# Motive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Motive the right Safety Management solution for you? Explore 1688 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/138669/Motive/reviews --- Motive 4.5 (1688) [View alternatives](https://www.capterra.com/p/138669/Motive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Motive Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews Streamlined daily operations 93% positive reviews out of 397 Most reviewers describe ease of use, highlighting simple navigation and efficient management of business tasks. High and inflexible pricing structure 70% negative reviews out of 164 Some reviewers find pricing costly, with rigid subscriptions, unexpected charges, and limited refund or downgrade options. Danny R Owner, 1 employee. "Overall the Motive functionality works but based on the pricing and the wasted hours it took for me to rectify the issue of being overcharged it is unlikely I will use Motive moving forward." Highly accessible user interface 91% positive reviews out of 70 Most reviewers find the user interface very intuitive, making learning and daily use effortless for all users. Restrictive and confusing contract terms 89% negative reviews out of 72 Most reviewers indicate contract management is difficult, with challenging cancellation, auto-renewals, and limited flexibility. inayatullah H owner, 1 employee. "They will make you sign up for 36 months and you would want to cancel it the very first month, but you will not be able to do so." Quick and simple installation process 100% positive reviews out of 62 Most reviewers report installation is straightforward, with clear instructions and minimal technical expertise required. Frequent truck-device connection issues 65% negative reviews out of 37 Some reviewers report recurring connection problems between devices and trucks, causing disruptions and unreliable data capture. ## Showing most helpful reviews Showing 1-25 of 1688 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Simon M. Business Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Already a very good solution on its way to become greater and greater" June 23, 2022 5.0 Pros The product is relatively easy and quick to subscribe to, deploy, and use. We love how beautiful and uncluttered their apps are (mobile and desktop). The most needed features are covered with Motive's basic subscription and when coupled with a higher subscription and AI real-time dashcams, Motive leads the way as a premier partner for trucking companies. Cons We do not hesitate to use their 24/7 support (phone/chat) to better understand the product and to resolve issues. However, the best way to contact them is by phone as sometimes we tend to be less understood through the chat application and it happened several times we were left without a response for long periods of time. I recommend calling them directly for quick follow-ups and resolutions. Alternatives considered [BigRoad](https://www.capterra.com/p/147689/BigRoad/)[Powerfleet](https://www.capterra.com/p/266387/PowerFleet/) Reason for choosing Motive Motive met all of our current needs as a young trucking company and seemed to be better positioned than the alternative solutions regarding the future of its offering. Review Source Response from Motive June 24, 2022 Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you. AR Atuhaire R. Student Education Management Used the software for: 6-12 months ### "Tracking system" March 8, 2025 5.0 It is a user-friendly interface and with a high data encryption system and easy to use Pros It helped me to track my laptop that was stolen to find it in just a few dayz by the use of its GPS Cons I didn't get a challenges when using Motive Switched from [PCS TMS](https://www.capterra.com/p/29249/Express/) Though they work the some PCS is slow sometimes Review Source Response from Motive March 13, 2025 Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. MB Makhmud B. Driver Transportation/Trucking/Railroad Used the software for: 2+ years ### "Can’t get my money back. Horrible service. Horrible people " April 8, 2025 1.0 Had motive for many years. Few months before 2025 got an email saying there will be price increase. Wasn’t happy and I replied to the same email saying do not charge me because I won’t be renewing my subscription I no longer will be using motive. Ended up still getting charged with the price increase. Used it for couple of months now trying to cancel and they won’t refund me for the months that I won’t be using. Pros It was all good until the price increase. Was not happy about it and decided to cancel but can’t refund. Cons Horrible customer service. Trying to cancel the subscription and they won’t refund me for the months that I won’t be using their service. Review Source Response from Motive April 10, 2025 Hey Makhmud, We hope you find this email in the best of your health! This is to inform you that we have shared your details with our concerned team for an audit. Once they complete the audit according to your request, they will reach out to you with further details. Meanwhile, your patience is highly appreciated! Regards, Gary Smith Motive Support BG Bob G. Safety Director Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Safety Director" January 5, 2026 5.0 Let's go back to 2016 when I first had the chance to experience this awesome trucking ELD app and it's software when Motive used to be "Keep Truckin". One of the first to offer a free to use/ try before you buy kind of deal. It was