# N-central Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about N-central Software - reviews, pricing plans, popular comparisons to other Patch Management products and more. Source: https://www.capterra.com/p/13803/N-central --- # N-central Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) N-central ## What is N-central? N-central is a remote monitoring and management (RMM) platform that helps manage, automate, and secure IT infrastructure at scale. It features endpoint management, patching capabilities, and advanced security operations with a security-first approach. The platform's Infinity Core technology allows for customization, faster endpoint targeting, and streamlined policy deployment. N-central includes built-in vulnerability management alongside patching and advanced security capabilities including EDR, XDR, and MDR to address cyber threats. The system supports cloud asset management and AI-driven automation with drag-and-drop scripting functionality. The platform maintains an open ecosystem with integrations across various software partners, enabling users to create custom workflows. N-central delivers unified endpoint management, patch and vulnerability management, security management, and automation tools that work together to provide IT management with flexibility and precision. ## What is N-central used for? [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[IT Management](https://www.capterra.com/it-management-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/) Overall rating Based on 195 user reviews Reviews sentiment Positive 83% Neutral 7% Negative 10% Pros & cons Comprehensive remote support tools Centralized multi-device management platform Inconsistent customer support experience Limited and cumbersome reporting Starting price $1.75 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## N-central alternatives Highest Rated [4.7 (283)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (194)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (72)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/13803/N-central/alternatives/) ## Who uses N-central? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive remote support tools 86% positive reviews out of 36 Most reviewers find remote access reliable, fast, and versatile for monitoring, troubleshooting, and automating IT tasks. Aaron M IT Service Technician, 2 - 10 employees. "I like how robust the platform is. And the remote access tool is superior to any other remote access tools I've seen." Inconsistent customer support experience 50% negative reviews out of 46 Some users report customer support is slow, hard to reach, and issues often take too long to resolve. David S President, 1 employee. "Additionally, working with N-Able is a miserable experience, whether it's on the sales, provisioning, customer service, or technical support side." Centralized multi-device management platform 92% positive reviews out of 25 Most reviewers describe device management as flexible, scalable, and efficient for controlling diverse client environments. Carlos B IT Technitian, 51 - 200 employees. "Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration." Limited and cumbersome reporting 76% negative reviews out of 29 Most reviewers indicate reporting is difficult, slow, lacks detail, and requires manual work or external modules. Zachary H Systems Administrator, 11 - 50 employees. "Certain administrative tasks or simple reports are also non-existent and/or require manual work to produce." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Remote Monitoring & Management 4.2 (107) 99.07% of 107 reviewers that rated this feature as important or highly important N-central offers robust monitoring tools that help you track device health and trends efficiently. Some reviewers find it reliable and easy to use, but others mention occasional issues with alert prioritization and agent connectivity that can complicate monitoring. Remote Access/Control 4.2 (105) 95.24% of 105 reviewers that rated this feature as important or highly important With this capability, you can remotely support users and access devices seamlessly. Reviewers appreciate its reliability, ease of use, and multiple connection options, though some users report occasional agent connectivity problems and wish for more flexibility with UAC. Patch Management 4.0 (104) 91.35% of 104 reviewers that rated this feature as important or highly important It gives you automated and customizable patching for Windows and third-party apps. Some reviewers find it reliable and time-saving, but others indicate inconsistent reporting, missed updates, and a less intuitive interface compared to competitors. Alerts/Notifications 4.2 (86) 87.21% of 86 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Maintenance Scheduling 4.2 (81) 86.42% of 81 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Server Monitoring 4.2 (65) 93.85% of 65 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures N-central 142 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatically identify and flag unusual behaviors and malicious software Prevents, detects and removes malware Application programming interface that allows for integration with other systems/databases Download applications that can be internally saved Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Set a time to deploy patches automatically Setup recurring or automatic scans Create backups and provide methods to recover deleted/lost data Measure the actual bandwidth available on a local network (LAN or WiFi) Define network parameters and threshold settings to monitor network health and take necessary precautions Track and analyse user behavior within a system or network Create, manage, and send invoices or bills to customers Writing code or scripts to automate repetitive tasks, streamline processes, and increase efficiency within an IT environment