# Spacewell Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Spacewell Software - reviews, pricing plans, popular comparisons to other IWMS products and more.

Source: https://www.capterra.com/p/139529/myMCS

---

# 

 Spacewell Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Spacewell

## What is Spacewell?

The Spacewell IWMS solution offers facility, workplace and real estate managers a single platform to streamline and optimise buildings, workplaces and asset portfolios. Are you struggling to achieve optimal workspace management that reflects the organisation's dynamic needs? Meet Spacewell: - One platform, endless possibilities for effective workplace management. - Effectively manage meeting room and workspace capacity for hybrid teams in real-time. - Save up to 30% of facility management costs. - Eliminate wasted space for no-show desks with auto-canceling. - Plan and schedule regular maintenance to extend lifespan of your assets. Spacewell is a recognized market leader by Verdantix, offering an end-to-end, and highly configurable building and IWMS solution that easily integrates with your building. +30 years of industry expertise; Founded in 1989 +120 smart connected buildings +280 employees +200 active partners in over 20 countries Request a product demo now!

## What is Spacewell used for?

[Facility Management](https://www.capterra.com/facility-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Work Order](https://www.capterra.com/work-order-software/)

Overall rating

Based on 34 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

0%

Starting price

€3500

Other, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Spacewell?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://spacewell.com/&name=Spacewell)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Spacewell

4.6 (34)

VS.

[4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

€3500

Other, Per Year

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (34)

Ease Of Use

4.8 (48)

Value For Money

4.4 (30)

Value For Money

4.7 (35)

Customer Service

4.5 (33)

Customer Service

4.8 (48)

## Spacewell alternatives

[4.6 (85)](https://www.capterra.com/p/191385/AkitaBox/reviews/)

Starting price

Contact vendor for pricing

[4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.9 (55)](https://www.capterra.com/p/117248/OfficeSpace-Software/reviews/)

Starting price

Contact vendor for pricing

[4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Escalation

4.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

System alerts about the need to escalate an issue or request

Work Order Management

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Document Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Document Storage

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Preventive Maintenance

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Reporting/Analytics

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Spacewell 180 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Manage the process of evaluating documents or requests submitted for approval

Manage adding fixed assets to proposed budgets

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Compare key metrics for the business against prominent players in the industry

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Organize and group data or items based on various criteria

An itemized to do list that can be edited as tasks are completed

Ensure all properties are adhering to government and legal codes

Provides a channel for team members to share media files, communicate, and work together

Designed to serve commercial properties

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

identification of people who have recently been in contact with someone diagnosed with an infectious disease

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Track, store, and access client contracts or licenses

Investigate and take action at root cause or error in processes to prevent recurring issues

Analyze and calculate business costs

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Graphical representation of data

Track and manage the decline in value of assets and plan for improvements

A calendar or map that shows occupied and available desks

Reserve a desk space that is available

Digital displays use technologies such as LCD, LED, projection and e-paper

Electronic signing method that validates the authenticity and integrity of a digital document

Manage sending personnel and resources to a site as needed

Plan when and how to dispose of outdated or decommissioned assets

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Digitally sign online documents

Receive and/or send email notifications for urgent updates, requests, or other information

Manage, store and organize emails within the system or via third-party apps

Reminders sent via email

Monitor emissions and environmental data trends and measure the impact on climate and community health

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Online portal where employees can access and track their own information

Gateway through which employees can access the system

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

A list of events with their respective dates

Plan an event's time and location

Manage and track high-value assets including office equipment, furniture & more

Manage the maintenance of building facilities

Track and store information regarding failed inspections

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Plan, manage, and track the financial activities of an individual or organization

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour

Designed to be used in offices

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Form predictions based on past and present data/trends

Store, manage and track all forms in a centralized location

Track, calculate, and report on greenhouse gas (GHG) emissions

Information, data and reports that are being tracked over time

Multiple employees utilizing a singular physical workstation at varying intervals

Process images and automatically scan for data

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

For use in meetings within the company

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage and track all job information and associated tasks

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Allows the calculation of fees for late rent payments

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Manage the supply and flow of electricity across the network

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Process of planning, procuring and controlling material flows along with supplier evaluation and shipping

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room

Ability of websites, web applications, or mobile applications to function without an active internet connection

Book meetings and appointments through a website or digital platform

Portal for property owners to manage property listings, upload documents, track payments and generate reports

Track parts inventory levels and manage re-stocking

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Plan and coordinate all the resources, costs and time needed to execute assignments

Estimate or forecast of a future scenario based on the study of present trends

Centralized database to track details of properties (including lease, tenant, and owner information)

