# Booqable Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Booqable the right Rental solution for you? Explore 1165 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/138689/Booqable/reviews --- Booqable 4.8 (1165) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 4th, 2026 # Reviews of Booqable Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews Responsive and helpful assistance 94% positive reviews out of 459 Most reviewers indicate customer support is highly responsive, offering quick, knowledgeable help through live chat, AI, and comprehensive resources, ensuring smooth onboarding and ongoing issue resolution. Corey H Head of Digital, 2 - 10 employees. "Lastly, Booqable's responsive customer support team provided invaluable assistance whenever needed, ensuring smooth operations and a positive customer experience." Contract and document limitations 37% negative reviews out of 97 Some reviewers describe challenges with client contracts, such as missing document upload, limited account creation, and lack of security deposit features, impacting business processes. Nathanael C Owner, 2 - 10 employees. "Lack of customer document upload management." Intuitive and accessible platform 94% positive reviews out of 353 Most reviewers describe ease of use as a key benefit, highlighting the intuitive interface, straightforward setup, and minimal need for technical expertise, making adoption and daily management simple for both new and non-technical users. Leonard K CEO, 1 employee. "Me as a new user I can quickly find my way around as the dashboard is clearly structured, providing easy access to the most important features at a glance." Occasional glitches and slowdowns 43% negative reviews out of 89 Some users report encountering software bugs, slow site performance, and unresolved glitches, which can disrupt workflows and require frequent troubleshooting. Laraine C Owner, 1 employee. "I have problems uploading some images as they are either to small or to big." Comprehensive rental management tools 92% positive reviews out of 349 Most reviewers find rental management features streamline inventory, bookings, and payments, providing efficient organization, online booking, and integration options that support business growth and operational efficiency. Simon W Owner, 2 - 10 employees. "It has helped us organize and automate many parts of our rental workflow, from managing availability and bookings to handling orders and customer information." Limited mobile functionality 39% negative reviews out of 62 Some reviewers indicate the mobile version lacks features, feels clunky, and is less user-friendly than the desktop experience, making on-the-go management challenging. ## Showing most helpful reviews Showing 1-25 of 1165 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Samwel L. Director Events Services Used the software for: Less than 6 months ### "A Reliable, Affordable Start for Growing Event Companies" April 20, 2026 5.0 Our overall experience with Booqable has been very positive. We adopted it as our main inventory control system, and it immediately brought structure and stability to our operations. After trying multiple solutions that cost us money and didn’t deliver, Booqable has been a refreshing change. It’s easy to use, reliable, and gives us the visibility we need to plan better for our clients. The value for money is excellent for a business at our stage, and the customer support has been consistently responsive and supportive. We’re already able to track our finances more clearly, and as we grow, we look forward to unlocking more advanced features. Even with the limitations of the Starter plan, the platform feels flexible enough to grow with us. We’re committed for the long haul. Pros What I liked most about Booqable is how much value it delivers even at the Starter level. For a young business trying to control costs, it has given us strong inventory management, clear financial tracking, and a stable system we can rely on. The customer support has been exceptional always responsive, considerate, and willing to guide us through anything we didn’t understand. The platform is also very easy to use, which helped us get organized quickly after losing money on two or three other systems that didn’t work out. Even though we’re on the entry plan, the features we do have are solid, and the flexibility to grow into more advanced tools like QR codes and multi‑user access gives us confidence for the future. Overall, the stability, support, and ease of use are the biggest pros for us. Cons What we liked least about Booqable is that some of the features we know would improve our operations like QR codes, multi‑user access, and having our website fully hosted on the platform are only available on higher plans. As a small business still getting on its feet, upgrading isn’t yet affordable for us. While the Starter plan works well, it can feel limited once you begin to scale. We haven’t experienced any major bugs or issues, but the feature restrictions sometimes slow down how quickly we can expand our processes. Still, these limitations are more about our current budget than the platform itself. Alternatives considered [Rentman](https://www.capterra.com/p/144616/Rentman/)[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/) Reason for choosing Booqable Booqable was easier and less complicated. we loved it from the first trial. Review Source YK Yehuda K. President Events Services Used the software for: Less than 6 months ### "Great Rental Software That Helps Keep My Business Organized" May 18, 2026 5.0 My overall experience with Booqable has been very positive. I use it for my AV equipment rental business, and it has helped me a lot with organizing rental items, managing reservations, and keeping track of equipment availability. It is a very