# N-central Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is N-central the right Remote Monitoring and Management solution for you? Explore 195 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/13803/N-central/reviews --- N-central 4.1 (195) [View alternatives](https://www.capterra.com/p/13803/N-central/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Reviews of N-central Ease of use 3.9 Customer Service 3.9 ## Pros and Cons in Reviews DL Darius L Director of OperationsInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use automation tools such as powershell scripting and scheduling.“ April 25, 2025 RD Rodney D Technical Team leadInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and where the traffic is going.“ May 6, 2025 CS Caleb S Network EngineerComputer & Network Security, 11 - 50 employeesUsed the software for: More than 2 years. “N-Central accomplishes our ability to maintain asset info and has many add-ons that allow you to expand the product to your needs.“ April 24, 2025 DS David S PresidentInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique to N-Central shifts to things like Azure endpoint management, and as remote management becomes more ubiquitous.“ May 5, 2025 Ms Mitranand s CEOInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be improved — like quicker rollout of features and consistency across support — the responsiveness of our account manager and the core functionality of the system keep us confident in our partnership with N-able.“ May 5, 2025 PB Paul B OwnerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “We have a automated repair for hard drives that fill up that works for most client systems but not for all of them which is confusing.“ April 24, 2025 Carlos B IT TechnitianAccounting, 51 - 200 employeesUsed the software for: More than 2 years. “Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration.“ April 25, 2025 IJ Iman J IT AdministratorComputer & Network Security, 2 - 10 employeesUsed the software for: Less than 6 months. “However, as an MSP, we are expected to provide timely support to our clients, and every moment of delay on our end creates a chain reaction of further delays.“ May 12, 2025 ## Showing most helpful reviews Showing 1-25 of 195 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua J. Director of RMM Operations Computer & Network Security Used the software for: 2+ years ### "Best Partner, Product is improving quickly." June 6, 2025 5.0 N-Able's partnership is not to be matched. They're a great partner. When they promise a feature they deliver it and they're hard at work building the most scalable traditional RMM product that will exist in the market. Pros It's ability to handle 3rd party patches is significant for being a default feature set. They also have built a great first pane of glass experience. Cons N-Central does not have the ability to automate against the system itself. This has required my team to work around some of the constraints instead of building exactly what they need. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central It has better scalability and the company is a better partner. Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Platform Alignment Efforts were the informant of this. Review Source MS Mitranand S. CEO Information Technology and Services Used the software for: 2+ years ### "RMM Like a Boss (Just Needs a Little More Coffee!)" May 5, 2025 4.0 Overall, our experience with N-central has been very positive. It’s a solid platform that gives us the tools we need to effectively manage and support our clients. It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be improved — like quicker rollout of features and consistency across support — the responsiveness of our account manager and the core functionality of the system keep us confident in our partnership with N-able. Pros What I like most about N-central is that it’s become a crucial part of how we run our business. It’s flexible, powerful, and lets us manage our clients' environments with a lot of control. But more than the platform itself, the support we get from our account manager (\[sensitive content hidden\]) really stands out — she’s been amazing and truly feels like part of our team. Day-to-day support is also quick and helpful, which we really appreciate. Cons The main frustration we’ve had is with the time it takes to resolve smaller software issues or see improvements implemented. It sometimes feels like minor bugs or feature requests take too long to get attention. Also, while some of the product experts we've worked with are excellent, others don’t seem to have a deep enough understanding of the toolset, which can slow things down when we’re trying to get clear answers or advanced guidance. Switched from [Level Access Platform](https://www.capterra.com/p/204051/Level-Access-Platform/) N-able was a better platform which suited our needs better Review Source ZH Zachary H. Systems Administrator Information Technology and Services Used the software for: 2+ years ### "A great tool that needs heapings of polish and QA from real life use from MSPs" May 9, 2025 3.0 A very useful tool that has all the information and levers to pull to accomplish my needs but continually makes each step a pain by either not making things readable, obvious, or requiring extra work. A product that requires the use of support for clarification on any technical issue is not a properly laid out product. Pros N-Central contains just about all information you could need about your environment in one product. It also allows for