# Bench Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Bench Software - reviews, pricing plans, popular comparisons to other Bookkeeper products and more.

Source: https://www.capterra.com/p/137795/Bench-Bookkeeping

---

# 

 Bench Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Bench

## What is Bench?

Bench is for small business owners who want to focus on their business, not their bookkeeping. Every month, Bench turns your data into tax-ready financial statements. You can monitor your business's financial health, download your financial statements, and chat with your team any time via the Bench app. And at the end of the year, Bench provides you with everything you (or your CPA) will need to file your taxes.

## What is Bench used for?

[Bookkeeper](https://www.capterra.com/bookkeeper-software/)[Accounting](https://www.capterra.com/accounting-software/)[Financial Reporting](https://www.capterra.com/financial-reporting-software/)

Overall rating

Based on 312 user reviews

Reviews sentiment

Positive

89%

Neutral

1%

Negative

10%

Pros & cons

Streamlined and intuitive experience

Clean and accessible design

Unreliable account connectivity

Starting price

$349

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bench

4.5 (312)

VS.

[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting Price

$349

Flat Rate, Per Month

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (311)

Ease Of Use

4.4 (7,619)

Value For Money

4.3 (297)

Value For Money

4.2 (6,536)

Customer Service

4.5 (307)

Customer Service

4.0 (6,240)

## Bench alternatives

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

[4.3 (606)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.7 (3,578)](https://www.capterra.com/p/186749/TaxDome/reviews/)

Starting price

$800.00

Per User, Per Month

[4.4 (671)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

Starting price

$20.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/137795/Bench-Bookkeeping/alternatives/)

## Who uses Bench?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Streamlined and intuitive experience

100% positive reviews out of 58

Reviewers feel ease of use enables quick setup, effortless navigation, and smooth organization of tasks.

Unreliable account connectivity

56% negative reviews out of 43

Some reviewers report bank account integration requires frequent reconnections, manual uploads, and causes setup frustrations.

Clean and accessible design

91% positive reviews out of 45

Most reviewers describe user interface as visually appealing, easy to navigate, and highly user-friendly.

Efficient financial management tools

96% positive reviews out of 25

Most users report financial tracking saves time, simplifies reporting, and provides clear insights for decision-making.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Expense Tracking

4.2 (95)

53.68% of 95 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

Bank Reconciliation

4.1 (83)

50.60% of 83 reviewers that rated this feature as important or highly important

Compare and match accounting/financial records with corresponding bank statements

Financial Reporting

4.3 (83)

51.81% of 83 reviewers that rated this feature as important or highly important

Generate reports to assess the financial performance of an organization

General Ledger

4.3 (82)

47.56% of 82 reviewers that rated this feature as important or highly important

Centralized accounting record which tracks all financial transactions

Income & Balance Sheet

3.5 (39)

64.10% of 39 reviewers that rated this feature as important or highly important

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Tax Management

3.7 (29)

41.38% of 29 reviewers that rated this feature as important or highly important

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Bench 33 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Compare and match accounting/financial records with corresponding bank statements

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Software for Certified Public Accountants to aid clients in achieving financial goals.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Graphical representation of data

Monitor and record expenses such as purchases or charges incurred

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Specifically designed to address the needs of law firms and legal departments

Designed for small businesses

Centralized accounting record which tracks all financial transactions

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Manage and handle various international currencies

A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time

Manage and track financials on a project-to-project basis

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Calculation of consumption tax imposed on the sale of goods/services

Track the amount of money spent on a certain product or with a certain supplier

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage, record and track all business exchanges in form of money and its related interactions in the system

Get Advice

We can help you find the software with the features you need.

Features

4.4 (311)

4.4

Based on 311 reviews

## Pricing

Value for money

4.3 (297)

Free Trial

[View pricing plan details](https://www.capterra.com/p/137795/Bench-Bookkeeping/pricing/)

Bookkeeping

$349.00

Flat Rate,Per Month

It includes:

-   Dedicated bookkeeping experts
-   Accurate monthly books and year-end tax-ready financial packages
-   P&L, balance sheet and 1099 reporting
-   Unlimited communication with your bookkeeping team

Bookkeeping & Tax

$699.00

Flat Rate,Per Month

It includes:

-   Dedicated team of licensed tax professionals to file your income tax return on time
-   Annual income tax filing for businesses (partnerships, S corps, C corps)
-   Annual income tax filing for individuals (sole proprietors, contractors)

Value for money

4.3 (297)

4.3

Based on 297 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[

Shoeboxed](https://www.capterra.com/p/222840/Shoeboxed/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (307)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (307)

4.5

Based on 307 reviews

## User reviews

Overall rating

4.5

Based on 312 reviews

Filter by rating

5(236)

4(42)

3(4)

2(10)

1(20)

Mentioned topic

Sorted by most recent

Vincent C.