useful platform for a rental company because it is designed around the rental process, not just regular product sales. For my business, I rent out items like speakers, microphones, projectors, screens, TVs, lighting, and other event equipment. Booqable helps me keep everything more organized and makes it easier to manage bookings and rental details. It has saved me time and helped make my workflow more professional. I also appreciate that Booqable continues to improve and offers useful tools for rental companies. Overall, it has been a strong and valuable system for my business. Pros Booqable has been very helpful for managing my rental business. I use it for my audiovisual equipment rentals, and it helps keep my products, availability, bookings, and customer reservations organized in one place. I like that it is built specifically for rental businesses, so the system makes sense for tracking equipment, rental dates, and orders. It saves me time and makes the booking process much easier. Cons Some integrations and advanced payment/accounting options could be more flexible, especially when connecting with tools like QuickBooks, Square, Stripe, and Zapier. I would like to see more options for customizing payment handling and accounting automation. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) It's not designed for rental companies and I needed to have a way to manage my reservations Review Source PH Paul H. Owner Construction Used the software for: 6-12 months ### "NO SUPPORT outside of their time zone." July 7, 2025 1.0 Beyond disappointed as it's affecting my bottom line. They want to be an international company, but only in their time zone. Pros When it works... to often when experiencing an issue or need help with a how-to issue, support is nowhere to be found. Cons NO SUPPORT! I have an equipment rental business and have been down all day with a "You are already signed in " error. I'm not signed in anywhere else and there is no way to end all sessions if one got hung. Unacceptable! I have customers who want to book, and now I'm having to do everything manually. I've tried writing customer support but have gotten 0 responses. They have no support number to call or anything... so I'm screwed. They're based in the Netherlands, so either they are too busy getting high or sleeping. If you run an international company, you MUST provide 24-hour support. I dislike writing negative reviews and can understand technical issues, but you must at least support the time zones in which you're trying to do business. Looking for alternatives... I'm done Booqable. Review Source YA Yanina A. owner Hospitality Used the software for: Less than 6 months ### "Powerful Rental Management Software with Outstanding Support" June 3, 2026 4.0 Booqable has been the best rental management platform I've used so far. The interface is intuitive, modern, and easy to navigate, making daily operations much more efficient. The platform offers a strong set of features for inventory management, bookings, and rental workflows, and it has enough flexibility to adapt to different business models. Pros The user interface is excellent—clean, intuitive, and easy to learn. The platform provides powerful rental management features and helps streamline inventory and booking processes. What impressed me the most was the customer support. Every issue I encountered was resolved quickly, and the AI support agent was surprisingly effective at providing answers and guidance. The support team is responsive, knowledgeable, and genuinely helpful. Cons The biggest area for improvement is integrations with third-party services. While the core platform is strong, some integrations feel limited and require workarounds. I would also like to see better multilingual support and more affordable translation options. With the rapid development of AI technologies, the current pricing for translations feels higher than expected. Another feature that would add significant value is a customer-facing support chat widget that rental businesses could offer directly on their websites. Alternatives considered [Tidal](https://www.capterra.com/p/10002251/Tidal/) Reason for choosing Booqable looked for the best soft ror us. there were a lot of variants and integrations. Bookable seemed to be the most comfortable. While purchasing Booqable, what alternative products were considered?\* - I looked through more than 15 options, don't remember their names it wasn't important to me Switched from [Tilda](https://www.capterra.com/p/31843/Tilda-Publishing/) uncomfortable. too many mistakes in softwate and bad customer service and support. I also used exel and rentinhand Review Source AB Amy B. Director Furniture Used the software for: 6-12 months ### "Absolute business game changer " April 29, 2026 5.0 It has been incredible to watch my business grow so quickly and to see how much Booqable have improved. Pros It has been such a game changer for my business. It looks so professional on my website and works! The support is fantastic and they continue to improve their features all the time. Without the app I wouldn’t be able to run my business it’s my favourite and most used feature. They continue to improve bugs and had new features. It’s been super easy to implement. Inventory management and reports are great. It’s much cheaper than other options I looked into, it ticks so many boxes I am very happy with Booqable and I would recommend to others. Cons I would like better options to expand my business to multiple locations without needing to create multiple accounts. