# Booqable Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Booqable the right Equipment Rental solution for you? Explore 1150 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/138689/Booqable/reviews

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Booqable

4.8 (1150)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 4th, 2026

# Reviews of Booqable

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

Responsive multi-channel assistance

94% positive reviews out of 451

Most reviewers describe customer support as fast, helpful, and accessible via chat, articles, and onboarding sessions.

Corey H

Head of Digital, 2 - 10 employees.

"Lastly, Booqable's responsive customer support team provided invaluable assistance whenever needed, ensuring smooth operations and a positive customer experience."

Missing client contract features

38% negative reviews out of 95

Some users comment on absent document uploads, security deposit handling, and customizable contract options for client management.

Nathanael C

Owner, 2 - 10 employees.

"Lack of customer document upload management."

Intuitive setup and navigation

94% positive reviews out of 349

Most users report ease of use, quick setup, and intuitive navigation without technical expertise or training.

Leonard K

CEO, 1 employee.

"Me as a new user I can quickly find my way around as the dashboard is clearly structured, providing easy access to the most important features at a glance."

Recurring software glitches

43% negative reviews out of 87

Some users report persistent bugs, slow performance, and unresolved technical issues that disrupt daily operations and site reliability.

Laraine C

Owner, 1 employee.

"I have problems uploading some images as they are either to small or to big."

Comprehensive rental operations platform

92% positive reviews out of 341

Most reviewers find rental management efficient, with integrated booking, inventory, and payment tools for streamlined workflows.

Eric G

CEO, 2 - 10 employees.

"The software offers robust features for inventory, order, and reservation management. While there is a learning curve for certain features, the platform's functionality and customer support contribute to a smooth and efficient rental management experience."

Limited mobile functionality

39% negative reviews out of 61

Some reviewers describe the mobile version as lacking features, clunky navigation, and inconsistent app performance across devices.

## Showing most helpful reviews

Showing 1-25 of 1150 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Samwel L.  
Director  
Events Services  
Used the software for: Less than 6 months

### "A Reliable, Affordable Start for Growing Event Companies"

April 20, 2026

5.0

Our overall experience with has been very positive. We adopted it as our main inventory control system, and it immediately brought structure and stability to our operations. After trying multiple solutions that cost us money and didn’t deliver, Booqable has been a refreshing change. It’s easy to use, reliable, and gives us the visibility we need to plan better for our clients. The value for money is excellent for a business at our stage, and the customer support has been consistently responsive and supportive. We’re already able to track our finances more clearly, and as we grow, we look forward to unlocking more advanced features. Even with the limitations of the Starter plan, the platform feels flexible enough to grow with us. We’re committed for the long haul.

Pros

What I liked most about is how much value it delivers even at the Starter level. For a young business trying to control costs, it has given us strong inventory management, clear financial tracking, and a stable system we can rely on. The customer support has been exceptional always responsive, considerate, and willing to guide us through anything we didn’t understand. The platform is also very easy to use, which helped us get organized quickly after losing money on two or three other systems that didn’t work out. Even though we’re on the entry plan, the features we do have are solid, and the flexibility to grow into more advanced tools like QR codes and multi‑user access gives us confidence for the future. Overall, the stability, support, and ease of use are the biggest pros for us.

Cons

What we liked least about is that some of the features we know would improve our operations like QR codes, multi‑user access, and having our website fully hosted on the platform are only available on higher plans. As a small business still getting on its feet, upgrading isn’t yet affordable for us. While the Starter plan works well, it can feel limited once you begin to scale. We haven’t experienced any major bugs or issues, but the feature restrictions sometimes slow down how quickly we can expand our processes. Still, these limitations are more about our current budget than the platform itself.

Alternatives considered

[Rentman](https://www.capterra.com/p/144616/Rentman/)[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)

Reason for choosing Booqable

was easier and less complicated. we loved it from the first trial.

Review Source

YK

Yehuda K.  
President  
Events Services  
Used the software for: Less than 6 months

### "Great Rental Software That Helps Keep My Business Organized"

May 18, 2026

5.0

My overall experience with has been very positive. I use it for my AV equipment rental business, and it has helped me a lot with organizing rental items, managing reservations, and keeping track of equipment availability. It is a very useful platform for a rental company because it is designed around the rental process, not just regular product sales. For my business, I rent out items like speakers, microphones, projectors, screens, TVs, lighting, and other event equipment. Booqable helps me keep everything more organized and makes it easier to manage bookings and rental details. It has saved me time and helped make my workflow more professional. I also appreciate that Booqable continues to improve and offers useful tools for rental companies. Overall, it has been a strong and valuable system for my business.