Manage and secure access to business data and applications on personal devices. Monitor service demand and performance to plan for adequate resources that meet business needs Track and monitor efficient handling of all changes/transitions Communicate using direct chat or messages within the system Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Identify component attributes like servers, hardware, software, and manage relationships across all services Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project Monitor performance details involving CPU/memory utilization Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Import and export data to and from software applications Graphical representation of data Analyze the performance of Databases Manage the processes involved when making the application ready for use Automatically scan the network for devices and take pre-defined actions upon discovery Maintenance and upkeep of physical and/or virtual devices Access client's system information, including hardware and software configuration, to perform diagnostics Plan and implement business continuity measures in case of unforeseen events Assemble applications and processes by dragging over and arranging pre-built components Receive and/or send email notifications for urgent updates, requests, or other information Ability to oversee and optimize the operations of a mail server Convert data into a code for security Track status, assign actions, and control access to systems for devices within the organization Protect users working remotely and provide secure environments for personal devices to access company programs A chronological record of actions or occurrences within a network, software, or process Intended to be used by managed service providers Managing service requests, incidents, IT issues & support with a ticketing system Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Track and manage inventory levels to maintain proper supply Monitor the IP addresses of the incoming traffic Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Identify and respond to unexpected problems or failures (ie. "negative events") Managing inventories and tracking changes to hardware and software configurations Monitor the movement of one or more IT assets throughout the organization Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Track and organize the number of licenses available to the organization Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. Observe and track the demand, usage, progress or quality of a system, product, or user Support multiple types of devices Run tests on a network to find the root cause of network issues Network topology maps providing infrastructure visualization for devices, connections, configurations, etc. Tracks and makes accessible data on the health of servers and other network components. Monitor and manage resource utilization for network infrastructure Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources The ability to manage all patches within a network Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords It gives you automated and customizable patching for Windows and third-party apps. Some reviewers find it reliable and time-saving, but others indicate inconsistent reporting, missed updates, and a less intuitive interface compared to competitors. Determine which patches should receive immediate attention Test patches before deployment to mitigate security risks A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Monitoring and measurement of relevant metrics to assess the performance of IT resources Create, manage, and track policies and procedures within an organization Predict future data based on historical data sets Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Streamlining repetitive tasks and activities through automated and predefined workflows Organize and manage all processes/procedures involved in purchasing goods and/or services Receive notification of issues as soon as they occur Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Planning, scheduling, and overseeing the release of software or system changes into a live or production environment Identify and orchestrate execution of actions needed to restore systems to optimal conditions Control system behavior and appearance, and access and report on system status/health from a distant location With this capability, you can remotely support users and access devices seamlessly. Reviewers appreciate its reliability, ease of use, and multiple connection options, though some users report occasional agent connectivity problems and wish for more flexibility with UAC. N-central offers robust monitoring tools that help you track device health and trends efficiently. Some reviewers find it reliable and easy to use, but others mention occasional issues with alert prioritization and agent connectivity that can complicate monitoring. Deploy updates or install new software remotely Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Manage and control the security aspects of an organization's digital assets, resources, and operations Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats Online portal through which end users can access the system, manage tasks, or obtain information Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Database containing accurate and up-to-date information on all operational services Set and monitor service level agreements to ensure timely response and resolution Internet standard protocol for collecting information about managed devices on a network Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Allow customers/users to submit support queries and service requests Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Track, manage, or resolve user requests and IT incidents/issues Review data from past periods to reveal recurring tendencies and predict future