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Workpress rnb program. It was a nightmare to use and spent a year wasting my time trying to get it to work and it didn’t. Booqable changed everything for my business and now I’m successfully running my business. Review Source JG Julie G. Owner Hospitality Used the software for: Less than 6 months ### "Great Support, Easy Setup, and Flexible for Small Business Needs" April 27, 2026 5.0 My overall experience with Booqable has been very positive. It strikes a great balance between simplicity and flexibility, which is important for a small business. The onboarding process felt easy, and having access to live support gave me confidence in getting everything set up correctly. It’s a reliable system that does what I need without a steep learning curve. For the value, it’s a strong option, especially if you want something that works right away and has support available when you need it. Pros Booqable is easy to use and flexible for how I run my business. Setup was straightforward, and the system keeps bookings organized without being complicated. What stood out most was the customer support. They offer both AI and live phone help, and I chose the live call. Being able to speak with someone and walk through my setup made a big difference. I was able to get everything configured exactly how I needed. That level of personalized support adds real value and made the whole process smooth. Cons The coupon code feature is only available in the mid-tier plan, which is a noticeable jump in cost for a small business. It would be helpful to see that option included in a lower tier. Alternatives considered [WordPress & WooCommerce Affiliate Program](https://www.capterra.com/p/234543/WordPress--WooCommerce-Affiliate-Program/) Reason for choosing Booqable The ability to pick the date to rent by a calendar viw. Review Source JW Jakub W. Owner Events Services Used the software for: Less than 6 months ### "It's a really great, constantly evolving tool that doesn't lack much" May 29, 2026 5.0 My overall impressions are very good. The tool is constantly being developed, as evidenced by reports of new features. Support is a huge plus. Pros What I liked most was that this tool responded to my needs. Implementing it into my company took me a day, perhaps because I don't have many products—about 90. Integrating it with my current website was very easy using a shortcode. A big plus is the support team, which responds very quickly and is helpful. The inventory management is very good and intuitive. I needed the option of product sets, and I have them here. Cons I was a bit disappointed with the idea of ​​receiving the full version of the software for a trial period, only to discover that most of the features weren't available in the basic package, but in the higher-end one. This wasn't a problem for me, as I still think it's worth the price. The second thing that caught my eye was the lack of a multilingual option. We can only choose one language to manually translate our customer flows into. This is a drawback, as I have clients who speak three languages. Alternatives considered [Rentman](https://www.capterra.com/p/144616/Rentman/)[Zoho Bookings](https://www.capterra.com/p/229078/Zoho-Bookings/) Reason for choosing Booqable Features tailored to my needs, no unnecessary functions, simple integration with the current website Review Source VR Verified Reviewer Owner Consumer Services Used the software for: Less than 6 months ### "Great support " April 21, 2026 5.0 I used the free trial to explore the software and got that extended to make sure I was really satisfied that it would perform for me. I was able to get a running workable site up with in 3 weeks and start taking bookings. It was very easy to use the inventory management side of the software. Pros The Customer service has been outstanding. Their Ai chat bot has talked me through setting up so much and when we reached its limit a human was able to take over. Cons There are some industry specific features that I would love to have in booqable. We have found simple work a rounds that have mitigated that problem. Alternatives considered [Oode](https://www.capterra.com/p/10005163/Oode/) Reason for choosing Booqable easy of deployment and customer facing website Switched from [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[Tave Studio Manager](https://www.capterra.com/p/92909/Tave-Studio-Manager/) inventory management and online pricing for clients Review Source Joseph K. President Events Services Used the software for: Less than 6 months ### "A very efficient, easy-to-use tool / value for money" May 8, 2026 5.0 Pros It is a high-performance tool that is very easy to learn and use. It's a perfect fit for our business (audiovisual equipment rental) and very flexible for customization with our process. Cons A very responsive customer service (bug ands issues). Many fearures for the customisation and inventory management. If there are improvements to be made, you can request them and Booqable will create a ticket to implement them based on priorities/number of requests. Alternatives considered [Rentman](https://www.capterra.com/p/144616/Rentman/) Reason for choosing Booqable More easy to use, more natif, and less expensive. Review Source DW Daniel W. Director Retail Used the software for: Less than 6 months ### "Great rental system" May 22, 2026 5.0 Really good having a booking system which doesn’t limit the inventory numbers or takes commission but charges instead for function Pros Logical easily laid out booking system. Easy to use, well laid out and products look clean and in a great order Cons None really, any settings not seen first thing are easily answered by the bot or failing that plenty agents but the bot is actually very good Switched from [bike.rent Manager](https://www.capterra.com/p/132953/Bike-Rental-Manager/) Pricing by inventory size and introduction of commission was too restrictive, also no app Review Source MM Marcela M. Administration Events Services Used the software for: Less than 6 months ### "Simple and effective