Create, send, and track purchase orders and their statuses

Matrix barcode that stores information

Generate quotes or estimates for customers

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

Sample of reports that could be customized as needed or used as is

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

For residential properties

Assign available resources (human and/or non-human) to various projects and tasks

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Initiate collection and analysis of known risks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

A calendar that shows when rooms are occupied and available

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track work performed and resources used for past customers, sites, or assets

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Allow users to access multiple services after entering their login credentials once

Manage occupancy and space utilization in facilities and buildings

Manage the reservation of workspaces

Track the status over time for a request, process, asset, or transaction

Track information, qualifications, and contact details of subcontractors

Gauge satisfaction and receive information for improvement and success

Manage and monitor compliance with government regulations on environmental standards

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Oversee technicians and track their assigned work orders

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

Set up connections to third-party platforms to improve business processes

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track the frequency of asset usage

Keep track of vacant properties

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Allow organizations to streamline the check-in process for visitors.

Interact with data visualization elements, such as charts and graphs, to drill down into data

Process of understanding one's position in a physical space via planned routes, signs, colors and images

Track and measure the impact of weather on energy consumption

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (33)

4.7

Based on 33 reviews

## Pricing

Value for money

4.4 (30)

Basic

€3,500

Other,Per Year

Value for money

4.4 (30)

4.4

Based on 30 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Tableau](https://www.capterra.com/p/208764/Tableau/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[

Looker](https://www.capterra.com/p/169053/Looker/)[

JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)[

Geotab](https://www.capterra.com/p/18289/MyGeotab/)[

SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (33)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (33)

4.5

Based on 33 reviews

## User reviews

Overall rating

4.6

Based on 34 reviews

Filter by rating

5(21)

4(11)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NR

nico r.

Immo head

Financial Services

### "Ticketing system Axxerion"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 12, 2023

Pros

Spacewell offers a wide variety of products in multiple languages. Personalizations are always possible but the basis remains globally the same for all customers, meaning easy maintenance & updates.

Cons

The range of products offered by Spacewell is enormous. A good selection of each service is needed, do i need it or/and what's the surplus value for me. This selection process and personalization is a paying service difficult to scope the expense upfront..

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 29, 2023

Hi Nico, thank you for leaving a review for Spacewell! We're so happy to hear that you found maintenance & updates of our software easy. I've shared your comment about the selection process and personalization with our product teams. As we are busy making improvements and adding new features to our solutions this is very useful feedback for them. Thanks again. Really appreciated!

MP

Momo P.

Workplace Support Leader

Retail

### "Too early for a dipper review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 6, 2023

Pros

Easy to use, and it is easy to navigate between different features.

Cons

Too early to give this kind of feedback then we just started using the tool.

Alternatives considered

[Mapiq](https://www.capterra.com/p/219205/Mapiq/)

Reasons for choosing Spacewell

A stable company with global coverage. Possibility to add other products linked to real estate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 29, 2023

Hi Momo, thank you for leaving a review for Spacewell! We are happy to hear that you found our software easy to use and navigate, and that you are open for new features. Also, we fully understand this is early to share very deep feedback. Thanks again. Really appreciated!

MR

Martine R.

manager facilities

Human Resources

### "Multisite, retail, rental contract management, Facilities management review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

March 3, 2023

Meedenken wanneer het volledig vastloopt - denken vanuit het standpunt van de klant en niet vanuit het standpunt van Spacewell/AxxerionKostenbewust meedenken

Pros

ImplementatiegemakMits opvolging en opleiding : easy-to-useOverzichtelijke rapportering mogelijk zonder nood aan externe ondersteuning

Cons

traagheid bij zeer grote veelheid aan data (veel openstaande aanvragen/werkorders, ... - eigen aan de organisatie)Non-responsiveness van implementatieteam - indien er geen volledige dagen vastgelegd worden, gaat het niet vooruit en zit je te wachten op informatie, antwoorden op RFCs

Reasons for choosing Spacewell

We hadden gekozen voor MCS wat uiteindelijk niet aan onze behoefte kon beantwoorden mbt opvolging verschillende types huurcontracten (huur niet verhuur).Spacewell stelde zelf Axxerion voor en dat beantwoordde wél niet alleen voor huurcontracten maar ook aan alle andere functionaliteiten + was budgettair haalbaar.Verrassing was dat ook de implementatie en de overdracht van data vanuit een andere FMIS (i.c. Planon) veel eenvoudiger was (vanuit Randstad Group) dan voorzien.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 29, 2023

Hallo Martine, bedankt voor het achterlaten van een review over Spacewell! We zijn heel blij om te horen dat de implementatie van onze software makkelijk voor je was en dat je onze rapportage, monitoring en training eenvoudig te gebruiken vond. Ik heb je opmerkingen gedeeld met het implementatieteam inclusief je feedback over het werken met een grote hoeveelheid gegevens. Aangezien we druk bezig zijn met het aanbrengen van verbeteringen en het toevoegen van nieuwe functies aan onze oplossingen is dit zeer nuttige feedback voor ons. Nogmaals bedankt. Echt gewaardeerd!

