't automated enough for what we needed. It also took a long time for us to get in touch with our rep about issues we had

Pros

Ability to make parent/child accounts and manage add-ons was a nice upgrade from stripe.

Cons

Implementation was an issue from the start and we never got things working the way we needed to or intended to. The maxio team wanted to charge additional hours to fix the issues on top of our yearly subscription price, it ended up being easier to move to another platform

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)[Chargebee](https://www.capterra.com/p/131433/Chargebee/)

Reason for choosing Maxio

In the end we migrated away from maxio and moved to chargebee

Review Source

DP

Daniel P.  
CEO  
Education Management  
Used the software for: 1-2 years

### "10 months of an onboarding nightmare"

September 8, 2023

1.0

I didn't have enough room for all of the cons:Onboarding checklist in Guide CX had items with no resources and wasn't even applicable to our business. We found it nearly impossible to get in touch with management when our implementation consultant for the first 6 months was negligent. The only way anything got done is if WE took meeting notes and emailed action items to the Maxio team. We spent 10s of hours migrating customers individually and asking them to re-submit cc details because Maxio said bulk migration was clunky and not recommended. Product catalog was built incorrectly due to negligent Maxio employee and had to be completely rebuilt. No revenue visibility for 8 months other than lump sum. SaasOptics is a nightmare and QB integration is even worse. Simple revenue report not included in our $600/month plan. Javascript required for any signup page customization. For more complicated products with multiple components or billing scenarios, testing was limited. With an API as complicated as Maxio's, we really needed a feature like Chargebee's "time machine" to ensure proper functioning. The only way to triage our clients' tech issues was by asking them to complete technical tasks beyond their understanding (screenshotting their browser console). We weren't instructed that we needed to enable 3D Secure in Braintree, which lead to a host of client issues with the public signup pages, multiple support tickets dragged out over weeks, and thousands in lost revenue.

Pros

\- The Maxio interface (excluding SaaSOptics) is clean.- Our experience was so bad that it pushed us to find another solution and we found Chargebee. They have been amazing and have accomplished in 4 weeks what took Maxio 10 months.

Cons

\- We are a small company and the onboarding process took over 10 months to complete- Our developer is a former Google dev and expressed that he has never been more frustrated with a company than he was with Chargify/Maxio. His points below:1. No Golang API.2. Their API was poorly documented and things had to be guessed.3. Everyone is enrolled in everything, just use a non-zero usage to activate. This made it impossible to indicate programmatically that there was no usage but should be a default bill, so I needed to send 1 when 0 was the usage AND I needed to remember which service the customer was using4. Time zones never did get figured out. Eventually we abandoned recording usage on the first & last day of the month5. highest-day-billed is not an available feature set, which meant yet another thing our billing integration had to take care of.6. There was little time to verify the bills before they went out. It did not appear configurable7. Consultants seemed to struggle with their own system.8. There was effectively no way to 'dry-run' without changing all the parameters for a shorter time period which then work differently. It effectively required building an unrelated system which we had no time for.9. Negative usages horror: you can't correct something day-by-dayMore below!

Alternatives considered

[BillingPlatform](https://www.capterra.com/p/184278/BillingPlatform/)[Gotransverse](https://www.capterra.com/p/140969/TRACT/)[CheddarGetter](https://www.capterra.com/p/122702/CheddarGetter/)[Chargebee](https://www.capterra.com/p/131433/Chargebee/)

Reason for choosing Maxio

Maxio (via information we found on their website and in the initial sales call) seemed like the most comprehensive fit at the time and we liked the interface. We eventually found out that there was a massive gap between what was promised us and what was actually delivered. Below is an excerpt to an email that we sent to the technical solutions consultant and sales rep: "I am, however, frustrated that a solution promised in the demo call ended up being a solution that was so cumbersome that 1) no one knew how to implement it except \[tech consultant\], who I was never able to get ahold of 2) it delayed our launch by two months and resulted in real frustration for my team and thousands of dollars in lost revenue and 3) brought more effort and annoyance to our customers than we were anticipating. I'm bringing this to your attention because I strongly feel that there has been a discrepancy between possible solutions and actual solutions. It is frustrating to make a purchase decision based on features discussed during a demo call, develop a plan of action based on what was discussed, and then have to iterate for months on end. It is also frustrating to hear that something is an "easy" solution by one team member and then hear it is "difficult and not recommended" by another."

