# TimeTap Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TimeTap Software - reviews, pricing plans, popular comparisons to other Mental Health products and more.

Source: https://www.capterra.com/p/139709/TimeTap

---

# 

 TimeTap Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TimeTap

## What is TimeTap?

Automate appointment scheduling and related tasks to save front office time while improving the patient experience. In addition to our appointment scheduling software, create custom forms for paperless intake and our system will automatically store collected information in a patient profile. Manage patient info, status, tags, notes and more within our software. Automate text and email messaging, integrate payment collection and invoicing and run reports - all within a multi-functional platform.

## What is TimeTap used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Calendar](https://www.capterra.com/calendar-software/)

Overall rating

Based on 257 user reviews

Reviews sentiment

Positive

91%

Neutral

7%

Negative

2%

Starting price

$28.45

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## TimeTap alternatives

Highest Rated

[4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/139709/TimeTap/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Calendar Management

4.6 (21)

80.95% of 21 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Online Booking

4.8 (19)

89.47% of 19 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Confirmations/Reminders

4.4 (18)

77.78% of 18 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Appointment Management

4.6 (14)

92.86% of 14 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Mobile Access

3.8 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Calendar Sync

4.7 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Synchronize with other calendars to view mutual availability and schedules

TimeTap 143 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage the process of evaluating documents or requests submitted for approval

Creation, administration, and evaluation of assessments or tests

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

The allocation and provision of beds

Before and after photos of procedure(s)

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Notify large groups of people simultaneously about important updates.

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Notifications/alerts for upcoming events or tasks

Allow customers to cancel their subscription remotely.

Communicate using direct chat or messages within the system

Track the status of assets and whether they're checked in or out

Schedule in-person or online classes

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

A list of events with their respective dates

Plan an event's time and location

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Public or private sharing of digital files such as documents, audio/video, images, and more

Software designed for the healthcare industry

Intended for medical use such as diagnosis, treatment, and consultation

Store, manage and track all forms in a centralized location

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Automatically find mutually available meeting time slots across multiple calendars

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Care of patients who are admitted and stay in the hospital overnight

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Receive lab results electronically

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Automate workflows and trigger campaigns based on customer actions

Manage billing and payments for a healthcare provider

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

The ability to choose between different appointments in a selection.

Track and monitor patient no-show rates

Track and organize on-call shifts

Send personal messages to clients or attendees

Book meetings and appointments through a website or digital platform

Create new forms and/or use ready-made online form templates

Accept and process online payment transactions

Track and organize online shifts

Care of patients who do not stay overnight

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Questionnaire for clients to answer prior to attending appointments.

Design, communicate, and distribute incentives to perform a specific action

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Based on availability, instantly confirm or deny a request when a new booking is made

Receive system updates as soon as any changes are made

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Monitor sales and make necessary adjustment in order to increase demand and revenue

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Reserving a room for meeting in an office or co-working space

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Track the amount of time spent on a job or task

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Sell multiple treatments together as a set

Connect with meeting participants remotely over video

Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets.

Monitor wait time and abandonment for incoming requests that have not been routed

Record, update and manage waiting lists

Web form that allows users to enter data that is sent and processed for different reasons

Seamlessly integrates with 3rd party websites

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (230)

4.3

Based on 230 reviews

## Pricing

Value for money

4.4 (193)

Free Trial

[View pricing plan details](https://www.capterra.com/p/139709/TimeTap/pricing/)

Professional

$28.45

Flat Rate,Per Month

It includes:

-   2-Way Calendar Sync
-   Accept Payments
-   Customizable Emails
-   Customizable Reports
-   Custom Pre-Booking Forms
-   Private Service Schedulers
-   Shared Rooms
-   Text Messages
-   Unlimited Appointments
-   Unlimited Classes
-   Unlimited Clients
-   Up to 2Gb File Uploads
-   Priority Email Support

Business

$50.95

Flat Rate,Per Month

It includes:

-   2-Way Calendar Sync
-   Custom Pre-Booking Forms
-   Accept Payments
-   Customizable Emails
-   Customizable Reports
-   Private Service Schedulers
-   Shared Rooms
-   Text Messages
-   Unlimited Appointments
-   Unlimited Classes
-   Unlimited Clients
-   Up to 10Gb File Uploads
-   Priority Phone & Email Support
-   Salesforce Integration
-   Dedicated Text Number
-   Recall Campaigns
-   Automated Messaging Triggers
-   Custom Booking Sites
-   Vanity URLs
-   Waitlist
-   Courses
-   Screening Questions
-   Disclaimer Forms
-   Zip Code Filter
-   Custom Security Levels
-   Intelligent Travel Time Calculator
-   Internationalizations (Translations)
-   Open API
-   Signed BAA for HIPAA Compliance
-   Reporting

Value for money

4.4 (193)

4.4

Based on 193 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (222)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (222)

4.6

Based on 222 reviews

## User reviews

Overall rating

4.5

Based on 257 reviews

Filter by rating

5(166)

4(68)

3(19)

2(2)

1(2)

Mentioned topic

Sorted by most recent

JG

Jhon G.

Facturation et gestion

Retail

### "J’approuve "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 30, 2026

Une application très amicale avec l’utilisateur et qui permet de fonctionner même sur des appareils très anciens

Pros

Le modèle utilise des beau couleurs qui ne fatiguent pas la vue et l’application ne consomme presque pas de espace

Cons

Pas grand chose , j’ai tout aimé! Il serait idéal que l’application laisse changer le son des notifications

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Clerical

Warehousing

### "TIME TAP IS MY APP!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 28, 2026

Pros

I liked how user friendly TimeTap is. I also like how I can tailor certain features to clients, and that it is fairly efficient for my scheduling.