rental management" December 26, 2025 4.0 Overall, our experience with Booqable has been very positive. It has helped us save time, reduce errors, and manage our rental operations more efficiently as we grow. Despite a small learning curve at the beginning, it’s a powerful and well-designed platform that we would confidently recommend to other rental businesses. Pros What I like most about Booqable is how visual and intuitive it is. It has completely changed the way we manage inventory, availability, and bookings for our event rental business. Seeing availability by date makes it very easy to avoid double bookings, and creating quotes and reservations feels simple and professional. It has helped us stay organized and present a much more polished experience to our clients. Customer support has also been great. Whenever we’ve had questions or needed help, the team has been responsive and clear, which is extremely valuable when you’re running day-to-day operations. Cons One thing we would like to see improved is the variety of payment providers. Currently, payments are limited mainly to Stripe and PayPal, and it would be very helpful to have more options that work in other countries, especially for international businesses. Another area for improvement is bundles. We use bundles often, and it would be ideal if bundles could display only the total bundle price, without showing the individual prices of each item included. This would make bundles cleaner and better aligned with how packages are usually sold. Alternatives considered [RENTALL](https://www.capterra.com/p/119277/RENTALL/)[Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Booqable We chose Booqable because it was more intuitive and visually clear than the other options we evaluated. Many alternatives felt either too complex or not well suited for an event rental business. Booqable offered a good balance between powerful inventory management and ease of use, which was important for our team. We also liked that it allowed us to manage availability by date, create professional quotes and bookings, and present a cleaner experience to our clients without needing heavy customization or technical setup. Overall, it felt like the most practical and scalable solution for our needs. Review Source DS Denis S. CEO Events Services Used the software for: 6-12 months ### "Simple, Efficient, and Perfect for Creative people " December 21, 2025 4.0 Overall, this is a great tool for creative people like me. It turns boring administrative work into something enjoyable and efficient. Pros This program is very easy to work with and I have had very good experiences using it. As an entrepreneur, I want to be able to generate quotes quickly and in a simple way, and this software gives me exactly that possibility. Of course, there are other programs that can do the same, but they are often quite complicated and mainly designed for accountants or administrative staff. Those systems tend to be slow, overly complex, and not very user-friendly for creative entrepreneurs. Cons If I had to mention one downside, it would be that the program is not connected to Peppol yet. This integration would be very useful, especially since it is now mandatory in Belgium due to government regulations. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/)[Rentman](https://www.capterra.com/p/144616/Rentman/) Reason for choosing Booqable For me easy use en photos of the products are importent Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/) Verry Boring stuff, also when you ask a question, you get a problem as an answer, not a solution. Review Source AK Ayelet K. Community Project Leader Non-Profit Organization Management Used the software for: Less than 6 months ### "Absolute game changer" November 17, 2025 5.0 I set up the website for our community lending library using the Website Builder feature and it has been a blessing. We are so happy that we don't need to use Excel files or handwritten notes to manage the inventory and lending process. Everyone who sees our site comments on how simple the process it and it's been received very well in our community. Pros I'm very grateful for the super fast and helpful customer assistance via email. The team provides relevant and easy to follow guidelines to answer my questions. I also find the online video tutorials to be extremely efficient, especially since they are referred to within the platform itself. There are links to the videos at various locations so it's very easy to access immediate guides. Cons My only complaint so far is that they don't support right-to-left languages so it makes our website less visually appealing to the public. Another issue is that the difference between the plans isn't so obious so it's a little unclear at first which plan is the right one to sign up to. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Booqable Odoo provides an inventory management platform but it wasn't suitable for rentals and the interface in Booqable was much more appealing. Also we had recommendations from other similar rental libraries that were already working with Booqable and they were really happy. Review Source MP Marisabel P. CEO Leisure, Travel & Tourism Used the software for: 1-2 years ### "Booqable Simplified My Rental Business — Worth Every Penny!" October 11, 2025 5.0 Booqable has been a game changer for my rental business. It keeps everything organized — from scheduling deliveries and pickups to managing payments and inventory — all in one place. It’s reliable, modern, and very user-friendly. I’ve been able to save hours of manual work every week and provide a better experience to my customers. It’s definitely the backbone of my rental operations. Pros Booqable makes managing rentals incredibly easy. I love how intuitive it is to track my inventory, update availability