Switched from

[SamCart](https://www.capterra.com/p/204117/SamCart/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We still use SamCart and QBO but signed up for Maxio because we wanted 1) the ability to create custom contracts (duration and amount) with autobilling and PCI-compliant signup page options and 2) the ability to bill for our usage-based software.

Review Source

BS

Bob S.  
VP-Finance  
Computer Software  
Used the software for: 6-12 months

### "SaaSOptics - The Perfect Fit for our Subscription Needs"

November 17, 2020

5.0

Like most start-ups, we moved from the subscription spreadsheet to the SaaSOptics platform so our initial need of having an automated system in place was solved immediately. Since then it's only gotten better. It was kind of like not realizing we had a headache until it went away. The more we use the SaaSOptics platform the more we find out it can give us, from ARR to Churn to Invoicing, to collections and more. We've also discovered that SaaSOptics as a company has a very strong commitment to customer success and that means we have access to people who really know the product and can advise us on how to achieve our goals for using the platform.

Pros

Pretty much everything, and I'm not kidding. It's a fairly complex software to gain proficiency with but once we did we were continually amazed by the additional functionality we discovered on an almost weekly basis. The flexibility of the invoicing system, the crazy extensive reporting capabilities and integrations with our Salesforce and QBO accounts make our work experience so much better. Plus our Board loves the data coming out of the solution. The other thing I love about the software is their customer support team. Wow, they are some of the best support people I've ever encountered. Totally worth signing up for that aspect by itself.

Cons

It is a complex system to learn and I didn't have proper expectations set going into the UAT. I was frustrated that it wasn't more intuitive but having learned how to use the software I now realize that it would've gone much better earlier if I had just committed to learning the system earlier. One good thing about this is that I can make mistakes and undo them when I do.

Alternatives considered

[Recurly](https://www.capterra.com/p/122700/Recurly-Subscription-Billing/)[Zuora](https://www.capterra.com/p/84232/Z-Billing/)

Reason for choosing Maxio

It came down to functionality, 100%. SaaSOptics did a much better job of giving us the information we needed for our specific subscription billing/reporting needs. We've never regretted making the choice to implement SaaSOptics.

Review Source

Allen H.  
Founder  
Computer Software  
Used the software for: 2+ years

### "It's their way, or the highway."

September 13, 2019

1.0

Chargify has been a royal pain ever since implementation. It's possible that the people in our team didn't follow some of the best practices, however we've encountered many bugs along the way to trying to make peace with the product. There are some major areas where the product is too inflexible, and I regret implementing it in the first place.

Pros

They are slowly implementing features I've been asking about for a long time.

Cons

I dislike that Chargify decided it was Ok to add a % of income fee on top of monthly fee they initially charged. Our costs increased 5-fold and the value did not increase. I also dislike that when applying existing payments to invoices, the money paid by our customer can disappear, and must be manually adjusted. There's literally no excuse for this.

Alternatives considered

[CheddarGetter](https://www.capterra.com/p/122702/CheddarGetter/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[Chargebee](https://www.capterra.com/p/131433/Chargebee/)

Reason for choosing Maxio

At the time, the fixed fee made chargify much cheaper than the alternatives. Since they have added on the % of revenue on top, they are as expensive, or more, and have less features than Stripe.

