# Motive Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Motive Software - reviews, pricing plans, popular comparisons to other Trucking products and more. Source: https://www.capterra.com/p/138669/Motive --- # Motive Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Motive ## What is Motive? GPS Tracking, Smart Dashcams, ELD Compliance, Dispatch, Maintenance, and more in a single, easy-to-use platform. Track vehicles, trailers, and equipment in real-time. Identify dangerous driving with AI detection and exonerate drivers with the Smart Dashcam. Easy-to-use and reliable compliance with the #1-rated ELD. Reduce maintenance costs with vehicle diagnostics and service reminders. All driven by insights from Motive's leading network of 350,000 vehicles. ## What is Motive used for? [Trucking](https://www.capterra.com/trucking-software/)[Logbook](https://www.capterra.com/logbook-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/) Recognitions Shortlist Overall rating Based on 1,688 user reviews Reviews sentiment Positive 89% Neutral 5% Negative 6% Pros & cons Streamlined daily operations Highly intuitive user interface High and inflexible pricing Restrictive contract practices Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Fleet Maintenance / 2026 - Fleet Management / 2026 - GPS Tracking / 2025 - Route Planning / 2025 - Transportation Dispatch / 2025 - Transportation Management / 2025 - Trucking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Motive alternatives [4.7 (245)](https://www.capterra.com/p/120855/Fleetio/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (387)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (242)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.9 (211)](https://www.capterra.com/p/152816/ClearPathGPS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/138669/Motive/alternatives/) ## FAQs about Motive Overview ### What problems does Motive solve? Motive solves fleet visibility, compliance, and paperwork problems by giving dispatchers, safety managers, and fleet administrators real-time tracking for vehicles, drivers, equipment, and shipments. It reduces manual logbooks, simplifies HOS and DOT compliance, speeds IFTA reporting, improves route reviews, and helps teams monitor driver behavior, fuel use, maintenance issues, and delivery timing. Answer based on 686 reviews Overview ### Which roles and teams benefit most from Motive? Motive is most used by fleet owners, owner-operators, and executives who need visibility into vehicle activity, driver performance, and operating costs. Safety managers and office teams rely on it to monitor compliance, coach drivers, and streamline dispatch, reporting, and maintenance workflows across transportation operations. Answer based on 1687 reviews Overview ### What company size and industries is Motive built for? Motive is built mainly for small businesses in transportation, with 95% of reviewers from small companies and 79% from transportation, trucking, and railroad. It serves fleets of all sizes, but reviewer use is concentrated in logistics and supply chain at 5% and construction at 3%, alongside trucking, field service, agriculture, transit, and delivery. Answer based on 1688 reviews Features and Usability ### What are the key features of Motive? Motive includes core fleet tools like GPS vehicle tracking, driver management, electronic logs, mileage tracking, and IFTA reporting. Differentiating features include AI dash cams, driver safety alerts, preventive maintenance with fault-code diagnostics, and geofencing. Reviewers also highlight real-time maps, trip history, inspections, and document capture for BOLs and fuel receipts. Answer based on 514 reviews Integrations ### Which third-party tools and platforms does Motive integrate with? Motive integrates with over 90 third-party tools, including DriveCam, FourKites, Ditat, Descartes MacroPoint, AscendTMS, Drivewyze, LoadMaster, and PCS TMS. These integrations center on fleet video, load visibility, dispatch, ELD and logbook access, broker tracking, and transportation management workflows. Answer based on 57 reviews Getting Started and Support ### How easy is it to onboard and train a team on Motive? Motive is generally quick to onboard for drivers and teams already familiar with ELD tools, with training available through in-person sessions, live online training, webinars, videos, and documentation. Reviewers say drivers often learn the basics in hours, while admins, new users, and compliance-focused teams may need more support and time. Answer based on 30 reviews Getting Started and Support ### What customer support options does Motive offer, and how do users rate the experience? Motive offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, knowledgeable, and available at all hours, especially by phone and online resources, though some report inconsistent follow-through, slow equipment replacements, repeated escalations, and occasional communication difficulties. Answer based on 514 reviews Security ### How does Motive handle data security and access control? Motive uses passwords, high data encryption, real-time alerts, GPS and geofence tracking, dashcams, live streaming, and incident evidence to help protect fleet data, vehicles, and drivers. It also supports compliance monitoring through logs and safety notifications. Some reviewers noted privacy concerns, confusing password setup, and occasional device disconnections or unplugging risks. Answer based on 74 reviews Bugs and issues ### Does Motive have bugs or reliability issues? Motive works well for many fleets, but bugs and reliability issues come up often enough to matter. Drivers and fleet managers mention Bluetooth disconnects, delayed syncing, patchy GPS or cellular coverage, and occasional hardware faults. Some also find editing log mistakes difficult, though support resolves certain issues faster than others. Answer based on 363 reviews ## Who uses Motive? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 166 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 166 reviews Administrative 33% Administrative 33% Logistics & Supply Chain 22% Entrepreneurs/ Owners 10% Strategy & Operations 5% Others 29% Top industries Based on 166 reviews Transportation/Trucking/Railroad 70% Construction 13% Logistics and Supply Chain 8% Automotive 5% Other 4% ## Pros and Cons Streamlined daily operations 93% positive reviews out of 397 Most reviewers indicate ease of use simplifies business tasks, reduces training time, and improves workflow efficiency. High and inflexible pricing 70% negative reviews out of 164 Most reviewers describe pricing as expensive, with non-refundable charges, strict commitments, and unsatisfactory billing experiences. Danny R Owner, 1 employee. "Overall the Motive functionality works but based on the pricing and the wasted hours it took for me to rectify the issue of being overcharged it is unlikely I will use Motive moving forward." Highly intuitive user interface 91% positive reviews out of 70 Most reviewers find the user interface very approachable, making navigation and task management simple for all users. Restrictive contract practices 89% negative reviews out of 72 Most reviewers report contract management is inflexible, with difficult cancellation, automatic renewals, and limited downgrade options. inayatullah H owner, 1 employee. "They will make you sign up for 36 months and you would want to cancel it the very first month, but you will not be able to do so." Effortless installation process 100% positive reviews out of 62 Most reviewers describe installation as quick, straightforward, and supported by clear instructions, minimizing setup challenges. Unreliable truck-device connectivity 65% negative reviews out of 37 Most reviewers indicate frequent connection issues between devices and trucks, causing disruptions and operational delays. David Y Driver, 1 employee. "The cord from the plug in to the ELD unit is way too big." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mileage Tracking 4.5 (643) 52.41% of 643 reviewers that rated this feature as important or highly important This aspect helps you automatically track miles for IFTA and maintenance. Users think it saves time, improves reporting accuracy, and reduces manual work, but some mention minor discrepancies and wish IFTA mileage was available without a fleet package. Trip Logs 4.5 (630) 59.52% of 630 reviewers that rated this feature as important or highly important With this capability, you can efficiently track driving hours and maintain DOT compliance. Reviewers appreciate the accuracy, ease of editing, and usefulness for audits and IFTA reporting, though some mention occasional connectivity issues and log inaccuracies. GPS 4.4 (409) 52.81% of 409 reviewers that rated this feature as important or highly important This characteristic allows you to track vehicles live for dispatch, safety, and customer updates. Reviewers appreciate the reliability and accuracy, even in low-signal areas, but some mention occasional delays or location errors, especially in rural regions. Safety Management 4.3 (397) 46.60% of 397 reviewers that rated this feature as important or highly important Motive offers tools to monitor driving habits, compliance, and vehicle health. Some reviewers find safety alerts, incident tracking, and driver feedback valuable for improving behavior, but a few note that technical issues can hinder trust in the system. Real-Time Monitoring 4.4 (324) 59.57% of 324 reviewers that rated this feature as important or highly important You get instant visibility into vehicle location and driver behavior. Reviewers appreciate real-time updates for dispatch, customer communication, and safety alerts, though a few mention occasional tracking delays or issues in remote areas. Dispatch Management 4.2 (472) 32.84% of 472 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Motive 114 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track actual spending to ensure it's in line with the planned budget Find, compare, and select the most time/cost-effective freight carrier Track and manage adherence to policies for any service, product, process, or supplier Process to track, record, and analyze expenses that occurred over the entire duration of a given project A website or login for customers to access information Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Graphical representation of data Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Generate estimated arrival times for drivers to keep back office or customers informed Track all personnel who operate company vehicles Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Track employee schedules, availability, and performance across projects and tasks Manage procedures that ensure organizational equipment remains in working condition Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Monitor and record expenses such as purchases or charges incurred Store and access documents, forms, and photos in one centralized place Management of commercial motor vehicles for work-related purposes Primarily serving architecture, engineering, and construction industry professionals Intended to be used by freight brokers and logistics companies Helps Oil & Gas industry manage operations from exploration to data analysis, distribution, asset/financial management, and more. Store, manage and track all forms in a centralized location Monitor fuel consumption and optimize fuel usage Monitor and track fuel consumption and costs Virtual perimeter for a real-world geographic area Visualize locations on a map Determines the location of a device using GPS or an IP address This characteristic allows you to track vehicles live for dispatch, safety, and customer updates. Reviewers appreciate the reliability and accuracy, even in low-signal areas, but some mention occasional delays or location errors, especially in rural regions. A visual display that uses a color spectrum to show how visitors interact with areas of a web page Information, data and reports that are being tracked over time International Fuel Tax Agreement (IFTA) simplifies fuel tax reporting for trucking companies and carriers Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Calculate total itemized costs, including initial costs and any changes Track driver locations on a map in real time Set up process for efficient load building, routing, and distribution Identify the physical location of an individual, asset, device, etc. Management of the flow of things between point of origin and point of consumption. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests This aspect helps you automatically track miles for IFTA and maintenance. Users think it saves time, improves reporting accuracy, and reduces manual work, but some mention minor discrepancies and wish IFTA mileage was available without a fleet package. Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Capture signatures via mobile devices Track the time and location worked by employees via mobile device Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Reporting on how each user, task or process has advanced since its initiation Create, send, and track purchase orders and their statuses Integrates with QuickBooks Analyze and gain insights into data in real-time Receive data and information in real time You get instant visibility into vehicle location and driver behavior. Reviewers appreciate real-time updates for dispatch, customer communication, and safety alerts, though a few mention occasional tracking delays or issues in remote areas. Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Allows service businesses to track ongoing repairs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Initiate collection and analysis of known risks Set & manage permission levels based on user roles and restrict access to only authorized individuals Track past routes to better plan and optimize repeat trips Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Motive offers tools to monitor driving habits, compliance, and vehicle health. Some reviewers find safety alerts, incident tracking, and driver feedback valuable for improving behavior, but a few note that technical issues can hinder trust in the system. Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Track work performed and resources used for past customers, sites, or assets The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Send messages via SMS Review and uncover trends in spending activity Track the status over time for a request, process, asset, or transaction Oversee technicians and track their assigned work orders Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Organize and track the physical movement of goods from one location to another With this capability, you can efficiently track driving hours and maintain DOT compliance. Reviewers appreciate the accuracy, ease of editing, and usefulness for audits and IFTA reporting, though some mention occasional connectivity issues and log inaccuracies. Allows fleets and service businesses to track information about their vehicles. Track and monitor how vehicles are used Real-time vehicle tracking for monitoring location, route, speed, etc. Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. Manage and track operations and inventory within warehouses Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (1,688) 4.4 Based on 1,688 reviews ## Pricing Value for money 4.2 (1554) ### Starting price Free trial not available Value for money 4.2 (1,554) 4.2 Based on 1,554 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ monday.com](https://www.capterra.com/p/147657/monday-com/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (1625) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (1,625) 4.4 Based on 1,625 reviews ## User reviews Overall rating 4.5 Based on 1,688 reviews Filter by rating 5(1135) 4(360) 3(91) 2(33) 1(69) Mentioned topic Sorted by most recent EF Emerson F. Manager Wholesale ### "Motive Insights" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2026 Motive has been shown for us great value, we're looking now for the bluetooth device to help us in trailers for example. Pros Motive for me and company is a very important tool in terms of fleet management, we can get a lot of insights which are very special for the daily operation. Cons The quantity of manageable reports that we can create, including now the AI tool which is helping a lot of our data regarding the fleet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 30, 2026 Thank you so much for your kind words Emerson, and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE KA Kevin A. Director of Safety Transportation/Trucking/Railroad ### "Best In Class for Telematics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2026 Motive is a best-in-class telematics system for any organization that has vehicles on the roadway. This system allows us to coach poor performing drivers. Making them safer drivers while reducing accident frequency. Saving lives, saving accident injuries, and saving money is exactly what this system does. Pros Motive's ability to seamlessly integrate with our transportation management system is amazing! The tracking and monitoring ability that is provided by Motive, gives our organization real-time information as to where all of our vehicles are located at any given time. Yes, it even shows the vehicles traveling down the roadway in real-time. The monitoring system allows us the ability to coach drivers based on an actual scoring system that is provided by the telematics of the vehicle. Seeing (with video) how your drivers actually drive is so important. Drivers with poor driving habits are allowed to be identified and coached. This gives transportation risk management a whole new perspective allowing you to reduce incident frequencies. Cons It would be great if Motive could redesign how videos are catalogued when a driver creates an event. The ultimate benefit of this system is to eliminate risky drivers and reduce accident frequencies. Navigating around in this part of the system is a little "clunky" compared to some of the other telematics providers. Switched from [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Motive allowed for better integration with our overall IT infrastructure. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 14, 2026 Thank you so much for your kind words, Kevin, and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE JB Jaspal B. Logistics specialist Transportation/Trucking/Railroad ### "Company employee" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 19, 2026 We are using motive for my than six years. Highly recommended.Live GPS is very useful feature.must for all. Pros Easy to understand and easy to use. Good app for both drivers and companies.Value for money as well. Cons Something we have to face network issues. Eld device glitch. Rest of the features are working perfectly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 15, 2026 Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us, as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! JR Jack R. Accounting Specialist Accounting ### "Great reports, but file download is inconvenient" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 16, 2026 Pros There are many types of reports and they are useful. For example, Activity report has Summary and Detail. You can see total mileage by date and period. It is very easy to check driving miles and idle time when you calculating the driver pay. Cons Drivers upload log sheets as documents. When I download them directly, it creates a PDF file. The first page is a useless header. If I want the image only, I have to click and download from the inside. It's not convenient. Switched from [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Samsara was expensive, so we changed to Motive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 17, 2026 Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us, as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! AP Alissa P. agent Transportation/Trucking/Railroad ### "Reliable Fleet Management and ELD Platform for Trucking Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2026 solid fleet management system that helps us manage drivers, maintain compliance, and track vehicles .Once you become familiar with the platform, it can be a very useful tool for both safety and dispatch. Pros Everything in one place. Having ELD logs, GPS tracking, safety alerts, and driver data all in the same dashboard makes it easier to manage drivers and stay compliant. Cons Some of the settings or reports can be harder to locate at first . sometimes delays in syncing data between drivers and the dashboard. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 15, 2026 Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! BG Bob G. Safety Director Transportation/Trucking/Railroad ### "Safety Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2026 Let's go back to 2016 when I first had the chance to experience this awesome trucking ELD app and it's software when Motive used to be "Keep Truckin". One of the first to offer a free to use/ try before you buy kind of deal. It was a great way to let people experience what would soon be coming down the road in the near future for HOS compliance... Literally! It was good back then and has only gotten better! Fast forward to 2026, the same awesome service plus some added features that stand at the top of the leader board with the best ELD products on the market. User friendly software on both ends for the driver and office management personnel, all with full FMCSA Compliance. Pros Easy for drivers to use and operate. Backend office is simple and easy to manage. FMCSA compliance is top priority. Help was normally just a phone call away if needing assistance. Cons Sales department. Never push or be over bearing. Let the product sell itself... Customer Service wasn't to bad when needed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 13, 2026 Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! RM ROBERT M. DOT Safety and Compliance manager Logistics and Supply Chain ### "Motive review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 December 8, 2025 I was in the Safety and DOT Compliance role with Motive. I watched our events that came in from our drivers and kept up with some DOT inspections that were due. Pros One good thing about Motive was the accuracy of the location of our assets and the event detection that would come from one of our drivers. Cons The only Con from me for Motive was it is very hard to get ahold of a live customer service agent. They always wanted you to use AI chats. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 10, 2025 Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word, and for any further queries, please feel free to reach out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564. We will be more than happy to assist you. PB Peter B. administrator Transportation/Trucking/Railroad ### "Motive is pretty good solution." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 25, 2025 over all motive works well, just wish they would make it so a driver could go total paperless in states that have tolls. Pros Motive is fairly easy to use, their desktop give easy access to vehicle tracking, as well as use of camera to record event. easy to download just need date and time of any incident you might want. we also use it for eld drive logging, lets us know if drive is short on hours or is in violation. maintenance tab helps keep track of up coming preventive maintenance that you may require. their billing is pretty standard in monthly or yearly charge. last DOT is very familiar with this system and have had no trouble getting info downloaded to them during an inspection. Cons biggest con is we run a lot of new york state toll roads and on ifta reports print out they do not break down toll miles vs regular road miles, just gives a total for the state. so drivers still have to manually keep a written record of toll miles. If you look at their faq page there it says they do but you have to go thru each trip, for each truck, each day. who has time to do that? customer service told us that after we called them on it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2025 Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. SS Sandro S. Maintenance fleet analyst Transportation/Trucking/Railroad ### "Transforming Fleet Safety and Efficiency" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2025 Our overall experience with Motive has been very positive. The platform has streamlined our fleet operations, improved safety, and given us much better visibility into day-to-day performance. It has become an essential tool for both management and drivers. Pros Motive’s real-time tracking and visibility of trucks and trailers has been one of the biggest pros. It allows us to monitor the fleet more efficiently, reduce downtime, and improve decision-making on the spot. 3. Cons The mobile app could be more user-friendly for drivers, especially when they need to upload documents or review logs quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 24, 2025 Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! EN Elizabeth N. General foreman Construction ### "Nature vs nurture" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 17, 2025 I see the overall value of the camera & see that it has made many drivers more aware while driving to stay focused on the task at hand., accident free. Pros I like that several times when there was a possible circumstance beyond my control, that could have lead to an accident(but did not) the camera is there to be my back up! Cons It keeps telling me to buckle up(which I do actually appreciate) when I'm already wearing it. It's not covered up by clothing or anything else. Also, when in heavy traffic, I always back up or slow down to allow for space between myself & traffic in front of me yet I'll get a reminder to not follow so close. I usually try to count the appropriate seconds that are required. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 24, 2025 Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. [View all Reviews](https://www.capterra.com/p/138669/Motive/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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