# InviteReferrals Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is InviteReferrals the right Referral solution for you? Explore 182 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/138738/InviteReferrals/reviews

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InviteReferrals

4.9 (182)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Reviews of InviteReferrals

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

KY

Kyle Y

Conversion SpecialistInternet, 11 - 50 employeesUsed the software for: Less than 6 months.

“The concept of tapping into your existing customers’ loyalty to widen your customer base further and using a tool for it is amazing.“

October 13, 2022

PK

Pratik K

CMOE-Learning, 11 - 50 employeesUsed the software for: Less than 6 months.

“On top of that their tech staff seem to be inexperienced and in some cases very wrong in terms of what they assess is the problem with the integration. And asynchronous email support doesn't help the matter.“

March 3, 2022

DD

Dianne D

Director of GrowthConsumer Goods, 51 - 200 employeesUsed the software for: 1-2 years.

“InviteReferrals software helps to keep referrers motivated through its feature for rewarding them for different step-by-step events like sharing, registrations, mobile app installs, and sales.“

October 13, 2021

EM

Ephrem M

Chapman Law GroupInternet, 11 - 50 employeesUsed the software for: 1-2 years.

“The interface gets a bit quirky, especially while handling downloads.“

December 31, 2021

ML

Michael L

Executive Director of GrowthConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years.

“Since InviteReferrals provides multiple customer referral options on social media and other channels, we’ve been able to engage customers and create social buzz, which we’ve always longed for“

October 12, 2021

HT

Harish T

Sr. Digital Marketing ExpertInternet, 2 - 10 employeesUsed the software for: 1-2 years.

“per month for the basic plan is quite expensive for a small startup like ours.“

January 3, 2022

MG

Maciej G

Co-founder & Marketing DirectorMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years.

“InviteReferrals is an excellent referral system that makes it easy to track, manage and reward referrals.“

February 23, 2023

MK

Mike K

Co-FounderInternet, 11 - 50 employeesUsed the software for: 6-12 months.

“Too many options in settings that I sometimes feel perplexed. “

October 14, 2021

## Showing most helpful reviews

Showing 1-25 of 182 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ralph E.  
Digital Marketer  
Information Technology and Services  
Used the software for: 6-12 months

### "If You Intend to Run Viral Contests, InviteReferrals Will Deliver."

September 23, 2021

5.0

Pros

About usability, the interface is neatly designed and quite convenient to use. About functionality, you have the basic features that you would expect in such a software package. You have enough options to customize how you want your campaigns to appear. You can choose the tasks you want your referrers to take to perform, set the type of rewards for each task they perform, add custom tasks, set notifications up, set integrations up. etc. Using tools like this is a good way to get the benefits of expanding your reach and building your list at the same time. You can always access the leads you've acquired and even export the lists or automatically feed them into your email marketing software of choice. There are tools for fraud prevention, referral testing, blocking participants, adding your team members, setting up a custom domain, etc. For integration, InviteReferrals supports some of the most popular email marketing systems and CRMs out there, and it also integrates with Zapier, so you're in luck if that is important to you. InviteReferrals is quite robust and I only pointed out a few of the things you can do with it. Although InviteReferrals has all these numerous features, it is still relatively easy to use. You don't have to spend minutes just to get one thing set up, although how easy you find it also depends on how tech-savvy you are as a person. With that being said, I hope this helps someone.

Cons

The only issue I experienced is when I signed up as a referrer myself and clicked on my direct referral link and I was stuck in a loop in which the link didn't redirect to the landing page. The tab just kept refreshing itself; otherwise, no other problem that I noticed.

Review Source

MG

Maciej G.  
Co-founder & Marketing Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Excellent Referral System with InviteReferrals"

February 23, 2023

5.0

I've been using InviteReferrals for several months now and I'm really pleased with the results. The customer service team is always available to help with any issues I may have, and the rewards system is a great way to incentivize customers to refer their friends and family. The setup process can take a bit of time, but the results are worth it in the end.

Pros

InviteReferrals is an excellent referral system that makes it easy to track, manage and reward referrals. The user interface is intuitive and easy to use, and the customer service team is always available to help with any issues. The rewards system is a great way to incentivize customers to refer their friends and family, and the reports are comprehensive and helpful in understanding the performance of the program.

Cons

The only downside of InviteReferrals is that the setup process can be a bit time consuming. The team is helpful in getting everything set up, but it can be a bit of a hassle for those who are new to the software.