Review Source

AZ

Alexander Z.  
CEO  
Arts and Crafts  
Used the software for: 2+ years

### "There are better options"

December 16, 2024

3.0

We started with Maxio and grew our business for several years. It was easy to get started and the charts showing MRR were quite helpful. However eventually it just proved to be a very expensive solution and we switched to PayWhirl. Cancelling was very complicated, and soured us on the solution.

Pros

It was fairly easy to get started, and interface made it easy to set up a payment page.

Cons

Hard to cancel, high fixed fees. Customer service was not good.

Review Source

psY

prahalad singh Y.  
CONNECTIONS ADMIN  
Telecommunications  
Used the software for: 6-12 months

### "maxio - Improvement needed"

April 3, 2025

4.0

Pros

its speed and smooth which makes it very easy to use

Cons

sometimes it gets stuck on one screen and does not move ahead.

Review Source

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Product, Don't Give a Hoot About Customers"

September 10, 2019

5.0

We've been (sadly) a long-time user of Chargify. Eventually, we will switch to just using native Stripe. Chargify is just a GUI on top of native Stripe and native Stripe has come a long way over the last few years. Anyway, Chargify got new leadership a few years ago. Their CEO told me via email and on the phone that they would not raise our prices without an adequate heads-up. Well, they did. And they raised them by 10x (TEN!!!) with one month's notice. As a consolation, they gave me $20/month off. Thanks for being so damn generous with your long-time users. They justified it by saying their development costs have soared as they've worked to develop new and rather poorly rolled out new features that aren't as good as other tools. For example, their analytics is absolute garbage. To make matters worse: Just recently, there was a BIG bug as they switched their API calls to Stripe where Chargify was calling the ORIGINAL card a user signed up with as opposed to the default one in Chargify. We notified them about this in late August and they passed the buck to Stripe. Well, it was NOT Stripe's fault. After a lot more back and forth emails, they finally admitted that this was on their end and fixed the bug. But that's after we've had to process thousands of dollars in refunds. STAY AWAY. Use Native Stripe. Chargify is a rip off.

Pros

\- Ease of Use - Dunning management - Filtering of data

Cons

\- Raise Prices 10x on Customers - Buggy - Analytics - Support - They don't care about their customers - As you grow, their logic of how they handle Products/Coupons is really, really poorly designed.

Review Source

VR

Verified Reviewer  
Co-Founder & CEO  
Apparel & Fashion  
Used the software for: 2+ years

### "Chargify is great if you need to customize"

February 19, 2019

5.0

Pros

We are grandfathered into older pricing which is amazing. It's less expensive than many other rebilling platforms. It is easy for a developer to customize to your businesses needs. It's a simple program and not a one size fits all approach.

Cons

The dashboard isn't accurate and there's a discrepancy between the main dashboard KPIs and the insights. The data isn't populating correctly and it throws off the numbers. Doesn't take into account certain things like when someone pauses, cancels and is reactivated, etc. No paypal option if you choose Stripe bc they only allow for one payment gateway.

Review Source

Response from Maxio

February 27, 2019

Thank you for your review! The discrepancy you are seeing in the dashboards is feedback we have received before. Currently, the two graphs show different things (one is cash, the other is a billing based view of revenue). Our team has developed a detailed plan to fix this issue. Feel free to contact us at support@chargify.com or 1-800-401-2412, if you have more questions on this matter.

VR

Verified Reviewer  
Account Manager  
Human Resources  
Used the software for: 2+ years

### "Chargify is simple and easy to use, but also a very robust tool"

February 12, 2019

4.0

We are a company with thousands of active and inactive customers and Chargify gives us the ability to easily manage all of our accounts without hassle. It takes seconds to process new charges, generate billing statements, and apply refunds. We are much more efficient as a team thanks to Chargify!