Pros

has been very helpful for managing my rental business. I use it for my audiovisual equipment rentals, and it helps keep my products, availability, bookings, and customer reservations organized in one place. I like that it is built specifically for rental businesses, so the system makes sense for tracking equipment, rental dates, and orders. It saves me time and makes the booking process much easier.

Cons

Some integrations and advanced payment/accounting options could be more flexible, especially when connecting with tools like QuickBooks, Square, Stripe, and Zapier. I would like to see more options for customizing payment handling and accounting automation.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

It's not designed for rental companies and I needed to have a way to manage my reservations

Review Source

PH

Paul H.  
Owner  
Construction  
Used the software for: 6-12 months

### "NO SUPPORT outside of their time zone."

July 7, 2025

1.0

Beyond disappointed as it's affecting my bottom line. They want to be an international company, but only in their time zone.

Pros

When it works... to often when experiencing an issue or need help with a how-to issue, support is nowhere to be found.

Cons

NO SUPPORT! I have an equipment rental business and have been down all day with a "You are already signed in " error. I'm not signed in anywhere else and there is no way to end all sessions if one got hung. Unacceptable! I have customers who want to book, and now I'm having to do everything manually. I've tried writing customer support but have gotten 0 responses. They have no support number to call or anything... so I'm screwed. They're based in the Netherlands, so either they are too busy getting high or sleeping. If you run an international company, you MUST provide 24-hour support. I dislike writing negative reviews and can understand technical issues, but you must at least support the time zones in which you're trying to do business. Looking for alternatives... I'm done .

Review Source

Barjinder S.  
Digital Designer  
Events Services  
Used the software for: 1-2 years

### "Great product! easy to use with minimal training needed."

March 18, 2026

5.0

Overall, our team enjoys using and we are going to keep using it. They keep proposing and adding new features so I know they won't be outdated.

Pros

is very easy to use and I can see they put lot of attention to User experience. It's not just about the features, but the fact that those features are easy to use and work well within the expected workflow. We loved the documents (quotes, invoices and packing slip) as they fit in our internal workflows. Integrating or rather creating website from booqable has been a great help as we can maintain inventory in one place and the in-built designer and tools have worked well for us to get better rankings in Google

Cons

I consider myself early user of so can't complain but I noticed the pricing plans have changed now and for new accounts, it more expensive the get same features. I would also have liked a basic feature to import data without having to pay extra

Alternatives considered

[Rentman](https://www.capterra.com/p/144616/Rentman/)[Goodshuffle Pro](https://www.capterra.com/p/167364/Goodshuffle-Pro/)

Reason for choosing Booqable

My main reason was initial pricing and what was being offered (website builder) and ease of use compare to other products.

Review Source

AB

Amy B.  
Director  
Furniture  
Used the software for: 6-12 months

### "Absolute business game changer "

April 29, 2026

5.0

It has been incredible to watch my business grow so quickly and to see how much have improved.

Pros

It has been such a game changer for my business. It looks so professional on my website and works! The support is fantastic and they continue to improve their features all the time. Without the app I wouldn’t be able to run my business it’s my favourite and most used feature. They continue to improve bugs and had new features. It’s been super easy to implement. Inventory management and reports are great. It’s much cheaper than other options I looked into, it ticks so many boxes I am very happy with and I would recommend to others.

Cons

I would like better options to expand my business to multiple locations without needing to create multiple accounts.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Workpress rnb program. It was a nightmare to use and spent a year wasting my time trying to get it to work and it didn’t. changed everything for my business and now I’m successfully running my business.

Review Source

JG

Julie G.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Great Support, Easy Setup, and Flexible for Small Business Needs"

April 27, 2026

5.0

My overall experience with has been very positive. It strikes a great balance between simplicity and flexibility, which is important for a small business. The onboarding process felt easy, and having access to live support gave me confidence in getting everything set up correctly. It’s a reliable system that does what I need without a steep learning curve. For the value, it’s a strong option, especially if you want something that works right away and has support available when you need it.