a great way to let people experience what would soon be coming down the road in the near future for HOS compliance... Literally! It was good back then and has only gotten better! Fast forward to 2026, the same awesome service plus some added features that stand at the top of the leader board with the best ELD products on the market. User friendly software on both ends for the driver and office management personnel, all with full FMCSA Compliance. Pros Easy for drivers to use and operate. Backend office is simple and easy to manage. FMCSA compliance is top priority. Help was normally just a phone call away if needing assistance. Cons Sales department. Never push or be over bearing. Let the product sell itself... Customer Service wasn't to bad when needed Review Source Response from Motive January 13, 2026 Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! PB Peter B. administrator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Motive is pretty good solution." September 25, 2025 4.0 over all motive works well, just wish they would make it so a driver could go total paperless in states that have tolls. Pros Motive is fairly easy to use, their desktop give easy access to vehicle tracking, as well as use of camera to record event. easy to download just need date and time of any incident you might want. we also use it for eld drive logging, lets us know if drive is short on hours or is in violation. maintenance tab helps keep track of up coming preventive maintenance that you may require. their billing is pretty standard in monthly or yearly charge. last DOT is very familiar with this system and have had no trouble getting info downloaded to them during an inspection. Cons biggest con is we run a lot of new york state toll roads and on ifta reports print out they do not break down toll miles vs regular road miles, just gives a total for the state. so drivers still have to manually keep a written record of toll miles. If you look at their faq page there it says they do but you have to go thru each trip, for each truck, each day. who has time to do that? customer service told us that after we called them on it. Review Source Response from Motive September 30, 2025 Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. SS Sandro S. Maintenance fleet analyst Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Transforming Fleet Safety and Efficiency" September 17, 2025 5.0 Our overall experience with Motive has been very positive. The platform has streamlined our fleet operations, improved safety, and given us much better visibility into day-to-day performance. It has become an essential tool for both management and drivers. Pros Motive’s real-time tracking and visibility of trucks and trailers has been one of the biggest pros. It allows us to monitor the fleet more efficiently, reduce downtime, and improve decision-making on the spot. 3. Cons The mobile app could be more user-friendly for drivers, especially when they need to upload documents or review logs quickly. Review Source Response from Motive September 24, 2025 Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! RM ROBERT M. DOT Safety and Compliance manager Logistics and Supply Chain Used the software for: 6-12 months ### "Motive review" December 8, 2025 4.0 I was in the Safety and DOT Compliance role with Motive. I watched our events that came in from our drivers and kept up with some DOT inspections that were due. Pros One good thing about Motive was the accuracy of the location of our assets and the event detection that would come from one of our drivers. Cons The only Con from me for Motive was it is very hard to get ahold of a live customer service agent. They always wanted you to use AI chats. Review Source Response from Motive December 10, 2025 Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word, and for any further queries, please feel free to reach out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564. We will be more than happy to assist you. EN Elizabeth N. General foreman Construction Used the software for: 6-12 months ### "Nature vs nurture" September 17, 2025 5.0 I see the overall value of the camera & see that it has made many drivers more aware while driving to stay focused on the task at hand., accident free. Pros I like that several times when there was a possible circumstance beyond my control, that could have lead to an accident(but did not) the camera is there to be my back up! Cons It keeps telling me to buckle up(which I do actually appreciate) when I'm already wearing it. It's not covered up by clothing or anything else. Also, when in heavy traffic, I always back up or slow down to allow for space between myself & traffic in front of me yet I'll get a reminder to not follow so close. I usually try to count the appropriate seconds that are required. Review Source Response from Motive September 24, 2025 Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. TA Terri A. Logistics and Distribution Operations Coordinator Transportation/Trucking/Railroad Used the software for: 2+ years ### "Motive, crafted with excellence to refine fleet management to utmost efficiency and stack fleet data on our fingertips " March 10, 2025 5.0 Motive has played a vital role in optimizing the operations of our company by really transformed the way we manage our fleet. Embracing it introduced us to an undeniable competitive edge marked with greater efficiency, reduced cost and improved safety of our drivers . It has enabled us to distribute our workload to maximize on vehicle