in real time, and manage orders from both my laptop and phone. The checkout process for my customers looks professional and smooth, and the integration with Stripe and my website works perfectly. Their customer support team is also outstanding — they always respond quickly and help resolve any question with patience and clarity. Cons There’s not much to dislike. I would love to see more customization options for the checkout design and the ability to automate more emails or texts directly within the system without needing third-party apps. Alternatives considered [Amelia](https://www.capterra.com/p/200413/Amelia/) Reason for choosing Booqable It had all the features I needed for my rental shop. Review Source TA Trapper A. Owner Events Services Used the software for: 1-2 years ### "Great and Affordable Product" October 16, 2025 5.0 The online quotes, payment processing, and calendar syncing work well. I like that it automatically blocks out unavailable items. It’s also nice that it can generate contracts and invoices directly. The software is easy to learn and set up. The dashboard is clean, and it doesn’t take long to get comfortable managing bookings and inventory. Integrating it into a website was straightforward once everything was connected. Pros Booqable offers great value for small to mid-sized rental businesses. The pricing is fair for the range of tools you get, especially the online booking integration and inventory tracking. It saves a lot of manual work that used to take hours. Cons Occasionally the website widget loads slowly, and sometimes the inventory sync lags if you’re editing items on multiple devices. Nothing major, but it can be inconvenient during busy weekends. Switched from [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/) The syncing to the calendar and the availability calendar on the website Review Source Jesse G. Owner-Operator Recreational Facilities and Services Used the software for: Less than 6 months ### "Booqable is a great platform for operating a rental business with an online store & inventory management" August 18, 2025 5.0 Booqable is a great platform for operating a rental business with an online store & inventory management. Customers have found the online store and checkout system intuitive and easy to use and the simple design looks great online. I would recommend Booqable to others. Pros Booqable is a great platform that offers rental inventory management/tracking for my business and the ability to easily create an online webstore and checkout system that looks sleek, sharp, well designed and is customer friendly. They have the option to create a fully Booqable website, but I've opted to integrate Booqable into my preexisting wordpress website using their Booqable plugin which makes the process very easy. Support has been readily accessible whenever I need help. I also recently used booqable's online AI chatbot and I have to say - it might be one of the best AI chatbots I've ever used. I was struggling to connect my google ads/analytics account to my booqable checkout page to measure conversions and the google ad representatives I was on the phone with were very little help and took an incredibly long time to walk me through basic steps. The Booqable AI chatbot was actually more helpful than the human support I received from google. This was an eye-opening moment for me, as it might be the first time in my life so far that I received better service from an AI chatbot than from an actual human being. I'll also mention that Booqable doesn't rely on the AI chatbot - they always offered the option to connect me with a real support agent and even though I didn't end up needing one, after I finished my conversation a human support agent reviewed my conversation and reached out to offer any extra support I needed. Cons As with any online webstore/checkout system, there is an amount of CSS and javascript that the booqable plugin needs to use to operate and this ends up negatively impacting the speed of my website and my google pagespeed insights score. Some of this is obviously necessary and a slightly slower website is a fair tradeoff for online store functionality, but I do think there is room for improving the behind the scenes code and ultimate speed. Alternatives considered [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing Booqable While fareharbor doesn't charge a monthly fee, they take a % of every sale. I like that booqable does not take any % of my sales. If my business is going to be successful, the monthly subscription service makes more sense for my scalability than being locked into paying a % of every single sale I ever make. Review Source JR Johanna R. CEO Events Services Used the software for: Less than 6 months ### "Excellent onboarding and easy to learn!" April 9, 2026 4.0 Overall, it's been excellent. The onboarding has been amazing. I met with \[sensitive content hidden\] and she was so helpful and patient with all of my questions. She made sure I walked away feeling comfortable with the explanations she provided and followed up with more links after our meetings. Pros I appreciate the ease of use. There are multiple videos throughout the system that walked me through the process. These videos were very helpful and made the process very enjoyable. Cons I dislike the limitations is has on different services. For example, it all or nothing. What I mean by this is that I have to chose the same availability model for all of my products but it does not apply in the real world as it relates to my business. I've had to find workarounds to address my need. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Goodshuffle Pro](https://www.capterra.com/p/167364/Goodshuffle-Pro/) Reason for choosing Booqable I've seen it used on other websites that I have been a customer for Review Source SV Sylvie V. coordinator Bachelor's Programme in Media and Entertainment Business Higher Education Used the software for: 1-2 years ### "Excellent rental software for audiovisual equipment" June 23, 2025 5.0 We have about 500 reservations annually. We have compared some tools but Booqable is the best if you consider price/quality for our scale. Pros We use Booqable for our audiovisual equipment at our university college. We think the software is very user-friendly for both us and our students. It is also very flexible within reservations, the application is very well thought through. Support is always quick to answer. Cons Some minor features are missing, such as being able to sort data on 'picked-up', even though the status 'picked-up' exists and you cannot download an invoice but need a work-around. But I've been able to put this forward to the developers because they appreciate feedback to be able to improve the software. Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reason for choosing Booqable It did come out as the easiest and the most compliant software for our requirements Switched from [Cheqroom](https://www.capterra.com/p/140824/CHEQROOM/) Cheqroom did not meet all the requirements (mostly on flexibility and user-friendliness) and was quite expensive. Review Source ZS Zachary S. Owner Construction Used the software for: 6-12 months ### "Rollin' Stout Trailers Booqable Review" March 15, 2026 5.0 We’ve had a great overall experience using Booqable for our trailer rental business. The platform has made it much easier to manage bookings, track inventory, and stay organized. Instead of juggling spreadsheets and messages, everything is now in one system, which has really streamlined our day-to-day operations. One of the best features is the booking calendar and inventory tracking. It gives us a clear view of when our trailers are reserved and when they’re available, which helps prevent double bookings and scheduling issues. The ability to integrate online bookings into our website has also been a big benefit, allowing customers to check availability and submit rental requests anytime. There was a bit of a learning curve when we first started using the system, but once everything was set up, it became very intuitive and easy to manage. The features for invoices, contracts, and customer management also make the entire rental process feel much more professional. Overall, Booqable has been a great tool for our business. It has saved us time, improved organization, and made managing rentals much more efficient. I would definitely recommend it to other rental businesses looking for a reliable and well-designed management platform. Pros Before switching to Booqable, tracking reservations, availability, and customer information was mostly manual and time-consuming. With Booqable, everything is organized in one place. The inventory management is straightforward, and the calendar makes it easy to see exactly when trailers are booked and when they’re available. One of the biggest advantages is the online booking capability. Customers can check availability and submit rental requests directly through our website, which saves us a lot of back-and-forth messaging. The system also helps streamline invoices, contracts, and customer details, making the entire rental process more professional and efficient. Overall, Booqable has helped us save time, reduce scheduling mistakes, and improve the experience for our customers. It’s been a great solution for managing a rental business, and we’d definitely recommend it to others in the equipment or trailer rental industry. Cons One thing I’ll say honestly though — there is a bit of a learning curve at first. When you first start using Booqable, there are a lot of features and settings to configure. Setting up your inventory, pricing structures, rental durations, and booking rules can take some time to fully understand. But once everything is set up correctly, it becomes a really powerful system that keeps your rentals organized. For example, the platform allows you to track real-time inventory availability, manage orders from booking to return, generate invoices and contracts, and even allow customers to book online 24/7. () After getting through the initial learning phase, the system really starts to shine. Everything becomes centralized — bookings, customer information, inventory tracking, and payments — which saves a lot of time compared to doing everything manually or with spreadsheets. () Overall, if you’re willing to spend some time learning the system, Booqable can be a great tool for rental businesses looking to streamline their operations and offer online booking to customers. Review Source LJ Leigh J. Owner Events Services Used the software for: 1-2 years ### "A Strong Inventory Management Platform with Room to Grow" January 2, 2026 5.0 Overall, our experience with Booqable has been very positive. It has helped us stay organized, reduced manual work, and made inventory management far more efficient than spreadsheets or basic ecommerce tools. While there are a few areas where we would love to see more flexibility and stronger reporting without upgrading plans, the platform itself is stable, well supported, and clearly built with rental businesses in mind. We consider it a strong long term solution and are happy with it as our backend system. We appreciate the Shopify plug ins and the detailed directions and vidoes to help connect them. Pros What we like most about Booqable is how intuitive and reliable it is for managing rental inventory. The interface is clean and easy to learn, which made onboarding simple for our team. Inventory tracking, availability calendars, and online reservations all work smoothly and give us confidence that we are not double booking items. It integrates well with our website