Project Manager

Printing

### "Basic & Straightforward Accounting Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 2, 2026

Pros

Hands-off bookkeeping with real pros doing your books, easy-to-read financials, saves hours each month.

Cons

Can be pricey for what you get, limited to just bookkeeping (no invoicing/payroll), and harder to switch or customize later.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Suman A.

TAx preparer and Licensed Producer

Accounting

### "Smart bookkeeping,Smooth learning Curve"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 11, 2025

Overall experience is positive. There is a slight learning curve at first but once you get used to the system, it becomes intutive. It's a great value for money.

Pros

What I like most about Bench is the time it saves and the platform keeps client's book organized. I also appreciate the clean reports and easy access to financials, which makes communication with clients smoother. Reliable accounting software for small business owners.

Cons

It has some limitations when we need very detailed and cutomized reports, Communication can take a bit longer during busy time which can be a challenge when quick answer is needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KB

Kyla B.

Owner

Marketing and Advertising

### "Never up to date, unreliable assistance - get ready to file extensions!"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 10, 2025

This company just went silent for literally MONTHS while they underwent an acquisition (they only let customers know about this after the fact). They are unclear about what information they need from you, the customer, and ask for various things in multiple places. For instance, my "alerts" section continuously tells me I'm "all caught up!", but then my tax person will ask for things in lengthy messages that I'm not notified of. Speaking of tax person - I've been a client for two years and have had SIX different accountants, and have to get each new person up to speed. I have to file an extension again because they didn't have my bookkeeping ready in time, despite me monitoring and updating all transactions on my end throughout the year. When I ask for a phone call, they don't call me. When I call them, no answer. At this point it feels like a borderline scam.

Pros

Easy interface. Accountants are friendly - if you can get ahold of one.

Cons

Hard to get hold of, bookkeeping is virtually NEVER up to date, and they've switched my accountant SIX times over the course of 2 years.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sam S.

Chief Operations Officer

Retail

### "3 years of relationship ruined by the bankruptcy and Employer.com acquisition"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

February 7, 2025

Pros

Giving 2 stars instead of 1 out of respect for a once good company.

Cons

3 years of relationship ruined by the bankruptcy and employer.com acquisition. I paid for all of 2024, but they won't finish my books for 2024 unless I pay them an incremental $1200 one-time fee or pay ~3K for another year of their service. Not right.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Angus m.

owner

Textiles

### "Extremely Disappointed with Inaccurate and Incomplete Bookkeeping Services"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 14, 2024

I signed up for Bench's bookkeeping services in September, expecting professional and accurate records within the 10–15 days they promised for historical bookkeeping. However, nearly two months later, my records remain incomplete, and the work done so far contains hundreds of miscategorized transactions. Despite repeatedly submitting requested documents, my accounts are still inaccurate, and there seems to be no end in sight. The Terms of Service state they will deliver "accurate monthly books and year-end tax-ready financial packages." Unfortunately, this has not been my experience. For two months in a row, I've received inaccurate monthly books, and I now lack confidence in their ability to complete accurate year-end financials. Had I relied on their data for tax filing, I would have drastically overpaid in taxes. Despite reaching out and escalating to their management, I’m left with the feeling that this service is not delivering on its promises. I paid over $4,600, and yet I’m now hiring another provider to get the job done correctly. I rarely leave negative reviews, but I feel obligated to warn others about my experience. I would strongly advise anyone considering Bench to look elsewhere for reliable bookkeeping support.

Pros

There was nothing I liked about bench. They charged me for work not completed.

Cons

They lock you into a 12 month contract and do not bother to do the work accurately.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 27, 2024

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand your frustration. A member of our Client Success team will reach out to you directly to address your concerns and work together toward a resolution.

KT

Kishore T.

CEO

Computer Software

### "They WILL miss the deadlines. No doubt"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

September 16, 2024

Really bad and dishonest service. They always claim that they marked the file as high priority...but nothing happens.

Pros

That had a decent workflow in place that lets business owners answer questions at their own pace

Cons

They are not well staffed. They miss the deadlines often. They are not honest with the timelines.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

The promise of better accounting and less expenses

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DE

Denissa E.

Bench is lifer.

Education Management

### "Bench is lifer."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 6, 2024

Experience mixed emotions, I am happy coz finally it's really approachable

Pros

The way that the brand approach costumer

Cons

Everything is okay with Bench. The quality, the sustainability an

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SN

Scott N.