utilisation, repair and minimize vehicle downtimes, respond to any incidents across our logistics and distribution cycle and ultimately use our vast amount of data to continuously enhance our delivery and fleet efficiency Pros Motive has a lightweight UI that makes it easy to implement and navigate through it. I highly appreciate the GPS tech that enable us to track location of vehicles and monitor movement enabling us to respond to any changes promptly. Additionally Motive help us optimize routes based on realtime traffic and other factor data leading to effective deliveries, reduced fuel consumption and travel time. Motive has also embedded a two way communication tool that enable us in the back office message and communicate with our drivers one on one. Comprehensive reports and fleet metrics data gathered help diagnose engine issues, identify potential issues on our vehicle health and keep accurate record of fuel consumption Cons We haven't experienced any issues with Motive. Its performance is incredible and the system runs without any hitches . All thanks to their readily available expert support team that help us resolved any issues we are facing Review Source Response from Motive March 16, 2025 Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. EF Emerson F. Manager Wholesale Used the software for: 6-12 months ### "GREAT TRACKER" September 24, 2025 5.0 It's been wonderful mainly looking for the what the company is chasing up, and what our model is looking for Pros The maintenance feature, and the tracking way that the company use, saving money, planning routes, and can give us a good customer support. Cons There's any actually that we might consider at this time, once that all te features it's been very useful Review Source Response from Motive September 26, 2025 Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! RL Robert L. Ready Mix Department Manager Construction Used the software for: 1-2 years ### "Great system!" August 28, 2024 5.0 Very good system with good user interface. Easy to navigate, good safety and equipment reporting. Makes coaching easy and helps change driver behavior. Pros In cab coaching, real time feedback is the best method for influencing behavior. Cons Cornering events are inconsistent and hard to coach. Review Source Response from Motive September 4, 2024 Hey Robert! Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. DM David M. Sales Agent Automotive Used the software for: 6-12 months ### "Mavis My Way" August 29, 2024 5.0 It's been a good experience so far. The web runs smooth Pros I like the fact I can put in the destination address and it gives me the ETA Cons The look of the app and website is just dull, with not much color Switched from [Geotab](https://www.capterra.com/p/18289/MyGeotab/) too glitchy, and the cameras were not updated enough Review Source Response from Motive September 8, 2024 Thank you for the wonderful review, Mr. David! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. SS Stephanie S. Safety Director Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Safety Director" August 26, 2024 3.0 Decent. Gave me what we needed for right then but not long term. Pros An electronic option for paper logs to help drivers feel in everything that they are supposed to. Cons Customer Service and the fact that they are still working on a lot of features. Switched from [ORBCOMM](https://www.capterra.com/p/236749/ORBCOMM/) Orbcomm was hacked so we had to switch to something fast and motive was the short term answer. Review Source Response from Motive September 2, 2024 Hey Stephanie! We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564. Thank you! VR Verified Reviewer Owner of a Small Business trucking company Food & Beverages Used the software for: 2+ years ### "Owner Operator using the app." September 12, 2023 5.0 Like I said it's very easy to use and the logbook never glitches and the camera always has quality and easy to get a video when you need one Pros The app and the devices never give me any problems as long as been using it. I prepaid for two years and now I don't have to worry about any monthly payments. Cons My old app use to let me change the status from driving or to pc. Motive makes u stop for like 2 seconds before you change toys status. Reason for choosing Motive I've used in the past before you actually needed the device and was pretty use to it and my insurance gives me a big discount for letting them see how I drive. Switched from [TruckX](https://www.capterra.com/p/182824/TruckX/) I think this was a little cheaper and it cheaper with a Camera. Review Source Response from Motive September 15, 2023 Wow, thank you for the great review! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at support@gomotive.com or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again! RC Renee C. Safety Officer Construction Used the software for: 1-2 years ### "Motive is a great tool to manage your fleet!" January 15, 2024 5.0 Overall we are very impressed with Motive and will continue using it to boost our Preventative Maintenance program, lone worker program, and help us to remain compliant with regulations. Pros We like that we can see details such as speeds, infractions, hazards, and maintenance items all in one place. Motive helps us to keep our drivers safe, while remaining compliant with regulatory bodies. Our preventative maintenance program has been greatly improved with the notifications of mechanical issues that may arise. Cons The only con to Motive would be when the GPS signal drops. Unfortunately operating out of northern Canada, it can get patchy with reception and occasionally that does affect the performance of the GPS. Alternatives considered [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reason for choosing Motive It seemed to be the best laid out dashboard with the most features for the cost. Review Source Response from Motive January 16, 2024 Thank you for the fantastic review. We're so glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you know anyone who could use our help, please give them a shoutout! Thanks again. 