NP

Nandine P.

Functioneel Applicatiebeheerder

Hospital & Health Care

### "Review Cordaan Applicatiebeheer"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 21, 2023

Door de implementatie van de applicaties van Spacewell zijn diverse processen binnen onze organisatie zeker verbeterd, inzichtelijk gemaakt of naar een hoger niveau getild. Ik vind vanuit mijn functie Spacewell een fijne partner. Jullie denken met ons mee, zijn vaak bereid om op korte termijn ondersteuning te bieden en zijn goed bereikbaar.als zorginstelling wijken wij in bepaalde processen nog wel eens af van de reguliere klanten van spacewell maar jullie willen altijd meedenken wat wel mogelijk is. Maar zijn ook duidelijk in wat echt niet kan.

Pros

Het feit dat Spacewell applicaties klant specifiek zijn in te richten is een groot pluspunt. Daarnaast vind ik het erg fijn dat je als Applicatiebeheerder zelf veel kan qua inrichting en aanpassingen, net als het zelf bouwen van rapportages. Hierdoor kan je als organisatie veel sneller inspelen op de wensen van gebruikers.

Cons

De performance van de applicatie komt regelmatig naar voren als irritatie/verbeterpunt. Zeker wat betreft de financiële processen in de Real Estate levert dit vaak vertraging op in werkzaamheden en doorgang van processen. Als applicatiebeheerder weten wij dat dit te maken heeft met de processen en workflows die op de achtergrond draaien maar daar heeft de gebruiker meestal geen kennis van en zou hier ook geen last van moeten hebben.Doordat je als applicatiebeheerder veel zelf kan moet je ook beschikken over de kennis m.b.t. systeembeheer taken. De trainingen vanuit Spacewell zijn vanuit onze ervaring niet toereikend genoeg, zeker ook omdat bij klantspecifieke inrichtingen het toch soms net anders werkt.Wat wij als gebruiker van real estate baseline wel erg jammer vonden was dat wij nog geen half jaar nadat wij deze baseline geïmplementeerd hadden te horen kregen dat er geen doorontwikkeling meer plaats gaat vinden op deze baseline, wat betekent dat alles wat wij nu nog als verbetering willen laten aanbrengen altijd klantspecifiek zal zijn.

Reasons for choosing Spacewell

Ik ben niet betrokken geweest bij de eerdere selectierondes bij Cordaan.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2023

Hoi Nandine, bedankt voor het achterlaten van een review voor Spacewell! We zijn erg blij te horen dat je Spacewell "een fijne partner" vindt die jou en je organisatie ondersteunt. We zijn ook blij dat je onze software nuttig vindt voor het inspelen op gebruikersbehoeften en het verbeteren van processen binnen je organisatie. Ik heb jouw opmerkingen over prestaties en training met ons team gedeeld. Aangezien we werken aan verbeteringen, is dit zeer nuttige feedback voor hen. Nogmaals bedankt. Heel erg gewaardeerd!

YA

Yusuf A.

Financial Affairs Director

Real Estate

### "Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 18, 2022

Overall, Spacewell is good software that I like and can continue to use.

Pros

It is the software that I have been using for about 6 months to organize workspaces and asset portfolios and has a user-friendly interface.

Cons

I can say that the only minus is the absence of Ios. I didn't see any other deficiencies.

Switched from

[Falcony](https://www.capterra.com/p/143646/Falcony/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 29, 2022

Hi Yusuf, thank you for leaving a review for Spacewell! We're so happy to hear that you find our software user-friendly and that you would like to continue using it. I've shared your comments about the absence of iOS with our product teams. As we are busy making improvements and adding new features to our solutions this is very useful feedback for them. Thanks again. Really appreciated!

MB

Marielle B.

soft service coördinator

Facilities Services

### "Axxerion - InBalans review "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 2, 2022

Sinds wij rechtstreeks met Spacewell schakelen gaat dit tot nu toe goed. In het portal is snel reactie op onze vragen.

Pros

Het is fijn dat voor dit PPS contract het mogelijk is om de kortingen die gesteld zijn in het contract te berekenen en dat wij hier verder geen omkijken naar hebben. De software werkt ook vaak goed en is nog niet vaak volledig niet beschikbaar geweest. Ook is het fijn dat het grootste gedeelte van de software zelfs in te richten is.