a lot of actions to be taken that can really help with managing lots of customers with varying needs. Cons Finding where information or actions are is extremely difficult and certain names make no sense. Almost every time i want to do something new in N-Central it requires me getting in contact with Support (who are helpful) to find and use something. Furthermore, the required steps usually are convoluted and usually not named appropriately. Certain administrative tasks or simple reports are also non-existent and/or require manual work to produce. This is very sad considering all the information exists within N-Central but is not accessible to Admins. Review Source Paul C. Support Manager Computer & Network Security Used the software for: 2+ years ### "N-Central - Yes please" December 24, 2025 5.0 The best thing about N-central is it quietly watches everything in the background, spotting little problems before they blow up into client-alarm-bells. Then, when you do need to jump in, you're not fighting the tool. One click and you're remoted into any machine, anywhere, and it just works. It's less about flashy features and more about having a rock-solid, reliable foundation that makes your whole day smoother. You finish your work and realize the tool itself never caused you a headache. That's the win. Pros Alright, let's talk about the good stuff. The alerting and automation side of things? It's surprisingly flexible and pretty straightforward to set up. Once you get the hang of it, you can build some really smart monitoring that's tailored to your specific clients. That's a huge plus. And I've got to give a shout-out to their customer support. They're very good—knowledgeable and actually helpful, which is not something you can say about every vendor. On the security front, they seem to be on the ball. Nothing's perfect, but they take it seriously, and that's what counts. Finally, the updates. They come out regularly, and you can tell they're listening. They're not just fixing critical bugs; they're actually implementing features and improvements that people in the community are asking for. It feels like a product that's actively being developed, not just maintained. Cons Yeah, so the reporting in N-central... it gives you the basics, sure. You can get the numbers. But honestly, it feels a bit clunky. It's like being handed a standard, pre-printed form when what you really need is a blank sheet of paper and a pen. Every client is different—they have their own weird setups, their own special services we manage for them. But the reports try to force all that unique stuff into the same few templates. Trying to dig into why something happened, or to build a report that perfectly matches one client's specific agreement? It's a real fight. You end up wishing you could just ask your own questions of the data and build the exact view you need. For it to be genuinely useful, to actually help us make smarter decisions, it needs to stop being so rigid. We need to be able to slice and dice the data our way, down to the tiny details that actually matter for our business. Review Source Kevin M. R. Senior IT Administrator Accounting Used the software for: 2+ years ### "N-Able is great for managing many computers for your company and clients" April 29, 2025 4.0 Overall experince has been good overall. N-Able is able to handle most of what we do. Occasionally something happens with the Take Control service where we have to uninstall and reinstall it on a computer - but overall it's fairly stable and works well for us. Pros N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. From pushing out updates to installing programs via scripts, N-Able is able to do it all. Cons The only thing I'd like to see more of with N-Central is more frequent updates on the Remote Viewer/Connection tool. I wish I could set the 'monitor preview' button to always show the view in HORIZONTAL mode instead of vertical mode that it defaults to - since this shows me the way the user has their monitors arranged. The only other main issues I've ran into is user's with large resolutions like 4K on multiple monitors which can overwhelm the viewer and make it starting glitching and crash (albeit this is only for a couple of our CEO/owner levels - but this is important). Alternatives considered [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) Reason for choosing N-central Ease of access, pricing, and more flexibility and options Review Source JG Jordan G. Technical Architect Computer & Network Security Used the software for: 2+ years ### "N-Central - Great for most MSP's and businesses!" May 9, 2025 5.0 Great, really does speak volumes and i personally havent come across much more in terms of product sets thats so flexible. Pros The take control options, the flexibility of products that can be tagged onto the solution too. I also like the solutions pre-intergrated SNMP MIB's however would always ask for more as the SNMP walks are hard work. Cons The dashboards are not typical of monitoring software and we have requested newer better dashboards that we can create. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reason for choosing N-central At the time the pricing over the product was higher but we have since had better pricing! Switched from [Opsview Enterprise](https://www.capterra.com/p/130129/Opsview-Enterprise/) Opsview was all linux based with N-able there is a simple UI with no customised installations required. Review Source MS Miranda S. IT Tech I Health, Wellness and Fitness Used the software for: 2+ years ### "Great quality product, IT lifesaver" June 2, 2025 5.0 Preferred company to work with. We are leaving our MSP and they used this so we are hoping for a seamless transition. Pros I use N-Central products daily. They make my job in IT much easier. No need for other remote admin applications, inventory management, and helps to keep informed on products Cons Sometimes, N-Able had issues reporting the correct information or doesn't show a computer at all and I have to uninstall it and reinstall it Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Needed better reliability and wanted more product management Review Source Steven T. Solutions Architect III Information Technology and Services Used the software for: 2+ years ### "Should have switched sooner" April 24, 2025 5.0 We switched over from Automate a few years ago and it have surpassed it in everything aside from remote access. Pros The ease and ability to automate tasks on the fly has been amazing Cons The navigation takes a while to get down. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central The main reason was we could not choose to use both a hostname and IP address for agents to check in with Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) The product felt like it was a dying product with no support Review Source Peter G. Service Delivery Manager Information Technology and Services Used the software for: 2+ years ### "A great tool for MSPs" May 5, 2025 4.0 A rock solid and dependable platform for the management of systems, a robust remote access system with is stable and secure Pros Great for access and management of devices, plenty of add-on options to allow for further management and deployment Cons Frequent cost increases and the lack of HP warranty information is annoying as it was a feature that used to be available Alternatives considered [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Reason for choosing N-central Total cost of ownership and ongoing value vs features Review Source Carlos B. IT Technitian Accounting Used the software for: 2+ years ### "It saves us every time of disasters" April 25, 2025 5.0 Love it. Worth the money. Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration. Very versatile Pros When turd hits the fan, N-central covers our behinds. N-central helped when no one could restart a production server by RDP. Only n-centrals take control emergency restart worked in 15 minutes. N-central notifies us when a servers is completely is full or is not responding. Cons Overwhelming and a little messy to find settings like rules, notifications and other settings in my diffent places. Switched from [Atera](https://www.capterra.com/p/144309/Atera/) Cost, features. Seems that n-central had better possibilities with automation, patching, inventing, remote control, EDR, Backup Review Source JO Joshua O. IT System and Network Administrator Insurance Used the software for: 2+ years ### "N-Central makes IT administration easy" April 24, 2025 5.0 It helped me a lot from managing remote datacenters, remote sites, remote users and my internal operations. It bailed me out of a lot of challenging obstacles and has given me peace of mind when leaving for the day from the office that if something happens, I can access all my systems from home. Pros I like the remote managing abilities of the product to do backend work without having to remote in or sit in front of the computer. Cons Software inventory. I know with the latest updates they are getting there but the software inventory and operating system version inventory and reporting can be developed a little bit better. Alternatives considered [Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/) Reason for choosing N-central One stop shop with great relaibility. I can be anywhere and get a call to sign in and bail someone out of a issue to keep our productivity. Its an Asset and a Tool. All the other options didnt have a one stop shop. You had to invest in other products to provide coverage for the other areas they were missing. N-Central does it all. Review Source RC Raul C. Operations Manager Information Technology and Services Used the software for: 6-12 months ### "Great Prodcut " May 9, 2025 5.0 Overall happy switch from connectwise , N able is updated and feel like they are adding new items all the time. Pros Easy integration with on Prem Ad , save time on password resets. The monitoring is also nice as we can look up any hardware specs Cons Can't move the columns where I like. It a robust system but it does take some getting used to. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central Better overall customer service, engineers made sure we were conformable with the product before trying to sell it. Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) System was confusing and outdated with so many issues Review Source SL Steve L. Technical Director Computer & Network Security Used the software for: 2+ years ### "N-Central | Your single view of your customers equipment" May 14, 2025 5.0 We have used Ncentral for 17 years and find it valuable to our business. We have customised the email alerts to be informative to our technician's and have integrated with many 3rd party services allowing full visibility of issues often before the customer notices. Pros It is straight forward to use and makes it easy to see where issues are. Automation manager has lots of great features that allow us to customise our support and see data from other systems giving us a single pane of glass to view issues. Cons backups still only offer FTP as a way to store off appliance which is frustrating. It would be good if cloud storage could be used. Alternatives considered [HaloPSA](https://www.capterra.com/p/20971/HaloPSA/)[ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/) Reason for choosing N-central Workflows were more simple and there was no hard sales tactics like one of the others Review Source CR Christopher R. IT Tier Two Medical Practice Used the software for: 2+ years ### "Just Right" May 9, 2025 5.0 Fantastic honestly. Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed complexity, N-central has been the perfect middle of the road where you can do everything you need and easily figure out how to get it done. Pros Easy to use and does everything we could possibly need it to do, from remote access, patch management, scripting, maintenance, you name it. Of all the RMMs I've used as an IT person over the years, N-central has been the best mix of usability and functionality. Cons I honestly don't have anything to complain about with N-central! Switched from [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Cost and ease of use for our techs primarily. Review Source JW Jimmy W. Project Manager Information Technology and Services Used the software for: 2+ years ### "N-Central Review" April 24, 2025 5.0 overall its been a solid experience. better than other rmm solutions i've used before. has made our MSP operations for efficient in many ways. Pros Ease of creating filters/rules/notifications targeting certain devices Automation manager and amps make it easier to create additional functions Interface is user friendly for the most part Cons reporting is not great, either lacking of great detail or excessive load times device views could be better - column reordering, additions would be nice integrated take control has been absolutely terrible recently Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) functionality and usubility not what was expected Review Source JG James G. Network Operations Engineer Computer Hardware Used the software for: 2+ years ### "N-Central is a good RMM" May 9, 2025 3.0 It was fine, using N-central was good and we could monitoring a LOT. We were able to create automations, self heals and use scripts to good use. But Patching definitely lacked. Pros It had a lot of options/monitoring and features so that you could monitor as much or as little as you wanted within the RMM. Cons The patching. It was very confusing, had a lot of filters, based on rules, based on auto approve rules. Then after all of that, and with support looking too. The patching didn't work Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) Reason for choosing N-central Offered more monitoring, and automations. It was better alligned with our missions Review Source JD James D. CEO Information Technology and Services Used the software for: 1-2 years ### "N-Central RMM..it's like being back in the early 2000's" April 24, 2025 2.0 People at the company are great, unfortunately let down by a poor product that felt under developed. Interface needs revising from ground up - some things on the menu can be access from multiple parts of the menu tree. Very few built in components to do things that make it worth it's while. Datto for example has lots of routines/components that actively make the machines work better out of the box. Pros Not a lot about the product i'm afraid. The staff however who support it and account manage it are fantastic. Cons Take Control was very hit and miss - engineers kept using ScreenConnect Patching was supposedly the strong point but the approval rules would take so long to update (we were told 24 hours by one engineer). Reporting was very sluggish using the newer reporting tool. It needed a lot of work to set up the relevant monitors and checks for machines, not enough out of the box. Interface antiquated. Mac support wasn't that great Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) Reason for choosing N-central Good Sales Engineer at the time, it also looked very configurable/granular - which in reality was it's downfall Switched from [Syncro](https://www.capterra.com/p/207618/Syncro/) Wanted something that can give more control Review Source DL Darius L. Director of Operations Information Technology and Services Used the software for: Less than 6 months ### "Feature-Rich RMM with a Slight Learning Curve" April 25, 2025 5.0 The experience has been great. We moved to ncentral from CW Automate, so it was a big step up for us. It's been reliable and comprehensive thus far. It has given us a lot of control and additional functions which we did not have before. Support has also been great. Pros It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use automation tools such as powershell scripting and scheduling. Cons There is somewhat of a learning curve especially when it comes to the patch management system and the automation manager. Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Limited automation using automate and the scripting had to be within the automate engine which is not powershell. Patch management was messy and we needed something more reliable. Automate seemed really dated with limited improvements and development. A lot of the integrations we used have been deprecated. Review Source ZC Zach C. It manager Automotive Used the software for: 6-12 months ### "Great Platform" April 25, 2025 5.0 Great support and a powerful tool, after the learning curve it does everything you'd need in a format that is easy to navigate. Pros Great dashboard and easy endpoint install. Script library and tasks are great and there is a strong help community. Cons Integrations and scripting have a bit of a learning curve and are difficult to get the hang of. Patch management could be more intuitive. Alternatives considered [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Reason for choosing N-central Value and ease of use. I was already familiar from a previous role Switched from [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Cost and ease of use. The dash board made the decision easy Review Source NN Nour N. Tech and Security Consultant Hospital & Health Care Used the software for: 2+ years ### "I am satisfied with the workflow thanks to N-Central" July 8, 2025 5.0 I definitely feel like I've found the software I needed, as I can remotely manage all the systems I need to monitor at work. I need to keep patient and employee data secure, so continuous automatic assessments are essential for me. With the reports, I have been able to visualize the company's security status and take action when needed. Pros N-central automates the most tedious security tasks, such as patch scheduling, software updates and vulnerability scanning. It's much easier to keep everything up to date, and I don't have to remember to do it all the time, precisely because it's automatic. I just need to check that everything is in order and verify the results. The reports are very detailed, and I can customize them according to my specific needs at the time. I have a summary of detected threats or comprised devices. I can manage all devices with a single software, so it's more accessible, faster and easier. Cons I don't like the interface. I find it outdated and overwhelming for new users. Additionally, it's a software that consumes a significant amount of system resources. It's very customizable, and you need to make configurations that can take days, but it's totally worth it. Review Source DS David S. President Information Technology and Services Used the software for: 2+ years ### "Not worth the money, consider the alternatives" May 5, 2025 1.0 It's OK but not worth the high price tag. It is a solid RMM tool to use as the foundation of an MSP business, but as a customer for ~10 years, if I were starting fresh today I would look eslewhere. Pros It has a lot of nice features in the core remote management product. Cons It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique to N-Central shifts to things like Azure endpoint management, and as remote management becomes more ubiquitous. N-Able basically spends all their time trying to integrate watered-down versions of other services they've purchased into N-Central. Meanwhile, they let bugs persist for YEARS. The mobile app is unsupported. The fingerprint login for it has been broken for at least 3-4 years. Additionally, working with N-Able is a miserable experience, whether it's on the sales, provisioning, customer service, or technical support side. Review Source VR Verified Reviewer IT Manager Recreational Facilities and Services Used the software for: 2+ years ### "N-central is a robust and capable " April 25, 2025 4.0 We have been using N-central for over 10 years and have no plans to change. Pros The ability to monitor and maintain systems across the entire organization. Cons The reporting section is a bit lackluster and could be improved upon. Review Source JP Josh P. IT Technician Information Technology and Services Used the software for: 2+ years ### "powerful but frustrating " April 29, 2025 2.0 Used it for a long time but have chosen to migrate off the platform. disappointing because as stated a lot of the features around the product are solid but the core experience has slowly been getting worse over time. Pros Probe works well, UI is generally good, automation manager is a powerful tool when properly applied. Cons endpoint agents stop working for no real reason, take control would also stop working and would need to constantly be fixed on devices. device status rarely seemed to accurately reflect the state of a device. most useful features were locked behind the pro license and pro license would take forever to be released from a device once removed. Felt like we were always having to talk with support about something. Review Source DL Daniel L. Team Lead Information Technology and Services Used the software for: 1-2 years ### "Nable review " May 9, 2025 3.0 Overall very good , a bit more priority could be given to thte take control issues seeing as it is the MAJOR function that we utilize. Pros The ease of use , and wide array of fuctions that it can perform Cons Patching process needs some work , we have had several issues with customers workstation patching . Take control seems to have major issues , lots of issues where it gets installed and then does not work and requires 2 or 3 reinstallations to fix . Review Source RD Rodney D. Technical Team lead Information Technology and Services Used the software for: 1-2 years ### "N-central a great tool for all MSP's" May 6, 2025 5.0 Easy to use and quick to implement, with a great range of tools and scripts that make daily tasks more efficient. I enjoy using it a lot — it really makes my job easier. Pros Easy to use and quick to implement. The platform provides a wide range of tools and scripts that streamline daily tasks and significantly boost productivity. Ideal for professionals who want to get the job done efficiently without unnecessary complexity. Cons No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and where the traffic is going. 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