🤗 EK Emily K. Safety Transportation/Trucking/Railroad Used the software for: 1-2 years ### "#1 thing it is easy for drivers" August 13, 2021 4.0 overall I like KT. I do believe they should think about giving better rates to the people that have been with them. When we renewed my company chose to not go with KT because someone else made us a better offer and it was not easy to get KT to match the offer and when they did if they would have just offered me that deal in the beginning it would have saved me ALOT of time and since we are a small company TIME is very valuable. Pros I have to do the training for drivers so I appreciate how easy it is to train on. I also like knowing where our trucks are and being able to see that everything is ok everyday. Even the drivers that were against ELDs like it and have found it makes life easier. Cons customer service and sales teams. I have had so really difficult experiences with both. Not that it is every time I call but I have had people that could not find my account tell me I don't have KT hang up call back and new rep had no problem. I have been so frustrated trying to order a new device that I was ready to just give up but called one more time got someone else and problem solved so I know there are good reps there. Some have accents that are very hard to understand but that is just a minor detail that can usually be worked thru. Alternatives considered [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reason for choosing Motive Because KT was able to get my price back down after quoting me a higher price than I wanted to pay without any updates. Price was the only reason we tried Samsara and it was a good system but KT decided to price match and upgraded to include all the IFTA info and forward cameras and I did not have change all the ELDs out of all my truck to install new ones. Once again the whole thing was a huge waste of time had KT have said hey lets look at upgrading and saving and quoted me the price we ended up getting in the first place it would have been over and done and prevented the feeling of oh so you give new people a break but the people who have been paying you for 2 yrs get a crappy deal to pay for the new peoples good deals. Switched from [Teletrac Navman DIRECTOR](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/) This was not user friendly and I did not like the display of the admin side or the way it was all programmed and set up. None of my drivers liked it and when we tested it against KT well KT won. Review Source Response from Motive August 20, 2021 Hi Emily, thank you for your valuable feedback. We are glad to know that you enjoyed using our services. Safe rides! WC Wesley C. Fleet Operations Manager Logistics and Supply Chain Used the software for: 2+ years ### "A great all-in-one platform" August 3, 2022 5.0 I am happy with Motive. I like having so many modules in a single platform. We utilize the API which is now a central part of our maintenance plan. Pros Motive is a forward-thinking company. The recent rebranding shows that this is not a stagnant project. Motive is always releasing new features that add value. Cons I dont really have a major con to list. There are times when an ELD driving event may be logged incorrectly - often at the fault of the driver, and it would be nice to edit those events; if compliance allows it. Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Verizon Connect customer support was terrible. Review Source Response from Motive August 4, 2022 Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you. SW Sue W. admin Transportation/Trucking/Railroad Used the software for: 2+ years ### "Motive all around great" November 14, 2024 5.0 For us, its good, we have never discussed moving away from Motive except for maybe costs Pros Tracking of our fleet, viewing logs and issues Cons sometimes hard to navigate when you are looking for 1 certain thing Review Source Response from Motive November 20, 2024 Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. EW Earl W. Operation Supervisor Utilities Used the software for: 2+ years ### "Operation Supervisor " August 29, 2024 4.0 I recently attended the Motive Summit in Nashville, Tennessee, and it was a fantastic experience. Meeting the employees of Motive in person allowed us to share ideas, ask questions, and build stronger connections. Through Motive Chat, I've always been able to get my questions answered promptly and effectively. Motive has been instrumental in keeping our company out of lawsuits that weren't our fault, providing us with peace of mind. Additionally, my drivers have often mentioned how the safety insights from Motive have influenced their personal driving habits, making them safer and more conscientious on the road. The summit reaffirmed my belief in the value that Motive brings to our operations. Pros Partnering with FusionSite Services, we integrated Motive's truck camera system into our vehicles, and it has