Pros

\-Easy to process charges in a matter of seconds -Reviewing and sending out billing statements is quick and simple -Updating payment information is easy to do over the phone or by sending a "self service link" -Processing refunds takes moments

Cons

\-Not being able to update contact information on billing statements after a charge has been processed

Review Source

Response from Maxio

February 14, 2019

We're glad to hear Chargify has helped make your team much more efficient. Thank you for the feedback - our team is always working to improve our product!

TK

Tyler K.  
Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "Comprehensive product and well designed"

May 11, 2024

4.0

Pros

It has an amazing level of features and functionality.

Cons

It is a bit clunky in some areas that I’ve used.

Review Source

JL

Jason L.  
Accounting Manager  
Computer Software  
Used the software for: 6-12 months

### "Does exactly what we need it to"

March 17, 2017

4.0

When we went through the procurement process, SaaSOptics ended up winning over Zuora primarily on price, but also because we were impressed at the intuitive nature of the product. Since then, we haven't been disappointed. The software does exactly what we wanted it. My only qualms would be with the Finance Reporting, as not having analytical data included as optional columns makes the processes of bringing that information in painful and time consuming (downloading an analytical report and using a vlookup to cross reference based on customer or contract numbers). Overall, this is a great product, and I appreciate the constant improvements that are being rolled out regularly.

Pros

Ease of use. Price point. Flexible depending on business case (high volume, low dollar vs low volume, high dollar)

Cons

Lack of analytical data available in Finance reports. Putting data in is still manual, which is okay for now but causes scalability issues. For Auto-Process feature when syncing, user should be able to choose what data is okay to make this workable. Once a transaction has been brought over through the syncing process, it shouldn't be brought over again (creates a duplicate issue that also makes Auto-Process feature unusable).

Review Source

MM

Madison M.  
Frontend Developer  
Marketing and Advertising  
Used the software for: 2+ years

### "Intuitive UI and Flexible Configuration"

September 13, 2019

5.0

We've sped up accounting, streamlined processes, and gave our customers a better experience.

Pros

It is intuitive to use. While there is a learning curve at the beginning, once you understand the general layout, Chargify is easy to use. They've expanded on their analytics, making the application more instrumental in business decisions backed by real data. Their API and webhooks allow for integrations that suit my company's workflow. Instead of disrupting or working around Chargify, the software pairs well with our pre-established setup.

Cons

The coupon set up can be limiting for some of our promos. More coupon options would be ideal.

Review Source

AS

Alison S.  
Biz Dev Director  
Farming  
Used the software for: 2+ years

### "It works I guess.."

September 13, 2019

3.0

I mean, it's been fine. I will say we're looking at other, more user/business friendly options with our site rebuild.

Pros

It is easy to edit and store profiles. Your customer support is usually kind and they do their best, but there's a lot of issues they can't fix because the tech is so clunky.

Cons

\- Customers have a hard time editing their own items - once they do edit something we aren't notified - using the software on our end is very difficult to run orders off of. You can't download a list or have notes on a profile. We have to have a separate google doc that we load up with everything and keep track of orders. It would be so nice to have a way to keep track of when an order was sent, order notes etc.. - It's tough to figure out who your new users are for a monthly subscription - You should be able to customize the downloadable lists - We have a problem because we send it out once a month on a standard day, we can't just have those people sign up and then get charged on a certain date so they get recharged, or their billing is off until we change their charge date.

Reason for choosing Maxio

it was the one i knew

Review Source

VR

Verified Reviewer  
Client Onboarding Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Chargify works!"

September 5, 2019

5.0

Chargify allowed us to streamline our payments and reporting, clearing up time for developing our business

Pros

This software is easy to use and easy to implement. Once everything is set up, its incredibly simple to search for clients by company name or name etc. and the same goes for viewing and editing customers.

Cons

No complaints, even their support was great.

Review Source

SJ

Shubha J.  
Accounting Manager  
Telecommunications  
Used the software for: 2+ years

### "Good Software needs to upscale and develop to cater to larger group of organisations"

February 10, 2021

4.0

Customer Care is great and very responsive.