Pros

is easy to use and flexible for how I run my business. Setup was straightforward, and the system keeps bookings organized without being complicated. What stood out most was the customer support. They offer both AI and live phone help, and I chose the live call. Being able to speak with someone and walk through my setup made a big difference. I was able to get everything configured exactly how I needed. That level of personalized support adds real value and made the whole process smooth.

Cons

The coupon code feature is only available in the mid-tier plan, which is a noticeable jump in cost for a small business. It would be helpful to see that option included in a lower tier.

Alternatives considered

[WordPress & WooCommerce Affiliate Program](https://www.capterra.com/p/234543/WordPress--WooCommerce-Affiliate-Program/)

Reason for choosing Booqable

The ability to pick the date to rent by a calendar viw.

Review Source

JR

Johanna R.  
CEO  
Events Services  
Used the software for: Less than 6 months

### "Excellent onboarding and easy to learn!"

April 9, 2026

4.0

Overall, it's been excellent. The onboarding has been amazing. I met with \[sensitive content hidden\] and she was so helpful and patient with all of my questions. She made sure I walked away feeling comfortable with the explanations she provided and followed up with more links after our meetings.

Pros

I appreciate the ease of use. There are multiple videos throughout the system that walked me through the process. These videos were very helpful and made the process very enjoyable.

Cons

I dislike the limitations is has on different services. For example, it all or nothing. What I mean by this is that I have to chose the same availability model for all of my products but it does not apply in the real world as it relates to my business. I've had to find workarounds to address my need.

Alternatives considered

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Goodshuffle Pro](https://www.capterra.com/p/167364/Goodshuffle-Pro/)

Reason for choosing Booqable

I've seen it used on other websites that I have been a customer for

Review Source

VR

Verified Reviewer  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Great support "

April 21, 2026

5.0

I used the free trial to explore the software and got that extended to make sure I was really satisfied that it would perform for me. I was able to get a running workable site up with in 3 weeks and start taking bookings. It was very easy to use the inventory management side of the software.

Pros

The Customer service has been outstanding. Their Ai chat bot has talked me through setting up so much and when we reached its limit a human was able to take over.

Cons

There are some industry specific features that I would love to have in . We have found simple work a rounds that have mitigated that problem.

Alternatives considered

[Oode](https://www.capterra.com/p/10005163/Oode/)

Reason for choosing Booqable

easy of deployment and customer facing website

Switched from

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[Tave Studio Manager](https://www.capterra.com/p/92909/Tave-Studio-Manager/)

inventory management and online pricing for clients

Review Source

Joseph K.  
President  
Events Services  
Used the software for: Less than 6 months

### "A very efficient, easy-to-use tool / value for money"

May 8, 2026

5.0

Pros

It is a high-performance tool that is very easy to learn and use. It's a perfect fit for our business (audiovisual equipment rental) and very flexible for customization with our process.

Cons

A very responsive customer service (bug ands issues). Many fearures for the customisation and inventory management. If there are improvements to be made, you can request them and will create a ticket to implement them based on priorities/number of requests.

Alternatives considered

[Rentman](https://www.capterra.com/p/144616/Rentman/)

Reason for choosing Booqable

More easy to use, more natif, and less expensive.

Review Source

DW

Daniel W.  
Director  
Retail  
Used the software for: Less than 6 months

### "Great rental system"

May 22, 2026

5.0

Really good having a booking system which doesn’t limit the inventory numbers or takes commission but charges instead for function

Pros

Logical easily laid out booking system. Easy to use, well laid out and products look clean and in a great order

Cons

None really, any settings not seen first thing are easily answered by the bot or failing that plenty agents but the bot is actually very good

Switched from

[bike.rent Manager](https://www.capterra.com/p/132953/Bike-Rental-Manager/)

Pricing by inventory size and introduction of commission was too restrictive, also no app

Review Source

CF

Chris F.  
Co-Founder  
Construction  
Used the software for: 6-12 months

### "Clean, Professional Rental Software"

February 27, 2026

4.0

Overall, has been a strong foundation for launching and operating a trailer rental business. It simplifies bookings, keeps inventory organized, and creates a professional experience for customers.