proven to be an invaluable asset. The system excels in monitoring our fleet, ensuring quality control, and facilitating truck maintenance. Perhaps most importantly, it has safeguarded our company and drivers by providing crucial evidence in accidents that could have otherwise been difficult to dispute. Additionally, Motive has played a pivotal role in coaching our drivers to improve their skills, leading to safer and more efficient driving habits. This investment has undoubtedly enhanced our fleet management and overall operational integrity. Cons One area where Motive could significantly improve is in the realm of maintenance management. While the platform does offer a way to create maintenance schedules, it falls short when it comes to creating and managing work orders. For instance, if a mechanic is performing preventive maintenance on a truck and notices an issue that needs attention, there is currently no straightforward way to document this issue for future action. The ability to generate a work order in such scenarios would be incredibly beneficial, allowing mechanics to note repairs or tasks that can be addressed later when time permits. Implementing a work order management feature would greatly enhance the efficiency and effectiveness of maintenance operations, ensuring that no issues are overlooked and that all necessary repairs are documented and tracked systematically. Review Source Response from Motive September 8, 2024 Thank you so much for your kind words, Earl! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! VR Verified Reviewer Manager Accounting Used the software for: 1-2 years ### "Good company and great features." September 23, 2024 4.0 Good company and great features. Would recommend to other small fleets Pros Ease of use and setup. Quick and easy setup. Cons At ocassions the customer service is slow to respond. Review Source Response from Motive September 26, 2024 Thank you so much for your kind words! We're glad to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! GR Gibran R. CEO Information Technology and Services Used the software for: 2+ years ### "Improving safety, productivity and flexibility all in one platform." August 28, 2024 5.0 Significant reduction in fraudulent and wasteful experiences. It is the market leading solution to physical economy safety and reliability. Pros Motive has been my best friend in the field of softwares. It is very accurate to reduce the risks on the road using the AI. It also saves us time and cost with deep insights into vehicle health, location and use. Theft prevention is well executed making it quite secure and precise. Cons Customer Experience was not as expected. I rarely get feedbacks on time. That should probably be the point to improve on. Review Source Response from Motive September 2, 2024 Hey Gibran! Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries. Please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. JB Jorge B. Dispatch Support Logistics and Supply Chain Used the software for: 1-2 years ### "Best fleet management tool!" August 29, 2024 5.0 The interface is easy to use, which simplifies the tasks, the features are very comprehensive Pros How accurate it is about driver's location, how user friendly it is Cons Some pop up messages can be annoying, these might show up when doing some importan work Review Source Response from Motive September 23, 2024 Thank you for the wonderful review, Jorge! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. SH Sanjay H. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Don’t do it" September 4, 2024 2.0 At times the ELD is faulty records drive time when parked and when you call for assistance to help fix the problem, they say there’s nothing they could do about it. Pros I can’t think of anything I can’t think of anything Cons Monthly expense, long-term contract faulty ELD Review Source Response from Motive September 8, 2024 We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564. SJ Sonny J. Owner Legal Services Used the software for: 1-2 years ### "Do not use this company- They are useless" August 5, 2024 1.0 Horrible, horrible horrible use so many options. These guys will take your money and never call you back again and then give you random calls acting like they are following up on customer service. Pros The staff has no idea what they’re doing. They have no knowledge of their own system. Complete waste of money and time Cons Staff Knowledge of Devices False assurances Their own team doesn’t even know what devices they have Took me six months to let them know or for them to figure out which device that they need to send me Review Source Response from Motive August 7, 2024 We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564. RS Rene S. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "User Friendly" June 24, 2024 5.0 I really like this product. Its very easy to use and navigate. Pros You can use it anywhere to track drivers. Very user friendly. Cons I run multiple reports daily. I would love to see more reporting features. Review Source Response from Motive June 29, 2024 Thank you for your positive review! We're glad to hear that you find Motive user-friendly and convenient for tracking drivers anywhere. We appreciate your feedback about the reporting features and will consider it for future improvements. If you have any further suggestions or need assistance, please reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564. We're here to help! 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