Cons

Although it is user friendly, it did take me a while to catch on and I rely on my phone a lot to do my scheduling, the mobile version is not as refined as the pc version in my opinion.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Einkäufer

Animation

### "Unkompliziert und einfach "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

January 14, 2026

Insgesamt habe ich mit TimeTap gute Erfahrungen gemacht. Die Terminbuchung funktioniert zuverlässig und erleichtert den Alltag deutlich. Besonders praktisch finde ich die automatischen Erinnerungen, da dadurch weniger Termine vergessen werden

Pros

Einfach und unkompliTimeTap ist eine sehr übersichtliche und zuverlässige Terminbuchungssoftware. Die Online-Terminvergabe funktioniert reibungslos und spart enorm viel Zeit im Alltag. Besonders gut gefällt mir die klare Benutzeroberfläche und die automatische Erinnerungsfunktion, die No-Shows deutlich reduziert. Auch die Anpassungsmöglichkeiten und die Integration in bestehende Abläufe sind sehr gelungen. Insgesamt eine große Erleichterung für die Terminorganisation – absolut empfehlenswert!ziert

Cons

Komplexität: Viele Funktionen können für neue Nutzer anfangs überwältigend sejnEinarbeitungszeit: Um alle Features optimal zu nutzen, braucht es etwas Eingewöhnung.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Engineer

Accounting

### "Reliable scheduling once you learn the ropes"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 7, 2026

TimeTap is a solid, reliable tool for booking. Once you get past the initial setup, it saves a lot of time and keeps everything organized for a fair price.

Pros

I loved how easy it was to set up my schedule. The automated reminders are a lifesaver because they really help reduce no-shows without any extra work.

Cons

The interface feels a bit dated and can be confusing at first. It took me some time to find specific settings, so the learning curve is a little steep.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Reporting Officer

Non-Profit Organization Management

### "A great tool for booking appointments for healthcare professionals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 20, 2025

The customer experience has been really positive and a big upgrade from our previous manual processes. I like that payment can be achieved from the same platform as well.

Pros

The platform makes it so easy for clients to make bookings, receive confirmations and for us to then manage schedules. It saves a lot on admin time and helps us provide a better service. There are good payment integrations.

Cons

Not much, it has been a really easy to use platform and satisfied both the admin team, therapists and clients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BW

Bruce W.

CEO

E-Learning

### "Trial Test"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 23, 2025

I am still on a trial, so I am unable to test the Stripe integration. It seems to be set up well, however.

Pros

It seems reasonably priced for what it does. It was able to integrate with Stripe, a requirement for me.

Cons

The UI is plain, and few options to improve it when embedded on my website. I may try a link instead which would give a richer UI.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Aaron H.

Financial Advisor

Financial Services

### "Great customer Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 16, 2025

Great customer support. Scheduling was very simple and times were readily available. \[sensitive content hidden\] helped very quickly and showed me a tips.

Pros

TimeTap provides multiple custom sites to meet different needs. I also like the reminders though I wish our company allowed the text message option.

Cons

I believe using TimeTap on my mobile device is very difficult. It would be impossible to use if I had eye or hand issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

Debra R.

President

Insurance

### "TimeTap Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 12, 2025

Excellent support on setup of TimeTap to alleviate my concerns of wiping out my other TimeTap account

Pros

Ability to walk through the questions I had for setup and know what I was asking about. Really helped to tailor to my business.

Cons

All good for now - no complaints.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AV

Adam V.

Operations Director

Pharmaceuticals

### "Help Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 5, 2025

TimeTap gives us the ability to manage and schedule the clients we serve while protecting some of their most important information.

Pros

They provide a streamlined product with responsive and respectful support.

Cons

They are designed for a particular function and while they do allow customization, it is not fully flexible.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NM

Nicholas M.

Director

Alternative Medicine

### "Reminder messaging does not work."

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

January 27, 2025

Very pleasant personnel. But they cannot dive deep to discover why our problem is occurring.

Pros

Ease of scheduling and ability to charge at the time of requesting an appointment.

Cons

Recall reminder messaging, a significant decision point for our initial choice, does not work. It took a year to discover that this feature does not operate as promised, and patients do not receive annual appointment reminders.

Switched from

[Tebra](https://www.capterra.com/p/129169/Tebra/)

The promise of automated reminders for annual appointments. Also, the ability to charge the patient when they request an appointment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/139709/TimeTap/reviews/)

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[Carepatron vs TimeTap](https://www.capterra.com/compare/139709-195467/TimeTap-vs-Care-Patron)[Jobber vs TimeTap](https://www.capterra.com/compare/127994-139709/Jobber-vs-TimeTap)[vcita vs TimeTap](https://www.capterra.com/compare/139709-142264/TimeTap-vs-Appointment-Scheduling)[GlossGenius vs TimeTap](https://www.capterra.com/compare/139709-174830/TimeTap-vs-GlossGenius)[Jane vs TimeTap](https://www.capterra.com/compare/139709-178984/TimeTap-vs-Jane-App)[Noterro vs TimeTap](https://www.capterra.com/compare/139709-164994/TimeTap-vs-SOAP-Vault) 

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