Cons

In het begin hebben wij veel veranderingen willen doorvoeren vanwege velden die zichtbaar waren en niet werden gebruikt. In het normenkader is opgenomen dat onnodige velden niet zichtbaar zijn. Dit is nog niet altijd het geval.

Reasons for choosing Spacewell

Dit weet ik niet, ik ben niet bij het inkoopproces geweest.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 7, 2022

Hallo Marielle, dank je wel voor je review. Fijn te horen dat de software je ontzorgt door de automatische opvolging van contractuele kortingen. Je feedback i.v.m. het onzichtbaar maken van onnodige velden nemen we zeker mee. We zijn ook blij te horen dat je de flexibiliteit van de software op prijs stelt en snel reactie krijgt op je vragen in het portal. Een goede ervaring van onze klanten is waar we altijd naar streven!

SV

Sander V.

Facilitair manager

Restaurants

### "Simpel en prijskwaliteit goed systeem!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

May 25, 2022

Gestructureerde meldingenbeheer aansluitend op visie van servicemanagement.

Pros

Makkelijk en simpel. Fijne helpdesk en goede ervaringen met consultants bij grote wijzigingen en projecten.

Cons

Veel vrijheid wat je ook weer belemmerd na gemaakte inrichtingskeuzes.

Reasons for choosing Spacewell

Simpliciteit, kosten en bedrijfsgrootte waarbij keus voor bedrijf die net zo groot was als onze.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 1, 2022

Hoi Sander, bedankt voor het achterlaten van een review voor Spacewell! We zijn zo blij om te horen dat je onze software eenvoudig in gebruik vindt en een systeem dat waar voor zijn geld biedt. We zijn ook blij dat je een prettige ervaring had met onze helpdesk en dat het gestructureerd meldingenbeheer aansluit bij jullie visie. Ik heb je opmerkingen over veel vrijheid gedeeld met onze productteams. Aangezien we druk bezig zijn met het aanbrengen van verbeteringen en het toevoegen van nieuwe functies aan onze oplossingen is dit nuttige feedback voor hen. Nogmaals bedankt. Heel erg gewaardeerd!

MJ

Melyn Joy S.

Teacher

Education Management

### "Why I like Spacewell"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2021

I really like its friendliness to the users as well as its flexibility is indeed a good one since i am prone to exporting and importing data.

Pros

What i like about this software is its friendly nature in managing a portfolio. Reports and email templates can be created by yourself. Moreover, stable and software updates are not noticeable in the operation which is for me it is a good one.

Cons

So far, I have no problem in regards to this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 17, 2021

Hi Melyn Joy, thank you for taking the time to leave a review for Spacewell! We're delighted to hear that you find our software user-friendly. Moreover, we are very happy to hear that our software updates aren't noticeable for you in operations. We really appreciate your feedback. Thank you!

AU

Anonymous User

Reflexis Implementation Manager

Retail

### "Robust Feature Set for Property Information Consolidation"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 9, 2021

Pros

The retention of a vast amount of site information including maintenance, licensing and other relevant documentation makes Axxerion our choice for managing a large portfolio of properties. Over the years the feature set has grown, including additional user interface options and a streamlined mobile app that can be utilized for retrieving site information and submitting service requests.

Cons

There are no current cons to the software that are a detriment to its use, just a learning curve with navigation and report use/creation that are common in all software. Once learned, the amount of information accessible is robust.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PD

Peter D.

IT and facility director

Hospital & Health Care

### "WorkAssistant assists intuitively, effectively and efficiently our cleaning staff"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 3, 2020

Spacewell listens very well and understands (our) needs and implements with the right critical note WorkAssistant.

Pros

In combination with a well-structured organization, clear instructions, and the right tools and products, the mobile app (WorkAssistant) ensures high satisfaction of the cleaning staff, less absenteeism (a reduction of more than 50 %), reduced staff turnover (9 exits in 2016, 1 exit in 2019) and less recruiting/onboarding time. There was an increase in cleaning services in the day hospital (extra work equivalent to one FTE). Thanks to the greater efficiency brought by the WorkAssistant, there was no need to expand the existing team of 78 FTE (savings of 1.2% approx. €45,000/year).

Cons

This software is not (yet) available for IOS :)

Reasons for choosing Spacewell

Agile and willing to develop extra userfriendly features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 5, 2020

Hi Peter, thank you for investing your time and leaving a review for Spacewell! We're delighted to hear that our mobile app (Work Assistant) supported you and your team in achieving your business goals. We're also glad that you found our team agile and responsive. I've shared your comments about IOS with our product team. As we are busy adding new features to our solutions this is very useful feedback for them. Thanks again!

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