Owner

Design

### "Bench has let me down "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 20, 2024

It almost ruined my business working with Bench. I wish I would have known sooner that they are not a good book keeping company. No real time insights. My last completed books were in 2021! I'm still waiting on 2022 and 2023 to be done. Why did I keep giving them a chance?

Pros

Back in 2020-21 they were fine, I had one point of contact and reminders to upload information.

Cons

My books have not been completed for tax years 2022 or 2023 yet. My taxes were filed incorrectly for 2022 and it almost ruined my business due to over paying taxes. I've had 6 different book keepers in as many months. No humans working on my books. Books never get done and can't trust the results.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BA

Bruno A.

Founder

Entertainment

### "Total disaster of company"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 18, 2024

I am a bit puzzled on how there are so many 5 star reviews. My experience has been a total disaster. Stay away, just Google for "Bench reviews Reddit" and you will find the real users experience.

Pros

Excellent service to receive an extra dose of stress.

Cons

They have changed my bookkeeper 4 times in a single year; they made repeated mistakes after mistakes on my books, nothing was personalized, all they do is to set the system to classify the transactions; 2 different 'tax experts' that gave me wrong information; books are NEVER completed on time, they are constantly late by several months; about filing taxes: they will file for an extension regardless of whether your books are done or not.. without even consulting with you; messages and emails are never replied to, you have to call every time and nothing gets resolved;

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GD

Giuliano D.

Customer Care Rep

Telecommunications

### "My Experience With Bench"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 29, 2024

Pros

With Bench handling all our accounting needs is easy It makes financial reporting easy

Cons

Not a single issue with Bench. It is has has been very swift.

Switched from

[Account Ability](https://www.capterra.com/p/154484/Account-Ability/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/)

Popular comparisons

[QuickBooks Online vs Bench](https://www.capterra.com/compare/137795-190778/Bench-Bookkeeping-vs-QuickBooks-Online)[QuickBooks Enterprise vs Bench](https://www.capterra.com/compare/137795-174984/Bench-Bookkeeping-vs-QuickBooks-Enterprise)[Xero vs Bench](https://www.capterra.com/compare/120109-137795/Xero-vs-Bench-Bookkeeping)[QuickBooks Desktop vs Bench](https://www.capterra.com/compare/137795-212058/Bench-Bookkeeping-vs-QuickBooks-Desktop-Pro)[NetSuite vs Bench](https://www.capterra.com/compare/135757-137795/NetSuite-vs-Bench-Bookkeeping)[QuickBooks Online Advanced vs Bench](https://www.capterra.com/compare/137795-189398/Bench-Bookkeeping-vs-QuickBooks-Online)[Sage Intacct vs Bench](https://www.capterra.com/compare/76-137795/Intacct-vs-Bench-Bookkeeping)[TaxDome vs Bench](https://www.capterra.com/compare/137795-186749/Bench-Bookkeeping-vs-TaxDome)[Wave vs Bench](https://www.capterra.com/compare/137795-178021/Bench-Bookkeeping-vs-Wave-Apps)[Sage Accounting vs Bench](https://www.capterra.com/compare/137795-168740/Bench-Bookkeeping-vs-Sage-One-UK)

[Sage 50 Accounting vs Bench](https://www.capterra.com/compare/137795-174753/Bench-Bookkeeping-vs-Sage-50cloud)[Patriot Accounting vs Bench](https://www.capterra.com/compare/137795-141644/Bench-Bookkeeping-vs-Patriot-Accounting)[Zoho Books vs Bench](https://www.capterra.com/compare/137795-163115/Bench-Bookkeeping-vs-Zoho-Books)[TallyPrime vs Bench](https://www.capterra.com/compare/127762-137795/Tally-ERP-9-vs-Bench-Bookkeeping)[Zoho Invoice vs Bench](https://www.capterra.com/compare/137795-163114/Bench-Bookkeeping-vs-Zoho-Invoice)[SAP Business One vs Bench](https://www.capterra.com/compare/137795-214667/Bench-Bookkeeping-vs-SAP-Business-One)[Odoo vs Bench](https://www.capterra.com/compare/135618-137795/Odoo-vs-Bench-Bookkeeping)[Accounting Seed vs Bench](https://www.capterra.com/compare/133966-137795/Accounting-Seed-vs-Bench-Bookkeeping)[SAP Concur vs Bench](https://www.capterra.com/compare/380-137795/Concur-Expense-vs-Bench-Bookkeeping) 

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