Switched from

[Voluum](https://www.capterra.com/p/145771/Voluum/)

InviteReferrals stands out from its competitors due to its comprehensive suite of features, such as its intuitive user interface, comprehensive reports, and great rewards system. The customer service team is always available to help with any issues, which makes it easy to get up and running quickly. Additionally, the rewards system is a great way to incentivize customers to refer their friends and family, which is a huge benefit compared to other referral systems.

Review Source

RP

Rajee P.  
Affiliate  
Marketing and Advertising  
Used the software for: I used a free trial

### "I dont know how it is easy to set up"

January 12, 2024

2.0

Not so satisfied when I am feeling so helpless.

Pros

It is easy to add campaigns and save time but not the whole set up.

Cons

Feeling so helpless. I dont know how it is easy to set it up.

Review Source

BJ

Bob J.  
Chief Executive Officer (CEO)  
Retail  
Used the software for: 2+ years

### "Data-Extraction and the analytics are top notch"

February 4, 2020

5.0

I am still using InviteReferrals software because they are good.

Pros

Referral program is all good and everything but I would like to talk about the amazing feature of the data extraction and the analytics. When you start a referral program you want to see the customer engagement like the shares and the clicks also you might want to extract it. InviteReferrals provides you with that feature. They give you all the good tools to track the customer activity, so that if you are lacking in aspect you can improve it for better results.

Cons

The interface could have been better; else everything is at its best.

Review Source

Mehdi A.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Easy to setup and run"

August 22, 2018

5.0

We ran many referral strategies : Who will get the reward, at what price, what will you set on mails etc... Then we installed InviteReferrals on our website with automation, using the Pixel hook they offer

Pros

Fully customizable (texts, colours, sizes, etc...) You can test many strategies easily Process of sending mails and Amazon coupons is very simple Analytics : Shares, visits, etc... Support is efficient and you contact them by Skype (screen sharing will be useful !)

Cons

I don't really remember of cons, but if I would say something, it's that at the beginning it can be difficult to run all by yourself. The better is to ask support.

Review Source

HC

Helena C.  
Lawyer  
Legal Services  
Used the software for: 6-12 months

### "Good referral tool"

March 10, 2022

5.0

Pros

This tool allows us to keep all our referral related details in one place and access to it is very easily accessible and whenever needed.

Cons

I would love for an upgrade in the gamification functionality.

Review Source

VR

Verified Reviewer  
Affiliate advertising marketer  
Internet  
Used the software for: Less than 6 months

### "My opinion "

December 12, 2021

5.0

It helps me further my business to referring others people who also work from home.

Pros

Easy to use and it’s not hard to use it.

Cons

No comment. I just simply love the software.

Review Source

ivana R.  
Calivita menager  
Food & Beverages  
Used the software for: 2+ years

### "Invite referals"

November 27, 2019

5.0

Pros

Tell my friend and I earn some money for my family

Cons

My friend live all around the world but referal dont match for all my friend

Review Source

VR

Verified Reviewer  
Engineer  
Oil & Energy  
Used the software for: I used a free trial

### "The Perfect Customer supprt"

August 20, 2019

5.0

Pros

Its helping you to get into the system very fast by providing a multiple material for training

Cons

Its confuse me at the beginning and i felt like i lost at some point

Review Source

Response from Tagnpin

August 27, 2019

Thanks You can take higher plans for more features and API support

Peter W.  
Founder  
Consumer Goods  
Used the software for: 2+ years

### "Very professional and credible."

September 6, 2019

5.0

Pros

what I like about their tool is they provide inbuilt fake prevention mechanism for registrations and sales.

Cons

I wish they provide referral templates soon.

Review Source

JB

Joshua B.  
Managing Partner  
Investment Banking  
Used the software for: 1-2 years

### "Easy to use and track referrals "

February 1, 2022

5.0

Pros

The overall appearance and design of the software are good. It also works effectively to bring good results.

Cons

Seeing more customization options would be good.

Review Source

ML

Madison L.  
Digital Marketing Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Engages people in recommending us"

December 2, 2021

5.0

Pros

A flexible tool that adapts to your unique needs. The team’s expertise with enterprise-level referral program is admirable.

Cons

Customization demands considerable amount of time and effort.

Review Source

MC

Mike C.  
Director of Marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "Very Helpful Team"

October 7, 2021

5.0

Pros

InviteReferrals team is helpful with campaign setup, technical integration, and any other issue we come across. We’re grateful to them.

Cons

Adding more support options can be a good idea. Rest everything is fine.