Pros

makes running an equipment rental business feel legitimate from day one. The booking calendar is clean, the online checkout experience is professional, and inventory tracking is straightforward. It integrates well into a website and allows customers to self-book without constant back-and-forth messaging. The ability to manage availability by day, week, or month is extremely useful for trailer rentals. Automated contracts and payment collection reduce friction and administrative work. It feels built specifically for rental businesses, not adapted from generic e-commerce software.

Cons

There is a learning curve when first setting up inventory, pricing structures, and rental periods. Some customization options (especially around workflows and deposit handling) could be more flexible. Reporting features could also go deeper for operators who want more financial breakdowns without exporting data.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Booqable

felt easier to deploy and was better suited for trailer and equipment rentals. The interface was cleaner, online booking was more intuitive, and it integrated smoothly with our website setup.

Review Source

Carlos E.  
Sales Director  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Booqable Makes Bookings Simple, Flexible, and Stress-Free"

August 14, 2025

5.0

Overall, has made my booking process way easier and more organized. I can set up rentals, block dates, take payments, and keep my team in the loop without having to jump between different tools. The flexibility is a big win for me — whether I’m creating a quick booking, adding last-minute services, or sending a custom payment link for just part of the total, it adapts to whatever I need on the spot. It’s fast, reliable, and does exactly what I need most of the time. Yeah, there are a few things I wish were better — like prettier email templates and a more detailed iCal feed — but those are more “nice to have” than dealbreakers. For the price, and considering how much time it’s saved me, I’m pretty happy with it.

Pros

is super easy to use — seriously, you don’t need to be a tech genius to figure it out. I can add rentals or services in seconds, block out dates on the calendar, and keep everything organized without stressing. The payment setup is awesome too — I can send customers a link for either a partial or full payment, which makes closing a booking way faster. Inventory management is straightforward, and I love the iCal subscription so I can share the booking calendar with my team and everyone stays in the loop. Performance is solid — no lag, updates happen instantly. Security feels on point too, since payments go through Stripe and everything’s encrypted. For the price, it’s a really good deal considering it replaces a bunch of other tools I’d otherwise have to juggle. Support has been quick and friendly whenever I’ve needed help. And honestly, I haven’t run into any big bugs or issues — it’s just been reliable from day one.

Cons

The thing I like least is that email notifications to clients can only be set up using markdown. It works, but it’s pretty limiting. I wish they’d allow HTML so I could send a nice, professional-looking email when someone books with me. That extra polish would go a long way in making clients feel even more confident about their booking. The iCal subscription could also use some love — right now it only shows the departure time and a link. It’d be way more useful if it included all the booking notes so I didn’t have to click through to see details. I’ve been using Zapier to fill in the gaps, but that ends up giving me two notifications for the same booking. It’s a bit messy… but honestly, I’ll take that over having no extra info at all.

Switched from

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

fees are incredible high, my bookings are thousands of dollars since I do luxury yacht charters, so they were asking for 3-6% of each booking.

Review Source

MP

Marisabel P.  
CEO  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Booqable Simplified My Rental Business — Worth Every Penny!"

October 11, 2025

5.0

has been a game changer for my rental business. It keeps everything organized — from scheduling deliveries and pickups to managing payments and inventory — all in one place. It’s reliable, modern, and very user-friendly. I’ve been able to save hours of manual work every week and provide a better experience to my customers. It’s definitely the backbone of my rental operations.

Pros

makes managing rentals incredibly easy. I love how intuitive it is to track my inventory, update availability in real time, and manage orders from both my laptop and phone. The checkout process for my customers looks professional and smooth, and the integration with Stripe and my website works perfectly. Their customer support team is also outstanding — they always respond quickly and help resolve any question with patience and clarity.

Cons

There’s not much to dislike. I would love to see more customization options for the checkout design and the ability to automate more emails or texts directly within the system without needing third-party apps.

Alternatives considered

[Amelia](https://www.capterra.com/p/200413/Amelia/)

Reason for choosing Booqable

It had all the features I needed for my rental shop.

Review Source

TA

Trapper A.  
Owner  
Events Services  
Used the software for: 1-2 years

### "Great and Affordable Product"

October 16, 2025

5.0

The online quotes, payment processing, and calendar syncing work well. I like that it automatically blocks out unavailable items. It’s also nice that it can generate contracts and invoices directly. The software is easy to learn and set up. The dashboard is clean, and it doesn’t take long to get comfortable managing bookings and inventory. Integrating it into a website was straightforward once everything was connected.