and provides a professional customer experience without requiring heavy customization or technical work on our end. Overall, it feels thoughtfully designed for rental businesses and has been a strong operational foundation for us. Cons The biggest downside is that some essential features feel locked behind higher priced plans. Tools like running certain sales and more robust tax reporting are important for real world rental operations, especially as a business grows, and it would be nice if those were more accessible at lower tiers for start ups. Reporting in general could be more detailed and customizable, particularly when it comes to financial summaries and operational insights. We would also love more flexibility in customizing reservation workflows so they better match how our business operates day to day. Review Source Amanda S. CFO Real Estate Used the software for: 1-2 years ### "Great for start ups and small businesses, but lacks some features. " September 16, 2025 4.0 The support and functionality of the platform are fantastic. It is easy to set up and get started with a rental or e-commerce business. And it integrates well with our existing website. However, it can be expensive and lacks some desired features on the more affordable plan. Pros Customer support was fairly responsive and worked on an on-going issue for several months before ultimately a new version was rolled out that provided the appropriate fix. The integration with our existing website, Google Ads and SEO was fairly easy and Booqable support provided great assistance with getting that going. The set up for adding products, pricing structures and rental periods is great, and the user interface is pretty intuitive. The phone app to be able to capture a signature while out doing a delivery is particularly useful. Cons I wish there were more reports that I could access without paying for premium. Premium does seem to offer a couple of features we would use, including coupons and barcode tracking, but not at the significant price increase between plans. We use a different system for inventory tracking with barcodes that is free. And while it is annoying to use to platforms, it is what we can afford to do. Overall, the platform is moderately priced for what it offers. There are platforms with more features for a lower annual price. We are actively looking to reduce costs and have identified this as a possible reduction by switching platforms. Review Source EB Elaine B. Costume Hire Manager Apparel & Fashion Used the software for: 1-2 years ### "Booqable - Easy to use" November 14, 2025 5.0 Overall my experience with Booqable has been great. Every time I have contacted Booqable through the chat they have quickly answered my questions. I like that the chat is easy to use and that you don't have to jump through hoops to speak to someone technical. Pros Booqable is really easy to use, which I think is so important as everyone is so busy. We set Booqable up in a relatively short space of time, I was really surprised about that. If you are not sure about anything at all you can go on the chat with customer services. It's really easy and they quickly answer your questions and stay with you until you have resolved all your issues. It is so quick to add new inventory items, change orders, send payment requests. Sometimes we help our customers by setting an account up for them, which is a great feature, then we can quickly build their order together as they are deciding what they need. We do get regular updates on any new features or changes. I also like that you receive an email once an order has been paid for. We looked at a few products before we chose Booqable, ease of use and value for money made it a very easy decision. Cons We have been using Booqable for well over a year now and don't really have anything negative to say about it. Review Source CV Chelsey V. Owner Hospitality Used the software for: 1-2 years ### "Great Value!" December 10, 2025 5.0 Good experience. the AI bot answers a lot of questions and for the price, it works nicely for a business of my size. Pros Great value for money especially because I can update my website straight from the booqable program!!! Cons I wish you could have different rental terms for different products such as only allowing my tours to be booked at certain times while my vehicles can be rented flexibly throughout the day. Review Source Hubert B. Director of photography Media Production Used the software for: 2+ years ### "Highly recommend to better organize your business " December 19, 2025 5.0 Great product. When I started to use it, my rental business is much more organized and available for my clients. Pros Ease to use, mobile app, aesthetic design, very helpful in organizing rental business, everyone appreciate it 🙏 Cons I want more skin and possibility to custome my tamplate, to make more coherent with my branding which is recognizable in my environment. Review Source LV Lieve V. Owner Recreational Facilities and Services Used the software for: 2+ years ### "User-friendly & great customer service " March 28, 2026 5.0 I’ve been using Booqable for my Vespa rental business for three years now, and I’m very satisfied with it. The app is also user-friendly and convenient to work with. The customer service is excellent—they go above and beyond to resolve any issue you may have. The only downside, in my opinion, is that the basic plan does not allow you to create discount codes. Pros Easy to work with, great customer service. The option for instant payouts is also a very nice feature. Cons Unfortunately, it is not possible to create discount codes for customers with the Basic plan—you need to upgrade for that, which is a bit disappointing. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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