Review Source

PP

Parv P.  
Manager, App Store Optimization  
Consumer Services  
Used the software for: 6-12 months

### "Data exporting simplified"

November 29, 2021

5.0

Pros

This tool integrates easily with MailChimp. We’re able to put together, organize, and export analytical data to all our team members.

Cons

We didn’t like the feedback form’s appearance. But we’re happy we could customize it.

Review Source

BC

Brian C.  
Director of Publisher Partnerships  
Marketing and Advertising  
Used the software for: 6-12 months

### "Affordable, easy-to-use, brings results"

October 14, 2021

5.0

Pros

The pricing is reasonable enough to suit our start-up’s marketing budget. Besides, the tool is a no-brainer and brings significant results.

Cons

The interface could have been cleaner but that’s a minimal complaint.

Review Source

KC

Katerina C.  
Director Growth Marketing  
Insurance  
Used the software for: 6-12 months

### "An overall great offering"

October 16, 2021

5.0

Pros

With attractive templates and many functional features, the tool has helped us acquire new customers. Thanks to InviteReferrals.

Cons

We faced minor glitches which the customer support promptly resolved.

Review Source

JK

John K.  
Senior Director, Demand Generation & Digital Marketing  
Consumer Goods  
Used the software for: 2+ years

### "We love InviteReferrals"

December 29, 2021

5.0

Pros

The tool offers a great way to promote customer loyalty and usher in new customers. We definitely get more than what we pay for.

Cons

Streamlining backend features would be a great idea as it makes it overwhelming.

Review Source

TL

Tim L.  
Organic SEO Strategist  
Internet  
Used the software for: 2+ years

### "Good solution for referral programs"

November 24, 2021

5.0

Pros

The software is an all-in-one solution for running our referral and loyalty programs. Plus it is also constantly being upgraded.

Cons

Providing in-depth analytics can pave the way for better personalization.

Review Source

NM

Najm M.  
Digital Marketer  
Education Management  
Used the software for: 2+ years

### "Good referral marketing tool "

January 17, 2022

5.0

Pros

The robust reporting facilitates continuous reviewing. So, we’re able to make each new campaign better than the previous one.

Cons

We found the back-end API implementation difficult.

Review Source

DC

Damita C.  
Market Analyst  
Consumer Goods  
Used the software for: 1-2 years

### "Customized Features is Top-Notch"

August 12, 2021

5.0

Pros

We have started a referral program for the first time with the help of InviteReferrals, and their customized features supported us to establish it as per our requirements. Glad that we chose InviteReferrals.

Cons

Though it is simple to set up, it still requires some knowledge to create an effective referral campaign.

Review Source

LF

Lisa F.  
Marketing Specialist  
Internet  
Used the software for: 1-2 years

### "Gives you ample control"

January 14, 2022

5.0

Pros

It gives you a lot of control over your referral program. You can customize texts, decide how many times the referral popup should appear during an user session, and more.

Cons

Though they keep adding features and functionalities, I suggest making some stylistic enhancements.

Review Source

TE

Tony E.  
Organic Growth Marketing Manager  
Consumer Services  
Used the software for: 1-2 years

### "Good product "

March 5, 2022

5.0

Pros

It’s a tool that simplifies the referral process and amplifies its shareability. We’re able to keep our brand advocates engaged with us through tiered rewarding.

Cons

The analytics should be better. It should have the ability to track ROI to specific channels.

Review Source

JP

Jason P.  
Digital Marketing Manager  
International Affairs  
Used the software for: 1-2 years

### "Definitely recommended for improving revenue"

February 7, 2022

5.0

Pros

Its user interface is friendly. It's also good in other parameters. The staff are knowledgeable and super responsive.

Cons

We find that certain miscellaneous elements with creative management are missing.

Review Source

SD

Samuel D.  
Partner Development Manager  
Consumer Services  
Used the software for: 1-2 years

### "We really like InviteReferrals "

January 8, 2022

5.0

Pros

It has templates, flexibility, integrations, customizations and everything our referral program needs. The reporting also helps in improving ourselves.

Cons

So far we haven’t come across a problem that impacts our campaign’s performance.

Review Source

EB

Elmer B.  
Vice President Operations  
Internet  
Used the software for: 1-2 years

### " Smooth and easy to use"

October 28, 2021

5.0

Pros

InviteReferrals is super smooth and easy to use. We’ve been able to make a significant number of new customers since we started using it.

Cons

It would be better if they include more payment options for different geographic locations.

Review Source

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