Pros

offers great value for small to mid-sized rental businesses. The pricing is fair for the range of tools you get, especially the online booking integration and inventory tracking. It saves a lot of manual work that used to take hours.

Cons

Occasionally the website widget loads slowly, and sometimes the inventory sync lags if you’re editing items on multiple devices. Nothing major, but it can be inconvenient during busy weekends.

Switched from

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)

The syncing to the calendar and the availability calendar on the website

Review Source

CY

Conor Y.  
Owner Operator  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "A good choice for starting a bike rental company"

February 7, 2026

5.0

I have been happy with it so far. My website looks good and everyone I show it to has been impressed so far.

Pros

The step by step setup process was very helpful to get started with ’s service. Booqable offers a lot when it comes to helping start a bike rental business but understanding where each setting is can be a bit overwhelming sometimes. The 14 step setup guide made it a lot simpler and helped me know how close I was to completing my website and how much further away I was from having something that was ready for launch. Also, the Fin AI chatbot assistant was incredibly helpful. That thing was able to answer 99% of the questions I had.

Cons

When it comes to making “pages” this was my biggest headache. I don’t like that I have to make a separate template for each new page. I wanted to create a whole section of bicycle routes and in order to make a new page, at least this is the only way I’ve been able to figure out how to resolve this, I would have to make a new template for every new page I made. I wanted just one template I could apply to all of my bike route pages. But that would never work. It would just fill in the page with information from another template. It was very frustrating. Eventually I just gave in and started making a bunch of templates.

Alternatives considered

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)

Reason for choosing Booqable

Price and ease of setup. Peek seemed way too expensive for my needs. I’m a one man business. I need something more suitable for that.

Review Source

Daan Jesse V.  
Owner and filmmaker  
Broadcast Media  
Used the software for: 1-2 years

### "Without Booqable, we weren't able to run our company. Best customer support!"

August 9, 2025

5.0

Great! As described above, the team is really listening to all their customers. This means so much for us as a small business. You will not find that quality of customer interaction with any other software company.

Pros

Next to the software, which works amazing, the team really listens to our suggestions and improvements. If we have an issue, we can quickly tell them and they will put it on their calendar. The software keeps great track of all our products at Lumifex.nl, which is not only helpful for us as people who use the back-end and the application (iOS), but also for our customers who see the front-end on our website. We couldn't run our business without their services!

Cons

Why giving 5 stars while there are cons about a program? Because nothing is perfect. had a few issues when we first started using it, but I've got to say that almost all of them are already fixed with updates. One of the last points of improvements we have is also being taken care of, which means that within a few weeks we do not have any cons left. Reminds me that if I have some spare time, I will start looking for cons so they can fix it.

Alternatives considered

[Rentman](https://www.capterra.com/p/144616/Rentman/)

Reason for choosing Booqable

Value for money + the reason that we didn't need a calendar for employees. Only for gear.

Review Source

TF

Tom F.  
Owner  
Events Services  
Used the software for: 6-12 months

### "Booqable is great for party rentals!"

October 9, 2025

5.0

Overall, it's been a very positive experience and would highly recommend this as a party rental business owner. As I continue to grow and more features are added I think this will continue to be the platform I use going forward.

Pros

It was very easy to use and set up. I have very little website building experience and I felt like I could do everything by myself. When I did run into issues I was able to reach out and get very prompt support. I chose the lowest tier of pricing and felt like that was adequate for what I needed to get started. I'll likely explore the next tier up as my business begins to scale to unlock even more features.

Cons

It would really streamline my process to have a waiver esignature capture capability native to the software. I rent bounce houses and some of them have a wet or dry option which I thought I could use the variations for however, when someone reserved the dry option the wet option was still available to be reserved. I ended up having to create bundles to be able to offer both options but accurately display availability.

Alternatives considered

[Square Online](https://www.capterra.com/p/275800/Square-Online/)

Reason for choosing Booqable

Easier to build my website and manage my inventory.

Review Source

TR

Taylor R.  
Owner, General Manager  
Events Services  
Used the software for: 1-2 years

### "Using Booqable in the Event & Party Rentals Industry"

May 28, 2025

5.0

My overall experience with has been fantastic. They offered me the different, modern, user-friendly rental interface I was looking for that allowed me to design my own website and use their tools as embedded features, giving me ultimate control over my website and brand identity.