Pros

The billing through this software is a breeze and it makes it very easy to track AR.

Cons

Reports can be made more interactive and functionality should be improved to make the user comfortable in constructing their own reports. Also I personally saw that 1 customer can only have 1 currency attached to it. I would suggest this should change and multiple currencies should be allocated to a customer. The currency freeze can be at a contract level. With organisational structures now it is important to have this organisational hierarchy feature in SaaS Optics

Review Source

jD

joseph D.  
CFO  
  
Used the software for: 6-12 months

### "We implemented SaaSOptics to prepare for our first audit and eventual entry to capital market"

May 22, 2018

5.0

GAAP Compliant revenue recognition and Analytics necessary to support capital market inquiries.

Pros

Our external auditors were included in the evaluation and selection process for a GAAP compliant revenue recognition package. During the audit, I was able to use SaaSOptics to quickly and easily provide revenue recognition reports and deferred revenue calculations that were reviewed and approved by our auditors. With the help of the SaasOptics implementation team, we were able to import 5 years of detail invoicing activity from QuickBooks and build a supportable balance sheet and approved revenue history. The result was a successful audit followed by the ability to provide all of the revenue reporting and analytics that our investors requested in a timely manner. SaaSOptics gave me the ability to provide deep insights into our customers, revenue patterns and our business almost instantaneously because of the reporting and analytic tools that are an integral part of the package.

Cons

I would like to the month end financial accounting interface to be more automated. It is still a manual process to prepare the necessary reports and input the month end transactions into QuickBooks.

Review Source

MA

Massimo A.  
CEO  
Computer Software  
Used the software for: 2+ years

### "It's come a very long way"

September 13, 2019

5.0

We've gone from zero to millions in ARR on it. And they've grown with us over time. They definitely got the job done for us.

Pros

Flexible and easy to use. It has the right combination of flexibility and ease of setup. Price points are a great feature. And - most of all - they've really worked hard to improve it over the last several years.

Cons

There are still some UX issues, like the way the "Catalog" page is built in the admin: if you have a lot of products, components, and coupons, it becomes quite difficult to use. The reporting area used to be very limited, but it has been improved dramatically. It still needs some additional work to make it more robust, but they're on the right path.

Review Source

AG

Alex G.  
CPO  
Legal Services  
Used the software for: 2+ years

### "Great option for subscription (SaaS) based bussines"

September 14, 2019

5.0

Customer service is always available and documentation for APIs is detailed. Sandbox environments are easy to use

Pros

The product is easy to integrate with, support a wide amount of payment gateway out of the box. Products are easy to setup, and tax tables are manageable. Overall a good option when you are looking subscription management product to power your software

Cons

Some limitation on usage based products but minor with some workarounds available

Alternatives considered

[Recurly](https://www.capterra.com/p/122700/Recurly-Subscription-Billing/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Review Source

NR

Niklas R.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Not perfect for my needs"

September 5, 2019

3.0

It's hard to understand when you first start using it.

Pros

It can both handle credit card payments and send invoices.

Cons

1: It's really hard to reconcile payments from our payment gateway (Braintree) with credit card charges. We are having to pay a contractor tens of thousands of dollars to build an integration for this. 2: Chargify cannot generate EDI compliant invoices. This is becoming a pre-requisite in several European markets, meaning that for some of our customers, we need to move them from automatic non-EDI invoices in Chargify to manually created EDI-invoices in a different system. Very inconvenient.

Review Source

VR

Verified Reviewer  
Enterprise Account Executive  
Marketing and Advertising  
Used the software for: 2+ years

### "Ease beginner Accounting System, needs some work on tier pricing options"

September 5, 2019

5.0

I have found that their support is slower than some. But they are consistent and will get things resolved.

Pros

Ease of use, very simple and easy to utilize coupons.

Cons

Harder to customize for tier pricing options.

Review Source

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