performance Take actions to troubleshoot issues for networks, devices, etc. Track the availability time for a designated network or website over a given period of time Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track and manage virtual machines (VMs) running on physical host machines Interact with data visualization elements, such as charts and graphs, to drill down into data Discover patch statuses and vulnerabilities Collect and analyze traffic data about website visitors Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (191) 4.2 Based on 191 reviews ## Pricing Value for money 3.9 (183) Free Trial Basic $1.75 Other, Value for money 3.9 (183) 3.9 Based on 183 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ 1Password](https://www.capterra.com/p/176113/1Password/)[ IT Glue](https://www.capterra.com/p/170401/ITGlue/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[ Automox](https://www.capterra.com/p/148872/Automox/)[ Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[ TOPdesk](https://www.capterra.com/p/127562/TOPdesk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (185) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (185) 3.9 Based on 185 reviews ## User reviews Overall rating 4.1 Based on 195 reviews Filter by rating 5(84) 4(78) 3(14) 2(10) 1(9) Mentioned topic Sorted by most recent Paul C. Support Manager Computer & Network Security ### "N-Central - Yes please" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 24, 2025 The best thing about N-central is it quietly watches everything in the background, spotting little problems before they blow up into client-alarm-bells. Then, when you do need to jump in, you're not fighting the tool. One click and you're remoted into any machine, anywhere, and it just works. It's less about flashy features and more about having a rock-solid, reliable foundation that makes your whole day smoother. You finish your work and realize the tool itself never caused you a headache. That's the win. Pros Alright, let's talk about the good stuff. The alerting and automation side of things? It's surprisingly flexible and pretty straightforward to set up. Once you get the hang of it, you can build some really smart monitoring that's tailored to your specific clients. That's a huge plus. And I've got to give a shout-out to their customer support. They're very good—knowledgeable and actually helpful, which is not something you can say about every vendor. On the security front, they seem to be on the ball. Nothing's perfect, but they take it seriously, and that's what counts. Finally, the updates. They come out regularly, and you can tell they're listening. They're not just fixing critical bugs; they're actually implementing features and improvements that people in the community are asking for. It feels like a product that's actively being developed, not just maintained. Cons Yeah, so the reporting in N-central... it gives you the basics, sure. You can get the numbers. But honestly, it feels a bit clunky. It's like being handed a standard, pre-printed form when what you really need is a blank sheet of paper and a pen. Every client is different—they have their own weird setups, their own special services we manage for them. But the reports try to force all that unique stuff into the same few templates. Trying to dig into why something happened, or to build a report that perfectly matches one client's specific agreement? It's a real fight. You end up wishing you could just ask your own questions of the data and build the exact view you need. For it to be genuinely useful, to actually help us make smarter decisions, it needs to stop being so rigid. We need to be able to slice and dice the data our way, down to the tiny details that actually matter for our business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Spencer E. IT Managed Services Engineer Computer & Network Security ### "Cove/N-Able Backup" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 13, 2025 Great, would recommend to other MSPs. We’ve been using and enabling Cove/N-able at our business for over a year now. Pros I like that Cove sends backups directly to cloud storage that’s isolated and immutable by design, meaning ransomware or local failures can’t easily corrupt your backups.  Cloud storage is included in the pricing, removing the need to buy and manage expensive local hardware. Cons That reporting lacks depth and dashboards could be more customizable or easier to navigate. UI isn’t super user friendly, but the training on it was good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Willem G. Commercial manager Health, Wellness and Fitness ### "N-Central - linux" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 December 5, 2025 The team seems very happy with it.I am excited about the Mac and Linux additions as that is great for my current clients Pros They have introduced patching on Linux. There is now vulnerability scanning on mac. And Apple File Vault as i can read..not used it yet Cons At the moment, i really don't use it enough to have any negative perspective on it. It works a tad complex on setup, maybe Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BJ Brandon J. Remote NOC technician Information Technology and Services ### "Missing NAble at my new job" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 29, 2025 I no longer work at the place that used this. Actually miss it over ScreenCnnect. Wish we used this at my new employer Pros Automatic Elevated CMD access. Otherwise initial review remains the same as it was previously reported Cons No longer use at my new iob. Otherwise my initial thoughts still remain the same as previously reported Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Hillel G. Director of Implementation Hospital & Health Care ### "Helps manage IT environments" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 26, 2025 Weve had a pretty positive