Pros

What I like most about is that it offers the most professional options for web design and feature implementation in the party & event rental industry. Many of the competitors or other booking software companies in our industry offer more tailored approaches and features, but often lack in modern design, user-friendly interfaces, customer service, and innovation, which is where Booqable shines.

Cons

is a broad rental software so it does not cater to any specific indsutry. My needs in the party & event rental space vary drastically from the needs of someone renting items in a different industry, so at times it can feel like our needs are not fully developed, and some of those needs are mission critical to the party & event rental industry. But, Booqable is rather new compared to the competitors, so I believe that they are working their hardest on feature expansion. Their new roadmap does mention everything we need in the party & event rental industry to be successful, we just have to wait for it to be implanted whereas with other ready to use software's you may find these features already published.

Alternatives considered

[Event Rental Systems](https://www.capterra.com/p/181193/Event-Rental-Systems/)[Bouncy Castle Network](https://www.capterra.com/p/181758/Bouncy-Castle-Network/)[InflatableOffice](https://www.capterra.com/p/135628/InflatableOffice/)

Reason for choosing Booqable

Modern design and embeddable coding allowed me to design my own identity and brand that differed from the cookie-cutter websites provided by the competitors - although their features do offer more options that are tailored to my industry and would be extremely helpful.

Review Source

ZS

Zachary S.  
Owner  
Construction  
Used the software for: 6-12 months

### "Rollin' Stout Trailers Booqable Review"

March 15, 2026

5.0

We’ve had a great overall experience using for our trailer rental business. The platform has made it much easier to manage bookings, track inventory, and stay organized. Instead of juggling spreadsheets and messages, everything is now in one system, which has really streamlined our day-to-day operations. One of the best features is the booking calendar and inventory tracking. It gives us a clear view of when our trailers are reserved and when they’re available, which helps prevent double bookings and scheduling issues. The ability to integrate online bookings into our website has also been a big benefit, allowing customers to check availability and submit rental requests anytime. There was a bit of a learning curve when we first started using the system, but once everything was set up, it became very intuitive and easy to manage. The features for invoices, contracts, and customer management also make the entire rental process feel much more professional. Overall, Booqable has been a great tool for our business. It has saved us time, improved organization, and made managing rentals much more efficient. I would definitely recommend it to other rental businesses looking for a reliable and well-designed management platform.

Pros

Before switching to , tracking reservations, availability, and customer information was mostly manual and time-consuming. With Booqable, everything is organized in one place. The inventory management is straightforward, and the calendar makes it easy to see exactly when trailers are booked and when they’re available. One of the biggest advantages is the online booking capability. Customers can check availability and submit rental requests directly through our website, which saves us a lot of back-and-forth messaging. The system also helps streamline invoices, contracts, and customer details, making the entire rental process more professional and efficient. Overall, Booqable has helped us save time, reduce scheduling mistakes, and improve the experience for our customers. It’s been a great solution for managing a rental business, and we’d definitely recommend it to others in the equipment or trailer rental industry.

Cons

One thing I’ll say honestly though — there is a bit of a learning curve at first. When you first start using , there are a lot of features and settings to configure. Setting up your inventory, pricing structures, rental durations, and booking rules can take some time to fully understand. But once everything is set up correctly, it becomes a really powerful system that keeps your rentals organized. For example, the platform allows you to track real-time inventory availability, manage orders from booking to return, generate invoices and contracts, and even allow customers to book online 24/7. () After getting through the initial learning phase, the system really starts to shine. Everything becomes centralized — bookings, customer information, inventory tracking, and payments — which saves a lot of time compared to doing everything manually or with spreadsheets. () Overall, if you’re willing to spend some time learning the system, Booqable can be a great tool for rental businesses looking to streamline their operations and offer online booking to customers.

Review Source

LJ

Leigh J.  
Owner  
Events Services  
Used the software for: 1-2 years

### "A Strong Inventory Management Platform with Room to Grow"

January 2, 2026

5.0

Overall, our experience with has been very positive. It has helped us stay organized, reduced manual work, and made inventory management far more efficient than spreadsheets or basic ecommerce tools. While there are a few areas where we would love to see more flexibility and stronger reporting without upgrading plans, the platform itself is stable, well supported, and clearly built with rental businesses in mind. We consider it a strong long term solution and are happy with it as our backend system. We appreciate the Shopify plug ins and the detailed directions and vidoes to help connect them.