experience with the app so far. I like the updates that keep getting released over time. Pros Its a great app that helps us manage our IT space and environment. Lots of great and useful features to offer. Cons Has some small bugs that can be easily fixed which would make the user experience slightly better overall Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NN Nour N. Tech and Security Consultant Hospital & Health Care ### "I am satisfied with the workflow thanks to N-Central" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 8, 2025 I definitely feel like I've found the software I needed, as I can remotely manage all the systems I need to monitor at work. I need to keep patient and employee data secure, so continuous automatic assessments are essential for me. With the reports, I have been able to visualize the company's security status and take action when needed. Pros N-central automates the most tedious security tasks, such as patch scheduling, software updates and vulnerability scanning. It's much easier to keep everything up to date, and I don't have to remember to do it all the time, precisely because it's automatic. I just need to check that everything is in order and verify the results. The reports are very detailed, and I can customize them according to my specific needs at the time. I have a summary of detected threats or comprised devices. I can manage all devices with a single software, so it's more accessible, faster and easier. Cons I don't like the interface. I find it outdated and overwhelming for new users. Additionally, it's a software that consumes a significant amount of system resources. It's very customizable, and you need to make configurations that can take days, but it's totally worth it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Michael L. Vice President of Operations Computer Software ### "Still a fantastic option for your RMM solution." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2025 Our overall experience with N-central has been fantastic! It's incredibly easy to use and learn, which has made a real difference for our team. We've found it to be an absolute must-have for our clients, especially when time is of the essence during business-threatening incidents. It truly helps us minimize downtime, which is invaluable. Pros What we like most about N-central now is definitely its powerful automation capabilities! The ability to automate as much as possible is absolutely key for our business, and the maintenance scheduling feature, in particular, has been a game-changer. It was a primary reason we chose N-central over other products, and it continues to be one of its most valuable aspects for us. Cons While N-central already offers a fantastic array of features, if we had to pick something we'd love to see more of, it would be even deeper and broader integrations with other industry software. We know N-able is constantly working on expanding its "Ecoverse" of integrations, and we're excited to see what they bring next to further streamline workflows and enhance connectivity with the diverse tools our industry relies on! Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Poor implementation and support was heading downhill since being sold a few years ago. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) Reasons for choosing N-central This was more established and had more features for our business between the two. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Joshua J. Director of RMM Operations Computer & Network Security ### "Best Partner, Product is improving quickly." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 6, 2025 N-Able's partnership is not to be matched. They're a great partner. When they promise a feature they deliver it and they're hard at work building the most scalable traditional RMM product that will exist in the market. Pros It's ability to handle 3rd party patches is significant for being a default feature set. They also have built a great first pane of glass experience. Cons N-Central does not have the ability to automate against the system itself. This has required my team to work around some of the constraints instead of building exactly what they need. Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Platform Alignment Efforts were the informant of this. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reasons for choosing N-central It has better scalability and the company is a better partner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WS Will S. System Engineer Management Consulting ### "Honest Opinion" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 4, 2025 I would rate my overall experience an 8/10. I have used several RMMs and this is the closet I've come to VSA Pros Its adaptability. I use this for management of clients. Including patching, alerts, automations, and remediations Cons Take control can be slow at times. I also wish the automation policies were more intuitive. It has customization but no real way of learning it without working in it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Miranda S. IT Tech I Health, Wellness and Fitness ### "Great quality product, IT lifesaver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2025 Preferred company to work with. We are leaving our MSP and they used this so we are hoping for a seamless transition. Pros I use N-Central products daily. They make my job in IT much easier. No need for other remote admin applications, inventory management, and helps to keep informed on products Cons Sometimes, N-Able had issues reporting the correct information or doesn't show a computer at all and I have to uninstall it and reinstall it Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Needed better reliability and wanted more product management Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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