Pros

What we like most about is how intuitive and reliable it is for managing rental inventory. The interface is clean and easy to learn, which made onboarding simple for our team. Inventory tracking, availability calendars, and online reservations all work smoothly and give us confidence that we are not double booking items. It integrates well with our website and provides a professional customer experience without requiring heavy customization or technical work on our end. Overall, it feels thoughtfully designed for rental businesses and has been a strong operational foundation for us.

Cons

The biggest downside is that some essential features feel locked behind higher priced plans. Tools like running certain sales and more robust tax reporting are important for real world rental operations, especially as a business grows, and it would be nice if those were more accessible at lower tiers for start ups. Reporting in general could be more detailed and customizable, particularly when it comes to financial summaries and operational insights. We would also love more flexibility in customizing reservation workflows so they better match how our business operates day to day.

Review Source

Amanda S.  
CFO  
Real Estate  
Used the software for: 1-2 years

### "Great for start ups and small businesses, but lacks some features. "

September 16, 2025

4.0

The support and functionality of the platform are fantastic. It is easy to set up and get started with a rental or e-commerce business. And it integrates well with our existing website. However, it can be expensive and lacks some desired features on the more affordable plan.

Pros

Customer support was fairly responsive and worked on an on-going issue for several months before ultimately a new version was rolled out that provided the appropriate fix. The integration with our existing website, Google Ads and SEO was fairly easy and support provided great assistance with getting that going. The set up for adding products, pricing structures and rental periods is great, and the user interface is pretty intuitive. The phone app to be able to capture a signature while out doing a delivery is particularly useful.

Cons

I wish there were more reports that I could access without paying for premium. Premium does seem to offer a couple of features we would use, including coupons and barcode tracking, but not at the significant price increase between plans. We use a different system for inventory tracking with barcodes that is free. And while it is annoying to use to platforms, it is what we can afford to do. Overall, the platform is moderately priced for what it offers. There are platforms with more features for a lower annual price. We are actively looking to reduce costs and have identified this as a possible reduction by switching platforms.

Review Source

CV

Chelsey V.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Great Value!"

December 10, 2025

5.0

Good experience. the AI bot answers a lot of questions and for the price, it works nicely for a business of my size.

Pros

Great value for money especially because I can update my website straight from the program!!!

Cons

I wish you could have different rental terms for different products such as only allowing my tours to be booked at certain times while my vehicles can be rented flexibly throughout the day.

Review Source

MS

Matt S.  
General Manager  
Media Production  
Used the software for: 2+ years

### "Worth the subsription "

June 21, 2025

5.0

has been an excellent app to work with. We've used it for about three years now, and it's been a wonderful experience. Again, I cannot recommend it enough.

Pros

has single-handedly allowed us to run inventory for a communiyt media center with an all-volunteer staff. Without booqable, we'd be dead in the water

Cons

I wish we could get analytics reports once a year for our grant writing WITHOUT having to upgrade to a service with twice the cost. As a nonprofit reservation analytics are super improtant for our donors and supporters. For now we upgrade for one month - generate our reports - and then downgrade the next month. It's a solution that works.

Review Source

Hubert B.  
Director of photography  
Media Production  
Used the software for: 2+ years

### "Highly recommend to better organize your business "

December 19, 2025

5.0

Great product. When I started to use it, my rental business is much more organized and available for my clients.

Pros

Ease to use, mobile app, aesthetic design, very helpful in organizing rental business, everyone appreciate it 🙏

Cons

I want more skin and possibility to custome my tamplate, to make more coherent with my branding which is recognizable in my environment.

Review Source

SY

Sarika Y.  
Business Owner  
Events Services  
Used the software for: 2+ years

### "Booqable Saved my Business"

February 10, 2026

5.0

Pros

is so convenient for my business and keeping track of my orders and payments coming in and out. Booqable has saved my events company! The customer support i get is amazing, when anything is confusing the team is always ready to help! I really love all the features of booqable and makes it possible for me to do efficient business.

Cons

there is absolutely nothing that i don't like i really feel it has changed my way of doing business and being on par with admin all the time.

Review Source

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